February 23, 2017 Board Meeting
/
Department Of Emergency Management
and 911 Communications
230 Government Center Drive, Suite 115
Wilmington, North Carolina 28403
Telephone (910) 798-6920
Fax (910) 798-6925
sstill@nhcgov.com
Steven Still
Director
Memorandum
To:
Public Safety Communications Center Policy Board Members
From:
Steven
Still, Director
Subject:
February 23, 2016 Board Summary
Date:
April 18, 2017
A Public Safety Communications Center Policy Board meeting was held on Thursday February 23,
2017 at 10:00 AM in the Emergency Operation Center, 220 Government Center Drive, Wilmington, North Carolina.
MEMBERS PRESENT: MEMBERS ABSENT:
Frank Blackley Cynthia Deacon
Steven
Still Tim Burgess
Matt Davis Jerry Brewer
Cindy Hewitt
John Musacchio
Sterling Powell
Mike Gomes
Tim Corbett
Guests
Debora Cottle, NHCEM & 911 Chris Hewett,
NHCEM & 911
Frank Hackett, NHCEM & 911 Gia Long, NHC IT
Jennifer Price, NHC IT Jen Clift, City of Wilm IT
Curt Stansbury, WPD Chris Graham, City of Wilm IT
Glen Rogers,
Wrightsville Beach
The meeting was called to order at 10:04 am.
Chairman Blackley asked if everyone had a chance to review the minutes from the December 1, 2016 meeting and if there
were any questions, comments, changes
or corrections. Sterling Powell stated that he was not listed as being absent for the last meeting.
Chairman Blackley asked if there was a motion to approve the minutes with the
above correction. Matt Davis made a motion with the change to show Sterling Powell absent at the previous meeting and Sterling Powell seconded. All in favor; none opposed. Motion passed.
OLD
BUSINESS:
Locution
Chairman Blackley asked if anyone had an update on Locution. Steven Still stated there were two requests for two separate systems. We are planning a meeting with
all fire agencies for one solution and what software has the capability to apply equally to all agencies. There will be an invite sent to anyone that might be interested.
Chairman
Blackley asked if there were any more items for old business. No one had any.
NEW BUSINESS
Chairman Blackley asked if anyone had any items for new business.
Sterling Powell stated
that this was his last meeting. He has his retirement coming April 21, 2017 and Chief Rogers will be his replacement temporarily.
Chairman Blackley asked if anyone had any items for
new business. No one had any.
OTHER ITEMS AND REPORTS
9-1-1 Center
Chairman Blackley asked if Steven Still could update everyone on 911. Steven introduced Chris Hewett. Chris is
the new Public Safety Data Analyst. Chris comes to us from another county and has experience with CAD, he just needs to become familiar with our systems.
Steven informed everyone
there are six students in class right now. Matt Langley is halfway through training and they should be on the floor soon.
Steven also let everyone know the Motorola upgrade was successful.
Testing is still on-going but so far no complaints. We had an AT&T upgrade as well and that seems to have a few minor issues but overall it is a success as well.
Steven stated they
were planning to replace consoles this year; it will be done as they are working and we will let you know the schedule for the change out.
Steven said the Backup 911 Center is on hold and they are exploring the possibility of locations right now.
Chairman Blackley asked if anyone had any more questions or items for 911.
No one had any.
IT
Chairman Blackley asked for an update for IT. Cindy Hewett informed everyone they are still working with Carolina Beach to come on board with RMS. They have a
call scheduled with Sungard and Carolina Beach today.
Cindy also said nothing has changed with Optima at this point.
Cindy stated they are scheduling an update with OSSI to upgrade
the entire suite. The paperwork has to be finalized to schedule the upgrade date. Gia Long stated the updates are for CAD, RMS, JMS, message switch, Freedom and query.
Chairman
Blackley asked if there were going to be any major changes. Gia said she has release notes for each module. Cindy said there were issues reported that this upgrade should resolve.
Gia added that the Freedom App policy needed to be mentioned. Steven stated that one person from each agency needs to be the contact person and they would manage all the licenses
for the App within their agency. Gia would be glad to do the training for one person from the agency on this App and that one employee be the trainer for that department. Right now
there are multiple people calling Gia about the same agency and there should only be one manager for each agency.
Cindy Hewitt stated that training is a one-time class. The training
costs approximately $160 per hour. If training needs to be addressed that is something that needs to be discussed; this was not an on-going training option. Gia stated there are only
two hours left for training which is being reserved for the upgrade to be completed so they can roll out the remaining training. Gia suggested the trainer who is the contact person
for the agency attend the webinar.
Chairman Blackley asked if there were any questions for IT. No one had any.
Chairman Blackley asked if there were any other items to be discussed.
Meeting adjourned at 10:29 a.m.