July 11, 2019 Board Meeting
/
Department Of Emergency Management
and 911 Communications
230 Government Center Drive, Suite 115
Wilmington, North Carolina 28403
Telephone (910) 798-6920
Fax (910) 798-6925
hlindsey@nhcgov.com
Hope Lindsey
Director
Memorandum
To:
Public Safety Communications Center Policy Board Members
From:
Hope
Lindsey, Director
Subject:
July 11, 2019
Date:
July 12, 2019
A Public Safety Communications Center Policy Board meeting was held on Thursday July 11, 2019 at 9:30 am in 116
Conference Room, 230 Government Center Drive, Wilmington, North Carolina.
MEMBERS PRESENT: MEMBERS ABSENT:
Glen Rogers Tim Burgess
Jerry Brewer
Frank Blackley
Jennifer
Price
Rodney Dawson
Scott Goodyear
Hope Lindsey
Michael Pinson
Michael Bowden
Guests
Debora Cottle, NHC 911 Chris Hewett, NHC 911
Gia Long, NHC IT Tomashia Robinson,
NHC IT
Mike Gomes, WFD
The meeting was called to order at 9:31 am.
Chairman Blackley introduced Hope Lindsey as the new 911 Director. Hope stated that she was looking forward
to working with everyone. She informed the Board that she had 17 years working in Public Safety and started her career as a
telecommunicator. She has also worked in QA (Quality Assurance), as a supervisor and director before becoming 911 Director for Southern Idaho Regional Communications Center.
Chairman
Blackley asked if anyone had any questions for Hope; there were none except a general welcome from the Board.
Chairman Blackley asked if everyone had a chance to review the summary
from February 28, 2019. Chairman Blackley asked if there was a motion to approve the minutes; Scott Goodyear made a motion and Jerry Brewer seconded. All in favor; none opposed. Motion
passed.
OLD BUSINESS:
Freedom and Central Square
Chairman Blackley asked if the next meeting or discussion taking place could involve the users in the various agencies so that everyone
could discuss issues with Central Square. Jennifer Price stated that would be possible. Several people were in the meeting in January with Central Square where they met the new contact
Mike Fines.
IT had requested a road map of where they were going with Central Square and its capability. Central Square did not have one at that time as it was being worked out.
Central Square is planning a visit to show the users where they are going when it is completed. Chairman Blackley asked that IT send an invite to the users so that anyone that has questions
can be involved.
Chairman Blackley asked if anyone had any questions about Central Square; there were none.
NEW BUSINESS
Elections
Chairman Blackley stated that it was time to
vote for Chairman and Vice Chair.
Chairman Blackley asked if there were any nominations for Chair; Glen Rogers stated he would like to nominate Chairman Blackley. Chairman Blackley
respectfully declined. He is retiring sometime after January and asked that someone else be nominated.
Chairman Blackley asked if there were any nominations for Chairman. Chairman
Blackley nominated Glen Rogers as Chair.
Chairman Blackley asked if there were any nominations for Vice Chair. Glen Rogers nominated Jerry Brewer as Vice Chair.
Chairman Blackley
asked if there were any more nominations for Chair or Vice Chair. No one else was nominated.
Chairman Blackley closed nominations. By acclimation Glen Rogers will be Chair and Jerry Brewer will be Vice Chair.
Chairman Blackley closed voting
OTHER ITEMS AND REPORTS
9-1-1
Center
Chairman Blackley asked Debora Cottle to update the Board on the 911 Center. Debora stated that staff moved back to the primary center on June 14, 2019 and it is up and running.
There is one cabinet to be moved back to 911 from IT to finalize completion of the return to the primary center.
There is a group of nine new hires; they will hit the floor after training
July 25.
Debora stated they were looking to repair or replace the consoles at the backup site. Jennifer Price asked if there was anything IT needed to do to assist for console replacement.
Debora stated their input is welcome when the planning meeting is set up.
Chairman Blackley asked what were the plans for the future and Debora informed everyone that it has not been
decided as of yet.
IT
Chairman Blackley asked it Jennifer Price could update the Board on IT. Jennifer stated that IT had a couple of projects. One of the projects is to assist
with reconfiguring the EOC that is slated for August. Gia Long will lead this project.
Jennifer also said there was a project to transition the crime lab from Wilmington Police Department
to the Sheriff’s Office. Tomashia Robinson will lead this project which is also slated for August. The redundancy work is still in progress for the RMS server. There should be no
down time during business hours.
Jennifer informed the Board that New Hanover County is moving to a web version of tele-staffing; this is a hosted system. Gia is also leading this
project.
Chairman Blackley asked if there were any questions for IT.
Scott Goodyear said their network system was down for about 20 hours due to the work being done at the Health Department.
The fiber there links to the hospital. Scott wanted to be sure this would be kept in mind for the future since the Health Department will be moving. Jennifer stated that now that
IT was aware it will definitely be addressed.
Chairman Blackley asked if there were any more items for IT; no one had any.
Chairman Blackley asked if there were any other issues; Hope stated she would be reaching out to the agencies to get to know all of our agencies.
Hope asked if there were any other
tower issues as stated in one of the previous Board Meeting Summaries. There are still some issues. The Google Form for reporting these issues will be emailed back out to agencies
so they can keep letting everyone know of problem areas.
Chairman Blackley asked if there were any more items; no one had any.
Meeting adjourned at 9:59 am.