HomeMy WebLinkAbout2013-05-01 Minutes Final New Hanover County Airport Authority
May 1, 2013
Page 1
NEW HANOVER COUNTY AIRPORT AUTHORITY
REGULAR PUBLIC MEETING
May 1, 2013
CALL TO ORDER
The New Hanover County Airport Authority met on Wednesday, May 1, 2013, at Wilmington
International Airport, 1740 Airport Boulevard, Wilmington, North Carolina. Chairman Kays
called the meeting to order at 5:07 p.m.
Airport Authority members present were Charles Kays, Chairman; Tom Barber, Vice-Chairman;
Carter Lambeth; and Al Roseman. Also present were Jon Rosborough, Airport Director; Julie
Wilsey, Deputy Airport Director; Jim Morton, Finance Director; Gary Broughton, Operations
Director; Whitney Prease, Facilities Director; Rose Davis, Executive Assistant; Wanda Copley,
New Hanover County Attorney; and Steve Bright and Amy McLane, Talbert&Bright, Inc.;
Richard Masters, The Masters Group; and Joseph Pickering, Mead &Hunt.
John Lennon, Secretary, was not present when the meeting was called to order.
Guests Present: Gerry Tremblay, Aero Services; and Dick Butler.
APPROVAL OF MINUTES
The Authority has reviewed the minutes of the Regular Public Meeting on April 3, 2013. Dr.
Roseman MOVED, SECONDED by Mr. Lambeth, to approve the minutes of the April 3, 2013
Regular Public Meeting as submitted. Upon vote, the MOTION WAS APPROVED
UNANIMOUSLY. Mr. Lennon was not present.
SPECIAL EVENTS
There were no special events to report.
FINANCE REPORT
Mr. Morton reviewed actual revenue and expenses for the month of March.
Mr. Morton reviewed ILM's cash report and summary of accounts for the month of March.
Mr. Morton recommended that the board approve the proposed FY 14 budget, as presented to the
board at the April board meeting, for public review for 30 days.
Mr. Lambeth MOVED, SECONDED by Mr. Barber to approve the proposed FY14 budget for
public review for 30 days. Upon vote, the MOTION WAS APPROVED UNANIMOUSLY.
Mr. Lennon was not present.
John Lennon, Secretary, arrived at 5:13 pm.
Mr. Morton updated the board on inquires received about purchasing the Signatech hangar,
discussion followed and it was agreed that staff could pursue selling the hangar.
Mr. Lambeth opened discussion regarding the annual audit contract with Lanier, Whaley and
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Craft and advised that the firm agreed to honor last year's contract price. After brief discussion,
Mr. Lennon MOVED, SECONDED by Mr. Barber to renew the audit contract with Lanier,
Whaley & Craft for FY13 at$37,500. Upon vote, the MOTION WAS APPROVED
UNANIMOUSLY.
FACILITIES
Action Items:
A. Aviation Engineer of Record Contract— Staff recommends approval of a 5 year
contract with Talbert& Bright Inc. for aviation projects, contingent upon favorable rate
negotiations.
After some discussion, Mr. Lennon MOVED, SECONDED by Mr. Barber to renew the contract
with Talbert&Bright as engineer of record. Upon vote, the MOTION WAS APPROVED
UNANIMOUSLY.
Dr. Kays expressed appreciation for the job Talbert&Bright has done in the 8 years he has been
on the board in resolving engineering issues.
Discussion ensued regarding extending RWY 6/24 and Mr. Bright noted that ILM doesn't have
enough justification to pursue that project at this time but the project is in the approved Master
Plan and on the 5 year CIP with the FAA.
B. Rental Car Facility Construction (CFC) Staff recommends approving a lump sum
contract with Montieth Constriction to cover the base bid of$4.1M with a 10%
contingency to be approved by the Chairman, due to the quantity of asphalt and parking
lot area on this project. Staff would report to the board each month to account for
expenditures.
Discussion followed regarding the amount of the variances that could be approved by the
Chairman without full board approval.
After some discussion, Dr. Roseman MOVED, and SECONDED by Mr. Lennon that the
contract be approved with a 10% contingency providing that variances not to exceed $100,000
per 30 day period can be approved by the Chairman without full board approval. Upon vote, the
MOTION WAS APPROVED UNANIMOUSLY.
Regarding the CFPUA Impact Fee, Mrs. Wilsey, Mr. Prease, and the architect have been
negotiating the system development charge from $90,000 to $4,000. ILM is trading in three 1"
meters on existing buildings to be demolished and paying about$3,555 to CFPUA and will have
one 1" meter in reserve, or approximately $14,000 for a future project.
Mrs. Wilsey updated Authority members on current projects. NC House Bill 646 regarding trees
on airports passed in the House with a 115 to 0 vote. The Bill is now in the Senate Government
Committee. If this passes, it will allow airport authorities to cut trees on airport property. Dr.
Roseman commented on the hard work Mrs. Wilsey did towards getting this Bill passed.
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Regarding the airfield projects, the contractors are having to dewater and pump due to the wet
weather. The contractors are doing everything they can to stay on schedule.
Carol Miller, DENR inspector, visited ILM to inspect the storm water and erosion control
measures on the projects. Mr. Prease reported that she was very happy with the condition of the
erosion control measures and was so impressed she took pictures to show other contractors in the
adjacent counties. Mr. Prease stated that Ms. Miller praised ILM and Talbert &Bright. Ms.
Miller also commented to Mr. Prease that our contractors on site exceeded storm water and
erosion control specifications for the projects.
Regarding the secondary water source project, bids were taken April 30 and were favorable. The
bids are not certified but they will come in around $500,000. That project will be sent to the
state for a grant so we can make award at the June meeting.
Mrs. Wilsey further updated the board on ILM's partnership with the CFPUA in putting in the
line using state grant money. Mrs. Wilsey talked to Frank Steirs, Engineering Director, about a
possible reimbursement for ILM's 10%local match. Mr. Steirs said he would work with ILM to
compose a letter to the CFPUA asking that they consider paying the 10%local match.
Mrs. Wilsey reported that she submitted ILM's checkpoint project to the AAAE Southeast
Conference for consideration as an Air Carrier Terminal Project. ILM placed second to the
Atlanta International Concourse at Atlanta-Hartsfield. Their architects put the presentation
together and it was a$62M project compared to ILM's $300,000 project. Mrs. Wilsey shared
copies of the submission for review and indicated ILM may resubmit it next year. Mr.
Rosborough pointed out that Mrs. Wilsey put this submission together herself. The board
encouraged staff to write a press release to send out to the media regarding this achievement.
Mr. Lennon indicated he would have a conflict with the vote on the secondary water source
contract next month since the project is using DOT funds and asked other board members to be
sure that they would be present for that vote.
GOVERNMENT
Mr. Rosborough reported that due to sequestration and budget cuts, the government is saying
they don't have enough revenue coming in to support their expenses. The TSA, as part of their
budget, is asking airports to pay for exit lane staffing that TSA has been paying since 9/11. Mr.
Broughton explained that there is an alarm on the exit lane and TSA monitors that exit lane and
when the alarm goes off, they respond. ILM also has cameras on the exit lane that ILM's
dispatchers are observing and ILM responds with an officer. If the alarm system is down or not
working for any reason, then TSA staffs the exit lane with TSA employees. In response to Dr.
Kays' question, Mr. Broughton estimated the system may go down approximately 6 times a year.
The concern is if the airport has to staff the exit lane, then TSA may want someone to be
physically there to watch it all the time and that would require an additional staff person. ILM
and AAAE are taking a position against this exit lane budget proposal.
Updating the board on sequestration, Mr. Rosborough stated that closure of the 149 FAA
contract towers has been postponed to June 15 because of spending cuts and Congress
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transferring funds. The issue for airports is that Congress is taking funds out of the AIP funding
which limits the amount of money available for AIP projects and/or with the discretionary
money forthcoming.
Mr. Rosborough reported that North Carolina's own Charlotte Mayor, Anthony Foxx, has been
nominated by the administration to replace Ray LaHood as the Department of Transportation
Secretary. There does not appear to be many obstacles for his getting approved. Dr. Roseman
stated Foxx has taken a lot of credit for what Governor McCrory did as Mayor of Charlotte.
MARKETING AND PUBLIC RELATIONS
Mr. Morton reported that staff met with the marketing agency and challenged them to come back
with new marketing creativity.
Last month's Facebook contest increased growth on Facebook by 25%,jumping 33% overall for
the month. That contest touched 416,000 people through posts.
Regarding the ILM website, staff has adapted the website to make it a mobile friendly website
that will be easier to use on mobile devices.
Dr. Roseman reported that he had met with the Fire Marshal previously regarding the restrictions
on the ability to rent our facilities. Dr. Roseman read from the statute, section 1103 regarding
sources of ignition, and indicated it was his understanding that ILM left it up to the Fire Marshal
to decide what ILM could do regarding vehicles and other items in the hangar and that ILM has
potentially lost a$5,000/month or better tenant because of this regulation and the way the Fire
Marshal was interpreting it. Mr. Broughton clarified that ILM adhered to the State Fire Code
based on a mutual interpretation between ILM and the County Fire Marshal. Staff also compared
this interpretation with 5 other NC airports, all of which verified that they have the same
interpretation and follow the same policy as ILM regarding ignition sources in hangars. Mr.
Broughton stated that staff s first priority is always safety.
Dr. Roseman MOVED, SECONDED by Mr. Lambeth that staff meet with the Fire Marshal for
clarification of the Code. After a lengthy discussion, upon vote, the MOTION WAS
APPROVED UNANIMOUSLY.
Mr. Lennon asked that the staff also get something in writing from the insurance company.
Dr. Kays initiated discussion of ILM's recreational traffic increasing at this time of year and
whether or not our marketing agency has any plans to get ahead of that to encourage travel to and
through ILM. Mr. Morton indicated staff is working on that now. Dr. Kays asked that Ms.
Collette attend the June authority meeting and give a 10 minute update and requested that she do
that periodically to keep the board informed of the marketing plan.
Dr. Roseman complimented staff on the new drive time ads announcing flight arrival and
departure status.
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PLANNING& DEVELOPMENT
Mr. Morton reported that the VA Clinic had their official grand opening on Tuesday, April 30tH
Mr. Lambeth acknowledged that Mr. Morton deserves a lot of credit for what happened with the
VA Clinic. Dr. Kays stated for the record that the board commends Mr. Morton for his hard
work. "It took years to get this off the ground. Not only is it a good service to the community
but we appreciate the work Mr. Morton did to make this happen," said Dr. Kays.
Dr. Roseman suggested ILM place an ad in the newspaper welcoming the VA Clinic as a new
occupant of the business park. Mr. Rosborough indicated that ILM is going to use the VA
Clinic as an anchor store in attracting other tenants into our business park.
Mr. Morton updated the board on a joint venture between Brunswick County and Wilmington
Business Development economic groups that he and Mr. Barber attended. Also in attendance
was a Senior Economic Developer with the state of NC, the Director of Business and Industry
Development of NC and a Senior Advisor to the Governor on Economic Development. Mr.
Morton stated this was a great opportunity to share information about ILM's business park.
Mr. Barber initiated a discussion about incentives and shared his observation that businesses do
look at incentives and they do make a difference. Mr. Lennon commented that is one of the
reasons the governor announced a sort of public/private partnership on economic development.
Mr. Morton reported that the film studio is leasing the Conway Freight facility for 60 days to be
used as a small town police station. Mr. Morton reminded the board that Conway Freight moved
out of the facility early but paid through the end of June as required by their lease.
Mr. Morton informed the board that the lease with Cape Fear Volleyball Association is up but
they will be storing equipment in the hangar while it is available and paying a small fee to cover
the electric bill. If the hangar is still available in October, they would love to come back and
lease it all next winter.
Mr. Morton reported that the civil work being put together for the infrastructure on the business
park is almost ready for bidding and that the final draft of the RFP for brokers is ready for review
by Mrs. Copley.
Mr. Morton shared that he spoke with one hotel property developer out of Raleigh, Summit
Developers, and sent them our hotel feasibility study for their review. There are a lot of
questions but it is a start. Mr. Lennon pointed out that staff needs to make sure to exclude
Summit from the brokerage contracts.
OPERATIONS REPORT
Using charts for illustration, Mr. Broughton reported ILM's airport statistics for the month of
April, including fuel price comparisons, fuel flowage amounts, airfare comparisons with MYR
and RDU, total passengers handled and total seats available.
Mr. Broughton indicated that fuel flowage for March was up 20.8 % from last year.
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Mr. Broughton reported the total number of passengers handled in April was 66,138, which is
2.8%less than April, 2012 and up 3.2%from April, 2011; and the total passengers handled year-
to-date was 33 7,109 237,108 (('orrected 6,x'2013), which is down 4.5%from year-to-date
statistics for April, 2012, and up 1.1%versus 2011.
ILM's load factor for April was 77.4%.
Mr. Broughton reported the total number of seats available during the month of April was
43,454, up 14.5%from April 2012. Year-to-date available seats are down about 2.8%.
Mr. Broughton reported ILM's international traffic using US Customs statistics for April: 176
aircraft were cleared, which was 14.5%less than April 2012; and 1,036 people were cleared,
which was 5.8%less than April 2012. Year-to-date, US Customs has cleared 864 aircraft, which
is up 1.4 %from April 2012, and 4,817 people, which is up 1.8%from April 2012.
Mr. Broughton reported that GA and military traffic was up versus last year. GA was up 26.6%
in March and 18% year to date. Regarding GA, we are seeing some return to corporate flying.
Mr. Lambeth recognized Mr. Tremblay and commended him for the open house held in April at
ISO Aero Services indicating it was a well done event and had a great turn out.
Dr. Roseman asked if ILM tracks total numbers for all operations and Mr. Broughton responded
that we get that information from the control tower monthly and it is in the statistical report
emailed out by staff.
Mr. Broughton indicated that flight instruction seems to be increasing as well with an increase in
student pilots. Military traffic was up 523%in March and up 37% year to date. Mr. Broughton
reported that the military is very pleased with the support they receive at ILM and they are
increasing their operations in and out of ILM because of the welcome feeling they get here.
Responding to Mr. Barber's question about the TACAN, Mr. Broughton reported that this week
Mr. Prease received an email from John Fowler with the FAA indicating that they had not yet
received from the military a mission critical list for the NAVAIDS that included ILM. Staff
pursued this with our Marine Corps contact and a Lt. Col. Hayes, based at the FAA headquarters
in Atlanta, responded that he has been successful in getting ILM on the critical list with the FAA
and is now working to get ILM added to the mission critical list of NAVAIDS that is being
compiled by the Pentagon. Lt. Col. Hayes feels confident that our TACAN should be in good
shape. Mr. Broughton indicated staff also contacted Congressman McIntyre's office and they
also have prepared a letter to the FAA and Pentagon to support our military NAVAIDS.
Mr. Broughton, further reporting on the TSA exit lane mentioned previously by Mr. Rosborough,
indicated the TSA will release a proposed security program amendment in the next 10-14 days
that will be open for a 45 day comment period. As Mr. Rosborough reported in his government
report, the airports and AAAE strongly oppose this amendment.
Mr. Broughton reported on the Sun Wing diversion on Friday, April 26th. Staff is setting up a
post incident meeting with the FBI and Customs. Staff's concern here locally was that it took
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about 2 hours to get the FBI and Customs agents to decide what they could or could not do with
this unruly passenger. Ultimately the FBI said she was not a US citizen and had broken none of
our laws and they couldn't keep her. Customs validated her passport and released her to get a
hotel and fly out at her convenience.
Mr. Broughton commented on the Star-News article about weapons being confiscated that ran in
April 30th newspaper on the front page, above the fold, indicating it is relatively routine for ILM
staff.
Dr. Kays called for a brief break at 6:35 pm and called the meeting back to order at 6:42 pm.
Guest Gerry Tremblay left during the break.
DIRECTOR'S REPORT
Mr. Rosborough updated the board on the status of the Metropolitan Statistical Area(MSA) and
the removal of Brunswick County from Wilmington's MSA and into Myrtle Beach's MSA
indicating it isn't looking good.
Mr. Rosborough commended Chairman Kays on a job well done in presenting ILM's Annual
Report at the New Hanover County Commissioners meeting on April 22"d
The annual FAR 139 inspection is scheduled for June 26-28, 2013.
Mr. Rosborough reminded the board that Dick Masters will be retiring in June 2013 and he is
here for his final quarterly report and Joseph Pickering, with Mead&Hunt, the new air service
consultant is here also, as part of a seamless transition between consultants.
Mr. Masters reported that in the first quarter of 2013, he and staff met with 8 different airlines
and there are two that have some potential for ILM. Mr. Masters and staff met with American,
Delta, Jet Blue, Silver Air, Southwest, Sun Country, United, and US Airways focusing on non-
stop service to Boston, service to Ft. Lauderdale and other South Florida destinations, non-stop
service to Chicago and Dulles. The ILM team also promoted ILM's on site U.S. Customs for
charters coming back from the Caribbean, as well as requesting an increase in seats and
frequency of flights to Atlanta.
Mr. Masters indicated ILM has a predicament if American comes back because our gate and
terminal capacity will be full. Mr. Masters encouraged staff to look at a terminal capacity study.
Mr. Masters advised it would not be good for the image of the airport for a new airline(s) to want
to come to ILM and for staff to have to tell them that we don't have space for them.
Mr. Masters reporting on the meeting at US Airways headquarters, indicated that US Airways
said they would seriously look at expanding service to ILM after the merger with a new
destination.
Mr. Masters thanked the board for the last 12 years and said he enjoyed working with the staff
and board stating that of the current board, Mr. Lambeth and Dr. Roseman were on the board
when he was hired.
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Mr. Pickering thanked the board and staff for allowing him to be part of the team and carry on
the great work Mr. Masters has done over the last 12 years and indicated that the seamless
transition that Mr. Rosborough talked about has already started as he has been at ILM for a
couple of days meeting with staff and Mr. Masters and talking about project priorities.
Mr. Pickering indicated that he, Mr. Masters, Mrs. Wilsey and Mr. Broughton would be
attending Jumpstart in June and meeting with the airlines about the opportunities Mr. Masters
mentioned above and that they are already preparing for those meetings.
Mr. Pickering spoke of a terminal capacity study being a priority for him because realistically
ILM is out of space with one additional airline and it could take three years before ILM could
expand and accommodate additional airlines. Mr. Pickering indicated that is not a position ILM
wants to be in. It would make ILM look bad and unprepared in terms of planning future growth.
Mr. Pickering stated his other priority is a customer satisfaction survey which was identified in
the Organizational Assessment report. It is another data point for ILM to build on in decision
making. This information would supplement a retention diversion study already being discussed.
Beyond that, Mr. Pickering updated the board on conversations with staff about the Small
Community Air Service Development Grant stating that Mr. Barber's earlier comments on
incentives are very much in line with this except this is related to air service development. Mr.
Pickering stated the small community grant ties in community partners so it is a public/private
partnership and it ties in with economic development of the airport but gives ILM more to work
with. The RFP for applications for the Small Community ASD Grant should be released within
the next week or two and applications are tentatively due by June 19th so ILM has to have a
public/private partnership in place soon in order to be able to deliver on the non-airport cash
requirement.
Mr. Pickering closed stating that those are really his short term priorities for ILM over the next
3-4 months and beyond that he and the staff will continue on the normal air service work with
meetings at the airlines offices and doing the industry conferences in an effort to expand and
maintain existing air service.
Mr. Lennon expressed thanks on behalf of the board to Mr. Masters and that it has been a
pleasure to work with him.
In response to Mr. Lennon's and Dr. Kays' requests for more information on what the terminal
capacity study would provide, Mr. Bright responded that it was basically a master plan for the
terminal and involves doing an inventory of existing facilities, an inventory of historical and
current operations and then taking that information and developing forecasts looking at trends in
the industry, regional demographics and developing a 5, 10 and 20 year forecasts of ILM's
operations and other related data. It gives you milestones of when you are going to need to react
to certain passenger levels and so today if you were full and you had another airline wanting to
come in, what do you do? Where are you going to go? How are you going to get your additional
ticket counter? Where are you going to put your next gate? Are you going to expand your
existing concourse? What is the economic payback on that? At what point do you reach a
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threshold that you need to consider your second concourse? Those are the types of issues that
the terminal capacity study looks at.
Mr. Bright responded to Mr. Barber's statement of clarification by saying that ILM may be able
to meet their 5, 10 or 20 year needs by simply expanding the existing concourse but with this
study you know what your next step is and what your needs are and how you have to plan for
grant funds and budgeting and local funds to meet those constriction needs 5, 10 and 20 years
down the line. Mr. Lennon asked if this study is a justification to the FAA for funding and Mr.
Bright said absolutely.
Mrs. Wilsey said that ILM had a draft scope of this ready to go for a couple of years and it has
been a matter of finding the funding for it from the FAA without compromising our discretionary
funding that we have received on current airport airside projects. We would have the terminal
capacity study done today if we could have gotten the money from the FAA and still gotten all
that discretionary money that we needed for the airfield and the ILS and the RWY 17/35 overlay.
Mr. Barber pointed out it was his understanding that the study could be funded through the PFC
and Mr. Morton confirmed that he did put it into the PFC plan this fall and ILM's PFC proposal
is still going through the approval process and as of right now, the existing questions from the
FAA are not concerning that project. Mr. Morton stated that if the study is approved by the
board, the project is started and ILM fronts the money, ILM can be reimbursed for the expense
under PFC if it is approved.
Mr. Bright stated that the terminal capacity study could take 11-12 months and by the time you
get FAA approval and get them to buy into what you want to do next, it is going to be at least 2
more years before you can get the funding and get anything constricted, therefore from today
you are looking at least 3 years at the earliest before you could do anything.
There was discussion about the US Airways and American merger and how that could affect
ILM positively in terms of adding service if the two airlines merge into a single entity but that
could take up to 18 months or more to happen.
Mr. Barber asked about the cost of the study and Mr. Bright responded that it would cost
between $330,000 and $360,000. Mr. Morton stated that he had $310,000 as the initial quote in
the PFC but you can exceed that budget by 25%if you have justification for it. Dr. Kays stated
that he feels the board has always been proactive and looking forward and not reactive. Dr. Kays
asked for board comments.
After further comments and discussion, Mr. Barber MOVED, SECONDED by Mr. Lennon, that
ILM proceed with a terminal capacity study not to exceed $360,000. Following further
comment and discussion Dr. Kays called for a vote and the MOTION WAS APPROVED
UNANIMOUSLY.
Dr. Roseman initiated a discussion about the ability to raise facility charge and Mr. Rosborough
reported that commercial service airports have been asking the FAA to raise the PFC from the
current rate of$4.50/enplaned passenger to $7.50/enplaned passenger for the past 10 years. This
proposal has not been approved because the airlines are opposed to it primarily. Mr. Barber
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stated that ILM's PFC is low relative to other airports. Mr. Morton stated the PFC charge is
currently $4.50 and they want to raise it to $7.50. Mrs. Wilsey said it doesn't mean that we'd go
to $7.50 it just means that it would raise the ceiling so that airports could decide how high they
want to go. Mr. Morton reported that ILM is currently at $4.50 and it was adjusted in 2001.
Dr. Kays asked for more information about the small community air service development grant
and Mr. Pickering responded with details about the small community air service development
grant and discussion followed. In response to Dr. Kays' question regarding what Mr. Pickering
needed to move forward with the small community grant process, Mr. Pickering said it was part
of the air service contract ILM has with Mead &Hunt but it is dependant on whether or not ILM
can get the community partners and financial match. We can't go forward if we can't get the
private dollars. Mr. Rosborough stated this is a different approach and we wanted to let the
board know staff will be going out, if you concur, and solicit this match so you need to be
informed of that in case you are asked.
Mrs. Copley stated that the County has just adopted a strategic plan and economic development
is the key so this is a very good time to approach the County.
Discussion followed about how to best present this to the City, County and local industries.
Mr. Barber initiated discussion about the customer satisfaction survey recommended by Mr.
Pickering. Dr. Roseman questioned whether or not UNCW's business school could implement
this study and discussion followed concerning the Jackson Group, the methodologies that would
be utilized and the scope of the study.
In response to Mr. Barber's question about the cost of the customer satisfaction survey, Mr.
Rosborough responded it is $24,700 with the Jackson Group, a consulting survey firm with
corporate headquarters in Hickory.
Mr. Lennon initiated further discussion about the value of the survey to ILM and discussion
followed concerning UNCW and the Jackson Group and the quality of results needed.
In response to Mr. Lambeth's question about funding this survey, Mr. Morton replied that it
would be a professional service and there is $20,000 left in FY13 and the FY14 budget has
$35,000 for professional services.
Mr. Lennon commented that he would be in favor of this if during the discussions with the
county and city in regards to this small community air service development program that staff
points out the investments being made with an eye towards what our air service is going to look
like over the next 5 years and if staff contacts the Star-News and provides them the information
about what ILM is doing so people understand what we are spending the money on and why.
Mr. Barber MOVED, SECONDED by Mr. Lennon to retain the Jackson Group to complete a
customer satisfaction survey not to exceed $25,000. Dr. Roseman amended the motion to run it
by UNCW business school chair for his recommendation prior to approval but it was not
seconded and the original motion was voted on. Upon vote, the MOTION WAS APPROVED
UNANIMOUSLY.
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May 1, 2013
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ITEMS BY THE PUBLIC
There were no comments from the public.
OLD BUSINESS
No old business.
NEW BUSINESS
Dr. Kays presented Mr. Masters with a plaque of appreciation from the Airport Authority. Mr.
Masters stated he has enjoyed working with the ILM staff and Airport Authority.
ADJOURNMENT
There being no further business to come before the Board, Mr. Lennon MOVED, SECONDED
by Mr. Barber to adjourn. Upon vote, the MOTION WAS APPROVED UNANIMOUSLY.
Chairman Kays adjourned the meeting at 7:57 p.m.
Prepared by: Respectfully Submitted:
Rose M. Davis
John D. Lennon, Secretary