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08 26 2010 Board Meeting DEPARTMENT OF EMERGENCY MANAGEMENT AND 911 COMMUNICATIONS 230 Government Center Drive, Suite 115 Wilmington, North Carolina 28403 Telephone (910) 798-6920 Fax (910) 798-6925 wlee@nhcgov.com Warren Lee Director Memorandum To: Public Safety Communications Center Policy Board Members From: Warren Lee, Director Subject: August 26, 2010 Board Summary Date: September 10, 2010 A Public Safety Communications Center Policy Board meeting was held on Thursday, August 26, 2009 at 10:00 AM in the Emergency Operation Center, 220 Government Center Drive, Wilmington, North Carolina. MEMBERS PRESENT: MEMBERS ABSENT: Frank Blackley Sterling Powell Harold Heglar Michael Core Kurt Bartley Warren Lee Dennis Cooper William Younginer Patricia Fields Donnie Hall Jon Rorie Jerry Brewer Cynthia Deacon Leslie Stanfield Sharon Braxton Andre’ Mallette Darryl Lanier Guests Wayne Pearce, Emerg. Management/9-1-1 Debora Cottle, Emerg. Management/9-1-1 Hope Little, NHC IT Sam Hill, WFD Chuck Styes, WFD Genia Boswell, WFD Donna Smith, WPD Jason Adams, Wireless Tom Hood, Wireless Chairman Blackley called the meeting to order at 10:05a.m. Chairman Blackley asked if everyone had signed in. Chairman Blackley asked if everyone had a chance to review the minutes from July 22, 2010 and if there were any questions, comments, changes or corrections. There were not any. Chairman Blackley asked if there was a motion to approve. Mike Core made a motion and Darryl Lanier seconded. All in favor; none opposed. Motion passed. OLD BUSINESS: Narrow Banding Chairman Blackley asked Leslie for an update on narrow banding for pagers. Leslie said there is not an update at this time but there is an offer from Wireless to assist with this and they have provided information. Dare County Request Chairman Blackley asked about the Dare County Sheriff’s Office request for approval to add several New Hanover County talkgroups to the radios of their units that transport prisoners to New Hanover County. Warren had a couple of questions about which talkgroups they wanted access to as their request did not specify. Darryl Lanier said that as far as he knew it was just the primary talkgroups. Jerry Brewer asked how many units they wanted to have access to the talkgroups; if it is just their transportation units or if it is all. He was concerned that if it is all it could be in excess of 200 ID’s to be issued, which would be a logistical nightmare. Darryl said that he has not spoken with them but Jerry said that he would ask for a number of units the next time he talked with them. Warren stated that they normally just grant the outside agencies just the PS channels for interoperability as well. Chairman Blackley asked if they would follow up on this and Darryl and Jerry said they would. School Coverage Chairman Blackley asked Jerry Brewer to update everyone on the school coverage issue. Jerry stated they have gotten the blueprints over to Motorola for an estimate. There a couple of questions pertaining to the breezeways and wiring inside which they are awaiting answers. City and County Fire AVL Chairman Blackley said City Fire has been testing the AVL. They have to have additional time to test response plan versus GPS. Debora said that OSSI is checking to see why the center is grayed out in their color scheme. Chairman Blackley asked Donnie Hall to update everyone on County Fire Services installations. Donnie said they have purchased some units and installed them and they are working on getting the software. Chairman Blackley asked if there was anything else to add for old business. No one had anything else. NEW BUSINESS Meeting Schedule Chairman Blackley stated there was a discussion to changing the By-Laws for meetings. They are currently worded as “Regular monthly meetings will take place at a time to be determined by the NHPSCC Board”. We would like to change the By-Law for meetings to “Regular meetings to take place bimonthly or quarterly but no less than quarterly as determined by the NHPSCC Board”. There had to be an announcement made that there would be a vote so that it could go before the County Commissioners for approval. Sterling Powell made a motion to amend the By-Laws for the meeting schedule to be changed from monthly to bimonthly or quarterly but no less than quarterly at the NHPSCC Board’s discretion. Mike Core seconded. Chairman Blackley asked if there was any discussion. There was some discussion as to whether it would be bimonthly or quarterly and Chairman Blackley stated that it would be set for bimonthly but this wording allows for quarterly meetings if there aren’t any pressing issues to be discussed. Chairman Blackley asked if there were any other questions. There were none. He asked if all were in favor of the motion on the floor; all said aye, none opposed. Chairman Blackley asked if this could be sent to the County Commissioners so that it could be added to their agenda for their approval. Chairman Blackley asked if anyone had anything for new business. No one had anything to add. OTHER ITEMS AND REPORTS 9-1-1 Center Chairman Blackley asked Warren to update everyone on the 911 Center. He stated that they just completed the upgrade of the OSSI server. One old server was replaced with two servers that are connected with Neverfail. Each server should be updated continuously. One is here and the second is at the New Hanover County Jail site. There is physical separation of the two as well as redundancy. There were a couple of minor issues; one being a three hour outage of CAD that OSSI is still trying to determine the cause. There are six new students in training for telecommunicators in the Center and we just completed a round of interviews of 46; 15 of whom had potential. IT Chairman Blackley asked Leslie to update everyone on IT. Leslie said the biggest news was the replacement of the CAD servers. IT is trying to ensure that we have the best possible solution. There will be some items on follow up that will involve some of our agencies; MDT’s & CAD resource monitors that were set up differently and they will be curing that. This is to make sure that all stations are communicating per standards. IT will contact your agency if they need to come and work on these. This so that everyone will have a more stable product. They have been troubleshooting aircard issues with Verizon with a lot of drops in the field. Verizon has been making network changes and are just now getting around to some of the physical changes since their merger with Alltel. They have been testing AT&T aircards. Their service is 3G which is speedy enough and do not have the drops that Verizon aircards are having. The county has about 300 aircards with Verizon. AT&T was here on August 25 to speak with IT and Debora on the Next Generation 9-1-1. They discussed texting to 9-1-1 but it is being tested in a small area as of right now. There is not a way to do this on a large scale as of yet. City and County Fire AVL Chairman Blackley stated the AVL’s are in and the software is getting better; they are getting close to live testing. He asked Debora if they could do it on the test side of CAD. She said no and when he asked why Leslie stated that there was only one AVL server and that was for the live CAD. There would have to be a separate server for test AVL and paging. Debora said that it could be done just by letting the Center know that it is a test of AVL before you start. Donnie Hall said that they have their change order complete so County Fire Services should be getting their licenses. Chairman Blackley asked if anyone had anything else. Sterling Powell said their moving day is September 9, 2010 for Wrightsville Police and Fire. Phones will be switched over after 5pm. IT is getting pricing for the rip and tear since the initial deal that we received is no longer available. Sterling asked if it had to be a dedicated circuit and Leslie asked Hope to work with Wrightsville Beach on this. It does seem to work better if it is a dedicated connection. Warren asked if that circuit would help with interconnecting this facility with theirs and sharing. Leslie said no that it would not be able to handle that; it would have to be upped to allow more bandwidth for connectivity. When AT&T talked about the future, they talked about building a private Public Safety network in your community for the sharing between agencies. This would be something down the road for a high quality network to share resources for the local community. Chairman Blackley asked if Wireless had anything and Tom responded no unless someone had questions for them. No one asked any. Chairman Blackley adjourned at 10:27am.