February 22 2018 Board Meeting
/
Department Of Emergency Management
and 911 Communications
230 Government Center Drive, Suite 115
Wilmington, North Carolina 28403
Telephone (910) 798-6920
Fax (910) 798-6925
sstill@nhcgov.com
Steven Still
Director
Memorandum
To:
Public Safety Communications Center Policy Board Members
From:
Steven
Still, Director
Subject:
February 22, 2018
Date:
April 3, 2018
A Public Safety Communications Center Policy Board meeting was held on Thursday February 22, 2018 at 10:00
AM in the Emergency Operation Center, 220 Government Center Drive, Wilmington, North Carolina.
MEMBERS PRESENT: MEMBERS ABSENT:
Frank Blackley Tim Burgess
Steven Still Cynthia
Deacon
Matt Davis
Ed Kennedy
Jason Bishop
Tim Corbett
Jerry Brewer
Derek Blount
Cindy Hewett
Guests
Debora Cottle, NHC EM & 911 Matt Langley, NHC EM & 911
Jennifer Price,
NHC IT Gia Long, NHC IT
Tomashia Robinson, NHC IT Chris Hewett, NHC EM & 911
Jennifer Smith, NHC Fire Carla Bradshaw, City of Wilm IT
Jaimee Pyron, NHRMC EMS
The meeting was called to order at 10:02 am.
Chairman Blackley asked if everyone had a chance to review the minutes from the December 7, 2017 meeting and if there were any questions,
comments, changes or corrections.
Chairman Blackley asked if there was a motion to approve the minutes. Matt Davis made a motion and Steven Still seconded. All in favor; none opposed.
Motion passed.
OLD BUSINESS:
Locution
Chairman Blackley asked if Steven Still had an update on Locution. Steven stated that it had gone back before the ITGC and it was approved.
The item now has to be reviewed for funding; whether it falls under the NC 911 Surcharge or if there will have to be a reconsideration grant applied for in the fall.
The needs for
each agency has to be considered and if Locution is the answer or another vendor. The cost for Locution is about $200,000 and there may be a vendor that suits the various needs of the
agencies New Hanover County dispatches.
Chairman Blackley asked if anyone had questions about Locution. No one had any.
Chairman Blackley asked if anyone had any other old business
for discussion. No one had any.
NEW BUSINESS
Chairman Blackley asked if there were any items for new business. No one had any.
OTHER ITEMS AND REPORTS
9-1-1 Center
Chairman Blackley
asked if Steven Still could update everyone on 911. The backup center will go live in March around the 22nd. So far, CAD is installed, computers and monitors. AT&T and West are scheduled
to be installed and tested by that date.
There is a new class of eight for the 911 Center. They will start their training here and complete it in the backup center. This will enable
training in a scaled down version of the 911 Center and hopefully improve training.
Steven informed everyone we will be having a full scale Hurricane Exercise April
3rd and 4th.
Steven stated the WEBEOC program was overhauled and has scheduled five sessions to train. These will be recorded in case someone needing instruction and cannot attend will be able
to view at their own pace.
Steven also informed everyone that the microwaves are at the end of service this year. The replacement of all of the microwaves are an 8 to 10-month project.
Chairman
Blackley asked if anyone had any more questions or items for 911. No one had any.
IT
Chairman Blackley asked for an update for IT. Cindy Hewett informed everyone that IT staff completed
their items in the backup center.
Cindy also stated that Superion updates have been put on hold. The vendor has some bugs that need to be worked out and the hold was put in place
so there are not multiple interruptions in service. Once it is back on schedule there will be a couple of hours of downtime for the service/application upgrade but this is contingent
upon Superion.
Cindy informed everyone that a redundant server for Public Safety has been approved by the ITGC.
Cindy also informed everyone the One Solution MCT training has been
with Superion has been put on hold and she does not have a date yet rescheduled.
Cindy stated that the Freedom training hours that were available have been used. Any additional training
at a cost per hour(s) sessions.
Chairman Blackley asked if there were any questions for IT. No one had any.
Chairman Blackley asked if there were any other items to be discussed.
No one had any.
Meeting adjourned at 10:35 a.m.