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07 23 2009 Board Meeting W Memo To From Subject Date A Public 2009 at Wilmingt MEMBE Sterling P Warren L Kurt Bar Jerry Bre Dorian F Michael Andre’ M Darrell L Leslie St Frank Bl Guests Susan Ro Brett Ham Donny W Genia Bo Jason Ad Chairman and KurtWarren Lee Director orandum o: Public S m: Warren L t: July 23, e: July 27, Safety Com 10:00 AM ton, North C ERS PRESE Powell Lee rtley ewer Flowers Core Mallette Lanier anfield ackley ossiter, NHC m, NHC Fire Williams, Cit oswell, City dams, Wirele n Powell int Bartley from afety Comm Lee, Directo 2009 Board 2009 mmunication M in the Em Carolina. 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Y&9-1-1 5hursday, Jul nt Center D ngton PD ington PD Motorola Beach FD ive for the Bly 23, Drive, Board Chairman Powell called the meeting to order at 10:04 a.m. He asked if everyone had a chance to review the minutes from June 25, 2009 and if there were any questions, comments, changes or corrections. No one had any. Chairman Powell asked if there was a motion to approve the minutes. Michael Core made a motion and Darrell Lanier seconded. All agreed. Motion passed. OLD BUSINESS: 800 MHz Rebanding Update Chairman Powell asked Warren to update everyone on the rebanding. Warren stated that they are working feverishly this week, now on City of Wilmington Code Enforcement. They are part of the Public Service radios they are starting with on this part of the schedule. They have not started on the Public Safety radios yet. Fire Dispatch Chairman Powell asked if Dorian had an update on the Fire Dispatch. He reviewed the recommendations that had been passed out (attached). The Sub-committee wanted to have a month trial to soft patch City and County fire dispatch. The templates have a small window of opportunity to change before the Public Safety radios are programmed. The template changes that are being discussed are not going to cost to change but that will not always be the case which is what makes this a time sensitive issue. Not everyone has the channels to accommodate the recommendations of the sub-committee. There needs to be a serious decision made soon about rethinking the configuration. Not all of the radios or templates include all the TAC channels. Warren stated that Zone C should be left alone but that there is time before that second touch to make a decision but they do have to decide if they are changing something when so much time has been spent on with regards to the templates. Chairman Powell said that he thought TAC channels are assigned by dispatch. Dorian said they were. If there is more than one critical call, that 1 telecommunicator cannot handle 4 or 5 TAC channels. They will start at TAC 2, 3, and so on as they come in so they are used sequentially as needed. If there is more than one critical it it is on a first come, first serve basis. If there is more than one at a time, it will be up to Fire to prioritize not the telecommunicator. Fire and EMS have agreed not to use Med TAC channels so they can be moved to PS channels and they can be renamed if they are needed. After discussion there was a motion to soft patch City and County fire for a one month trial period. Dorian made motion and Donna Smith seconded. All were in favor of this motion, none opposed: a. Leave Zone C alone b. Review Zone A; get TAC channels the same for all on the templates c. Sub-Committee will come back next month with a template recommendation d. The one month trial for City/County Fire soft patch will start August 10, 2009. Once this is tested they can proceed with the hard patch. Once the programming is complete it is not required to have the patch. Renaming duplicated resources is done for the County and the City is working on theirs. There should be an update at the next meeting they have with the sub-committee (scheduled for Friday, July 24, 2009). AT&T will be in the Center switching out telephone consoles throughout the month of August. School Coverage Chairman Powell asked if Jerry Brewer had anything new on school coverage. Jerry said that he has been involved in another project for this month and next for a switchover at the Jail. He & Jason are getting together with the school coverage. Sentinel Security Chairman Powell asked if anyone had any questions about the presentation by Sentinel last month. Susan informed everyone that Debora had initiated a call to several security companies. There are not a mandatory number of contacts for residents any of the three companies spoken to; this just seems to be Sentinels way of requiring customers to provide more than one by getting this Board to make it a requirement. Chairman Powell stated that this issue should be left to the alarm company as it is a business decision on the company’s part and to remove this item from the agenda. Emergency Revert Chairman Powell asked for an update on this issue and Jason said that it is a function of the radio; by pushing the button on top that is set to go back to primary dispatch or talk group of your choosing. It is set currently on whatever channel they are on. This is a matter of training for radio users so they are educated about the functions on the radios. Chairman Powell stated this item can also be removed from agenda. NEW BUSINESS Elections Chairman Powell asked if anyone had any nominations for Chairperson or Vice-Chairperson. No on responded. Chairman Powell stated that he would remain as Chairman if Andre’ would stand as Vice-Chairman. OTHER ITEMS AND REPORTS Public Safety Communications Susan stated that monthly stats for the agencies were emailed. If anyone had any questions or they had not received them, please let her know. Between 2007 and 2008 the call volume in the Center increased about 88,000. They are on the way this year to exceeding that number. They are understaffed by five full time positions. There are interviews set up for next week. There have also been six temporary positions approved with thanks to Andre’. We are hopeful that we can start these people in a call take position and increase their training on a squad. They will retain that position so that if we have a shortage again, we can have them step in as a telecommunicator. Warren updated everyone on the CAD problems they have been experiencing. They are investigating the lock ups that have been occurring and hope to pinpoint the problem. There are several contributing factors but as of yet not one particular one. They are working towards a resolution with the help of IT and OSSI. We appreciate your patience as we work this out. The only thing we ask, that people in the field hold off doing queries unless it is a dire emergency as this has been locking up the system. Mike Arkinson says that there are also upgrades being done which should help. OSSI is doing an analysis and will give their recommendations. IT Chairman Powell asked if Leslie had any updates for IT. Leslie informed everyone that they are working with the hospitals and the way they access CAD information. They had to come into the Counties network first which limited you to only accessing things that were on the Counties network. Wilmington wanted to get emails and other things on the MDT’s and they worked with the City on that and now EMS is requesting the same with items such as pre-charting. They will be reconfigured to go to the hospital network then go to CAD as a secondary. This should allow you all the agency resources and the CAD. It is not something that will affect anyone but if it interests any of the other agencies or it might be helpful, you can let IT know so they can work it out with your agency. Chairman Powell asked if anyone had anything else. Dorian wanted to let everyone know that they will host a ribbon cutting for Murrayville Station 52 August 1, 2009. Station 52 will be going live Tuesday. (Invitation attached). Chairman Powell adjourned the meeting at 11:08 a.m.