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Agenda 2011 09-06New Hanover County, North Carolina September 6, 2011 Agenda Mission New Hanover County is committed to progressive public policy, superior service, courteous contact, judicious exercise of authority, and sound fiscal management to meet the needs and concerns of our citizens today and tomorrow. Vision A vibrant prosperous, diverse coastal community, committed to building a sustainable future for generations to come. Core Values Integrity • Accountability • Professionalism • Innovation • Stewardship This page intentionally left blank. AGENDA NEW HANOVER COUNTY BOARD OF COMMISSIONERS Assembly Room, New Hanover County Historic Courthouse 24 North Third Street, Room 301 Wilmington, NC JONATHAN BARFIELD, JR., CHAIRMAN • JASON R. THOMPSON, VICE - CHAIRMAN TED DAVIS, JR., COMMISSIONER • BRIAN M. BERGER, COMMISSIONER • RICHARD G. CATLIN, COMMISSIONER BRUCE T. SHELL, COUNTY MANAGER • WANDA COPLEY, COUNTY ATTORNEY • SHEILA SCHULT, CLERK TO THE BOARD mai0m SEPTEMBER 6, 2011 6:00 P.M. MEETING CALLED TO ORDER (Chairman Jonathan Barfield, Jr.) INVOCATION (Mike Ashcraft, Pastor, Port City Community Church) PLEDGE OF ALLEGIANCE (Commissioner Ted Davis, Jr.) APPROVAL OF CONSENT AGENDA CONSENT AGENDA ITEMS OF BUSINESS 1. Approval of Minutes 2. Adoption of Constitution Week Proclamation 3. Estate of Gary Eugene Rummer Settlement 4. Approval of Revised Emergency Operations Plan 5. Approval of July 2011 Tax Collections Reports and Write -Off Request for Uncollectible 2000 and 2001 Property Taxes 6. Adoption of Budget Amendments ESTIMATED REGULAR AGENDA ITEMS OF BUSINESS TIMES 6:10 p.m. 7. Presentation of Awards by VFW Post 2573 6:15 p.m. 8. Consideration of Literacy Awareness Month and International Literacy Day Proclamation 6:20 p.m. 9. Consideration of National Alcohol and Addiction Recovery Month Proclamation 6:25 p.m. 10. Southeastern Economic Development Commission Presentation 6:35 p.m. 11. Consideration of Smith Creek Budget Amendment Request 6:45 p.m. 12. Public Hearing on the 2012 Schedule of Values 6:50 p.m. 13. Public Hearing Rezoning Request Z -911, 08/11 - Request by Michael Edwards to Rezone Approximately 0.8 8 Acres at 3200 and 3204 North Kerr Avenue from AR Airport Residential to CD (A -I) Conditional Airport Industrial 7:10 p.m. 14. Public Hearing Text Amendment (A -395, 08/11) - Request by Staff to Amend Section 97 -4 of the Zoning Ordinance to Extend the Deadline for Amortization of Non - Conforming Freestanding Signs on Carolina Beach Road 7:30 p.m. 15. Public Hearing Road Closure (SC -90, 06/11) - Request by Withers & Ravenel to Close a Portion of Hill Avenue Located Between Wild Cherry Lane and Ramblewood Drive Near the Arj can Neighborhood in Porters Neck 7:45 p.m. 16. Public Hearing Road Naming (SN- 114, 08/11) - Request by Gary O. Green to Name a Road to Kenneth E. McLaurin Drive Located Near the South Entrance and Extending Board of Commissioners Meeting 09/06/2011 Through the E.A. Laney High School Campus, 2700 Block of North College Road, East Side PUBLIC COMMENTS ON NON - AGENDA ITEMS (limit three minutes) ADDITIONAL AGENDA ITEMS OF BUSINESS 8:10 P.M. 17. Additional Items County Manager County Commissioners Clerk to the Board County Attorney CLOSED SESSION AGENDA ITEMS OF BUSINESS 8:20 p.m. 18. Closed Session Regarding Potential Litigation Pursuant to G.S. 143- 318.1 l(a)(3) 8:25 p.m. 19. ADJOURN Note: Times listed for each item are estimated, and if a preceding item takes less time, the Board will move forward until the agenda is completed. Board of Commissioners Meeting 09/06/2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 CONSENT ITEM: 1 DEPARTMENT: PRESENTER(S): Chairman Barfield CONTACT(S): Sheila L. Schult, Clerk to the Board SUBJECT: Approval of Minutes BRIEF SUMMARY: Approve minutes from the following meetings: Agenda Review Meeting held on August 11, 2011 Regular Meeting held on August 15, 2011 Work Session Meeting held on August 15, 2011 STRATEGIC PLAN ALIGNMENT: Superior Public Health, Safety and Education • Keep the public informed on important information RECOMMENDED MOTION AND REQUESTED ACTIONS: Approve minutes. COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 1 -0 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 CONSENT ITEM: 2 DEPARTMENT: PRESENTER(S): Chairman Barfield CONTACT(S): Sheila L. Schult, Clerk to the Board SUBJECT: Adoption of Constitution Week Proclamation BRIEF SUMMARY: Lynn Benson from the National Society Daughters of the American Revolution submitted the attached request to have the Board recognize September 17 -23, 2011 as Constitution Week in New Hanover County. She requested that the proclamation be mailed to her if adopted. STRATEGIC PLAN ALIGNMENT: Superior Public Health, Safety and Education • Keep the public informed on important information RECOMMENDED MOTION AND REQUESTED ACTIONS: Adopt the proclamation. ATTACHMENTS: Constitution Week 2011 Proclamation Request Letter Constitution Week Proclamation COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recommend approval. COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 2 -0 0 August 2, 2011 Jonathan Barfield, Jr., Chairman New Hanover County Board of Commissioners 230 Government Center Drive Wilmington, NC 28403 Jonathan Barfield, Chairman, r � q F` j W { K 41 FR Ui N E W H r CL' B0. OF CSI'/N'(SS10NERS On behalf of the Wilmington Ladies Tea Walk Chapter, National Society Daughters of the American Revolution, Lynn Benson, Constitution Week Chairman', would like to respectfully request that a proclamation be granted honoring September 17 through 23, 2011 as Constitution Week in New Hanover County. Please fmd enclosed a sample proclamation for your convenience. Sincerely, Lynn Benson Constitution Week Cham'man Wilmington Ladies Tea Walk Chapter National Society Daughters of the American Revolution 910 - 458 -3952 Board of Commissioners Meeting 09/06/2011 2 -1 -1 NEW HANOVER COUNTY BOARD OF COMMISSIONERS CONSTITUTION WEEK 2011 PROCLAMATION WHEREAS, September 17, 2011 marks the two hundred and twenty - fourth anniversary of the drafting of the Constitution of the United States of America by the Constitutional Convention; and WHEREAS, it is fitting and proper to officially recognize this magnificent document and the anniversary of its creation; and WHEREAS, it is fitting and proper to officially recognize the patriotic celebrations which will commemorate the occasion; and WHEREAS, Public Law 915 guarantees the issuing of a proclamation each year by the President of the United States of America designating September 17 through 23 as Constitution Week. NOW, THEREFORE, BE IT PROCLAIMED by the New Hanover County Board of Commissioners that September 17 through 23, 2011 be recognized as "Constitution Week" in New Hanover County. ADOPTED this the 6 th day of September, 2011. NEW HANOVER COUNTY Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 2 -2 -1 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 CONSENT ITEM: 3 DEPARTMENT: PRESENTER(S): Wanda Copley, County Attorney CONTACT(S): Wanda Copley, County Attorney SUBJECT: Estate of Gary Eugene Rummer Settlement BRIEF SUMMARY: The litigation titled Hilarie G. Scarbro, Administratrix of the Estate of Gary Eugene Rummer v. New Hanover County lawsuit was resolved by a payment of $325,000 by the County's insurer. The insurer had exclusive authority over the disposition of this lawsuit and determined to resolve this matter. The only sum paid by New Hanover County was the $10,000 insurance deductible. A copy of the settlement agreement has been provided to the Clerk to the Board of Commissioners and is available for public review. STRATEGIC PLAN ALIGNMENT: RECOMMENDED MOTION AND REQUESTED ACTIONS: No action required. COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) No action required. The information must be published for public record and included in the Board's official minutes. COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 3 -0 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 CONSENT ITEM: 4 DEPARTMENT: PRESENTER(S): Warren Lee, Director, Emergency Management & 911 Communications CONTACT(S): Warren Lee, Director, Emergency Management & 911 Communications SUBJECT: Approval of Revised Emergency Operations Plan BRIEF SUMMARY: New Hanover County Emergency Management, along with partnering agencies, have reviewed and made revisions to the New Hanover County Emergency Operations Plan. STRATEGIC PLAN ALIGNMENT: Effective County Management • Increase efficiency and quality of key business processes RECOMMENDED MOTION AND REQUESTED ACTIONS: Approve revised emergency operations plan. ATTACHMENTS: Emergency Operations Plan COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recommend approval. COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 4 -0 This page intentionally left blank. 09/06 /2011 4 -1 -1 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN TABLE OF CONTENTS FOREWORD.................................................................................................................. ..............................1 LETTER OF PROMULGATION .................................................................................. ............................... 2 LETTER OF AGREEMENT ......................................................................................... ............................... 3 SIGNATORIES TO THE PLAN ................................................................................... ............................... 4 PLANOVERVIEW ....................................................................................................... ............................... 6 RECORDOF CHANGES ............................................................................................. ............................... 7 BASICPLAN ................................................................................................................ ............................... 8 I . PURPOSE ........................................................................................................... ............................... 8 II. SITUATION AND ASSUMPTIONS ................................................................. ............................... 8 III. CONCEPT OF OPERATIONS ........................................................................... .............................11 IV. CONTINUITY OF GOVERNMENT ................................................................. .............................15 V. PLAN DEVELOPMENT AND MAINTENANCE ............................................ .............................15 VI. AUTHORITIES AND REFERENCES ............................................................... .............................15 VII. DIRECTION AND CONTROL .......................................................................... .............................16 VIII. ASSIGNMENT OF RESPONSIBILITIES ......................................................... .............................18 EMERGENCY SUPPORT FUNCTIONS ................................................................... ............................... 30 ESF 1 TRANSPORTATION ............................................................................. ............................... 31 ESF 2 COMMUNICATIONS ............................................................................ ............................... 36 ESF # 3 PUBLIC WORKS AND ENGINEERING ................................................ .............................39 ESF 4 FIREFIGHTING ..................................................................................... ............................... 45 ESF # 5 EMERGENCY MANAGEMENT .......................................................... ............................... 50 ESF # 6 MASS CARE, EMERGENCY ASSISTANCE, HOUSING AND HUMAN SERVICES .... 54 ESF # 6A DONATED GOODS /VOLUNTEER COORDINATION ....................... ............................... 61 ESF # 7 LOGISTICS MANAGEMENT AND RESOURCE SUPPORT ............. ............................... 68 ESF # 8 PUBLIC HEALTH AND MEDICAL SERVICES ................................. ............................... 72 ESF 9 SEARCH AND RESCUE ....................................................................... ............................... 81 ESF # 10 OIL AND HAZARDOUS MATERIALS RESPONSE .......................... ............................... 85 ESF # 11 AGRICULTURE AND NATURAL RESOURCES ............................... ............................... 90 ESF 12 ENERGY ................................................................................................. ............................... 92 ESF # 13 PUBLIC SAFETY AND SECURITY ..................................................... ............................... 94 ESF # 14 LONG TERM COMMUNITY RECOVERY ........... ............................... ............................101 ESF # 15 EXTERNAL AFFAIRS ............................................. ............................... ............................109 APPENDICES............................................................................... ............................... ............................111 APPENDIX A- EMERGENCY MANAGEMENT ORDINANCE ...................... ............................112 APPENDIX B- STATE OF EMERGENCY- SAMPLE RESOLUTION ............. ............................113 APPENDIX C- NC GENERAL STATUES FOR EMERGENCY MANAGEMENT ......................114 APPENDIX D- MUTUAL AID AGREEMENTS ................. ............................... ............................115 APPENDIX E- LIST OF SUPPORTING PLANS ................. ............................... ............................116 New Hanover County Emergency Operations Plan Board of Commissioners Meeting 09/06/2011 4 -1 -2 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN FOREWORD The New Hanover County Emergency Operations Plan (EOP) was developed by the Department of Emergency Management to ensure a coordinated and effective response to any significant hazard that might threaten the county. Each year the EOP should be reviewed and updated in order to incorporate the most recent technological advances and the timeliest information available to the emergency management community, as well as new partnerships that have developed during the year. Through the use of a functional format, reflective of the National Response Framework, the plan builds upon the National Incident Management System (NIMS) which provides a consistent template for managing incidents. NIMS fosters a prompt, efficient, and coordinated response by all of the diverse elements of the emergency response community. NIMS requires a system -wide integration of skills, people, and resources, and recognizes that plans developed for one type of emergency are extremely useful for other emergency situations. From a budgetary perspective, using NIMS ensures the best possible use of limited funds and resources from many sources. The Basic Plan serves as the conceptual and policy framework for any response effort. Appendix A details each of the 15 Emergency Support Functions (ESFs), identifying the primary and support agencies, and assigns the responsibilities for each agency in an emergency situation. Defining the roles of each response agency prior to an event serves to reduce confusion and conflict during emergencies, and significantly decreases the vulnerability of people and property to hazardous threats. This plan does not attempt to define how each agency or supporting agency should perform its tasks. The manner in which tasks are to be performed are contained in each agency's standard operating procedures /guidelines /checklists. Companion documents referenced throughout this EOP should be consulted when implementing portions of the plan. This document contains some of the referenced materials including emergency management authorizing ordinances, mutual aid agreements, memorandums of understanding, and sample resolutions that can be used for implementing the plan. Other documents are located at the Emergency Operations Center (EOC). This plan meets the requirements of planning guidance promulgated by the Federal Emergency Management Agency (FEMA), CPG 101, and the legal responsibilities identified in North Carolina General Statutes, Chapter 166 -A. It provides all the necessary elements to ensure that local government can fulfill its legal responsibilities for emergency preparedness. The New Hanover County Emergency Operations Plan dated 2005, and all subsequent changes to that document, are hereby rescinded. Board of Commissioners Meeting 09/06/2011 4 -1 -3 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN LETTER OF PROMULGATION ri Ole 01 `4 10 M&M TO: COUNTY GOVERNMENT MUNICIPAL GOVERNMENT RESIDENTS OF NEW HANOVER COUNTY ■ By virtue of the powers and authority vested in me as the Chairman, County Board of Commissioners, I hereby promulgate and issue the revised New Hanover County Emergency Operations Plan, dated August 2011, as a regulation and guidance to provide for the protection of the residents of New Hanover County. The revised New Hanover County Emergency Operations Plan, hereafter, will be referred to as "The Plan." The Plan outlines the coordinated actions to be taken by County and Municipal officials and volunteer organizations to protect lives and property in natural or manmade disasters. It identifies manpower and other resources available to prevent, minimize, and recover from injury, loss of life, and destruction of property, which tragically characterize disasters. The Board of County Commissioners adopted NIMS in November 2005 and endorses the use of the Incident Command System (ICS) at all levels of response, as promulgated in The Plan. This plan is an effective tool for emergency response and recovery planning and will be implemented when directed by the Chairman of the County Board of Commissioners. The Emergency Management Director is responsible for the maintenance and update of the plan, as required by ordinance, in coordination and agreement with appropriate participating agencies and units of government. Adoption of The Plan rescinds the New Hanover County Emergency Operations Plan dated 2005, and all subsequent changes to that document. Sincerely, Jonathan Barfield, Chairman County Board of Commissioners New Hanover County Emergency Operations Plan 2 Board of Commissioners Meeting 09/06/2011 4 -1 -4 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN LETTER OF AGREEMENT The New Hanover County Emergency Operations Plan (EOP or "The Plan ") is a multi - discipline, all - hazards plan that establishes a comprehensive framework for the management of major emergencies and disasters with the county. The plan is implemented when it becomes necessary to mobilize the resources of the identified departments and agencies to save lives and protect property and infrastructure. Organizations with assigned responsibilities should be familiar with the entire plan; however, added emphasis must be given by those organizations to the sections for which they have primary or support responsibility. Governmental agencies and departments are responsible for establishing their own standard operating procedures and guidelines in order to conduct the operational tasks assigned to them in this plan. Departments and agencies submit copies of their procedures to the Department of Emergency Management. By signing this letter of agreement, the county departments and agencies agree to conduct operations in accordance with NIMS and maintain supporting plans, procedures, and emergency support function documents and checklists to accomplish assigned responsibilities. New Hanover County Emergency Operations Plan 3 Board of Commissioners Meeting 09/06/2011 4 -1 -5 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN SIGNATORIES TO THE PLAN The following agree to support the overall concept of operations of the New Hanover County Emergency Operations Plan and to carry out the functional responsibilities as assigned in the Plan. Chairman, County Board of Commissioners Jonathan Barfield County Manager, New Hanover County Bruce Shell Mayor, City of Wilmington Bill Saffo City Manager, City of Wilmington Sterling Cheatham Mayor, Town of Carolina Beach Joel Macon Mayor, Town of Kure Beach Dean Lambeth Mayor, Town of Wrightsville Beach David Cignotti Superintendent, NHC Schools Tim Markley Director, NHC Emergency Management and 911 Communications Warren Lee New Hanover County Emergency Operations Plan 4 Board of Commissioners Meeting 09/06/2011 4 -1 -6 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN SIGNATORIES TO THE PLAN (CONTINUED) Sheriff, New Hanover County Ed McMahon Director, American Red Cross, Cape Fear Chapter Vicki Labelle NC Division of Emergency Management- Eastern Branch Dianne Curtis Chief Executive Officer, New Hanover Regional Medical Center Jack B arto United States Coast Guard- Sector North Carolina Captain Anthony Popiel New Hanover County Emergency Operations Plan Board of Commissioners Meeting 09/06/2011 4 -1 -7 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN PLAN OVERVIEW What is the Emergency Operations Plan (EOP)? The EOP is a signed agreement among the jurisdictions and partner agencies in New Hanover County. The State of North Carolina and the federal government are support agencies. The EOP provides the mechanism for coordinating the delivery of assistance and resources to the residents, visitors, and businesses of New Hanover County during a major disaster or emergency. When is the EOP Implemented? It is intended that this Emergency Operations Plan (EOP) be implemented in anticipation of, or in response to, a significant event likely to result in a need for countywide, state or federal resources and assistance. The disaster or emergency may be caused by a natural catastrophe (such as a hurricane or tornado); fire, flood or explosion, regardless of cause; bio- terrorism event; or any other occasion or instance for which the Chairman of the County Board of Commissioners determines that assistance is needed to supplement county efforts and capabilities. Who Should Use the Plan? This plan should be used by elected and appointed officials of county and municipal governments, chief executives and policy officials of non - profit organizations, emergency response personnel, and other governmental departments and agencies to identify, organize and manage resources, and to coordinate emergency response and disaster relief assistance. How is the EOP organized? The EOP is modeled after the National Response Framework (NRF). The Basic Plan presents the policies and concept of operations that guide how the New Hanover County government plans to coordinate its disaster response effort. It also includes planning assumptions, response and recovery actions, and assigned responsibilities. Organizations with assigned responsibilities should be familiar with the entire plan; however, added emphasis must be given by those organizations to the sections for which they have primary or support responsibility. Governmental agencies and departments are responsible for establishing their own standard operating procedures and guidelines in order to conduct the operational tasks assigned to them in this plan. Departments and agencies submit copies of their procedures to the Department of Emergency Management. Supporting Documents Emergency Support Functions (ESFs) Annex List of Supporting Plans (published separately) New Hanover County Emergency Operations Plan 6 Board of Commissioners Meeting 09/06/2011 4 -1 -8 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN RECORD OF CHANGES PURPOSE OF DATE OF PAGE(S) CHANGE MADE CHANGE CHANGE CHANGED BY Plan Update August 2011 Complete Update NHC EM of Plan New Hanover County Emergency Operations Plan 7 Board of Commissioners Meeting 09/06/2011 4 -1 -9 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN BASIC PLAN I. PURPOSE This plan predetermines actions to be taken by government agencies and designated private organizations (in addition to their day -to -day responsibilities) within New Hanover County. Activation of this plan will reduce the vulnerability of people and property to disaster, and establish a means to respond effectively to actual disasters or threats of disaster. This plan provides for a coordinated effort to minimize the impact of natural or man -made disasters on residents and visitors. Included are processes for evacuation, sheltering, and re- entry. II. SITUATION AND ASSUMPTIONS A. Situation New Hanover County is located in the southeastern section of the state of North Carolina. It is bound on the east side by the Atlantic Ocean and on the south by Brunswick County. Pender County borders it to the north, and the western border is the Cape Fear River, and Pender and Brunswick counties. The New Hanover County 2010 census population was 202, 667. This number increases during the summer tourist season. • There are four incorporated municipalities within the County. These municipalities are organized as indicated: Municipality Carolina Beach Kure Beach Wilmington Wrightsville Beach Form of Government Mayor /Manager /Council Mayor /Council Mayor /Manager /Council Mayor /Manager /Council • The N.C. Department of Correction operates a minimum/medium security prison on Division Drive in the northwest quadrant of the county that houses 200 -300 inmates. • The maj or traffic arteries in the County are: U. S. 421, U. S. 74/76, Interstate 40, Interstate 140, U. S. Highway 17, U.S. Highway 117, NC Highway 132 and NC Highway 133. • Two railroads operate within the County: they are the CSX System and the NC Ports Railway. • Several bridges throughout the County are crucial for timely evacuations to occur. These bridges are identified in GIS data which is accessible in the New Hanover County Department of Emergency Management Office. NC DOT and local law enforcement agencies maintain the major highway detour atlas, which is used if emergency detours are needed. • The National Flood Insurance Program (NFIP) Administrator for New Hanover County is the New Hanover County Planning and Inspections Department, Zoning Division. Maps indicating low lying flood areas are also located in the Zoning Division, and are available on the internet and in county libraries. • New Hanover County is exposed to many hazards, all of which have the potential to disrupt the community, cause damage, and create casualties. Potential hazards are: • Hurricanes • Tornadoes • Floods New Hanover County Emergency Operations Plan 8 Board of Commissioners Meeting 09/06/2011 4 -1 -10 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Tsunamis • Hazardous Materials (stationary & conveyed on transportation systems) • Droughts • Fires /Forest Fires (including those which may impact urban areas) • Severe Bridge Damage /Failures • Civil Disorders • National Security Emergencies • Power Failures • Incidents at Brunswick Nuclear Power Plant • Earthquakes • Pipeline Accidents • Aircraft Accidents • School Emergencies • Acts of Terrorism • There is one major airport located in New Hanover County. The runways are in excess of 7,000 feet in length. There is a large general aviation population that uses the airport. • New Hanover County receives weather warnings from the National Weather Service Office in Wilmington. • Some other characteristics of the County include: • State, County and Municipal parks • State Port which handles overseas cargoes • State Aquarium (Fort Fisher) • State Historical site (Fort Fisher) • Federal Courthouse • Coast Guard docks /vessels • Major retail shopping centers • University of North Carolina at Wilmington campus • Battleship USS NC Memorial • Cape Fear Community College Campuses • Progress Energy Sutton Steam Plant • Many chemical and manufacturing plants • Many fuel oil storage facilities along the river close to urban areas • Global Nuclear Fuels and Aircraft Facility • Cape Fear and Northeast Cape Fear Rivers • Large number of recreational boaters • Major tourist destination • Popular beach destination • NHRMC, Regional Level II Trauma Center and Cape Fear Campus • Proximity to Sunny Point Military Arsenal • Proximity to Brunswick Nuclear Power Plant • Proximity to Camp LeJeune Marine Base • Cape Fear Public Utility (CFPUA) provides water to the majority of the county. • Many locations within the County have permits to operate sewage treatment plants. The County Health Department maintains information on these locations and operators. • New Hanover County government has mutual aid (or similar) agreements with participating jurisdictions /organizations. Written agreements are necessary for FEMA or State reimbursement. • The entire County relies upon Progress Energy for electric service and AT &T for local telephone service. New Hanover County Emergency Operations Plan 9 Board of Commissioners Meeting 09/06/2011 4 -1 -11 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Many facilities within the County become vital to emergency response and recovery efforts. Different categories of these "critical" facilities, such as medical facilities, electrical substations, and sewer lift stations, have been identified and are recorded by address and geographic latitude and longitude. • New Hanover County departments and agencies, and municipal departments and agencies, will use their own resources and equipment during emergencies, and will have operational control over the management of those resources when required to respond to a disaster. • Resource management, including mission assignment, deployment, and demobilization will be coordinated from the County Emergency Operations Center (EOC) during emergency /disaster situations. • Several New Hanover County departments and agencies maintain separate emergency response plans that are used during disasters /emergencies. • A portion of the County lies within the ten mile emergency planning zone (EPZ) of the Brunswick Nuclear Power Plant. Response Guidelines are outlined in the New Hanover County /Brunswick Nuclear Power Plant Plan & Standard Operating Guidelines. • The New Hanover County Local Emergency Planning Committee (LEPC) maintains a database of companies located in the County that manufacture or store hazardous materials on -site. B. Assumptions • One or more of the events listed below could impact New Hanover County: • Severe weather event • Loss of electrical power • Loss of water distribution, waste water, and water treatment capabilities • Road networks become impassable • Need for mass care and /or feeding operations (short & long -term) • Damage or destruction of telephone and communications networks • Dramatic increase in media attention necessitating public information/rumor control • Need for federal /state /other states' Emergency Management Assistance Compact (EMAC) assistance • Controlled access and Re -entry for public into damaged areas • Need for damage assessment • Auxiliary power for essential facilities • Management of donated goods & spontaneous volunteers • Contamination of public and private wells • Depletion of staff • Damage or destruction of vital facilities • Reconstruction management program • Isolated citizens • Severe economic impact • Environmental impact on wildlife and the natural environment • Need for debris clearance, removal, and disposal • Need for temporary debris burn sites, chipping and mulching sites • Damage or destruction of vital records and historical properties • Presidential, declared emergency or disaster • County and local government resources depleted • Increased demand for temporary housing units • Need to relax zoning regulations to allow for temporary mobile home sites • Identification of areas for tent cities • School or workplace violence • Medical /emergency facilities at capacity New Hanover County Emergency Operations Plan 10 Board of Commissioners Meeting 09/06/2011 4 -1 -12 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Absence of alternative 911 center • Need to identify areas for resource staging (pre- event) and resource management (post- event) • Potential for release of hazardous materials • Looting • Mass Casualties • Sheltering for special needs populations • Loss of businesses, jobs and damage to the local economy • The occurrence of more than one of the above listed emergency /disaster events could result in a catastrophic disaster situation that could overwhelm local and state resources. • It is necessary for the County and the municipalities to plan for and to carry out disaster response and short - term recovery operations utilizing local resources; however, it is likely that outside assistance would be available in most major disaster situations affecting the County. • Due to the threat of disruption of local government functions, all levels of government must develop standard operating procedures or guidelines (encompassing staffing, lines of succession, and mode of operations) to ensure continuity of government. • Officials of the County are aware of the possible occurrence of an emergency or major disaster and their responsibilities in the execution of this plan, and will respond as needed. • A particularly intense hurricane or terrorist event could have a devastating impact upon many primary residences in the County. This might necessitate the local governments agreeing to temporary emergency measures to facilitate shelter needs such as the establishment of areas for tent cities, temporary mobile housing areas, relaxation of zoning regulations, waiver of inspection fees, etc. • Continuity of government will be maintained through the development of guidelines, checklists, mutual aid agreements, and capabilities to track financial costs of response and recovery operations. III. CONCEPT OF OPERATIONS • State of North Carolina General Statute 166 A -2 requires County /City governments to organize and plan for the protection of life and property from the impact of hazardous events within its borders. • By order of the Chairman, New Hanover County Board of Commissioners, New Hanover County uses the National Incident Management System (NIMS). • In significant emergencies or disasters, the Director of Emergency Management and the County Manager, or his /her designees will carry out the direction and control of emergency activities under the authority of the County Commissioners. • The County Emergency Operations Center (EOC) will be staffed and operated as the situation dictates. When activated, operations are supported by representatives from municipal government, state government (if provided), private sector, and volunteer organizations, who provide information, data, resources, and recommendations regarding actions needed to cope with problem situations. • The Chief Elected Official (Chairman of the Board of County Commissioners) or the designee of the jurisdiction (as defined in NCGS 14- 288.1) may declare a State of Emergency to exist within the County, or any part thereof, and begin implementing emergency procedures (as defined in County Ordinance Section 17 -7 Lb). • The individual authorized to issue a State of Emergency shall declare its termination. New Hanover County Emergency Operations Plan 11 Board of Commissioners Meeting 09/06/2011 4 -1 -13 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Information on specific critical facilities and resources is maintained in the New Hanover County Emergency Management Department, and accessible from the County EOC. • The Emergency Management Director or his /her designee will coordinate and control resources of the County. Mayors of the municipalities or their designee will control their own resources in coordination with the County EOC. • The Public Information Officer (PIO) and /or the Emergency Public Information Center (EPIC) will disseminate emergency public information through any and all available media outlets. • Prior planning and training of personnel is a prerequisite to effective emergency operations, and must be considered an integral part of disaster preparations. Relevant training will be directed by the County Manager. • Coordination with surrounding jurisdictions is essential when events occur that impact beyond jurisdictional borders. • All legal documents of either a public or private nature recorded by designated officials must be protected and preserved in accordance with existing law, statutes, and ordinances. • Departments, agencies and organizations assigned either primary or supporting responsibilities in this document must develop implementation documents in order to support this plan. These departments are required to be NIMS compliant and staff shall complete all appropriate ICS training. • When local government resources are depleted during emergency operations, request for assistance will be made to other jurisdictions, higher levels of government, and /or other agencies in accordance with existing or emergency negotiated mutual aid agreements. Requests for state or federal resources must be made through the New Hanover County Emergency Management Director or his designee. The Director will forward the requests to the NC Division of Emergency Management Eastern Branch Office, which coordinates such requests with the State EOC office in Raleigh. • When a disaster affects a relatively small portion of the County (i.e., one of the municipalities), the Emergency Management Department will respond to the municipal EOC, or command post, to provide assistance and request state and local resources for the affected area. At no time will the County Emergency Management Department assume direction and control of municipal resources, unless requested by the municipal officials and approved by the County Commissioners. • All parties must understand the process for requesting and obtaining federal resources. • The National Response Framework (NRF) establishes the basis for fulfilling the federal government's role in providing response and recovery assistance to a state and its affected local governments impacted by a significant disaster of any kind, resulting in a required federal response. • Under this plan, departments and agencies having various authorities and resources have been assigned primary and support agency responsibilities for various emergency support functions (ESFs). • The County emergency support functions (ESFs) will work in conjunction with the State Agency ESFs to provide the needed resources. The 15 County ESFs and their responsibilities are listed in the table below. New Hanover County Emergency Operations Plan 12 Board of Commissioners Meeting 09/06/2011 4 -1 -14 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN EMERGENCY SUPPORT FUNCTIONS SUMMARY ESF RESPONSIBILITY To coordinate the use of all transportation resources to ESF -1 Transportation meet the needs of the citizens as well as the other support functions to accomplish response, recovery and assistance missions. This section describes the county's communication /notification/warning systems, policies, and procedures to be used by county government ESF -2 Communications agencies to disseminate warning and to support response efforts following an actual or potential disaster occurrence. This ESF also coordinates restoration and repair of telecommunications infrastructure. The purpose of this section is to coordinate public works services during an emergency or disaster. The public works services may include solid waste disposal, water ESF -3 Public Works and Engineering distribution, sewer system, and debris removal. Coordination of services includes technical advice, technical evaluations, engineering services, construction management, inspections, emergency contracting and repairs. This section ensures the proper coordination of fire ESF -4 Firefighting resources to provide safety of life and property within the County during emergency situations. This section supports the activation and coordination of ESF -5 Emergency Management the Emergency Operations Center (EOC) and coordination of incident management and response efforts in accordance with NIMS. This section describes the coordination of activities involved with the provision of temporary shelter, mass care and feeding, disaster welfare information, and in ESF -6 Mass Care, Emergency Assistance, some instances providing services to disaster workers. Housing and Human Services This section also includes the management, collection, distribution and delivery of goods, cash and voluntary services donated to support disaster relief efforts and to assist in providing unmet needs of disaster victims inside the County. This section explains the provision of a system for identifying and locating resources within the county and ESF -7 Logistics Management and Resource Support a method of activating those resources during an emergency. Also included is a method of tracking the expenses incurred to locate, transport and consume these resources. This section covers information (1) To provide for general protection of the public's health. (2) To provide general coordination of emergency medical services, ESF -8 Public Health and Medical Services mass medical activities and mental health services to ensure the safety of life and property. And, provide care, identification, and disposition of victims of a mass casualty. This section provides a method for coordinating the ESF -9 Search and Rescue activities of the agencies responding to an emergency involving a search for a lost person, missing aircraft, New Hanover County Emergency Operations Plan 13 Board of Commissioners Meeting 09/06/2011 4 -1 -15 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Under the provisions of the Robert T. Stafford Disaster Relief and Emergency Assistance Act, a Federal Coordinating Officer (FCO) will be appointed as the President's representative to coordinate overall delivery of federal assistance. Federal departments and agencies have been assigned missions to provide assistance directly to the State, under the overall direction of the FCO. If a disaster has impacted other parts of North Carolina or other states in the Southeast, New Hanover County Emergency Management shall be the lead coordinating agency to assemble county assets, when requested. • Local governments will use their normal channels for requesting assistance and /or resources. • The National Weather Service office will detect and track potentially dangerous storm systems. The Weather Service begins issuing advisories containing strategic information on any storm system that might affect New Hanover County and continues to issue updated advisories, watches, and warnings as long as any threat exists. Such advisories are broadcast over the NWS/NOAA Weather Radio System, and also local government frequencies, radio, and television stations, as they become aware of potential problems. New Hanover County Emergency Operations Plan 14 Board of Commissioners Meeting 09/06/2011 4 -1 -16 missing watercraft or suspected drowning. This section outlines the coordinated operations necessary for a successful search. This section provides additional information for a response to a hazardous material emergency and assists the Local Emergency Planning Committee (LEPC) in meeting its requirements under the Emergency Planning and Community Right to Know Act — SARA Title III ESF -10 Oil and Hazardous Material Response (SARA) of 1986. Additionally, this section provides for a coordinated response to discharges and releases of hazardous materials by placing human, financial and material resources into action in the impacted area. This section includes environmental short and long term cleanup. This section covers nutrition assistance, animal and plant disease pest response, and food safety and security. It ESF -11 Agriculture and Natural Resources also covers directions for handling issues related to animals before, during and after an actual or potential disaster situation. ESF -12 Energy This section provides for energy industry utilities coordination for repair and restoration. This section provides for the coordination of law ESF -13 Public Safety and Security enforcement activities, security of resources and vital facilities and traffic control during emergency and disaster situations. This section describes the damage assessment and ESF -14 Long Term Community Recovery recovery process and outlines the criteria for individual assistance and public assistance programs. This section provides emergency public information and protective action guidance. It describes the process for staffing, operating and maintaining the Emergency ESF -15 External Affairs Public Information Center (EPIC) to disseminate understandable emergency information and instructions to the public during emergency /disaster situations and respond to inquiries from the media for official information. Under the provisions of the Robert T. Stafford Disaster Relief and Emergency Assistance Act, a Federal Coordinating Officer (FCO) will be appointed as the President's representative to coordinate overall delivery of federal assistance. Federal departments and agencies have been assigned missions to provide assistance directly to the State, under the overall direction of the FCO. If a disaster has impacted other parts of North Carolina or other states in the Southeast, New Hanover County Emergency Management shall be the lead coordinating agency to assemble county assets, when requested. • Local governments will use their normal channels for requesting assistance and /or resources. • The National Weather Service office will detect and track potentially dangerous storm systems. The Weather Service begins issuing advisories containing strategic information on any storm system that might affect New Hanover County and continues to issue updated advisories, watches, and warnings as long as any threat exists. Such advisories are broadcast over the NWS/NOAA Weather Radio System, and also local government frequencies, radio, and television stations, as they become aware of potential problems. New Hanover County Emergency Operations Plan 14 Board of Commissioners Meeting 09/06/2011 4 -1 -16 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • The New Hanover County Emergency Management Department will coordinate with the National Weather Service to maintain up -to -date information concerning potential storms and watches. Appropriately, such information will be provided to the citizens of the affected areas within the County. • The Amateur Radio Emergency Services (ARES and SKYWARN), by agreement with the NWS, will report any weather conditions with the potential to cause severe damage in New Hanover County. • The New Hanover County Planning and Inspections Department has identified areas that are prone to flooding. When Emergency Management is notified of potential problems in any of these areas, the department, via media and any other available means, will give notice to monitor and prepare to evacuate if needed. • During hurricane threat or evacuation, all agencies that are assigned primary and supporting responsibilities will maintain on -going communications and coordinate media releases with the Public Information Officer. Municipal governments will dispatch a representative to the EOC to coordinate news releases, media advisories and instructions to citizens. IV. CONTINUITY OF GOVERNMENT • All levels of local government must develop and maintain procedures to ensure continuity of government in case of any emergency and /or disaster that could result in disruption of government functions. • The line of succession of the county Board of Commissioners proceeds from the Chairman to the Vice - Chairman in accordance with policy. • To ensure continued operational readiness, and compliance with existing laws and ordinances, each department is responsible for the preservation of essential records, documents, and staff recall lists. • Critical Facilities- Continued operation of the following facilities and systems is essential to support an immediate response following a disaster or emergency, and for long term recovery operations: • Electrical distribution systems • Water distribution systems • Health and medical facilities • Transportation resources and facilities • Communications networks • Public buildings and schools • Emergency services facilities • Landfill and debris sites • Public /private supply centers • Sewer systems V. PLAN DEVELOPMENT AND MAINTENANCE • Local government agencies are responsible for developing standard operating procedures, checklists, and guidelines to support their assignments, as identified in this plan. Each agency should provide a copy of said procedures and /or guidelines to the New Hanover County Emergency Management Department for placement in the reference library. • The Emergency Operations Plan will be reviewed annually and updated as needed. VI. AUTHORITIES AND REFERENCES Selected references that form the legal basis for actions outlined in this plan are on file in the New Hanover County Emergency Management Department. These references include the following: New Hanover County Emergency Operations Plan 15 Board of Commissioners Meeting 09/06/2011 4 -1 -17 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Federal • Robert T. Stafford Disaster Relief and Emergency Assistance Act, Public Law 93 -288, as amended by Public Law 100 -77. • Emergency Planning and Community Right to Know Act (SARA Title 111). • OSHA 1910.120. • Civil Defense Act of 1950, as amended. • Oil Pollution Act of 1990 (OPA 90). • Comprehensive Environmental Compensation and Recovery Act (CERCLA). • State • NCGS 166 -A Emergency Management Act. • NC Oil Pollution and Hazardous Substances Control Act of 1978. • NC Governor's Executive Order 73. • Local • New Hanover County Emergency Management Ordinance. • Sample Proclamation for State of Emergency. • Sample Termination of State of Emergency. • Local Emergency Planning Committee (LEPC) By -laws. • Mutual Aid Agreements with Partner Agencies. VII. DIRECTION AND CONTROL This section outlines the direction and control procedures for emergency operations, and identifies personnel and resources that are utilized in the coordinated response activities. • The overall direction and control of County emergency activities is vested with the Chairman of the County Commissioners. The Emergency Management Director carries out the function of disaster coordination at the direction of the County Commissioners. The Incident Commander will establish on -site management. Emergency Management may support the Incident Commander. The supporting agencies and their respective responsibilities are identified in the Emergency Support Functions (ESFs) of this plan. • Hazards existing within or near the County have the potential to cause disasters of great magnitude; therefore, in order to conduct effective emergency operations, the direction and control function will operate from the County EOC. • Municipalities within the County may exercise independent direction and control of their own emergency resources. Additional resources may be requested and sent to the municipality. Requests for state and or federal assistance will be directed to the County EOC. If the EOC is not operational, the requests will be forwarded to the Emergency Management Director or his /her designee. • The County EOC may be activated if one or more of the following situations occur: o Imminent threat to public safety /health. • Extensive multi - agency /jurisdictional response and coordination are required to resolve or recover from the emergency. • Local resources are inadequate /depleted and significant mutual aid, state, and or federal resources are needed to resolve the emergency. • The disaster affects multiple political jurisdictions within the County, which are relying on the same emergency resources to resolve the situation. New Hanover County Emergency Operations Plan 16 Board of Commissioners Meeting 09/06/2011 4 -1 -18 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN o Local emergency ordinances are implemented to control an emergency situation. Other situations as deemed appropriate by the County Commissioners, County Manager, or Emergency Management Director. • The County EOC serves as the central direction and control point for countywide emergency response activities. Should this location become inoperable, an alternate EOC can be positioned in the NHC Jail Annex E, the City of Wilmington Police Department Auditorium, or City of Wilmington Fire Headquarters. • Most municipalities would dispatch representatives to the County EOC upon request. Communications between the County EOC and municipalities will be via phone, cellular phone, email, fax, radio and /or WebEOC. Municipalities act in unity with the County on such issues as proclamations, security, evacuation, reentry, recovery, public information, instructions on protection of life and property, and resource management. • Most of the routine emergencies within the county are directed by a single agency with direction and control being exercised by the senior on -scene officer, in accordance with NIMS. When two or more agencies respond, the response is done in accordance with local ordinances, policies, procedures, and agreements. • Response agencies within the county will use the Incident Command System during incidents. • Municipalities within the county will exercise independent direction and control of their own resources; County EOC coordination will be required when local resources are augmented by outside resources secured through mutual aid agreements, or state and federal sources. • Prior to activation of the EOC, documented requests for state or federal assistance will be directed to the County Emergency Management Director or designee. • Officials may elect to activate the EOC under one or all of the following conditions: Local resources are inadequate or depleted, and resources from outside the County must be used in the response. • The disaster affects a large area of the county, requiring prioritization of scarce resources. • The health and safety of the county is threatened to the extent that it will be necessary for multiple departments and agencies to respond to the event in a coordinated manner. • Whenever the EOC is activated, or activation becomes imminent, the Emergency Management Director will notify the NC Division of Emergency Management. • Existing Standard Operating Procedures (SOP) or Standard Operating Guidelines (SOG) will be utilized within the EOC to manage operations and dispatch resources. • Personnel that are assigned or will be responding to the EOC will be assigned duties in one of the following groups: o New Hanover County Control Group: Chairman of the Board of Commissioners, County Manager and Emergency Management Director, and others as requested by the County Commissioners. o Municipal Control Group: If established, may consist of the Mayor or designee, selected Board Members, Town Clerk and the Emergency Management Director or designee functioning as an advisor. Each municipality may establish the structure it deems appropriate. New Hanover County Emergency Operations Plan 17 Board of Commissioners Meeting 09/06/2011 4 -1 -19 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN o Support Groups: If established, may consist of representatives of pre- determined governmental agencies, quasi - governmental agencies and volunteer groups. These groups are tasked with the responsibility of implementing control group decisions. Emergency Support Function (ESF) Groups: Emergency Support Functions (ESFs) represent functional groupings of the type of assistance that a jurisdiction is likely to need to respond to a disaster or major emergency. A single agency is designated as the lead agency with responsibility for the ESF operations, and other agencies are designated as supporting. An agency that is designated as the lead agency either has statutory responsibility for that function, or has developed the necessary expertise to lead that function. In some instances, the mission of the agency is very similar to the mission of the ESF; therefore the skills needed to respond to a disaster can be immediately demonstrated by existing staff. In other instances the "lead agency" has the necessary contacts to coordinate the activities of the support function. Coordination during a disaster is more important than control. When the County EOC is activated or activation is indicated, the lead agency for each ESF will dispatch a representative to the EOC to coordinate the activities assigned to that ESF. VIII. ASSIGNMENT OF RESPONSIBILITIES This section tasks departments of New Hanover County, municipalities, quasi - government agencies, and volunteer agencies, with specific emergency functions that are in addition to their day -to -day responsibilities. Each agency listed is responsible for the development and maintenance of internal standard operating procedures, guidelines, checklists, and /or memorandums of understanding in order to accomplish these responsibilities. • Chairperson, County Board of Commissioners • Carry out provisions of N.C. General Statutes and local ordinances relating to emergencies. • Declare a State of Emergency for New Hanover County and assume direction and control of emergency operations in cooperation with other members of the control group, to include: • Execution of the New Hanover County Emergency Operations Plan. • Order an evacuation to include all or parts of the county. • Restrict the sale of alcohol and or firearms. • Order a curfew. • Restrict entry into New Hanover County. • Enforce ordinances in effect. • Ensure adequate planning for Hazardous Materials Events. • Ensure the line of succession for county departments and agencies. • Relocate the seat of government if administrative offices become damaged beyond usage. • Declare a state of emergency in existence for unincorporated areas of the county, if necessary. • Implement other measures to protect life and property. • Nominate members for the Local Emergency Planning Committee to the Chairman of the State Emergency Response Commission. • Coordinate emergency response activities with Chairpersons of adjoining jurisdictions and mayors in New Hanover County. • Direct county personnel to return to work following a disaster or emergency. • County Manager • Ensure adequate space, facilities, and equipment for an Emergency Operations Center (EOC). • Implement the County Emergency Operations Plan by authority of the Chairperson, County Board of Commissioners. • Direct county agencies to develop and update emergency plans and SOPs or SOGs to respond to emergencies. New Hanover County Emergency Operations Plan 18 Board of Commissioners Meeting 09/06/2011 4-1-20 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Support the Emergency Management Department in annual exercises and tests of the emergency plan/drills. • Ensure that the Public Information Officer is trained in EPIC procedures and has a support team in place. • Coordinate emergency response activities with managers of adjoining jurisdictions. • Implement direction, control, coordination, and policy- making functions as necessary to provide for optimum protection of public health and safety. • Ensure that all county agencies document all expenditures related to the emergency /disaster. • Determine sheltering /evacuation needs, in coordination with the Emergency Management Director. • Issue orders to terminate non - essential functions of local governments and re- direct forces to respond to the disaster. • Plan for the activation of damage assessment /recovery functions of local government. • Ensure that persons with special needs have been provided assistance, if needed. • Provide financial and resource support to the Individual Care Coordination Center (IC -3). • Provide financial and resource support to the Pet Co- Location Shelter. • Develop and issue policies on essential personnel prior to emergency situations. 0 NHC Public Information Officer • Maintain current inventories of public information resources on hazards /disasters affecting county. • Prepare procedures, memorandums of understanding, standard operating guidelines, and mutual aid agreements to coordinate public information services during disasters. • Coordinate, with the Emergency Management Director's approval, the release of all media advisories and news releases for county departments during emergency situations. • Provide for citizen information and issuance of emergency instructions. • Offer emergency information for non - English speaking and hearing impaired groups. Ensure that EPIC staff know how to use the 711 Relay service and Language Line. • Assist in activation of the Emergency Alert System (EAS) and cable interrupt systems, when appropriate and with the Emergency Management Director or his /her designee's concurrence. • Ensure that the Emergency Public Information Center (EPIC) is fully staffed, in coordination with NHC Human Resources. • Provide annual training for EPIC staff. • Inform citizens and visitors of evacuation orders, recommended protective actions, flooded areas, impediments to movement and other hazards. • At the beginning of hurricane season, review and revise hurricane checklist items. • Establish an EPIC and coordinate activities between agencies and municipalities. • Provide staff personnel to the Brunswick Nuclear Power Plant JIC, when conditions dictate. Participate in drills. • Monitor print and electronic media outlets for accuracy of information and secure correction of misleading information. • Conduct staff and public education efforts throughout the year. • Coordinate the access of media representatives to public officials. • Handle media inquiries. • Maintain an activity and phone log for EPIC activities. • Provide feedback to EOC staff personnel on citizens' complaints and concerns. • Coordinate with 911 center to determine citizens' observations, complaints, concerns, etc. • Provide a schedule for media briefings. • Maintain up -to -date phone, fax and email contact lists for release of information to local media contacts. New Hanover County Emergency Operations Plan 19 Board of Commissioners Meeting 09/06/2011 4-1-21 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Director, NHC Emergency Management and 911 Communications • Develop, maintain and update the Emergency Operations Plan, standard operating procedures, guidelines, memorandums of understanding, implementing documents and resource manuals used during emergency operations. • Perform assigned duties according to State General Statutes and local ordinances. • Develop plans in accordance with Federal and State guidelines. • Coordinate emergency operations within the jurisdiction. Provide support services to municipalities. • Maintain current notification and recall lists of operational personnel. • Provide for the training of emergency personnel within the Emergency Management Organization. • Maintain and update a current list of resources in the county. • Receive and coordinate requests for resources from municipalities and direct resources to areas of greatest need. • Coordinate with private industry for use of privately owned resources. • Forward requests for additional resources to the Eastern Branch Office, NC Division of Emergency Management, for situations in which county resources are unable to meet response or recovery requirements. • Alert and activate county emergency services when informed of an impending emergency. • Serve as a member of the Local Emergency Planning Committee (LEPQ as defined by SARA Title III planning requirements. • Coordinate emergency response activities with neighboring jurisdictions. • Serve as the principal advisor to the executive control groups during emergency operations. • Identify and arrange for suitable shelters for identified hazards. Maintain operational readiness of the EOC, EPIC, IC -3 and Pet Co- Location Shelter, when activated. • Maintain liaison with utility company representatives for back -up water, power and telephone communications, if required. • Maintain administrative records as needed. • Ensure that required documentation is maintained during an emergency period. • Function as an alternate PIO, when needed. • Ensure adequate warnings are disseminated throughout the emergency organization and the county. • Disseminate public information and conduct education programs relating to disaster recovery procedures, pre- disaster. • Assist with securing Disaster Recovery Center facilities and equipment. • Assist with notification of applicants that may be eligible for Public Assistance Programs, as needed. • Assist the LEPC in planning for hazardous material events. • Ensure that the public is educated through public awareness programs concerning the various hazards in the area, and the need to be self - sufficient for a period of three days. Coordinate with PIO. • Support the LEPC in maintaining liaison with facility emergency coordinators to ensure availability of current information concerning hazardous materials and the correct response to any incident. • Forward emergency response cards identifying residents requiring assistance, and living within the 10 mile EPZ of the Brunswick Nuclear Power Plant to the NHC Senior Resource Center, Special Needs Registry. • Direct activities as Lead Agency for County search and rescue activities. • Maintain Radiological Response Equipment for the county. • Manage fixed site communications and 800 MHz system. • Coordinate response with law enforcement regarding explosive ordinances and terrorist events. • Review written plans submitted annually by various agencies and departments. • Ensure operational mobile command post. • Participate as a voting member of the Public Safety Communications Committee. • Maintain portable generators and lighting for emergency operations. • Serve as the lead agency for Domestic Terrorism Planning and funding. New Hanover County Emergency Operations Plan 20 Board of Commissioners Meeting 09/06/2011 4-1-22 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Develop, maintain and update standard operating guidelines for communications center operations during emergencies. • Provide back -up communications in the 911 Center for the EOC and critical points through the use of desktop radios. • Ensure that communication procedures are established for the use of logs, messages, forms and message control. • Operate TDD Machine in the 911 Center and coordinate inquiries with PIO, when appropriate. • N14C Sheriff • Develop and maintain SOGs to direct and control law enforcement operations during emergencies /disasters. • Provide direction and control for law enforcement, traffic control, evacuations and re- entry. • Identify law enforcement assistance needs and develop necessary mutual aid agreements to support those needs. • Provide security for the EOC, staging areas, shelters, vital facilities and essential equipment locations. • Assist in dissemination of emergency public information and warnings to the public, including hearing impaired persons. • Control ingress and egress into damaged, evacuated and secured areas and facilities. • Relocate and house prisoners when necessary. • Coordinate the need for additional law enforcement support with State Highway Patrol and adjacent jurisdictions. • Develop procedures to ensure that law enforcement personnel can respond at the awareness level for Hazardous Material Incidents. • Coordinate the release of all public information/instructions with the county public information officer. • Coordinate actions with municipal police departments to ensure continuity of operations. • Director, Social Services Department • Develop, maintain and revise SOGs for Social Services operations during emergency /disaster periods. • Coordinate emergency shelter openings with NHC Emergency Management, NHC Health Department, NHC School System and American Red Cross. • Provide shelter managers, supplies and other support personnel during sheltering periods, if required. • Coordinate transition of emergency shelter operations with American Red Cross. • Provide liaison, if necessary, to the Cape Fear Area United Way, American Red Cross and /or Salvation Army for the receipt, management and distribution of solicited and unsolicited donated goods following a disaster. • Ensure that adult care homes develop evacuation or in -place care plans and coordinate with social services and emergency services departments. • Provide support to the Individual Care Coordination Center (IC -3) during an emergency. • Actively support the Special Needs Task Force. • Director, NHC Health Department • Develop, maintain and revise SOGs for emergency public health operations during emergencies. • Coordinate health care for emergency shelters and mass care facilities with DSS, American Red Cross and /or Salvation Army (when shelters are opened). • Provide nurses to staff emergency shelters and ensure they have been trained to operate the portable oxygen tanks. • Coordinate with water supply authorities to expedite emergency public water supplies. • Provide health inspections and immunizations to evaluate, detect, prevent or control communicable disease. New Hanover County Emergency Operations Plan 21 Board of Commissioners Meeting 09/06/2011 4-1-23 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Coordinate environmental public health activities for waste disposal, refuse, food safety, water, sanitation, restaurants and vector /vermin control in the County. • Provide inspection of mass care facilities, to assure proper sanitation practices. • Coordinate with the proper authorities to establish a temporary morgue, or if necessary expand morgue services. • Coordinate with area mental health center to ensure that crisis counselors are available in disaster assistance centers, shelter area, crisis line activities and for support staff, if needed. • Coordinate the distribution of exposure limiting drugs, medicines, vaccines, or other preventative measures, when required. • Assist American Red Cross with inquiries and inform families on status of individuals injured or missing. • Coordinate animal control service and facilities. Prepare for and staff Pet Co- Location Shelter in cooperation with Emergency Management. • Provide support to the Individual Care Coordination Center (IC -3) during an emergency. • Actively support the Special Needs Task Force. • Provide water testing services. • Serve as the lead agency for animal control issues. • Coordinate the efforts of other animal welfare groups and volunteers during times of disasters. • Identify county property that could be used to house large animals forced from their regular quarters. • Coordinate emergency vaccination for rabies, if required. • Coordinate efforts to re -unite lost pets and owners and outside volunteer agencies. • Advise EOC staff on animal protection issues. • Operate the NHC Animal Control facility for extended hours, when necessary. • Director, NHC EnOneerint! Department • Develop and maintain resource lists with source, location and availability of equipment, fuel and operational personnel to support response /recovery operations. • Identify manpower and equipment limitations and provide for resources to cover these shortfalls. • Provide storage and access to fuel for emergency service vehicles during emergencies. • Develop, maintain and update SOGs for public works functions during emergency periods. • Terminate non - essential services and re- deploy personnel and equipment resources to areas of greatest need. • Develop procedures, guidelines or memorandums of understandings with municipalities to utilize excess resources to support recovery operations in the county. • Cape Fear Public Utility Authority (CFPUA) • Coordinate and conduct repair and restoration of water distribution and wastewater collection systems to CFPUA customers. • Develop and maintain resource lists with source, location and availability of equipment, fuel and operational personnel to support response /recovery operations of CFPUA owned water, wastewater, and utility services. • Identify manpower and equipment limitations and provide for resources to cover these shortfalls. • Maintain emergency power, water and sanitation services at CFPUA critical facilities during periods of emergencies. • Terminate non - essential services and re- deploy personnel and equipment resources to areas of greatest need. • Develop procedures, guidelines or memorandums of understandings with NHC EM and the NCWaterWARN Mutual Aid Agreement to utilize excess resources to support recovery operations in the county. Coordinate activities with the County Emergency Management Department. • If able, coordinate response to requests for emergency repairs of privately operated utility systems (water /waste water) as requested by the NHC Emergency Management Department or as necessary by the NCWaterWarn Mutual Aid Agreement. • Provide technical guidance or contact point for equipment supplies. New Hanover County Emergency Operations Plan 22 Board of Commissioners Meeting 09/06/2011 4-1-24 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Director, NHC Tax Department • Develop, maintain and revise SOGs for county tax operation and record protection during disaster /emergency situations. • Provide property tax information assistance for county residents and Damage Assistant Teams. • Assist the executive group in prioritizing repairs and restoration of affected facilities during the recovery period. • Revise property tax records to reflect damages to privately owned property as directed. • Provide clerical and support staff if needed. • Provide GIS information and support as needed. • Superintendent, NHC Schools • Develop, maintain and revise SOGs for the safety and protection of students, facility and other personnel during emergency situations. • Coordinate evacuation and transportation operations for students during emergencies. • Provide support personnel, equipment and facilities as necessary (schools, bus drivers, cafeteria personnel, and other equipment, etc.). • Provide support personnel to the EOC during activation, if requested. • Provide school facilities for temporary shelters, as needed. Develop memorandum of understanding for use of facilities. • Assist with transportation of county residents in a disaster or emergency situation, including those without transportation, elderly, handicapped and other special needs citizens, when requested by the County EOC. • Maintain school transportation resources and provide for the refueling of these resources when necessary. • During recovery period, conduct damage assessment on school properties and report to the County Emergency Management Director. • Provide assistance with standby generator connections and refueling if needed. • Director, WAVE Transit • Provide representative and transportation assets to the Individual Care Coordination Center (IC -3) during an emergency. • Coordinate transportation operations with county schools through the EOC. • Provide current resource list to Emergency Management office, as requested. • Make vans and drivers available as needed to enable a coordinated evacuation/transportation operation. • Provide for refueling of vehicles. • Periodic review of memorandum of understanding with NHC for use of vehicles and personnel. • New Hanover Regional Medical Center (NHRMC) • Develop, maintain and revise SOGs for rescue /mass casualty activities during emergency /disaster situations. • Maintain mass casualty response support forces and supplies. • Plan for the coordination of ambulance /rescue activities throughout the county during emergencies /disasters. • Identify equipment, manpower limitations, and develop mutual aid agreements for the procurement of needed resources during emergency /disaster events. • Coordinate with area hospitals (outside the county) concerning the receipt of mass causalities during emergency /disaster situations. • Coordinate with appropriate Health Care Agencies and IC -3 to determine their needs for transporting patients. New Hanover County Emergency Operations Plan 23 Board of Commissioners Meeting 09/06/2011 4-1-25 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Review procedures for recovery, identification, registration and disposition of deceased. Assist with notification of next of kin, when requested. • Coordinate, when appropriate, with funeral homes, pathologists, ARC liaison, dentists, and other health care professionals. • Coordinate with Fire Services for the extrication and rescue of victims during land and water based emergency operations. • Establish liaison with medical facilities and coordinate with receiving facilities, maintain field communications with other response groups. • Maintain a casualty tracking system. • Support community drills and exercises whenever possible. • Medical Examiner — New Hanover Refional Medical Center • Respond to notifications of fatalities and establish an adequate temporary morgue. • Supervise the location and transportation of the remains of the deceased. • Certify the cause of death and issue death certificates. • Notify next -of -kin in coordination with other authorities. Release remains and personal effects. • Coordinate with PIO on issue of media advisories. • Develop SOP and memorandum of understanding for the coordination of mass casualty events. • Assist the Medical Examiner's Office of N.C. with multiple fatality identification. • Director, NHC Finance Department • Develop, maintain and review standard operating procedures for county emergency financial record keeping during disasters. • Assist the Property Management Director with documentation of disaster damage to county - owned facilities. • Provide County budget information in support of the Governor's request for a Presidential Declaration of Disaster. • Develop financial accounting procedures to assist county agencies in recording and reporting their emergency expenses. • Assist in the establishment and management of post- disaster donated funds. • Coordinate emergency related expenditure procedures with municipal finance officers to ensure that state and federal forms are submitted. • Develop procedures for the emergency expenditure of contingency funds to support emergency response and recovery activities. • Maintain cash for emergency purchases and a manual purchase order system. • NHC Fire Services • Develop, maintain and review SOGs for the coordination of firefighting activities during disasters /emergencies. • Plan for the coordination of fire fighting operations throughout the county. • Assist with dissemination of warning instructions. • Coordinate fire - fighting actions with N.C. Forestry for wild -land fire activities. • Provide for the relocation of firefighting equipment, as needed. • Assist with the identification of staging areas for firefighting resources coming into county, when appropriate. • Request additional firefighting resources from state, when appropriate, through the County EOC. • Support community drills and exercises whenever possible. • Conduct fire inspections during recovery operations • Assist in basic search and rescue operations during emergency /disaster situations. • Support the evacuation of special needs facilities and handicapped /disabled special needs individuals. New Hanover County Emergency Operations Plan 24 Board of Commissioners Meeting 09/06/2011 4-1-26 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Director, NHC Planning and Inspections Department • Coordinate and train City, Town and County damage assessment teams conducting field surveys and assure teams are properly trained and equipped. • Collect data and prepare damage assessment reports and summaries to be submitted to the Emergency Management Department. • Approve occupancy of damaged and or temporarily repaired structures. • Assist state and /or federal teams with assessments if dispatched to County. • Prepare procedures /memorandum of understanding and mutual aid agreements to fulfill responsibilities outlined in this section. • During recovery, request additional inspectors to assist in identification of habitable structures. • Set up temporary inspections office to facilitate damage repairs onsite. • Develop and annually update 24 -hour shift plan. • Provide citizens information regarding rebuilding and repairs. • Assist Emergency Management Department in maintenance of NHC's • Multi - Jurisdictional Hazard Mitigation Plan. • Revise county land use plans following disaster. • Director, NHC Parks, Gardens and Senior Resource Center • Maintain and provide Special Needs Registry to NHC EM and IC -3 before, during and after a disaster. • Provide support to the Individual Care Coordination Center (IC -3) during an emergency. • Actively support the Special Needs Task Force. • Coordinate the efforts of volunteers recruited to assist in the management and distribution of donated goods for the elderly. • Advise officials on the needs of the elderly following disasters. • Assist in designating feeding sites, if necessary. • Make buildings and facilities available for emergency response or severe winter weather. • Coordinate support personnel within the Department of Parks to assist the EOC. • Assist with logistical support to others departments /agencies. • Assist with emergency debris clearance, when requested. • Coordinate cleanup of debris from County parks following a disaster, if required. • Provide logistical support for supplies and deliveries for the EOC. • Director, NHC Information Technology (IT) • Coordinate data processing systems, including Geographic Information Systems (GIS) for the County during disasters /emergencies. • Provide personal computers, telecommunications support staff, and staff around the clock to the EOC and EPIC. • Develop procedures for replacement of County owned office equipment /supplies damaged during disasters. • Set up the EPIC information technology equipment. • Provide real time support for Internet and telephone resources to temporary field offices. • Manage inventory of loaned cellular phones and other equipment as requested by the EOC. • Director, Mental Health — Southeastern Center • Provide support to the Individual Care Coordination Center (IC -3) during an emergency. • Actively support the Special Needs Task Force. • Develop SOGs, memorandum of understanding and mutual aid agreements to provide emergency mental health counseling for public and emergency responders. • Develop procedures to provide crisis counseling assistance to public shelter residents and emergency responders. • Assist and coordinate needs of homeless populations. New Hanover County Emergency Operations Plan 25 Board of Commissioners Meeting 09/06/2011 4-1-27 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Director, NHC Human Resources and Community Relations • Provide clerical assistance to the EOC and EPIC, when requested. • Ensure that the Emergency Public Information Center (EPIC) is fully staffed, in coordination with the PIO. • Coordinate procedures for payroll accountability for disaster operations. • Develop procedures for the hiring and placement of temporary workers following a disaster. • Develop 24 -hour shift plan for the EOC and the EPIC (including Spanish interpreters for the EPIC) and update this plan semi - annually. • Identify county staff to work at the Emergency Shelters, including Pet Co- Location Shelter. • Director, NHC Cooperative Extension • Provide support to the EOC, when requested. • Work in conjunction with the Health Director and County PIO to educate citizens on proper food handling procedures and how to decontaminate drinking water following a disaster. • Make departmental facilities and staff available when needed. • County Attorney • Assist with the emergency legal matters and contracts pertaining to evacuations, recovery, and purchase of goods and services. • Participate in after action review of department operations. • Maintain a file of sample disaster contracts and review annually. • Director, NHC Budget • Assist agencies with financial accountability records during the response and recovery period. • Provide data for inclusion in reimbursement request following a Presidential Disaster Declaration. • Provide support staff to the EOC and EPIC. • Assist in the management of expenditure tracking and documentation during a disaster event. • Director, NHC Public Library • Provide administrative personnel in support of recovery effort. • Provide conference rooms or parking space at branch facilities as needed to stage personnel /equipment. • Assist with the dissemination of recovery brochures /flyers /public information news releases. • Develop a facility recovery plan to protect departmental assets and resources. • Director, NHC Property Management • Provide housekeeping and maintenance support for activation of the EOC and the EPIC. • Provide staff to assist in Pet Co- Location Shelter activation and operation. • Obtain equipment and personnel for emergency measures as required to support the EOC and the EPIC. • Secure County facilities in preparation for pre- emergency /post- emergency events. • Compile report on damages to County owned property and deliver to Emergency Management. • Coordinate the repair /replacement of County owned vital facilities following a disaster. • Provide trucks and courier personnel to the EOC. • Provide 24- hour maintenance support for county vehicles. • Provide fuel service arrangements for all county public safety agencies. • Provide maintenance service and distribution of back -up generators, as requested. New Hanover County Emergency Operations Plan 26 Board of Commissioners Meeting 09/06/2011 4-1-28 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Provide emergency replacement or repairs of county owned motor vehicles during and following disaster /emergency. • Have backup vehicle and equipment repair services including on -site tire inventory and on -site tire repair. • Provide spare vehicles for EOC use. • Maintain basic repair capability during power outages. • Clerk of Superior Court • Notify judicial officials, when requested by the EOC. • Coordinate court closures and re- openings as requested by the County Manager. • Secure and provide protection for on -site and off -site records. • Make available staff and facility resources as needed. • NHC Register of Deeds • Provide staff and support for damage assessment activities, if required. • Assist in parcel identification for recovery and reconstruction. • Provide protection of vital records in Register of Deeds office. • Mayors (City & Towns) • Ensure 24 -hour representation in the EOC and EPIC. • Ensure coordinated policy and public information dissemination in conjunction with the County and EOC director. • Utilize municipal personnel, facilities and equipment resources to support the New Hanover County Emergency Operations Plan, not to conflict with municipal requirements. • Assess the needs of the municipality and request resources through the Emergency Management Director via its EOC representative. • Enforce provisions of local ordinances relating to disasters /emergencies as well as NC General Statutes. • Declare a State of Emergency for the municipality in coordination with the County and other municipalities and ensure enforcement. • Ensure protection of life and property within the municipality. • Conduct damage assessment surveys utilizing municipal officials within municipal limits. Provide for training of damage assessment teams on a regular basis. • Coordinate development of internal, interdepartmental and interagency Standard Operating Procedures and memorandums of understanding. • Ensure that drills and emergency exercises are conducted periodically to test the Emergency Operations Plan. • Coordinate policy making functions necessary to ensure public health and safety within the municipal borders. • Make available municipal resources, as appropriate, in response to resource requests from other agencies. • Implement emergency policies, procedures and ordinances as appropriate for the governing body. • Local Emergency Planning Committee (LEPC) — Chairman or Designee Board of Commissioners Meeting 09/06/2011 4-1-29 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Ensure the development of plans to protect the public by developing the jurisdictional hazardous materials Emergency Operating Plan, consistent with guidance contained in the NC Plan for Multi - Hazards prototype. • Develop and ensure that procedures for notification are in place and effective in the event of a hazardous materials accident. • Ensure that facility emergency coordinators provide information to the LEPC in a timely manner. • On a yearly basis, publish the legal notice for the emergency planning committee in the local newspaper. • Amateur Radio Operators • Provide a liaison to the New Hanover County EOC during emergency activation. • Transmit /receive emergency traffic as necessary during disasters. • Disassemble and relocate radio equipment to alternate locations, if necessary. • Maintain message log for all traffic. • Support post disaster emergency communications requirements, if needed. • Provide weather and spotter information to the Emergency Management department. • Provide operators in all public shelters, when requested. • Executive Director, Cape Fear Chapter, American Red Cross • Coordinate activities with the Emergency Management Director, Social Services Director and Health Director in providing shelter /mass care services. • Provide support personnel as requested for shelter /mass care operations. • Provide trained and physically capable shelter managers and staff to operate ARC designated shelters. • Provide training for shelter staff in support of shelter operations. • Cooperate /coordinate with Salvation Army and other agencies in the delivery of mass feeding services. • Salvation Army • Support logistics and feeding of EOC personnel, upon request. • Coordinate satellite field feeding operations in coordination with County EOC. • Provide clothing and related assistance to disaster victims. • Provide a representative to the EOC upon request. • Individual Care Coordination Center (IC -3) • Activate the Individual Care Coordination Center (IC -3) for emergency situations when requested by the Emergency Management Director. • Maintain an active public and private partnership between health care agencies, oxygen providers, and long term care facilities. • Review and update the Special Needs Plan annually or as needed. • Develop and implement disaster preparedness planning and awareness to those with special needs. • Work in partnership with the NHC Senior Resource Center on issues pertaining to the Special Needs Registry. • Cape Fear Area United Way o Coordinate receipt and distribution of donated goods and services. New Hanover County Emergency Operations Plan 28 Board of Commissioners Meeting 09/06/2011 4 -1 -30 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Logistical Support Center (LSQ • Provide initial storehouse for disaster response supplies. • Provide temporary offices for the receipt, inventory, dispatch, return and demobilization of personnel, supplies and equipment. • Ensure "mission quality" (tracking, responsibility and completion) supply and personnel dispatch. • Receive, track, recover and return to pre- disaster conditions (as possible) the following: ■ Equipment received from other jurisdictions. ■ Emergency Management owned portable generators ■ Shelter supplies, including Pet Co- Location Shelter ■ Emergency Management support vehicles ■ Spare radio equipment • Inventory and determine needs for bottled water, ice, tarps, MBE's • Manage routed equipment requested by the NHC Emergency Operations Center (EOC) or the Emergency Management Director. • Respond to various requests by the EOC for courier services and transportation missions. • Initiate, track and maintain signature receipts for issued equipment. New Hanover County Emergency Operations Plan 29 Board of Commissioners Meeting 09/06/2011 4 -1 -31 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN EMERGENCY SUPPORT FUNCTIONS Each ESF is headed by a primary agency designated on the basis of its authorities, resources and capabilities in the particular functional area. Other agencies have been designated as support agencies for one or more ESFs based on their resources and capabilities to support the functional area(s). ESFs are expected to support one another in carrying out their respective missions. This Annex identifies the purpose of each ESF, the primary & supporting agencies, Emergency Operations Center (EOC) staffing requirements, reference documents, planning assumptions, concept of operations & a checklist of actions for the preparedness & recovery phases of the disaster response. New Hanover County Emergency Operations Plan 30 Board of Commissioners Meeting 09/06/2011 4 -1 -32 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 1- TRANSPORTATION PRIMARY AGENCY: New Hanover County Schools Transportation Department WAVE Transit SUPPORTING AGENCIES: Wilmington International Airport NC Department of Transportation New Hanover County Vehicle Management Municipal Fire Departments Local Law Enforcement PRIVATE RESOURCES: Local Vehicle Rental Firms I. PURPOSE To coordinate the use of all transportation resources to meet the needs of the citizens as well as the other support functions to accomplish response, recovery and assistance missions. This role includes prioritizing and coordinating transportation resources and assisting with emergency evacuations. II. SITUATION AND ASSUMPTIONS A. Situation • A hazard analysis and vulnerability assessment has been completed which identifies the types of threats to which the County is most vulnerable. • The Special Needs Task Force has identified special needs individuals who may have unique evacuation requirements. The Special Needs Registry is maintained by the Senior Resource Center. • A comprehensive hurricane evacuation study was completed in 2005 for Eastern North Carolina. This study included a traffic analysis defining evacuation routes and clearance times, potential flood hazard areas, and a behavioral analysis. • New Hanover County's beach municipalities and the low lying areas have experienced numerous hurricane evacuations. • The New Hanover County Schools Transportation Department has approximately 200 buses, of those about 25 are special education buses. • The Cape Fear Public Transportation Authority (WAVE Transit) provides a variety of public transportation options to the citizens of the Cape Fear region, including buses and paratransit vans. • Taxi cab service and handicapped van service are available in the Wilmington area. • New Hanover County does not issue or utilize formal re -entry permits. All beach municipalities have a formal re -entry permit process. • Decisions on re -entry into damaged or isolated areas will be made by the Control Group(s) of the affected jurisdictions in coordination with the EOC. • U.S. Highways, 421, 117, 17, 74/76 NC Highways 132 and 133 and I -40 are the major traffic routes in and out of the county. These routes could become impassable due to heavy rainfall and traffic congestion, negatively impacting evacuations. New Hanover County Emergency Operations Plan 31 Board of Commissioners Meeting 09/06/2011 4 -1 -33 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • The key bridges within the County for evacuation are Wrightsville Beach, Snow's Cut, Cape Fear Memorial, Isabel Holmes, I -40 Northeast Cape Fear River and the I -140 Cape Fear River Bridge. The bridges will stay open until deemed unsafe by local law enforcement, typically when winds are sustained at 40 mph. B. Assumptions • Emergency situations may require evacuation of all or part of the county. Small - scale, localized evacuations may be needed as a result of a hazardous materials incident, major fire, or other incident. Large -scale evacuation may be needed in the event of an impending hurricane. • Sufficient warning time will normally be available to evacuate the threatened population. • Traffic control resources must be coordinated prior to the public release of an evacuation order. • Evacuation and re -entry information will be made available to the public by all available means. • If there is significant potential threat, some residents will evacuate prior to being advised to do so by public officials. • Most evacuees will seek shelter with relatives or friends rather than accept public shelter. • Some residents may refuse to evacuate regardless of warnings. • Some people will lack transportation. Others, who are ill, disabled, or non - English speaking may require vehicles with special transportation capabilities and staff. • Debris or damage to the roadway could hamper re- entry. • Evacuation should be completed during daylight hours, whenever possible. • Large -scale evacuations from ocean front counties or contiguous counties could impact New Hanover County. • Effective traffic control points will facilitate orderly re -entry into isolated or evacuated areas. • Evacuations, when ordered by the Chairman of the Commissioners or Municipal Mayors, will be in accordance with local ordinances and General Statutes. • Re -entry into evacuated areas will be ordered by the Chairman of the Board of Commissioners in coordination with the affected municipalities, after the emergency or disaster situation has ceased to be a threat to life and property. III. CONCEPT OF OPERATIONS A. General • The responsibility for ordering a countywide evacuation or re -entry rests with the Chairman, Board of County Commissioners. If a single municipality is to be evacuated, the mayor will issue the order. If the evacuation or re -entry involves multiple jurisdictions, or an area outside of a municipality, the order will be issued at county level by the Chairman, Board of County Commissioners in coordination with the affected municipalities. • Public information concerning the Chairman's evacuation or re -entry orders will be released through ESF 15- External Affairs to all media outlets. New Hanover County Emergency Operations Plan 32 Board of Commissioners Meeting 09/06/2011 4 -1 -34 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • The Incident Commander (IC) at the scene of an isolated emergency in New Hanover County has the authority to order an evacuation of the specific area affected by the incident. The Emergency Management Director or staff should be made aware immediately regarding any isolated evacuation. • Regional coordination of traffic control, shelter /mass care, and public information will enhance the total evacuation and re -entry process. The Eastern Branch Office, NC Division of Emergency Management will assist in coordinating regional evacuation activities. • Law enforcement will implement traffic control for evacuation and for re- entry. B. Specific • Evacuation • The decision to evacuate areas of New Hanover County will be made by the Chairman, Board of County Commissioners, in coordination with the affected municipalities, based on consideration of public health and safety. • Traffic control points to support evacuation have been pre- determined. • The size of the threatened area to be evacuated will be determined at the time of the emergency. • Access to defined evacuation areas will be denied to non - essential personnel once an evacuation order has been issued. • Vehicles experiencing mechanical problems during the evacuation will be moved off the roads by necessary means as authorized by law enforcement officials. (General Statute 20.161) • Law enforcement officers will assist stranded motorists in reaching a location of best available shelter. • Institutions (nursing homes, adult care homes, retirement centers, etc.) within the county must develop procedures for evacuation and relocation of patients or residents. When the capabilities of an institution to meet resource requirements are exceeded, the institution may be assisted by the EOC. • The segment of the County's population lacking transportation to a shelter facility may be assisted by the most appropriate means of transportation available. • Designated special needs assistance programs are be required to accomplish movement of these people to shelter or other facilities. Due to the limited number of specialized vehicles available for transport, evacuation of the special needs populations may be initiated in advance of a general evacuation. • Re -Entry • The decision to allow re -entry to any evacuated /restricted areas of New Hanover County will be made by the Chairman, Board of County Commissioners in coordination with the affected municipalities, based on consideration of public health and safety. • Evacuated emergency service equipment and personnel will re -enter prior to the re -entry of the public for a safety assessment. • The Chairman, Board of County Commissioners in coordination with the affected municipality will establish the order for the re -entry of the public. • Staging areas for incoming resources will be established. • The use of privately owned sites for forward staging throughout the county will be negotiated and utilized, as needs dictate. • Certain regional staging areas will be used as mobilization points to receive and organize emergency relief personnel and equipment. • Sections of the county may remain isolated or closed to the public even after re -entry begins based on safety and security concerns of that jurisdiction. New Hanover County Emergency Operations Plan 33 Board of Commissioners Meeting 09/06/2011 4 -1 -35 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS TRANSPORTATION ESF # 1 PRIMARY AGENCY: New Hanover County Schools Transportation Department WAVE Transit SUPPORTING AGENCIES: Wilmington International Airport NC Department of Transportation New Hanover County Vehicle Management Municipal Fire Departments Local Law Enforcement PRIVATE RESOURCES: Local Vehicle Rental Firms EOC STAFFING: New Hanover County Schools WAVE Transit NC Department of Transportation REFERENCE DOCUMENTS: Airport Emergency Plan NC State Highway Patrol Coastal Evacuation Plan Special Evacuation Transportation Plan for the BNPP Critical Facilities List IC -3 Transportation SOG Coastal Region Evacuation and Sheltering Standard Operating Guide (CRES- SOG) PREPAREDNESS GUIDELINES COMMENTS /NOTES Review and update the Plan, standard operating procedures, checklists and any mutual aid agreements annually or as necessary. Report to the EOC to coordinate transportation resources, when requested. Notify the County PIO of your staffing situation and 24- hour coverage. Maintain message and event log for the Transportation function in the EOC. Identify and notify transportation support agencies to assure they are activated or on alert. Respond to requests for transportation assistance from other agencies responding to an event. Determine if residents need to be evacuated from immediate peril. Provide transportation assistance to those persons registered for transportation assistance. Monitor and report roadway conditions for traffic delays and detours. Develop inventory of available vehicle and personnel resources from supporting agencies. Instruct agencies to document mileage and time. Establish back -up fuel supply location(s). Establish communication with support agencies (radio, telephone, cellular) and ensure that they are ready to respond. Coordinate the evacuation of the handicapped and elderly. Ensure that this task is accomplished in timely manner. Coordinate with New Hanover County Emergency Operations Plan 34 Board of Commissioners Meeting 09/06/2011 4 -1 -36 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Individual Care Coordination (IC -3) Center if activated. Ensure that persons have been provided transportation out of the immediate impact area. Report on road hazards identified by field units. Ensure that additional personnel will be available to staff the EOC, if activated. Provide lists of available transportation personnel and resources to the EOC. Coordinate transportation resources with requests for the movements of personnel, goods and services to support the response. Prioritize transportation requests to ensure that the most critical are met first. Track the resources that have been committed to specific missions and plan for re- deployment upon release, when necessary. Maintain lists of transportation resources and personnel (volunteer from private or business sector) that have been called into the EOC. Identify staging areas for transportation resources that may be sent into the affected area for support. Compile report of any damaged transportation assets. Report rumors to the EOC staff, if detected. Track daily costs and develop expense reports. Advise the EOC of State and Federal resources needed to cover shortfalls at least 12 hours prior to need. RECOVERY GUIDELINES COMMENTS /NOTES Continue staffing the EOC until advised that it is closing. Assist recovery transportation and delivery activities as needed. Develop recovery action plan and report for the EOC. Ensure that agencies have maintained logs of mileage and time of personnel utilized to respond to disaster. Coordinate re -entry information and instructions with the County PIO. Develop a plan for the priority replacement of any damaged or destroyed transportation assets. Participate in the review of operations during county led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 35 Board of Commissioners Meeting 09/06/2011 4 -1 -37 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 2- COMMUNICATIONS PRIMARY AGENCY: NHC Information Technology (IT) Department NHC Emergency Management and 911 Communications SUPPORTING AGENCIES: Various Governmental Agencies Amateur Radio Emergency Services PRIVATE RESOURCES: Wireless Communications Various Cellular, Paging and Telecommunications Companies I. PURPOSE • To manage the computer network and internal telecommunications system. • To provide Information Technology (IT) hardware support, and install and troubleshoot software applications as necessary. • Provide support for WebEOC, Dialogic, Web -based Emergency Preparedness Planning System WEPPS (COOP database), Geographical Information System (GIS), and other systems necessary for EOC operation. • Coordination of restoration and repair of telecommunications infrastructure and communication with providers community wide. • Manage the County's Public Safety Radio Network and 911 Phone System. II. SITUATION AND ASSUMPTIONS A. Situation • New Hanover County Information Technology will ensure that all necessary information technology systems are maintained and readily available for emergency situations. B. Assumptions • Staff the EOC to support critical IT systems. • Make best use of available technology. • Provide 24 -hr staffing. • Develop and maintain plans for redundancy of critical IT systems. III. CONCEPT OF OPERATIONS A. General • Prior to and upon activation of the Emergency Operations Center, ESF -2 personnel will verify testing of critical computer networking, telephone equipment, and radio systems to ensure their proper operation. • Assist the EOC in stocking necessary supplies to process information in any manner. B. Specific • Assist resource management with identifying deployed resources, as requested. • Maintain familiarity with EOC technology which includes WebEOC, Dialogic, Web -based Emergency Preparedness Planning System WEPPS (COOP database), Geographical Information System (GIS), Dialogic, and Hurrevac. • Provide assistance to incoming personnel in the use of technology and equipment, as necessary. • Provide 24 -hour support to EOC staff in regards to all technology related issues. New Hanover County Emergency Operations Plan 36 Board of Commissioners Meeting 09/06/2011 4 -1 -38 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Operation of Amateur Radios requires an FCC license. Coordinate with Amateur Radio Operators for system verifications. Operation of the Brunswick Nuclear Plant Siren System requires training and authorization from Brunswick Nuclear Plant's Emergency Preparedness Section. New Hanover County Emergency Operations Plan 37 Board of Commissioners Meeting 09/06/2011 4 -1 -39 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS COMMUNICATIONS ESF #2 PRIMARY AGENCY: NHC Information Technology (IT) Department NHC Emergency Management and 911 Communications SUPPORTING AGENCIES: Various Governmental Agencies Amateur Radio Emergency Services PRIVATE RESOURCES: Wireless Communications Various Cellular, Paging and Telecommunications Companies EOC STAFFING: NHC Information Technology City of Wilmington IT Department NHC Emergency Management and 911 Communications REFERENCE DOCUMENTS: EOC Forms EPIC Media Briefing Books PREPAREDNESS GUIDELINES COMMENTS /NOTES Test EOC technology equipment and ensure proper operation. (Computers, Projector, Terminals, Monitors, Faxes, Telephones, Plasma Screens, Modems, Copiers, and Scanners etc.) Ensure all data processing and other sensitive equipment are connected through UPS. Ensure an adequate supply of computer support supplies. Verify software operability. Establish liaison with telephone, paging, cable, and cellular companies, etc. RESPONSE GUIDELINES COMMENTS /NOTES Report pertinent information identified on GIS overlays (i.e., water intakes, schools, retirement homes, archeological and historical sites, etc.) Anticipate and advise the EOC of the need for additional technology resources. Provide technical assistance to activate Dialogic. Assist operations of WebEOC, Hurrevac, etc. as requested. Assist with orderly shut -down of EOC. RECOVERY GUIDELINES COMMENTS /NOTES Maintain all functions carried over from the Response phase. Participate in review of response operations during County led critique. Develop Plan of Actions to improve response during future events. Correct any outstanding technology issues. New Hanover County Emergency Operations Plan 38 Board of Commissioners Meeting 09/06/2011 4 -1 -40 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 3- PUBLIC WORKS AND ENGINEERING PRIMARY AGENCY: Cape Fear Public Utility Authority (CFPUA) New Hanover County Engineering Department New Hanover County Environmental Management Department New Hanover County Parks, Gardens and Senior Resource Center Municipal Public Works Departments SUPPORTING AGENCIES: City of Wilmington Municipal Engineering Departments U.S. Army Corps of Engineers Municipal Parks Departments North Carolina Department of Transportation NHC Health Department, Vector Control North Carolina Division of Forestry Private Utility Contractors I. PURPOSE The purpose of this section is to coordinate public works resources during an emergency or disaster. Public Works and Engineering may include: emergency clearance of debris; cleaning, repairing or construction of damaged emergency access routes; emergency restoration of critical public services and facilities; emergency demolition of damaged structures and facilities; technical assistance and damage assessment for private utility operations. Coordination of resources includes technical advice, technical evaluations, engineering services, construction management, inspections, emergency contracting for repairs. II. SITUATION AND ASSUMPTIONS A. Situation • New Hanover County • Engineering services are provided by the New Hanover County Engineering Department in coordination with the Cape Fear Public Utility Authority (CFPUA). NHC Engineering handles several services including storm water, water testing and erosion control and the CFPUA maintains the water distribution and sewer system. • The CFPUA has manpower and materials that could be used for repair of water service during an emergency. • The Town of Carolina Beach, Town of Wrightsville Beach and the Town of Kure Beach provide water and sewer service for their residents. • A number of public and private sewage treatment plants are located in the county; also a number of systems that pump wastewater to other locations are in operation. Several private utility companies operate water distribution systems serving private sub - divisions. • Progress Energy provides electrical service throughout the County. • The area's electric utilities have mutual aid agreements with other companies to allow utilization of emergency repair crews during emergencies or disasters. • AT &T provides land -based commercial and residential telephone service for the County. • There are numerous companies providing paging service to the area. • Cellular phone service in the area is provided by numerous companies. • The NC Department of Transportation maintenance yard serves New Hanover County. • Emergency fuel for County vehicles will be available at the County's fuel vendor, School Bus Garage, or NC Department of Transportation (DOT). • Most roads in the County (excluding cities & towns) are owned by the State and maintained by the NC DOT, Division of Highways. New Hanover County Emergency Operations Plan 39 Board of Commissioners Meeting 09/06/2011 4 -1 -41 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN A major disaster or earthquake will cause unprecedented property damage, blocked roadways, and tremendous debris removal /disposal problems. • Municipal • The City of Wilmington provides storm water, debris removal and management, street maintenance and garbage pickup service. • Drawing drinking water from the Cape Fear River and several county -wide wells, the CFPUA operates two drinking water treatment facilities, has several elevated water tanks, and also operates three wastewater treatment plants. • The Wrightsville Beach Public Works Department consists of water, sewage and storm water services. The Town provides garbage pickup for its residents. Wrightsville Beach has elevated water tanks and operates several wells. • The Town of Carolina Beach Public Works Department consists of water, sewage and storm sewer. The Town provides garbage pickup for its residents. The town operates an elevated water storage tank and also operates a sewage treatment plant. • The Town of Kure Beach Public Works Department consists of water, sewage, and storm sewer. Garbage collection is provided by the Town of Kure Beach. The town operates one water tank and one Sewer Treatment Plant. A majority of the sewer is pumped to Carolina Beach's Sewer Treatment Plant. • Debris is a consequence of certain disasters. The emergency removal of debris by public works forces is critical to restoration of vital and essential services. • Numerous pieces of heavy equipment suitable for debris removal can be found throughout the County at various businesses and industry sites. • New Hanover County Department of Environmental Management has sample contracts and bid procedures for large scale debris removal. B. Assumptions • All systems and organizations would need to come together to provide maximum capabilities. • Following a catastrophic event, most roads and streets may be impassable due to debris. • Interruption of some or all essential services is an expected consequence of an emergency or disaster, resulting in large numbers of people without essential services. • A catastrophic event affecting the County may result in the following consequences: • Loss of some or all essential services for an extended period of time. • A shortage of available outside assistance. • A shortage of materials for repair of utilities overall delay in restoration of essential services. • Rapid exhaustion of local resources. • Attempted price gouging for repair /restoration of essential services. • The NC Department of Transportation may be requested to remove debris from the State highway and road system. The Department will not remove debris from private property, except in extraordinary cases cleared through the State EOC. • The NC Division of Forest Resources maintains an operation within the County. Equipment suitable for debris removal activities may be available at this location or from their District office. • The NC Division of Forest Resources can perform emergency debris removal of vegetative debris on other than State property when requested and approved through the State EOC. New Hanover County Emergency Operations Plan 40 Board of Commissioners Meeting 09/06/2011 4 -1 -42 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Controlled burning of vegetative debris under tightly controlled regulations may be allowed as a means of disposal when authorized by County Fire Marshal's office in coordination with the NC Division of Forest Resources, and State Air Quality departments. • Private industrial equipment may be utilized for debris removal, if necessary. The City and County both have pre - positioned contracts to supply equipment and labor for emergency services. • Critical facilities will receive priority in the restoration of essential services. • State owned or supported vehicles can be refueled at the Department of Transportation's maintenance yard equipped with auxiliary power, or can be fueled in the field from DOT tanker trucks. • Environmental waivers and legal clearances will be needed for the disposal of materials from debris clearance and demolition sites. • Large numbers of skilled personnel, engineers, construction workers, utility personnel and laborers will be needed from outside the disaster area. Support service for the personnel and equipment will have to be provided from outside the disaster area until repairs can be made. Crews will be encouraged to arrive fully self - contained so as not to tax the already drained local resources. III. CONCEPT OF OPERATIONS A. General • The various agencies in New Hanover County with public works capabilities will assist each other during emergency /disaster periods; as their capabilities allow. • The ESF Coordinator for Public Works and Engineering in the EOC will receive requests for emergency debris removal, prioritized tasks, and deploy available public and private resources. • New Hanover County EOC will approve and coordinate all County and municipal requests for mutual aid resources. • Priority for emergency debris removal can be given to the following: • Primary Roads Serving Hospitals • Emergency Service Locations (i.e. Fire, EMS, Rescue, etc.) • Critical Utilities (power lines, substations, water and wastewater infrastructure, communication sites) • Airport and Helipad Locations • EOC • Primary Streets and Roads • Shelters • Staging Areas and Refueling Areas • School Bus Routes • Disaster Application Centers • The CFPUA will respond to customer needs for water and wastewater. CFPUA will respond as able to requests for assistance by other county, public and private utility company mutual aid requests. • Temporary debris storage, sorting and chipping sites will be established throughout the affected area to facilitate management of debris. Sites will be located in areas where burning of debris can be done within applicable regulations. These sites are designated in the Debris Management Plans. New Hanover County Emergency Operations Plan 41 Board of Commissioners Meeting 09/06/2011 4 -1 -43 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • The County Department of Environmental Management will serve as the lead agency in the storage, disposal and sorting of large quantities of debris within the unincorporated County. The City will serve as the lead agency in the storage, disposal and sorting of large quantities of debris within the City limits. • Sites will be established throughout the affected area for distribution of emergency water supplies to the public and to work sites. • Emergency generators, when available, will be deployed to vital public facilities which do not have power. • If available, portable toilets will be provided to the general public and to work sites. • Fire Departments can open and inspect roads in and near their stations only to the extent to provide emergency life safety or rescue access when needed. • Emergency repairs to water and wastewater systems will be directed by the CFPUA within their service area. CFPUA is a member of the NCWaterWARN mutual aid network and will invoke requests for providing or receiving support via the established protocols. • The County GIS Department will assist in providing mapping data for all damaged areas as requested by the EOC. New Hanover County Emergency Operations Plan 42 Board of Commissioners Meeting 09/06/2011 4 -1 -44 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS PUBLIC WORKS AND ENGINEERING ESF # 3 PRIMARY AGENCY: Cape Fear Public Utility Authority (CFPUA) New Hanover County Engineering Department New Hanover County Environmental Management Department New Hanover County Parks, Gardens and Senior Resource Center Municipal Public Works Departments SUPPORTING AGENCIES: City of Wilmington Municipal Engineering Departments U.S. Army Corps of Engineers Municipal Parks Departments North Carolina Department of Transportation NHC Health Department, Vector Control North Carolina Division of Forestry Private Utility Contractors PRIVATE RESOURCES: Piedmont Natural Gas Progress Energy Private Water & Sewer Companies Utility Construction Companies Debris and Tree Removal Companies EOC STAFFING: CFPUA New Hanover County Engineering Department New Hanover County Environmental Management Department City of Wilmington Department of Public Services Municipal Liaisons REFERENCE DOCUMENTS: New Hanover County Debris Management Plan City of Wilmington Debris Management Plan CFPUA Emergency Response Plan New Hanover County NIMS Typed Resources Manual NCWaterWARN Operations Plan Shelter Back -up Power Procedures Critical Facilities List Support Vehicles /Equipment Management PREPAREDNESS GUIDELINES COMMENTS /NOTES Review, revise, update memorandum of understanding, mutual aid agreements and checklists annually. Staff the ESF 3, Public Works and Engineering, function in the EOC. Maintain a message /event log at the EOC position. Notify supporting agencies of the potential need for personnel and equipment. Compile lists of readily available assets and provide to EOC Director. Direct support agencies to track personnel and equipment expenses for reimbursement and maintain an accurate record of expenditures for labor, equipment, materials, fuel, rental equipment, etc. New Hanover County Emergency Operations Plan 43 Board of Commissioners Meeting 09/06/2011 4 -1 -45 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Establish communications with supporting agencies. Notify PIO that the Public Works function is staffed in EOC. Develop contact list to include phone numbers, pager, fax, home, and alternate contact number for supporting agencies. Include radio channels /cellular numbers. Identify those public works facilities that may be impacted by a disaster, and develop plans to overcome any shortfalls. Develop prioritization repair plan for damaged facilities. Identify critical public works facilities that will require generator backup. Identify generator size needed and if facility has quick - connect capability. Identify generator transportation/delivery contacts. Prepare to provide emergency repairs to water, waste water and solid waste facilities. Identify roadways that will require priority debris clearance. Maintain a vendor contact list. Review and update priorities for removal of debris from roadways. RESPONSE GUIDELINES COMMENTS /NOTES Coordinate response of primary and supporting public works /utilities agencies. Reassess the priorities to be addressed for the most critical needs and develop strategies to address these needs. Continue to track resources committed to specific missions. Determine the need for outside resources (type and location needed). Identify potential debris sites — chipping, burning, and sorting. Coordinate with NHC Planning and Inspections Department to compile a list of facilities that may require emergency demolition to protect life and safety of citizens. Maintain a log of vendors volunteering resources. Advise outside agencies coming into the disaster area that they are to be self - sufficient. Track daily costs and develop reports and prepare GIS data and maps. Advise EOC of State and Federal resources needs, at a minimum, 12 hours prior to need in the County. RECOVERY GUIDELINES COMMENTS /NOTES Respond to request for public works assistance from municipalities and other agencies. Review public works requests and prioritize response. Support damage assessment activities. Make temporary repairs to damaged public works facilities. Ensure that adequate amounts of potable water are available to support recovery operations. Receive requests for assistance to repair damaged privately owned utility systems. Provide technical assistance to operators of utility systems. Procure portable toilets and safety lighting for work sites, if needed. Provide listing of damaged public works facilities to State Strike Team, if deployed to area. Participate in the review of operations during County -led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 44 Board of Commissioners Meeting 09/06/2011 4 -1 -46 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 4- FIREFIGHTING PRIMARY AGENCY: New Hanover County Fire Services SUPPORTING AGENCIES: Municipal Fire Departments US Coast Guard, Sector NC NHRMC EMS and Vitalink New Hanover County Emergency Management Pender County Emergency Management Brunswick County Emergency Management PRIVATE AGENCIES: Industrial Emergency Response Teams I. PURPOSE This section ensures the proper coordination of fire and rescue resources to provide safety of life and property within the County during emergency situations. II. SITUATION AND ASSUMPTIONS A. Situation • New Hanover County has eight County Fire Stations. The Towns of Carolina Beach, Kure Beach, and Wrightsville Beach, along with the City of Wilmington have municipal Fire Departments. • The NC Division of Forest Resources is the lead agency for forest fire control in New Hanover County. Forestry maintains equipment at the Wilmington International Airport. New Hanover is located in the Pender -New Hanover Zone. The District Headquarters for Forestry is in Whiteville (Columbus County). • Urban interface has increased the hazard posed by forest fires. • County and Municipal Fire Departments rely on the New Hanover County communications system for primary dispatching and communications. • The fire departments are trained at either the awareness or operations levels for responding to hazardous materials spills. • Mutual aid agreements exist among all fire departments within the County. • New Hanover County conducts fire inspections utilizing their fire inspection personnel. Municipalities provide fire inspection via internal resources or by agreement with other jurisdictions. NC Fire Code provisions are enforced through New Hanover County Fire Services. • The City of Wilmington Fire Department has a regional hazardous materials team under the guidance of the NC Division of Emergency Management. • A crash fire rescue unit is stationed at the Airport for response to incidents at that location. • Several of the major industries in New Hanover County also have fire- medical brigades to serve the needs of their respective facilities. B. Assumptions • Planning and training prior to an incident will significantly reduce the risk to personnel. New Hanover County Emergency Operations Plan 45 Board of Commissioners Meeting 09/06/2011 4 -1 -47 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Fire personnel and equipment will be able to cope with most emergency situations through the use of existing mutual aid agreements. • When additional or specialized support is required, assistance can be obtained from State and Federal agencies via the New Hanover County Department of Emergency Management. • Incidents may require response by multiple local, state and federal agencies. • Fire departments may be requested to perform tasks not associated with routine duties, such as search, traffic control, emergency debris removal, alert and notification, and evacuation. • Fire stations will be manned around the clock during periods of emergency or disaster. Communications will be maintained with the County 911 Center and EOC. III. CONCEPT OF OPERATIONS A. General • The Incident Command System will be implemented on an appropriate scale at the scene of every fire event in New Hanover County and the municipalities. If fire or threat of fire is involved, the Fire Chief in the district or his designated representative will be the Incident Commander. • When three or more state agencies respond to an event, the Eastern Branch Office, NC Division of Emergency Management will serve as State lead, and the County Emergency Management Director or designee will serve as the County lead, to coordinate all state resources at the scene of the emergency. • Resources required by Fire Departments beyond those available through mutual aid will be requested through the County Emergency Management office and routed to the Eastern Branch Office NC Division of Emergency Management. • During periods of emergency, fire and rescue units must be prepared to support each other using available expertise, equipment and manpower. B. Specific • County /Municipal Fire Departments • Departments should support the Incident Command System (ICS) structure of fire administration. • Assist with dissemination of disaster warning information. • Assist with traffic and crowd control, when staff permits. • Provide fire protection for shelters, mass care facilities and vital facilities in their fire district. • Assist with search and rescue operations. • Report the presence of hazardous material locations and identify possible problems under emergency conditions. • Assist with emergency tree cutting for emergency vehicle access. • Support 4 -wheel drive operations during severe weather situations. • Assist Progress Energy and other utility agencies as requested by the EOC. • Coordinate fire fighting and suppression activities in the County. • Assist with dissemination of warning, evacuations and advisories, when requested by the Director of Emergency Management. • Provide the relocation of fire - fighting resources, when required. • Staff the EOC or command post as required. • Ensure that lines of communication are open with field units. • Track expenses for response and recovery reports. • Provide back -up equipment and portable pumps. New Hanover County Emergency Operations Plan 46 Board of Commissioners Meeting 09/06/2011 4 -1 -48 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Support Forestry in control of wild land fires. Report significant injuries and fatalities of fire response personnel to the EOC, if activated. Immediately notify the Emergency Management office of potential major emergency situations. New Hanover County Emergency Operations Plan 47 Board of Commissioners Meeting 09/06/2011 4 -1 -49 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS FIREFIGHTING ESF #4 PRIMARY AGENCY: New Hanover County Fire Services SUPPORTING AGENCIES: Municipal Fire Departments US Coast Guard, Sector NC NHRMC EMS and Vitalink New Hanover County Emergency Management Pender County Emergency Management Brunswick County Emergency Management PRIVATE RESOURCES: EOC STAFFING: REFERENCE DOCUMENTS: Industrial Emergency Response Teams New Hanover County Fire Services Municipal Fire Departments Incident Command Plan & Guidance NHC Fire Service Equipment Inventory Critical Facilities List Search Management Plan Airborne Release Chemical Atlas EPA Title III List of Lists Cape Fear Port & Waterway Assessment Basic Hazardous Materials Plan PREPAREDNESS GUIDELINES COMMENTS /NOTES Review, revise and update mutual aid agreements, memorandum of understandings, standard operating guidelines, etc., on an annual basis. Staff the Fire /Rescue Function in the EOC, upon request. Maintain a message /event log for the EOC. Notify the PIO that the fire /rescue function is staffed in the EOC. Notify supporting agencies of the potential need for personnel and equipment. Compile lists of assets /personnel that can be deployed. Instruct support agencies to track expenses for reimbursement, maintaining an accurate record of expenditures for personnel, equipment, materials, fuel, rental equipment, etc. Identify potential sites that may experience increased hazard of fires. Re- assign fire /rescue personnel and equipment to areas that may not be impacted by disaster. Assist with warning and notification of disaster victims. If hazardous materials are involved, provide guidance for decision making as to their effects. Identify potential staging areas for mutual aid forces arriving from outside the area. RESPONSE GUIDELINES COMMENTS /NOTES Respond to request for fire suppression activities. Re- assign personnel and equipment to support fire /rescue activities as needed. Assist law enforcement with evacuation and warning, when needed. Re- deploy resources out of harm's way. New Hanover County Emergency Operations Plan Board of Commissioners Meeting 09/06/2011 4-1-50 48 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Provide back -up equipment for pumping, if needed. Respond to hazardous material events at the appropriate level. Request outside assistance, when appropriate. Coordinate activities with the N.C. Forest Service when activities involve suppression of wild land fires. Advise mutual aid forces of their need to be self - sufficient. Provide support for rescue activities, as needed. Restrict access into fire damaged areas. Track daily costs and develop expense reports. Advise the EOC of state /federal resources needed to cover shortfalls, at a minimum, 12 hours prior to need. RECOVERY GUIDELINES COMMENTS /NOTES Continue to coordinate fire /rescue activities with agencies. Designate staging areas for incoming fire resources. Support traffic control operations, if requested. Request replenishment of supplies expended during emergency. Assist with damage assessment activities, if requested. Withdraw fire fighting resources when no longer required. Ensure rested personnel for safe demobilization. Respond to request for fire inspections of temporary living or shelter locations. Participate in the review of operations during county led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 49 Board of Commissioners Meeting 09/06/2011 4-1-51 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 5- EMERGENCY MANAGEMENT PRIMARY AGENCY: New Hanover County Emergency Management SUPPORTING AGENCIES: New Hanover County Finance UNCW Emergency Management NHRMC Emergency Management NHC Employees Various Governmental Agencies I. PURPOSE • Activate and coordinate Emergency Operations Center (EOC). • Coordinate incident management and response efforts in accordance with NIMS. • Collect, process, maintain, and display situation information to facilitate the overall activities of the Emergency Operations Center and Incident Command (IC). • Coordinate, analyze, and disseminate current and accurate information for use by the EOC Director and the Incident Commander. • Ensure proper collection of information required to document the incident. II. SITUATION AND ASSUMPTIONS A. Situation New Hanover County Emergency Management is the primary agency responsible for coordination of response to large events. Emergency Management will support initial and ongoing assessment of emergency situations and provide timely and appropriate information to support government officials in determining required actions. Public information is managed by ESF -15. B. Assumptions New Hanover County Emergency Management will coordinate Emergency Operations Center (EOC) activation. Prior to or upon activation of the EOC, Emergency Management staff will perform a call -down of all those who need to report to the EOC. III. CONCEPT OF OPERATIONS A. General • Provide direction and control during large incidents affecting the citizens of New Hanover County. • Activate the EOC and facilitate coordination of mission assignments and resource allocations. • Process incoming official information for distribution to the proper agencies. • Ensure the EOC and /or IC is stocked with necessary supplies to process information. B. Specific • Provide via the EOC Director or Incident Commander up -to -date situation information to the Public Information Officer. • Maintain situation status boards, written or electronic, visible to all EOC /IC staff. • Assist resource management with identifying deployed resources. • Maintain familiarity with EOC technology. New Hanover County Emergency Operations Plan 50 Board of Commissioners Meeting 09/06/2011 4-1-52 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Provide impromptu instruction to incoming personnel in the use of technology and equipment, as necessary. • Produce Daily Summaries and Situation Reports (SITREPS). • Maintain the historical record of the incident and complete the After - Action Report. • Ensure FEMA documentation is maintained throughout the event. New Hanover County Emergency Operations Plan 51 Board of Commissioners Meeting 09/06/2011 4-1-53 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS EMERGENCY MANAGEMENT ESF #5 PRIMARY AGENCY: New Hanover County Emergency Management SUPPORTING AGENCIES: New Hanover County Finance UNCW Emergency Management NHRMC Emergency Management NHC Employees Various Governmental Agencies EOC STAFFING: New Hanover County Emergency Management New Hanover County Finance UNCW Emergency Management NHRMC Emergency Management NHC Employees REFERENCE DOCUMENTS: Emergency Operations Plan EOC Forms Critical Facilities List EPIC Media Briefing Books Vendor Contact Lists PREPAREDNESS GUIDELINES COMMENTS /NOTES Develop, revise and review memorandums of understanding, standard operating guidelines, mutual aid agreements, and other important documents on an annual basis. Ensure an adequate supply of EOC support supplies and reference documents are available. Ensure proper operation of EOC Technology with the support of NHC IT. Ensure food vendor agreements are in place. Copies maintained in NHCEM office. Ensure generator contract is in place and that installed generators are operational and have adequate fuel. Copies of generator contracts maintained in NHCEM office. Provide EOC staff training on use of WebEOC. Ensure continued availability of an alternate EOC. RESPONSE GUIDELINES COMMENTS /NOTES Provide direction and control for EOC operation. Ensure EOC Security is provided. Coordinate the overall effort to collect, analyze, process, synthesize, report and display essential information. Provide support for planning efforts. Actively solicit information from all ESFs in the EOC and maintain situation board (WebEOC). Provide for well being of EOC staff. Anticipate and advise IT of the need for additional technology resources. Track EOC personnel. Request activation of EAS, when needed. New Hanover County Emergency Operations Plan Board of Commissioners Meeting 09/06/2011 4-1-54 52 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Provide technical assistance to activate Dialogic. Operate WebEOC and Hurrevac. Establish/maintain liaison with CG Auxiliary, Civil Air Patrol or other overflight platforms. Draft and issue Situation Reports (SITREPS) and Daily Summaries. Maintain activity log for historical records. Provide for orderly shut -down of EOC /IC. RECOVERY GUIDELINES COMMENTS /NOTES Maintain all functions carried over from the Response phase. Participate in review of response operations during County led critique. Develop Plan of Action to improve response during future events. Draft the After - Action Report. Work with FEMA to provide required documentation. New Hanover County Emergency Operations Plan 53 Board of Commissioners Meeting 09/06/2011 4-1-55 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 6- MASS CARE, EMERGENCY ASSISTANCE, HOUSING AND HUMAN SERVICES PRIMARY AGENCY: SUPPORTING AGENCIES: PRIVATE RESOURCES: I. PURPOSE New Hanover County Department of Social Services New Hanover County Health Department American Red Cross, Cape Fear Chapter New Hanover County Schools New Hanover County Emergency Management Southeastern Center New Hanover County Sheriff's Office Municipal Police Departments Amateur Radio United Way of the Cape Fear Area (UWCFA) Salvation Army Cape Fear Convention and Visitor Bureau New Hanover County Engineering Department Generator Supplies- Under Contract Hotels /Motels To coordinate the activities involved with the provision of temporary shelter, mass feeding, disaster welfare information, and in some instances providing services to disaster workers. ESF 6 -A focuses on Donated Goods and Volunteer Coordination. Activities within this ESF are varied and may include: • Coordinate the tasking of sheltering activities. • Coordinate the establishment of mass feeding facilities. • Coordinate the relief efforts provided by private groups. • Coordinate the establishment of a system for shelter registration. • Coordinate provisions for emergency first aid. • Coordinate with other ESFs to ensure a safe shelter environment. • Coordinate activities of agencies providing shelter and mass care services to prevent duplication of services. II. SITUATION AND ASSUMPTIONS A. Situation • Based upon the County's hazard analysis, listed below are several emergencies which may require sheltering: • Severe Winter Storms • Tornadoes • Floods • Hazardous Material Accidents • Fires • Hurricanes • Brunswick Nuclear Power Plant Incidents • Earthquakes • Terrorist Events • Damaged Lifelines (phone, power, water, gas, etc.) New Hanover County Emergency Operations Plan Board of Commissioners Meeting 09/06/2011 4-1-56 54 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Several facilities have been designated as hurricane shelters within the County. The complete list is maintained in the New Hanover County Department of Emergency Management and the Cape Fear Chapter of the American Red Cross. The five emergency shelters are NHC schools: Dorothy B. Johnson, Noble Middle, Eaton Elementary, Trask Middle and Codington Elementary. Noble Middle School has been designated as a Pet Co- Location Shelter. Trask Coliseum (UNCW) can be used for a Radiological event. • New Hanover County has permanent generators at Dorothy B. Johnson, Noble Middle, and Eaton Elementary Schools. As the County Budget allows, permanent generators will be installed in all five main shelters. In the meantime, the other shelters have to rely upon primary commercial power and rental generator units. • New Hanover County has an agreement with First Baptist Church Activity Center to be used as an emergency shelter. • The Cape Fear Chapter of the American Red Cross is working to identify additional facilities that can be used for other than hurricane events. This list is updated as new shelter facilities are identified and made available to ESF6 as needed. • Out of county sheltering for New Hanover County residents (excluding special needs) will be coordinated through the Eastern Branch Office NC Division of Emergency Management and New Hanover County Emergency Management. • A written agreement exists between the American Red Cross and the New Hanover County Board of Education for coordination and use of school facilities for shelter /mass care activities. B. Assumptions • Local grocery stores, restaurants and other businesses could possibly support initial shelter /mass care operations with donations of emergency supplies. • For out -of- county evacuation, sufficient shelter capacity exists in adjacent counties. Shelter locations have been identified in Harnett and Johnston counties and will be made available, if necessary through the North Carolina Division of Emergency Management. Transportation and pickup points will be coordinated through the NHC Emergency Operations Center (EOC). • A high percentage of evacuees will seek shelter with friends or relatives rather than go to public shelter. Likewise, it is anticipated that many persons will elect to leave the area before the official order to evacuate is broadcast. • Churches and other groups may open shelters independently. These shelters cannot be supported by the County or American Red Cross. • Evacuees will be provided with public information in the shelter concerning the emergency event. • Assistance from the County to evacuate residential care facilities may not be available or adequate to handle the task. Residential care facilities are responsible for all evacuation and relocation plans, procedures and resources. III. CONCEPT OF OPERATIONS A. General • Chairman of the Board of County Commissioners in coordination with the Emergency Management Director and New Hanover County Department of Social Services Director or their designees will make New Hanover County Emergency Operations Plan 55 Board of Commissioners Meeting 09/06/2011 4-1-57 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN decisions on when and where to open shelters in a large scale emergency. However, in a small isolated emergency the Incident Commander may request the opening through the Emergency Management Director or designee. • Upon notification of a requirement for sheltering by the County Emergency Management Director, the Cape Fear Chapter of American Red Cross, serving as a support agency for shelter /mass care, will coordinate opening and operation. The American Red Cross, with NHC Departments of Social Service and Health Department, will mutually support shelter operations with shared personnel and support services. • If additional shelter support is needed following a disaster event, requests for assistance will be submitted to the Eastern Branch Office NC Division of Emergency Management by the County Emergency Management Department. • Public and private providers of institutional care (medical and residential) remain responsible for shelter plans, evacuation, transportation and relocation for their residents and clients. • New Hanover County will assume neither responsibility nor liability for unauthorized shelter openings during emergency events. • The County Department of Social Services, County Board of Education, American Red Cross and the Emergency Management Director will decide when shelters are to be closed. • At each County supported shelter location, the County will provide to the extent available health/medical support, communications, fire protection and security. • Churches, fire stations and community centers can be used as pick -up points for persons or groups requiring transportation to shelters. • Crisis intervention and mental health counseling will be provided at shelters and by referral, if necessary. • Residents utilizing public shelter spaces will be instructed to bring medications, blankets, special foods /formulas for children and a supply of food for personal consumption. No weapons, alcohol or pets (excluding service animals) are allowed in shelters, with the exception of Noble Middle School, where pets will be housed in a separate area of the school than their owners. Law Enforcement will have the authority to search bags and confiscate any items brought into the shelter. • The New Hanover County Sheriff's Office and the Wilmington Police Department will enforce security within the shelter and the area(s) immediately adjacent to the shelter (including parking locations). Two uniformed deputies or police officers will maintain foot patrol inside the shelter at all times. • An adult must accompany children under 18 years of age when entering the shelter. • Emergency transportation from shelters to area hospitals will be provided by the nearest emergency medical service if travel conditions are safe. • Shelters will be closed as soon as conditions allow for the safe return of evacuees to their homes. • Requests for additional shelter openings will be coordinated through ESF6 with the American Red Cross, New Hanover County Department of Social Services and Emergency Management. • Living conditions in the shelters will be basic at best and will not be geared for long -term stay. • Providers of institutional care are required to have emergency plans that include sheltering in place, relocation, and transportation. New Hanover County Emergency Operations Plan 56 Board of Commissioners Meeting 09/06/2011 4-1-58 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • In a catastrophic disaster, it is likely that long -term mass care will be required until rental units or temporary housing resources become available. B. Specific • American Red Cross, Cape Fear Chapter • Provide shelter supplies and feeding for evacuees in the shelters. • Coordinate activities with NHC Social Services and NHC Health. • Coordinate with other community partners for the emergency feeding of disaster victims not utilizing public shelter space. • Handle disaster welfare inquiries. • Provide information on conditions in the disaster area for shelterees. • Support post- disaster donated goods coordination activities with the United Way of the Cape Fear Area, Salvation Army and other organizations providing disaster relief services. • Provide staff to the Volunteer Reception Center (VRC), when requested. • Provide representative to the EOC, when required. • Provide manpower for general facilities oversight including shelter set up and tear down. • Provide an after action report within 24 hours following shelter closing. • New Hanover County Social Services • Coordinate shelter openings with the American Red Cross, Schools and Emergency Management. • Provide staff to shelters. • Coordinate with the Health Department and Home Health Care agencies on special needs populations. • Provide liaison to staff donated goods /volunteer coordination operations and Individual Care Coordination Center (IC -3). • Assist with registration of evacuees. • Assist with disaster welfare inquiries from separated family members. • New Hanover County Health Department • Coordinate health care operations in emergency shelters with the American Red Cross, Salvation Army, etc. • Provide health inspections, emergency immunizations and control of communicable diseases. • Provide crisis counselors to the public and emergency responders if available. • Coordinate temporary restrooms and dumpsters, when requested. • Provide health care support in the shelters, if requested. • Provide a representative to the EOC, when required. • Provide its auditorium, when needed by the EOC. New Hanover County Emergency Operations Plan 57 Board of Commissioners Meeting 09/06/2011 4-1-59 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS MASS CARE, EMERGENCY ASSISTANCE, HOUSING AND HUMAN SERVICES ESF #6 PRIMARY AGENCY: New Hanover County Department of Social Services SUPPORTING AGENCIES: New Hanover County Health Department American Red Cross, Cape Fear Chapter New Hanover County Schools New Hanover County Emergency Management Southeastern Center New Hanover County Sheriff's Office Municipal Police Departments Amateur Radio United Way of the Cape Fear Area (UWCFA) Salvation Army Cape Fear Convention and Visitor Bureau Local Hotels /Motels New Hanover County Engineering Department Generator Supplies- Under Contract PRIVATE RESOURCES: Hotels /Motels EOC STAFFING: New Hanover County Department of Social Services New Hanover County Health Department American Red Cross, Cape Fear Chapter New Hanover County Schools REFERENCE DOCUMENTS: Emergency Shelter Standard Operating Guide Shelter Back -up Power Procedures New Hanover County BNP SOG's PREPAREDNESS GUIDELINES COMMENTS /NOTES Review, revise and update memorandums of understanding, mutual aid agreements, checklists, standard operating guidelines, and building /shelter floor plans. Conduct annual training for appropriate staff. Respond to the EOC upon request. Notify supporting agencies to put their personnel and equipment resources on standby for activation. Maintain an event /message log at the EOC position. Notify the PIO that the Shelter /Mass Care Support Function is operational in EOC. Coordinate the tasking of all shelter activities with other supporting agencies. Coordinate the establishment and operation of all mass feeding operations. Coordinate the relief efforts provided by volunteer organizations performing mass care function. Coordinate the establishment of the shelter registration system. Coordinate provision of first aid in shelters and fixed feeding sites. Coordinate provision of medical support exceeding that required for first aid. New Hanover County Emergency Operations Plan 58 Board of Commissioners Meeting 09/06/2011 4 -1 -60 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Provide mass care data updates to the EOC and P10. Coordinate with law enforcement for security in shelters. Review communication networks to be sure shelters have working communications systems. Coordinate with mental health professionals to ensure presence or referrals in shelter facilities. RESPONSE GUIDELINES COMMENTS /NOTES Ensure that primary and supporting agencies maintain appropriate listings of agency staff to call for performing activities. These listings should include pager, alternate telephone, cellular phone, fax numbers, etc. Ensure that current listings of resource providers are maintained by agencies. Monitor evacuation activities. Assess the need for additional shelter openings. Provide for the replenishment of shelter supplies. Ensure that shelterees receive appropriate services while in shelter. Coordinate the consolidation of shelters. Ensure that shelterees who are not medically appropriate for general Red Cross Sheltering will be referred through the IC -3 to appropriate medical care. Ensure that individuals not able to come to mass feeding locations receive food supplies. Prevent duplication of goods and services for mass feeding operations. Maintain lists of all volunteer agencies providing mass feeding operations in the disaster area, i.e., location, contact person, hours of operation, mobile feeding points, logistical needs, etc. Ensure that each shelter location has a working communications system and can contact the EOC either by phone, cellular or amateur radio operator. Maintain reports of shelter conditions and any unmet needs. Track daily costs and develop expense reports. Advise the EOC of the needed State /Federal resources at least 12 hours prior to their need in the County. RECOVERY GUIDELINES COMMENTS /NOTES Coordinate with applicable State, volunteer and local government agencies to determine the need for extended shelter operations. Coordinate with the appropriate agencies for long term placement of disaster victims who cannot move back to their normal residences. Continue to provide regular updates on which shelters are open or closed. Provide census reports every 4 hours. Assist shelterees to access disaster services. Develop plan for orderly shutdown of shelters and /or consolidation of shelters. Provide shelter reports to the County PIO for inclusion in situation reports. If required, identify locations for temporary housing such as campers or trailers. Continue to coordinate with the other EOC functions providing services to shelters. Participate in the review of operations during county led critique. Develop plan of actions to improve response during future events. Recover disaster supplies such as cots, etc. for inventory, cleaning New Hanover County Emergency Operations Plan 59 Board of Commissioners Meeting 09/06/2011 4 -1 -61 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN and return to warehouse for future deployment. New Hanover County Emergency Operations Plan 60 Board of Commissioners Meeting 09/06/2011 4 -1 -62 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 6A- DONATED GOODS /VOLUNTEER COORDINATION PRIMARY AGENCY: United Way of the Cape Fear Area (UWCFA) SUPPORTING AGENCIES: New Hanover County Emergency Management NC Department of Emergency Management NC State Port Authority Wilmington Food Bank of Central and Eastern NC American Red Cross, Cape Fear Chapter Salvation Army NHC Social Services Department Church Organizations I. PURPOSE To facilitate the management, collection, distribution and delivery of goods, cash and voluntary services donated to support disaster relief efforts and to assist in providing unmet needs of disaster victims inside the County. This section assures the following: (1) Timely collection and delivery of solicited and unsolicited goods; (2) Coordination of volunteers (pre- assigned and spontaneous); (3) No interference with the control and usage of pre - designated goods /services donated to private charitable groups; and (4) Fulfill unmet needs of victims as necessary. II. SITUATION AND ASSUMPTIONS A. Situation • Usually individuals and businesses not directly affected by a disaster are eager to assist disaster victims through donations of goods, services and money. • Without an organized system for the management, identification and organization of donations, the situation will result in less than effective recovery for victims of disasters. • The timely release of information and guidance to the public on the types of relief supplies needed and the collection/delivery points is essential to the management of donated goods and volunteer services. • Donations of goods, cash and services must be managed at the County level to minimize the impact on the local economy. NC State Port may provide warehouse support if space is available. • Local resources may not be available and /or will be overwhelmed by the magnitude of the disaster. • The Food Bank of Central and Eastern NC operates in the County. The food bank has access to the State Food Bank. • In the past, churches, fire stations, radio stations, and other community facilities have been collection points for donations of disaster supplies. • Following Hurricane Fran, the United Way of the Cape Fear Area undertook the task of coordinating the unmet needs committee working to address the needs of disaster victims not met by Federal, State and volunteer groups. New Hanover County Emergency Operations Plan 61 Board of Commissioners Meeting 09/06/2011 4 -1 -63 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN B. Assumptions • Suitable space, personnel and equipment will either be available or made available from individuals or firms within the business community to coordinate the receipt, storage, distribution and /or shipment of donated goods and supplies. • Unsolicited donations of goods and services can be expected in large scale disasters. Donations of goods will be discouraged except as directed by the EOC. • In large scale disasters (affecting multiple areas of the State), the Governor's Office of Citizens Affairs or NC Division of Emergency Management may establish an 800 number to receive donations. • Regional distribution centers or Logistical Support Areas (LSA) to receive and dispatch arriving donations will be established by the State. • County governments affected by a disaster may establish distribution centers within or close to the disaster area(s). • Non - useful and unwanted goods can be expected and will have to be disposed of in a manner agreeable to all parties providing disaster relief. • Charitable, religious and community service groups will offer assistance in a number of areas. • Telephone numbers will be established and well publicized for individuals wishing to donate goods, services and money. • Local governments may establish local disaster donation funds separate from the charitable organization offering assistance to victims. • All efforts will be made to utilize the donations given as disaster relief for the purposes they were intended. • Volunteers not affiliated with any organized relief groups will be discouraged from going directly to the site of the disaster. Board of Commissioners Meeting 09/06/2011 4 -1 -64 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Staging areas suitable to receive goods and coordinate volunteers will be identified by the United Way, Salvation Army or other organizations. • Donations of goods and services will be utilized to the fullest extent possible to lessen the effects of the disaster on the victims and will be used for the purpose they were donated (to the fullest extent possible). • Volunteers arriving in the County will be advised of the need to be fully self - contained and of the housing and feeding arrangements (if any). • Donations of cash, check or credit card will be encouraged in lieu of goods. • Volunteers not already affiliated with an established relief organization will be encouraged to affiliate with one operating in the County. • Donations will be prioritized to alleviate the areas of greatest need. • All groups and agencies providing disaster relief will coordinate their activities through the County EOC. • After Disaster Assistance Centers (DACs) close, a committee comprised of all agencies providing disaster relief will meet to determine the needs of the victims not met by donations. B. Specific • The County Donated Goods /Volunteer Coordinator will establish contact and coordinate activities with the State Volunteer Coordinator and the Eastern Branch Office NC Division of Emergency Management. • Volunteers will be accepted from churches, civic groups, fire departments, rescue units and other established community service groups. • Every effort will be made to match the goods and services donated to the needs of the victims. • The County PIO will be the official spokesperson for this function. • Donations of used bedding will not be accepted under any circumstance. • Goods deemed unsuitable for distribution will be disposed of in a suitable manner or refused at the discretion of the Emergency Management Director. • Transportation of goods donated to victims outside of the County will be the responsibility of the donor. • Shipments leaving the County will be labeled, catalogued and coordinated with the Eastern Branch Office NC Division of Emergency Management. These shipments will be packaged to accomplish the following: • Timely and undamaged arrival to its destination. • Identification of contents. • Minimal need for re- packing if necessary. • Ease of loading and unloading. • Elimination of hazardous /inappropriate goods. • Palletized if possible. • A volunteer and donations phone bank and volunteer screening center will be operated from the United Way or at another facility, as directed. • The Volunteer /Donations Coordinator will work with the County PIO to educate citizens as to the types and quantities of goods and services needed for recovery. New Hanover County Emergency Operations Plan 63 Board of Commissioners Meeting 09/06/2011 4 -1 -65 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • The Volunteer /Donations Coordinator will participate in outreach efforts to assess the needs of the citizens and direct donated goods to the areas of greatest need. New Hanover County Emergency Operations Plan 64 Board of Commissioners Meeting 09/06/2011 4 -1 -66 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS DONATED GOODS /VOLUNTEER COORDINATION ESF # 6A PRIMARY AGENCY: United Way of the Cape Fear Area (UWCFA) SUPPORTING AGENCIES: New Hanover County Emergency Management NC Department of Emergency Management NC State Port Authority Wilmington Food Bank of Central and Eastern NC American Red Cross, Cape Fear Chapter Salvation Army NHC Social Services Department Church Organizations EOC STAFFING: United Way of the Cape Fear Area (UWCFA) Food Bank of Central and Eastern NC American Red Cross, Cape Fear Chapter Salvation Army REFERENCE DOCUMENTS: Donations Management and Volunteer Coordination SOG PREPAREDNESS GUIDELINES COMMENTS /NOTES Review and update mutual aid agreements, memorandums of understanding, checklists, standard operating guidelines, contact lists, etc. When requested, report to the EOC and assume control of the donations management function. Maintain an event and message log for the donations management function in the EOC. Identify and notify the supporting agencies that their resources and personnel may be required during the recovery period. Develop updated contact lists to include: phone (home, alternate, fax, etc.), pager, cellular, radio call signs, etc. Review procedures to be utilized in operating the donations management function. Notify the County PIO of the Volunteer /Donations Coordinator position being operational and staffed. Make contact with the State Donations Management officials and secure an 800 phone number. Begin to assess the situation and develop a status report for the EOC staff, as necessary. Identify areas that appear to have greatest need for resources. Work with the County PIO to develop media releases emphasizing what resources are needed. Begin planning for coordinated actions with law enforcement, transportation, resource management and public information functions. RESPONSE GUIDELINES COMMENTS /NOTES Begin tracking requests from citizens for unmet needs (example: roof repairs, debris clearance, removal of downed lines, restoration of New Hanover County Emergency Operations Plan 65 Board of Commissioners Meeting 09/06/2011 4 -1 -67 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN access ways, repairs of steps, rebuilding of structures, need for water, food, baby formulas, etc.). Develop a data base of unsolicited goods and services. Begin tracking offers of goods and services. Identify support staff to provide 24 -hour coverage on donations phone lines, when required. Log all activities and document all coordination with law enforcement, County PIO and transportation. Maintain a database of volunteers calling into the EOC donating services, goods, money, etc. Work with the County PIO to publish a local donations phone number. Develop an updated list of supporting agencies, staffs and equipment that can be utilized in the recovery period. Identify unmet needs and plan to overcome shortfalls. Emphasize equipment and personnel safety at all times. Identify areas within the County that could be used as staging areas for incoming supplies. In cooperation with the County PIO, encourage the donation of money in lieu of goods and services. Identify warehouse(s) that can store items requiring refrigeration. Track daily costs and develop expense reports and ask any supporting agencies to track expenditures as well. Advise the EOC at least 12 hours in advance of any necessary State or Federal resources needed. RECOVERY GUIDELINES COMMENTS /NOTES Develop and issue policies that will be used to manage donations and volunteer coordination functions. Staff the donations telephone lines on a 24 -hour basis or as needed. Identify areas of unmet needs and provide supplies. Request goods and materials not available within the County for disaster victims. Establish a donations account in cooperation with the County Finance Officer, when needed. Establish and chair an unmet needs committee for long -term recovery. Coordinate with other EOC representatives to determine what resources are available to support victims and donations management operations. Facilitate areas of responsibility between agencies. Maintain contact with municipalities to determine what assistance is needed and the supplies that may be utilized. Continue working with the County PIO to encourage/ discourage donations of specific items. Coordinate activities with private and quasi - government agencies providing relief efforts in the disaster area. Coordinate with interest groups (senior citizens, disabled, businesses, and industry, Chambers of Commerce, Cape Fear Visitor Bureau and Convention Center) and others to determine any needs or assets that can be employed in the relief effort. Request resources from State Donations Management officials, as necessary. Arrange for the long -term use of suitable facilities for donations, if required. This includes staffing the facility. Ensure that agencies involved in donations management have New Hanover County Emergency Operations Plan 66 Board of Commissioners Meeting 09/06/2011 4 -1 -68 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN tracked and maintained a log of their personnel and equipment expenses for reimbursement. In coordination with the County P10, publicize the location(s) of donated goods, distribution times and hours of operation. Ensure that donated goods and services are utilized in the areas of the County with the greatest need. Participate in the review of operations during a county -led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 67 Board of Commissioners Meeting 09/06/2011 4 -1 -69 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 7- LOGISTICS MANAGEMENT AND RESOURCE SUPPORT PRIMARY AGENCY: New Hanover County Emergency Management SUPPORTING AGENCIES: New Hanover County Finance Department County /Municipal Attorneys NC Division of Emergency Management Federal Emergency Management Agency (FEMA) U.S. Army Corps of Engineers - Emergency Management I. PURPOSE ESF 7 is responsible for providing a comprehensive, disaster logistics planning, management, and sustainment capability that harnesses the resources of logistics partners, key public and private stakeholders, and nongovernmental organizations to meet the needs of disaster victims and responders. ESF 7 is also responsible for developing a method of tracking the expenses incurred to locate and transport these resources. II. SITUATION AND ASSUMPTIONS A. Situation • Many of the resources listed below would be critical in both an immediate response and long term recovery period within the county. These critical resources may include: • Personnel • Equipment • Facilities • Information • Commodities • Temporary housing units • Tarps /plastic • Bottled water /ice • Generators • Portable toilets /dumpsters • The County Emergency Management Department maintains a list of the resources available within the county. • Resources from the Federal and State Governments will be requested to supplement /replace local resources that are inadequate to meet the demands of the emergency /disaster. B. Assumptions • Locally owned or controlled resources will be first employed to respond to a disaster or emergency situation in the county. • Adequate local resources to respond to a long -term emergency may not be available in the county. • Some personnel, equipment and supplies may be available initially to support the emergency response. • Federal and /or state resources may be delayed from arriving in the County in a timely manner. New Hanover County Emergency Operations Plan 68 Board of Commissioners Meeting 09/06/2011 4-1-70 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • County and municipal governmental units may have to carry out operations utilizing their own resources for the first 48 -72 hours of a disaster. • Some resources may be pre- staged near the disaster area, but not able to be delivered due to travel conditions and /or manpower limitations. • Municipalities may assist the County in warehouse and distribution activities. • Municipalities normally have forklifts, trucks and personnel available to assist the EOC in deployment of commodities for disaster victims. III. CONCEPT OF OPERATIONS A. General • County and municipal departments and agencies will use their own resources and equipment during emergencies and will have control over the management of these resources when the resources are needed to respond to the emergency situations. Security may be required for all resources. • Staging area(s) for incoming resources will be identified in accessible areas as a mobilization point. • An ESF 7 representative or finance officer will prepare procurement procedures for the acquisition or replacement of resources during day -to -day operation and also develop a procurement system to acquire expendable supplies during emergencies. • ESF 7 will also identify those resources and capabilities that are available in local businesses and industry and other contributing organizations and develop the necessary mutual aid agreements to acquire those resources to support the county under emergency conditions. • Each ESF will coordinate the need for additional personnel, equipment and /or relocation of supplies. • The County Finance Director or designee will issue instructions for all county departments to utilize in tracking the personnel and equipment resources used to respond to the disaster. During a Presidential Disaster Declaration, expenses incurred during the declaration period may be eligible for reimbursement, after the completion of Disaster Survey Reports and final review by FEMA /State Representatives. • Resource management will be coordinated from the County EOC and the Logistical Support Center (LSC) during county -wide emergency /disaster situations under the leadership of the Emergency Management Director or designee. The agency that has day -to -day control of a resource needed to respond to the disaster will continue to have operational control of the resource during an emergency period. New Hanover County Emergency Operations Plan 69 Board of Commissioners Meeting 09/06/2011 4-1-71 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS LOGISTICS MANAGEMENT AND RESOURCE SUPPORT ESF #7 PRIMARY AGENCY: New Hanover County Emergency Management SUPPORTING AGENCIES: New Hanover County Finance Department County /Municipal Attorneys NC Division of Emergency Management Federal Emergency Management Agency (FEMA) U.S. Army Corps of Engineers - Emergency Management PRIVATE RESOURCES: TBD EOC STAFFING: New Hanover County Emergency Management New Hanover County Finance Department New Hanover County Employees New Hanover County Response Emergency Management Organization (REMO) REFERENCE DOCUMENTS: LSC County Receiving Point (CRP) SOP New Hanover County Resource Guide New Hanover County NIMS Typed Resources Manual PREPAREDNESS GUIDELINES COMMENTS /NOTES Respond to the EOC upon request. Maintain a message /event log for the EOC location. Identify and notify supporting agencies that they may be needed. Take steps to assure that support agencies are on standby and ready to respond. Review the New Hanover County Resource Guide. Designate which support agencies will provide specific goods and services. Issue advisory to all support agencies to track personnel and equipment expenses in the event a Presidential Declaration is received and expenses are reimbursed. Determine what resources need to be procured under emergency purchase orders. Maintain a log of those purchases. Locate and secure warehouse space for transloading of bulk supplies. Coordinate the need to establish staging areas with the transportation function. RESPONSE GUIDELINES COMMENTS /NOTES Continue to review the accuracy of the New Hanover County Resource Guide. Coordinate activities with Federal and /or State teams that may be dispatched to the disaster area. Respond to resource requests from other EOC functions and agencies. Maintain records of all properties loaned, quantities, contact point, and return location. Coordinate emergency purchases between vendors and commercial sources. Coordinate activities with Federal /State officials to procure resources New Hanover County Emergency Operations Plan 70 Board of Commissioners Meeting 09/06/2011 4-1-72 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN that are not available within the County. Track daily costs and develop expense reports. Advise the EOC of State and Federal resources needed at least 12 hours prior to the County's need. RECOVERY GUIDELINES COMMENTS /NOTES Continue to respond to requests for supplies and services. Replenish supplies expended, where necessary. Ensure the return of supplies borrowed. Furnish newly acquired vendor sources to emergency management to include in the New Hanover County Resource Guide. Coordinate the use of goods and equipment volunteered by citizens and businesses. Assist in identifying secondary sites that might be utilized for receiving and disbursement of donated goods. Participate in the review of operations during County -led critique. Develop plan of action to improve response during future events. New Hanover County Emergency Operations Plan 71 Board of Commissioners Meeting 09/06/2011 4-1-73 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 8- PUBLIC HEALTH AND MEDICAL SERVICES PRIMARY AGENCY: New Hanover County Health Department SUPPORTING AGENCIES: New Hanover Regional Medical Center (NHRMC) Emergency Medical Services (EMS) & Vitalink Southeastern Center North Carolina Division of Public Health New Hanover County Emergency Management County and Municipal Fire Departments NC Office of Emergency Medical Services Airport Public Safety New Hanover County Sheriff's Office Mutual Aid Agencies I. PURPOSE • To provide for general protection of the public's health. • To provide general coordination of emergency medical services /mass medical activities to ensure the safety of life and property. • To provide care, identification, and disposition of victims of a mass casualty. II. SITUATION AND ASSUMPTIONS (PUBLIC HEALTH) A. Situation • The County Health Department, located in Wilmington, is the principal provider of public health services in the County. Acute care, beyond first aid response, will be handled by NHRMC EMS (see section III of this ESF). Patients will be transported for treatment to the appropriate medical center or hospital. • Home health care is provided by private agencies operating within the County. These providers of home health services are listed in the Individual Care Coordination Center (IC -3) Resource Guide. • The Cape Fear Public Utility Authority (CFPUA) provides water and sewer services to residents of Wilmington and the unincorporated parts of New Hanover County. The municipalities of Carolina Beach, Kure Beach and Wrightsville Beach also maintain and operate sewer systems in the County. • Some mobile home parks and sub - divisions are served by private water and sewer systems. The State Division of Water Quality maintains a list of private water and sewer systems. These systems have lift stations and pumping stations that are susceptible to flooding and contamination problems. • The Special Needs Registry is maintained by the NHC Senior Resource Center. This list would be available to response personnel through the IC -3 in the event of an emergency. • New Hanover County Health Department is responsible for animal control throughout the County and its municipalities, with the exception of Wrightsville Beach. The animal shelter is located on Division Drive. Wrightsville Beach operates a small holding shelter for short term use. B. Assumptions • A large -scale emergency will result in increased demands on the personnel and equipment resources of the Health Department and other health care providers in the County. New Hanover County Emergency Operations Plan 72 Board of Commissioners Meeting 09/06/2011 4-1-74 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • During the recovery period following a major disaster, natural or manmade, the Health Department will focus on controlling the spread of communicable diseases resulting from contaminated water supplies, failed septic tank systems, spoiled or contaminated food supplies and unsanitary living conditions. • A catastrophic disaster could result in multiple fatalities resulting in the establishment of temporary morgues and family inquiry services. • When local resources can no longer meet the demand of the situation, additional resource requirements will be requested through the Emergency Management Department, which will request assistance through the Eastern Branch Office NC Division of Emergency Management. III. SITUATION AND ASSUMPTIONS (MEDICAL SERVICES) A. Situation • New Hanover County has two major medical care facilities: • New Hanover Regional Medical Center- Level II Trauma Center • NHRMC, Cape Fear Campus • These facilities operate emergency departments and offer specialized services in addition to nursing care. • Residents requiring care in the hospital setting are normally referred to these facilities. Other specialized care is available from regional medical facilities in Greenville, Durham and Chapel Hill. • The EMS and rescue services operating in the County is New Hanover Regional Medical Center EMS. • New Hanover Regional Medical Center is designated as a Level II Trauma Center. • The County and /or State Medical Examiner is responsible for the disposition of the deceased. • A listing of licensed long term care facilities is maintained by the Emergency Management Department. • Mass casualty events could occur at various locations within the County, including but not limited to the following: • Wilmington International Airport • Major highways (1 -40, US 421 and US 74/76) • Chemical /manufacturing plants • NC State Ports Facility • UNCW Campus & Facilities • Festivals, parades, concerts, retail centers, and beach communities • New Hanover Regional Medical Center EMS is dispatched by the 911 Center. • New Hanover Regional Medical Center EMS has a Mass Casualty Plan (Section 4 MPI /Disaster, Standard 36) for response to events. A copy of this document is on file in the EMS Department. • During hurricane conditions, operations of EMS and rescue may be suspended or curtailed to protect the responders from high winds and flying debris. According to the NHREMS Inclement Weather Plan, EMS no longer crosses bridge spans once sustained wind speeds reach greater than 35 mph and operations are suspended at sustained winds of 50 mph. • The County and NHRMC PIOs will serve as the official spokesperson for mass casualty events. New Hanover County Emergency Operations Plan 73 Board of Commissioners Meeting 09/06/2011 4-1-75 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Disaster events involving EMS and mass care will be coordinated from the EOC, unless an on -scene command post is established. B. Assumptions • A large scale or prolonged disaster /emergency period will result in increased demands on the limited rescue capabilities within the County. • Disruption of the County's communication systems will severely impede the delivery of rescue services, thus making it more likely that many injured persons will be transported to medical facilities by family or friends who are not trained in rescue procedures. • Debris and increased traffic on the limited road network may delay response. • A catastrophic disaster may affect large areas of the surrounding Counties, making nearby medical resources unavailable. Medical resources may have to be secured from other areas of the State. • Following a disaster in which rescue facilities are damaged, new bases of operation may have to be established, thus increasing the response time of the rescue squads and EMS units. • In the event of a mass casualty occurrence, the County medical examiner will provide for care and disposition of remains. • Refrigerated trucks may have to be utilized to house the bodies of mass casualty victims until identification and release to next of kin can be made. • In a mass casualty event, County Officials will probably need the assistance of personnel from the Office of the State Medical Examiner and the NC Office of Emergency Medical Services. • Inquiries from family members of victims would over task the ability of the Medical Examiner's office to make timely notification of next of kin. NHRMC has a plan for a Family Reunification Center. VI. CONCEPT OF OPERATIONS A. General • The Health Department will implement effective environmental health, nursing, and health education practices to minimize the incidence of disease and illness. • The Health Department will coordinate health care in American Red Cross approved shelters and mass care facilities, if established. Services will be rendered in agreement with the ARC and Health Department protocols. • Inspections of damaged areas and shelters will be carried out in order to monitor food preparation, rest room facilities, pest control, sanitation, immunizations, and water purification needs. • The Health Department in cooperation with State and private labs will oversee testing of water supplies, if needed. • The movement of home bound patients normally cared for by home health care service and those special needs populations (when required) will be the responsibility of the agency rendering services to them at the time of the disaster in conjunction with the Individual Care Coordination Center (IC -3), when deemed appropriate and necessary. New Hanover County Emergency Operations Plan 74 Board of Commissioners Meeting 09/06/2011 4-1-76 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • The Health Department will coordinate with the County PIO concerning the distribution of information relating to disaster related health procedures and advisories. • The Health Director will coordinate with the Southeastern Center Director for the need to provide Critical Incident Stress Management (CISM) teams in shelters. • Patient triage, holding, treatment and transportation areas will be established by the EMS operations officer, when needed. • When necessary, an EMS officer will be located at the EOC or command post to coordinate the incoming rescue units and establish communications links with hospitals and the County 911 Center. • The New Hanover Regional Medical Center will coordinate air ambulance operations as needed. • Additional rescue resources may be secured through the Eastern Branch Office NC Division of Emergency Management or the State EOC in Raleigh, through the County Emergency Management Department. • Operations for mass casualty events will be coordinated by the Chief of Emergency Medical Services in conjunction with the Emergency Management Director. • Temporary morgue(s) will be organized and administered by the County Medical Examiner and supported by funeral home staff available in the County. Functions carried out in each morgue will be dictated by the circumstances. • State Medical Assistance Teams (SMAT) and State Mortuary Operations Response Teams (SMORT) are available from the State Office of Emergency Medical Services via North Carolina Emergency Management. NHREMS operates a SMAT Type III Team capable of mass decontamination operations for 150 patients per hour for two hours without resupply. NHRMC operates a SMAT Type II Team which is also capable of mass decontamination operations for 150 patients per hour for two hours without resupply. The SMAT II team is capable of establishing a 50 bed mobile field hospital that can be increased to a 90 bed hospital with additional local assets. They can create multiple forward deployed medical stations throughout the community, as needed, and establish an 80 bed Special Needs Shelter. The Strategic National Stockpile (SNS) is available from the Centers for Disease Control (CDC) via NC Emergency Management. B. Specific (PUBLIC HEALTH) Public health services in New Hanover County are directed, operated and coordinated by the Director of the New Hanover County Health Department. The County Health Director will coordinate the following: • Coordinate health care operations in emergency shelters with ARC, Salvation Army, etc. • Provide health inspections, emergency immunizations and control communicable diseases. • Provide inspections of mass care facilities, when requested. • Assist in establishing temporary morgue, when situation dictates. • Ensure crisis counselors are available to provide services to the public and responders. • Provide animal control services. • Assist ARC with disaster welfare inquiries. • Ensure that care facilities have plans in place to care for their populations. • Inspect food and water supplies, sanitation, and mass feeding locations in the County and shelters. • Provide a representative to the EOC when required. New Hanover County Emergency Operations Plan 75 Board of Commissioners Meeting 09/06/2011 4-1-77 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN C. Specific (MEDICAL SERVICES) • Medical services in New Hanover County are coordinated by New Hanover Regional Medical Center ( NHRMC) which: • Operates multiple inpatient and outpatient services within the community and emergency operations of each are coordinated through the Hospital Command Center. • The Hospital Command Center or Emergency Manager is the primary point of contact for medical resources during an emergency outside of normal operations. • Operates a model Emergency Medical Service (EMS) system that is responsible for coordination of all EMS resources within the community. • The Chief of EMS is responsible for operations of EMS. EMS is coordinated through an Operations Section at 218 N 2nd Street which reports to the Hospital Command Center when activated. • Manages all patient movement during a disaster. • Local transport resources are not available to manage the movement of `all' non ambulatory persons within the community. Statewide mutual aid will be required during large scale events such as community wide evacuation • Licensed Medical Care facilities are part of the Special Needs Task Force and are routinely informed that they will be required to manage movement of their patients. • Coordinate patient care through existing resources and disaster medial aid stations, alternate care facilities, or mobile field hospitals. • Coordinate fatality management in cooperation with Health Director, County Medical Examiner, and local /state /federal law enforcement. • Operates an ESF -8 Regional Coordination Center and Warehouse through predetermined MOAs with NCOEMS. • NHRMC will co- manage ESF -8 with the County Health Department by providing staff to the EOC 24/7, as requested. New Hanover County Emergency Operations Plan 76 Board of Commissioners Meeting 09/06/2011 4-1-78 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS PUBLIC HEALTH AND MEDICAL SERVICES ESF #8 PRIMARY AGENCY: New Hanover County Health Department SUPPORTING AGENCIES: New Hanover Regional Medical Center (NHRMC) Emergency Medical Services (EMS) & Vitalink Southeastern Center North Carolina Division of Public Health New Hanover County Emergency Management County and Municipal Fire Departments NC Office of Emergency Medical Services Airport Public Safety New Hanover County Sheriff's Office Mutual Aid Agencies PRIVATE RESOURCES: Urgent Care Offices Community Clinics EOC STAFFING: New Hanover County Health Department New Hanover Regional Medical Center /EMS Southeastern Center REFERENCE DOCUMENTS: New Hanover County Special Needs Plan EMS Multiple Patient Incident Plan (Mass Casualty) NHRMC Emergency Operations Plan Health Department Emergency Response Plan Strategic National Stockpile Plan Distribution & Administration of Potassium Iodide SOG Southeastern Center Continuity of Operations/Natural Disaster and Emergency Plan PREPAREDNESS GUIDELINES COMMENTS /NOTES Review, revise and update memorandums of understanding, mutual aid agreements, checklists and standard operating guidelines. Respond to the EOC to coordinate Public Health Services, when requested. Maintain message /event log in the EOC. Notify supporting agencies of potential need for personnel and equipment resources. Develop call back lists to include phone, pager, fax, mobile phone and alternate phone numbers. Compile lists of personnel available with same information. Notify PIO that the function is staffed in the EOC. Begin planning to meet health and medical needs of potential shelters. Coordinate activities with the Red Cross, Salvation Army and Mental Health. Assess the needs of special care groups in cooperation with home health care agencies, senior citizens, American Red Cross, Home Health Care and other groups providing care to homebound New Hanover County Emergency Operations Plan 77 Board of Commissioners Meeting 09/06/2011 4-1-79 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN individuals. Respond to requests for information on public health concerns. Prepare to release public health advisories in conjunction with the County P10. Ensure that a staffing pattern for the EOC function is in place for 24- hour coverage, if required. Provide census of area hospitals to EOC personnel, if requested. Determine if any health care facilities will have to be evacuated and the destination. Review, revise, update memorandum of understanding, mutual aid agreements and checklists annually. Respond to EOC and assume control of EMS /mass casualty resources. Ensure that Command Post has been established, when appropriate, and that a communications link is operational. Maintain an event and message log for the EOC position. Identify and notify the supporting agencies to include telephone, pager, cellular, fax numbers, and radio call signs. Respond to requests for rescue /mass casualty assistance. Begin to assess situation and develop report to be delivered at the EOC briefing outlining operational status. Develop action plan to overcome EMS /mass casualty resource shortfalls. Ensure that the County and hospital PIOs are briefed on a regular basis as to the status of the EMS /mass casualty operational readiness. Plan for alternate means of communication with field units if primary means of communications is disrupted. Establish communications link with Incident Command Post, when established. If needed, determine the status of private resources available to support EMS /mass casualty response. Identify secondary hazards that may threaten responders, plan to overcome these hazards. Ensure that all available local resources have been utilized prior to asking for State assistance. Coordinate with the other EOC functions for restrictions on search/disaster areas, transportation needs, resource needs, etc. Assess the need for the establishment of ICS at a disaster scene. Determine the need for specialized equipment /resources and request suppliers of this equipment. RESPONSE GUIDELINES COMMENTS /NOTES Maintain responsibility for the coordination of services, equipment and personnel to meet the health and medical needs of the disaster victims — See DMAT or DMORT under National Response Framework. Coordinate requests to the State for additional health/ medical personnel, equipment and supplies. Monitor food /drug safety, radiological hazards, chemical hazards, potability of water, wastewater disposal, solid waste disposal and vector control items. Coordinate victim identification/mortuary services with Medical Examiner and local law enforcement. See Mass Fatality Plan. Coordinate release of health advisories with the County P10. Monitor requirements of the special needs population in cooperation with the Individual Care Coordination Center (IC -3). New Hanover County Emergency Operations Plan 78 Board of Commissioners Meeting 09/06/2011 4 -1 -80 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Continue to respond to emergency medical calls as conditions permit. Decide at what condition no EMS calls will be undertaken, and advise supporting agencies of this condition. Determine any need for additional health and medical resources. Coordinate and direct the activation and deployment of voluntary resources of health, medical, personnel, supplies, and equipment. Coordinate the response to requests for assistance to mental health victims. Warn the public of contaminated water supplies and methods to purify via P10. Provide coordination of NHRMC, medical equipment, supplies, nurses, pharmacy services, environmental health departments, staff, nutritional services, mental health workers, crisis mental health workers in shelters, volunteer health workers, dental services, emergency immunizations and public information releases (in cooperation with the County P10). Track daily costs and develop expense reports. Establish response criteria when major hazards pose threat to responders. Determine locations for new EMS /Mass Casualty operational locations, if bases are damaged /inaccessible. Conduct mass casualty operations in accordance with mass casualty standard operating guidelines for EMS. Coordinate activities with other EOC functions to obtain support for operations. When required, identify patient triage, holding, treatment and transportation area. Establish Incident Command Post, if required. Establish communications link with the Command Post and field forces. Assess the need for requesting additional rescue resources from the State. Identify locations for temporary morgues, if required. Coordinate activities with Medical Examiner, when required. Instruct all responders to track their personnel and equipment expenses in the event of a Presidential Disaster Declaration. Request air evacuation of severely injured victims, when required. Coordinate activities with medical facilities. Provide notification of mass casualty event, and the number of victims. Assist with notification of next -of -kin, if requested, for mass casualty events. Access the National Pharmaceutical Stockpile (NPS) Push Packages, as necessary. Continue to update the County PIO on the status of EMS operations. Continue to provide briefings to the EOC staff. If mass casualty /EMS events occur on waterways, coordinate activities with the appropriate agencies. Request divers when needed for body recovery if safe driving conditions exist. Account for all responders to mass casualty /EMS events. Track daily costs and develop expenses report. Advise the EOC of any State /Federal resources needed at least 12 hours in advance. RECOVERY GUIDELINES COMMENTS /NOTES Monitor conditions for health and medical concerns. New Hanover County Emergency Operations Plan 79 Board of Commissioners Meeting 09/06/2011 4 -1 -81 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Resume response to requests for EMS and rescue, as appropriate. Coordinate emergency immunizations, if required. Release advisories on water, wastewater, etc. Ensure the safety and health of public health responders. Assess the need for emergency mosquito spraying with State agencies. Establish mental health counseling teams, if necessary. Provide CISM Teams, if needed. Assist in identifying locations and obtaining potable water and portable toilets. Coordinate the victim identification and mortuary services. Notify next of kin, when requested. Identify locations for temporary morgues, if required. Request additional public health personnel, equipment and supplies. Participate in the review of operations during County -led critique. Develop plan of actions to improve response during future events. Continue to coordinate the release of mass casualty /EMS events and status with the County P10. Continue to coordinate activities with private relief agencies. Provide assistance when resources will allow. Ensure that deaths are investigated and scenes secure. Cooperate with other EOC functions to ensure security and transportation needs are met. Continue to ensure security for mass casualty sites. Coordinate activities with Federal /State assessment teams that may arrive in the County. Coordinate activities with other functions to ensure continuity of operations. Account for all personnel assigned to EMS /mass casualty operations. Compile reports of damages to facilities, equipment, injuries to responders, etc. Begin process to ensure re- supply to expended supplies consumed during responses. Plan for orderly shut -down of emergency operations and return to normal operations. Release responders to return to base. Continue restrictions on search/mass casualty areas, if required. Assess the need for CISM Team for Search And Rescue and EMS personnel. Ensure that a summary of operations is filed with the County Emergency Management Department. Ensure that disaster victims evacuated from the disaster area have been returned to their place of residence (to include bed ridden, home bound, etc.) If emergency purchase of critical items is required, work with EOC function to ensure timely completion. Participate in the review of operations during county -led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 80 Board of Commissioners Meeting 09/06/2011 4 -1 -82 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 9- SEARCH AND RESCUE PRIMARY AGENCY: Wilmington Fire Department (Land Search) New Hanover County Emergency Management New Hanover County Sheriff's Office New Hanover County Fire Services (Water Search in Local Waters) US Coast Guard, Sector NC New Hanover County Emergency Management New Hanover County Sheriff's Office SUPPORTING AGENCIES: (Land and Water) Municipal Law Enforcement Local and Regional SAR Teams County and Municipal Fire Departments US Coast Guard, Sector NC NC Department of Wildlife NC Marine Fisheries US Marine Corps- Cherry Point NC Forestry Civil Air Patrol NC State Highway Patrol County /Municipal Planning and Inspections Departments County /Municipal Engineering Departments PRIVATE RESOURCES: Private Aircraft Private Boats I. PURPOSE To provide a method for coordinating the activities of the agencies responding to an emergency involving searches for lost or missing people. This includes structural collapse, missing persons, boaters or planes. This section outlines the coordinated operations necessary for a successful search, to include providing medical assistance to victims upon rescue. II. SITUATION AND ASSUMPTIONS A. Situation • The North Carolina Emergency Management Act of 1977 sets forth the responsibilities of state and local governments to prepare for the prompt and efficient care and treatment of injured persons. • The New Hanover County Department of Emergency Management is designated as the Search and Rescue (SAR) Coordinating Agency for the county as designated by county ordinance. • SAR incidents may be crime scenes and all precautions to protect evidence must be used. Immediate and hourly communications between searchers and law enforcement is necessary for an effective search. • The most common SAR missions involve lost persons, missing aircraft, and missing watercraft. The extent of the operation may vary from a few individuals looking for an elderly resident to a full scale SAR operation involving local, state, and regional resources. • In New Hanover County, dive search and recovery efforts may be undertaken due to the area's extensive waterways. Diving operations require extreme caution due to currents, debris, vessel traffic, and water clarity. New Hanover County Emergency Operations Plan 81 Board of Commissioners Meeting 09/06/2011 4 -1 -83 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • A number of resources are available within the county that can be utilized in any type of search. These resources are listed in the NIMS Typed Resources Inventory Manual. • North Carolina Task Force 11 Urban Search & Rescue (USAR) team is located in New Hanover County. Supplies, equipment and personnel can be shared with local response agencies. B. Assumptions • A command post will normally be established to coordinate the efforts of all agencies involved in a search. Representatives of all agencies should participate in Unified Command from the Command Post (CP). • Resources requested from outside the county may be delayed in arriving at the scene in a timely manner, due to weather, road conditions or the availability of personnel with the required expertise. • SAR personnel may be subjected to primary and secondary hazards while engaged in search activities. III. CONCEPT OF OPERATIONS A. General • Once notification of an emergency involving searches, including structural collapse, missing persons, boaters or planes, is received within the County, the pre- designated individuals trained in directing and coordinating SAR operations will ensure effective use of local resources. • Resources needed from outside the County will be identified by the NHC Department of Emergency Management. • The PIO may release information about the search and handle inquiries from media representatives on a timely basis after coordination with local law enforcement agencies. • Family members will be kept apprised of the progress of the search. • Unified Command will be utilized to coordinate activities of all the agencies involved in a search. • The Cape Fear Chapter American Red Cross and /or the Salvation Army may provide support for SAR activities if available. • Counseling for SAR Team Members may be available through the Critical Incident Stress Management (CISM) Team for this area. This assistance will be requested through the NHC Department of Emergency Management. New Hanover County Emergency Operations Plan 82 Board of Commissioners Meeting 09/06/2011 4 -1 -84 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS SEARCH AND RESCUE ESF #9 PRIMARY AGENCY: Wilmington Fire Department (Land Search) New Hanover County Emergency Management New Hanover County Sheriff's Office New Hanover County Fire Services (Water Search in Local Waters) US Coast Guard, Sector NC New Hanover County Emergency Management New Hanover County Sheriff's Office SUPPORTING AGENCIES: (Land and Water) Municipal Law Enforcement Local and Regional SAR Teams County and Municipal Fire Departments US Coast Guard, Sector NC NC Department of Wildlife NC Marine Fisheries US Marine Corps — Cherry Point NC Forestry Civil Air Patrol NC State Highway Patrol County /Municipal Planning and Inspections Departments County /Municipal Engineering Departments PRIVATE RESOURCES: Private Aircraft Private Boats EOC STAFFING: Wilmington Fire Department New Hanover County Sheriff's Office New Hanover County Fire Services REFERENCE DOCUMENTS: USAR MOU PREPAREDNESS GUIDELINES COMMENTS /NOTES Review and update plans, standard operating procedures, checklists and any memorandums of understanding quarterly or as necessary. Respond to the EOC upon request to coordinate search resources. Maintain message /event log in the EOC or on- scene. Notify supporting agencies of any need for their personnel and equipment. Obtain telephone, pager, back -up phone, cellular and fax numbers, radio frequencies, call signs and any other contact numbers necessary to reach supporting agencies and personnel. Plan for a response to search requests. Determine the status and needs of the specific incident. Commit and deploy local resources as available. Coordinate with agencies outside of the disaster area to ensure their resources are available and will be committed. Arrange for transportation of SAR teams and /or coordinate requests for transportation with the EOC transportation function member. Determine the status of available resources. New Hanover County Emergency Operations Plan 83 Board of Commissioners Meeting 09/06/2011 4 -1 -85 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Advise the County PIO when the search function is staffed on a 24- hour basis in the EOC. RESPONSE GUIDELINES COMMENTS /NOTES Designate command posts and /or staging areas, if needed. Ensure that operations are conducted in alliance with SAR Teams. Provide information to the County PIO for release to media representatives. Track daily costs and develop expense reports. Advise the EOC of any State or Federal resources needed at least 12 hours in advance. RECOVERY GUIDELINES COMMENTS /NOTES Upon request, supply the appropriate SAR resources. Ensure that responding agencies have maintained personnel and equipment expenditure logs. Request transportation and /or replenishment of supplies, etc. Provide for orderly shutdown of staging areas, if opened. Ensure that loaned equipment to SAR teams is returned to proper sources. Provide information to the County PIO for release to media representatives. Participate in the review of operations during county -led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 84 Board of Commissioners Meeting 09/06/2011 4 -1 -86 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 10- OIL AND HAZARDOUS MATERIALS RESPONSE PRIMARY AGENCY: Wilmington Fire Department New Hanover County /Municipal Fire Departments SUPPORTING AGENCIES: New Hanover County Emergency Management New Hanover County Sheriff's Office Municipal Law Enforcement US Coast Guard, Sector NC US Environmental Protection Agency NC Department of Environmental Health North Carolina State Highway Patrol NC Regional Response Teams PRIVATE RESOURCES: CHEMTREC Industrial Emergency Response Teams I. PURPOSE This section provides additional information for a response to a hazardous material emergency and assists the Local Emergency Planning Committee (LEPC) in meeting its requirements under the Emergency Planning and Community Right to Know Act — SARA Title III (SARA) of 1986. Additionally, this section provides for a coordinated response to hazardous materials incidents by placing available hazardous materials resources into action in the impacted area. II. SITUATION AND ASSUMPTIONS A. Situation • Oil and hazardous materials emergencies could occur from any one of several sources including the transportation, storage, or manufacturing of such materials. • An oil and /or hazardous materials incident could result in the discharge and /or release of contaminants in varying degree throughout the county or in the destruction of dwellings and property. • Firefighters are usually the first responders to incidents involving hazardous materials and are limited in their response capabilities to conduct offensive measures. • Victims of hazardous materials accidents may require unique or special medical care not typically available in the county or area. Hazardous materials emergencies may occur without warning requiring immediate response actions and may result in short /long term health, environmental and economic effect. • New Hanover County mandates the display of NFPA placards for identification of hazardous substances within a facility. • The Local Emergency Planning Committee (LEPC) has been established in the county by the State Emergency Response Commission to assist in identifying the magnitude of the chemical hazard present in the community, assess the vulnerability of the community to the hazard, and provide planning guidance for emergency response to hazardous materials events. • The LEPC receives the N.C. Community Right to Know reports required to be filed by industry with fire departments under NCGS 95 -173. Facility emergency response plans submitted to the LEPC are filed in the Emergency Management Office and with local fire departments by the reporting organization. Tier II forms New Hanover County Emergency Operations Plan 85 Board of Commissioners Meeting 09/06/2011 4 -1 -87 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN submitted by the facilities that report to the LEPC are maintained in the County Emergency Management Department. • The City of Wilmington Fire Department operates a Hazardous Materials Team. This Team also serves as the NC Regional Hazardous Materials Response Team (RRT 11) when responding to hazardous materials events outside of the County. The NC Division of Emergency Management provides sponsorship of the team. • Clean up of an oil and /or hazardous materials spill is the duty of the responsible party. The responsible party is required to notify the National Response Center of the event. • Assistance from the NC Regional Response Teams can be secured from the State EOC, 24 hours /day. Assistance may be in the form of advice or technical guidance and a limited response involving two to three HazMat team personnel. • An oil and /or hazardous materials incident will be invoiced to the responsible party. If no responsible party can be identified, then the expense of clean up is borne by federal, state or county government. B. Assumptions • Planning and training prior to an accident will significantly reduce the risk of loss of life to response personnel. Emergency response personnel are knowledgeable in the use /availability of local resources. • The oil and /or hazardous material involved in an accident can be identified within a reasonable period of time from the owner of the facility or the vehicle, from the shipping documents, from the properties of the material itself or from information provided pursuant to Title III or the N.C. Right to Know Act. For facilities, it is assumed that the facility involved in a hazardous material accident will attempt to provide all information required by SARA, Title III, Section 304. • The North American Emergency Response Guidebook (ERG) or an equivalent document, either alone or in combination with other information sources, can be used as a guide for initial action to be taken to protect the responders and the general public when responding to incidents involving hazardous materials. • For events occurring within or posing a threat to the navigable waterways under the jurisdiction of the U.S. Coast Guard, they will be the lead agency in coordinating response efforts. III. CONCEPT OF OPERATIONS • There are several types of incidents involving a response to oil or hazardous materials that responders could be faced with in the county. Hazardous materials incidents may involve: • Fixed facilities and pipelines. • Ship /barge casualties or improper cargo handling. • Highway and rail accidents. • Unknown material in the rivers, Intracoastal waterways, or the beaches. • The level of response will be determined by: • The amount and toxicity of the material involved in the accident or the release. • The population, property or environment threatened, and the level of protective equipment required for the involved substances. • The type and availability of protective equipment required for the release material. • The probable consequences if no immediate actions are to be taken. New Hanover County Emergency Operations Plan 86 Board of Commissioners Meeting 09/06/2011 4 -1 -88 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Incident command will be implemented on an appropriate scale at the scene of every hazardous material event in the county. • County and municipal responders recognize the role and authority of the US Coast Guard and the Environmental Protection Agency in Oil and /or Hazardous Materials response. • Warning and notifications of the public, including warning and notification to special populations such as the disabled, will be accomplished in accordance with the External Affairs (ESF -15) section of this plan. • The New Hanover County Emergency Operations Plan and facility plans filed with the County will serve as the official LEPC plan for response to oil and hazardous materials events /emergencies. • The New Hanover County Emergency Operations Plan will be coordinated with surrounding jurisdictions regarding any incident that poses potential problems for a multi jurisdictional response. New Hanover County Emergency Operations Plan 87 Board of Commissioners Meeting 09/06/2011 4 -1 -89 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS OIL AND HAZARDOUS MATERIALS RESPONSE ESF # 10 PRIMARY AGENCY: Wilmington Fire Department New Hanover County /Municipal Fire Departments SUPPORTING AGENCIES: New Hanover County Emergency Management New Hanover County Sheriff's Office Municipal Law Enforcement US Coast Guard, Sector NC US Environmental Protection Agency NC Department of Environmental Health North Carolina State Highway Patrol NC Regional Response Teams PRIVATE RESOURCES: CHEMTREC Industrial Emergency Response Teams EOC STAFFING: Wilmington Fire Department New Hanover County /Municipal Fire Departments Local Law Enforcement REFERENCE DOCUMENTS: Basic Hazardous Materials (HazMat) Plan Airborne Release Chemical Atlas EPA Title III List of Lists PREPAREDNESS GUIDELINES COMMENTS /NOTES Review, update and revise mutual aid agreements, memorandum of understanding, checklists and standard operating guidelines annually. Staff the Hazardous Materials Function in the EOC, when requested. Provide for 24 -hour coverage of position. Maintain a message /event log in the EOC. Notify the PIO that the Hazardous Materials Function is staffed. Assist the County PIO in developing advisories and media releases concerning hazards associated with potential spill /accident locations. Notify supporting agencies of any potential need for personnel and equipment resources. Compile list of available personnel /equipment by unit. Develop a contact list for support units including phone, cellular, pager, and fax numbers, etc. Identify locations in the County that could pose "hazardous materials" problems under specific conditions and report to the EOC representatives. Assume lead role for response to hazardous material events (fixed, roadways, pipeline, and waterway). Determine status of local clean up contractors. If not available, determine where the nearest units are located and estimated time to arrive in the County. Respond to requests of hazardous materials spills. Assess the situation and report to the EOC representatives. Advise agencies to keep track of the personnel and equipment New Hanover County Emergency Operations Plan 88 Board of Commissioners Meeting 09/06/2011 4-1-90 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN expenses. Ensure the availability of medical monitoring for hazmat teams, if required. RESPONSE GUIDELINES COMMENTS /NOTES Coordinate the response units and actions through on -scene units. Advise the County PIO of the situation and need for media response and protective action recommendations. Determine what outside resources will be required to assist County units. Request assistance from the State through the County Emergency Management. Notify local clean -up contractors or state air monitoring teams to be on stand -by, if applicable. Coordinate response actions with the other functions as necessary (fire /rescue, transportation, shelter /mass care, etc.). Ensure that response units are tracking their personnel and equipment expenses. Contact appropriate company officials to determine the extent of danger of hazardous materials. When appropriate, ensure that CHEMTREC has been notified of the event. When appropriate, ensure that US Coast Guard has been notified of the event. Coordinate actions with other State agencies. Ensure that the State EOC has notified those agencies that have jurisdiction (Wildlife, Water Quality, Environmental Management, Solid and Hazardous Waste, etc.) Determine the type of sheltering actions to be taken and coordinate with the American Red Cross. Establish Command Post and ICS System. Notify medical care facilities of the type of hazardous materials if injuries are involved. Ensure that medical monitoring of hazardous materials responders is provided on- scene, and that follow -up evaluations take place. RECOVERY GUIDELINES COMMENTS /NOTES Continue to assess the environmental impact in coordination with other agencies. Designate staging areas for clean -up contractors and equipment, if needed. Coordinate with law enforcement to keep area closed. Coordinate with the County PIO to provide updates to media representatives. Request the replacement of expended supplies and /or damaged equipment. Ensure that the costs of the response have been tabulated for billing of the responsible party. If hazardous materials affect any waterways, coordinate with the U.S. Coast Guard. Develop an after - action report on the incident for EOC personnel. Coordinate activities with other agencies to ensure that OPA 90 reimbursement application has been filed, when appropriate. Return units to base when no longer required. Participate in the review of operations during county -led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 89 Board of Commissioners Meeting 09/06/2011 4-1-91 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 11- AGRICULTURE AND NATURAL RESOURCES -UNDER REVISION- New Hanover County Emergency Operations Plan 90 Board of Commissioners Meeting 09/06/2011 4-1-92 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS AGRICULTURE AND NATURAL RESOURCES ESF # 11 -UNDER REVISION- New Hanover County Emergency Operations Plan 91 Board of Commissioners Meeting 09/06/2011 4-1-93 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 12- ENERGY -UNDER REVISION- New Hanover County Emergency Operations Plan 92 Board of Commissioners Meeting 09/06/2011 4-1-94 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS ENERGY ESF # 12 -UNDER REVISION- New Hanover County Emergency Operations Plan 93 Board of Commissioners Meeting 09/06/2011 4-1-95 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 13- PUBLIC SAFETY AND SECURITY PRIMARY AGENCY: New Hanover County Sheriff's Office New Hanover County Public Safety Communications Center- 911 SUPPORTING AGENCIES: Municipal Police Departments State Highway Patrol New Hanover County Emergency Management NC National Guard NC Department of Transportation US Coast Guard UNCW Police Department New Hanover Regional Medical Center Special Police NC State Ports Police Marine Patrol and Wildlife Enforcement Carolina Beach State Parks Ranger Fort Fisher State Parks Ranger Amateur Radio Emergency Services (ARES) National Weather Service PRIVATE RESOURCES: Private Security Firms Local Media WMNX — Primary EAS Cable Television Providers I. PURPOSE This section provides for facility and resource security; security planning and technical resource assistance; coordination of law enforcement activities; and traffic control and security of vital facilities during emergency and disaster situations. This section also includes the NHC Public Safety Communication Center (911); policies, and procedures to be used by county government agencies to disseminate warnings and to support response efforts following an actual or potential disaster occurrence. Coordination activities may include: • Implementation of County law enforcement mutual aid plans. • Integration of State law enforcement and NC National Guard resources with local law enforcement resources. • Establishment of a system to collect and disseminate information, data and directives pertaining to activities among law enforcement agencies. • Collection and dissemination of information and intelligence related to the disaster and potential problem areas in the County. • Receive public inquires and disseminate to county forces. II. SITUATION AND ASSUMPTIONS A. Situation • The County Public Safety Communications Center (911) is located at 220 Government Center Drive, Wilmington, NC. This facility is operational 24 hours per day and receives initial warnings. Public inquiries are received at this facility and warnings are disseminated to County forces. Communications capability is dependent on several towers located at: • Flemington Road Tower Site — County owned • Hill Valley Walk — Privately owned — County lease New Hanover County Emergency Operations Plan 94 Board of Commissioners Meeting 09/06/2011 4-1-96 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Government Center Tower- County owned • Progress Energy- Blue Clay Road- Privately owned — County lease • There are five maj or law enforcement agencies operating within the County and a number of other specialized agencies, these include: • NHC Sheriff's Office • City of Wilmington Police Department • Town of Wrightsville Beach Police Department • Town of Carolina Beach Police Department • Town of Kure Beach Police Department • UNCW Campus Police • NC State Ports Police • Carolina Beach State Parks Ranger • Fort Fisher State Parks Ranger • Airport Public Safety • New Hanover Regional Medical Center Special Police • State law enforcement agencies that routinely operate within New Hanover County are the NC Highway Patrol, Alcohol Law Enforcement (ALE), State Bureau of Investigation, Marine Fisheries Enforcement and Wildlife Resources Enforcement. • Federal law enforcement agencies operating within New Hanover County are the Federal Bureau of Investigation, Secret Service, Federal Marshals Services, Bureau of Alcohol, Tobacco and Firearms, Drug Enforcement Administration and Immigration and Customs Enforcement. • Telecommunicators in the Communications Center are to receive and dispatch traffic in accordance with their Standard Operating Procedures. The communications network and its associated components are dependent upon services provided by AT &T, Motorola and various cellular phone providers. • Emergency Management has the capability to use the Emergency Alert System (EAS) to deliver warnings and instructions to the public. Special needs groups, schools, persons in group quarters, camps and boaters in waterways may require special warning. • The 911 Center is also connected to the BNPP Direct Ring Down. This system allows direct communication with the Progress Energy control room via a dedicated phone circuit. • The National Warning System (NAWAS) phone can also be accessed from the 911 Center to transmit and receive warnings to the State Warning Point and the State EOC. • The County has the capability to activate its Dialogic Community Warning System (Reverse 911) to warn citizens by landline telephone and registered cell phones. B. Assumptions • Local law enforcement resources would quickly become overwhelmed by having to provide traffic control services, security operations and continuing routine patrols /responses. When local law enforcement agencies are overwhelmed, other law enforcement resources may be assigned to provide support to local forces. Following a disaster event, there will be an immediate and continuous demand for routine law enforcement patrols. • Depending upon the threat, some municipal police departments may be forced to temporarily relocate their base of operations (especially those located in the beach communities). New Hanover County Emergency Operations Plan 95 Board of Commissioners Meeting 09/06/2011 4-1-97 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • During a period of hurricane evacuation, traffic control problems will intensify throughout the County. Major roadways which will be affected are Highways 17, 421, 117, 74/76,1-40,1-140 and 132. Traffic flow could be hampered by evacuation, mechanical failures, accidents and unsynchronized traffic control lights along these routes. • During emergency and disaster situations, the commercial telephone system may become overloaded, thus delaying incoming and outgoing calls or making calls impossible due to increased usage. • Time Warner Communications and Charter Communications are the primary distributors of cable TV service in the County. These systems have the Cable Audio Interrupt capability. • Other assistance may be necessary to procure supplemental communications equipment and /or to locate available repair technicians following a major disaster. • An emergency at the Brunswick Nuclear Power Plant, which affects a portion of the County, may necessitate the need for the manning of pre - identified traffic control points. III. CONCEPT OF OPERATIONS A. General • Law enforcement operations, during times of emergencies and disasters, will be an expansion of normal functions and responsibilities. These responsibilities will include maintenance of law and order, traffic control, crowd control, security of vital facility and shelter locations, warning of isolated populations and enforcement of Emergency Proclamation issued by the County Board of Commissioners. • The New Hanover County Public Safety Communications Center (911) is operational 24 hours per day and can initiate notification and warning of appropriate personnel by telephone, radio or pager, as required using established notification procedures. • All law enforcement operations will remain under the jurisdiction of the senior law enforcement officer of the jurisdiction in which the emergency operations is taking place. The New Hanover County Sheriff will be the overall coordinating law enforcement officer for all law enforcement operations in the County during large -scale emergency and disaster events. • Local government can utilize all communication means possible to disseminate warnings to the public in a timely manner. These means include one or more of the following systems: • NOAA Weather Radio • Sirens, Horns, and Mobile Public Address Systems • Telephones (Land and Mobile) • Print and News Media • TV and Radio Broadcast • Emergency Alert System (EAS) and Cable Audio Interrupt • Dialogic Community Warning System • The 800 MHZ radio network will be the primary means by which the EOC will communicate with field forces in the County. • Notification of governmental officials and /or emergency personnel by the New Hanover County Public Safety Communications Center (911) will follow their established Standard Operating Procedures. • When any outside law enforcement agency is requested to provide support to the New Hanover County Sheriff's Office, a ranking officer from that organization will be present in the County EOC to coordinate operations of their personnel. New Hanover County Emergency Operations Plan 96 Board of Commissioners Meeting 09/06/2011 4-1-98 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Traffic control will be a joint effort of all law enforcement agencies operating in the County, when required. • Relocation of prisoners from the New Hanover County Detention Facility, if required, is the responsibility of the New Hanover County Sheriff's Office. • The Sheriff's Office has standard operating procedures in place to utilize during emergencies. • Municipal law enforcement agencies will work in coordination with the Sheriff's Office and provide support, as personnel and equipment limits allow. • Law enforcement agencies will provide security in mass shelter locations. • All requests submitted to the EOC for law enforcement or security forces will be coordinated through ESF 13. • Shifts for law enforcement units may be coordinated through ESF 13. • Curfews will be enforced within the disaster area by all law enforcement units. • Mass arrests and field bookings may be authorized by the Sheriff's Office. • Access, ingress and egress into the disaster area will be tightly controlled. B. Specific • Security for the EOC, staging areas, shelters, vital facilities and essential equipment locations will be provided by the Sheriff's Office. • The Sheriff's Office will request additional law enforcement personnel through the County EOC. • Two -Way Radio Systems - • The County's communications system is designated as the principal system to be used for direction and control activities. Principal users of this system include Law Enforcement, Emergency Management, and Fire /Rescue. • The Amateur Radio Emergency Service (ARES), a County volunteer organization, operates two - way radio systems. • Other two -way communications systems which may be used to communicate with the State EOC during emergencies include: ■ Division of Criminal Information (DCI) ■ Amateur Radio Emergency Service (ARES) ■ State Emergency Management Radio (VIPER) ■ Commercial Telephone ■ Satellite Phone o The following communication systems can be accessed from the 911 Communication Center: ■ Sheriff's Department Radio System- 400 MHz (Jail) ■ NC State Highway Patrol (VIPER) New Hanover County Emergency Operations Plan 97 Board of Commissioners Meeting 09/06/2011 4-1-99 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS PUBLIC SAFETY AND SECURITY ESF # 13 PRIMARY AGENCY: New Hanover County Sheriff's Office New Hanover County Public Safety Communications Center — 911 SUPPORTING AGENCIES: Municipal Police Departments State Highway Patrol New Hanover County Emergency Management NC National Guard NC Department of Transportation US Coast Guard UNCW Police Department New Hanover Regional Medical Center Special Police NC State Ports Police Marine Patrol and Wildlife Enforcement Carolina Beach State Parks Ranger Fort Fisher State Parks Ranger Amateur Radio Emergency Services (ARES) National Weather Service PRIVATE RESOURCES: Private Security Firms Local Media WMNX — Primary EAS Cable Television Providers EOC STAFFING: New Hanover County Sheriff's Office Wilmington Police Department New Hanover County Public Safety Communications Center - 911 State Highway Patrol REFERENCE DOCUMENTS: Hurricane Plan NC State Highway Patrol Coastal Evacuation Plan I -40 Lane Reversal Plan Radio 800 MHZ Standard Operating Guidelines Dialogic Standard Operating Guidelines PREPAREDNESS GUIDELINES COMMENTS /NOTES Review, update and revise mutual aid agreements, memorandum of understanding, standard operating guidelines, etc. annually. When requested, respond to the EOC and provide for 24 -hour staffing of the EOC position, when opened. Maintain a list of municipal officials and key State agencies contact phone numbers, unlisted numbers, pager number, cell phone and fax numbers, etc. Identify and notify the supporting agencies their resources and personnel may be required to respond. Develop and update contact lists with phone numbers (home, cellular, fax, etc.), pagers, radio call signs, 800mhz radios, etc. Plan for alternate means of communications, if primary system is New Hanover County Emergency Operations Plan 98 Board of Commissioners Meeting 09/06/2011 4 -1 -100 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN damaged. Notify the County PIO that the law enforcement function is staffed in the EOC. Develop situation reports to provide status of law enforcement operations at EOC briefings. Develop action plan to overcome law enforcement shortfalls. Plan for alternate means of communicating with field units if normal communications channels are disrupted. Identify secondary hazards that may affect responders. Develop a plan with circumstances under which law enforcement units will not respond in particular situations. Notify the County PIO of this plan. Determine what specialized equipment will be required to support coordinated law enforcement operations. Disseminate information, data and directives among law enforcement operational units. Review and update law enforcement operational personnel. Assign law enforcement units on a shift basis. Determine what assistance the impacted municipalities will require, best routes in and out of the disaster area and staging areas for potential law enforcement support personnel arriving from out of the County. Provide security for the EOC and shelters. RESPONSE GUIDELINES COMMENTS /NOTES Ensure that positions in the EOC are staffed on a 24 -hour basis. Post a shift schedule for this position and advise the EOC staff leader of action. Instruct supporting agencies and field units to report their status, area situation, personnel needs, equipment needs, activation of mutual aid agreements, location of field command posts, etc. Ensure communications have been established with field units, command posts, etc. Refer questions concerning the disaster or emergency situation to the Emergency Preparedness Information Media Center (EPIC) for handling. Identify location for incoming support, if necessary. Determine when conditions are unsafe for law enforcement units to respond. Advise units to seek safe shelter and remain inside. Advise the County PIO when law enforcement units will not respond due to weather. Assist with dissemination of evacuation notice. Respond to requests for evacuation assistance from citizens as long as it does not pose a hazard to responders. When conditions allow the resumption of safe patrols, deploy law enforcement units on a priority basis to secure damaged buildings, deter looting, direct and control traffic movements, enforce curfews, enforce no liquor sales, maintain general order, respond to calls for assistance, etc. Advise the PIO and EOC of rumors being called into the 911 Center. Coordinate actions with other EOC representatives to ensure adequate supplies of food, fuel, medical support, etc. Ensure that all supporting agencies have maintained accurate logs of personnel and equipment resources utilized for response. Continue to work with the County PIO to issue advisories as to curfews, areas closed to spectators, re -entry times, etc. New Hanover County Emergency Operations Plan 99 Board of Commissioners Meeting 09/06/2011 4 -1 -101 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Provide security in shelters, reception areas, disaster recovery centers, disaster application centers, etc. as requested. Enforce security in disaster area. Limit exit and re -entry into disaster area. This may include security zones within the Intracoastal waterway. Advise incoming law enforcement units of the need to be self - sufficient. Respond to requests for search assistance for missing persons. Clear all air operations with the EOC Director. Track daily costs and develop expense reports. Advise the EOC of State or Federal resources at least 12 hours prior to their need. RECOVERY GUIDELINES COMMENTS /NOTES Work with county and municipal agencies to support requests for law enforcement services. Coordinate activities with state agencies, as necessary. Request state law enforcement agencies to support the County and municipality operations. Control re -entry into impacted areas. Continue to respond to normal law enforcement requests. Enforce curfews and restrictions on sale of goods. Continue to operate county jail and provide security of prisoners. Respond to calls regarding crimes committed in area. Account for all law enforcement resources utilized in the disaster area. Compile reports of damages to facilities, equipment, injuries, etc. Instruct agencies to track their expenses in the event of a Presidential Declaration. Plan for the coordinated use of law enforcement resources. Integrate state and federal law enforcement resources into county forces. Advise the County PIO on the status of law enforcement operations. Develop plan for orderly shutdown of the EOC position. Develop an after action report for presentation to the EOC staff. Participate in the review of operations during county -led critique. Develop plan of actions to improve response during future events. New Hanover County Emergency Operations Plan 100 Board of Commissioners Meeting 09/06/2011 4 -1 -102 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 14- LONG TERM COMMUNITY RECOVERY PRIMARY AGENCY: New Hanover County Planning and Inspections Department SUPPORTING AGENCIES: Municipal Planning Departments New Hanover County Engineering Department Cape Fear Public Utility Authority New Hanover County Emergency Management New Hanover County Department of Social Services New Hanover County Information Technology New Hanover County Tax Department New Hanover County Finance Department New Hanover County Parks, Gardens and Senior Resource Center Salvation Army United Way of the Cape Fear Area Community Nonprofit and Faith Based Organizations PRIVATE RESOURCES: Consulting Engineers Progress Energy I. PURPOSE This section describes the damage assessment and recovery process, and outlines the criteria for individual assistance and public assistance programs. Individual Assistance Programs and Public Assistance Programs are considered to be recovery related. II. SITUATION AND ASSUMPTIONS A. Situation Most hazardous events which may affect the County or its municipalities have the potential for causing damage. A planned damage assessment program is essential for effective response and recovery operations. • If a significant emergency or disaster occurs, the following damage assessment activities will be conducted by local government: • Conduct of an initial impact assessment by field services. • Preparation of an Immediate Situation Report for the Control Group and State Emergency Management. • Determination of the need for outside assistance and /or resources. • Notification and transmittal of an Immediate Situation Report to the Eastern Branch Office NC Division of Emergency Management. • Initiation of detailed damage assessment activities including dispatch of teams to the field. • Preparation of a summary of field information gathered by damage assessment teams for the Control Group. • Submission of detailed damage assessment information by the Control Group to the Eastern Branch Office NC Division of Emergency Management. • Video, still, and digital photography both at ground and from the air should be made available as soon as possible after the disaster event. The County has trained personnel in damage assessment. The magnitude of the emergency or disaster may necessitate a need for mutual aid or additional personnel to be trained in damage assessment. New Hanover County Emergency Operations Plan 101 Board of Commissioners Meeting 09/06/2011 4 -1 -103 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Persons trained and experienced in damage assessment can be found throughout the State, in local and state government and in the business community. • Following a disaster, independent damage assessment activities will be conducted by a variety of organizations including, but not limited to: • Local, state and federal damage assessment teams • American Red Cross • Insurance companies • Utility companies • The Federal Disaster Relief Program is designed to supplement the efforts and available resources of state and local governments, voluntary relief organizations and other forms of assistance, such as private insurance. The President's Declaration of a major disaster or an emergency authorizes Federal assistance under the Stafford Act and activates other federal disaster relief programs as well. • A full Presidential Declaration of Disaster includes: • Public Assistance (PA) • Individual Assistance (IA) • Small Business Administration (SBA) Assistance • Hazard Mitigation Grant Programs (HMGP) • In lieu of a full Presidential Declaration, Federal assistance can also be delivered through a partial declaration, Emergency declaration or any combination of the following: • Search and rescue assistance • Fire suppression assistance • Health and welfare assistance • Emergency conservation programs • Emergency loans for agricultural interest • Disaster loans for homeowners /businesses • Repairs to the federal aided highway system • Tax refund /IRS assistance • Voluntary agency assistance through the American Red Cross • Emergency assistance program • The New Hanover County Board of Commissioners is responsible for providing leadership and coordination at the County level. • The President may declare an emergency in the absence of a Governor's request, when the emergency involves a subject area for which the Federal Government exercises exclusive or preeminent responsibility. • Hazard Mitigation Grants will be available through FEMA to the County after a Presidential Declaration. The grant total will be based on the amount of the Public Assistance funds provided to the applicants. • As potential applicants for Public Assistance, local governments and private non - profit agencies must thoroughly document disaster - related expenses from the onset of the emergency. • New Hanover County will automatically become eligible for federal assistance programs if a County contiguous to its borders receives a Declaration for Emergency Federal Assistance. New Hanover County Emergency Operations Plan 102 Board of Commissioners Meeting 09/06/2011 4 -1 -104 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN B. Assumptions • A catastrophic disaster will exceed the damage assessment resources of the County and will require additional damage assessment personnel. • State, county and municipal personnel not impacted by the emergency or disaster may be available to assist with impact assessment. • A catastrophic disaster may impede the ability of Emergency Management to provide immediate situation reports. • The demand for information by the media may interfere with the County's ability to conduct damage assessment. • Damage to the utility and communication systems may hamper the impact assessment process. • The thoroughness and accuracy of damage assessment can affect the receipt of recovery assistance. • During the damage assessment process, individuals lacking the means of adequate insurance to recover from the long -term effects of the disaster will be identified. III. CONCEPT OF OPERATIONS A. General • Responsibility for preliminary and detailed damage assessment lies with County and municipal governments, and other non - profit entities (if their facilities are affected). • County government is responsible for the coordination and support of recovery operations within the unincorporated areas. • Damage assessment and recovery operations will be coordinated from the County EOC, unless otherwise directed. • Accurate emergency logs and expenditure records will be kept from the onset of the disaster by each local government agency for possible reimbursement. • GIS maps will be developed to help illustrate areas of greatest damage. B. Specific • The Damage Assessment /Recovery Officer from the County Planning and Inspections Department will coordinate the compilation of damage assessment information, the plotting of damaged areas on local maps and the preparation of damage assessment reports for the EOC. • Damage assessment reports will include, but are not limited to, information on persons affected, victim mass care, infrastructure survival, damage to vital facilities and economic impact. • Damage assessment reports will be forwarded to the Eastern Branch Office NC Division of Emergency Management. • Damage assessment reports will be reviewed to determine if any outside assistance will be necessary to recover from the event. New Hanover County Emergency Operations Plan 103 Board of Commissioners Meeting 09/06/2011 4 -1 -105 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • The Governor may request a Presidential Declaration of a "major disaster," "major emergency," or a specific Federal Agency Disaster Declaration (SBA, Department of Agriculture, Corps of Engineers) to augment state, local and private relief efforts. • When the President issues a "Major Disaster Declaration," two basic types of disaster relief assistance are authorized: o Individual Assistance (IA) includes: • Temporary housing (100% Federal Dollars) • Individual /family grants (IFG) 25% state and 75% federal dollars • Disaster unemployment assistance • Disaster loans • Legal services to low - income families • Consumer counseling & assistance in obtaining insurance benefits ■ Social security benefits assistance • Veterans assistance • Casualty loss tax assistance o Public Assistance (PA) (75% federal and 25% state funds) • Debris removal • Emergency protective measures • Funds to permanently repair /replace road systems, water control /disposal /treatment facilities, public buildings, public equipment, public recreational facilities, etc. • When a major Federal Declaration is received, the President appoints a Federal Coordinating Officer (FCO) and the Governor appoints a Governor's Authorized Representative (GAR) to coordinate relief efforts and delivery of disaster assistance. • A Disaster Field Office (DFO) will be established near the disaster area. If the disaster affects a large region, a satellite DFO may be opened to handle disaster claims. • Disaster Recovery Centers (DRC's) will be established in the disaster area for individuals to make application for assistance. • Following the most recent disasters affecting the County, FEMA has elected to establish a toll free 800 number for disaster victims to call. After their call, damage inspectors are dispatched to verify losses, based on FEMA guidance, if needed. • If the declaration includes Public Assistance, an applicant's briefing will be conducted for those officials in county, state, local and private non - profit entities wishing to apply for reimbursement of disaster related expenses. During this briefing, each eligible entity will submit a Notice of Interest (NOI) and appoint an Applicant's Agent to coordinate the submission of disaster documentation to the DFO. • Following a major disaster event, an agency critique will be held to evaluate the jurisdiction response to the event. This critique will include topics related to the recovery effort, such as: • Mitigation of potential problems through the use of the Hazard Mitigation Grant Program. • Plan, ESF and checklist revisions based on lessons learned. • Status of unmet needs in the County. • Interagency cooperation. • Training needs of departments. • Response problems. • Citizens concerns. New Hanover County Emergency Operations Plan 104 Board of Commissioners Meeting 09/06/2011 4 -1 -106 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN • Management of donated goods, if necessary. • Necessary resources to improve response to future disasters. • Shelter concerns, if appropriate. • Emergency back -up power requirements. • The New Hanover County Tax Officer will be responsible for the following: • Assist damage assessment teams (county and municipal) with GIS and tax appraisal information. • Provide for the protection of county tax records. • Revise property tax records to reflect damages caused by disaster as directed by the County Commissioner. New Hanover County Emergency Operations Plan 105 Board of Commissioners Meeting 09/06/2011 4 -1 -107 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS LONG TERM COMMUNITY RECOVERY ESF # 14 PRIMARY AGENCY: New Hanover County Planning and Inspections Department SUPPORTING AGENCIES: Municipal Planning Departments New Hanover County Engineering Department Cape Fear Public Utility Authority New Hanover County Emergency Management New Hanover County Department of Social Services New Hanover County Information Technology New Hanover County Tax Department New Hanover County Finance Department New Hanover County Parks, Gardens and Senior Resource Center Salvation Army United Way of the Cape Fear Area Community Nonprofit and Faith Based Organizations PRIVATE RESOURCES: Consulting Engineers Progress Energy EOC STAFFING: New Hanover County Planning and Inspections Department Municipal Planning Departments Municipal Engineers United Way of the Cape Fear Area REFERENCE DOCUMENTS: New Hanover County Damage Assessment Plan New Hanover County Damage Assessment Tool PREPAREDNESS GUIDELINES COMMENTS /NOTES Staff the damage assessment /recovery position in the EOC, upon request. Maintain a message and event log during the time the EOC is open. Notify supporting agencies of personnel and equipment resources needed. Compile lists of resources (personnel and equipment) that can be used to support damage assessment activities. Advise the County PIO that the damage assessment/ recovery position is staffed on a 24 -hour basis. Prepare preliminary damage assessment reports for distribution to other EOC agencies. When sufficient preliminary data has been gathered, compile it into a report for transmittal to the State EOC. Notify tax office of potential need for tax maps and other GIS information. Coordinate damage assessment activities with municipality teams and compile their data into the County report. Begin initial planning to identify potential recovery sites. Coordinate transportation and equipment needs with appropriate agencies, when necessary. RESPONSE GUIDELINES COMMENTS /NOTES When appropriate, provide damage assessment teams with expedient New Hanover County Emergency Operations Plan 106 Board of Commissioners Meeting 09/06/2011 4 -1 -108 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN training in completion of forms. Confirm that resources are available to support damage assessment activities. Advise the County PIO of damage assessment activities and initial findings. Assign damage assessment teams to specific areas of the County. Advise EOC agencies of any hazards observed by damage assessment teams. Assist municipalities with damage assessment forms and process, if necessary. Review the list of County vital facilities to determine damage, if any. Track damage assessment teams (personnel & equipment) for possible reimbursement. Obtain information and reports from utility representatives regarding any system damage and expected repair time. Include any damage to utility systems in the reports sent to State. Verify locations for Disaster Application Centers (if opened) and coordinate with the County PIO to advise victims of locations. Work with the County PIO to prepare advisories regarding the heaviest damaged areas and to avoid traveling into these parts of the County. Include roadways, bridges damaged, etc. Track daily costs and develop expense reports. Advise the EOC at least 12 hours in advance of State or Federal resource needs. RECOVERY GUIDELINES COMMENTS /NOTES Coordinate information with utility representatives on severely damaged areas, if requested. Continue to compile damage assessment reports from teams. Provide expedient training of damage assessment teams, if needed. Determine if contract personnel for damage assessment tabulation will be required. In cooperation with the County PIO, educate the public on the damage assessment and recovery process. Continue to assist municipal damage assessment teams. Compile their data into the County report. Document areas of greatest destruction by using camera, video, etc. Assist County administration with request for disaster declaration, if appropriate. Coordinate with USDA for total of agricultural losses. Provide estimate of the number of housing units damaged or destroyed and businesses damaged or destroyed. Coordinate activities with the State Strike Team personnel dispatched to the County to do initial assessment of infrastructure. Provide copies of damage assessment reports to the State Strike Team personnel. Provide assessment of disaster area to disaster outreach teams. Identify areas of the County isolated by disaster. Notify potential applicants of Public Assistance Briefing location, date and time. Assist in identification of areas in the County for temporary housing sites, mobile home sites, feeding areas, service centers, etc. Coordinate information with adjusters from private insurance firms coming to the disaster area, if appropriate. Work with the County PIO to publicize the disaster recovery process. New Hanover County Emergency Operations Plan 107 Board of Commissioners Meeting 09/06/2011 4 -1 -109 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN Review the list of County vital facilities to determine damage, if any. New Hanover County Emergency Operations Plan 108 Board of Commissioners Meeting 09/06/2011 4 -1 -110 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN ESF # 15- EXTERNAL AFFAIRS -UNDER REVISION- New Hanover County Emergency Operations Plan 109 Board of Commissioners Meeting 09/06/2011 4 -1 -111 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN CHECKLIST OF ACTIONS EXTERNAL AFFAIRS ESF # 15 -UNDER REVISION- New Hanover County Emergency Operations Plan 110 Board of Commissioners Meeting 09/06/2011 4 -1 -112 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN APPENDICES Appendix A- Emergency Management Ordinance Appendix B- State of Emergency- Sample Resolution Appendix C- NC General Statutes for Emergency Management Appendix D- Mutual Aid Agreements Appendix E- List of Supporting Plans New Hanover County Emergency Operations Plan 111 Board of Commissioners Meeting 09/06/2011 4 -1 -113 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN APPENDIX A- EMERGENCY MANAGEMENT ORDINANCE On file in the Emergency Management Office. New Hanover County Emergency Operations Plan 112 Board of Commissioners Meeting 09/06/2011 4 -1 -114 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN APPENDIX B- STATE OF EMERGENCY- SAMPLE RESOLUTION On file in the Emergency Management Office. New Hanover County Emergency Operations Plan 113 Board of Commissioners Meeting 09/06/2011 4 -1 -115 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN APPENDIX C- NC GENERAL STATUES FOR EMERGENCY MANAGEMENT On file in the Emergency Management Office. New Hanover County Emergency Operations Plan 114 Board of Commissioners Meeting 09/06/2011 4 -1 -116 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN APPENDIX D- MUTUAL AID AGREEMENTS On file in the Emergency Management Office. New Hanover County Emergency Operations Plan 115 Board of Commissioners Meeting 09/06/2011 4 -1 -117 NEW HANOVER COUNTY EMERGENCY OPERATIONS PLAN APPENDIX E- LIST OF SUPPORTING PLANS Terrorism Annex Hazardous Materials Annex Hurricane Annex Brunswick Nuclear Plant Annex Special Needs Plan Hazard Mitigation Plan Continuity of Operations Plan New Hanover County Emergency Operations Plan 116 Board of Commissioners Meeting 09/06/2011 4 -1 -118 NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 CONSENT ITEM: 5 DEPARTMENT: PRESENTER(S): Michelle Harrell, Collector of Revenue CONTACT(S): Michelle Harrell, Collector of Revenue SUBJECT: Approval of ,July 2011 Tax Collections Reports and Write -Off Request for Uncollectible 2000 and 2001 Property Taxes BRIEF SUMMARY: Tax collection reports for July 2011 and a write -off request for uncollectible 2000 and 2001 property taxes are submitted for approval. STRATEGIC PLAN ALIGNMENT: RECOMMENDED MOTION AND REQUESTED ACTIONS: Approve as submitted. ATTACHMENTS: July 2011 Collection Report 2011 writeoff request COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recommend approval. COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 5 -0 O N i O 4 - i O Q . O V O V s O 3 V 3 2 O m 0 0 N O O 0 N 14j)- 1 O V i Ln r R:T M (.D I'D Ln O Ln m N 0o r-i M m 00 0 rq 0 ri ° o0 t.6 q:i ri c: 00 00 � 0 O � Ln � M � ro Ln � k0 Ln U) Q0 00 O 00 � 0 000 0 Lp aj � - � - QD 0 - v M r-� O M ::1- M O n m N O U r .-i p r-H 00 N r-H M Ln Ln M r-i o M M ri N +-+ N N M Ln O N � rl m rl rl a� >. 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O DC O Lr) 0) 0) O o0 N 0) 0) N I� ° a- O O Ln Ln rI rH Ol N N rl Board of Commissioners Meeting 09/06/2011 5 -1 -1 O 0 00 m 0) 0 m N 0 O M �l rl 14j)- 1 O V i O rq a, O � 0 000 O O M r-� aj -j N 00 00 N lD 00 rH W M M r N � rl rl rl a� DC CL CL 0 � V O � � N 0 0 � CL m N c n V) 4A i c: > cn E a� E J O O a� t _ U O 4-J i O �� _ O a-) •� +r — a -J of 3 M U Ln a a O O U O Board of Commissioners Meeting 09/06/2011 5 -1 -1 O 0 00 m 0) 0 m N 0 O M �l rl 14j)- 1 O V i 0 N i O 4 - i O CL cu O V a� O V s O 2 V D i LL O i 3 2 N Ln 00 4j)-I r N O 0 4j)-I 4j)-I 0 LPG 4j)-I a V G� V i rH rq aj CL 0 CL aj CL aj cu Board of Commissioners Meeting 09/06/2011 5 -1 -2 00 00 r r-I Ln lD O N m r1 r-I I-- N r� 4 4 l6 N Ln 00 (D Ln I� 00 N (,D �o M O O (D `-" m of � 0 0 of X a� m � a� � co ftk 00 00 m � ftk vn O U rl O Ln lD (N lD 00 Ln r1 m 0) � � Ln v r-..: r� O) M Ln N Ln qzll 00 (..D or) N (.D !E qzj. N 00 lD o aj rl L1 L1 � �... O 00 M 00 Ln N � m 00 O 00 O 2 N O o � O O � c O O V) or0 r� -I m m � � 6 4 4 0 0 ai n oro � N m -j 0 ate-+ 00 N r- Ln 00 0 Ln m m N LU qzl �C � V � c: N s m V) 4-j r X Ln C � -� H a-j O 4-J 0 O 4-J �_ W _ a Vf 3 v O O 3 O V Lh a s H U O U 0 N i O 4 - i O CL cu O V a� O V s O 2 V D i LL O i 3 2 N Ln 00 4j)-I r N O 0 4j)-I 4j)-I 0 LPG 4j)-I a V G� V i rH rq aj CL 0 CL aj CL aj cu Board of Commissioners Meeting 09/06/2011 5 -1 -2 Pursuant to NC GS 105 -378 the Collector of Revenue, Michelle D. Harrell, asks the New Hanover County Board of County Commissioner's to release the levy for tax years 2000 and 2001. The 10 year Statute of limitations prohibits the Collector from using forced collection measures to collect these taxes. These amounts are deemed insolvent and uncollectible. 2000 New Hanover Fire District Carolina Beach Kure Beach Wilmington Wrightsville Beach Real Estate 2,825.07 129.04 352.24 252.39 Personal Property 53,895.59 2,122.42 1,220.03 3.02 12,478.44 763.74 Motor Vehicles 117,281.04 2,822.98 3,727.39 375.90 60,663.11 706.17 Total 174,001.70 5,074.44 5,299.66 378.92 73,393.94 1,469.91 2001 New Hanover Fire District Carolina Beach Kure Beach Wilmington Wrightsville Beach Real Estate 4,896.29 163.19 352.24 1,435.95 Personal Property 73,624.96 2,469.02 1,780.17 12.95 31,059.92 812.05 Motor Vehicles 143,772.60 3,459.69 4,038.73 490.93 69,724.09 737.05 Total 222,293.85 6,091.90 6,171.14 503.88 102,219.96 1 Board of Commissioners Meeting 09/06/2011 5 -2 -1 NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 CONSENT ITEM: 6 DEPARTMENT: PRESENTER(S): Cam Griffin, Budget Director CONTACT(S): Cam Griffin, Budget Director SUBJECT: Adoption of Budget Amendments BRIEF SUMMARY: The following budget amendments amend the annual budget ordinance for the fiscal year ending June 30, 2012. 12 -001 - Finance 12 -022 - Finance 12 -037 - Finance 12 -025 - Budget 12 -026 - Budget 12 -031 - Health 12 -032 - Health 12 -033 - Health 12 -034 - Health 12-038 - Engineering 12 -041 - Emergency Management & 911 Communications STRATEGIC PLAN ALIGNMENT: Strong Financial Performance • Control costs and manage to the budget RECOMMENDED MOTION AND REQUESTED ACTIONS: Adoption of the ordinances for the budget amendments listed. ATTACHMENTS: B/A 12 -001 B/A 12 -022 B/A 12 -037 B/A 12 -025 B/A 12 -026 B/A 12 -031 B/A 12 -032 Board of Commissioners Meeting 09/06/2011 6 -0 B/A 12 -033 B/A 12 -034 B/A 12 -038 B/A 12 -041 COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recommend approval. COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 6 -0 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 001 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -001 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Superior Public Health, Safety and Education Strategic Objective(s): Increase public safety / crime prevention Fund: General Department: Finance Expenditure: Decrease Increase Contracted Services - Parking $42,000 Economic Development Account 70,000 Total $0 $112,000 Total $0 $112,000 Revenue: Decrease Increase Parking Revenue $112,000 Total $0 $112,000 Section 2: Explanation This budget amendment is to appropriate additional revenue received from extending operating hours and rates on the County's parking deck. These increased funds will be used to upgrade Scan Net, the parking financial software, and pay the labor cost associated with the extended hours. Additional revenue estimated at $70,000 will be new funding to be used for economic development. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -001, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -1 -1 AGENDA: SEPTEMBER 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 -022 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -022 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment: Fund: General Fund, Fire Services Fund, Emergency Telephone System Fund and Environmental Management Fund Departments: Various The following appropriation is hereby made to the General Fund, Fire Services Fund, Emergency Telephone System Fund and Environmental Management Fund and that the following revenue is estimated to be available to meet this appropriation. GENERAL FUND (includes Automation Enhancement & Preservation Fund): Expenditure: Decrease Increase Budget $1 County Finance 500.00 Non-departmental 291 Information Technology 85 Tax 52 Property Management 823 Vehicle Management 46 Engineering 21 Public Safety Communications 95 Public Safety Communications -ETSF 250 Emergency Management 12 Emergency Management & 911 Communications 48 Sheriff - Detention 160 Sheriff - Uniform Patrol 225 Sheriff -Vice 294 Planning & Zoning 35 Health Administration 21 Laboratory 19 Safe Kids 25 Epidemiology 23 D S S -Administration 45 Library 6 Parks & Gardens Operations 110 Museum 36 Total $2 Revenue: Decrease Increase Appropriated Fund Balance $2 Hazardous Material Plan Grant 9 2009 SCARP Grant 500.00 2008 PSGP Night Vision Grant 42 Port Security Grant 21 Safe Kids Grant 25 Conservation - Federal Grant 18 Contribution from Escrow-Library 3 Contribution - Museum Association 14 Contribution from Escrow - Vehicle Replacement 46 Transfer In-Special Revenue Fund 250 Total $2 Board of Commissioners Meeting 09/06/2011 6 -2 -1 FIRE SERVICES FUND: Expenditure: Decrease Increase Fire Services Administration $2 Fire Services Fire Departments 40 Fire Services Operations 416 Total $459 Revenue: Decrease Increase Appropriated Fund Balance $62 Installment Financing Proceeds 397 Total $459 EMERGENCY TELEPHONE SYSTEM FUND: Expenditure: Decrease Increase Public Safety Comm -ESTF $549 Total $549 Revenue: Decrease Increase Appropriated Fund Balance $549 Total $549 ENVIRONMENTAL MANAGEMENT FUND: Expenditure: Decrease Increase Environmental Management Landfill $30 Environmental Management Recycling 10 Environmental Management Waste Admin 221 Environmental Management WASTEC Maint 106 Total $368 Revenue: Decrease Increase Appropriated Fund Balance $368 Total $368 Section 2: Explanation To budget appropriated fund balances for outstanding purchase orders as of June 30, 2011. The amounts should be added to each appropriation as it appears in the budget ordinance in order to account for the payment against the fiscal year in which it is paid (adopted in the Budget Ordinance for FYI 1- 12 dated June 20, 2011). Section 3: Documentation of Adoption: This ordinance was approved as part of the budget adoption process. It is being presented now for your information. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -022, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this day of , 2011 (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -2 -2 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 -037 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12-037 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment: Fund: General Fund Department: Emergency Management, Sheriffs Office, Planning and Zoning, Health Department, Department of Social Services, Juvenile Services, Library, Senior Resource Center, and Cape Fear Museum. Expenditure: Decrease Increase Emergency Management $64 Sheriff s Office 1 Planning and Zoning 2 Health De artment 46 DSS - Administration 124 Juvenile Justice and Delinquency Prevention 11 Library 2 Senior Resource Center 7 Cape Fear Museum 147 Sheriff Night Vision & Digital Downlink Grant 202 Total $1 Revenue: Decrease Increase Emergency Management USAR Task Force Grant $12 Emergency Management Training Grant 5 Emergency Management USAR Task Force Grant 45 Emergency Management Hazardous Materials Grant 900 Emergency Management Exercise Grant 959 Sheriff COPS Hiring Program Grant 155 Sheriff State Criminal Alien Assistance Grant 91 Sheriff Traffic Safety Grant 6 Sheriff Submersible Robot Grant 109 Sheriff Night Vision & Digital Downlink Grant 202 Sheriff Dive Team Training Grant 12 Sheriff Equipment Grant 70 Sheriff Boats & Equipment Grant 585 Sheriff Good Shepherd Ministries Grant 1 Sheriff Crew Cab Truck Grant 31 Planning Eagle Point Project Grant 2 Health Port Security Grant 709 Health QI 101 Grant 631 Health Public Health Foundation Grants 2 Health Good Shepherd Ministries Grants 25 Health Men's Health Preventive Grant 12 Health Ministering Circle Grant 2 Health Safe Kids Fire Prevention Grant 300 Health Safe Kids Safe Crossing Grant 135 Health Kohl's Cares for Kids Grant 19 Health National Child Passenger Safety Grant 500 Health Safe Kids Cooking Safety Grant 299 Health Safe Kids Never Leave a Child Alone Grant 300 Health Safe Kids Week Grant 300 Health Glaxosmithkline Grant 311 Health NC Diabetes Ed Recognition Grant 198 DSS Food & Nutrition Admin Grant 124 ARRA Brigade Boys & Girls Club Grant 11,545 Juvenile Crime Prevention Council Admin Grant 416 Board of Commissioners Meeting 09/06/2011 6 -3 -1 Library Louisa May Alcott Grant Decrease 2 SRC Cape Fear Memorial Foundation Grant 7 Museum Grassroots Science Grant 147 Appropriated Fund Balance 52 Total $1 Fund: Revolving Loan Fund Department: Revolving Loan Program Expenditure: Decrease Increase Revolving Loan Program $59 Appropriated Fund Balance 52 Total $59 Revenue: Decrease Increase Revolving Loan Repayments $7 Appropriated Fund Balance 52 Total $59 Section 2: Explanation The General Fund is being increased to rollover unexpended grant funds from FYI I to FY 12. The Revolving Loan Fund is being increased to rollover unexpended fund balance from FYI I to FY 12. Section 3: Documentation of Adoption: This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12-037, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this day of , 2011. (SEAL) ATTEST: Sheila L. Schult, Clerk to the Board Jonathan Barfield, Jr., Chairman Board of Commissioners Meeting 09/06/2011 6 -3 -2 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 025 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -025 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Strong Financial Performance Strategic Objective(s): Control costs and manage the budget Fund: General Fund Department: Engineering/Social Services /Governing Body Expenditure: Decrease Increase Engineering: Capital Outlay - Other Improvements $420,340 Engineering /Storm Water Drainage: Contract Services $0 107,882 Supplies 2 Social Services /Adoption Assistance: Special Child Adoption 19,782 Total $0 $550,804 Revenue: Decrease Increase Governing Body /County Commissioners: Appropriated Fund Balance $550,804 Total $0 $550,804 Section 2: Explanation The General Fund is being increased to rollover unexpended funds from FY 11 to FYI 2. The funding includes (1) $110,682 for storm water and drainage projects; (2) $420,340 for repairs to the Cobb Annex; and (3) $19,782 for Special Child Adoption funds. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -025, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -4 -1 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 026 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -026 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Strong Financial Performance Strategic Objective(s): Control costs and manage the budget Fund: Automation Enhancement & Preservation Department: Register of Deeds Expenditure: Decrease Increase Register of Deeds /Automation Enhancement & Preservation: Contract Services $18,540 Capital Outlay - Equipment 315,144 Total $0 $333,684 Total $0 $333,684 Revenue: Decrease Increase Register of Deeds /Automation Enhancement & Preservation: Appropriated Fund Balance $333,684 Total $0 $333,684 Section 2: Explanation The Automation Enhancement & Preservation Fund is being increased to rollover unexpended funds from FYI I to FY 12. The funding is for a new recording system for the Register of Deeds. The Board of County Commissioners approved purchase of this equipment at their February 21, 2011 meeting. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -026, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -5 -1 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 031 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -031 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Superior Public Health, Safety and Education Strategic Objective(s): Provide health / wellness education, programs, and services Fund: General Fund Department: Health / Women's Preventative Health and Health Promotions Expenditure: Decrease Increase Health / Women's Preventative Health: Contracted Services $10,094 Health / Health Promotions: Salaries and Wages 22,305 Total $32 $0 Revenue: Decrease Increase Health / Women's Preventative Health: Grant - State - Women's Preventative Health $10 Health / Health Promotions: Grant - State - Health Promotions 22,305 Total $32 $0 Section 2: Explanation To adjust the FYI 1-12 Adopted Budget for actual grant allocations received. The State grant award for Women's Preventative Health Programs was $10,094 less than anticipated, necessitating reductions to screening, diagnostic and physician services for the Breast and Cervical Cancer Control Program ( BCCCP). BCCCP provides free or low -cost breast and cervical cancer screenings and follow -up to low income eligible women. Fewer eligible women will receive services. The State also reduced grant funding by $22,305 for educational and outreach services promoting safe and healthy lifestyles through injury prevention, tobacco prevention, general health education and HIV outreach testing program. The Health Promotions program currently has a vacant funded position which will be frozen to meet the required reduction. No impact is anticipated on services to be provided. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -031, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) ATTEST: Jonathan Barfield, Jr., Chairman Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -6 -1 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 032 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -032 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Superior Public Health, Safety and Education Strategic Objective(s): Provide health / wellness education, programs, and services Fund: General Fund Department: Health / Good Shepherd Program and Child Health Expenditure: Decrease Increase Health / Good Shepherd Program: Salaries and Wages $925 Supplies 4 Health / Child Health: Health / Child Health: 41 Supplies $0 41 Total $0 $5,041 Revenue: Decrease Increase Health / Good Shepherd Program: Grant - Local - Good Shepherd Ministries $5,000 Health / Child Health: Grant - State - Child Health 41 Total $0 $5,041 Section 2: Explanation To adj ust the FY 11 -12 Adopted B udget for actual grant allocations received. The Health Department received $5,000 additional funds from Good Shepherd Ministries that will be used to provide prescriptions and medical supplies for the indigent population. The Health Department State grant for Child Health was $41 higher than anticipated. The additional funds will be used for supplies for the Child Fatality Prevention program. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -032, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) ATTEST: Jonathan Barfield, Jr., Chairman Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -7 -1 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 033 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -033 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Superior Public Health, Safety and Education Strategic Objective(s): Provide health / wellness education, programs, and services Fund: General Fund Deliver value for taxpayer money Department: Health / Pregnancy Care Management, Family Counseling, Mental Health, and Child Coordination 4 Children Expenditure: Decrease Increase Health / Pregnancy Care Management (PCM): Salaries and Wages $3,176 Grant - State - DHHS Maternal Care 1 Health / Family Counseling: Salaries and Wages 167 Grant - State - Medicaid Services 167 Health / Mental Health: Salaries and Wages 7 Health Insurance Fees - Mental Health 7 Health / Child Coordination 4 Children (CC4C): Salaries and Wages 3 Grant - State - Medicaid Services 3 Total $0 $14,342 Revenue: Decrease Increase Health / Pregnancy Care Management (PCM): Grant - State - Medicaid Services $1 Grant - State - DHHS Maternal Care 1 Health / Family Counseling: Grant - State - Medicaid Services 167 Health / Mental Health: Health Insurance Fees - Mental Health 7 Health / Child Coordination 4 Children (CC4C): Grant - State - Medicaid Services 3 Total $0 $14,342 Section 2: Explanation To adj ust the FY 11 -12 Adopted Budget for increased State Medicaid payments and higher anticipated Health Insurance Fees. Additional funds are being received to support the increased program costs. Board of Commissioners Meeting 09/06/2011 6 -8 -1 Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -033, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -8 -2 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 034 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -034 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Superior Public Health, Safety and Education Strategic Objective(s): Provide health / wellness education, programs, and services Fund: General Fund Department: Health / School Health Expenditure: Decrease Increase Health / School Health: Salaries and Wages $67,893 Supplies 3 $0 Total $71,04611 $0 Revenue: Decrease Increase Health / School Health: Intergovernmental Revenue - School Funding $71,046 Total $71,046 $0 Section 2: Explanation The New Hanover County Public School (NHCPS) system contracts with the Health Department to provide nursing services in every school, to offer health screening, and to coordinate healthcare and health promotion. Due to cuts in State and Federal Funding for the schools, New Hanover Board of Education elected to reduce nursing services within the schools. This program is entirely self - supported by revenues paid by NHCPS. The budget amendment is to reduce the FYI 1-12 budget for actual revenues received, and reduce expenditures by freezing one vacant full -time nurse position and reducing program supplies. As a result, more schools will have part -time nurse coverage instead of full -time nurse coverage. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -034, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -9 -1 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 038 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -038 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Intelligent Growth / Economic Development Strategic Objective(s): Develop / maintain / implement comprehensive plans (land use, etc.) Fund: General Department: Outside Agencies - Economic & Physical Expenditure: Decrease Increase Outside Agencies - Economic & Physical Develop.: Beach Renourishment $225,000 Transfer Capital Project (Economic Develop.) $168,750 30,000 Total $168,750 $225,000 Revenue: Decrease Increase Outside Agencies - Economic & Physical Develop.: City of Wilmington Contribution $5,000 Carolina Beach Contribution 30,000 Kure Beach Contribution 15,000 Wrightsville Beach Contribution 5 Port, Waterway & Beach Comm. Contribution 1 Total $0 $56,250 Section 2: Explanation To budget 50% match for Division of Water Resources contingency dredging funds for the maintenance of Carolina Beach Inlet through June 30, 2012. The US Army Corps of Engineers estimates the project will cost $450,000. New Hanover County will provide 75% of the match from the Economic Development account and the Beach communities and the Port, Waterway and Beach Commission will contribute the remaining 25% funding that is required for the dredging project. The Board of County Commissioners approved appropriating $168,750 from the Economic Development Fund at their August 15, 2011 meeting. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -038, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -10 -1 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 12 - 041 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 12 -041 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Superior Public Health, Safety and Education Strategic Objective(s): Increase public safety / crime prevention Understand / act on citizen needs Fund: General Fund Department: Emergency Management & 911 Center/Hurricanes Expenditure: Decrease Increase Emergency Management & 911 Center /Hurricanes: Salaries and Wages (Estimated) $40,000 Supplies (Estimated) 10,000 Total (Estimated) $0 $50,000 Total (Estimated) $0 $50,000 Revenue: Decrease Increase Governing Body /County Commissioners: Appropriated Fund Balance (Estimated) $50,000 Total (Estimated) $0 $50,000 Section 2: Explanation Budget amendment for expenses related to EOC activation in response to Hurricane Irene. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 12 -041, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 6 -11 -1 NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 7 DEPARTMENT: PRESENTER(S): Fred Gainey, President, VFW Post 2573 Men's Auxiliary CONTACT(S): Bruce T. Shell, County Manager SUBJECT: Presentation of Awards by VFW Post 2573 BRIEF SUMMARY: VFW 2573 requested nominations from Sheriff McMahon and Mr. Gainey will present the Officer of the Year Award to the chosen recipient. STRATEGIC PLAN ALIGNMENT: Effective County Management • Recognize and reward contribution RECOMMENDED MOTION AND REQUESTED ACTIONS: Recognize award. COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recognize award. COMMISSIONERS' ACTIONS: Recognized award. Board of Commissioners Meeting 09/06/2011 7 -0 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 8 DEPARTMENT: County Manager PRESENTER(S): Linda Lytvinenko, Executive Director, Cape Fear Literacy Council CONTACT(S): Bruce T. Shell, County Manager SUBJECT: Consideration of Literacy Awareness Month and International Literacy Day Proclamation BRIEF SUMMARY: Linda Lytvinenko, Executive Director of the Cape Fear Literacy Council, plans to attend the meeting and requests that the Board consider a proclamation to recognize September 2011 as "Literacy Awareness Month" and September 8, 2011 as "International Literacy Day" in New Hanover County. STRATEGIC PLAN ALIGNMENT: Superior Public Health, Safety and Education • Keep the public informed on important information RECOMMENDED MOTION AND REQUESTED ACTIONS: Adopt the proclamation. ATTACHMENTS: Literacy Awareness Proclamation COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recommend approval. COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 8 -0 NEW HANOVER COUNTY BOARD OF COMMISSIONERS LITERACY AWARENESS MONTH AND INTERNATIONAL LITERACY DAY PROCLAMATION WHEREAS, Cape Fear Literacy Council, in conjunction with ProLiteracy, United Nations Educational, Scientific, and Cultural Organization, and thousands of community -based literacy organizations, is celebrating September as "Literacy Awareness Month" and September 8 th as "International Literacy Day "; and WHEREAS, since 1985, Cape Fear Literacy Council has provided reading, writing, spelling, math and English language tutoring and classes to thousands of New Hanover County adults; and WHEREAS, the National Adult Literacy Survey indicates that over 61,000 adults in New Hanover County are at the lowest levels of literacy and struggle to use printed and written information to function in society, achieve their goals, and develop their potential; and WHEREAS, these adults have difficulty securing jobs and a livable wage for themselves and their families, do not have access to adequate health care because they lack necessary reading and life skills, struggle to be effectively involved in their children's education, and have difficulty becoming fully engaged in their communities; and WHEREAS, the best indicator of a child's success in school is whether his /her mother reads, children whose parents have higher literacy skills do better in school, and the future of our community depends on the literacy levels of our adults and children; and WHEREAS, Cape Fear Literacy Council helps approximately 500 adult learners each year improve and thereby improve their job potential and performance, their community involvement, their families' quality of life, and their own ability to reach their goals and potential. NOW, THEREFORE, BE IT PROCLAIMED by the New Hanover County Board of Commissioners that September 2011 be recognized as "Literacy Awareness Month" and September 8, 2011 be recognized as "International Literacy Day" in New Hanover County; and BE IT FURTHER PROCLAIMED that the Board of Commissioners pledges themselves and challenges their fellow citizens to work to eliminate illiteracy in New Hanover County. ADOPTED this the 6 th day of September, 2011. NEW HANOVER COUNTY Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 8 -1 -1 NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 9 DEPARTMENT: County Manager PRESENTER(S): Gary Keyes, Recovery Month Committee Member CONTACT(S): Bruce T. Shell, County Manager SUBJECT: Consideration of National Alcohol and Addiction Recovery Month Proclamation BRIEF SUMMARY: Recovery Month is designed to empower people in recovery and educate our community about how substance use disorders affect all people in the community, including public safety officials, the workforce, older adults, and families. Gary Keyes, Recovery Month Committee Member, will be present to receive the proclamation to recognize that substance use disorders are treatable and recovery is possible. STRATEGIC PLAN ALIGNMENT: Superior Public Health, Safety and Education • Keep the public informed on important information RECOMMENDED MOTION AND REQUESTED ACTIONS: Adopt the proclamation. ATTACHMENTS: Recovery Month Proclamation COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recommend approval. COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 9 -0 NEW HANOVER COUNTY BOARD OF COMMISSIONERS NATIONAL ALCOHOL AND ADDICTION RECOVERY MONTH PROCLAMATION WHEREAS, behavioral health is an essential part of health and one's overall wellness, and prevention works, treatment is effective, and people can and do recover from substance use and mental disorders; and WHEREAS, all people have the fundamental and inherent value to be accepted and treated with respect, human dignity, and worth; and WHEREAS, individuals should have access to fully participate in community life including economic advancement and prosperity; fair and decent housing; quality education; positive opportunities to benefit from and contribute to material, cultural, and social progress; and WHEREAS, it is critical to educate our policymakers, friends and family members, health care providers, and businesses that substance use and mental disorders are treatable, and that people should seek assistance for these conditions, with the same urgency as they would any other health condition; and WHEREAS, all Americans have the opportunity to access provisions within the Affordable Care Act and Mental Health Parity and Addictions Equity Act (MHPAEA), aimed to improve physical and emotional health while ensuring people will receive the care they need at a more reasonable cost; and WHEREAS, substance use and mental disorders are serious public health problems, and in 2009, 4.3 million people received treatment for a substance use disorder and 30.2 million people for a mental health problem (2009 National Survey on Drug Use and Health); and we must continue to reach the millions more who need help; and WHEREAS, to help more people achieve long -term recovery, and learn how recovery positively benefits the Nation's overall well- being, the U.S. Department of Health and Human Services (HHS), the Substance Abuse and Mental Health Services Administration (SAMHSA), and the White House Office of National Drug Control Policy (ONDCP), invite all residents of New Hanover County, North Carolina to participate in National Recovery Month: Prevention Works, Treatment is Effective, People Recover (Recovery Month). NOW, THEREFORE, BE IT PROCLAIMED by the New Hanover County Board of Commissioners that September 2011 be recognized as "National Alcohol and Drug Addiction Recovery Month" in New Hanover County and call upon the people of New Hanover County and of North Carolina to observe this month with appropriate programs, activities, and ceremonies supporting this year's theme, "Join the Voices for Recovery: Recovery Benefits Everyone. " ADOPTED this the 6 th day of September, 2011. NEW HANOVER COUNTY Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 9 -1 -1 NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 10 DEPARTMENT: PRESENTER(S): Pamela H. Bostic, Execuitve Director, Southeastern Economic Development Commission CONTACT(S): Cam Griffin, Budget Director SUBJECT: Southeastern Economic Development Commission Presentation BRIEF SUMMARY: During the August 15, 2011 work session on Economic Development the Commissioners requested that Pamela H. Bostic report at a Commissioners meeting the benefit New Hanover County has received from its membership in Southeastern Economic Development Commission. Ms. Bostic will discuss the benefits with the Commissioners. STRATEGIC PLAN ALIGNMENT: Intelligent Growth and Economic Development • Deliver value for taxpayer money RECOMMENDED MOTION AND REQUESTED ACTIONS: Hear presentation. COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Hear presentation. COMMISSIONERS' ACTIONS: Heard presentation. Staff was directed to contact other agencies that may benefit from the membership and bring that information to the evening meeting in October for discussion and consideration of funding or giving notice to discontinue the contract by a vote of 4 -0. Board of Commissioners Meeting 09/06/2011 10 -0 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 11 DEPARTMENT: Parks PRESENTER(S): Jim McDaniel, Parks, Gardens & Senior Resources Director CONTACT(S): Jim McDaniel, Parks, Gardens & Senior Resources Director SUBJECT: Consideration of Smith Creek Budget Amendment Request BRIEF SUMMARY: Request to transfer unused funds from Bond Projects to recover the cost of a work change directive at Smith Creek Park. Problem: Excess traffic from ATV and pedestrians in a small area has worn the green vegetative barrier and caused significant silting of the southwest corner of the lake. This is the area of the floating dock and boat ramp. Sediment accumulation has caused the area to be too shallow for our needs. We've closed the park prior to construction in an attempt to correct this problem but trespassing has continued. New fencing has been installed to control access and now we are able to repair the problem area caused by the traffic. Purpose of the work change directive: Remove sediment accumulation from the lake to provide adequate depth for the boat ramp and floating dock. The additional funds will be used to recover the cost of the removal and relocation sediment accumulation in the southwest corner. Additional funding will provide all material, equipment, labor and supervision for installation of the temporary sheet pile, sediment removal and hauling /disposal on -site. Requested transfer of $90,000 will come from $30,000 excess from Ogden Park which is completed and $60,000 excess in planning and design. STRATEGIC PLAN ALIGNMENT: Effective County Management • Deliver value for taxpayer money RECOMMENDED MOTION AND REQUESTED ACTIONS: Approve transfer and adopt the ordinance for budget amendment 2012 -14. ATTACHMENTS: B/A 2012 -14 COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Recommend approval. Board of Commissioners Meeting 09/06/2011 11 -0 COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 11 -0 AGENDA: September 6, 2011 NEW HANOVER COUNTY BOARD OF COMMISSIONERS AN ORDINANCE AMENDING THE FISCAL YEAR 2012 BUDGET BY BUDGET AMENDMENT 2012 - 14 BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following Budget Amendment 2012 -14 be made to the annual budget ordinance for the fiscal year ending June 30, 2012. Section 1: Details of Budget Amendment Strategic Focus Area: Intelligent Growth / Economic Development Strategic Objective(s): Enhance / add recreational, cultural and enrichment amenities Fund: Smith Creek Park Department: Parks, Gardens and Senior Resource Center Expenditure: Decrease Increase Capital Project Expense $90,000 $90,000 Total $0 $90 Revenue: Decrease Increase Transfer in from Capital Project $90,000 $90,000 Total $0 $90 Fund: Park Bonds Department: Parks, Gardens and Senior Resource Center Expenditure: Decrease Increase Capital Project Expense $90,000 Transfer to Capital Project $90,000 Total $90,000 $90 Section 2: Explanation This budget amendment will transfer $90,000 from the Park Bond Fund to the Smith Creek Park Fund. Additional funds are required for Smith Creek Park to remove sediment accumulated in the lake to provide adequate depth for the boat ramp and floating dock. Section 3: Documentation of Adoption This ordinance shall be effective upon its adoption. NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina, that the Ordinance for Budget Amendment 2012 - 14, amending the annual budget ordinance for the fiscal year ending June 30, 2012, is adopted. Adopted, this 6th day of September, 2011. (SEAL) Jonathan Barfield, Jr., Chairman ATTEST: Sheila L. Schult, Clerk to the Board Board of Commissioners Meeting 09/06/2011 11 -1 -1 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 12 DEPARTMENT: PRESENTER(S): Roger Kelley, Tax Administrator CONTACT(S): Roger Kelley, Tax Administrator SUBJECT: Public Hearing on the 2012 Schedule of Values BRIEF SUMMARY: The Board heard a presentation on the proposed 2012 Schedule of Values at their August 15, 2011 meeting and scheduled a public hearing for September 6, 2011. The 2012 Schedule of Values is available for review in the County Commissioners office. STRATEGIC PLAN ALIGNMENT: RECOMMENDED MOTION AND REQUESTED ACTIONS: Conduct the public hearing. COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Conduct the public hearing. COMMISSIONERS' ACTIONS: Conducted the public hearing. Board of Commissioners Meeting 09/06/2011 12 -0 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 13 DEPARTMENT: PRESENTER(S): Nicole Dreibelbis, Planner; Planning Board Representative: Dan Hilla CONTACT(S): Jane Daughtridge; Current Planning & Zoning Manager; and Chris O'Keefe, Planning & Inspections Director SUBJECT: Public Hearing Rezoning Request Z -911, 08/11 - Request by Michael Edwards to Rezone Approximately 0.88 Acres at 3200 and 3204 North Kerr Avenue from AR Airport Residential to CD (A -I) Conditional Airport Industrial BRIEF SUMMARY: At their August 4, 2011 meeting, the Planning Board voted 5 -0 to recommend approval of the conditional district (A -I) rezoning request. No one from the public spoke in favor or in opposition of the proposed rezoning. Both parcels are identified as Transition on the 2006 CAMA Land Classification Map. STRATEGIC PLAN ALIGNMENT: Intelligent Growth and Economic Development • Attract and retain new and expanding businesses • Understand and act on citizen needs RECOMMENDED MOTION AND REQUESTED ACTIONS: ACTION #1: Adopt a statement in accordance with NCGS 153A -341 which requires that "Prior to adopting or rejecting any zoning amendment, the governing board shall adopt a statement describing whether its action is consistent with an adopted comprehensive plan and explaining why the board considers the action taken to be reasonable and in the public interest." EXAMPLE for approval: The County Commissioners find that this request for zoning map amendment from AR Airport Residential district to CD (AI) Conditional Airport Industrial as described is: 1. Consistent with the purposes and intent of Policy 4.2 of the 2006 CAMA Land Use Plan, which addresses the need to delineate areas for industrial use which maximize the efficient use of infrastructure while protecting the fragile ecosystem from harm and protecting residents from undue impacts. It is also consistent with the goals and objectives contained within the 1991 Wrightsboro Neighborhood Plan and the intent of the Al zoning district; and 2. Reasonable and in the public interest to rezone 0.88 acres from AR Airport Residential to CD (AI) Conditional Airport Industrial in this location adjacent to similarly approved development. Note: A Special Use Permit is a quasi - judicial action requiring an evidentiary hearing and findings of Board of Commissioners Meeting 09/06/2011 13 -0 fact. ACTION #2 Choose One): Use the Script/Worksheet to make findings and 1. Grant the special use; or 2. Add conditions to the special use; or 3. Deny the special use. ATTACHMENTS: Z -911 Staff Summary Z -911 Petition Summary Z -911 Adjacent Property Owner Map Z -911 Site Plan Z -911 Applicant Materials COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) COMMISSIONERS' ACTIONS: Rezoning was approved 4 -0. Special Use Permit was approved 4 -0. Board of Commissioners Meeting 09/06/2011 13 -0 CASE: Z -911, (07/11) PETITIONER: Michael Dwayne Edwards REQUEST: Rezone from AR Airport Residential to CD (AI) Conditional Airport Industrial ACREAGE: 0.88 Acres LOCATION: 3200 and 3204 North Kerr Avenue LAND CLASS: Transition STAFF SUMMARY PLANNING BOARD ACTION: At its August 4, 2011 meeting, the Planning Board voted 5 -0 to recommend approval of the CD (AI), Conditional Airport Industrial, rezoning. No one from the public spoke in favor or opposition of the proposal. PROPERTY SPECIFICS The properties are accessed off of North Kerr Avenue, between Castle Hayne and Blue Clay Roads. There are two parcels which are part of this request, 3200 and 3204 North Kerr Avenue. 3200 N. Kerr Avenue is a 0.43 acre tract and 3204 N. Kerr Avenue is a 0.45 acre tract, for a total of 0.88 acres. Both properties belong to the Life Estate of Lena S. Wiggs; Mr. Michael Dwayne Edwards is the grantee for both properties. CHARACTER OF THE AREA Current Zoning The Airport Residential Zoning District is established for the purpose of limiting the development of land within the vicinity of the New Hanover County Airport to low density residential development. The intent of this section is to minimize aircraft hazards by excessive density; to prohibit the development of places of assembly such as schools, hospitals, rest homes or other uses which tend to concentrate large numbers of people; and to promote the health, safety and general welfare of the inhabitants of the county by preventing the creation of hazards to the Airport, thereby protecting the lives and property of the users of the Airport and of occupants in the vicinity and preventing destruction or impairment of the utility of the Airport and the public investment therein. Proposed Zoning The Airport Industrial District is established as a planned restricted industrial district in which the principal use of land is for indoor manufacturing and distributive type operations that are compatible with airport facilities and which require sites adjacent to railroads and /or major thoroughfares. The intent of this section is to encourage the types of development having maximum compatibility with aircraft operations; to protect and to promote the public utility of the Airport; and, to promote the health, safety and general welfare of the inhabitants of New Hanover County by preventing the creation of hazards to the Airport, thereby protecting the lives and property of the users of the Airport, thereby protecting the lives and property of the users of the Airport and of occupants in the Board of Commissioners Meeting 09/06/2011 13 -1 -1 vicinity and preventing destruction or impairment of the utility of the Airport and the public investment therein. There are no conservation, historic, or archaeological resources located on either property. Zoning immediately north and west is a continuation of the Airport Residential designation. East, fronting Blue Clay Road and south, across North Kerr, is an existing Airport Industrial District. Residential use is present to the west of the site and the Optimist Park is at the rear of the properties. TRAFFIC North Kerr Avenue is an urban principal arterial roadway. The ADT on North Kerr Avenue, between Castle Hayne Road and Blue Clay Road, has decreased from 8,936 (2010) to 8,864 (2011). The North Kerr Avenue/ Blue Clay Road intersection has a transitioning LOS. North of the intersection maintains a 2007 LOS of A meaning the traffic volumes are less than design capacity and there is a stable flow of traffic. South of the intersection turns into a 2007 LOS of B meaning there is a stable flow of traffic. No TIA will be required for the Precision Cams family business relocation. COMMUNITY SERVICES: Water /Sewer: Water is projected to be extended to the site by the end of 2012; however, no plans for sewer extension at this time. Well and septic are proposed. Fire Protection: The property will be served by New Hanover County Fire Services. Schools: School districts are determined by the New Hanover County Board of Education periodically. LAND CLASSIFICATION: The subject properties are located in the northern portion of the county in an area classified as Transition on the 2006 CAMA Land Classification map. The purpose of the Transition class is to provide for future intensive urban development on lands that have been or will be provided with necessary urban services. ENVIRONMENTAL CONSIDERATIONS: The subject property is located within the Ness Creek watershed drainage area which is classified as C (Sw). No portion of either property is located within an area of environmental concern. The soil maps indicate the majority soil on both parcels to be Class II, Woodington Fine Sandy Loam, a soil with moderate limitations and modification and maintenance requirements. However, 3204 N. Kerr Avenue has a small portion of Class I, Norfolk Fine Sandy Loam (which contain a 0 to 4 percent slope), which is a suitable soil with slight limitations. 3200 N. Kerr Avenue has a pocket of another Class II soil, Wrightsboro Fine Sandy Loam, which contains a 0 to 2 percent slope. PLANS AND POLICIES: Policy 4.2 of the 2006 CAMA Land Use Plan addresses the need to delineate areas for industrial use which maximize the efficient use of infrastructure while protecting the fragile ecosystem from harm and protecting residents from undue impacts. Board of Commissioners Meeting 09/06/2011 13 -1 -2 The Wrightsboro Plan, established November 4, 1991, recognizes a pattern of continuous commercial and industrial growth along Castle Hayne Road and the Airport due to the direct access to the New Hanover County International Airport, City of Wilmington, interstate and ports. STAFF POSITION: Staff feels that the rezoning request for both 3200 and 3204 N. Kerr Avenue are consistent with the 2006 CAMA Land Use Plan, stated intent of the Al zoning district, and the Wrightsboro Small Area Plan. The remanufacturing of camshafts for small racing engines and shipping to clientele is an industrial use that will not have a significant adverse impact on the adjacent residentially zoned recreation center or single family residence. Therefore, staff recommends approval. ACTION #1: Adopt a statement in accordance with NCGS 153A -341 which requires that "Prior to adopting or rejecting any zoning amendment, the governing board shall adopt a statement describing whether its action is consistent with an adopted comprehensive plan and explaining why the board considers the action taken to be reasonable and in the public interest." EXAMPLE for approval: The County Commissioners find that this request for zoning map amendment from AR Airport Residential district to CD (AI) Conditional Airport Industrial as described is: 1. Consistent with the purposes and intent of Policy 4.2 of the 2006 CAMA Land Use Plan, which addresses the need to delineate areas for industrial use which maximize the efficient use of infrastructure while protecting the fragile ecosystem from harm and protecting residents from undue impacts. It is also consistent with the goals and objectives contained within the 1991 Wrightsboro Neighborhood Plan and the intent of the Al zoning district; and 2. Reasonable and in the public interest to rezone 0.88 acres from AR Airport Residential to CD (AI) Conditional Airport Industrial in this location adjacent to similarly approved development. BECAUSE THIS IS A CONDITIONAL USE DISTRICT, STAFF HAS THE FOLLOWING PRELIMINARY FINDINGS OF FACT FOR THE COMPANION SPECIAL USE PERMIT: PRELIMINARY FINDINGS OF FACT: In its review of the request, the Planning Staff made the following preliminary "findings of fact." 1. The Board must find that the use will not materially endanger the public health or safety where proposed and developed according to the plan as submitted and approved. A. Water is projected to be extended to the site by the end of 2012; however, there are no plans for sewer extension at this time. B. Fire Service is provided by New Hanover County Fire Services. C. This proposal is outside of the flood hazard areas. D. North Kerr Avenue is an urban principle arterial roadway. The ADT of N. Kerr Avenue, between Castle Hayne Road and Blue Clay Road, has decreased from 8,936 (2010) to 8,864 Board of Commissioners Meeting 09/06/2011 13 -1 -3 (2011).The N. Kerr Avenue/ Blue Clay Road intersection has a transitioning 2007 LOS of A and B. Meaning the traffic volumes are less than design capacity and there is a stable flow of traffic. E. There are no Conservation/ Historical/ Archeological resources on site. Staff Suggestion: Evidence in the record at this time supports a finding that the use will not materially endanger the public health or safety where proposed road improvements required by NCDOT are implemented. 2. The Board must find that the use meets all required conditions and specifications of the Zoning Ordinance. A. Conditional zoning districts are designed for firm development proposals and not for tentative development. The proposed use of remanufacturing camshafts for small racing engines and shipping to clientele is an industrial use that will not have a significant adverse impact on the adjacent recreation center nor the single family residence to the west. B. Approval of the applicant's zoning text amendment last month ensures this proposal's compliance of the Airport Industrial District requirements. Staff Suggestion: Evidence in the record at this time supports a finding that the use can meet all required conditions and specifications of the Zoning Ordinance. 3. The Board must find that the use will not substantially injure the value of adjoining or abutting property or that the use is a public necessity. A. No evidence has been submitted that this project will decrease property values of residents who live nearby. Staff Suggestion: The evidence in the record at this time supports a finding that the use will not substantially injure the value of adjoining or abutting property. 4. The Board must find that the location and character of the use if developed according to the plan as submitted and approved will be in harmony with the area in which it is to be located and in general conformity with the plan of development for New Hanover County. A. The 2006 Land Use Plan Update identifies this area as Transition. The transition designation is to provide for further intensive urban development on lands that have been or will be provided with necessary urban services. The location of these areas is based upon land use planning policies requiring optimum efficiency in land utilization and public service delivery. Board of Commissioners Meeting 09/06/2011 13 -1 -4 B. Policy 4.2 of the 2006 CAMA Land Use Plan addresses the need to delineate areas for industrial use while utilizing and maximizing existing infrastructure. Staff Suggestion: The evidence in the record at this time supports a finding that the use will be consistent with the land use plan and in harmony with the neighborhood. Note: A Special Use Permit is a quasi - judicial action requiring an evidentiary hearing and findings of fact. ACTION #2 NEEDED (Choose One): Use the Script /Worksheet to make findings and 1. Grant the special use; or 2. Add conditions to the special use; or 3. Deny the special use. Board of Commissioners Meeting 09/06/2011 13 -1 -5 Case Z -911 (08/11) Rezone 0.88 acres from AR to CD (A -1) Petition Summary Data 3200 and 3204 North Kerr Avenue Owner /Petitioner: Matthew Nichols and Michael Edwards Existing Land Use: Airport Residential (AR) to Conditional Airport Industrial, CD (A -1) Zoning History: Area Airport (October 4, 1976) Land Classification: Transition Water Type None. Anticipated expansion will service this address by the end of 2012. Sewer Type: None Recreation Area Wrightsboro Elementary Access & Traffic Volume: The ADT of North Kerr Avenue, between Castle Hayne and Blue Clay Roads, has decreased from 8 (2010) to 8,864 (2011).The North Kerr Avenue/ Blue Clay Road intersection has a transitioning 2007 LOS of A, meaning the traffic volumes are less than design capacity and there is a stable flow of traffic to LOS of B, meaning there is a stable flow of traffic. Fire District: New Hanover County Fire Service District Watershed & Water Quality Classification: Ness Creek (C; SW) Aquifer Recharge Area: Chiefly a discharge area for ground -water flow. Conservation /Historic /Archaeological Resources: There is no conservation /historic /archaeological resources located on either subject property. Soils: Woodington Fine Sandy Loam, Wrightsboro Fine Sandy Loam (0 to 2 percent slopes) and Norfolk Fine Sandy Loam (0 to 4 percent slopes). Septic Suitability: Both Woodington Fine Sandy Loam and Wrightsboro Fine Sandy Loam are Class II Soils, moderate limitation; requires moderate modification and maintenance. Norfolk Fine Sandy Loam is a Class I soil, suitable with slight limitations. Schools: Wrightsboro Elementary Board of Commissioners Meeting 09/06/2011 13 -2 -1 TOM w hz 'OON A4 of 01, ...... . .... fl LILIJ L -Lj Lij W > C) > x CL L-L LJ U) F- Ld l< r. Lij C (4 00 n. CD < li 0 0 L , J LL col OA 5 CO I A ml LLJ 0 -j ZIL I k LL3 z CL, 0 < ii V) 00 i, erg bi �4 F Al 0 D C, Oo LO l A Cf) as LLf 'OON A4 of 01, ...... . .... fl LILIJ L -Lj Lij W > C) > x CL L-L LJ U) F- Ld l< r. Lij C (4 Ct- n. CD < li 0 0 In X ... . ...... . OA es z CO I A S.-HANKLIN & NICHOLS LL-F VA 214 MARKET STREET POST OFFICE Box 1 347 WILMINGTON, NORTH CAROLINA 28402-1347 TELEPHONE (910) 762-9400 * TELEFAX (910) 251-1773 E-MAIL: SHAN KLAW@EARTHLINK. NET 14- - �Tv Mr. Chris O'Keefe New Hanover Count Plannin Director 230 Government Center Drive Wilmin NC 28403 1 WIIIf { 1Rll *BOARD CERTIFIED SPECIALIST IN REAL PROPERTY LAw - RESIDEN-nAl BUSINES! Ms. Jane Dau New Hanover Count Plannin and Zon1' Mana 230 Government Center Drive Wilmin NC 28403 Re Michael Dewa Edwards Re for Conditional Use Zonin District Our File No. 2011039.2 F07M 1 . Conditional Use Zonin District Application and 2. Check 'in the amount of $400.00 for the fee. Our client previousl submitted an Authorit for Appointment of A form last mo in conjunction with our recent Text Amendment Application (File No. A-394, 07/11). Pleas nt l as advise if y ou need a separate form for this file also, we will g ladl y provide the same. Should y o I have an q uestions about this re please let us know. Thank y ou for y our time an consideration of this proposal. W-1=— a= 71kL Matthew A. Nichols MAN/pcc Enclosures cc-MP Michael Dewa Edwards Board of Commissioners Meetin 09/06/2011 13-5-1 ...................... PLEASE A* ALL OF SECTION 59.7 OF THE COUNTY ZONING ORDINANCE PRIOR TO SUBMITTING YOUR APPLICATION! Petitions must be reviewed b Plannin & Zonin for completeness prior to acceptance. For petitions involvin five (5) acres or less, a fee of $400.00 will be char for those of g reater than five ( 5) acres a fee of $600.00 will be char This fee, pa -to New Hanover Count MUST.accompan this petition. AL Petitions for conditional chan of zonin are first referred to the New Hanover Count Plannin Board and then acteTT upon b the New Hanover Count Board of Commissioners. Complete petitions and all supplementar information must be accepted b Plannin & Zonin twent ( 20 ) workin.,,:T� da before the Plannin Board meetin to allow ade time for processin and advertisement as re b the North Caroli Pa I of 4 4/10 Board of Commissioners Meetin 09/06/2011 13-5-2 Plannin Board meetin are held at 5:30PM in the Commissioner's Assembl Room in the Old Count Courthouse, aIj Third and Princess Streets, Wilmin North Carolina, on the first Thursda of each month. If the Plannin Board approves y our petition, the re will automaticall be referred to the Board of Count Commissioners. If y our petition is denied, y ou ma appeal to the Board of Commissioners. Plannin & Zonin can advise y ou re appeal procedures. U19 (. How would the re chan be consistent with the Count Policies for Growth and Development SEE EXHIBIT "A" ATTACHED HERETO. 2. How would the re zone chan be consistent with the propert classification on the Land Classification M 9 ap 0 3. What sli nei' chan have occurred to make the ori zonin inappropriate, or how is the Ian(% s involved unsuitable for the uses permitted under the existin zonin 4. List proposed conditions and restrictions that would miti the impacts of the proposed Board of Commissioners Meetin 09/06/2011 13-5-3 A 11M General Re #1 The Board must find "'that the use will not materiall endan the public health or safet if located where proposed and developed accordin to the plan as submitted and approved." SEE EXHIBIT "Am ATTACHED HERETO. General Re #2 The Board must find "'athat the use meets all re conditions and specifications"" of the Zonin Ordinance, General Re #3 The Board must find "that the use will not substantiall in the value of adjoinin or abuttin propert or that the use is a public necessit 'VW General Re #4 The Board must find at the location and character of the use if developed accordin to the plan as submitted and approved will be m, harmon with the area in which it is to be located and in g eneral conformit with the plan of development for New Hanover Count Board of Commissioners Meetin 09/06/2011 13-5-4 SITE PLAN CHECKLIST tet ion 59 1 Check each Iftem to confirm that I*s 'Included. The appllication w1ill not be deemed complete without all Items bein addressed. o Tract boundaries and total area, plus location of ad land parcels and roadwa ■ Existin zonin of the tract and nei parcels and proposed tract zonin !7Vt70iV=I=FMWMW ...... lI11111IIlIllIIll I I I III III I I I 111 1710 11111 i I I I R [TAII existin and proposed easements, reservations, re q uired setbacks, ri g hts-of-wa y , bufferin and si 0,00, he one hundred (100) y ear floodplain line, if applicable 13 Location and sizin of trees re to be protected under Section 67 of the Zonin Ordinance. additional conditions and re which represent g reater restrictions on development and use of the tract than the correspondin General Use District re which are the minimum re in the Conditional Urd" LST? W [ rAn other information that will facilitate review of the proposed chan (Ref. Article VII, as applicable). NW--A Si's g n ature of Petiftioner and/or Propert Owner 0=11 M-'-chae-1 Dewayne Edwards Board of Commissioners Meetin 09/06/2011 13-5-5 rV I IL A99 TO APPLICATION FOR 4"ONDITIONAL L,- PETITIONER: Michael Dewa Edwards RGENT: Matthew A. Nichols SHANKLIN & NICHOLS. LL.7t- WATE: Jul 7, 2011 r .< OPERTY: 3200 and 3204 North Kerr Avenue New Hanover Count 101V How would the req ested change be consistent with the Coun Policies,Lor L7rowth andDev Board of Commissioners Meetin 09/06/2011 13-5-6 Wilmin International Airport. Railroad tracts parallel nearb Blue Cla Road in this vicinit I J How would the re zone chanae be consi"stent with the P e classification on the Land Classi ication Ma f ---p The Propert classification on the 2006 Wilmin Hanover Count CA MA Plan Update Land Classification Map is Transition. Part HI of the 2006 CAMA Plan Update provides a in part: (2006 CAMA Plan Update, Pt. HI at p. 61). The proposed rezonin is consistent with the current land classification. MV= As stated above, the subject propert is ver well situated for a conditional use district Al rezonin With the g rowth of the Wilrm*n International Airport, and industrial and -- Board of Commissioners Meetin 09/06/2011 13-5-7 Alb I 6 a a 4i'L. List i2 roposed conditions and restrictions that would nuffigate the impacts of the pro use(sl. A- Board of Commissioners Meetin 09/06/2011 13-5-8 flu 0111� R 7, 1111 4 General Reauirement #1 The Board must find "that the use will not materiall endan the public health or safet if located where proposed and developed accordin to the plan as submitted and approved." General R " ment #2 The Board must find "'that the use meets all re conditions and specifications" of the Zoni Ordinance. General Re "rement #3 The Board must find "that the use will not substantiall injure the value of adjoinin or abuttin propert or that the use is a public necessit Vd A- Board of Commissioners Meetin 09/06/2011 13-5-9 TV Board of Commis inners Meetin 09/06/2011 13-5-10 U � '0I A 2� FOR REGISTRATION REGISTER OF DEEDS R EBECCA T. CHRISTIAN NEW HANOVER C OUNTY NC 2614 JUN 16 02-01-47 PR BK PG: -230 FEE:$27.04 FOR REGISTRATION REGISTER OF DEEDS RECOVER CHRISTIAN NEW COUNTY, N 1003 N4U 13 @9;13;51 M BK:4092 PG 150 - 153 FEE: 167M 121173138 4,V . .. .. .. .. .. .... TAX ID #R03316-003-004-000 AND #R03316-003-005-000 KORTA CARtiLLIA KEW HANOVER COUNTY QUIT CLAIM DEED 4ATE: November 7, WOW CU";4*1 THE desi Grantor and Grantee as used herein shall M'Clude said parties, their heirs, suemsors, and assi and shall include sin plurW, mmulm'e, feminime or neuter as re b Board of Commissioners Meetin 09/06/2011 13-5-11 711 FTS' TES"I'LIMONY WHIERE", O"IF Grantor has hereunto set her hand the da and y ea & r�mWAw"* 7 .. ..... ................ W ' 1, John J. Peck, a Notar Public, do hereb ceft4 that LENA S. WIGGS personall appeared before me this da and acknowled the due execution of the fore m*strument for the purposes therein set forth. Board of Commissioners Meetin 09/06/2011 13. -12. "Aug ALL of Lot I I of Bide-a-Wee Subdivision as shown on a map of said subdivisi*on recoraea m Deed Book 5 7 1, at pa 241 of the New Hanover Count Re This deed and propert conve herem' are subject to the restrictions conWned M' an instrument recorded M' Book 566 at Pa 375 of the New Hanover Count Re as modified b a declaration dated Ma 1, 195 8, and made b aU of the propert owners in Bide-a-Wee Subdivision. 13EING all of Lot 12 of Bide-a-Wee Subdivision as the swnel"s shown on a map of said subdivision recorded in Deed Book 5 71 at Pa 24 1/2 of the New Hanover Count Re This deed is made and accepted sub to a deed of trust to Ima. S. Herrin in the ori mnount o $1,400.00 and recordedin Book 871 at Pa 384 of the New Hanover Count Re This deed o y trust and the note secured b the saine, the parties of the second part hereb assume and a to pa I Board of Commissioners Meetin 09/06/2011 13-5-13 4 PUP , r r � i u i E G VC.0 A T. LC"'m I T I A N E o"'LI4*&TEm EW H A Njm"Vpm'"*' 2% 1 N 0 R T It 111 ZA3 E (ft; ,., N P U & *& S T 1 r"%% E E T Ix rt, i 4 o „"R:� �.'h', I`� i � �+ '� ii :•, kll�141:4 4 , ikL n t I 4 t; r %11 1 Board of Commissioners Meeting 09/06/2011 13-5-14 'In r , I �, { . +� rF PIC V XIM J f4fe"I 'IN Q Al. I fm %LF41 1, John J. Peck, the undersi hereb certif that the followin corrections are made in the above named recorded M'strument accordance with the provisions of ratified June 30, 1986 and amended b House Bill 969, 1987 Session. &ESCRIPTION OF CORRECTIONS.& The ori Para 2 of the Q ui) Deed was incom,.,nt in that it reV: LL,o C 4 Board of Commissioners Meetin 09/06/2011 Ala 6�2 I The ori Q uit Claim Deed had listed LENA S. WIGGS as Grantee in Para 2. This error has been corrected to include the name MICHAEL DEWAYNE EDWARDS as the actual Grantee. q q 4 This, the 9th da of June 20040 P .Au%L -P e A: 4q e at Law .5 ck Lj-;kn L K1111 I IVA C - Eli VIINK, 11t, I, Matt S. Schrum, a Notar Public, certif that, John I Peck, personall appeared befori I M e this da and acknowled the execution of the aforesaid instrument, Board of Commissioners Meetin 09/06/2011 s N w, A to t � *1 H rRal 'T [Am' " REBEC""'CA T. (.0 zi N �, , �� AN Ili 21 6 kr*j' fj 'Fin jk ) A Sal *eput Redmister of 'Wee -as y t t Board of Commissioners Meeting 09/06/2011 13-5-17 R- aard -of Cp 09/06/2011 13-5-18 ILJ 04 40 > 40 c bj Ali a q & z lej ki z KZ dam a ct 0? OlK EL z ID bj ull 0 re! Z 0 P 0 r% 1w ® ftcm - 0 N i 0 z ORION= IL 0 ki CL 0 (L 0 w g M CI 4 so O w u z e-j 2: X :) El It 1: ir Rd at L x ff - In u LO y � E tc lL 0 0 0 ARA 93a lwa mom aq 13 Z w L A oa SO ID 9 z V m s. st Z- 1. 2E c1d 3: AMC v a R- aard -of Cp 09/06/2011 13-5-18 AGENT: Matthew A. Nichols SHANKLIN & NICHOLS, LLP WATE: JULY 73 2011 PROPERTY: 3200 and 3204 N. Kerr Avenue New Hanover Count North Carolm"a maw The applicant and his representatives have also offered to meet M'dividuall with an persons re to meet who could not attend the Communit Meetin on June 6, 2011. Board of Commissioners Meetin 09/06/2011 13-5-19 MONDAY-1 JUNE 6,2011 at 6:00 pme W EW HANOVER COUNTY PUBLIC LIBRARY WILMINGTON, C MICHAEL DEWAYNE EDWARD S 4. 9c)0ale.A. C,-�400k-c-ks qu 10 AIC )F'VD p wawol� IF -- . 5. v 6. y5 R�e��lol /b�� -1.�7'l� a 11,13 a MI FIN IN In Board of Commissioners Meetin 09/06/2011 13-5-20 KENNE-rH A. SHANKLIN* *BOARD CERTIFIED SPECIAUST IN MATTHEw A. NICHOLS" REAL PROPERTY LAW - RESIDENnAL, BUSINESS, C 0 FI MERCIAL AN D I N DUSTRIAL TRANSACTIONS CYNTHIA W. BALDWIN * *ALS 0 ADM rrMD I N N EW YORK 0*��11 TO: All Persons and/or Or listed on New Hanovef Count Plannin Department's "Suirishine Law" List FROM: Matthew A. Nichols DATE: Ma 31, 2011 RE Communit Meetin for Proposed Rezonin Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonin Airport Residential District, AR Proposed Zonin Conditional Use District Airport Industrial, Our File No. 2011029.2 If y ou have an q uest-ions or concerns, or would like to schedule a meetin With us at time that 'i's more convenient for y ou, please contact me or m parale Pam Crai We loo forward to meetin or speakin with y ou soon. Board of Commissioners Meetin 09/06/2011 13-5-21 0-11 0 Pamela C.. urai NU'C'r perai Shanklin & Nichols, LLP Telephone (910) 762-9400 Telefax (910) 251-1773 Confidentialit Notice-, This e-mail messa and an attachments are Intended solel for the Individual desi above. It ma contain confidential or proprietar information and ma be subject to attorne privile or other confidentialit protections. If y ou are not the intended recipient y ou are not authorized to read, cop retain or distribute this messa If y ou receive this messa In error, please notW the sender b repl e-mail and delete this messa The sender does not waive an privile or ri of privac or confidentialit that ma attach to this communication. Thank y ou. IRS Circular 230 Notice: To ensure compliance with re imposed b the IRS, we inform y ou that an US tax advice contained in this communication (or an attachment) is not Intended to be used, and cannot be used, for the purpose of (1) avoidin penalties under the Internal Revenue Code or (11) promotin or marketin to another part an transaction or matter addressed In this communication (or an attachment). Board of Commissioners Meetin 5/31/2011 09/06/2011 13-5-22 PLANNING SUNSHINE LIST Updated 5/12/2011 Board of Commissioners Meetin 09/06/2011 13-5-23 PLANNING SUNV"E LIST Updated 5/12/2011 Alpha Ward Bums al Am Norris anoms _,nten Arnold Carson acarson(d� S.Com Bill Cameron wcam270 ' 6 ' _,aol.com Bill Rane waranevabellsouth. net Bob Paff K parr ec.ff com. Brian Ber bneanber Brooke Poole Baker bfianbrookebaker8 O.Com Brian Eckel br'ianacalpefearconunerc'l'al. com CFEDC i n o ca e earedc. Charlotte W. Dexter jareneza aol.com Chris Coudriet c.c,,,oudriet,,. • C OV.COM Chris Hemdon chrisherridon ec.rr.com Cod Cress cody.cress((@, oldwellbanker.com CONA — Wilmin conawi'l@aol.com D Wri dwri David S david.systerAse, Donna Girardot dorma@wllmliba.com Dou Spfin ds-DrinRerCa:,)cfrw.us Edmund "Beau" McCaffra Mccaffrave abellsouth. net Elizabeth Johnston bethlian(@, 11south.net Eric Peterson epeterson V.COM Gareth McGrath g areth.mc g rathastarnew,s o n 1ine.com Gerrie Storch jzstorch(&,ec.rr.com Hank Adams hank.adams coldwellbanker-com J. B. Pffier Dinerelectric netzero.com Jack Reel reel Janet & Tom McGannon ianetmcaannonPajz ail.com Janie & Chuck Paone iame Jerr Panz ieff Jewell Hobbs • iewell(@,iewellhobbs.com Jill Sullivan * isull*lvan(@,thomasconst,r,,u,,c,,,I,I,oggrouD.COM John Evans in U il,ders,(&,.,ama1l.coM Josh Mihal Josh(@,M'I'halyland.net Kathleen Riel 1 mrar.com Ka Darrell kaydee r.com Phone: 910.612.9031 Ken Shanklin shanklawaearthlionk.net Mar Dunlap mdunla p@Ac Mar Jordan Marizer @Intracoastalrealty.com Mark Loudermilk, AIA mar . a ( 2011 President, AIA Wilmin k& rovisionarchitecture.com mcv1019Aaol.com. p Melam*e Cook Melam*e@coastalcarolinatomorrow. Mike Brown nuke(@,caDefearcommerc'ial.com Mike Hoffer mike@,snowscutmonthl om -- ® Still sti ll h0),earthlink.net Pa 1 of 2 Board of Commissioners Meetin 09/06/2011 13-5-24 Nadine Nepper nnepperanhc R. Frank Smith, Jr. fsmithQsmith2design.com Randall Cothren info grichinlet.com Sam Colman Colmanl 1040@ Sam Franck SB Sharon Huffman shuffman.AnhcRov.com Shirle Mazzeo dsam133a ellsouth.net S Jo sioveaec.rr.com Teresa James teresaiA a a ,,visionair.com Thomas Johnson tjohnson ruet.com Tom Radewicz tomradewicz(&ec.rr.com Trac Skrabal trac Travis Barnes tbarnes@,townofnavassa.org T Newman tvler@wilmhba.com NHC Planning Board: aheath@mulkeyinc-com Antho @ danhilla@aol.com melissa@jzottlaw-net reollier@mckimcreed-com tamara.c.mp NCBarboza@aol.com (NHC Courthouse Prop M Supv,' (Frank Smith, Architect) R70W - M-4 At - I VMrOMM O OM"giffigmaw IRA Board of Commissioners Meetin 09/06/2011 13-5-25 ,�<ENNETH A. SHANKLIW- MATTHEW A. NICHOLS" *BOARD CERnFIED SPECIALIST IN REAL PROPERW LAW - RESIDENTIAL, BuSINES COMMERCIALAND INDUSTRIAL TRANSACTION] **ALSO ADM17TED iN New YORI Terr W. Ward A An F. Ward 411 South Shore Drive Surf City, NC 28445 Ke: Communit Meetin for Proposed Rezonin Re Site Address.- 3200 and 3204 N. Kerr Avenue New Hanover Count Current Zonin Airport Residential District. AR Proposed Zonin Conditional Use District A* ort Industrial, CD irp Our File No. 2011029.2 VOT If y ou have an q uestions or concerns, or would like to schedule a meetin With us at.?z im m e that is ore convenient for y ou, please con r tact me o m parale l, Pam W e Crai loo t k forward to meetin or speakin with y ou soon. With best re I remain Board of Commissioners Meetin 09/06/2011 13-5-26 *BOARD CERTIFIED SPECIAUST IN REAL PROPERTY LAw - RESIDENTIAL, BusINESS, COLF U M r ACTONS- P6, Southeo Holdin LLG 3125 N. Kerr Avenue Wilmin NC 28401 Re: Communit Meetin for Proposed Rezonin Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonin Airport Residential District, AR Proposed Zonin Conditional Use District Airport Industrial, CD(A-1) Our File No. 2011029.2 Mr If y ou have an q uestions or concerns, or would like to schedule a meetin with us at a time that 'is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin With y ou soon. With best re I remain Ver trul y ours, ,-: ro,; e, v Y, -A-. --1, I s Board of Commissioners Meetin 09/06/2011 13-5-27 wo K&u rroperties III, LLC 121 W. Riverside Drive Smithfield, NC 27577 *BOARD CEFtTIFIED SPECIALIST IN F'7�EAL PROPgRTY LAW - RESIDENTIAL BUSINESS; COMMERCIALAND INDUSTRIAL TRANSACTIONS Re: Communit Meetin for Proposed Rezonin 1e Site Address: 3200 and 3204 N. Keff Avenue, New Hanover Count Current Zonin Airport Residential District, AR Proposed Zom*n Conditional Use District Airport Industrial, CD(A-I) Our File No. 2011029.2 OT If y ou have an q uestions or concerns, or would like to schedule a meetin With us at a il"Eme thatis more convem"ent for y ou, please contact me or m parale Pain Crai We look forward to meetin or speakin With y ou soon. With best re I remain Ver trui y ours, Matthew A. Nichols Board of Commissioners Meetin 09/06/2011 13-5-28 q, .-HANKLIN & NICHOLS9 LLP l �iloillillillillill�� P: V � 7 .Na , 214 MARKET STREET POST OFFICE Box 1347 WILMINGTON. NORTH CAROLINA 28402-1347 TELEPHONE (910) 762-9400 & TELEFAX (910) 251-1773 E-MAIL: SHANKLAW@EARTHLINK. NET KENNErH A. SHANKLIN* MATTHEw A. NICHOLS" la''By m igna TF Holdin Limited Partnership 1202 Eastwood Rd. Wilmin NC 28403-2012 Re: Communit Meetin for Proposed Rezonin Re Site Address.- 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonin Airport Residential District, AR Proposed Zonin Conditional Use District Airport Industrial, CD(A-I) Our File No. 2011029.2 *A If y ou have an q uestions or concerns,, or would like to schedule a meetin wim us at a time that 'is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin With y ou soon. With best re I remain *BOARD CERTIFIED SPECIAUST IN REAL PROPERTY LAW - RESIDENTIAL- BUS R , 9,111172, "T • Board of Commissioners Meetin 09/06/2011 13-5-29 SHANKLIN & NICHOLS, LUF 214-tTiARKET STREET POST OFFICE Box 1347 WILMINGTON, NORTH CAROLINA 28402-1347 fELEPHONE (910) 762-9400 9 TELEFAX (910) 251-1773 E-MAIL: SHAN KLAW@EARTH LINK. NET I Clara L. Ca 3225 N. Kerr Ave. Wilnin NC 2840J I - If y ou have an q uestions or concerns, or would like to schedule a meetin with us at a ti'me that is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin with y ou soon. With best re I remaip-, Ver trul y ours, Matthew A. Nichols *BOARD CERTIF19D SPECIALIST IN REAL PROPERTY LAW - RESIDENTIAL, BUSINESS, COM MERC IAL AND I NDUSTRIAL TRANSACTIONS Board of Commissioners Meetin 09/06/2011 13-5-30 'i 5HANKUN & NICHOLS LLP - 214 MARKET STREET POST OFFICE Box 1347 WILMINGTON, NORTH CAROLINA 26402-1347 TELEPHONE (910) 762-9400 a TELEFAX (910) 251-1773 E-MAIL: SHANKLAW@EARTHLINK. NET "KENNETH A. SHANKLINT' MATTHEW A. NICHOLS** *BOARD CERTIFIED SPECIAUST IN '7-iEAL PROPERTY ID 9322AM Jmes R. Strickland Vir M. Strickland 200 Palmetto Rd. Wilmin NC 28401 Ke Communit Meetin for Proposed Rezonin Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zoni Airport Residential District AR Proposed Zonm' Conditional Use District Airport Industrial, CD Our File No. 2011029.2 I ! lljji!�lv If y ou have an q uestions or concerns, or would like to schedule a meetin with us at a ime that 'i's more convenient for y ou, please contact me or m parale Pam Crai We look -forward to meetin or speakin with y ou soon. APR& ZoHANKLIN & NICHOLS LLT 214 MARKET STREET POST OFFICE Box 1347 WILMINGTON, NORTH CAROLINA 28402-1347 TELEPHONE (910) 762-9400 a TELEFAX (910) 251-1773 E-MAIL: SHAN KLAW@EARTHLINK. NET &ENNETH A. SHANKLIN* MATTHEw A. NICHOLS" MW Optimist Club of Cape Fear 3222 N. Kerr Ave. Wilmin NC 28405 * BOARD CERTIFIED SPECIALIST IN REAL PROPERTY LAw - RgSIDENTIAL, BUSINESS, COMMERCIAL AND INDUSTRIAL TRANSACTIONS Ke: Communit Meetin for Proposed Rezom*n Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonl"n Airport Residential Distn' ct, AR 0 Proposed Zonin Conditional Use District Airport Industrial, Our File No. 2011029.2 If y ou have an q uestions or concerns, or would like to schedule a meetin With us at q .' meetin or speakin with y ou soon. Board of Commissioners Meetin 09/06/2011 13-5-32 SHANKLIN & AICHOLS LLP � I i ' '''A V. ANN a � a MIA " 214 MARKET STREET POST OFFICE E30X 1347 WILMINGTON, NoRTH CAROLINA 28402-1347 TELEPHONE (910) 762-9400 e TELEFAX (910) 251-177 E-MAIL: 2801 Blue Cla LLC 4800 Bull Mountain CV Austin, TX 78746-2401 *BOARD CERTIFIED SPECIALIST IN (1"EAL PROPERTY RESI DEN11Ai, BUSIN ES 1711 MAIM, W121''Ll Re: Communit Meetin for Proposed Rezonin Re Site Address: 3200 and 3204 N. Keff Avenue, New Hanover Count Current Zom*n Airport Residential District,, AR Proposed Zonm* Conditional Use District Airport Industrial, CD(A-I) Our File No. 2011029.2 If y ou have an q uestions or concerns, or would like to schedule a meetin with us at �� time that is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin wl'th y ou soon. Board of Commissioners Meetin 09/06/2011 13-5-33 Maril C. Craver 0 809 Blue Cla Rd. Castle Ha NC 28429-6201 *BOARD CERTIFIED SPECIALIST IN REAL PROPERTY LAw - RESI DENTjAL, BusmEss. COMMERCIAL AND INDUSTRIAL TRANSACTIONS IT19= ke: Communit Meetin for Proposed Rezonin Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonm' Airport Residential District, AR 4 Proposed Zonin Conditional Use District Airport Industrial, Our File No. 2011029.2 If y ou have an q uestions or concerns, or would like to schedule a meetin with us at a dine that 'is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin With y ou soon. � all Ver trul y ours, �v +�11, ,,iil1 Board of Commissioners Meetin 09/06/2011 13-5-34 C% Uptimist Club of Cape Fear, In 3216 N. Keff Ave. Wiln1in NC 28405 *BOARD CgFrTIFIED SPECIALIST IN REAL PRoPERTY RESIDEN-nAL, BUSINess, COMMERCIAL AND INDUSTRIAL TRANSACTIONS Re Conununit Meetin for Proposed Rezonin Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonin Airport Residential District, AR Proposed Zonin Conditional Use District Airport Industrial, CD(A-I) Our File No. 2011029.2 If y ou have an q uestions or concerns, or would like to schedule a meetin With us at -?-, 0 time that 'is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin with, y ou soon. Ver trul y ours, Matthew A. Nichols Board of Commissioners Meetin 09/06/2011 13-5-35 *BOARD CERTIFIED SPECIAUST IN 5EAL PR PSRTY LAW - RESIDENnAl 6 BUSINESS SPON, 0 Not"mm Ellen Lon Howell 12464 S. US Hi 117 Rock Point, NC 28457-8182 If y ou have an q uestions or concerns, or would like to schedule a meetin with us at a 0 a time that is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetm" or speakin with y ou soon. With best re I remain Ver trul y ours, IF 0 Matthew A. Nichols Board of Commissioners Meetin 09/06/2011 13-5-36 0 a Inc AIC Condominium Assn., c/o Vir Hollin 2725 Old Wri Road Wilmin NC 28405 *BOARD CERTIFIED SPECIALIST IN REAL PROPERW LAW — RESIDENTIAL, 8 LISIN E Ke Communit Meetin for Proposed Rezom*n Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonin Airport Residential District, AR Proposed Zonin Condonal Use District Airport Industrial, CD(A-I) Our File No. 2011029.2 I If y ou have an q uestions or concerns, or would like to schedule a meetin with us at a ileme that is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin with y ou soon. With best re I remain Board of Commissioners Meetin 09/06/2011 13-5-37 Moir �-SHANKLIN & NICHOLS, LLP 214 MARKET STREET POST OFFICE Box 1347 WILMINGTON, NORTH CAROLINA 28402-1347 TELEPHONE (910) 762-9400 & TELEFAX (910) 251-1773 E-MAIL: SHANKLAW@EARTH LIN K. NET &A' M "M 140'r AIC Condomm"ium Association, Inc. c/o William K. Trask 4405 Bavarian Lane Wilmin NC 28405 101 Re: Communit Meetin for Proposed Rezom*n Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zom'n Airport Residential District,, AR Proposed Zom"n Conditional Use District Airport Industrial, Our File No. 2011029.2 MW If y ou have an q uestions or concerns, or would like to schedule a meetin with us at a a time that "is more convenient for y ou, please contact me or m parale Pain Crai We look forward to meetin or speakin with y ou soon. *BOARD CERTIFISD SPECIAUST IN E&L Q Ver trul y ours, ��d� lire �� il�l� �I Matthew A. Nichols Board of Commissioners Meetin 09/06/2011 13-5-38 L - NW A AIC Condominium Assn., Inc. Webster Trask & Julia C. Trask 1202 Eastwood Rd. Wilmin NC 28403 *E30ARD CERTIFIED SPECIAUST IN V- & L O P IT.: **AL-so ADM=D iN NEw YORK Re: Communit Meetin for Proposed Rezonin Re Site Address: 3200 and 3204 N. Kerr Avenue, New Hanover Count Current Zonin Airport Residential District, AR Proposed Zonin Conditional Use District A' ort Industrial, irp Our File No. 2011029.2 If y ou have an q uestions or concerns, or would like to schedule a meetin With us at R time that 'is more convenient for y ou, please contact me or m parale Pam Crai We look forward to meetin or speakin with y ou' soon. With best re I remain ri •6 _ ® rr � _' S q � r to �,�q "ffi+' o E I LIMA u Q � m I l F a rY- { � I k t � k y 1 w X r� d a y$ t co k kY a r t t mfr aay� q'8 E I LIMA u Q � m Q r� rY- wr" f m w Ar x 4 co k kY a r t � t. w 4 z Ia x 1 1 •, �' %, n A itf r u ' iw u " 1 KI f a 4y CA c cia co k kY a a Board of Commissioners Meeting 09/06/2011 e�� c oq y 'p0 0 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 14 DEPARTMENT: PRESENTER(S): Steve Still, Senior Zoning Compliance Officer; Planning Board Representative: Dan Hilla CONTACT(S): Jane Daughtridge, Current Planning & Zoning Manager; and Chris O'Keefe, Planning & Inspections Director SUBJECT: Public Hearing Text Amendment (A -395, 08/11) - Request by Staff to Amend Section 97 -4 of the Zoning Ordinance to Extend the Deadline for Amortization of Non - Conforming Freestanding Signs on Carolina Beach Road BRIEF SUMMARY: At its August 4, 2011 meeting, the Planning Board voted 5 -0 to recommend approval of the text amendment. One person spoke in favor of the proposed amendment; one person spoke neither in favor nor opposed to the proposal; and five people spoke in opposition to the ordinance requirement. STRATEGIC PLAN ALIGNMENT: Intelligent Growth and Economic Development • Understand and act on citizen needs RECOMMENDED MOTION AND REQUESTED ACTIONS: ACTION NEEDED: Adopt a statement in accordance with NCGS 153A -341 which requires that "prior to adopting or rejecting any zoning amendment, the governing board shall adopt a statement describing whether the action is consistent with an adopted comprehensive plan and explaining why the board considers the action taken to be reasonable and in the public interest." EXAMPLE FOR APPROVAL The County Commissioners find that this request for zoning text amendment is (or is not): 1. Consistent with the purposes and intent of the policies adopted in the 2006 Land Use Plan; and 2. Reasonable and in the public interest to amend the requirements to allow a reasonable extension of additional time to complete the necessary change outs. ATTACHMENTS: A -395 Staff Summary COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) Board of Commissioners Meeting 09/06/2011 14 -0 COMMISSIONERS' ACTIONS: A motion to grant the two -year extension as recommended by the Planning Board and instruct staff to prepare amendments to treat it as non - conforming was approved 4 -0. Board of Commissioners Meeting 09/06/2011 14 -0 A -395 Text Amendment Staff is requesting amendment to section 97 -4 of the zoning ordinance in response to concerns regarding the lack of outreach to individual property owners in 2001. Staff feels the standards adopted in 2001 are still valuable to enhance the appeal of the Carolina Beach Road corridor for present and future investment. It is Staff's position that the competitive advantages of non- conforming signs over those that have complied with the new standards during the past 10 years should not be perpetuated beyond reasonable extension of additional time to complete the necessary change outs. Planning Board Action: At its August 4, 2011 meeting, the Planning Board voted 5 -0 to recommend approval of this text amendment. One person spoke in favor of the proposal, one spoke (neither in favor or opposition), and five spoke in opposition to the ordinance requirement. 97 - 4: Amortization (1) Previously Amortized Sins -Under the provisions of the New Hanover County Zoning Ordinance in effect immediately prior to 8/06/01, certain on- premise and outdoor advertising signs were required to be removed or brought into compliance within the times set forth therein. The time periods for removal or compliance have expired and such signs shall be removed or brought into compliance after written notice from the Building Inspector. The provisions of this Ordinance, so far as they are the same as those provisions of the Zoning Ordinance in effect immediately prior to 8/06/01 shall be considered as continuations thereof and not as new enactments. g y l eg a ll y e x uawxu t n g on fre e - sta n d i ng p. g made n o a., �!m+� on o m n g o n A ugu st F 2001, a uawxu' *�mF M e 4! � to � � c Nr� � year Eu ��1 �� 6� ` t z Eu t i o n uawxu' *�mF � uawxu' �`.!e (_�., `�6 ff 14wwm l F c .1 c c Eu uawxu' Eu uaj uawxu' + Wnw�i 6 t he da 6 HI S: adop 6 HI �a t h i s uawxu 4! t �6 F uawxu c Eu + + �'ay, + t �6 + x t e t uawxu a uawxu' .1 � c e Wnw�i *�mF Eu uawxu' Wnw�i +.€ uawxu' 4! l ` � e Wnw�i be u ` � � � `� - ! �v.` -. � �$§jf t � u � � auk -ter -- .J dµ, �:�! may - C -- ! extended 4 uw' b 4 uw' b - mo r e -_ �:�! Ste" � _..-. � � c e Eui 1 �� 6�i t z tiu t i on s � c � Wnw�i - *�mF � �l � tiui � � � f �6�i ` � �6� � 1 �� 6�i � � c tiui � 14nnm yea u d e ` a ll of the HI o o n g 4! l on d t o uawxu W . T j � c e extens p + �6 Wnw�i sha beg �6 i the Wnw�i Eu t �6 i f adopt � �6 HI th Eu �l � + n Wnw�i �l � e n t . Notirle shall be ent by the zoning �d ffirl tiu l via reertif d mail to t � c e owner �6 i f e 4! l �6 ` nw�i �6 i f t � c + Eu l property *�mF p �6 n W � c 4! l � c Eu 6 4! 6 i 6 it 'a. ::ti 'ay, awxu 'ay, uawxu l �6�> 4! Eu t e nw�i �6 ` � 4! + t f cat ' 6 HI S: personal uawxu' e ` 4! l e to th e same. Board of Commissioners Meeting 09/06/2011 14 -1 -1 HL It shall be the of the owner of r eal property to notify y t +ntiu nt of this provision if ti �� pl r.'a l . (2) Time Frames - Unless otherwise provided by law, all on- premise and outdoor advertising signs that are made nonconforming by this Ordinance, an amendment to this Ordinance or to the official zoning maps shall be removed or brought into compliance within the time frames specified in this subsection after the 8/06/01 effective date and amendment thereto or the amendment of the official zoning map. Sign Type Time Frame for Removal or Compliance 1. Nonconforming flashing or animated 30 days signs in any zoning district or special district 2. Nonconforming signs made of paper, 90 days cloth or other non - durable material in any zoning district or special district 3. Nonconforming outdoor advertising 5Y2 years signs 4. Nonconforming on- premise freestanding 10 years signs(l) 5. Portable or other temporary signs 120 days 6. Signs requiring permits that are erected 60 days without permits, Prohibited Signs or signs that are otherwise erected illegally under the provisions of this Ordinance or any other City or County Ordinance 7. Nonconforming wall signs 5 years Note (1) Nonconforming freestanding signs, which are within 15 percent of the maximum sign area requirements or within 4 feet of the maximum height requirements, shall not be required to be brought into compliance with the size or height requirements, as applicable, of this Ordinance. Freestanding signs that are nonconforming with regard to sign height and that are relocated in order to comply with the sign location requirements of this Ordinance shall also be brought into compliance with the sign height requirements. Nonconforming freestanding signs that are relocated under the provisions of this Ordinance may utilize 1 required parking space for the relocated sign if no other option exists for relocating the sign on the site as determined by the Building Inspector. Freestanding signs that are nonconforming only with regard to the front setback requirement shall not be subject to the amortization procedures outlined herein. (3) No replacement - Another nonconforming sign shall not replace a nonconforming sign except that the substitution or interchange of poster Board of Commissioners Meeting 09/06/2011 14-1-2 panels, painted boards or demountable material on nonconforming signs shall be permitted. (4) Repair - Minor repairs and maintenance of nonconforming signs such as repainting, electrical repairs and neon tubing repairs shall be permitted. (5) Alteration, Relocation or Replacement - Nonconforming signs, which are structurally altered, relocated or replaced, shall comply in all respects with the provisions of this Ordinance, except as specifically excepted herein. (6) Legally Established Nonconforming Uses - New signs related to legally established nonconforming uses may be erected provided they comply with the sign requirements of the district in which the use is located. ACTION NEEDED: Adopt a statement in accordance with NCGS 153A -341 which requires that "prior to adopting or rejecting any zoning amendment, the governing board shall adopt a statement describing whether the action is consistent with an adopted comprehensive plan and explaining why the board considers the action taken to be reasonable and in the public interest." EXAMPLE: The County Commissioners find that this request for zoning text amendment is (or is not): 1. Consistent with the purposes and intent of the policies adopted in the 2006 Land Use Plan; and 2. Reasonable and in the public interest to amend the requirements to allow a reasonable extension of additional time to complete the necessary change outs. Board of Commissioners Meeting 09/06/2011 14 -1 -3 This page intentionally left blank. NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 15 DEPARTMENT: PRESENTER(S): Sam Burgess, Subdivision Review Planner CONTACT(S): Jane Daughtridge, Current Planning & Zoning Manager; and Chris O'Keefe, Planning & Inspections Director SUBJECT: Public Hearing Road Closure (SC-90,06/11) - Request by Withers & Ravenel to Close a Portion of Hill Avenue Located Between Wild Cherry Lane and Ramblewood Drive Near the Arjean Neighborhood in Porters Neck BRIEF SUMMARY: Withers & Ravenel on behalf of Morris & Leslie Odess has petitioned the County to close a portion of Hill Avenue (private) located between Wild Cherry Lane and Ramblewood Drive. The segment of road (unimproved) to be closed has a right -of -way width of twenty (20) feet with a length of 174 feet. In accordance with NCGS 153A -241, a Resolution of Intent to close the road was adopted by the Board of County Commissioners at their regular meeting August 1, 2011. STRATEGIC PLAN ALIGNMENT: Intelligent Growth and Economic Development • Understand and act on citizen needs RECOMMENDED MOTION AND REQUESTED ACTIONS: Staff recommends closing this segment of Hill Avenue. Action Needed: Motion to recommend approval as presented, or Motion to recommend approval with changes, or Motion to continue, or Motion to deny recommendation as presented. ATTACHMENTS: SC -90 Staff Summary SC-90 Adjacent Property Owners Map COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) COMMISSIONERS' ACTIONS: Board of Commissioners Meeting 09/06/2011 15 -0 Approved 4 -0. Board of Commissioners Meeting 09/06/2011 15 -0 CASE: SC -90, 06/11 PETITIONER: Withers & Ravenel for Morris & Leslie Odess REQUEST: Close a Portion of Hill Avenue (private road) LOCATION: Between Wild Cherry Lane & Ramblewood Drive, Arjean neighborhood General Information Withers & Ravenel on behalf of Morris & Leslie Odess has petitioned the County to close a portion of Hill Avenue (private) located between Wild Cherry Lane and Ramblewood Drive. The segment of road (unimproved) to be closed has a right -of -way width of twenty (20) feet with a length of 174 feet (see attached map). In accordance with NCGS 153A -241, a Resolution of Intent to close the road was adopted by the Board of County Commissioners at their regular meeting August 1, 2011. Staff Summary As displayed on the site map, the unimproved road right -of -way proposed to be closed is adjacent to parcels of land that either front Wild Cherry Lane or Ramblewood Drive. Nearby Wild Cherry Lane is unimproved. According to the petitioner, "Hill Avenue appears never to have been improved or used in any way." Parcels three (3) and four (4) are both in single ownership ( Odess). Closure of the right -of- way would result in both parcels being combined into single ownership. Agency Comments Opportunity was provided to the Cape Fear Public Utility Authority ( CFPUA), County Engineering, County Fire Services, and the Wilmington Metropolitan Planning Organization (WMPO) for comments on the road closing proposal. County Engineering, County Fire Services, and the CFPUA did not have any outstanding issues with the proposed closure. However, the WMPO saw potential future development for the improvement of the Hill Avenue right -of -way connecting the road through to Edgewater Club Drive if the Rivenbark property (parcel 6) is developed. Closure of the road would prohibit that connection ability. Staff Recommendation Road interconnectivity is an important element in deciding whether to keep a road open or closed. The ability to provide travel options for motorists distributes traffic and reduces congestion on busy streets. However, since the recorded right -of -way dedication of Hill Avenue in July, 1926, no effort has been made by a private or public agency to improve the road to enhance access or road interconnectivity. Based on the rural fabric of the area, the lack of demand for providing improvements to the road, and the non -issue of the road enhancing emergency service delivery, staff recommends that this segment of Hill Avenue be closed. Artinn Nppdp d Motion to recommend approval as presented Motion to recommend approval with changes Motion to continue Motion to deny recommendation as presented Board of Commissioners Meeting 09/06/2011 15 -1 -1 M W W. J z W, LLJ LL t IL ff 50 M NEW HANOVER COUNTY BOARD OF COMMISSIONERS REQUEST FOR BOARD ACTION MEETING DATE: September 6, 2011 REGULAR ITEM: 16 DEPARTMENT: PRESENTER(S): Sam Burgess, Subdivision Review Planner CONTACT(S): Jane Daughtridge, Current Planning & Zoning Manager; and Chris O'Keefe, Planning & Inspections Director SUBJECT: Public Hearing Road Naming (SN -114, 08/11) - Request by Gary 0. Green to Name a Road to Kenneth E. McLaurin Drive Located Near the South Entrance and Extending Through the E.A. Laney High School Campus, 2700 Block of North College Road, East Side BRIEF SUMMARY: On behalf of the New Hanover County Board of Education and Laney High School, Gary Green has petitioned the County to name the south entrance of the school campus to Kenneth E. McLaurin Drive. The improved unnamed road currently serves as a secondary access and parking area to the high school campus from North College Road and extends North intersecting with Danny Pence Drive, which was officially named in 1996. The paved road is 24' wide and approximately four tenths (.40) of one mile long. According to the petitioner, the purpose of the request is to increase the visibility and capability of emergency service delivery to nearby athletic fields. The proposed naming is to also honor the school's first principal, Kenneth E. McLaurin. Emergency 911 has indicated that the proposed name is not a duplication with other street names located nearby. STRATEGIC PLAN ALIGNMENT: Intelligent Growth and Economic Development • Understand and act on citizen needs RECOMMENDED MOTION AND REQUESTED ACTIONS: Staff recommends the adoption of the road naming request. A eti nn Nppd pry - Motion to recommend approval as presented, or Motion to recommend approval with changes, or Motion to continue, or Motion to deny recommendation as presented. ATTACHMENTS: SN -114 Staff Summary SN -114 Adjacent Property Owners Map Board of Commissioners Meeting 09/06/2011 16 -0 SN -114 Board of Education Resolution COUNTY MANAGER'S COMMENTS AND RECOMMENDATIONS: (only Manager) COMMISSIONERS' ACTIONS: Approved 4 -0. Board of Commissioners Meeting 09/06/2011 16 -0 CASE: SN -114, 08/11 PETITIONER: Lt. Col. Gary Green, Laney High School REQUEST: Official Street Naming to Kenneth E. McLaurin Drive LOCATION: Near 2700 Block North College Road — East side Staff Summary On behalf of the New Hanover County Board of Education and Laney High School, Gary Green has petitioned the County to name the south entrance of the school campus to Kenneth E. McLaurin Drive. Presently, the improved unnamed road serves as a secondary access and parking area to the high school campus from North College Road. The road extends North intersecting with Danny Pence Drive which was officially named in 1996 (see site map). The paved road is twenty -four feet (24) in width and has a length of approximately four tenths (.40) of one mile. According to the petitioner, the purpose of the request is to increase the visibility and capability of emergency service delivery to nearby athletic fields. The proposed naming is to also honor the school's first principal, Kenneth E. McLaurin. Emergency 911 has indicated that the proposed name is not a duplication with other street names located nearby. Staff Recommendation In order to promote proper street identification along with enhancing response time for emergency service delivery and honoring E.A. Laney's first principal, staff recommends approval of the petitioner's request. If approved by the Board, the County will take the lead on creating and erecting a street sign. Artinn Nppdp i Motion to recommend approval as presented Motion to recommend approval with changes Motion to continue Motion to deny recommendation as presented Board of Commissioners Meeting 09/06/2011 16 -1 -1 I col J W 4) co cy �Y' LO a a � f r 4 I t94 _ J W J ~ W w =� = — W _ ry re RESOLUTION OF NF ,W MANOVER, COUNTY BOARD OF EDUCATION "r., 14 43"MA"IMa 1, a net I Resolved the da of A L4 q L4 4t� 2011. - IQ Board of Commissioners Meetin no/nK/Ini 1