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03 25 2010 Board Meeting W Memo To From Subject Date A Public 2009 at Wilmingt MEMBE Sterling P Andre’ M Warren L Donnie W Frank Me Leslie St Jerry Bre Guests Debora C Wayne P Mary Sm Jason AdWarren Lee Director orandum o: Public S m: Warren L t: March 2 e: April 9, Safety Com 10:00 AM ton, North C ERS PRESE Powell Mallette Lee Williams eyer anfield ewer Cottle, NHC earce, NHC mith, Wilmin dams, Wirele afety Comm Lee, Directo 5, 2010 Boa 2010 mmunications M in the Em Carolina. ENT: EM & 9-1-1 EM & 9-1-gton Police ess N EMERG23 munications C or ard Summary s Center Pol mergency O 1 Dept NEW HAN GENCY M 30 Governm Wilmin Phone Fax: E-mail: w Center Polic ylicy Board m Operation C ME Haro Jerry Den Will Jon Cyn Dori Kurt Patr Mic Fran Shar Mik Hop MikNOVER C MANAGE ment Center D ngton, NC 2 : (910) 798-(910) 798-6 wlee@nhcgo cy Board Me meeting was Center, 220 MBERS AB old Heglar y Brewer nnis Cooper liam Youngi Rorie nthia Deacon ian Flowers t Bartley ricia Fields chael Core nk Blackley ron Braxton ke Arkinson, pe Little, NH ke CavaluzziCOUNTY EMENT & Dr, Suite 185 28403 -6920 6925 ov.com embers held on Thu Governmen BSENT: ner nNHC IT HC IT i, MotorolaY&9-1-1 5ursday, Marc nt Center D ch 25, Drive, Chairman Powell called the meeting to order at 10:06 a.m. He asked if everyone had a chance to review the minutes from February 25, 2010 and if there were any questions, comments, changes or corrections. No one had any. Chairman Powell asked if there was a motion to approve the minutes. Mary Smith made a motion and Andre’ Mallette seconded. All agreed. Motion passed. OLD BUSINESS: 800 MHz Rebanding Update Chairman Powell asked if Warren would update everyone on rebanding. Warren said that Public Safety radios are complete with a few that needed Viper Id. Jason said they do not have a date on the system rebanding yet. Warren stated that Sprint was still negotiating their contract with Nextel. The radios have arrived ordered from the budget amendment and Motorola has them. Chairman Powell said they have received a grant from Cape Fear Foundation they can use to get Ocean Rescue changed over. This grant should come through by April which would make all off Wrightsville Beach Public Safety digital. NEW BUSINESS BUSINESS Chairman Powell asked if anyone had anything for new business. Warren stated they were meeting with New Hanover County Schools to talk about some options for them to better utilize the radios they have and possibly having direct access to 9-1-1 via radio. They would need an upgrade with the current radios. They have more buses than they do radios. Chairman Powell asked if there was still an issue with in school coverage. Jason said that they were supposed to coordinate schedules to go over to the schools to check the coverage. Jerry said they had a multi-agency exercise at Hoggard and there were some issues because of where it sits between the two towers. They city says they don’t have a problem with coverage but the SRO’s in the schools are having issues. They are still on analog for now. They wanted to know if they could have a channel like “New Hanover County Operations” so that administrators during exercises could go to that channel and talk to everyone. Warren said rather than renaming the channel that there should be a protocol set up so that everyone knows to go to that channel for these exercises or incidents. Jerry said that some of the people asking these questions just need training on the radio. Donnie said that Jason is working with the City on this training issue now. They were discussing videotaping these so they could be shared. Jerry said the videotaping is a good idea but it would have to be done so that it was tailored to the Sheriff’s Department needs and they are working on it now although when the deputies have questions they don’t always call him. Donnie asked if they used the common channels on the Corning fire. Warren said they used Fire TAC 2, 4 & 6. They did not go to the Public Safety channels. Wayne said this incident pointed out to Corning they had communication issues with us because they were still on analog. They had a couple of meetings shortly after the fire and talked about a system upgrade. Warren asked Jerry if they were able to get a BDA (a booster) for Hoggard if needed. Jerry said that with the time available for a grant they were looking at a suitcase repeater. Warren said it may help but it may not. If the repeater isn’t getting a signal the radios still will not be able to get out. Warren said that a BDA would suit their needs more than a repeater. Jerry said the whole school is not a dead zone but it may work in one spot and 2 or 3 feet from there you only get tones. At Laney and Hoggard you can get out but sometimes you must be by a window or you will only have tones. Ashley is fine but it is also only about two miles from the tower. They may be able to look at a grant for this. OTHER ITEMS AND REPORTS Integrated Fire Dispatch Chairman Powell asked if Wayne would update everyone. They had a meeting the other day and have a rough outline of the protocol and will keep everyone updated. Emergency Management & 9-1-1 Chairman Powell asked Warren to update everyone on PSCC concerns. Warren stated that everyone should have gotten their reports by email and if there were any questions. No one had any. Warren said they are still dealing with a couple of issues with AT&T. There are numerous issues of dropped calls AT&T cannot pinpoint. They are able to call them back because of ANI/ALI and have a number. This occurs with landline and cell phones. Keith is the one who took Toppers place and has really been working on their end to investigate this issue. The telecommunicators are logging issues as they occur. Mysteriously since it had been reported, the dropped calls have stopped so he is checking to see who did what on their end. It shouldn’t have just stopped so someone must have fixed or changed something which is being investigated. IT Chairman Powell asked Leslie to update everyone on IT. Leslie said that they are working on getting a better CAD server, hopefully it will be in place before the April meeting. Chairman Powell asked if anyone had anything else. No one had anything else. Chairman Powell adjourned at 10:29 a.m.