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New Hanover County
Board of Social Services
Minutes
November 8, 2006
The New Hanover County Board of Social Services met in open session on Wednesday,
November 08, 2006 at 9:00 a.m. in Multipurpose Room A of the Department of Social
Services.
ATTENDING: Frankie Roberts, Chairman; Bill Caster, Vice Chairman, F. Wayne
Morris, Ann Pitts, John Craig
ALSO ATTENDING: LaVaughn Nesmith, Secretary to the Board; Stephanie Monteath,
Assistant to the Director
The Chairman called the meeting to order at 9:00 a.m. Mr. Caster moved for approval of
the agenda. The motion to approve was seconded by Mr. Craig and passed unanimously.
Mr. Roberts led the invocation. Mr. Caster led the pledge of allegiance.
CONSENT AGENDA
Mrs. Pitts moved to approve the agenda. The motion was seconded by Mr. Morris and
passed unanimously.
INFORMATION AGENDA
Service Awards
Elise Coble was recognized for 20 years of service to New Hanover County
New Hires
Deborah Benton, Tarasha Lloyd and Deborah Gay were hired as Economic Service
Caseworkers Zone 1.
Promotions
Jessica McSwain was promoted from an Economic Service Caseworker Zone 1 to a
Social Worker Zone 1. Linda Mitchell was promoted from an Economic Service
Caseworker Zone 1 to a Lead Worker in Food Stamps.
SSDI
Mr. Nesmith explained that some information is noted as N/A in SSDI due to the early
date of the Board Meeting. Mr. Caster asked about the Work First Demonstration Grant.
Mr. Nesmith explained that with assistance from Community Partners, the grant was
written and submitted and New Hanover County was awarded the grant.
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Mr. Nesmith asked the board to peruse the letter stating that New Hanover County would
be reimbursed funds that were previously taken out of the IV-E budget.
County Budget Expenditures
James Oxendine explained that the numbers reflected on the County Budget Expenditure
report are not complete due to the early date of the Board Meeting. Mr. Morris suggested
that the monthly reports presented at the Board Meeting reflect the numbers from 2
months prior to alleviate confusion. Mr. Caster and Mrs. Pitts agreed. Reports for
following Board Meetings will reflect this change.
Mr. Nesmith asked the board for suggestions for supplanting Subsidy Day Care funds.
Mr. Caster asked for clarification of how County dollars would be reallocated. Mr.
Nesmith explained that normally all County dollars ($21,000,000.00) allocated to the
agency are not completely used due to salary lag etc. James Oxendine clarified that
normally Subsidy Day Care is completely funded by the State, and funding the program
with County money, could set a precedence wherein the State would then require the
County to make a matched percentage. Mrs. Pitts said she is not in favor of doing
business with the State. Mr. Caster agreed. Mr. Morris shared that from his experience,
supplanting State funds with County dollars would set a dangerous precedent. Mr.
Roberts feels that all decisions need to be based on the needs of children in New Hanover
County. Mr. Morris suggested that this topic should be an agenda item for December's
meeting and asked that more information be provided for the Board in the packets.
STRATEGIC ACTION AGENDA
James Oxendine presented the LBR Indicator update for Fiscal Accountability as it
relates to funding staff time. Mr. Oxendine shared that for FY 05/06 MOE and TANF
money was not completely drawn down and the agency did not meet its 100% goal.
Happily the agency was not penalized for this. For the first quarter of FY 06/07 the
agency is at 38.40% which is good. The agency has been working steadfast to spend all
the funds available in TANF and MOE for 06/07. Mr. Oxendine gave definitions for
different TANF funding codes and which programs those dollars fund (i.e. Work First,
Foster Care, CPS etc.). A pie chart was presented to show how funds are divided
amongst the various children's services programs. One hundred and fifteen staff salaries
come from the money represented in the pie chart. Mr. Oxendine reviewed the
challenges for this indicator such as restrictive funds; less staff being qualified to use the
funds, new restrictions have been added and/or changed. Mr. Oxendine reviewed various
strategies for this indicator including monitoring of funding and day sheet coding,
becoming knowledgeable of new regulations and best practice and changing the agency's
internal practices etc.
Stephanie Monteath presented the LBR Indicator update for Employee Turnover and
Vacancies. Ms. Monteath broke down statistics of DSS' employees in the areas of
gender, age, education and race. Ms. Monteath explained that the definition for
employee turnover changed to include voluntary (retirement/resignation) and involuntary
(dismissal) turnover. This method of tracking turnover was recommended by the NC
Director's Association. The turnover number is cumulative so it will likely be much
larger at the end of the year than is reflected for the first quarter. Ms. Monteath discussed
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the challenges for this indicator: Human service jobs are stressful, 38% of DSS' staff will
most likely be retiring in the next 5-10 years (95 staff members), huge caseloads due to
increased County population and staff turnover and agency acclimation of Emergent
Workers. Ms. Monteath discussed several strategies the agency is employing to assist
with turnover to include: Additional training for all staff, work with the Jordan Institute
for recruitment and retention tools, flex time and staff recognition. Ms. Monteath also
discussed the LBR Indicator of filling vacancies within 40 days or less. The agency has
this quarter, exceeded its goal. Challenges for this indicator are: Completing criminal
background checks and drug screens, growing caseloads during vacancies which cause
staff to burn out and the low un-employment rate in New Hanover County. Recruitment
and retention tools noted above have been an aid. As well, all vacancies are now posted
on the 99 county website.
NEXT MEETING OBJECTIVE
Resource Needs Identified by LBR and Subsidy Day Care
BOARD SELF EVALUATIONS
Self Evaluations will be completed at next meeting.
ADDITIONAL ITEMS
The Director of Social Service's evaluation completion was discussed. Mr. Caster will
see if the evaluation can be turned in later than December 5, 2006. Mr. Roberts asked
Mr. Nesmith to complete a self evaluation. Mr. Nesmith will turn the self evaluation in
within the next two weeks. Each Board member will complete a draft of the Performance
Evaluation and compile the information at the next Board Meeting.
As there were no items to discuss in closed session as provided in G.S. 143-318.11
pursuant to G.S. 108A-80 and/or G.C. 154A-98, the meeting was adjourned at 10:17a.m.
Respectful s
~U
LaVaughn Nesmith
Secretary to the Board
Frankie Roberts
Chairman
Date approved: