2011-05-12 Work Session NEW HANOVER COUNTY BOARD OF COMMISSIONERS BOOK 32
STRATEGIC PLANNING WORK SESSION/WEBEX,MAY 12,2011 PAGE 187
ASSEMBLY
The New Hanover County Board of Commissioners met for a Strategic Planning Work Session on
Thursday, May 12, 2011, at 4:40 p.m. in the Harrell Conference Room of the New Hanover County Government
Center, 230 Government Center Drive, Wilmington,North Carolina.
Members present were: Chairman Jonathan Barfield, Jr.; Vice-Chairman Jason R. Thompson;
Commissioner Ted Davis, Jr.; Commissioner Brian M. Berger; Commissioner Richard G. Catlin; County Attorney
Wanda M. Copley; Clerk to the Board Sheila L. Schuh and Assistant County Managers Andre' Mallette and Chris
Coudriet.
Chairman Barfield welcomed everyone present and stated that the purpose of the meeting was to meet with
the Azimuth Group through WebEx to gain input from the Commissioners on the focus areas and initiatives for the
final draft of the strategic plan.
Managing Partner of the Azimuth Group, Inc., David W. Eisenlohr was present through WebEx and
reviewed the following information with the Commissioners:
• Vision—A vibrant, prosperous, diverse coastal community, committed to building a sustainable future for
generations to come.
• Mission — New Hanover County is committed to progressive public policy, superior service, courteous
contact,judicious exercise of authority, and sound fiscal management to meet the needs and concerns of
our citizens today and tomorrow.
• Strategic themes:
• Superior Public Health, Safety, and Education—evolved from promote public health and safety
and support superior education.
• Strong Financial Performance—evolved from ensure financial performance.
• Intelligent Growth and Economic Development — evolved from implement intelligent growth and
enable robust economic development.
• Productive Strategic Partnerships — evolved from maximize strategic partnerships and enhance local
autonomy.
• Effective County Management—evolved from maintain effective management.
• Core values:
• Integrity
• Accountability
• Professionalism
• Innovation
• Stewardship
• Strategic focus areas:
• Promote Public Health and Safety
• Support Superior Public Education
• Enable Robust Economic Development
• Implement Intelligent Growth Strategies
• Maximize Strategic Partnerships
• Enhance Local Autonomy
• Maintain Effective Internal Management
• Ensure Strong Financial Performance
• Strategy map:
• Five strategic focus areas
• 26 strategic objectives about five focus areas
• Over 225 individual initiatives
• Key performance indicators
• Strategic initiatives for the following areas were presented:
• County Commissioners
• Senior Staff
• Public Safety Services
• Health and Human Services
• Community Development Services
• Recreation and Leisure Services
• General Administration
• Next and final steps:
• Receive board feedback
• Finalize the key performance indicators
• Develop the implementation plan
• Prepare and Present the Strategic Plan
Mr. Eisenlohr reported that three departments were not available for focus group input, Legal, Tax and the
Sheriff s Office, and that he was in the process of gathering input from them to be included in the draft plan.
NEW HANOVER COUNTY BOARD OF COMMISSIONERS BOOK 32
STRATEGIC PLANNING WORK SESSION/WEBEX,MAY 12,2011 PAGE 188
In closing, Mr. Eisenlohr requested the Board continue to review the material and submit
comments/suggestions to Assistant County Manager Chris Coudriet for inclusion in the final draft for presentation to
the Board at their June 20,2011 meeting.
ADJOURNMENT
Chairman Barfield adjourned the work session at 5:00 p.m.
Respectfully submitted,
Sheila L. Schult
Clerk to the Board