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July 17 2014 Board Meeting/  Department Of Emergency Management and 911 Communications 230 Government Center Drive, Suite 115 Wilmington, North Carolina 28403 Telephone (910) 798-6920 Fax (910) 798-6925 wlee@nhcgov.com  Warren Lee Director    Memorandum To: Public Safety Communications Center Policy Board Members  From: Warren Lee, Director  Subject: July 17, 2014 Board Summary  Date: August 25, 2014   A Public Safety Communications Center Policy Board meeting was held on Thursday July 17, 2014 at 10:00 AM in the Emergency Operation Center, 220 Government Center Drive, Wilmington, North Carolina. MEMBERS PRESENT: MEMBERS ABSENT: Frank Blackley Cynthia Deacon Mike Core Matt Holland Matt Davis Warren Lee Zach Augustine Tim Corbett Tim Burgess Jerry Brewer David Yanacek Chris Graham Guests Debora Cottle, NHC Emergency Management & 911 Andy Whitley, NHC Emergency Management & 911 Steven Still, NHC Emergency Management & 911 Jennifer Smith, NHC Fire Services Marcus Scott, NHC Fire Services David Windom, NHC IT Jason Adams, Wireless Communications Dan Wilcox, CFCC The meeting was called to order at 10:02. Chairman Blackley asked if asked if everyone had a chance to review the minutes from February 27, 2014 meeting and if there were any questions, comments, changes or corrections. There were none. Chairman Blackley asked if there was a motion to approve the minutes. Matt Davis made a motion and Michael Core seconded. All in favor; none opposed. Motion passed. OLD BUSINESS: AVL Chairman Blackley asked if there was anything new on AVL; David Yanacek he hasn’t heard any complaints. Not sure when they are going back to full implementation. Debora Cottle said that she would touch base with Captain Williams to see if they are ready to go back to it. Chris Graham stated that since they put the broadband routers in there have been no issues with AVL. Matt Davis stated they are in the process of evaluating both but they don’t seem to have as many issues with a router as they do with Mifi. Rebanding Chairman Blackley asked for an update on rebanding. Warren Lee stated that is almost complete. The closeout meeting with the contractors is August 5, 2014. Chairman Blackley asked if it could be removed from the Agenda. NEW BUSINESS Chairman Blackley asked if anyone had items for new business. Chairman Blackley stated there is a meeting in Sunset Beach in September regarding 911 Surcharge and the NC 911 Board is soliciting input from all the agencies regarding expansion of use of funds. Chairman Blackley stated both he and Matt Davis were planning to attend. It is open to all not just 911 Centers. Matt Davis said that he was unsure who was going to be the speaker and Debora Cottle said she believed it was going to be Richard Taylor. Chairman Blackley asked how much was the surcharge budget for New Hanover County and what items are currently purchased with those funds. Warren Lee stated that anything that could be purchased; chairs, computers, keyboards and headsets. The amount that comes in every month is about $45,000. Additional funds are available if there is a need in the form of a grant; such as a backup center. The funds that are collected go to the State and based on the usage history the NC 911 Board calculated the monthly amount each county receives. Chairman Blackley asked where New Hanover County stood with their backup center. Warren stated that it was going to be August 2015 before they could start the remodel of the backup center location. Chairman Blackley asked if there was a requirement for the counties to have a backup in place. Warren stated there is new legislation that requires the counties to have backup capabilities but it could also be another county’s Center it doesn’t require a second location within that county. Chairman Blackley asked if there were any other questions about 911 funding. No one had any. Chairman Blackley stated they a meeting about Viper talkgroups with Wireless, Pender, New Hanover and Brunswick County and NC 911 Board was there as well. There were issues that came up when some of the counties were working together and discovered they were not able to communicate. Wireless is looking at a two week time frame to assist these counties with their interoperability. Matt Davis asked if on a Viper channel does the man down button work. Jason stated that no if you are on a Viper channel the man down button does not work. Matt Davis asked how the telecommunicator would recognize if it was another county unit if they were working here. Jason said he puts it in so it would be recognized if it was Pender Fire or Brunswick Fire. Matt Davis also asked if all the radios have been updated. Jason stated that they only had EMS to work on and they would be started next week. No one had anything else for new business. OTHER ITEMS AND REPORTS 9-1-1 Center Chairman Blackley asked Warren Lee to update everyone on the Center. There is a class underway now. They are quite a few people short and will start another class just as soon as possible after the current class is through. IT Chairman Blackley asked for any news from IT. Zach Augustine introduced the new Public Safety analyst David Windom. Zach stated they are working on replacing the 911 computers beginning next week and hopefully it will be completed by mid-August. Zach said they ran into issues with the server replacement contracts. Hopefully they will be able to iron those out and schedule the new servers next week and upgrade OSSI One Solution mid-August. Zach met with the hospital and they discussed Optima and moving forward with that and try to coordinate that with One Solution. Zach also discussed upgrading the Sheriff’s Detention Center and upgrading their cameras. Right now they are reviewing their budget to get higher quality cameras. Matt Davis asked if there was anything the Board could assist with server and One Solution to see if they could get a push on the change outs and upgrades. Zach said that the contracts were being walked over to Legal and get signatures today. Chairman Blackley asked what kind of issues or downtime was expected with the change out. Zach stated they were setting up the new server parallel to the old server and Sungard was coming out to do the migration of the server. Everything will be operating on the current server and testing will be done on the new server for about a week or so. Shutdown will be coordinated with minimal downtime. Change Management Chairman Blackley asked Andy Whitley if there were any new items from Change Management. Andy stated they were going to have a meeting in a month or two. The items discussed by Zach are the same covered by the Change Management team. Elections Chairman Blackley opened the floor for nominations for Chair. Matt Davis nominated Frank Blackley. The nomination was seconded by Michael Core. Chairman Blackley asked if there were any other nominations. There were none. Chairman Blackley asked if there was a motion to close nominations for Chair. Matt Davis made a motion. Nominations closed. By acclimation Chairman Blackley remains Chair. Chairman Blackley asked if there were nominations for Vice Chair. Chairman Blackley nominated Jerry Brewer. Matt Davis seconded the nomination. Chairman Blackley asked if there were any other nominations. There were none. Chairman Blackley asked if there was a motion to close nominations for Vice Chair. Matt Davis made a motion. Nominations closed. By acclimation Jerry Brewer remains Vice Chair. Chairman Blackley asked if there were any other items for discussion. Warren Lee asked Dan Wilcox what the status of staffing was at CFCC. Dan stated within the next month they are going to be interviewing and hiring five officers and hopefully they will all be on board by the first of the year. They have applied for a grant for the radios. Chairman Blackley asked if there were any other items for discussion. Meeting adjourned at 10:21 a.m.