May 18 2023 Board Meeting
/
Department Of 911 Communications
230 Government Center Drive, Suite 185
Wilmington, North Carolina 28403
Telephone (910) 798-6915
Fax (910) 798-6925
hdowns@nhcgov.com
Hope Downs
Director
Memorandum
To:
Public Safety Communications Center Policy Board Members
From:
Hope Downs, Director
Subject:
May 18, 2023
Date:
May 22, 2023
A Public Safety Communications Center Policy Board meeting was held on Thursday May 18, 2023 at 11:00 am at 230 Government Center Drive, GC Conference Room 136, Wilmington, North Carolina.
MEMBERS PRESENT: MEMBERS ABSENT:
Steve Mason
Sam Profitt
Steven Still
Jerry Brewer
Hope Downs
Alan Griffin
Billy Howard
Ed Kennedy
Joshua Haraway
Michael Fanta
Participants
Karen Benton, NHC 911 Joseph Lachappelle, WPD
Gia Long, NHC IT
The meeting was called to order at 11:04 am.
Chairman Mason asked if everyone had a chance to review the summary from December 8, 2022 meeting and asked if there were any questions, comments, or corrections. Jerry Brewer made
a motion and Steven Still seconded. Motion passed.
OLD BUSINESS:
Chairman Mason asked if there was any old business to discuss. Hope Downs talked about the radio issues on the south end. Steven Still said are negotiations in progress for a tower site
in the Carolina Beach area.
It was stated it might benefit the agencies if there was a consultant brought in to investigate the issues of whether this is a Motorola or Simulcast problem. Jerry Brewer stated even
with a consultant, the process of a new tower will most likely take about 2 years.
Hope would be reaching out to do pulse check for tasks related to radio issues and these check ins should be about 10 or 15 minutes for those interested.
Hope Downs informed the Board that the radio position and support will move under IT with the new fiscal year and the position will report to Sunny Hwang in IT.
Chairman Mason asked if there were any items for old business; no one had any.
NEW BUSINESS
Chairman Mason asked if there were items to add for new business; Hope stated that new business and 911 Report were combined items. No one had any other items for new business.
OTHER ITEMS AND REPORTS
9-1-1 Center
Chairman Mason asked if Hope would update the Board with 911 Center items.
Hope distributed the paperwork and information of classes, NC 911 Funds distribution, the current year and next year’s funding for both the NC 911 funds as well as the 911 Center’s budget
for current and upcoming fiscal year. If anyone has any questions about these funds and the usage of these funds, please let us
know.
Hope also informed the Board that CAD to CAD has been approved and been in process and will be waiting for supporting agencies to connect.
Hope discussed the center’s current progress on KPIs.
Hope stated that Lisa Wurtzbacher is now the Assistant County Manager over 911 since the passing of Tim Burgess.
The 911 Center is also now fully staffed; the hiring group is starting to interview for the July class.
The Quality Assurance and Training Manager is in process of being hired; the steps for the position to be filled are being finalized.
Chairman Mason asked if anyone had any other items or questions; no one had any.
IT
Chairman Mason asked if there were any updates from IT. Gia Long stated that IT was currently working with John Heysel to ensure everything is accurate with the message switch, Freedom
and MCT’s.
Chairman Mason asked if there were any other items; there were none.
Chairman Mason asked if there was a motion to adjourn the meeting; Jerry Brewer made a motion and Steven Still seconded. Chairman Mason adjourned the meeting.
Meeting adjourned 12:17 am