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04/02/2008 New Hanover County Health Department Revenue and Expenditure Summaries for February FY 2007-2008 Cumulative: 66.67% Month 8 of 12 Revenues Current Year Prior Year Type of Budgeted Revenue Balance % Budgeted Revenue Balance % Revenue Amount Earned Remaining Amount Earned Remaining Federal 8 State $ 1,986,215 $ 1,509,513 $ 476,702 76.00% $ 1,948,525 $ 1,522,068 $ 426,457 78.11% AC Fees $ 642,661 $ 460,865 $ 181,796 71.71% $ 611,161 $ 443,090 $ 168,071 72.50% Medicaid $ 1,569,058 $ 657,477 $ 911,581 41.90% $ 1,580,867 $ 704,704 $ 876,163 44.58% Medicaid Max $ 309,128 $ - $ 309,128 0.00% $ 310,000 $ - $ 310,000 0.00% EH Fees $ 310,000 $ 142,849 $ 167,151 46.08% $ 310,000 $ 123,100 $ 186,900 39.71% Health Fees $ 359,700 $ 327,413 $ 32,287 91.02% $ 334,200 $ 289,354 $ 44,846 86.58% Health Choice $ 35,125 $ 19,124 $ 16,001 54.45% $ 35,125 $ 10,913 $ 24,212 31.07 Other $ 3,762,812 $ 2,315,130 $ 1,447,682, 61.53% $ 2,625,988 $ 1,750,816 $ 875,172 66.67% Totals is 8,974,699 $ 5,432,370 $ 3,542,329 60.53% $ 7,755,866 $ 4,844,046 $ 2,911,820 62.46% Expenditures Current Year Prior Year Type of Budgeted Expended Balance % Budgeted Expended Balance % Expenditure Amount Amount Remaining Amount Amount Remaining Salary & Fringe $ 13,222,225 $ 7,702,279 $ 5,519,946 58.25% $ 12,114,229 $ 6,909,242 $ 5,204,987 57.03% Operating $ 2,456,262 $ 1,240,615 $ 1,215,647 50.51% $ 2,268,968 $ 986,002 $ 1,282,966 43.46% Capital Outlay $ 65,364 $ 11,505 $ 53,859 17.60% $ 96,485 $ 53,611 $ 42,874 55.56% Totals $ 15,743,851 $ 8,954,399 $ 6,789,451 56.88%0$ 14,479,682 $ 7,948,855 $ 6,530,827 54.90% Summary Budgeted Actual % FY 07-08 FY 07-08 Expenditures: Salaries 8 Fringe $ 13,222,225 $ 7,702,279 Operating $ 2,456,262 $ 1,240,615 Capital Outlay $ 65,364 $ 11,505 Total Expenditures $ 15,743,851 $ 8,954,399 56.88% Revenue: $ 8,974,699 $ 5,432,370 60.53% Net County $ 6,769,152 $ 3,522,029 52.03% Revenue and Expenditure Summary For the Month of February 2008 7 NHCHU BOARD OF HEALTH APPROVED GRANT APPLICATION STATUS FY 07-08 and FY 06-07 Uate BOH Grant Re uestad P-"din Received Denied 3/5/2008 (Letter o nta nt nly= ape Fear em oria Foundation -Men's Prava ntive Health - 3 V-.-, $232,000 21612008 Community Waste Reduction S Recycling to secure low cost Community Animal Neut.rin $25,000 $25,000 1/2/2008 Smart Start -New Hanover ounty _..f) .y Partnership for Children - Ch11d Cara (0 6 Nursin Pro ram $196,500 $-196.600 Maternity Care Coordination - North Carolina yep-tment of Health and Human Services funds to provide Maternity Care Coordination services to non-Medicaid eligible clients $17,580 $17,580 12/512007 HIV/STS Prevention Outreach - North Carolina HIV/STO Prevention and Cara Branch - total of multi-year funding thru May, 2010 $175,000 $175,000 Family Counseling Services - Cap- F-ar Memorial Foundatiof~n continuation funding For D 17B Q 1 ear of a oss iblY 3 ears) $53,000 $53,000 1117/2007 Living Wall - Additional funds add-d to original grant to complete wint-r edition of newsletter -Cape Fear Memorial Foundation $6SO $6SO Asthma Program - North Carolina IJapt. of Health and Human Services Division of Public Y Health Asthma Pr.:, o ram $18,000 $15,000 $3,000 10/3/2007 H--thy Carolinians - R-quest for funds from the North Carolina Division of Public Health, Office of Healthy Carolinians, for support of the local task force. $-12.0-48 $12,048 ACHIEVE Grant - Cent-ra for Oisaas- Control/YMCA - Workplace W-ilness Services $40,000 $40,000 915/2007 No A\.tivi for September 2007 8/112007 No Activi for Au ust 2007 711112007 WIC Mini-grant -Request to ratify application for mini-grant funds for minor renovations to the WIC registration workstations to improv- customer service. $18,000 $18,000 6/6/2007 Landfall Foundation - RGqu-st for funds to purchase 16 wheelchairs for the NHCHO School Health Nursin Pro ram. $2,700 $2,700 5/212007 Living Wall_ Received notification from Cap- Fear Memorial Foundation of continuation funding for the publication of the Living Well 4 newspaper insert. $O $12,000 30 As o1 3/1 H/2006 NHCH~ BOARD OF HEALTH APPROVED GRANT APPLICATION STATUS FY 07-08 and FY 06-07 E3ate (BOH Grant Re nested Pendin Received Uaniad 4/4/2007 Ministering Carole (Colposcopy funding) - Raquast for $12,000 start-up funds from Ministering Circle for purchase of Colposcopy equipment- Al- plan to request additional `r funds from other grant sources such as Cape Fear Memorial Foundation for expansion of program to include a second Colposcopy unit and additional training, supplies and contract services. $'12,000 $12,000 Cape Fear Memorial Foundation - Colpo.copy program - Woman. Preventative Health.$25,000 for start up cost for physician and interpratar contracted services, - aquipment, supplies, and training. $25,000 $25,000 3/712007 Closing -re Gap - Request for $225,000 ($75,000 per year for 3 years) from North Carolina Office of Minority Health and Health I7i.paritias for a Health Educator to focus on prevention of HIV and other sexually transmittal disease in the Latino and Afro- American population- $225,000 $225,000 21712007 CA -MRSA= Funding from UNC-Chapel Hill School of Medicine to assist with research related to the prevalence of community associated mathicillin resistant staphylococus auraus $12,600 $12,600 11312007 Smart Start - New Hanover County Partnership for Children - Child Care Nursin Pro ram $178,500 $170,000 $8,500 1216/2006 E3uka Endowment Funds, NHRMC - Dental Unit - Personal Health Services. $25,000 for indigent dental ca ra and $15,000 for sedation equipment $40,000 $20,000 $20,000 11/112006 No Activi for November 2006 10/4/2006 Marorl of mimes - Maternity Care Coordination expenditures for Baby Love Program Baby Boutique and Learning Center $3,000 $3,000 9/6/2006 No Activi for Se tem ber 2006 8/212006 No Activi for Au ust 2006 715/2006 I erv oe oor Inatlon '.-fly Counseling Program (Cape Fear Memorial Foundation) - Funding for Licensed Clinical Social Worker for 3 ears $260,000 $75,000 $185,000 at Smart Move ore - Commun ty rant (NC Uept of Public Health Physical Activlty and Nutrition Branch $16,495 $12,416 $4,079 Totals $1,331,073 $292,080 $562,71-4 $488 279 21 .94 1 4228-1. 36.68% Re!-ding;rants 4 19% Funded Total Re uest 9 43 Pa rtiall Funded 5 24 Daniel Total Re nest 3 14% Numbers of Grants A lietl For 21 100 3 1 AS of 3H 8/2O0H NEW HANOVER COUNTY BOARD OF COMMISSIONERS r Request for Board Action Agenda: Consent Meeting Date: Agenda: ® BOH Mtg. 04/02/08 CC Mtg. 4/21/08 Department: Health Presenter: Jean P. McNeil, Animal Control Services Manager Contact: Jean P. McNeil 798-7505 Subject: Animal Control Services Onsite Spay/Neuter Facility - "Thank You" Presentation Brief Summary: In June 2002, the Board of Health approved construction of an on-site spay/neuter facility and adoption play area as an addition to the existing Animal Control Services structure at 180 Division Drive. On August 19, 2002, the County Commissioners also approved this project, which was erected by June 2004. The first surgery completed was performed by Dr. G. Robert Weedon, current veterinarian on the Board of Health. Since that date, over 2500 animals have been surgically altered at the clinic, which continues to have a direct impact in reducing pet W overpopulation in our area. On behalf of the citizens of New Hanover County, the Board of Health, the entire Health Department, and the Animal Control Services staff, please accept our heartfelt thanks and appreciation for allowing us this opportunity to save so many lives of companion animals in our community. We extend to you this small token of gratitude for all that you have made possible for us. Recommended Motion and Requested Actions: N/A Fundin Source: N/A Will above action result in: ONew Position Number of Position(s) ?Position(s) Modification or change ®No Change in Position(s) Ex lanation: N/A Attachments: Framed collage to be resented at time of meeting. 32 NEW HANOVER COUNTY BOARD OF COMMISSIONERS y~ R¢quest for Board Actioa Agenda- Consent Meeting Date: Agenda: ® BOH: 4/2/08 CC : 4/21/08 Department: Health Presenter: Janet McCumbee, Personal Health Services Mana er Contact: Janet McCumbec 798-6559 Subject: Grant A lication - Wei ht-Wise Pro ram- $24,755 over 3 ears Brief Summary: The Center For Health Promotion and Disease Prevention at the University of North Carolina - Chapel Hill is soliciting applications from local health departments to implement a weight loss program with low income women between ages 40 and 64- This program, called Weight-Wise has successfully been piloted across North . Carolina, and tbey would like to replicate it in health departments over the next 3 years. Our main target population would be overweigbt female health department clients who qualify by income and age. Funds will be awarded over a three year period: $3,250 for study related expenses (year one - $1,600, year two - $1,395, year three - $255), and $21,505 for salary support (year one - $3,512, year two - $15,796, year three - $2,197)- The three year award will total $24,755. Salary can be used £or the staff identified as tl-ie interventionist and assistant- The grant will require at least 8 hours per week of staff time- Recommended Motion and Requested Actions: To approve the UNC-CH Weight-Wise Program Grant Application for $24,755 (over 3 years; to implement a weight loss program for low income women between ages 40 and 64 and any budget amendment that would result from acceptance of the funds, if awarded and to submit to the New Hanover Count Commissioners for their consideration. Fundiri Source: UNC Center of Health Promotion and Disease Prevention Will above action result in: ®New Position Number of Position(s) - 1 ~Position(s~ Modification or change QNo Change in Position(s) Explanation: Use salary funds to hire temporary part time qualified staff to implement the program. QualiFed staff, per grant can be a nurse, health educator, or dietician- May be able to use current staff temporary and part time- No matching county funds needed- An new Position created would end when rant funds are exbausted- Attachments: Letter from iJNC; Descri ti- of ro rarm ADMOO1 NHCBOH Request for Board Action 1 1 /07 33 i - Ill uNC I CENTER FOA HEALTH rH BHVNxv ~.as:rv ` P AOM OTION AND aj N R"tH cwazo LaNA DZSEASE PAE VENTION ax c AFEL HILL March 18, 2008 i']oo MARTIN LC1TH£R KING JR. 13LV D. T 9ag.966.6080 CA MPLSS BOX ')qm6 F 9~9966.6m 64 CHAPEL H1LL_ NC m9599-Ogm6 www.Fapd(,. u,a c.edv Dear Director of Nursing, The Center for Health Promotion and Disease Prevention at LJNC-Chapel Hill has been funded by the Centers for Disease Control and Prevention to conduct a 3-year study that seeks to translate the success of one research-tested weight loss program into many successful programs across the state- The North Carolina WISEWOMAN Weight Control Pilot Program (known as the Weight-Wise Program) was evaluated at the New Hanover Community Health Center in Wilmington, NC, and resulted in meaningful weight loss (of about 9 lbs_) that was associated with improved blood pressure and cholesterol values among low-income, midli£a women. Given the success of this program, we now want to see if it can be implemented in "real-world" settings (i_e_, in health departments, using existing staff and resources). To do so, we will test the intervention at six health departments, and we hope that your health department will consider participating in this project_ We are currently recruiting county health departments within 200 miles of U7V4'_ to apply for participation in the project_ In May 2008, we will randomly select six health departments from the applicants to implement the project_ Enclosed is a brochure that provides an overview of the project- We have sent your Health Director the complete application packet, and wa request that you (or other appropriate staff) work with your Health Director to complete the brief application_ The application Yom, packet includes the following four documents: 1 _ An informational packet, which provides an overview of the program, eligibility requirements, and compensati-ilbenefits For health departments and study participants 2_ Health Department Contact Information Form 3_ Health Department Application Form (which includes selecting an Interventionist and Assistant) 4_ Memorandum of Agreement (MOA) If your health department is eligible and interested in applying, please fill out and return the Health Department Contact Inforxrlation Form, Health Department Application Form, and the MOA to our office by April 15, 2008- Even if you do not wish to Darticxz-te -Z/or your health department zs not eZZ~2zble (see informational packet for eIigiZ iZzty eauzremersts) we ask that you MI out and return the Health Dena tment Applzcatzon Form to our office- (A stamped, self-addressed envelope is included) Again, we thank you for your interest in this exciting project_ If you have any questions, please contact Ms_ Beverly Garcia, Project Director, at 919-966-6088 or Dr_ John Graham, Research Co- Investigator, at 919-966-8450. We look forward to receiving your response! Sincerely, `x.. Carmen Samuel-Hodge, PhD, MPH, I2D Principal Investigator Center for Health Promotion and Disease Prevention University of North Carolina at Chapel Hill 34 Weight-Wise Program Summary A 1~ Purpose To help low-income, midlifa women lose weight safely and keep it off by improving their eating and physical activity habits- To learn how to implement successful weight loss programs, using existing staff and resources in county health departments in North Carolina- Background From 2005-07, UNC researchers tested a 16-week behavioral weight loss program called "Weight- Wise" for low-income, midlifo women, based in a community health center setting to Wilmington, NC_ Weight-Wise was adapted from two very effective interventions--the Diabetes Prevention Program and PREMIER Program--to fit the needs of lower income, midlife women participating in the WISEWOMAN Program- - - - - The Weight-Wise program was successfulI Participants lost on average S_4 Ibs,. lowered their systolic and diastolic blood pressure by 7.5 mmHg and 5 mmHg, respectively, and increased their HDL- cholesterol by 1.1 mg/d L_ Half of the participants were also successful at keeping off at least 10 tbs. after a 1-year maintenance program. - The UNC Center for Health Promotion and -Disease Prevention has been awarded a grant from the Centers for Disease Control and Prevention (CDC) to assess if the Weight-Wise program can be Overview of Weight-W isa - Six health departments that meet the eligibility criteria (see Program Details) will be randomly selected to participate in the Weight-Wise program. Health departments must be within a 200-mile radius of Chapel Hill, NC. - The Weight-Wise. intervention is a 16-week, group-based weight loss program that focuses on changing lifestyle behaviors to promote weight loss- Weight-Wise builds on theories of behavior change that emphasize setting achievable goals, building self-efficacy or confidence, and providing opportunities for problem-solving and group social support- Each group session focuses more on changing behaviors than on providing information or advice to participants. In each health department, 40 low-income, overweight women ages 40-64 years will be enrolled in the program- Twenty women will be randomly selected to participate in the program first (intervention group), while the other 20 women (control group) will wait to begin the program- When the first group of women finishes the program, the second group of women (control group) will participate in a shorter version of the weight loss program- , Wo will collect some personal and health information from all study participants at enrollment and at specified follow-up intervals (see Program Details for more information). 3 5 Program l3etails (see study flow diagram) Health Department 1--vo 7 Health Oapartments are eligible to apply if they are within about 200 miles of Chapel Hill and have: • existing services or programs for women aged 40-64 years • a patient population with enough low-income and English-speaking women to enroll 40 participants • at least 1 staff person (or 1 FTE) who is a registered dietitian (RD), a health educator (CHES credential or MPH degree), or a registered nurse (RN) assigned to patient education roles • meeting space on-site or access to space off-site that could accommodate a group size of 20 The health director and/or other designated staff will be expected to work with the UNC research team to: • Identify a registered dietitian, masters-trained or certified health educator, registered nurse - assigned to patient education roles, or other qualified staff arson to work as the interventionist for the program 1 be needed throughout the study's duration, including t ragnIng sessions) • Identify an assistant to work with the interventionist - - • Enroll 40 low-income, overweight women ages 40-64 years into the study • Provide a suitable space for weekly group sessions and other visits to the health department by program participants Complete short surveys and/or interviews about the health department characteristics, resources, partnerships, and experience with weight loss program delivery If the health department decides to participate in the Weight-Wise program, the Health Director will sign a Memorandum of Agreement (see attached)- Interventionist S. Assistant Research funds allow UNC to provide each health department with some salary support for one interventionist and one assistant- The interventionist and assistant will be expected to: • consent to be in a research study • participate in all Weight-Wise training activities, which include four 5-hour sessions over four weeks at a location convenient to the 6 sites, plus 4-6 hours of on-line instruction, and 2 hours/ week of homework for 4 weeks (in total, 32-34 hours of training) • work with the research team to coordinate study activities, including participant recruitment and data collection • implement the 16-week weight management program with 20 eligible woman; then deliver a 10-week adaptation of the program for the 20 women who will receive the delayed intervention (i_e_, control group) each group session lasts two hours and will be offered two times per week • participate in. structured interviews, agree to be videotaped/audio-recorded during selected intervention sessions, and answer brief survey questions a G Important Characteristics of the Weight-Wise Staff r"he key to any successful weight management program is choosing a group facilitator or leader who has a good relationship or builds good rapport with program participants. We need your help in identifying the "right" people to lead your site's Weight-Wise Program. Below is a list of some of the important characteristics we think the staff you select should have: The Weight-Wise Interventionist and Assistant should be: ? Passionate about leading this group of women to healthier lives through modest weight loss ? Someone who has a reputation for building good rapport with clients ? Empathetic to the daily struggles women face and have a good understanding of their day-to-day lives and the resources in the community ? A good listener ? Willing to enhance or learn new skills in changing lifestyle behaviors We expect that the staff selected to lead this program will already have some knowledge of nutrition and physical activity. The training we provide will serve to enhance this existing knowledge base. Participants Women can participate in Weight-Wise if they meet the following eligibility criteria: • Are 40-64 years of age • Are overweight with a BMI greater than 27.5 r • Willing to lose 5% or more of their body weight and follow recommendations for healthy dietary and physical activity patterns Have a household income at or below 250%'of the federal poverty level Willing and able to provide informed consent Have a home phone or easy access to a phone • Are English-speaking Eligible participants will be expected to do the following at the beginning of the program and at 2-3 additional specified intervals, depending on which group they are assigned to: • Give information by telephone interview on eating and physical activity habits, psychosocial factors such as social support, barriers to losing weight, health history, and demographics (age, employment, etc.) • Provide measures of blood pressure, weight, and height • Wear a physical activity monitor for 7 days, at the beginning of the program, and at one follow-up assessment • Attend scheduled weekly 2-hour group sessions at the health department or designated site Participants interested in Weight-Wise will NOT be required to: • See their regular primary health care provider more often than usual. (Participants will be encouraged to see their provider if there is a change in health status or medical regimen.) • Provide the research staff with access to their medical record. The research staff will only contact the participant's primary health care provider at the beginning of the program to obtain a recommendation for the level of physical activity appropriate for the participant. 37 Flow niagram Taking Part in the Weight-Wise Prograrn The Weight-Wise Program is designed to help low-income, overweight women ages 40-64 years lose weight safely, as well as to help UNC researchers learn how to develop successful weight loss programs in clinical settings- Here is what will happen if your health department is selected to participate in Weight-Wise: Phase 1: Health Uepartrrlent Application and Selection Proc¢ss Marc" 20 Applications mailed to eligible health departments April 15 Application packets due to UNC _ May Health nir-tors notified of the 6 health departments randomly selected for the study Phase 2:_ Study PrePslll?Ad As7F4?mcn June-July UWC res4arCF?aT3 .r7sCet oiy-' ad><I-'si!'attFM depmrwt f'i Aug_-Sept. tlaalEh deparl[tnsst?S #rld anterY'-ws... 3 ..,?a x M-`.Vt s 3 8 Compensation 8c Other Benefits ~rWa recognize that health departments and participants taking part in Weight-Wise will need to devote some time and resources to the program- To help compensate for this, we have outlined below the payments to health departments and study participants- We have also identified a number of other benefits that health departments can expect from participation in this project. Payments to the Health E>epartment Health departments will be compensated for time and effort directed toward administrative aspects of the program and for measurement expenses (!_e_, providing space for group sessions and data collection visits). Health departments will receive the following compensation: Year 1: $1,000 for administrative expenses and $600 for measurement expenses Year 2: $1,395 for measurement expenses - Year 3: $255 for measurement expenses In total, each health department will be paid $3,250 to help offset study-related expenses- In addition, each health department will receive some salary support for the interventionist and assistant positions, to compensate for time spent training, completing surveys, enrolling participants, and implementing the intervention- Salary support for the interventionist and assistant: - Year 1: $3,512 Year 2: $15,796 • Year 3: $2,197 f*.,,Payments to Study Participants In addition to the health benefits that women may receive from participating in this program, we have provided compensation for study components that involve data collection- UNC will reimburse participants: $10 for data collection visits • $20 for wearing the physical activity monitor - $10 for phone interviews _ Some small incentives may be given during the intervention as well. Other Benefits to the Health Department Here are some other ways your health department may benefit from participation in this project: Providing evidence-based services to clients who are at high risk _ Improving the health of low-income women at high risk for cardiovascular disease- Training and salary support of existing staff to implement a weight management program with proven effectiveness _ Continuing education credits may be available for nurses, health educators, and registered dietitians who complete the training program QUeStiOnS~ Thank you for your interest in this project! Please direct any questions to Beverly Garcia, Project Director 919_966_6088; beverly_garcia@unc_edu or John Graham, Research Co-Investigator 919.966.8450; jwgraham@email.unc.edu. 3 9 Palo i r~tor~tior~o~ ~y eft b, o sm ft Mar 101.08 04:19p College Rd f9nimal Hospita 9103923126 p.l a National Animal Control Association Awards Committee SERVING GOVERNMENTS & NONPROFITS SINCE 1978 To: G. Robert Weedon, DVM, MPH From: Debbie Dawson, Awards Committee Chairperson NACA Board of Directors Date: March 4, 2008 Subject: Bill Lehman Memorial Award Dr. Weedon, it is my pleasure to announce that you have been selected as the recipient of the 2007 NACA Bill Lehman Memorial Award. Your nomination was considered along with other nominees from across the United States and selected as the person that met the highest standards for someone not directly employed in the animal control field. The caliber of applicants made this year's selection extremely difficult for the Awards Committee. You are to be commended for achieving this level of recognition. As part of the award, you receive a complimentary conference registration for you and a guest to our conference in Spokane, Washington. Please let us know if there are any accommodations that you will need. It is NACA's hope that you will be able to attend and accept this award. Each award winner will be given several minutes at the award luncheon for prepared or extemporaneous remarks. Winners will be recognized and promoted during the balance of the conference as resources for other agencies to look to for guidance. Please send me a high quality digital picture of yourself by April 15, 2008. You will need to complete a -registration form and mail or fax -it to our Corpofate Office.. Should you have guests attending the awards luncheon, please contact Executive Director John Mays at 913-768-1319 ext. 6 or nacaO-nacanet.ora at your convenience. Again, congratulations! Debbie Dawson Board of Directors 250 5 h Ave N Edmonds, WA 98020 425-771-0205 dawson(M-ci.edmonds.wa.us - NA--A Award Nomination Bi11 Lehman Memorial Award G_ Robert Weedon, nVM, MPH (recent photo) 4140 S_ College Road Wilmington, NC 28409 910-395-6555 W 910-297-2771 H _ rweedon~bell south. net ._rd Submitted by= Jean P_ McNeil, AVM New Hanover County Animal Control Services Manager 180 Division Drive Wilmington, NC 28401 910-798-7505 W 910-791-4934 H m4--"4a D""c--ciov.com 4w -44~ NACA Award Nomination Bill Lehman Memorial Award Nomination for G. Robert Weedon, DVM, MPH 4140 S. College Road Wilmington, NC 28409 910-395-6555 W 910-297-2771 H rweedonO-bel Isouth. net Dr. Weedon is both a long time personal friend and a professional colleague. We began our journey together as my becoming one of his many employees at the animal hospital he started and continues in as a senior partner. One of his greatest loves has always been to teach anyone who would listen. This began with his co-workers and has expanded today to include a position as adjunct professor at the University of North Carolina at Wilmington (UNCW). I left his hospital in 1990, to take a job with New Hanover County Animal Control Services. I am currently the director there. Dr. Weedon first reached out to partner with us as the primary animal hospital source to collect licensing fees for the pets in our county. As always, the main reason that animal control agencies fail to succeed is a minimal revenue source. Pet licensing is a ready means of attaining this goal. We are a success story in this area, primarily because he was willing to take the risk of believing in us to collect the fees. Other veterinarians in the community soon followed his example, and we have developed a great system through this process. We have exceeded $700,000 of revenue in a single fiscal year, which is close to our being self-supporting as a division. Approximately ten years ago, Dr. Bob decided that training his staff was not sufficient to meet the "teacher bug" needs in his system. He solicited the leadership of our local university to be allowed to present a self-made course called Animals in Society. The class was and is designed to inform our future community leaders about the importance of proper animal care, various animal- related issues, and methods to improve the human animal bond. One of the first connections with my agency was to allow me to share in this teaching experience by giving the students the animal control viewpoint about our companion animals. Since many were considering veterinary medicine as their chosen career, 1 was especially pleased to fill their minds with ideas that I personally had no knowledge of until I had become connected to this profession. Three of his early students developed and published a volunteer manual specific to our animal control division, which we are still able to utilize today. Early in my tenure as director, my boss requested my participation in a learning experience called the Management Academy of Public Health (MAPH). Our animal control resides under the jurisdiction of the health department as one of its divisions. Community partners were a requirement of the nine month training, so (of course) I considered Dr. Weedon. He agreed, which began another phase of our continued partnership. Our project was to do a business plan involving some aspect of public health. Since pet overpopulation is long recognized as a major method to decrease potential rabies vectors, we channeled our focus on building - an on-site spay/neuter facility and adoption play area. The first surgery was done on Sapt@rrabgr 22, 2004, by I:3,r. Wesdon_ Or. Weedon's experience in the MAPH program ignited his desire to Furth@r his own education- H@ completed a master's of public health (MPH) in 2005, joining an eiitg group of less than 200 veterinarians nationwide who also hold the clegnse of MPH- nuring the latter portion of finishing his degree, h@ began as six year taorm as the veterinarian on the board of health- Hs remains as vocal and p@rsuasive advocate for every animal issue presented to our elBCtad ofncials, including (but not limited to) a recent battle to maintain our antiOtethering law- We are the only county in North Carolina that has been able to pass this ordinance- =r_ Bob began coming to our surgery suite to perform volunteer spay/neuters for animals at our shelter. Ha has come hers n@arly every otthBr Friday morning for, since the clinic portion opened. Included during this time, ha has pulled in multiple pr@-veterinary students to assist them in preparation for veterinary school- We also rec@ive many hours of free labor from veterinary students that visit his hospital on senior class sxtgmships_ This past year, I was again approached about participation on a year-long public health training course. The Southsastam Public H@alth Leadership Institute (SEPHLI) was completed just last month (osc@mb@r 2007)_ nr_ Bob was my project partner, which was titled, Rabies Awareness and Corrirnun/!y Education_ As the title implies, we spent this past year developing as sustalnabls program for - reaching community partners with the ever important rabies informatfon_ was focused on several areas, where wa believed w@ could achieve the greatBSt impact _ on our community: public heath forums to reach the area vet@rinarians, elementary school education, and increased rabies vaccination compliance- We clevelopacl as plan to reach our goals by increasing the mentoring role we had already developed with the Pre-Veterinary Medical Association (PUMA) at UNCW, hosting multiplB no cost rabies clinics in and around the surrounding area, and reaching out to the veterinary community- Ths success of the year-long endeavor was recognized by top honors for best leadership project being awarded at the graduation ceremony- For us, the highlight of the year occurred on S@ptamber 8, 2007, when we partnered with the PVMA to do an on-campus rabies clinic in conjunction with the Cent@rs for ~iseasa Control's inaugural World Rabies Awareness "ay_ We vaccinated nearly 400 dogs, cats, and ferrets in at two hour period that clay- In addition to this event, we also conduct@d four different public health forums, two additional rabies clinics (ons in partnership with our neighboring Brunswick County Animal Services), and elerrsentary school rabies education presantecl by PVMA students. It was at whirlwind of a year, but all worthwhile due to the massive community impact. These accomplishments and future endeavors have all been made possible by Ur_ Bob Wesclon, who is a mentor, friend, and colleague to our animal control ag@ncy_ H@ is a true model for other veterinarians to follow in developing at means of - positive community partn@ring to batter that lives of companion animals ' d The Newsletter of New Hanover County Animal Control Services II Barks and Meows Rabies Clinics April 2008 Volume 1, Issue 1 • Animal Control Services April 19, 2008 Rabies Awareness • UNCW (Sponsored by Rabies is a uniform) fatal dis- or the Pre-veterinary Medi- Y potentially rabid, animal, for a period of ten days. This cal Association) Sep- ease that can be spread from the law states that it should is because it is a known fact tember 27, 2008 animals to people. It is extraor- receive a booster vaccination that if the animal is shedding dinarily preventable and the within 72 hours. If this is not virus in the saliva, it will show • Inner City Rabies Clinic single most effective way to done, or the vaccine is not signs of rabies within that 10 November, 2008 prevent it is to have your pets current, it must, ' day period. vaccinated against it. In New be quarantined It is important to Hanover County, since 1996, for a period of remember what there have been 90 cases of six months. The constitutes rabies Do you know how many rabies; 6 cats, I dog , and the rationale for 'exposure. Ac- people die worldwide every rest wild animals. Both North that is that since cording to the year from rabies.? Carolina law and New Hanover the rabies virus Centers for Dis- County ordinance require that travels in the Dr. Robert Weedon (Answer on page 2) your pet be immunized against nervous system, and Stephen Watson ease Control and (ACS employee) at the Prevention, rabies rabies. Your veterinarian can it can take six do this for you as part of an months for signs UNCW Rabies Clinic. can be spread overall vaccination protocol, or to develop. That is reason through a bite that you can have it done at one of enough to ensure that your breaks the skin, salivary con- Inside this issue: the county-sponsored clinics animals stay current on their tact with an open wound, or salivary contact with mucous (see inset). rabies vaccines. membranes • (eyes, nose, Awareness If your animal is currently vacci- If your pet were to bite a mouth). Protect yourself and Hated and is exposed to a rabid, human it must be quarantined your pets-vaccinate. Rabies Clinics Pet Overpopulation Pet Do you know the number one according to the Humane population problem (see inset Overpopulation reason that animals die in our Society of the United States, page 2). Another thing you country? It is from euthanasia. 6-8 million animals enter can do is adopt your next pet According to the American shelters every year in our from Animal Control Ser- • Society for the Prevention of country. How do we prevent vices. By doing these things, Partners Cruelty to Animals, five out of this from happening? The you will cut down on the ten dogs in shelters and seven simplest solution is to have number of animals entering out of ten cats in shelters are your pet spayed or neutered. our shelter, and help find a destroyed simply because there That way he or she does not loving home for one (or L is no one to adopt them. And, contribute to the pet over- more) that is already there. r j Barks and Meows-The Newsletter of New Hanover County Animal Control Services New Hanover County Animal Control Services Our Mission 180 Division Drive Wilmington, NC 28401 To protect the community from the threat of rabies virus exposure Phone: 910-798-7500 Fax: 910-341-4349 and to ensure proper animal care through prevention, public per- Hours of Operation 8:00AM-4:45 PM Monday- CeptlOn, and education. Friday I O:OOAM - 1:45PM Saturday Your Pet Our Priority' . Adoption and Redemption 12:00 PM - 4:45 PM Monday - Friday I O:OOAM - 1:45PM Saturday Community Partners New Hanover County Animal I ferent veterinary schools Control Services is very fortu- s` around the country. This is nate to have many community the essence of the university- partners to work with. The community partnership. Not local veterinary community only do the students get tre- provides emergency care to mendous experiential training, injured stray animals and sev- but the county saves thousands eral veterinarians volunteer at Former UNCW student Erin of dollars in salaries that would What is the the onsite spay/neuter facility. Siltamaki doing surgery at have to be paid if the students ACS. Erin is now in veteri- An additional partnership with nary school at Purdue Univer- did not provide volunteer la- potential of one the veterinary community is sity. bor. female animal, and the service, offered by most of her offspring in her The Animal Control Services the veterinary hospitals in the vices Manager, and Dr. Robert Advisory Committee is made lifetime? area, of collecting the county Weedon, Veterinarian on the up of citizens from New Hano- license as a service to their New Hanover County Board ver County and they advise Answer next issue clients. That saves them the of Health are both Adjunct ACS on policies and proce- trouble of having to go out to Faculty at UNCW and are dures as well as develop ordi- ACS to license their pets. PUMA Faculty Advisors. Stu- nances (both new and revised) Another tremendous commu- dents gain experience volun- to send to the Board of Health nity partner is the Pre- teering at the onsite spay/ for their approval. Ultimately Answer to the question on page 1: Veterinary Medical Association neuter facility as they prepare ordinances must be approved t~ 55,000 people die annually worldwide at the University of North to by the County Commissioners, ~1rr Carolina Wilmington. Dr. jean erinary apply for admission to vet- college. Several of the but it all begins with the work from rabies. McNeil students have gone on to dif- , Animal Control Ser- of our community partners. FY 2008 North Carolina Local Health Department Accreditation New Hanover County Site Visit Report i North Carolina Local Health Department Accreditation Site Visitors' Report Form HEALTH DEPARTMENT: New Hanover County Health Department COUNTY (or COUNTIES): New Hanover HEALTH DIRECTOR: David Rice BOARD OF HEALTH CHAIR: Dr. Sandra Miles DATE HDSAI COMPLETED: December 10,2007 DATE of SITE VISIT: March 4-6, 2008 RECOMMENDED ACCREDITATION STATUS: X Accreditation Conditional Accreditation SUMMARY of FINDINGS: Site Visit Team Composition Tim Green, Administration Site Visitor (Lead) Lynn Lathan, Environmental Health Site Visitor Doris Lane, Nursing Site Visitor Sylvia Chapman, Board of Health Site Visitor Region Served by the Health Department New Hanover, a coastal county in southeastern North Carolina, is the second smallest geographically but one of the most densely populated in North Carolina with 183,000 people. The racial composition is 80% White, 16% African American, 3% Hispanic and approximately 1 % American Indian with Asian combined. Wilmington a port city is strong in historical significance and is generally viewed as the cultural, medical, educational and economic center for the southeastern region of the state. The unemployment rate at the end of 2006 was 3.7% compared to the state's average of 4.5%. In 2006, 88% of people 25 years and older had at least a high school education and 35% had a bachelor's degree or higher. Local Health Department Services/Programs Two hundred and seven positions are funded through the health department's $13 million budget (2006) which includes the following services: Environmental Health, Vector Control, Animal Control, Women, Infants and Children (WIC), Community Health, Child Health and Child Service Coordination, Communicable Disease, Women's Health, Family Planning and Health Promotion. The Dental program, "Miles of Smiles" uses a mobile dental unit and began June, 2006. The health department hosts the State Public Health Regional Surveillance Team 2. Findings The following are a reflection of the many positive comments and observations made by the Site Visit Team: • Staff seem very caring, patient focused and team oriented. They also seem open and receptive to change. Staff in several key positions have many years of experience. 1 FY 2008 North Carf~olina Local Health Department Accreditation New Hanover County Site Visit R4Port • The facility housing the health department is safe and well maintained. Access to clinical areas is controlled by badge scanning. Plans for a new facility are supported by county administration. - • An effective Vector Control Program works closely with the Corps of Engineers. • The health department has a strong, cooperative working relationship with the local mental health agency. Collaborative arrangements exist with many organizations and agencies including the hospital, churches, schools and the medical community to resourcefully address public health priorities- The leadership and cooperation even extend to neighboring counties. • The award winning Board of Health is highly invested and engaged in public health issues. • The agency has been proactive with no smoking policies for facilities and vehicles since first implemented in 1987. The Site Visit Team extends a special thank you to David Rice, Health Director, Scott Harrelson, Agency Accreditation Coordinator and Eunice Inman, State Nursing Consultant and to all staff and Board of Health members for their strong contributions to a successful site visit. The New Hanover County staff are to be highly commended for the well organized manner in which the benchmarks and the corresponding evidence were presented. Staff were very responsive to the Site Visit Team's (S\/-V) requests for clarification and additional information. The health department is one of the oldest in the state operating for more than 1 25 years. It was one of the first six local health departments accredited. The health director and management team members are very experienced and they enjoy the confidence and support of a very active Board of Health. The health director provides strong leadership and he is very proud of the department's history. The Environmental Health Services are co-located with other related county services for a "one-stop-shop" approach. There has been a major county emphasis on customer service and this is very evident in the health department. The animal control facility and animal adoption services are impressive. The board of health orientation is comprehensive, well documented and could probably serve as a model- Staff seem very enthusiastic -000 and service oriented. The following benchmarks and activities were "Not Met": • Benchmark 7 and Activity 7.3 which states "The local health department shall investigate and respond to environmental health complaints or referrals... complaint/referral tog should include... documentation of timely and appropriate action-" On September 11, 2007 Environmental Health received an anonymous complaint that a particular spa facility's pool water was very cloudy to the point "you can't see your hand 2 feet in." During the morning of September 13, 2007 a named complainant called Environmental Health regarding the same facility stating "the pool has been cloudy all week, staff ok'd swimmers its safe to swim would clear up by Thursday" (September 13, 2007). On September 14, 2007 Environmental Health staff called the facility and spoke with its representative who acknowledged "the pool water is cloudy". On September 17, 2007 the Environmental Health staff visited the facility and noted conditions of "many wall, floor, deck, tiles worn etc, to the written complaint record; however, there was no mention whatsoever as to the cloudy pool water conditions previously acknowledged and confirmed by the facility representative- The SVT deemed the agency's response time as not timely given the severity of the reported and confirmed cloudy water conditions- Also there was no indication as to the status of the cloudy condition or action to be taken- The State Administrative Code water quality standards section for a public swimming pool states the clarity of the water shall be maintained such that the main drain grate is visible from the pool deck at all times. Cloudy conditions would warrant immediate suspension of a public swimming pool operation permit. • Benchmark 30 and Activity 30.3 states "The local health department shall have examination rooms and direct client service areas that are configured in a way that protects client privacy. Written clinical protocols addressing privacy and agency floor plan/layout conducive to privacy, 2 FY 2008 North Carolina Local Health Department Accreditation New Hanover County Site Visit Report to be verified through observation by site visitors." The agency offered as evidence/explanation the following: HIPAA Policy, HIPAA Policy-Programs must maintain confidentiality, NHCHD Confidentiality Policy and Agency Floor Plan. When the SVT asked the agency if there were written clinical protocols addressing privacy, the response was HIPAA covers all area(s) of the health department and see Confidentiality Policy and Procedures. No written clinical protocols were provided. These protocols would delineate specific steps and measures that would be taken by staff to protect client privacy in exam rooms and direct client service areas. For example, amongst other points, exam tables would be positioned such that when the exam room door is opened the patient would be afforded maximum privacy or a curtain would be drawn once the room is occupied. Exam room doors with glass sections must be covered in a manner to preclude see through and protect privacy. The protocol could address the use of draping sheets and chaperones. Accreditation Recommendations: The Accreditation Site Visit Team recommends New Hanover County Health Department for accreditation status. Other Suggestions for Performance Enhancement/Quality Improvement: • Activity 15.1 - The SVT suggests that the agency strategic plan clearly include in its narrative the following: A review and analysis of factors influencing the health department's ability to improve the community's health, delineates how the agency uses local health data and information to set goals and objectives and how the agency uses community input where applicable. Specific target dates would help to measure performance relative to goal attainment. • Activity 22.1 - The agency has an arrangement by which direct patient care for prenatal services is provided by the regional hospital in New Hanover County. The agency provides some resources to support these services. There is currently an eight week wait for this service. The SVT suggests that the agency develop a plan with community leaders and providers to address the unmet prenatal care needs of indigent and medicaid patients. • Activity 30.2 - The SVT suggests additional signage in Spanish at the Environmental Health section and the mobile dental unit. Braille signage was observed in the health department in very limited use and some exam rooms did not appear to be handicap accessible. • Activity 31.4 - The SVT viewed Position Description Questionnaires, work plans and job specifications for various positions. The SVT suggests that a position description clearly identified as such be written for each position and include specific duties and responsibilities. The position description should be current, signed and dated by the employee, supervisor and health director. • Activities 23.2, 24.3, 31.4 and 31.5 - Based on a limited sample of employee records they currently contain information that is loosely housed in a file folder. The SVT suggests that a more organized record system including multiple distinct sections be utilized to secure and maintain certain documents by category and some order as to chronology. • Activity 39.3 - The SVT suggests that Environmental Health fees for lot evaluations, septic system permits and well permits be reviewed as these fees have remained the same for the past six years. 3 FY 2008 North Carolina Local Health department Accreditation New Hanover County Site Visit Report FY 2008 NOrtn Carolina Local Healt11 nepartment Accreditation - HnSAI Summary Cl,tecKllst NEW HANOVER COUNTY HEALTH DEPARTMENT CFB.E$ crams f€ . CFSES M NM M 'Nlp/ M NM MOH' NM•e. Aaarasmsnt ~fcy }3FiuI?ange . .{Mileio 1 x 9 x 16 x 27 x 34 x 1.1 x 9.1 x 16.1 x 27.1 x 34.1 x 1.2 x 9.2 x 16.2 x 27.2 x 34.2 x 1.3 x 9.3 x 16.3 x 27.3 x 34.3 x 9.4 x 34.4 x 2 x 9.5 x 17 x 28 x 2.1 x 9.6 x 17.1 x 28.1 x 35 x 2.2 x 17.2 x 35.1 x 29 x 2.4 x 10.1 x 17.4 29.1 x 36 x 10.2 x 29.2 x 36.1 x 2.3 x 10 x 17.3 rxx.x 3 x 10.3 x 18 36.2 3.1 1 0.4 3.2 18.2 37 11 18.3 37.1 4 11.1 18.4 30 37.2 41 11.2 30.1 37.3 4.2 19 30.2 x 37.4 x 4.3 12 x 191 30.3 x 37.5 x 12.1 x 19.2 x 30.4 x 5.1 12.3 20 30.6 38.1 x 5.2 20.1 30.7 x 38.2 x 5 K--Xx 1.2 x 30.5 x 38 x 5.3 13 202 30.8 x 38.3 131 309 6 21 x 3010 39 x 6.1 14 211 x 391 62 14.1 x 21.2 x 31 x 39.2 x 6.3 x 14.2 x 21.3 x 31.1 x 39.3 x 14.3 x 21.4 x 31.2 x 39.4 x 7 x 14.4 x 31.3 x 7.1 x 22 x 31.4 x 40 x 7.2 x 15 x 22.1 x 31.5 x 40.1 x 7.3 x 15.1 x 22.2 x 31.6 x 40.2 x 7.4 x 15.2 x 22.3 x x 7.5 x 15.3 x 32 x Al 7.6 x 15.4 x 23 x 32.1 x 41.1 x 7.7 x 15.5 x 23.1 x 32.2 x 41.2 x 15.6 x 23.2 x 32.3 x 41.3 x 8 x 23.3 x 32.4 x 8.1 x 8.2 x 24 x 33 x 8.3 x 24.1 x 33.1 x 8.4 x 24.2 x 33.2 x 24.3 x 33.3 x 33.4 x 25 x 33.5 x 25.1 x 33.6 x 25.2 x 33.7 x 26 x J 26.1 x 26.2 x 26.3 x 4 2 FY 2008 North Carolina Local Health Department Accreditation New Hanover County Site Visit Report SITE VISITORS: Tim Green, Date Lynn Lathan, Date Administration Site Visitor (Lead) Environmental Health Site Visitor Doris Lane, Date Sylvia Chapman, . Date Nursing Site Visitor Board of Health Site Visitor ACCREDITATION ADMINISTRATOR: David Stone, Date Accreditation Administrator 5 NEW HANOVER COUNTY j HEALTH DEPARTMENT 1 s~ 2029 S_ 17tl' Street - ~r.. Wilmiagtoa. NC 28401 TELEPHONE (910) 798-6500 FAX (910) 341-4146 March :31, 2008 University of North Carolina at Chapel Hill Attn: Betty Alexander, Accreditation Board Chair Campus Box 8165 Chapel Hill, NC 27599-8165 Ms. Alexander: The New Hanover County Health department (NHCHE),) recently completed our site visit for re- accreditation. We found the process to be very beneficial for our agency and we are convinced that accreditation will improve our public health system. We would like to take this opportunity to respond to the two bench marks listed as "Not Met" as well as the areas that were listed under the other suggestions for performanca enhanoemant and quality improvement- We have listed the comments of our site visit team along with our responses below= ~r "Not Met" Frindinos of Site Visit Team BenCi,rnamrk 7 and Activity 7_3 - "The local health department shall investigate and respond to environmental health complaints or referrals- _ _ complaint/referral log should include--- documentation of timely and appropriate action-" On September 11, 2007 Environmental Health received an anonymous complaint that a particular spa facility's pool water was very cloudy to the point "you can't see your hand 2 feet in_° During the moming c f September 13, 2007 a named complainant called Environmental Health regarding the same facility stating "the pool has been cloudy all week, staff ok'd swimmers its safe to swim would clear up by Thursday" (September 13, 2007)_ On September 14, 2007 Environmental Health staff called the facility and spoke with its representative who acknowledged "the pool water is cloudy-- On September 17, 2007 the Environmental Health staff visited the facility and noted conditions of -many wall, floor, deck, tiles worn etc, to the written complaint record; however, there was no mention whatsoever as to the cloudy pool water conditions previously acknowledged and confirmed by the facility representative- The SVT deemed the agency's response time as not timely given the severity of the reported and confirmed cloudy water conditions- Also there was no indication as to the status of the cloudy condition or action to be taken- The State Administrative Code water quality standards section for a public swimming pool states the clarity of the water shall be maintained such that the main drain grate is visible from the pool deck at all times- Cloudy conditions would warrant immediate suspension of a public swimming pool operation permit- ' NHCHV Response We provided our complaint tracking procedure and complaint logs as documentation for this activity- We believe that our procedures and complaint logs do show that we have a system in place which provides the nature of the complaint, whether or not it was a justified complaint, when the complaint was received, what the , response was and when the complaint was abated- It is not uncommon for our Environmental Health staff to receive in excess of 30 pool complaints during the course --+-10' of a year- Should the perceived shortcomings of one complaint investigation warrant a "Not Met- designation for the entire activity when the process and documentation of the system is clearly present? We do not delineate a precise time line for every circumstance that could be reported as at complaint because staff is trained through their knowledge of discipline standards as well as the scientific foundations of environmental/public health practice to prioritize their response- If given contact information, then staff promptly attempt to speak directly with the complainant- By doing so, they are better able to assess risk and appropriately prioritize their response- In this case, the first complainant did not provide contact information, while the 2?-a complainant did and was contacted so as to obtain a better understanding of the conditions experienced- Though users may consider pool or spa water `cloudy', this does not implicitly mean that the main drain grate is not visible, and conditions warrant enforcement action. The investigating Environmental Health Specialist reported that through her inspection on September 17, she documented the complaint as invalid (no violation was recorded on the inspection form), and believed it probably a result of her communication with the operator who took action to correct the problem- It is our practice to conduct meticulous pool and spa facility inspections prior to issuing an operation permit (required annually)- By doing so, the assigned Environmental Health Specialist can assure facilities begin the permit period in 1001i6 compliance with standards as well as gain a sense of potential operation and maintenance problems- It also exceeds requirements set forth in the North Carolina general statutes and administrative code- From an environmental/public health perspective, this proactively mitigates potential risks, and reduces the number of complaints received over a permit period- In most cases, it creates and supports a collaborative effort, and shared goals between the health department, owner and operator of the facility- BencFirrmark 30 and Activity 30_3 - "The local health department shall have examination rooms and direct client service areas that are configured in a way that protects client privacy- Written clinical protocols addressing privacy and agency floor plan/layout conducive to privacy, to be verified through observation by site visitors-' The agency offered as evidence/explanation the following= HIPAA Policy, HIPLIA Policy- Programs must maintain confidentiality, NHCH1:> Confidentiality Policy and Agency Floor Plan- When the S%/-r asked the agency if there were written clinical protocols addressing privacy, the response was HIPAA covers all area(s) of the health department and see Confidentiality Policy and Procedures. No written clinical protocols were provided- These protocols would delineate specific steps and measures that would be taken by staff to protect client privacy in exam rooms and direct client service areas- For example, amongst other points, exam tables would be positioned such that when the exam room door is opened the patient would be afforded maximum privacy or a curtain would be drawn once the room is occupied. Exam room doors with glass sections must be covered in a manner to preclude see through and protect privacy- The protocol could address the use of draping sheets and chaperones- -„yI NHCHIo Resoonsme Our HIPAA and patient confidentiality policies apply to all staff and speak specifically to our clinic staff since they deal directly with personal health information. These policies are to cover our clinic staff as well. We have undergone very clinically focused Women's health audits and STD audits and we have never been asked to provide a clinic privacy protocol above and beyond the policies that we provided for documentation for this activity. Our nurse consultant referenced four other health departments that were not asked to produce any documentation above and beyond what we provided for this activity. No violations were pointed out by the site visit team during their walk through and observation of our clinical areas. We believe the statement provided by the site visit team would be more appropriate under the Other Suggestions for Performance Enhancement/Quality Improvement section and not as a basis for a "Not Met" designation for activity 30.3. Other Suggestions for Performance Enhancement/Quality Improvement: • Activity 15.1 - The SVT suggests that the agency strategic plan clearly include in its narrative the following: A review and analysis of factors influencing the health department's ability to improve the community's health, delineates how the agency uses local health data and information to set goals and objectives and how the agency uses community input where applicable. Specific target dates would help to measure performance relative to goal attainment. NHCHD Response: We plan to pursue a new vendor to facilitate our strategic planning retreat and we will include these factors in the deliverables for a final report from the vendor. • Activity 22.1 - The agency has an arrangement by which direct patient care for prenatal services is provided by the regional hospital in New Hanover County. The agency provides some resources to support these services. There is currently an eight week wait for this service. The SVT suggests that the agency develop a plan with community leaders and providers to address the unmet prenatal care needs of indigent and Medicaid patients. NHCHD Response: We had an initial meeting of a local prenatal task force to address this situation on November 16, 2007. We have a plan of action and many of the objectives have been met. The 8 week wait time has already been cut to less than 4 weeks. Once all objectives have been met the wait time should be further reduced. • Activity 30.2 - The SVT suggests additional signage in Spanish at the Environmental Health section and the mobile dental unit. Braille signage was observed in the health department in very limited use and some exam rooms did not appear to be handicap accessible. NHCHD Response: We will address these issues and improve upon them in our main facility. Environmental Health Services is located in the New Hanover County Government Center as a component of a 'One Stop Permit' process. While no other agency in this facility has Spanish signage, we have added directional Spanish signage and agency name Spanish signage for Environmental Health Services. Beyond this effort which included bringing the need to the attention of county administrators, we are not in a position to further influence signage_ • Activity 31.4 - The SVT viewed Position E)escription Questionnaires, work plans and job specifications for various positions- The SVT suggests that a position description clearly identified as such be written for each position and include specific duties and responsibilities- The position description should be current, signed and dated by the employee, supervisor and health director- NHCH~ Rgsaonse: New Hanover County is substantially equivalent- Our county has determined that our position description questionnaire (PE>Q) will be used as our job description- In addition to the 1°E>Q we also have job classification sheets for all positions, detailed individual work plans that are performance management based and program performance standards for additional guidance for staff assigned to those particular programs- • Activities 23.2. 24.3. 31 _4 arrd 31 _S - Based on m limited sample of employee records they currently contain information that is loosely housed in a file folder- The SVT suggests that a more organized record system including multiple distinct sections be utilized to secure and maintain certain documents by category and some order as to chronology- IVHCHO Response: We will work to purge unnecessary information and improve. our personnel records for easier review- s Actlylty 39.3 - The SVT suggests that Environmental Health fees for Iot evaluations, septic system permits and well permits be reviewed as these fees have remained the same for the past six years- NHCHn Response: For many years our fees have been some of the highest in the state- With our current operating system it is difficult to determine our true costs- We are establishing m new operating system called 00ecade which will give us a true account of our actual costs- Once we have that information we will take the necessary actions to increase our fees if warranted- 'Ir Veryi~/2~ s, Mavid E_ Rice, MPH, MA Health Director w: David Stone, Accreditation Administrator Public Health Grand Rounds Y Ir"blic Health Grand Rounds Real people, Real communities. Real issues. Future Programs Archived Programs • • ` Highlights Public Health Grand Rounds is a series of satellite broadcasts and webcasts presenting real-world case Cutting Edge Legal studies on public health issues ranging from obesity to Preparedness for Chronic bioterrorism, from SARS to food safety. Disease Prevention (continuing legal education credits available) Public Health Is Global Health_ Marl( Your Calendars for 2008 An Innovative Approach to Fighting Disease in Uganda Public Health Grand Rounds 4 will be broadcast via Coordinated Approach to Child webcast and satellite on Health: From Research to Practice May 29 and Sept 25, 2:00- Healthy Places Leading to 3:00 PM ET. Healthy People: Community Engagement Improves Health Watch this space for details for All. coming soon! UNC Public Health Grand Rounds is Q. sponsored by: University of North Centers for Disease Control Carolina and Prevention School of Public Health See Our Other Partners A collaboration between the Centers for Disease Control and Prevention Public Health and the University of North Carolina at Chapel Hill School of Public Health GRAND ROUNDS North Carolina Institute for Public Health Campus Box 8165 1 UNC-CH I Chapel Hill, NC 27599-8165 grandrounds@unc.edu Phone 919.843.9261 1 Fax 919.966.5692 RINCIPH http://www.publichealthgrandrounds.unc.edu/ 3/27/2008 i Public Health Grand Rounds -00 Standards, Accreditation, and ImprovemerIt Rair.1"a the Bar of Pulblic Health Perfo rm ar+ce Webcast and Satellite Broadcast Thursday, May 29, 2008, 2:00-3:00 pm ET www oublichealthorandrounds unc edu Program Overview What is the relationship between public health agency performance and health status? How does a local or state jurisdiction assess its current services and activities and achieve better health outcomes for the public it serves? Why is there so much attention to quality improvement and accreditation in public health these days and does it really matter? How do these efforts connect with other longstanding efforts such as the CDC National Public Health Performance Standards Program (NPHPSP)? To answer these and other questions, this program will provide information about national and state efforts in accreditation and improvement as well as provide some on-the-ground insight into what it ~eany means for a local health department. Groundbreaking work is occurring to develop a voluntary national accreditation program for state and local public health agencies- The national accreditation model,. which was developed through a practice-driven model and was heavily endorsed by the field, has led to the creation of the new Public Health Accreditation Board (PHAi3). The national accreditation program, slated to be launched in 2011, is particularly intended to catalyze quality improvement in public health practice. North Carolina is among the handful of states that have led the way in quality improvement and accreditation. In 2002, the North Carolina Division of Public Health and the North Carolina Association of Local Health Directors undertook the initiative to develop a mandatory, standards-based system for accrediting local public health departments throughout the state. The focus of North Carolina's Local Health Department Accreditation (NCLH DA) is on the capacity of the local health department to perform at a prescribed, basic level of quality as defined by the same ten essential services used in the CDC NPHPS Program- Using the same principles, the state health department also has piloted an - accreditation process - the only state in the nation to do so. Our case study at the New Hanover County Health Department in coastal North Carolina looks at the entire process improvement initiative-the successes, pitfalls, lessons learned, and plans for the future. Tha case study describes: - The department self assessment, including benchmarks and activities - The three-day visit by a multidisciplinary team of peer volunteers - The accreditation process by the North Carolina Local Health Department Accreditation Board Our distinguished faculty and nationally recognized panel of experts will discuss the specifics of the case and how the processes, tools and resources from the North Carolina experience, and other states, can be applied across the nation to improve health for all. The panel alsot will reflect on the relationship with current national initiatives such as the NPHPSP_ 1 Goals of the Program The principal goals of this program are: 1) to increase awareness and understanding of state and national efforts to implement accreditation for state and local public health agencies in a way that that promotes quality improvement; 2) to promote a national dialogue on the importance of strengthening the governmental public health and public health systems; and 3) to create a stronger understanding of how efforts to strengthen public health are interrelated. Learning Objectives • Identify the similarities and distinctions between the National Public Health Performance Standards (NPHPS) Program and accreditation. • Describe the tools and resources available for support quality improvement in state and local health departments. • State the benefits of achieving accreditation. Audience This Public Health Grand Rounds program focuses directly on the priorities of many public health policy makers and practitioners, at all levels, including: • Executive directors, medical directors, and program directors and managers in local, state, tribal, and provincial health departments • Elected and appointed public health policy makers (e.g., city council members, county commissioners, state legislators, and members of local and state boards of health) • Leaders of community-based and faith-based organizations working for better community health. Faculty Edward L. Baker, MD, MPH (Co-Moderator) Director, North Carolina Institute for Public Health UNC School of Public Health Stephanie B. Coursey Bailey, MD, MSHSA (Co-Moderator) Chief of Public Health Practice, CDC Panelists TBD Selected Resources will soon be available at www.12ublichealtharandrounds.unc.com 2 Page 1 of 1 Rice, David E. From: Rice, David E. Sent: Friday, March 14, 2008 3:47 PM To: Roane, Kim Subject: RE: Recommendations from March F.A.C.T. Meeting Approved. David E. Rice, MPH, MA Health Director New Hanover County Health Department 2029 South 17th Street Wilmington, NC 28401 910-798-6591 drice@nhcgov.com http://www.nhchd.or-q From: Roane, Kim Sent: Friday, March 14, 2008 3:47 PM To: Rice, David E. Subject: Recommendations from March F.A.C.T. Meeting Dave, The F.A.C.T. meeting held on March 12, 2008 resulted in the recommendation to add the following to the Fee Policy: FCZ150 Fluconazole with a fee of $2.00 and an employee fee of $2.00. Effective date March 17, 2008. This is a new treatment offered as an alternative to miconazole. Annual change in revenues is expected to be less than $1,000, so approval may be granted by the Health Director. Thank you for your consideration, Kim 3/14/2008 0,314TY, o New Hanover County Health Department z o az 2029 South 17"' Street k"'v NEW HANOVER TY HEA'•F~'181151150~• April 1, 2008 The Honorable Mike McIntyre House of Representatives 2437 Rayburn House Office Building Washington, DC 20515-3307 Re: HR 5613, Protecting the Medicaid Safety Net Act of 2008 Dear Congressman McIntyre: As New Hanover County Health Director, I write to ask that you please considering signing on as a co-sponsor to HR 5613: Protecting the Medicaid Safety Net Act of 2008. HR 5613 would delay the implementation of seven Medicaid regulations that adversely affect the ill, developmentally disabled, or mentally ill children and adults in New Hanover County and the district you represent at large, which rely on Medicaid for a variety of health services. The Congressional Budget Office estimates that states and local governments stand to lose $20 billion of federal Medicaid funding over the next five years. The current state of America's economy exacerbates the problems New Hanover County would face if these moratoria are not put in place. As you know, the State of North Carolina already faces difficult challenges as a result from mental health reform. Specifically, implanting the proposed rules would cripple an already aligning statewide mental health system. Again, I ask that you please agree to co-sponsor and vote yes on HR 5613. New Hanover County needs your support on this important legislation. Sincerely, David E. Rice Health Director cc: New Hanover County Board of Health • ILI, n-- March 2008 0 NEW HANOVER CO.- HEA - Hours of Operation for MalD Officeo Oft'ice Hours: Monday-Friday, 8=00 a.m. - 5 p.m. Clinic Hours: Monday -Friday, 8:00 a_m_ - 4:30 p.m. Extended Clinic Hours: Tuesday evening until 7 p.m. Q Se Habla Espanol ci Servicio de Interprets Gratis L3pe I=e:ir New Hanover couHty IS YOUR CHILD RIDING SAFELY? PROBABLY NOT! Healtll De artment you know that P Did over 80% o (child safety seats are installed incorrectly? 2029 South 1 7th Street contact your local permanent checking station r,r a s-ee chile sar ty seat :nspect;on pet-formes by Wilmington, NC 28401 Nationally cemfied clt:ld Passenger safety -recut-,ic:an phone 910.798.6500 New Hanover County Fire Services fax 910.341.4146 std Kon #51 std KOn st6 std Knn #41 WWW_nhChd.Org 3805 US H18b ay 421 North Ogden Fire Departrnent Castle Hayne Fire Services (910) 772-7900 7375 Market SL 5311 Castle Hayne Rd (910) 686-7420 (910)6'15-0237 OffSite locatzons7 s[ation # 31 staKon # 93 staKon #6z Animal Control Myrtle ~rot,e Fare se.-..ices Federal Point Fare Porter's Neck Fire ser.•:ces S'6T1rZCeS 5636 Carolina Beach Rd 9815 River Ad 907 Porter's Neck Rd 1 80 Division Drive (930) 791-5000 (930) 796-7203 (930) 686-6377 Wilmi 9ngton, NC 28401 Ci of Wilmin ton Fire Stations 70-798-7500 ty g Statlov #1 StaKOn #9 Environmental Fire Depa[Yrrtent Headquarters 1201 Maifary Cutotr Rd Health Services 801 Market S_- (910)342-2750 230 Marketplace Drive (910) 341-7846 Wilmington, NC 28403 Emergency onse takes priority over a c at i s ection. T"ltaxtk 91 0-798-6667 n P you for understand;ng. Or contact: Safe Kids Cape Fear (located in County Annex at resp Market Place Maly 00,10.) 798-6636 ww,1 saf -6.6org NEW HANOVER COUNTY Helpful information for having your child's car seat inspected HEALTH DEPARTMENT The following ar recommended or required for a certified technic;an to best teach your Family to install your seat BOARD MEMBERS correeay. Bring:~ .your Child (Recommended] Sandra L_ Miles, DDS, Cbaiy Dentist In their current car seat (Required) G_ Robert Weedoq DVM, MPH, Vice Chair, Veterinarian ~ Your most used vehicle (Required Virginia W. Adsms, PhD, Nurse Car Public Seat Tips to Help You At Home Douala P. Blske, Member Michael E. Goina, OD, Optometrist - A Properly installed car seat will m e less than 1 inch s:de to side at the seat belt path. James R Hielcrvon, RPb, Phamacist - Children under l y_ must be rear-facing in the car. The .Attterican Academy of Pediatrics recommends that children remain rear Facing as long as possible. Most convertible seats can be used rear facing up [0 30-35 pounds. Robert E. Lewis, Public Member - Eff ct:ve January 1, 2005: NC Law states a child less than 8 years old and less than 80 pounds shall be Nancy H_ PritebeK, County Commssioner properly secured in eight appropriate child passenger rastramt system (child safety seat or booster seat) Robert M. Sbalcaty Jr_, MD, Physician - Children 12 and under should NE VEA ride in front o£an airbag. C_ Benjamin Sprsdley, Public Member -Car seats that w e during a motor vehicle crash may need to be replaced. Please check with a NaGOnally John N_'I\tns[all, PE, Engineer Certified Child Passenger Safety Technician to see :f your seat is safe. - NEVER purchase a use second hand seats. They may have been in a motor vehic lecrash previously, be m~ssmg nans_ be over 6 veers old, or be under recall. J Qp o~ NEW HANOVER COUNTY HEACt~ HEALTHY CAROLINIANS Cape Fear Healthy Carolinians of Brunswick and New Hanover Counties is a collaborative, community based network dedicated to improving the quality of life for all of our residents. Cape Fear Healthy Carolinians has identified three health priorities which are represented in the three following committees: • Access to Care Committee to improve the access for affordable Join us to learn how you medical care can help your faith community • Obesity Prevention Committee to reduce overweight and become healthier in 2008! obesity • Violence Prevention Committee to develop violence prevention programs Date: March 25, 2008 To learn more about Cape Fear Healthy Carolinians, explore our web site Time: 5:307:30 PM www.caiefearhealthycarolinians.or. Location: New Hanover County Highlighting the Obesity Prevention Committee Health Department Auditorium Overweight and obesity rates among children and adults continue to increase. Recent data from the North Carolina Behavior Risk Factor Surveillance System shows North Carolinians are among some of the heaviest in the United States. More than 60 percent of adults in New Sessions on: Hanover County and 63 percent of Brunswick County adults are overweight or obese. Implementing Wellness Programs To counter the ongoing rise of this obesity epidemic, the Obesity Prevention Committee Protecting and Promoting Breastfeeding conducts educational programs and promotes health and environmental policies conducive to improving health behaviors among the adults and children in New Hanover and Brunswick counties. Specific programs include walking programs, and wellness programs throughout Refreshments will be served schools, worksites, and faith communities. Door prizes will be awarded By focusing on promoting wellness programs in faith based organizations, policies to combat the obesity epidemic can be promoted throughout large gatherings of residents. On March 25, a Healthy Faith Based Communities event will take place at the New Hanover County Health Department auditorium from 5:30 until 7:30 to encourage the establishment of wellness programs within area faith based organizations. If you have any questions regarding this event or would like more information on the Obesity Prevention Committee, please feel free to contact Amy Cook at 910-798-6548 or Ruthie McHugh at 910-253-2583. • ~w NEW HANOVER COUNTY To"HEA0International Travel Clinic r t 3a t' r +d ~ i j Vaccinations are recommended, h} 3 x - ~ i 1*. isj s 3 i f t but a few, like yellow fever or meningococcal, are required' w , , ; {1st ! s to travel to certain areas of the world. We provide all - At ! }ti r vaccinations that are currently t it "t~u t F!y; required for travel, including: i _11 41 Yellow fever Typhoid i r x .t. Polio x Ad" Japanese encephalitis Hepatitis A Hepatitis B Td or Tdap Pre-exposure rabies information is provided to travelers based Measles, mumps, and rubella on their individual travel itinerary. The New Hanover County international Clinic. This change emphasizes travel to Vsricella Our nurses have received many compliments and cards thanking them for their time, Travel Clinic has been a huge success with specific countries and not simply travel to Meningococcal information, and caring attitudes. The travel the public's demand for vaccinations and a foreign area. We provide much more than Distributing anti-malarial medications is clinic has been a very positive experience anti-malarial medications to meet their travel vaccinations in our travel clinic - such as another way of providing protection to for our staff and community. needs at a reasonable cost. We are a one- recommended vaccinations, anti-malarial travelers. Not all areas of the world require International Travel services are provided stop shop! In addition, we provide general medications and a broad overview of the malaria prophylaxis, but we can provie our by appointment only. A consultation fee travel information based on individual individual's trip. customers with it through our pharmacy. is included with the medication/vaccine travel itineraries. Our clients have been We provide a great deal of information, The three medications we provide are fees. For more information or to make an both pleased and grateful that we have taken including: screening our patients before Chloroquine, Doxycycline, and Malarone. appointment, call the International Travel such an interest in their travel needs and administering vaccinations or anti- We also provide information to our future Line @ 798-6611. their general health while traveling. malarials for any possible contradications, travelers through our web-based travel We began offering travel clinic services on providing the proper documentation on the program which is updated almost daily with International Certificate of Vaccination card, March 2, 2007 as the Foreign Travel Clinic, the latest travel news, including disease Since then, we have adopted and changed and providing information to help travelers outbreaks and even countries that are the name to the International Travel better prepare for a safe. unsafe for travel at the current time. This Miles of Smiles Continues... The mobile Dental Unit has relocated to the Supply Elementary School campus. Children do not need to be students at this school in order to be seen and receive services. Children from both New Hanover and Brunswick counties may be seen. Who is How Do I Schedule Eligible? an Appointment? • Children 3-18 years of age Call 910-512-3113 • Children with Medicaid or NC Health Choice Insurance to schedule an appointment • Children with no dental insurance • Children in need of low-cost dental care L.~ • Children who are unable to travel to a local dental office .s . mi. New Hanover County Health Department a~r , PIA Phone: 910.798.6500 • • • NFW NANOV(! COUNTY NEA.1v'~F ~J Dining ° T SJ T China King F Krazy Pizza Two Guys Grille PEN DER COUNTY a,NNN;(, Nb China One KS Cafd and Caterin UNCW Cafeterias Bur aw nay. c g g China Star La Costa Restaurant Verizon Wireless Cafeteria A B Grille and Ice Cream China Wok Lake Shore Commons Water Street Restaurant Andy's Chopstix Express Le Catalan Wendy's China King CAROLINA BEACH Chuck E Cheese L'Oven Caf6 What's Cookin' D&B Restaurant Bowman's Seafood Cici's Pizza Lovey's Natural Foods Wilmington Ice House Dee's Drug Courtyard By Marriot City Club Cubbies Lucky Star Wilmington Tea Room Domino's Frank's Pizza Connection Internet Cafd Lupita's Bakery Wilmingtonian/Percy's Holland's Shelter Creek Hazdees Courthouse Cafd Macaroni Grill WOW Cafd and Wingery Restaurant Kate's Breakfast and Lunch Cubbie's Manhattan Bagel Wrightsville Cafd Maria's Courtyard Manta Mia's D & U Diner Marc's on Market Zaxby's McDonald's Michaelangelos Pizza Dairy Queen Marriott Courtyard Zero's Scotchman Subway David's Deli and Restaurant Mason Bistro Skat's Top Wok Deli Downtown Mayfaire Cinemas WRIGHTSVI LLE BEACH Subway Tuscan Grill Dick's Dogs and Burgers McDonald's Airlie Seafood Company Szechuan Pavilion Dog House Meritt's Burger House Big Daddy's U Wash and Dry Grill KU RE BEACH Double Happiness Midtown Deli and Grill The Bridge Tender Your Convenience Freddie's Restaurante Dunkin Donuts Minch Sushi Mercer's Restaurant WILMINGTON Echo Farms Country Club Ming Tree South Beach Grill HAMPSTEAD A Southern Thyme Ed's City Grill Moe's Southwest Grill Verandah Cafd-Holiday Inn Andy's A Taste of Italy EI Guajiro Restaurant Montego Bay Vito's Pizzeria China Garden Everyday Gourmet Nagila Domino's Andy's 's Car bbean BRUNSWICK COUNTY Jolly Roger Annton s Caribbean Cafd Fire Bowl New Hanover Regional pnd s- Shallotte Y Firehouse Subs Medical Center Cafd y King's Table Antonios Pizzeria Archibald's Deli Old Point Country Club Arab Shrine Club Flaming Amy's Nicola's Bart's BBQ Grill Arby's Flip's BBQ Nikki's Fresh Gourmet Beck's Folk's Cafd Nino's Pizza and Pasta Panda Chinese Restaurant Artisan Market and Cafd Bella Cucina pizza's 2 U Atlanta Bread Com an Fratelli's Italian Buffet NoFo Cafd P Y BHI Clubhouse Player's Cafe French's Classic Burgers Opus Bagel Basket Billy Bass Seafood Port City Java Frontier Food to Go Orange Julius Barnes and Noble Cafd Bojangle's- Shallotte Scotchman Genki Japanese Restaurant Papa Bellas Bayan Burger King- Shaliotte Subwa Golden China Pita Delite y Bear Rock Cafd Calabash Deli The Bagel Bakery Golden Dragon Pizza Pan Wilmington Bellas Sweets and Spirits Captain Nance's Seafood Topsail Greens Snack Bar Good Goody House Pop's Incredible Pizza Bento Box Captain Pete's Xl'Z Pizza Blimpies Subs Gumby's Pizza Portland Grille Cinelli's at Ocean Isle Beach Bojangles Gyro Place Quizno's Subs Cook's Nook ROCKY POINT Boleros Cafe Han-dee Hugo Ray's Restaurant Derbster's Dining Freshway Bon Appetit Hazdees Rudino's Double Eagle Grill Grand Oak Driving Range Boodles Henry's Saltworks Ella's Hardee's Brasserie Du Soleil Hibachi Express Saltworks II Great Wall Paul's Place Brigade Boys and Girls Club Hollywood East Cinema Grill Sammy's @ UNCW Hazdees Wendy's Honey Baked Ham Company Sarku Japan Brightmore Holden Beach Pier and Grill I.H.O.P. Sawmill SURF CITY Brooklyn Pizza Company Hole-In-One at Goose Bay I Love NY Pizza Sbarro Pizza Andy's Burger King Jade Garden- Leland Indochine Restaurant Schlotzsky's Batson's Gallery Cafd at Temptations Joseph's Italian Bistro Invista Seascape Internet Cafd Bo Sue's Cameron Art Museum KFC Carolina BBQ Jackson's Big Oak BBQ 7 Regione's Inc. Kohl's Corianders Catch Jellybeans 17'h Street Deli Kopp's Quick Stop I & H Crabby Mike's CFCC Food Court Jersey Mikes South College Sandwich McDonalds Dairy Queen Jesters Java Spiro's Breakfast and Lunch Domino's Chazley's Grilled Subs New China Jeters Hot Dogs Subway Hardee's Charlotte's Uptown Eatery Papa John's Pizza Joe Muggs Taco Bell Lanier's Campground Checkers Phil's Sandwich Shop Cheeze Pleaze Cheesecake Jones Seafood House Tailwind Deli News and Gifts port City Java Max's Pizza Jungle Rapids Target Food Avenue Mollie's Restaurant House Pharmacy Restaurant K's Cafe Terrazzo New York Comer Deli Chelsea's The Pierhouse Restaurant Ken's Bagels and Deli Tidal Creek Co-op Subway Chick fil A Subway China Garden Kohl's Frozen Cutstazd The Woods at Holly Tree Sugar Shack Kona Coast Cafd at NHRMC Tokyo Deli TI{ Diner New Hanover County Health Department Look for this logo on the NHCHD website for the most current list of area smoke-free dining s establishments. If your favorite smoke-free restaurant is not on the list, please call Project ASSIST ' Phone: 910.798.6500 at 910-798-6548 and let us know! N~..- WNOYR COYlNTV NEN~~~~