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AGENDA
NEW HANOVER COUNTY
Board of County Commissioners
Executive Development Center, Oleander Room
1241 Military Cutoff Rd, Wilmington
Friday, March 20, 2015
Item Start
Item
Item Description
Discussion Leader
Time
Number
8:00 a.m.
1.
Welcome & Orientation
- Opening remarks from the Chairman
Jonathan Barfield, Jr.
- Review purpose and outcomes for the retreat
Chris Coudriet
- Review agenda
Warren Miller
8:20 a.m.
2.
Review New Hanover County History Map
Warren Miller
Chris Coudriet
9:05 a.m.
3.
Break
9:15 a.m.
4.
NHC Strategy
Warren Miller
- Review and reaffirm County's Mission, Vision,
Chris Coudriet
Values and Strategy Map
Beth Schrader
Review Progress on Strategic Measures and Citizen
Survey Results
10:00 a.m.
S.
Context Map
Warren Miller
- Discussion of trends and issues influencing the
county and county priorities
- Identify critical issues
10:45 a.m.
6.
Break
10:55 a.m.
7.
Prioritizing Strategic Objectives
Warren Miller
- Identifying top 3 priorities
- Compare with issues / ideas identified in Context
Map exercise; Are there any changes needed?
11:45 a.m.
8.
Wrap Up and Adjourn
Chris Coudriet
New Hanover County Board Retreat
New Hanover County NE Branch Library — Oleander Room
March 20, 2015
WMeeting Summary S
Summery Overview
This report summarizes the work of the New Hanover County Commissioners during the
Board Retreat on March 20, 2015. The Board members worked to address the following
objective:
• Prioritize New Hanover County strategic objectives for 2015 -2016
This meeting was professionally facilitated and included the opportunity for participants
to interact in open conversation, to share and build upon ideas. This report describes
the activities, comments, and ideas of the participants, as well as accomplishments and
future goals. The major headings of this report correspond to the key agenda items and
discussions during the retreat.
Welcome and OwIeMz -Zlen
Commissioner Jonathan Barfield, Jr and County Manager Chris Coudriet welcomed the
group to the retreat. The purpose and anticipated outcomes of the retreat were
discussed. Warren Miller, facilitator, reviewed the agenda with the Board members. In
addition, he reviewed "What Success Looks Like" based off of interviews with the board
members conducted prior to the retreat.
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Vision for Successful Retreat
• Agree on priorities — a unified voice coming out of retreat, confident about these
• Focus on big picture — stay out of weeds
It Confident about our decisions
Stay on topic
• Respectful conversation — okay to disagree
• Everyone speaks — no one dominates
• Adjourn on time
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Mission, Vision, Values Strategy Mapj. Survey Results
In this segment of the meeting, Warren Miller reviewed the New Hanover County Vision,
Mission, and Values. Next, Beth Schrader, reviewed the New Hanover Strategy Map,
performance measures and citizen survey results (see appendix). The Board members
discussed these items; asked questions; and suggested potential changes.
Comments on Mission
• What is the definition of sound fiscal management?
• Stewards
• Minimize financial impact on citizens
Good, positive informative
Today and tomorrow
o Keep in touch with citizens
Comments on Vision
• Responsible to our citizens
• Arm of state government
• Not a lot of wiggle room
• Mandates first
• Add addressed in fiscally responsible manner
• Broad flexible
• Expectations of citizens
• Not unlimited resources
• Tell our story
• Add respect for our historical foundation
'jgjMise Strategy Map
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Comments to New Hanover County Enterprise Strategy Map
• Overall structure makes sense. Policy priorities may change.
• We have a role in these, but not complete control.
• We haven't achieved all goals.
• It is helpful that we already tie all of our policy discussions to the map.
• We are doing a great job of increasing public awareness of services; citizens also
need to go to the web, NHC TV, etc.
• Must maintain flexibility to change
Citizen Survey
1) ProMte a strop& diverse
evorockmy and Mils yliiility
job growth
zj Redot.e and pt'ewml tdri.me
3) Prepare �tudentrvto tt
sucLessfuI in a 21st centuri
world
�fi�+lnistrittws— �aa�rtFy Maq�'�Qfltes
I�fsvr'lldnove�Gesn�t71
IN 58.4% would .pay additional
takes to fund tap priority
» Assuming no tax inrrea' e:
i:roni c alturally diverse CaMm..
18S%. Would Eedlaw tunEiing
to piatined envirotnnettt
nAtural rF:s,7wces
tMrrch 2g7AlE
31NkS
New Hanover County Context Map
In this section, the Board members were asked; What are the broader community
trends, governmental factors, economic climate, other outside factors that will impact
the county and our priorities over the next 1 -2 years? In addition, they were asked;
based on what we are seeing in this map, what are the 5 -6 critical issues /ideas to
consider in the coming year? Trends and issues were recorded on the context map.
o..
Community Trends
Population growth /aging population /retirees moving here
o Growing medical services
• More sports /field access /youth activity
• Growth in schools
• More apartment /multi - family units
a Gang violence more visible /increased focus
• Expansion of arts /cultural community
• Growth in business /economic hub
Political /Governmental Factors
• State support for infrastructure, including inlets, beach, storm damage projects
• Cooperation — water and sewer across 421
• New Congressman in DC, relatively new state representatives
• Expansion of Port
• County Commissioners policy emphases on economic development
• Flagship community college investment
• 22 -25% County workforce eligible to retire in 5 years
• Growth of local government (disproportionate to population growth)
Economic Climate
• Doesn't support middle class wage /not balanced
• Becoming more diverse
• Consumer confidence up /sales tax, fees up
• More people 4 more pressure on infrastructure, need for jobs, education, etc.
• Losing jobs in film industry— many impacts
Outside Trends
• Decrease Federal /State funding
• Emphasis on regional governance
• State tax reform (sales tax)
• Offshore drilling, windmills
• Confusion on education reform (especially University)
• Incentives (film, JDIG, etc.)
• Environment enforcement (e.g. coal ash, aquifers)
• Regulatory environment coastal areas
Assets
•
Beaches
•
Fresh water
•
AAA bond rating
•
Colleges
•
Medical center
• Downtown riverwalk
• Historic district; history
• Airport, port, 1 -40
• People — passionate, smart staff
• Parks
• Vibrant, growing arts /cultural
• Quality of life, quality of place
Critical Issues
• Beach /sand re- nourishment
• Economic development
• Land use planning
• Special use permit reform (Text amendment process revision clearer, more
predictable process)
• Property tax rate: always alternatives to raising taxes; budget within our means;
innovate /look at partnerships /debt timing
• Voter - approved debt
• 421 water /sewer expansion
Uncertainties
• Film, television
• Shift and shaft —federal/state to local
• Unfunded mandates
• EPA regulations /shifting standards
• Hurricanes
Prioritizing Strategic Objectives
The board was then asked to consider as the staff prepares to put together a budget
and allocate staff resources in the next year, select their top 3 in terms of where they
wish to allocate additional dollars/ resources. Board members would be asked to make
their case for top strategic objectives prior to utilizing onsite handheld voting. Board
members ranked their top 3 choices across all 9 strategies. Top choice =5 points 2nd
choice =3 points; 3rd choice = l point.
The survey results from Board members are as follows:
Ranking Results
Points
Priorities
11
Promote a strong and diverse economy and high quality job growth
7
Increase the safety and security of the community
6
Prepare all students to be successful in a 21s' century world
5
Reduce health risks and diseases
5
Support a planned environment that enhances community and preserves and
protects our natural resources
3
Reduce and prevent crime
3
Create and support a vibrant and culturally diverse community that
11 encourages private investment
0
Enhance self - sufficiency of individuals and families
0
Improve community literacy and workforce readiness skills
Following the results, Board members were asked to review the critical issues they
generated in the context map. Specifically; do any of these ideas require them to
change their strategic objective priorities? The Commissioners noted that the priorities
aligned well with the critical issues.
Wrap Up and Adjourn
In closure, Chris Coudriet reviewed the next steps in the budgeting process. Board
members were thanked for their time and contribution to the retreat.
APPENDIX
Measuring Progress
2014 Citizen Survey Results
t
Beth Schrader
Strategy & Policy Manager
Adwilnill: W—OunlyMenWeevoffics mftch
Citizen Survey Results
0
1= Strongly disagree, 7=Strong.ly agree
NHC has a great quality of Ida
547
547
NHC government provides quality services
4.69
472
NHC is a gEW place to do business
460
464
NHC government is efficient end efleCttva
404
4.15
NHC government spends my tax dollarsuisely,
366
3.90
I feel sat and secure in my NHC commurAy
$01
486
I would recommend NHC to f4milyAwnds;ista aW place to We
549
5.24
Adminianow—cuumv Mahwrlk office lQW620,2015
Citizen Survey — New Questions
1
NHC government does a good job listening to
Its residents
M14C government provides residents with the
information they need to get involved in the
community
It is very likely I will still be a resident of NHC 111111101OWL
in 5 years
.. ...... ...... — -------
0% 20% 46% 60% 80% 10M
Disagree Neutral ''Agree
A,dmtoiWvWn—CounWM&n&W's Office
New Nit wwor county Slides
Measuring Progress
Against Strategic Goal.
Beth Schrader
Strategy & Policy Manager
Administration — County Morkager's Office W crrh au, 2015
+ i Now"anaver0oun4v
Reduce & Prevent Encourage Private Promote Strong
Crime Investment Diverse Economy &
High Quality Jobs
f3 i Aen -0z,: VesOfffce l+i.uih,xa,zms
( ; N@wFianwwCounty Slide
Promote Strong Reduce Health Prepare Students
Diverse Economy & Risks & Prevent to be Successful
High Quality Jobs Diseases
I� Administration CountyMana„asr'sCrffice Mrrch2o.2085
Q ! Newmarimrcoum Slides
7
It
SUPERIOR PUBLIC
HEALTH & PUBLIC SAFETY
• Reduce and prevent crime
• Increase the safety and security
of the community
• Reduce Health Risks and diseases
SUPERIOR EDUCATION
& WORKFORCE
Prepare all students to be
successful in a 21st century world
• Enhance the self- sufficiency of
individuals & families
• Improve community literacy &
workforce readiness skills
INTELLIGENT GROWTH &
ECONOMIC DEVELOPMENT
Promote a strong diverse economy
& high qualityjob growth
Create and support a vibrant and
culturally diverse community that
encourages private investment
Support a planned environment that
enhances community & preserves
and protects our natural resources
EFFECTIVE COUNTY MANAGEMENT (GOOD GOVERNANCE)
• Improve public awareness of . Improve the customer experience . Deliver value for taxpayer money
NHC responsibilities & services and increase citizen satisfaction
Control costs and manage to
the budget
• Manage risk • Improve operational
&reduce effectiveness and
liability alignment (processes,
services, & resources)
Pursue innovative technology
solutions to maximize employee
performance
Maintain competitive
tax and fee rates
• Build &strengthen • Develop, recommend and
productive strategic implement policies that
partnerships achieve desired outcomes
Plan for long -term sustainability
of County services
• Engage with citizens to
understand and then act on
citizen needs
MIA
Build a culture of innovation & Hire & retain people committed
collaboration to serving the public
MISSION VISION
New Hanover County is committed to progressive public policy, superior service, A vibrant, prosperous, diverse coastal
courteous contact, judicious exercise of authority, and sound fiscal management community, committed to building a
to meet the needs and concerns of our citizens today and tomorrow, sustainable future for generations to come.
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2014 New Hanover County Citizen Survey
Executive Summary
Summary and Purpose
In October of 2014, New Hanover County conducted the second biennial Citizen Survey. The first survey
was conducted during December of 2012. Four thousand citizens were randomly selected to gather
statistically valid data regarding:
• Satisfaction and perceptions about New Hanover County as a community
• Satisfaction and perceptions about New Hanover County Government/ Services
Survey Results will be used to:
1) Assess progress on the New Hanover County Strategic Plan.
2) Inform program and budget priorities.
3) Inform ongoing community initiatives (e.g. Comprehensive Plan, Community Health Assessment
survey).
4) Assess public perceptions of New Hanover County and County programs.
5) Compare results to 2012 to understand how we are doing.
Survey Methodology
The survey was conducted during October and November of 2014. Four thousand residents were
randomly selected from the list of registered voters. Surveys were mailed to selected residents by
Insight Research via first class mail. A cover letter signed by the Chairman and County Manager was
printed on the first page of the 4 -page survey brochure. Additionally, for the first time, an electronic
version of the cover letter and survey was made available / accessible via the web and actively
promoted.
The survey included questions that addressed:
1) The performance of NHC government and the quality of life in the community
2) Citizen priorities
3) Citizen awareness, engagement and community participation (civic, social, volunteer, and NHC
government)
4) Respondent demographic, housing, and healthy behavior information
Key Findings
Survey Response / Respondents
• Of the 4000 surveys mailed, 3800 surveys were delivered, and 1132 mail surveys and 259
internet surveys were completed. This equates to a mail response rate of 29.8 %. This response
rate was significantly higher than a typical community survey, which averages —20 %, and is
nearly double the response rate seen in in 2012 (567 completed surveys, and a 15.8% response
rate).
• Compared to 2012, respondent demographics tended to skew older, more highly educated, and
have higher incomes. Respondents were more likely to own their own homes rather than rent,
Page 1 1
and were more likely to be self - employed or a business owner. Respondents were also more
likely to be long term residents of the county. Fewer respondents reported having children at
home.
New Hanover County government continues to make positive progress
• Perceptions about the quality of County services, the effectiveness and efficiency of County
government, County government spending tax dollars wisely, and NHC as a great place to do
business have improved slightly from 2012. There was also greater agreement / consistency in
the responses (smaller standard deviation).
New Hanover County continues to be a very desirable place to live
• 81.3% of respondents agree New Hanover County has a great quality of life.
• 72.9% of respondents would recommend New Hanover County to friends and family as a great
place to live.
• 79.3% of respondents agree that it is very likely they will still be a resident of New Hanover
County in 5 years
Community Priorities and Trade -Offs
• "Promoting a strong, diverse economy and high quality job growth" continues to rank as the
single highest priority. However, compared to 2012, its importance relative to other priorities
has declined somewhat.
• "Reduce and prevent crime" was identified as the second highest priority. The percentage of
respondents reporting that they "feel safe and secure" in their community has likewise declined
as compared to 2012.
• "Prepare students to be successful in a 215' century world" was identified as the third highest
priority, up versus 2012.
• 58.4% of respondents would be willing to pay additional taxes to provide funding towards their
top priority.
• Assuming no tax increases, 28.7% of respondents would take funding from quality of life
programs ( "create and support a vibrant and culturally diverse community ") to support their
highest priority. Additionally, 18.8% of respondents would reduce funding to programs that
support a "planned environment that builds community and protects natural resources."
Opportunities for Improvement
• One of the key drivers (or predictors) of citizen perception about quality services and spending
tax dollars wisely has to do with how effectively NHC listens to its residents. Respondents
identified this as an area for improvement.
• Respondents rated providing "residents with the information they need to get involved with the
community" as an area for improvement.
A more detailed analysis is available in the full report.
Page 1 2
R New Hanover County
Citizen Survey Report
Conducted November & December 2014
Table of Contents
Your Participation in the Community 34
Opinions of Different Groups of Respondents 42
Priorities of Different Groups of Respondents 55
Health & Eating Habits of Different Groups of Respondents 67
Correlations and Regression 78
Open -Ended Question ( "Verbatims ") 81
♦ Is there anything we haven't asked you that you would like to 82
share?
♦ What is the most recent County sponsored program /service you 111
have heard about? (Open -ended answers)
Summing Up — An Executive Summary 121
Appendix A - Survey -
Insight Research, Inc. County Citizen Survey Dec 2014
Page
Purpose & Scope
2
Survey Description
3
Survey Construction
5
Survey Distribution
6
Background Questions (including health questions)
7
About the Rated Items
24
➢ Interpreting the 7 -Point ratings
25
Your County
26
Your Priorities
30
Your Participation in the Community 34
Opinions of Different Groups of Respondents 42
Priorities of Different Groups of Respondents 55
Health & Eating Habits of Different Groups of Respondents 67
Correlations and Regression 78
Open -Ended Question ( "Verbatims ") 81
♦ Is there anything we haven't asked you that you would like to 82
share?
♦ What is the most recent County sponsored program /service you 111
have heard about? (Open -ended answers)
Summing Up — An Executive Summary 121
Appendix A - Survey -
Insight Research, Inc. County Citizen Survey Dec 2014
New Hanover County
Citizen Survey Report
Purpose and Scope:
Survey research represents one method of collecting important opinion information from your citizens
and property owners. Properly conducted survey research helps convert this information into clear
"messages" to you about what they expect from you and believe about you as a supplier of services.
We attempted to measure citizen opinions regarding...
♦ Your County
♦ Your Priorities
♦ Your Participation in the Community
The ability of survey results to assist you in decision making can be enhanced by looking at the survey
data from different perspectives or `views'. Each view contributes to a more complete understanding
of the true opinions underlying people's responses to the survey questions. Looking at multiple views
is part of the process of transforming relatively meaningless `data' into useful `information' and
hopefully even into `insight'. Consequently, the results presented in this report are presented in
various levels of detail in order to provide you with different views of the data. For example, in some
cases the results summarize the opinions of all of the people who responded to the survey taken
together. In other cases, the survey data is segmented into groups of respondents who differ from
one another along one or more dimensions (See Table Below). This segmentation of the data
enables you to determine if different groups of people answered questions differently. In your case we
explored differences based on these questions:
➢
Did you respond to the 2012 New Hanover County survey?
➢
How long have you lived in New Hanover County?
➢
Which, if any, city /town limits do you live within?
➢
What type of housing do you live in?
➢
Do you currently rent or own your home?
➢
Your gender:
➢
Your age range:
➢
Do you have children under age 18 living in your home?
➢
Are you a business owner or self - employed?
➢
Highest level of education:
➢
Your race /ethnicity:
➢
Your total household income:
In this report, we will refer to respondents, citizens and customers interchangeably.
Insight Research, Inc. County Citizen Survey Dec 2014
Survey Description:
The survey is divided into five principle parts:
1. Your County
2. Your Priorities
3. Your Participation in the Community
4. About You (Background & Health Questions)
5. Open Ended Question
Your County items were rated by respondents. This included items such as:
➢ Quality of life in New Hanover County
➢ Overall County government effectiveness
➢ Use of tax dollars
➢ New Hanover County as a place to do business
Your Priorities attempted to measure what is most important to citizens.
➢ Ranking things from most to least important
➢ Where more and less tax dollars should be going
➢ Locating different types of development close together
➢ Interconnecting streets
Your Participation in the Community included questions about:
➢ County communication concerning County programs and services
➢ Participation of respondents in various groups
➢ Volunteer practices
➢ Recent voting practices of respondents
➢ Expressing their views
Background & Health Questions were asked to help understand what types of people
responded to the survey. This information enables important differences in people's
responses to be examined based on these questions:
➢
Did you previously respond to
❑ Yes
❑ No
❑ Not sure
the 2012 New Hanover
County survey?
➢
How long have you lived in
❑ Under 5
❑ 5 -14 years
❑ 15 years +
New Hanover County?
years
➢
Which, if any, of these
❑
None /incorporated
❑ Kure Beach
city /town limits do you live
NHC
❑ Wilmington
within?
❑
Carolina Beach
❑ Carolina Beach
➢
What type of housing do you
❑
Apartment
❑
House with large lot
currently live in today?
❑
Town home
❑
Carriage home
❑
House with
❑
Retirement
small lot
community
_�, � %/ 3
Insight Research, Inc. County Citizen Survey Dec 2014
➢
Do you currently rent or own
❑ Rent
❑ Own
your home?
➢
What type of housing did you
❑ Apartment
❑ House with large lot
live in 10 years ago?
❑ Town home
❑ Carriage home
❑ House with
❑ Retirement
small lot
community
➢
What type of housing do you
❑ Apartment
❑ House with large lot
want to live in 10 years from
❑ Town home
❑ Carriage home
now?
❑ House with
❑ Retirement
small lot
I community
➢
Your gender:
❑ Female
I ❑ Male
➢
Your age range:
❑ Under 30
❑ 65 -74
❑ 30 -49
❑ 75+
❑ 50 -64
➢
Do you have children under
❑ Yes
❑ No
age 18 living in your home?
➢
Are you a business owner or
❑ Yes
❑ No
self - employed?
➢
Your highest level
❑
Some high school
❑
Vocational or 2 yr. degree
of education is ...
❑
High school graduate
❑
College graduate (BA or
❑
Some college but no
BS)
degree
❑
Graduate degree
➢
Cardio Exercise
❑
0 minutes per wk
❑
61 -149 minutes per wk
❑
<60 minutes per wk
❑
150 minutes per wk +
➢
Eating Fruit
❑
<1 time per day
❑
3 -4 times per day
❑
1 -2 times per day
❑
5 or more times per day
➢
Eating Vegetables
❑
<1 time per day
❑
3 -4 times per day
❑
1 -2 times per day
❑
5 or more times per day
➢
Which best describes your
❑ American Indian or Alaskan Native
❑ Asian
race /ethnicity? (Check one)
❑ Black or African American
❑ Hispanic
❑ Native Hawaiian or Pacific Islander
❑ White
➢
Your total household income:
❑ Under $20,000
❑ $50- 74,999
(Check one)
❑ $20- 29,999
❑ $75- 99,999
❑ $30- 49,999
❑ $100,000+
An Open Ended Question was also asked and the comments were transcribed.
Comments provide an opportunity for respondents to reveal information of importance
that was not specifically asked for in the survey. They also lend value to the
interpretation of ratings by providing a better sense of context or supportive evidence that
enriches the interpretation.
The open ended question asked was:
➢ Is there anything we haven't asked you that you would like to share?
Insight Research, Inc. County Citizen Survey Dec 2014
Survey Construction:
Care has been taken in the construction of this survey to help ensure citizen opinion
information is gathered in an appropriate manner. In particular, the following characteristics
of surveys, which are known to influence the accuracy of the information received, were
considered during construction. These include:
1. WORDING OF STATEMENTS
♦ Statements are kept brief to reduce the
amount of reading required.
♦ Statements are reviewed for ambiguity to
ensure they convey only one meaning where
possible.
♦ Statements are designed to be neutral or
slightly positive.
♦ Each statement ideally covers only one idea
to be rated.
2. STATEMENT ORDER
♦ When possible, statements are put in order
from the most general to the most specific.
This is done to avoid raising specific issues
early that may positively or negatively
influence responses on more general
statements that follow.
♦ Statements are grouped with other
statements into similar categories.
♦ More emotionally charged statements to be
rated are generally placed toward the end of
a category, or the end of the survey since
they can influence ratings on other less
emotionally charged issues.
3. INSTRUCTIONS
♦ Instructions provided at the beginning of the
survey clearly indicate the purpose for the
survey. The instructions also assure
respondents that confidentiality will be
preserved, and described when and how to
return the survey.
4. RATING SCALE
♦ A 7 point scale is used for rating purposes.
This type of scale supports a multitude of
parametric statistical tests that are most
useful in evaluating and prioritizing the
strengths and areas for improvement.
♦ A copy of the survey used is presented at the end of the report.
-�' � %/ 5
Insight Research, Inc. County Citizen Survey Dec 2014
Survey Distribution:
Approximately 4000 surveys were mailed (and we estimate about I delivered) to
customers (registered voters) via first class US Mail, using live stamps. The surveys
were mailed by Insight Research. Surveys that were not deliverable were returned to the
County by the USPS.
A cover letter, signed by the Chairman and Manager was printed on the first page of the
4 -page survey brochure. The letter included:
♦ The reason for the survey
♦ How and when to complete the survey
♦ Guarantee of anonymity by using an independent research firm
The survey was also posted online and was publicized by the County.
\I% 6
Insight Research, Inc. County Citizen Survey Dec 2014
Background Questions
Overall Response:
About 3800 surveys were delivered by mail. 1132 mail surveys and 259 internet surveys in all
were completed, which is a response rate of about 29.8% for the mail surveys. This is an
excellent return rate and more than enough surveys to achieve the goals of this project.
Please note: Not every respondent answers every question.
25. Did you previously respond to the 2012 New Hanover
County survey?
60%
50%
40%
30%
20%
10%
0%
-10%
❑ Yes
❑ No
❑ Not sure
Did you previously respond?
Count
Percent of
Respondents
Yes
222
16.3%
No
661
48.5%
Not sure
480
35.2%
Totals
1363
100.0%
Percent of Respondents
� � %/ 7
Insight Research, Inc. County Citizen Survey Dec 2014
26. How long have you lived in New Hanover Co.?
❑ Under 5 years
❑ 5 -14 years
❑ 15 years +
How long have you live in New
Hanover County?
Count
Percent of
Respondents
2012 Percent
Under 5 years
148
10.7%
11.6%
5 -14 years
358
25.9%
32.8%
15 years +
874
63.3%
55.6%
Totals
1380
100.0%
100.0%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Percent of Respondents
Under 5 years 5 -14 years 15 years +
Insight Research, Inc. County Citizen Survey Dec 2014
27. Which, if any, of these city /town limits do you live within?
❑ None /unincorporated NHC ❑ Kure Beach
❑ Carolina Beach ❑ Wilmington
❑ Carolina Beach
Where
Count
Percent of
Respondents
2012 Percent
None /unincorporated NHC
451
33.0%
38.7%
Carolina Beach
35
2.6%
2.5%
Kure Beach
34
2.5%
1.8%
Wilmington
823
60.2%
54.2%
Wrightsville Beach
24
1.8%
2.7%
Totals
1367
100.0%
100.0%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Percent of Respondents
None Carolina Beach Kure Beach Wilmington Wrightsville Beach
Insight Research, Inc. County Citizen Survey Dec 2014
28. Which type of housing do you currently live in today?
❑ a. Apartment ❑ c. House with courtyard -sized lot ❑ e. Carriage home / garage apartment
❑ b. Town home ❑ d. House with large estate lot ❑ f. Retirement community
Current Housing
Count
Percent of
Respondents
Apartment
67
4.9%
Town home
101
7.5%
House with courtyard lot
500
36.9%
House with estate lot
664
49.0%
Carriage / garage apt
3
0.2%
Retirement community
19
1.4%
Totals
1354
100.0%
10
Insight Research, Inc. County Citizen Survey Dec 2014
29. Do you currently rent of own you home?
❑ Rent ❑ Own
Rent or Own
Count
Percent of
Respondents
2012 Percent
Rent
121
8.9%
16.7%
Own
1240
91.1%
83.3%
Totals
1361
100.0%
100.0%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Percent of Respondents
Rent Own
-)%/ 11
Insight Research, Inc. County Citizen Survey Dec 2014
30. What type of housing did you live in 10 years ago (in
2004)?
❑ a. Apartment ❑ c. House with courtyard -sized lot ❑ e. Carriage home / garage apartment
❑ b. Town home ❑ d. House with large estate lot ❑ f. Retirement community
70%
60%
50%
40%
30%
20%
10%
0%
-10%
Housing 10 years ago
Count
Percent of
Respondents
Apartment
97
7.3%
Town home
81
6.1%
House with courtyard lot
444
33.5%
House with estate lot
694
52.3%
Carriage / garage apt
4
0.3%
Retirement community
7
0.5%
Totals
1327
100.0%
52.3%
0.5%
House with Carriage / Retirement
estate lot garage apt communitv
_�� � %/ 12
Insight Research, Inc. County Citizen Survey Dec 2014
31. What type of housing did you want to live in 10 years from
now (in 2024)?
❑ a. Apartment ❑ c. House with courtyard -sized lot ❑ e. Carriage home / garage apartment
❑ b. Town home ❑ d. House with large estate lot ❑ f. Retirement community
70%
60%
50%
40%
30%
20%
10%
0%
-10%
Housing 10 years ago
Count
Percent of
Respondents
Apartment
44
3.4%
Town home
135
10.4%
House with courtyard lot
442
34.2%
House with estate lot
514
39.8%
Carriage / garage apt
17
1.3%
Retirement community
141
10.9%
Totals
1293
100.0%
Percent of Respondents
13
Insight Research, Inc. County Citizen Survey Dec 2014
32. Your gender:
❑ Female ❑ Male
Your Gender
Count
Percent of
Respondents
2012 Percent
Female
704
51.1%
52.1%
Male
673
48.9%
47.9%
Totals
1377
100.0%
100.0%
70%
60%
50%
40%
30%
20%
10%
0%
-10%
Gender
-�� � %/ 14
Insight Research, Inc. County Citizen Survey Dec 2014
33. Your age range:
❑ Under 30 ❑ 65 -74
❑ 30 -49 ❑ 75+
❑ 50 -64
Your Age Range
Count
Percent of
Respondents
2012 Percent
Under 30
46
3.4%
6.1%
30 -49
221
16.1%
22.5%
50 -64
410
29.9%
34.7%
65 -74
436
31.8%
23.2%
75+
260
18.9%
13.5%
Totals
1373
100.0%
100.0%
50%
40%
30%
20%
10%
0%
Your Age Range
Under 30 30-49 50 -64 65 -74 75+
Insight Research, Inc. County Citizen Survey Dec 2014 15
34. Do you have children under age 18 living in your home?
❑ Yes I ❑ No
Children under age 18?
Count
Percent of
Respondents
2012 Percent
Yes
207
15.2%
18.5%
No
1156
84.8%
81.5%
Totals
1363
100.0%
100.0%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Children under age 18?
Yes No
16
Insight Research, Inc. County Citizen Survey Dec 2014
35. Are you a business owner or self - employed?
❑ Yes I ❑ No
Business owner or self-
employed?
Count
Percent of
Respondents
2012 Percent
Yes
307
22.5%
21.0%
No
1056
77.5%
79.0%
Totals
1 1363
j 100.0%
j 100.0%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Business owner or self - employed?
77.5%
Yes
No
_�' � %/ 17
Insight Research, Inc. County Citizen Survey Dec 2014
36. Your highest level of education is ...
❑ Some high school ❑ Vocational or 2 yr. degree
❑ High school graduate ❑ College graduate (BA or BS)
❑ Some college but no degree ❑ Graduate degree
Education
Count
Percent of
Respondents
2012 Percent
Some high school
8
0.6%
3.3%
High school graduate
87
6.3%
9.3%
Some college but no degree
236
17.2%
19.5%
Vocational or 2 yr. degree
134
9.8%
8.4%
College graduate (BA or BS)
496
36.1%
35.2%
Graduate degree
412
30.0%
24.4%
Totals
1373
100.0%
100.0%
Education
60%
50%
40% 36.1%
30.0%
30%
20%
9.8%
10%
0%
Some high High school Some college Voc /2 yr BS /BA Grad degree
school grad degree
-10%
-�� � %/ Insight Research, Inc.
18
County Citizen Survey Dec 2014
37. During the past month, how many total minutes of cardio
exercise or physical activity for your heart (such as walking,
running, aerobics, or swimming) did you do?
During the past month, how many total minutes of cardio exercise or physical activity for
your heart (such as walking, running, aerobics, or swimming) did you do?
❑ 0 minutes each week (I did not exercise or participate in any moderate /intense physical activity)
❑ <60 minutes per week
❑ 61 -149 minutes per week
❑ >_150 minutes per week
Minutes of Cardio Exercise
Count
Percent of
Respondents
0 minutes per week
91
6.7%
<60 minutes per week
275
20.3%
61 -149 minutes per week
511
37.7%
>_150 minutes per week
479
35.3%
Totals
1356
100.0%
60%
50%
40%
30%
20%
10%
0%
-10%
minutes per week
Minutes of Cardio Exercise
61 -149 minutes per
19
Insight Research, Inc. County Citizen Survey Dec 2014
38. During the past week, not counting juice, how many times did
you eat fruit? (Count fresh, frozen or canned fruit)
During the past week, not counting juice, how many times did you eat fruit? (Count fresh,
frozen or canned fruit)
❑ <1 time per day ❑ 1 -2 times per day ❑ 3 -4 times per day ❑ 5 or more times per day
Daily Fruit Consumption
Count
Percent of
Respondents
<1 time per day
343
25.5%
1 -2 times per day
712
52.9%
3 -4 times per day
206
15.3%
5+ times per day
86
6.4%
Totals
1347
100.0%
70%
60%
50%
40%
30%
20%
10%
0%
-10%
Daily Fruit Consumption
-�' � %/ 20
Insight Research, Inc. County Citizen Survey Dec 2014
39. During the past week, how many times did you eat vegetables
that were not fried? Do not include rice or other grains.
During the past week, how many times did you eat vegetables that were not fried? Do not
include rice or other grains.
❑ <1 time per day ❑ 1 -2 times per day ❑ 3 -4 times per day ❑ 5 or more times per day
Daily Vegetable Consumption
Count
Percent of
Respondents
<1 time per day
176
13.1%
1 -2 times per day
725
53.9%
3 -4 times per day
320
23.8%
5+ times per day
124
9.2%
Totals
1345
100.0%
Daily Vegetable Consumption
70%
60%
53.9%
50%
40%
30%
23.8%
20%
13.1%
9.2%
10%
0%
<1 time per day 1 -2 times per day 3 -4 times per day 5+ times per day
-10%
-�' � %/ 21
Insight Research, Inc. County Citizen Survey Dec 2014
40. Which best describes your race /ethnicity? (Check one)
❑ American Indian or Alaskan Native ❑ Asian
❑ Black or African American ❑ Hispanic
❑ Native Hawaiian or Pacific Islander ❑ White
Race /Ethnicity
Count
Percent of
Respondents
2012 Percent
Amer Indian or Alaskan Native
8
0.6%
0.9%
Black or African American
81
6.1%
5.6%
Hawaiian or Pacific Islander
1
0.1%
0.0%
Asian
2
0.1%
0.7%
Hispanic
10
0.7%
0.9%
White
1235
92.4%
91.8%
Totals
1337
100.0%
100.0%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Race /Ethnicity
U.6% 0.1%
Amer Indian or Black or African Hawaiian or
Alaskan Native American Pacific Islander
0.1%
Asian
92.4%
Hispanic White
—�� � %/
Insight Research, Inc. County Citizen Survey Dec 2014 22
41. Your total household income: (Check one)
❑ Under $20,000 ❑ $50- 74,999
❑ $20- 29,000 ❑ $75- 99,999
❑ $30- 49,999 ❑ $100,000+
Household Income
Count
Percent of
Respondents
2012 Percent
Under $20,000
56
4.5%
9.1%
$20- 29,000
69
5.6%
7.4%
$30- 49,999
199
16.1%
21.7%
$50- 74,999
313
25.3%
22.3%
$75- 99,999
203
16.4%
13.9%
$100,000+
398
32.1%
25.6%
Totals
1238
100.0%
100.0%
50%
40%
30%
20%
10%
0%
Household Income
Under $20- 29,000 $30- 49,999 $50- 74,999 $75- 99,999 $100,000+
$20,000
23
Insight Research, Inc. County Citizen Survey Dec 2014
About the Rated Items
The 7 -Point Ratings
This section provides information about the results for each statement on the survey that
was rated on the 7 -point scale. Both a table and graph of the results are provided for
each category of statements.
TABLE DESCRIPTION: The following information is included in the Tables:
Valid N
♦ Refers to the `Number' of people responding to the
statement.
Mean
♦ Refers to the `Average' rating received from all
respondents who rated the statement.
Median
♦ Refers to the `Middlemost' score in a list of rank - ordered
scores, above and below which 50% of the scores lie.
Standard
♦ Refers to a measure of the amount of variability there is
Deviation
in the responses above and below the average. For
example, a smaller standard deviation indicates less
variability, and thus more agreement among
respondents than a larger standard deviation indicates.
(See Appendix B for more detailed description of the
Standard Deviation).
GRAPH DESCRIPTION: A graph of the average ratings for each statement is presented with
the blue bars and the scale on the left. The standard deviations are shown by the red
dots (right scale).
7.0
6.0
5.0
4.0
3.0
2.0
1.0
51 52 53 54 55 56 57 58 59 510
2.5
2.0
1.5
Mean
1.0 St Dev
0.5
0.0
_�, � %/ 24
Insight Research, Inc. County Citizen Survey Dec 2014
Interpreting the 7 -Point Ratings
Two questions often asked in survey research are; "What is a good score, and how do I know
where my real areas for improvement are ?" Although every organization is different, a general
theme in the opinion research literature indicates that "good" is not always "good enough ". That is
to say, although an average rating of a `4' on a 7 -point scale may be perceived to be a "neutral" or
even a "good" rating, it actually takes a much higher average rating to increase the likelihood that
people are genuinely satisfied. Consequently, it is good practice to aim for the highest average
possible.
At Insight Research, Inc., we have found it useful to suggest a target average of 5.5 or better for
satisfaction statements for most industries. Scores lower below the target do not necessarily
indicate a problem, but should be considered as areas for potential improvement that are worthy
of attention. For local governments, however, achieving an overall satisfaction rating of 5.5 is
often difficult; most average closer to 5.2. One reason for this difficulty might be that unlike most
organizations in the private sector, a government usually keeps (rather than loses) most of their
"unhappy customers ".
In addition, as mentioned earlier, low standard deviations reflect more agreement among
respondents. As a result, it is most desirable to have a high "average" rating and a low "standard
deviation ". This would indicate that most people agree that the rating should be high. A good rule
of thumb suggests that standard deviations of 1.2 or less are desirable. The following diagram
illustrates the relationship between the "average" and "standard deviation" with blocks 1 to 4
reflecting "Least Desirable" to "Most Desirable" in that order.
Average
Std. Dev.
n
i
Low
Low
0
z
Low
High
3
High
High
(ZD
a
High
Low
-�, � %/ 25
Insight Research, Inc. County Citizen Survey Dec 2014
Your County:
We usually focus on the Mean (Average) for each item. The responses here tell us that residents generally
enjoy living in New Hanover County and would recommend it to others. As we typically see, they do not
however feel as positive about the services provided by the County. We would note that in striving for
excellence, you have chosen to word your satisfaction statements more positively than most. This sets the bar
higher, and probably has resulted in lower ratings than if you had worded the statements differently.
The Valid N represents the number of answers for each item. Median refers to the `middlemost' score in a list
of rank - ordered scores. For example, S2 has a median of 5.0. This tells us that at least half of the respondents
gave an answer of `5' or higher and at least half of them gave us an answer of `5' or lower.
The standard deviations indicate the amount of variability in the answers. Ideally, you would want high
averages and low standard deviations to the questions below, since this would mean consistently good ratings.
See the Distributions of Ratings, on the following page.
7.0
6.0
5.0
4.0
3.0
2.0
1.0
_�' � %/ Insight Research, Inc.
51 52 53 54 55 56 57 58 59 510
2.5
2.0
1.5
0 Mean
1.0 ■ St Dev
0.5
0.0
26
County Citizen Survey Dec 2014
Statements
2012
Valid N
2014
Median
Std. Dev.
1 = Strongly Disagree; 7 = Strongly Agree
Mean
(Number
Responding)
Mean
(Middlemos
t Score)
(Amount of
Variability)
S1
New Hanover County has a great quality of life.
5.47
1378
5.47
6.0
1.22
New Hanover County government provides quality
S2
4.63
1356
4.72
5.0
1.31
services.
New Hanover County government is efficient and
S3
effective.
4.04
1334
4.15
4.0
1.42
New Hanover County government spends my tax
S4
dollars wisely.
3.66
1329
3.90
4.0
1.50
S5
New Hanover County is a great place to do business.
4.60
1191
4.64
5.0
1.44
I feel safe and secure in my New Hanover County
S6
community.
5.01
1380
4.86
5.0
1.75
I would recommend New Hanover Co. to my family &
S7
friends as a great place to live.
5.49
1376
5.24
6.0
1.50
New Hanover Co. government provides residents
S8
with the information they need to get involved in the
NA
1330
4.58
5.0
1.55
community.
New Hanover Co. government does a good job
S9
listening to its residents.
NA
1285
4.01
4.0
1.55
It is very likely that I will still be a resident of New
S10
Hanover County in five years.
NA
1364
5.72
6.0
1.75
7.0
6.0
5.0
4.0
3.0
2.0
1.0
_�' � %/ Insight Research, Inc.
51 52 53 54 55 56 57 58 59 510
2.5
2.0
1.5
0 Mean
1.0 ■ St Dev
0.5
0.0
26
County Citizen Survey Dec 2014
Distributions of Ratings (Your County)
The following tables and /or graphs are presented to show how many respondents rated each rated item a
1, 2, 3, 4, 5, 6, or 7. By showing the distributions of responses in this manner, you can also gain a better
appreciation for the `standard deviation' associated with each statement. Thus, for example, the
distribution of ratings for a statement with a smaller standard deviation will show a lot of respondents rating
that statement similarly (within a point or two). The distribution will be more spread out across the 1 to 7
scale when a statement has a large standard deviation.
➢ Statements 5 -10 shown on the following page.
S1
40%
30%
29.3% 29.4%
20%
10%
0%
1 2 3 4 5 6 7
40
30
20
10%
0%
-�, � %/ Insight Research, Inc.
40%
30%
20%
10%
0%
S4
40%
30%
20%
10%
0%
1 2 3 4 5 6 7
29.1%
Statements
1 = Strongly Disagree; 7 = Strongly Agree
Mean
(Average
Rating)
Std. Dev.
(Amount of
Variability)
S1
New Hanover County has a great quality of life.
5.47
1.22
S2
New Hanover County government provides quality services.
4.72
1.31
S3
New Hanover County government is efficient and effective.
4.15
1.42
S4
New Hanover County government spends my tax dollars wisely.
3.90
1.50
➢ Statements 5 -10 shown on the following page.
S1
40%
30%
29.3% 29.4%
20%
10%
0%
1 2 3 4 5 6 7
40
30
20
10%
0%
-�, � %/ Insight Research, Inc.
40%
30%
20%
10%
0%
S4
40%
30%
20%
10%
0%
1 2 3 4 5 6 7
29.1%
°
9.6% 9.2%
9.6%
27
County Citizen Survey Dec 2014
Distributions of Ratings (Your County) - Continued
4(
3(
2(
1(
➢ Statements 1 -4 are shown on the previous page.
40%
30%
20%
10%
0%
40%
30%
20%
10%
0%
S7
Statements
Mean
Std. Dev.
7.4%
1 = Strongly Disagree; 7 = Strongly Agree
(Average
Rating)
(Amount of
Variability)
S5
New Hanover County is a great place to do business.
4.64
1.44
S6
I feel safe and secure in my New Hanover County community.
4.86
1.75
I would recommend New Hanover Co. to my family & friends as a great place
S7
to live.
5.24
1.50
New Hanover Co. government provides residents with the information they
S8
need to get involved in the community.
4.58
1.55
S9
New Hanover Co. government does a good job listening to its residents.
4.01
1.55
It is very likely that I will still be a resident of New Hanover County in five
S10
years.
5.72
1.75
4(
3(
2(
1(
➢ Statements 1 -4 are shown on the previous page.
40%
30%
20%
10%
0%
40%
30%
20%
10%
0%
S7
30.4%
21.0%
21.5%
7.4%
° °
1 2 3 4 5 6 7
S9
29.5%
21.0%
°
8.6/° 9.2% °
1 2 3 4 5 6 7
4
3
2
1
SO
60% °
50%
40%
30% 26.t%
20% 5.7% ° ° °
10%
0%
1 2 3 4 5 6 7
28
Insight Research, Inc. County Citizen Survey Dec 2014
Your County (Continued):
11. Please rate the following characteristics as they relate to New Hanover
County as a whole:
Poor Fair Good Good Excellent
�. Sense of community L3 L3 L3 L3 L3
��. Opportunities to volunteer L3 L3 L3 L3 L3
Opportunities to participate ❑ ❑ ❑ ❑ ❑
in communitv issues
60%
50%
40%
30%
20%
10%
0%
-10%
■ Community
■ Volunteer
Issues
�
�� 29
- — Insight Research, Inc. County Citizen Survey Dec 2014
Very
Counts
Poor
Fair
Good
Good
Excellent
Excellent
iv. Sense of community
54
254
557
397
92
v. Opportunities to volunteer
25
142
423
488
274
vi. Opportunities to participate in
30.4%
35.1%
19.7%
63.8
iii. Opportunities to participate in
community issues
64
262
502
373
142
60%
50%
40%
30%
20%
10%
0%
-10%
■ Community
■ Volunteer
Issues
�
�� 29
- — Insight Research, Inc. County Citizen Survey Dec 2014
Very
Weighted Ratings
Percents
Poor
Fair
Good
Excellent
Good
Poor =O, Exc. =1.0
i. Sense of community
3.9%
18.3%
40.0%
28.5%
6.6%
52.6
u. Opportunities to volunteer
1.8%
10.2%
30.4%
35.1%
19.7%
63.8
iii. Opportunities to participate in
community issues
4.6%
18.8%
36.1%
26.8%
10.2%
53.1
60%
50%
40%
30%
20%
10%
0%
-10%
■ Community
■ Volunteer
Issues
�
�� 29
- — Insight Research, Inc. County Citizen Survey Dec 2014
Your Priorities:
12. From the list below, please check your top priority for New Hanover County.
(Check only one)
❑ Increase the safety and security of the ❑ Prepare all students to be successful in a 21 st
community century world
❑ Reduce and prevent crime ❑ Create and support a vibrant and culturally
❑ Reduce health risks and diseases diverse community that encourages private
❑ Enhance the self - sufficiency of individuals and investment
families ❑ Promote a strong, diverse economy & high
❑ Improved community literacy and workforce quality job growth
readiness ❑ Support a planned environment that builds
community & protects natural resources
Top Selection
Count
Percent of
Respondents
2012 Percent
Safety /security
205
14.9%
16.33%
Reduce crime
244
17.8%
9.07%
Health
13
0.9%
1.81%
Self- sufficiency
107
7.8%
7.06%
Literacy
25
1.8%
2.22%
Students
213
15.5%
14.11%
Diversity
58
4.2%
6.05%
Economy
300
21.8%
26.01%
Environment
208
15.1%
17.34%
Totals
1373
100.0%
100.00%
30
Insight Research, Inc. County Citizen Survey Dec 2014
17 3R%
14.9 0 15.5%
j15.11%lo
4.2
30
Insight Research, Inc. County Citizen Survey Dec 2014
Your Priorities: (Continued)
❑ Increase the safety and security of the ❑ Prepare all students to be successful in a 21 st
community century world
❑ Reduce and prevent crime ❑ Create and support a vibrant and culturally
❑ Reduce health risks and diseases diverse community that encourages private
❑ Enhance the self - sufficiency of individuals and investment
families ❑ Promote a strong, diverse economy & high
❑ Improved community literacy and workforce quality job growth
readiness ❑ Support a planned environment that builds
community & protects natural resources
13.Assuming no tax increases, which one item above would you take money from in
order to invest more in your top priority? Write in the letter, a -i
35%
30%
25%
20%
15%
10%
5%
0%
Take From?
Count
Percent of
Respondents
Safety /security
67
5.4%
Reduce crime
48
3.8%
Health
91
7.3%
Self- sufficiency
171
13.7%
Literacy
100
8.0%
Students
94
7.5%
Develop Diversity
358
28.7%
Economy
85
6.8%
Environment
235
18.8%
Totals
1249
100.0%
Take Money From
J.�*a t`�e N-
'A' aLa r�5 .,A
\ec
ake
y P ye �e
O�
31
Insight Research, Inc. County Citizen Survey Dec 2014
Your Priorities: (Continued)
(All Respondents)
❑ Increase the safety and security of the ❑ Prepare all students to be successful in a 21s'
community century world
❑ Reduce and prevent crime ❑ Create and support a vibrant and culturally
❑ Reduce health risks and diseases diverse community that encourages private
❑ Enhance the self - sufficiency of individuals and investment
families ❑ Promote a strong, diverse economy & high
❑ Improved community literacy and workforce quality job growth
readiness ❑ Support a planned environment that builds
community & protects natural resources
14. Would you be willing to pay additional taxes to go ❑ Yes
towards your top priority item in question 12 above?
Accept Tax Increase?
Count
Percent of
Respondents
Yes
791
58.4%
No
564
41.6%
Totals
1355
j 100.0%
Accept Tax Increase?
80%
70%
58.4%
60%
50%
40%
30%
20%
10% -
0%
Yes
41.6%
No
❑ No
-�� � %/ 32
Insight Research, Inc. County Citizen Survey Dec 2014
Your Priorities: (Continued)
(All Respondents)
Strongly Wma
Please rate haw much you disagree or agree with each statement. Disagree Agree
_ 1 2 3 4 5 6 7'
-------------------------------------------------------------------------- - - - - --
15 New Hanover County should allow more types of development (apartments, a 10 10 13 10 0 13
stores and shops, single family houses) to be-located- near each other -
16 New Hanover County should require streets to be interconnected to reduce 0 0 0 0 0 0 0
congestion on main roads -
------------------------------------------------------------------------------------------- - - - - --
7.0
Statements
Valid N
Mean
Median
Std. Dev.
1 = Strongly Disagree; 7 = Strongly Agree
(Number
(Average
(Middlemost
(Amount of
3.0
■ StDev
Responding)
Rating)
Score)
Variability)
New Hanover County should allow more types
of development (apartments, stores and shops,
S15
single family houses) to be located near each
1357
3.61
4.0
1.99
other.
New Hanover County should require streets to
S16
be interconnected to reduce congestion on main
1348
4.96
5.0
1.96
roads.
7.0
2.5
6.0
2.0
5.0
1.5
4.0
Mean
- 1.0
3.0
■ StDev
2.0
0.5
1.0
0.0
515 516
S15 Distribution
40% —
30% -23.7%
19.4%
20% 10.3% 11.8% 0 10.3% 9.6%
10% —
0%
1 2 3 4 5 6 7
S16 Distribution
40%
29.7%
30%
19.3%
20% 15.2 ° %a
o
9.5%
10% � 5■0 7.6%
0%
1 2 3 4 5 6 7
33
Insight Research, Inc. County Citizen Survey Dec 2014
Your Participation in the Community:
17. The County provides many programs and services. What
is the most recent County sponsored program /service you
have heard about?
For these comments, please see page 111.
-�' � %/ 34
Insight Research, Inc. County Citizen Survey Dec 2014
Your Participation in the Community: (Continued)
❑ Friends /family ❑ Emails ❑ NHCTV
18. How did you hear ❑ Website ❑ Radio ❑ Other TV
about it? (The program) ❑ Billboard ❑ Newspaper ❑ Print ads /
maaazine
How they heard
Count
Percent of
Responses
Friends / family
216
23.5%
Website
94
10.2%
Billboard
31
3.4%
Emails
72
7.8%
Radio
83
9.0%
Newspaper
223
24.2%
NHCTV
42
4.6%
Other TV
102
11.1%
Print ads / magazine
58
6.3%
Totals
921
NA
Note: Some respondents gave more than one answer here.
40%
35%
30%
25% 23.5%
20%
15%
10%
5%
0%
How They Heard
��a y`tie
ay\ka lea
e'c
ata any ago et �.1 ,�.1 _`,ce
O ti \tc`
ay
Q
1
35
Insight Research, Inc. County Citizen Survey Dec 2014
Your Participation in the Community: (Continued)
19. Did you or do you plan to use / attend the program /
service in Question 17? ❑Yes ❑ No
80%
70%
60%
50%
40%
30%
20%
10%
0%
Plan to use / attend?
Count
Percent of
Respondents
Yes
352
53.7%
No
304
46.3%
Totals
656
j 100.0%
Plan to use / attend?
Yes No
36
Insight Research, Inc. County Citizen Survey Dec 2014
Your Participation in the Community: (Continued)
❑ Not interested/ don't
20. If No, why not? need ❑ Location ❑ Other
(Check all that apply) ❑ Timing / schedule not ❑ Cost
80%
70%
60%
50%
40%
30%
20%
10%
0%
If NO why not?
Count
Percent of
Respondents
Not interested / don't need
136
37.4%
Timing / schedule not good
98
26.9%
Location
19
5.2%
Cost
19
5.2%
Other
92
25.3%
Totals
364
100.0%
If NO,why not?
Not Timing / Location Cost
interested / schedule not
don't need good
25.3%
Other
-�� � %/ 37
Insight Research, Inc. County Citizen Survey Dec 2014
Your Participation in the Community: (Continued)
21. Do you belong to, or donate to, any of the following kinds of organizations or groups?
(Check all that apply.)
Type of Group Board Active Member, but Given No
Member Member not active money only
Other (describe): These are ❑ ❑ ❑ ❑ ❑
listed later in the report.
TYPE of GROUP
Board
Member
Active
Member
Member, but
not active
Money
only
No
�. Professional association
77
308
148
89
503
u. Local or national charity
70
275
91
652
183
Sports or youth group
18
186
33
201
634
iv. Social organization
58
354
89
113
499
v. Political organization
16
162
130
221
586
vi. Civic or community
organization
96
311
79
170
474
vii. Religious organization
68
616
111
175
358
TYPE of GROUP By Percentage of
Survey Respondents
Board
Member
Active
Member
Member, but
not active
Money
only
No
�. Professional association
5.5%
22.1%
10.6%
6.4%
36.2%
��. Local or national charity
5.0%
19.8%
6.5%
46.9%
13.2%
Sports or youth group
1.3%
13.4%
2.4%
14.5%
45.6%
iv. Social organization
4.2%
25.4%
6.4%
8.1%
35.9%
V. Political organization
1.2%
11.6%
9.3%
15.9%
42.1%
vi. Civic or community
organization
6.9%
22.4%
5.7%
12.2%
34.1%
vii. Religious organization
4.9%
44.3%
8.0%
12.6%
25.7%
TYPE of GROUP By Percentage of Survey Respondents
*High Involvement
(Board or Active)
*Low Involvement
(Not Active or Money Only)
None
I. Professional association
27.60%
17.00%
36.20%
II. Local or national charity
24.80%
53.40%
13.20%
III. Sports or youth group
14.70%
16.90%
45.60%
IV. Social organization
29.60%
14.50%
35.90%
V. Political organization
12.80%
25.20%
42.10%
VI. Civic or community organization
29.30%
17.90%
34.10%
VII. Religious organization
49.20%
20.60%
25.70%
*We simply added the first 2 columns in the second table to get these numbers. Note that there is some
overlap among respondents. Low Involvement is sum of the 3rd and 4th columns.
-�� � %/ 38
Insight Research, Inc. County Citizen Survey Dec 2014
Your Participation in the Community: (Continued)
22. In the last 12 months, about how many times, if ever, have you participated in the following
activities.
1 -2 times
3 -12 times
13 -26
times
More than 26
times
Volunteered time
348
Never
1 -2
3 -12
13 -26
More than
512
224
times
times
times
26 times
i. Volunteered your time (for no pay) to
165
613
277
262
Walked, ran, etc for charity
some group or activity in New Hanover
❑
❑
❑
❑
❑
County
ii. Participated in a club or civic group in
❑
❑
❑
❑
❑
New Hanover County
iii . Provided help to a friend or neighbor
❑
❑
❑
❑
❑
iv. Personally walked, ran, or bicycled for a
charitable cause (this is separate from
❑
❑
❑
❑
❑
financial giving)
How many times?
Never
1 -2 times
3 -12 times
13 -26
times
More than 26
times
Volunteered time
348
285
283
132
261
Participated, club or civic group
512
224
257
125
133
Provided help to friend or neighbor
31
165
613
277
262
Walked, ran, etc for charity
815
332
105
8
18
Percent of 1391 Respondents
Volunteered time
25.0%
20.5%
20.3%
9.5%
18.8%
Participated, club or civic group
36.8%
16.1%
18.5%
9.0%
9.6%
Provided help to friend or neighbor
2.2%
11.9%
44.1%
19.9%
18.8%
Walked, ran, etc for charity
58.6%
23.9%
7.5%
0.6%
1.3%
70%
60%
50%
40%
30%
20%
10%
0%
Never 1 -2 times 3 -12 13 -26 More
times times than 26
times
■ Volunteered time
• Participated, club or civic
group
Provided help to friend or
neighbor
• Walked, ran, etc for charity
-�� � %/
Insight Research, Inc. County Citizen Survey Dec 2014 39
Your Participation in the Community: (Continued)
23. Voting: Which of the following apply to you? (Choose all that apply to you)
❑ You are currently registered
❑ You voted in the last ❑ You voted in the off -year election (2013)
presidential election year ❑ None of these
(2012)
40
Insight Research, Inc. County Citizen Survey Dec 2014
Voting
Percent of
Voting
Count
84.3%
Respondents
Currently registered
1330
95.6%
Voted in 2012 presidential
70%
1264
o
90.9/
election
Voted in off -year election (2013)
1173
84.3%
None of these
8
0.6%
40
Insight Research, Inc. County Citizen Survey Dec 2014
Voting
100%
90%
84.3%
80%
70%
60%
50%
40%
30%
-
20%
-
10%
- -
0.6
0%
Currently
Voted in 2012 Voted in off -year None of these
registered
presidential election (2013)
election
40
Insight Research, Inc. County Citizen Survey Dec 2014
Your Participation in the Community: (Continued)
24. How else have you chosen to express your views? (Check all that apply)
Type of Expression Done within the Done over 12
past 12 months months ago
�. Contacted an elected official ❑ ❑
ii . Contacted newspaper /radio ❑ ❑
iii . Attended a rally / protest ❑ ❑
iv. Signed a petition ❑ ❑
v. Put a sign in your yard ❑ ❑
Have not
done this
Type of Expression
Counts
Within past 12
months
Done over 12
months ago
Have not
done this
I. Contacted an elected official
508
214
549
II. Contacted newspaper /radio
234
170
786
III. Attended a rally /protest
228
142
816
IV. Signed a petition
493
248
519
V. Put a sign in your yard
261
199
778
Type of Expression
Percentages of 1391 Respondents
Within past 12
months
Done over 12
months ago
Have not
done this
I. Contacted an elected official
36.5%
15.4%
39.5%
II. Contacted newspaper /radio
16.8%
12.2%
56.5%
III. Attended a rally /protest
16.4%
10.2%
58.7%
IV. Signed a petition
35.4%
17.8%
37.3%
V. Put a sign in your yard
18.8%
14.3%
55.9%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Expressing Views
Offill 9
I. Contacted an II. Contacted III. Attended a IV. Signed a V. Put a sign in
official paper /radio rally petition your yard
-�' � %/ 41
Insight Research, Inc. County Citizen Survey Dec 2014
Opinions of Different Groups of Respondents
Although the findings presented thus far are revealing, it is often helpful to perform more fine -
grained analyses of the data to determine if any particular groups of respondents rate the
statements significantly different from other groups. Consequently, additional analyses,
including analyses called "Analyses of Variance" were performed on the data, to determine if
any differences could be found among respondents based on:
Groupings Based on:
➢
Source: Mail or Web
➢
How long have you lived in New Hanover County?
➢
Which, if any, city /town limits do you live within?
➢
Your gender:
➢
Your age range:
➢
Do you have children under age 18 living in your home?
➢
Rent or own home?
➢
Are you a business owner or self - employed?
➢
Highest level of education:
➢
Your race /ethnicity:
➢
Your total household income:
➢
Type of housing
If analyses of this type show significant differences along one or more of these
dimensions, then the County should consider taking these differences in citizen
responses into account when making plans for the future.
Statements for Comparison:
Continued on Next Page 4
-�, � %/ 42
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S1
New Hanover County has a great quality of life.
5.47
S2
New Hanover County government provides quality services.
4.72
S3
New Hanover County government is efficient and effective.
4.15
S4
I New Hanover County government spends my tax dollars wisely.
3.90
S5
New Hanover County is a great place to do business.
4.64
S6
I feel safe and secure in my New Hanover County community.
4.86
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
5.24
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
4.58
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses) to be located near each other.
3.61
S16
New Hanover County should require streets to be interconnected to reduce congestion on main roads.
4.96
Continued on Next Page 4
-�, � %/ 42
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based:
Sources: Mail or Web
➢ Based on how the respondent completed his /her survey, these items had statistically
significant differences.
Plot of Means (Averages)
6.5
Statement
Ave.
S1
New Hanover County has a great quality of life.
5.47
S2
New Hanover County government provides quality services.
4.72
S3
New Hanover County government is efficient and effective.
4.15
S4
I New Hanover County government spends my tax dollars wisely.
3.90
S5
New Hanover County is a great place to do business.
4.64
S6
I feel safe and secure in my New Hanover County community.
4.86
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
5.24
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
4.58
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
Plot of Means (Averages)
6.5
6.0
ti
55
N
................................................... ............................... ........................ ....................j..........
'ti
Q7
-
--------
45
....... y
4.0
a.. 53
$
54
3.5
55
f 56
t 57
3.0
k 5S
Mail web + 51{]
➢ Reading this graph: For these statements, respondents on the web were less satisfied than
those who responded by mail.
43
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
How long have you lived in New Hanover County?
6.5
6.0
5.5
5.0
as
4.5
4.0
3.5
3.0
Plot of Means
co- - -- - - - - --
Under 5 yrs. 5 -14 yrs. 15 yrs.+
-e- Sri
-G-s9
o.. Sill
S15
-�' � %/ 44
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S4
New Hanover County government spends my tax dollars wisely.
3.90
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses ) to be located near each other.
3.61
6.5
6.0
5.5
5.0
as
4.5
4.0
3.5
3.0
Plot of Means
co- - -- - - - - --
Under 5 yrs. 5 -14 yrs. 15 yrs.+
-e- Sri
-G-s9
o.. Sill
S15
-�' � %/ 44
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Which, if any, city /town limits do you live within?
➢ Based on where they live in the County, these items had statistically significant differences.
Please note the fairly small number of respondents from Carolina, Kure and Wrightsville.
Where they live
Statement
Ave.
S1
New Hanover County has a great quality of life.
5.47
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
5.24
58
New Hanover Co. government provides residents with the information they need to get
2.5%
Wilmington
involved in the community.
4.58
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S15
New Hanover County should allow more types of development (apartments, stores and shops,
3.61
single family houses) to be located near each other.
Where they live
Count
Percent of Respondents
None /unincorporated NHC
451
33.0%
Carolina Beach
35
2.6%
Kure Beach
34
2.5%
Wilmington
823
60.2%
Wrightsville Beach
24
1.8%
Totals
1367
100.0%
-�' � %/ 45
Insight Research, Inc. County Citizen Survey Dec 2014
Plot of Means (Averages)
6.5
6 fl
.............................................................. .
a-'
50
E3
....., a ........ ...............................
ID
_ 5
d...... .....................................
�......
�.. I
4.0
........................................>..........
. y.._
................ ...-...-...-...-.....,.......—.............;....... ... ......................... .._
35
.........
.........
30
......................................................................................................................................
...............................
2.5
S1
None
Kure B Wrightsville B
° 57
Carolina B Wilmington
° so
s9
Q27
S15
-�' � %/ 45
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Your gender:
➢ This item had statistically significant differences based on Gender.
-�' � %/ 46
Insight Research, Inc. County Citizen Survey Dec 2014
Plot of Means (Averages)
Ave.
515
3.80
3.61
and shops, single family houses to be located near each other.
3.75
..
..... ... ... __..
3.70
_ .............
............. _................ ............ ;................
3.65
_............
.............
3 fi0
............. . ............... ............ :........... __.. _..
3.55
............. . ................ ............ .... ...........
3.50
..............
............. - ............ ............
3.45
_ .............
............. '............... ............
3.40
Female Male
032- Gentler 515
-�' � %/ 46
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S15
New Hanover County should allow more types of development (apartments, stores
3.61
and shops, single family houses to be located near each other.
-�' � %/ 46
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Your age range:
➢ Based on age range, these items had statistically significant differences.
47
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Plot of Means
S1
New Hanover County has a great quality of life.
5.47
6.5
New Hanover County government provides quality services.
4.72
S3
New Hanover County government is efficient and effective.
4.15
S4
I New Hanover County government spends my tax dollars wisely.
3.90
S5
New Hanover County is a great place to do business.
4.64
S6
6.0
4.86
S7
.......................................... ......................................
.... .............................
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
4.58
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses ) to be located near each other.
55
_ ..................................................................................
1.................... ...............................
.........
A
w
116
4.5
�.
40
.
r ..
...............................
S1
52
..�....
. ............
br
o.. S3
S4
35
_ .............._..........; ........... ........................................................................
............
S5
S6
S7
3.0
t S8
Under 30
30-49 50 -64
65 -74
75+
+ S9
S10
033 -Age Range
-B- S15
47
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S1
New Hanover County has a great quality of life.
5.47
S2
New Hanover County government provides quality services.
4.72
S3
New Hanover County government is efficient and effective.
4.15
S4
I New Hanover County government spends my tax dollars wisely.
3.90
S5
New Hanover County is a great place to do business.
4.64
S6
I feel safe and secure in my New Hanover County community.
4.86
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
5.24
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
4.58
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses ) to be located near each other.
3.61
47
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Do you have children under age 18 living in your home?
➢ Based on whether or not they have children at home, this item had statistically significant
differences.
5.5
5.0
4.5
4.0
3.5
30
Plot of Means (Averages)
d
Yes No
Q34- Children at home?
--e- S3
ff S5
o.. S15
S1.6
Statement
Ave.
S3
New Hanover County government is efficient and effective.
4.15
S5
New Hanover County is a great place to do business.
g
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses ) to be located near each other.
_A
d
Yes No
Q34- Children at home?
--e- S3
ff S5
o.. S15
S1.6
-�' � %/ 48
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S3
New Hanover County government is efficient and effective.
4.15
S5
New Hanover County is a great place to do business.
4.64
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses ) to be located near each other.
3.61
S16
I New Hanover County should require streets to be interconnected to reduce congestion on main roads.
4.96
-�' � %/ 48
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Do you currently rent or own your home?
➢ Based on whether they rent or own their home, these items had statistically significant
differences.
Plot of Means (Averages)
65
60
55
50
m
45
o_
4.0
3.5 n
3.0
Rent Own a 510
515
Q29 -Rent or 01xn o.. 516
-�' � %/ 49
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses ) to be located near each other.
3.61
S16
New Hanover County should require streets to be interconnected to reduce congestion on main roads.
4.96
-�' � %/ 49
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Are you a business owner or self - employed?
➢ Based on whether or not they own a business, these items had statistically significant
differences.
5.0
4.E
4_E
4,4
w
�c+
4E
}
4_c
3_E
3_E
3.4
Plot of Means
Yes No
035- Business Owner?
52
53
a.. 54
55
53
is S9
_�' � %/
Insight Research, Inc. County Citizen Survey Dec 2014 50
Statement
Ave.
S2
New Hanover County government provides quality services.
4.72
S3
New Hanover County government is efficient and effective.
4.15
S4
New Hanover County government spends my tax dollars wisely.
3.90
S5
I New Hanover County is a great place to do business.
4.64
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
4.58
S9
New Hanover Co. government does a good job listening to its residents.
4.01
_�' � %/
Insight Research, Inc. County Citizen Survey Dec 2014 50
Satisfaction Scale Opinions based on their answer to:
6.0
5.5
5.0
4.5
m
m
4.0
3.5
3.0
2.5
Highest level of education:
Plot of Means (Averages)
o..................
o.
m.........................._e................................................ ...... ............ . . . .........
Some H5 Some College BA or B5
HS Grad Voc12 yr Grad Degree
036- Education
S1
S4
�.. S7
S9
S15
51
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S1
New Hanover County has a great quality of life.
5.47
S4
New Hanover County government spends my tax dollars wisely.
3.90
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
5.24
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses ) to be located near each other.
3.61
51
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Your race /ethnicity:
Race /Ethnicity
Count
Percent of Responses
American Indian or Alaskan Native
8
0.6%
Black or African American
81
6.1%
Native Hawaiian or Pacific Islander
1
0.1%
Asian
2
0.1%
Hispanic
10
0.7%
White
1235
92.4%
Totals
1337
100.0%
➢ Please note: There very small samples for all but blacks and whites. We would not consider
the differences with the other groups as strong evidence for action.
7
6
5
w
v
m
4
3
2
1
Plot of Means
Am Indian Black Nat Hawaiian Asian Hispanic White
Q40- RacefEthnicity
--q- sl
5T
slo
5115
516
52
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S1
New Hanover County has a great quality of life.
5.47
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
5.24
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses) to be located near each other.
3.61
S16
I New Hanover County should require streets to be interconnected to reduce congestion on main roads.
4.96
52
Insight Research, Inc. County Citizen Survey Dec 2014
Satisfaction Scale Opinions based on their answer to:
Your total household income:
➢ Based on income, these items had statistically significant differences.
6 -5
6 -0
5 -5
50
N
v
4 -5
4 -0
3 -5
3 -0
Plot of Means (Aveages)
1
E3.
Under 20K 20 -29K 30-49K 50 -74K 75 -99K 100K+
041- Income
-e- S1
-n- S3
o.. S4
S6
S7
S9
+
S 1 0
k- S15
Insight Research, Inc. County Citizen Survey Dec 2014 53
Statement
Ave.
S1
New Hanover County has a great quality of life.
5.47
S2
New Hanover County government provides quality services.
4.72
S3
New Hanover County government is efficient and effective.
4.15
S4
I New Hanover County government spends my tax dollars wisely.
3.90
S5
New Hanover County is a great place to do business.
4.64
S6
I feel safe and secure in my New Hanover County community.
4.86
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
5.24
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
4.58
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
S15
New Hanover County should allow more types of development (apartments, stores and shops, single
family houses) to be located near each other.
3.61
S16
New Hanover County should require streets to be interconnected to reduce congestion on main roads.
4.96
Insight Research, Inc. County Citizen Survey Dec 2014 53
Satisfaction Scale Opinions based on their answer to:
Type of Housing:
➢ Based on the type of housing they live in, these items had statistically significant differences.
T
5
5
n�
m
7
4
3
2
Plot of Means
Apartment House courtyard Carriage home
Town home House estate lot Retire. comm.
Q28- Housing
S2
ff S3
m- S4
59
i slo
-�' � %/ 54
Insight Research, Inc. County Citizen Survey Dec 2014
Statement
Ave.
S2
New Hanover County government provides quality services.
4.72
S3
New Hanover County government is efficient and effective.
4.15
S4
New Hanover County government spends my tax dollars wisely.
3.90
S9
New Hanover Co. government does a good job listening to its residents.
4.01
S10
It is very likely that I will still be a resident of New Hanover County in five years.
5.72
T
5
5
n�
m
7
4
3
2
Plot of Means
Apartment House courtyard Carriage home
Town home House estate lot Retire. comm.
Q28- Housing
S2
ff S3
m- S4
59
i slo
-�' � %/ 54
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities of Different Groups of Respondents
Beginning on this page, we break out people's priorities based on "Type of Respondent ".
The question asked was:
12. From the list below, please check your top priority for New Hanover County.
(Check only one)
❑ Increase the safety and security of the ❑ Prepare all students to be successful in a 21 st
community century world
❑ Reduce and prevent crime ❑ Create and support a vibrant and culturally
❑ Reduce health risks and diseases diverse community that encourages private
❑ Enhance the self - sufficiency of individuals and investment
families ❑ Promote a strong, diverse economy & high
❑ Improved community literacy and workforce quality job growth
readiness ❑ Support a planned environment that builds
community & protects natural resources
The groupings were based on:
➢
Source: Mail or Web Response
➢
How long have you lived in New Hanover County?
➢
Which, if any, city /town limits do you live within?
➢
Your gender:
➢
Your age range:
➢
Do you have children under age 18 living in your home?
➢
Rent or own home?
➢
Are you a business owner or self - employed?
➢
Highest level of education:
➢
Your race /ethnicity:
➢
Your total household income:
➢
Type of housing
55
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Source: Mail or Web Response
We see that Web respondents selected Environment as their top priority from the list
while Mail respondents chose Economy.
Priorities by Source
40
30
20
10
I
0
Mail
Web
_�' � %/ 56
Insight Research, Inc. County Citizen Survey Dec 2014
Percent
Mail
Percent
Web
Priority Issue
Count
Count
Safety /security
175
15.7
30
11.6
Reduce crime
201
18.0
43
16.6
Health
12
1.1
1
0.4
Self- sufficiency
88
7.9
19
7.3
Literacy
23
2.1
2
0.8
Students
179
16.1
34
13.1
Diversity
45
4.0
13
5.0
Economy
253
22.7
47
18.1
Environment
138
12.4
70
27.0
40
30
20
10
I
0
Mail
Web
_�' � %/ 56
Insight Research, Inc. County Citizen Survey Dec 2014
Mail
Web
_�' � %/ 56
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
How long have you lived in New Hanover County? 7
Priorities by How Long
40
30
We
10
Ell
Percent
Under 5 yrs.
Percent
5 -14 yrs.
Percent
15+ yrs.
Priority Issue
Count
Count
Count
Safety /security
23
15.5
46
13.0
135
15.7
Reduce crime
26
17.6
56
15.8
160
18.6
Health
\
2
0.6
11
1.3
Self- sufficiency
9
6.1
29
8.2
68
7.9
Literacy
3
2.0
7
2.0
15
1.7
Students
23
15.5
55
15.5
134
15.5
Diversity
8
1 5.4
1 17
4.8
33
3.8
Economy
33
22.3
72
20.3
192
22.3
Environment
23
15.5
71
20.0
114
13.2
40
30
We
10
Ell
■ Under 5 yrs.
■ 5 -14 yrs.
15+ yrs.
_�' � %/ 57
Insight Research, Inc. County Citizen Survey Dec 2014
��aoa
well ``�coa
Ja�c��
�ty��a
\
J�
■ Under 5 yrs.
■ 5 -14 yrs.
15+ yrs.
_�' � %/ 57
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Which, if any, city /town limits do you live within?
Priorities by
Where
40
30
20
10
°a
• None
• Carolina
Kure B
■ Wilm
Wrights
-�' � %/ 58
Insight Research, Inc. County Citizen Survey Dec 2014
None
Carolina
Kure B
Wilm.
Wrights
Priority Issue
Count
Count
Count
Count
Count
Safety /security
59
13.2
6
17.1
5
15.2
128
15.8
3
12.5
Reduce crime
70
15.7
7
20.0
4
12.1
148
18.2
8
33.3
Health
7
1.6
1
2.9
5
0.6
Self- sufficiency
31
6.9
3
8.6
7
21.2
61
7.5
1
4.2
Literacy
9
2.0
16
2.0
Students
81
18.1
4
11.4
4
12.1
119
14.7
4
16.7
Diversity
18
4.0
3
8.6
1
3.0
36
4.4
Economy
100
22.4
6
17.1
8
24.2
179
22.0
4
16.7
Environment
72
16.1
5
14.3
4
12.1
120
14.8
4
16.7
40
30
20
10
°a
• None
• Carolina
Kure B
■ Wilm
Wrights
-�' � %/ 58
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Your gender:
Priorities by Gender
40
30
20
10
0
el
INZ
■ Female
Male
_�' � %/ 59
Insight Research, Inc. County Citizen Survey Dec 2014
Percent
Female
Percent
Male
Priority Issue
Count
Count
Safety /security
99
14.3
103
15.5
Reduce crime
116
16.7
124
18.6
Health
8
1.2
5
0.8
Self- sufficiency
45
6.5
62
9.3
Literacy
13
1.9
12
1.8
Students
121
17.4
90
13.5
Diversity
26
3.7
32
4.8
Economy
135
19.5
161
24.2
Environment
131
18.9
76
11.4
40
30
20
10
0
el
INZ
■ Female
Male
_�' � %/ 59
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Your age range:
Priorities by
Age Range
40
30
20
10
N
■ Under 30
■ 30 -49
50 -64
■ 65 -74
■ 75+
-�' � %/ 60
Insight Research, Inc. County Citizen Survey Dec 2014
Under 30
30 -49
50 -64
65 -74
75+
Priority Issue
lCount
Count
Count
Count
Count
Safety /security
4
8.7
24
11.0
61
14.9
66
15.5
47
18.3
Reduce crime
5
10.9
28
12.8
73
17.8
81
19.0
54
21.0
Health
1
2.2
1
0.5
6
1.5
2
0.5
3
1.2
Self- sufficiency
8
17.4
16
7.3
27
6.6
30
7.0
25
9.7
Literacy
5
2.3
3
0.7
10
2.3
7
2.7
Students
6
13.0
46
21.0
61
14.9
61
14.3
36
14.0
Diversity
3
6.5
12
5.5
13
3.2
17
4.0
12
4.7
Economy
10
21.7
43
19.6
98
24.0
96
22.5
49
19.1
Environment
9
19.6
44
20.1
67
16.4
63
14.8
24
9.3
40
30
20
10
N
■ Under 30
■ 30 -49
50 -64
■ 65 -74
■ 75+
-�' � %/ 60
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Do you have children under age 18 living in your home?
Priorities by Children at Home
40
30
20
10
M
Percent
Yes
,a
Percent
No
Priority Issue
Count
Count
Safety /security
17
8.3
186
16.3
Reduce crime
23
11.2
212
18.6
Health
2
1.0
11
1.0
Self- sufficiency
20
9.8
86
7.5
Literacy
1
0.5
23
2.0
Students
57
27.8
155
13.6
Diversity
10
4.9
48
4.2
Economy
46
22.4
245
21.5
Environment
29
14.1
175
15.3
40
30
20
10
M
■ Yes
■ No
_�' � %/ 61
Insight Research, Inc. County Citizen Survey Dec 2014
,a
�5
J
e�a�J
�o�J
JL0
■ Yes
■ No
_�' � %/ 61
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Do you currently rent or own your home?
Priorities by Rent or Own
Percent
Rent
Percent
Own
Priority Issue
Count
Count
Safety /security
22
18.3
179
14.6
Reduce crime
18
15.0
221
18.0
Health
1
0.8
12
1.0
Self- sufficiency
11
9.2
94
7.7
Literacy
1
0.8
21
1.7
Students
16
13.3
195
15.9
Diversity
7
5.8
50
4.1
Economy
25
20.8
267
21.8
Environment
1 19
15.8
186
15.2
40
30
20
10
cA
Rent
Own
_�' � %/ 62
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Are you a business owner or self - employed?
Priorities by Business Owner?
Percent
Yes
,a
Percent
No
Priority Issue
Count
Count
Safety /security
26
8.6
177
17.0
Reduce crime
44
14.5
194
18.6
Health
3
1.0
8
0.8
Self- sufficiency
28
9.2
79
7.6
Literacy
5
1.7
17
1.6
Students
55
18.2
154
14.8
Diversity
20
6.6
38
3.6
Economy
68
22.4
224
21.5
Environment
54
17.8
153
14.7
40
30
20
10
0
-A
z
,a
�5
J
J
,
ea�wr
e�a�J
JL0
■ Yes
■ No
_�' � %/ 63
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Your race /ethnicity:
Priorities by Race
Note: The other racial groups only had a very ew number of respondents.
40
M
20
10
e,
Percent
Am Indian
(a
Percent
Black
-,A
Percent
Hispanic
Percent
White
Priority Issue
Count
Count
Count
Count
Safety /security
1
12.5
15
19.0
1
10.0
182
14.9
Reduce crime
3
37.5
16
20.3
214
17.5
Health
1
1.3
1
10.0
11
0.9
Self- sufficiency
3
3.8
1
10.0
100
8.2
Literacy
2
2.5
22
1.8
Students
1
12.5
14
17.7
1
10.0
185
15.1
Diversity
1
12.5
5
6.3
2
20.0
49
4.0
Economy
21
26.6
3
30.0
264
21.6
Environment
2
25.0
2
2.5
1
10.0
198
16.2
Note: The other racial groups only had a very ew number of respondents.
40
M
20
10
e,
°J
(a
��
-,A
• Am Indian
• Black
Hispanic
• White
_�� � %/ 64
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Your total household income:
Priorities by Income
40
30
20
10
0
-J
Under
20K
20
29K
30
49K
I
50
74K
75
99K
100K
+
Priority Issue
No.
No.
No.
No.
No.
No.'
Safety /security
12
22.2
8
11.6
31
15.7
47
15.0
30
14.9
46
11.7
Reduce crime
10
18.5
12
17.4
35
17.8
57
18.2
39
19.4
65
16.5
Health
1
1.9
3
1.5
2
0.6
1
0.5
4
1.0
Self- sufficiency
4
7.4
8
11.6
16
8.1
32
10.2
11
5.5
27
6.9
Literacy
1
1.9
6
3.0
8
2.6
3
1.5
5
1.3
Students
5
9.3
7
10.1
28
14.2
44
14.1
37
18.4
71
18.0
Diversity
3
5.6
5
7.2
7
3.6
13
4.2
6
3.0
19
4.8
Economy
6
11.1
16
23.2
43
21.8
65
20.8
40
19.9
94
23.9
Environment
12
22.2
13
18.8
28
14.2
45
14.4
34
16.9
63
16.0
40
30
20
10
0
-J
I
• Under 20K
• 20 -29K
• 30-49K
• 50 -74K
• 75 -99K
• 100K+
_�, � %/ 65
Insight Research, Inc. County Citizen Survey Dec 2014
Priorities based on:
Type of Housing:
Priorities by Type of Housing
Priority Issue
%
Apt
%
Town
Home
%
Court.
%
Estate
%
Card.
%
Retire.
Priority Issue
Count
Count
Count
Count
Count
Count
Safety /security
12
17.1
15
15.0
83
16.8
85
12.9
1
33.3
3
15.8
Reduce crime
13
18.6
16
16.0
94
19.0
111
16.8
4
21.1
Health
3
3.0
3
0.6
5
0.8
1
5.3
Self- sufficiency
7
10.0
8
8.0
42
8.5
47
7.1
1
5.3
Literacy
2
2.9
1
1.0
12
2.4
9
1.4
Students
10
14.3
14
14.0
67
13.5
121
18.3
1
5.3
Diversity
3
4.3
8
8.0
19
3.8
27
4.1
Economy
14
20.0
22
22.0
107
21.6
142
21.5
1
33.3
7
36.8
Environment
9
12.9
13
13.0
68
13.7
113
17.1
1
33.3
2
10.5
40
30
20
10
0
CIO
• Apartment
• Town Home
Courtyard
• Estate
• Carriage
• Retirement
_�' � %/ 66
Insight Research, Inc. County Citizen Survey Dec 2014
Health & Eating Habits
of Different Groups of Respondents
Momi
Beginning on this page, we break out people's health and eating habits based on "Type
of Respondent ".
The questions asked were:
During the past month, how many total minutes of cardio exercise or physical activity for
your heart (such as walking, running, aerobics, or swimming) did you do?
❑ 0 minutes each week (I did not exercise or participate in any moderate /intense physical activity)
❑ <60 minutes per week
❑ 61 -149 minutes per week
❑ ?150 minutes per week
During the past week, not counting juice, how many times did you eat fruit? (Count fresh,
frozen or canned fruit)
❑ <1 time per day ❑ 1 -2 times per day ❑ 3 -4 times per day ❑ 5 or more times per day
During the past week, how many times did you eat vegetables that were not fried? Do not
include rice or other grains.
❑ <1 time per day ❑ 1 -2 times per day ❑ 3 -4 times per day ❑ 5 or more times per day
Groupings are based on:
➢
How long have you lived in New Hanover County?
➢
Which, if any, city /town limits do you live within?
➢
Your gender:
➢
Your age range:
➢
Do you have children under age 18 living in your home?
➢
Do you currently rent or own your home?
➢
Are you a business owner or self - employed?
➢
Highest level of education:
➢
Your race /ethnicity:
➢
Your total household income:
Continued on Next Page 4
\ � %/ 67
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
How long have you lived in New Hanover County?
Cardio by How Long in
the Area
Fruit Consumption by
How Long in the Area
< 5 yrs.
Percent
5 -14 yrs.
Percent
15+ yrs.
Percent
How much they work out
Count
Count
Count
0 min /wk
8
5.5
15
4.2
68
8.0
<60 min /wk
31
21.2
55
15.4
188
22.1
61 -149 min /wk
56
38.4
163
45.8
292
34.3
150+ min /wk
51
34.9
123
34.6
304
35.7
Fruit Consumption by
How Long in the Area
Vegetable Consumption
by How Long in the Area
< 5 yrs.
Percent
5 -14 yrs.
Percent
15+ yrs.
Percent
Servings per day
Count
Count
Count
<1 time /day
38
26.2
81
23.2
224
26.4
1 -2 times /day
81
55.9
194
55.6
435
51.2
3 -4 times /day
21
14.5
58
16.6
126
14.8
5+ times /day
5
3.4
16
4.6
64
7.5
Vegetable Consumption
by How Long in the Area
\% 6s
Insight Research, Inc. County Citizen Survey Dec 2014
< 5 yrs.
Percent
5 -14 yrs.
Percent
15+ yrs.
Percent
Servings per day
Count
Count
Count
<1 time /day
13
9.0
42
12.0
121
14.3
1 -2 times /day
92
63.9
199
56.7
431
50.9
3 -4 times /day
32
22.2
88
25.1
200
23.6
5+ times /day
7
4.9
22
6.3
94
11.1
\% 6s
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Which, if any, city /town limits do you live within?
Cardio by Where
They Live
Fruit Consumption
by Where They Live
None
Pct
C
Beach
Pct
K
Beach
Pct
Wilm
Pct
W
Beach
Pct
How much they work out
Count
Count
Count
Count
Count
0 min /wk
24
5.4
2
5.9
8
23.5
61
7.6
1
4.3
<60 min /wk
106
23.9
6
17.6
14
41.2
149
18.5
2
8.7
61 -149 min /wk
166
37.4
13
38.2
5
15.2
308
38.3
6
26.1
150+ min /wk
148
33.3
13
38.2
12
35.3
287
35.7
14
60.9
Fruit Consumption
by Where They Live
Vegetable
Consumption by
Where They Live
None
Pct
C
Beach
Pct
K
Beach
Pct
Wiim
Pct
W
Beach
Pct
Servings per day
Count
Count
Count
Count
Count
<1 time /day
117
26.8
13
38.2
14
42.4
189
23.5
6
26.1
1 -2 times /day
227
52.1
16
47.1
13
39.4
432
53.7
13
56.5
3 -4 times /day
66
15.1
4
11.8
5
15.2
127
15.8
4
17.4
5+ times /day
26
6.0
1
2.9
1
3.0
56
7.0
Vegetable
Consumption by
Where They Live
69
Insight Research, Inc. County Citizen Survey Dec 2014
None
Pct
C
Beach
Pct
K
Beach
Pct
Wiim
Pct
W
Beach
Pct
Servings per day
Count
Count
Count
Count
Count
<1 time /day
60
13.7
8
23.5
4
11.8
98
12.3
3
12.5
1 -2 times /day
242
55.1
17
50.0
21
61.8
425
53.3
11
45.8
3 -4 times /day
97
22.1
7
20.6
7
20.6
197
24.7
9
37.5
5+ times /day
40
9.1
2
5.9
2
5.9
77
9.7
69
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Your Gender:
Cardio by Gender
Fruit Consumption
by Gender
Female
Percent
Male
Percent
How much they work out
Count
Count
0 min /wk
43
6.5
47
6.8
<60 min /wk
131
19.8
141
20.4
61 -149 min /wk
247
37.3
265
38.4
150+ min /wk
241
36.4
237
34.3
Fruit Consumption
by Gender
Vegetable Consumption by Gender
Female
Percent
Male
Percent
Servings per day
Count
Count
<1 time /day
148
21.4
194
29.7
1 -2 times /day
361
52.3
348
53.3
3 -4 times /day
131
19.0
75
11.5
5+ times /day
50
7.2
36
5.5
Vegetable Consumption by Gender
Insight Research, Inc. County Citizen Survey Dec 2014
Female
Percent
Male
Percent
Servings per day
Count
Count
<1 time /day
68
9.9
108
16.5
1 -2 times /day
351
50.9
370
56.7
3 -4 times /day
199
28.9
122
18.7
5+ times /day
71
10.3
53
8.1
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Your age range:
Cardio by Age Range
Fruit Consumption by
Age Range
<30
Pct
30-
50-
65-
75+
Pct
Servings per day
<30
No
No
No
No
<1 time /day
11
25.0
75+
22.7
92
22.9
49
28.2
64
26.0
74
26
59.1
How much they work
49.1
223
55.6
217
51.1
140
No
Pct
No
Pct
No
Pct
No
Pct
No
Pct
out
15.4
5+ times /day
2
4.5
21
9.7
26
6.5
28
6.6
0 min /wk
1
2.2
1 9
4.1
1 16
3.9
1 31
7.2
34
1 13.6
<60 min /wk
9
20.0
44
20.2
83
20.3
81
18.9
55
22.0
61 -149 min /wk
16
35.6
95
43.6
163
39.9
156
36.4
79
31.6
150+ min /wk
19
42.2
70
32.1
147
35.9
160
37.4
82
32.8
Fruit Consumption by
Age Range
Vegetable
Consumption by Age
Range
<30
Pct
30-
49
Pct
50-
64
Pct
65-
74
Pct
75+
Pct
Servings per day
No
No
No
No
No
<1 time /day
11
25.0
49
22.7
92
22.9
120
28.2
66
26.0
1 -2 times /day
26
59.1
106
49.1
223
55.6
217
51.1
140
55.1
3 -4 times /day
5
11.4
40
18.5
60
15.0
60
14.1
39
15.4
5+ times /day
2
4.5
21
9.7
26
6.5
28
6.6
9
3.5
Vegetable
Consumption by Age
Range
\I% 71
Insight Research, Inc. County Citizen Survey Dec 2014
<30
Pct
30-
49
Pct
50-
64
Pct
65-
74
Pct
75+
Pct
Servings per day
No
No
No
No
No
<1 time /day
4
8.9
20
9.3
24
6.0
71
16.6
54
21.6
1 -2 times /day
25
55.6
110
50.9
228
57.1
227
52.9
134
53.6
3 -4 times /day
15
33.3
59
27.3
102
25.6
92
21.4
50
20.0
5+ times /day
1
2.2
27
12.5
45
11.3
39
9.1
12
4.8
\I% 71
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Do you have children under age 18 living in your home?
Cardio by Children at Home
Fruit Consumption by Children at Home
Yes
Pct
No
Pct
How much they work out
Count
Count
0 min /wk
6
2.9
81
7.1
<60 min /wk
42
20.3
229
20.2
61 -149 min /wk
84
40.6
422
37.2
150+ min /wk
75
36.2
401
35.4
Fruit Consumption by Children at Home
Vegetable Consumption by Children at Home
Yes
Pct
No
Pct
Servings per day
Count
Count
<1 time /day
33
16.1
307
27.2
1 -2 times /day
112
54.6
591
52.4
3 -4 times /day
41
20.0
162
14.4
5+ times /day
19
9.3
67
5.9
Vegetable Consumption by Children at Home
\ � %/ 72
Insight Research, Inc. County Citizen Survey Dec 2014
Yes
Pct
No
Pct
Servings per day
Count
Count
<1 time /day
16
7.8
159
14.1
1 -2 times /day
109
53.4
605
53.8
3 -4 times /day
54
26.5
262
23.3
5+ times /day
25
12.3
99
8.8
\ � %/ 72
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Do you currently rent or own your home?
Cardio by Rent or Own
Fruit Consumption by Rent or Own
Rent
Pct
Own
Pct
How much they work out
Count
Count
0 min /wk
5
4.2
85
7.0
<60 min /wk
32
26.7
239
19.7
61 -149 min /wk
48
40.0
451
37.1
150+ min /wk
35
29.2
440
36.2
Fruit Consumption by Rent or Own
Vegetable Consumption by Rent or Own
Rent
Pct
Own
Pct
Servings per day
Count
Count
<1 time /day
37
30.8
297
24.6
1 -2 times /day
56
46.7
647
53.7
3 -4 times /day
22
18.3
181
15.0
5+ times /day
5
4.2
80
6.6
Vegetable Consumption by Rent or Own
-�' � %/ 73
Insight Research, Inc. County Citizen Survey Dec 2014
Rent
Pct
Own
Pct
Servings per day
Count
Count
<1 time /day
16
13.3
156
13.0
1 -2 times /day
62
51.7
650
54.1
3 -4 times /day
35
29.2
281
23.4
5+ times /day
7
5.8
115
9.6
-�' � %/ 73
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Education:
Cardio by
Education
Fruit Consumption
by Education
Some
HS Grad
Pct
INo
Some
I
Voc/
I
BS /BA
Pct
Grad
Servings per day
No
No
HS Grad
No
No
No
<1 time /day
2
BS /BA
34
40.5
47
HS
47
36.2
115
College
71
2yr
1 -2 times /day
5
62.5
Deg
How much they
56
1 43.1
56
1 43.1
1 284
1 58.3
1 232
No
Pct
No
Pct
No
Pct
No
Pct
No
Pct
No
Pct
work out
16.3
5+ times /day
4
4.8
10
7.7
10
7.7
15
3.1
0 min /wk
1
12.5
12
14.5
21
9.1
10
7.6
26
5.3
21
5.1
<60 min /wk
2
25.0
30
36.1
57
24.7
25
18.9
95
19.4
64
15.6
61 -149 min /wk
3
37.5
24
28.9
88
38.1
58
43.9
184
37.6
153
37.2
150+ min /wk
2
25.0
17
20.5
65
28.1
39
29.5
185
37.8
173
42.1
Fruit Consumption
by Education
Vegetable
Consumption by
Education
Some
HS
Pct
HS Grad
Pct
INo
Some
College
Pct
I
Voc/
2yr
Pct
I
BS /BA
Pct
Grad
Deg
Pct
Servings per day
No
No
No
No
No
No
<1 time /day
2
25.0
34
40.5
47
36.2
47
36.2
115
23.6
71
17.3
1 -2 times /day
5
62.5
28
1 33.3
56
1 43.1
56
1 43.1
1 284
1 58.3
1 232
1 56.6
3 -4 times /day
1
12.5
18
21.4
17
13.1
17
13.1
73
15.0
67
16.3
5+ times /day
4
4.8
10
7.7
10
7.7
15
3.1
40
9.8
Vegetable
Consumption by
Education
-�' � %/ 74
Insight Research, Inc. County Citizen Survey Dec 2014
Some
HS
Pct
HS Grad
Pct
INo
Some
College
Pct
I
Voc/
2yr
Pct
I
BS /BA
Pct
Pct
Servings per day
I No
No
No
No
No
<1 time /day
3
37.5
15
18.3
42
18.5
19
14.7
59
12.1
38
9.3
1 -2 times /day
3
37.5
47
57.3
121
53.3
61
47.3
269
55.2
222
54.3
3 -4 times /day
2
25.0
13
15.9
40
17.6
38
29.5
123
25.3
103
25.2
5+ times /day
7
8.5
24
10.6
11
8.5
36
7.4
46
11.2
-�' � %/ 74
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Your race /ethnicity:
Cardio by Race /Ethnicity
Fruit Consumption by
Race /Ethnicity
Am
Ind
Pct
Hisp
Pct
Black
Pct
White
Pct
How much they work out
Count
Count
Count
Count
0 min /wk
1
12.5
2
20.0
10
13.0
78
6.4
<60 min /wk
2
25.0
2
20.0
21
27.3
242
19.8
61 -149 min /wk
3
37.5
2
20.0
26
33.8
462
37.8
150+ min /wk
5
62.5
6
60.0
20
26.0
440
36.0
Fruit Consumption by
Race /Ethnicity
Vegetable Consumption by
Ethnicity
Am
Ind
Pct
Hisp
Pct
Black
Pct
White
Pct
Servings per day
Count
Count
Count
Count
<1 time /day
1
12.5
2
20.0
20
25.6
310
25.6
1 -2 times /day
2
25.0
5
50.0
34
43.6
654
53.9
3 -4 times /day
5
62.5
2
20.0
15
19.2
176
14.5
5+ times /day
1
10.0
9
11.5
73
6.0
Vegetable Consumption by
Ethnicity
-�' � %/ 75
Insight Research, Inc. County Citizen Survey Dec 2014
Am
Ind
Pct
Hisp
Pct
Black
Pct
White
Pct
Servings per day
Count
Count
Count
Count
<1 time /day
1
12.5
6
60.0
12
15.8
159
13.1
1 -2 times /day
3
37.5
3
30.0
31
40.8
661
54.4
3 -4 times /day
4
50.0
1
10.0
22
28.9
286
23.6
5+ times /day
11
14.5
108
8.9
-�' � %/ 75
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Your total household income:
Cardio by Income
Fruit
Consumption by
Income
<20K
Pct
20-
30-
50-
75-
100K+
Pct
Servings per day
<20K
No
No
No
No
No
<1 time /day
20
37.0
22
100K+
61
31.8
70
39K
46
49K
85
74K
1 -2 times /day
99K
42.6
31
How much they
94
49.0
177
57.1
111
55.8
210
No
Pct
No
Pct
No
Pct
No
Pct
No
Pct
No
Pct
work out
17.0
5+ times /day
3
5.6
3
4.5
12
6.3
19
6.1
12
6.0
0 min /wk
4
1 7.7
14
1 20.9
15
1 7.6
25
1 8.0
7
1 3.5
17
1 4.3
<60 min /wk
17
32.7
17
25.4
52
26.3
64
20.6
43
21.3
48
12.1
61 -149 min /wk
20
38.5
20
29.9
70
35.4
124
39.9
91
45.0
142
35.9
150+ min /wk
11
21.2
16
23.9
61
30.8
98
31.5
61
30.2
189
47.7
Fruit
Consumption by
Income
Vegetable
Consumption by
Income
<20K
Pct
20-
39K
Pct
30-
49K
Pct
50-
74K
Pct
75-
99K
Pct
100K+
Pct
Servings per day
No
No
No
No
No
No
<1 time /day
20
37.0
22
32.8
61
31.8
70
22.6
46
23.1
85
21.6
1 -2 times /day
23
42.6
31
46.3
94
49.0
177
57.1
111
55.8
210
53.3
3 -4 times /day
8
14.8
11
16.4
25
13.0
44
14.2
30
15.1
67
17.0
5+ times /day
3
5.6
3
4.5
12
6.3
19
6.1
12
6.0
32
8.1
Vegetable
Consumption by
Income
\ � %/ 76
Insight Research, Inc. County Citizen Survey Dec 2014
<20K
Pct
20-
39K
Pct
30-
49K
Pct
50-
74K
Pct
75-
99K
Pct
100K+
Pct
Servings per day
No
No
No
No
No
No
<1 time /day
13
24.5
11
16.7
26
13.5
45
14.6
22
11.0
39
9.9
1 -2 times /day
25
47.2
34
51.5
104
54.2
175
56.6
113
56.5
206
52.3
3 -4 times /day
11
20.8
14
21.2
47
24.5
65
21.0
48
24.0
103
26.1
5+ times /day
4
1 7.5
7
1 10.6
1 15
1 7.8
1 24
1 7.8
1 17
1 8.5
1 46
1 11.7
\ � %/ 76
Insight Research, Inc. County Citizen Survey Dec 2014
Health and Eating Habits based on:
Type of Housing:
Cardio by Type of
Housing
Fruit Consumption
by Type of Housing
Apt
Pct
Town
Court
Pct
Estat
Carriage
Pct
Retir
Servings per day
Apt
No
No
No
Court
No
<1 time /day
22
Carriage
25
25.3
132
27.2
149
Home
3
100.0
4
a
1 -2 times /day
32
46.4
e
How much they work
258
53.2
352
54.0
2
66.7
9
No
Pct
No
Pct
No
Pct
No
Pct
No
Pct
No
Pct
out
2].3
5+ times /day
5
7.2
8
8.1
18
3.7
53
8.1
0 min /wk
3
4.3
7
7.0
30
6.0
44
6.8
1
33.3
1
5.3
<60 min /wk
18
25.7
19
19.0
111
22.3
112
17.3
2
66.7
5
26.3
61 -149 min /wk
26
37.1
38
38.0
193
38.8
244
37.6
7
36.8
150+ min /wk
23
32.9
36
36.0
163
32.8
249
38.4
6
31.6
Fruit Consumption
by Type of Housing
Vegetable
Consumption by
Type of Housing
Apt
Pct
Town
Home
Pct
Court
Pct
Estat
e
Pct
Carriage
Pct
Retire
Pct
Servings per day
No
No
No
No
No
No
<1 time /day
22
31.9
25
25.3
132
27.2
149
22.9
3
100.0
4
21.1
1 -2 times /day
32
46.4
51
51.5
258
53.2
352
54.0
2
66.7
9
47.4
3 -4 times /day
10
14.5
15
15.2
77
15.9
98
15.0
5
2].3
5+ times /day
5
7.2
8
8.1
18
3.7
53
8.1
1
Vegetable
Consumption by
Type of Housing
77
Insight Research, Inc. County Citizen Survey Dec 2014
Apt
Pct
Town
Home
Pct
Court
Pct
Estat
e
Pct
Carriage
Pct
Retire
Pct
Servings per day
No
No
No
No
No
No
<1 time /day
10
14.5
13
13.1
76
15.7
70
10.7
1
33.3
2
10.5
1 -2 times /day
37
53.6
60
60.6
253
52.4
353
54.1
2
66.7
8
42.1
3 -4 times /day
15
21.7
19
19.2
112
23.2
165
25.3
8
42.1
5+ times /day
7
10.1
7
7.1
42
8.7
64
9.8
1
5.3
77
Insight Research, Inc. County Citizen Survey Dec 2014
Correlations and Regression (Predictors of Satisfaction)
Another type of analysis (Multiple Regression Analysis) was also performed to determine which
statements are most highly correlated with, and /or have the greatest predictive value when
considering key general statements.
Another way of thinking about what this analysis means is, "Which specific items account for the
most variability in a given general item ?"
This type of analysis can be quite useful when you wish to prioritize areas for improvement and /or
identify which areas of strength are most highly linked to satisfaction.
Key General Statements
S1
New Hanover County has a great quality of life.
S2
New Hanover County government provides quality services.
S4
New Hanover County government spends my tax dollars wisely.
S7
I would recommend New Hanover Co. to my family & friends as a great place t
S8
live.
S10
It is very likely that I will still be a resident of New Hanover County in five
years.
Specific Predictors for S1 (Strong predictors are bold)
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
S2
New Hanover County government provides quality services.
S10
It is very likely that I will still be a resident of New Hanover County in five years.
S5
New Hanover County is a great place to do business.
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
Note
If we consider only Statements 3, 5, 6, 81 9 as contributors, then 5, 3, 8 & 6 emerge as significant
predictors. (In that order)
There are of course many factors that contribute to citizen /customer satisfaction with these
general statements. However, the scope of this survey did not allow for addressing most of them.
Continued on Next Page 4
-�, � %/ 78
Insight Research, Inc. County Citizen Survey Dec 2014
Correlations and Regression (Predictors of Satisfaction) Continued:
➢ When significant predictors are discovered, you can take these into account when
planning for the future.
➢ Below are the statistically significant predictors of the other general statements.
General Statement
S2 I New Hanover County government provides quality services.
Specific Predictor for S2
S3
New Hanover County government is efficient and effective.
S1
New Hanover County has a great quality of life.
S9
New Hanover Co. government does a good job listening to its residents.
S4
New Hanover County government spends my tax dollars wisely.
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
Note
If we consider only Statements 3, 5, 6, 81 9 as contributors, then 3, 5, 9 & 8 emerge as significant
predictors. (In that order)
-�' � %/ 79
Insight Research, Inc. County Citizen Survey Dec 2014
General Statement
S4
I New Hanover County government spends my tax dollars wisely.
Specific Predictor for S4
S3
New Hanover County government is efficient and effective.
S9
New Hanover Co. government does a good job listening to its residents.
S5
New Hanover County is a great place to do business.
S2
New Hanover County government provides quality services.
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
Note
If we consider only Statements 3, 5, 6, 8, 9 as contributors, then 3, 9 & 5 emerge as significant
predictors. (In that order)
-�' � %/ 79
Insight Research, Inc. County Citizen Survey Dec 2014
Correlations and Regression (Predictors of Satisfaction) Continued:
General Statement
S7
I would recommend New Hanover Co. to my family & friends as a great place
to live.
Specific Predictors for S35
S1
New Hanover County has a great quality of life.
S6
I feel safe and secure in my New Hanover County community.
S10
It is very likely that I will still be a resident of New Hanover County in five years.
S5
New Hanover County is a great place to do business.
S9
New Hanover Co. government does a good job listening to its residents.
S4
New Hanover County government spends my tax dollars wisely.
Note
If we consider only Statements 3, 5, 6, 8, 9 as contributors, then 5, 6, 8, 9 & 3 all emerge as significan
predictors. (In that order)
General Statement
S10
It is very likely that I will still be a resident of New Hanover County in five
years.
Specific Predictor for S36
S1
New Hanover County has a great quality of life.
S7
I would recommend New Hanover Co. to my family & friends as a great place to live.
S8
New Hanover Co. government provides residents with the information they need to get
involved in the community.
Note
If we consider only Statements 3, 5, 6, 81 9 as contributors, then 8, 5 & 6 emerge as significant
predictors. (In that order)
-�' � %/ 80
Insight Research, Inc. County Citizen Survey Dec 2014
Open Ended Questions ( "Verbatims ")
Symbols
♦ NR - This stands for Name Reference, which means that a person's name was mentioned.
Each Name Reference includes the survey's case and /or ID number.
♦ ( ?) - This denotes an illegible word.
Written Comments
♦ An individual respondent's complete answer to an open -ended question appears in one cell.
One or more ideas may be expressed within that cell. In the report we arrange the comments
by the idea mentioned first within each cell.
♦ If a cell was blank, there was no answer.
Comment Contents
Topic
Page
Is there anything we haven't asked you that you would like to
82
share?
The County provides many programs and services.
What is the most recent County sponsored program /service you
111
have heard about?
\I% ss
Insight Research, Inc. County Citizen Survey Dec 2014
The open ended question was stated as follows.
Is there anything we haven't asked you that you would like to share?
Case
Q26-
Q27-
Q33-
Q34-
Is there anything else...
No.
How Long
Where
Age Range
Children
The county commissioners & senior staff need to stop wasting my
tax dollars on spending for meals & travel to meetings. They should
2
15+ yr
Wilm
30 -49
No
follow the same rules as all county employees. They need to
understand how disrespectful it is to waste money when many
taxpayers are working hard to make ends meet.
Provide services to city residents! We are county taxpayers too.
Recent examples: debris pickup. Why didn't county pick up post
storm debris in the city portion of the county? When city & county
4
15+ yr
Wilm
50 -64
No
governments agree to "split the cost," city residents pay 2/3 of the
cost. Residents in unincorporated county pay only 1/3! What a raw
deal!
County commissioners need to make a decision about trash. No
6
15+ yr
Wilm
30 -49
No
fracking. Too many people in poverty & not enough jobs.
Do not agree with relaxed welfare /food stamp system. Caters to
7
5 -14 yr
Wilm
65 -74
No
drugs & illegals while we struggle to survive.
Concerned about the direction the county is going in a liberal
direction. Pay attention to Washington, NC. It has followed the
9
15+ yr
Unlnc
50 -64
No
liberal direction since the last presidential election. Our county is
falling apart. Please don't do this here.
Please put more money into education (public) to support students
16
15+ yr
Unlnc
50 -64
No
& staff.
Wilmington is not safe — crime every day. Holdups, robberies,
assaults. I love Wilmington other than I never relax because I don't
19
5 -14 yr
Wilm
50 -64
No
ever feel safe. On TV, in paper, every day. In last 2 years my daughter
& next door neighbors' house broken into. Not safe —gangs, etc.
We in the city are tired of funding the bill for people outside of the
20
15+ yr
WHIM
50 -64
No
city & not being represented properly in county decisions.
26
15+ yr
65 -74
No
Why can't our trash service tie in like the city?
I would like to see city buses used for getting high school students to
28
5 -14 yr
Wilm
65 -74
No
school. It would give students more flexibility, reduce costs &
increase bus service for Wilmington.
Please stop wasting money on these walking trails & put in some
35
15+ yr
Wilm
65 -74
No
sidewalks. Stop grants for arts organizations (use private funds).
We need more boating & fishing access, such as public docks, ramps
49
15+ yr
Wilm
<30
No
& marinas. Thanks.
53
15+ yr
Uninc
65 -74
Please work hard to keep our neighborhoods single family!
There should be a major recreation /sports complex with an indoor
lap pool for exercise, partially supported by membership fees with
city or county residents getting a reduced rate. Classes for swimming
54
<5 yr
Wilm
65 -74
No
& health (exercises) would be valuable to all & help senior citizens
cope with changes in physical decline. Nutrition classes & demos
could be helpful in decreasing reliance on unhealthy fast foods.
We need more county multipurpose fields. The lack of athletic fields
55
15+ yr
Unlnc
30 -49
Yes
& parks is embarrassing for our community.
82
Insight Research, Inc. County Citizen Survey Dec 2014
83
Insight Research, Inc. County Citizen Survey Dec 2014
I love Wilmington. A city, yet feeling of a small town. Great
56
5-14 yr
wilm
75+
No
university, great library. Ocean! Beach! Thank you!
I wish all the nearby county residents who are using city streets &
61
15+ yr
wilm
75+
No
facilities could be annexed or taxed to pay their share of wear & tear.
I am a disabled grandmother raising my 4 year old granddaughter.
Affordable housing in a safe neighborhood is hard to find. Becoming
67
15+ yr
wilm
50 -64
Yes
overpriced to live here on a fixed income. Also, volunteering with
disabled & homeless. So many fall through the cracks.
69
15+ yr
wilm
50 -64
No
More disc golf courses.
Taxes = services. This is an amazing location. It would be worth the
money to eliminate the above ground electrical lines. Property
70
15+ yr
Unlnc
50 -64
Yes
values would increase & justify the cost. Continue to add more green
spaces & sidewalks.
Please stop Titan. We cannot afford one more ounce of toxins in our
71
15+ yr
wilm
65 -74
No
water!
Need to stop developing homes with sewer. Put sewer in
80
15+ yr
wilm
65 -74
No
communities that are old & need it for failing septic systems that
pump all the time.
Please consider the importance of investing in youth sporting
83
15+ yr
KBeach
30 -49
Yes
facilities. There are not enough & our county could attract many
visitors if we had better facilities to host sport tournaments, etc.
Derrick Hickey shouldn't be allowed to litter our community & zip tie
84
15+ yr
wilm
30 -49
Yes
his signs to street signs! It's a disgrace!
You have not expressed any interest in keeping air & water quality
86
5 -14 yr
KBeach
65 -74
No
high. NHCO is appealing because of a clean environment.
89
15+ yr
CBeach
30 -49
No
County commission is extremely too conservative.
I am disappointed in the allowance of the rezoning & construction of
91
15+ yr
Uninc
<30
No
the Wal -Mart in Porters Neck area.
We need more taxes to meet infrastructure needs. Probably having
96
15+ yr
wilm
No
democrats as well as republicans on boards would help.
Would like to share my thoughts in person. Would be very important
104
5 -14 yr
Unlnc
65 -74
No
to me.
117
<5 yr
Unlnc
30 -49
No
I really like living here!
Food pantries are very limited & provide little in milk, fruits &
119
15+ yr
Unlnc
65 -74
No
vegetables.
Wilmington used to be a wonderful place to live. Now people come
from places they didn't want to be but seem to want to change
Wilmington to be just like from where they came. They are
120
15+ yr
WHIM
75+
No
destroying the history & beauty of this old, old city along the Cape
Fear & the Atlantic. It's getting too expensive to live in my home
town.
Yes, I think this county would benefit greatly if you lose the small
127
15+ yr
wilm
30 -49
No
mind mentality. Plan for a cruise ship to be docked here. That would
be nice.
Please use bonds /debt within reason or not at all! Let's not be
128
5-14 yr
wilm
30 -49
Yes
Detroit 2050. Overall, very pleased with Mr White, et al.
129
Cut wasteful spending, county in particular.
Seems this questionnaire focuses on government programs & citizen
volunteering opportunities. I am more concerned with the
130
5 -14 yr
wilm
30 -49
No
availability of quality jobs & business opportunity. I don't need the
government providing community volunteers, I do that through my
church. I need lower taxes.
83
Insight Research, Inc. County Citizen Survey Dec 2014
84
Insight Research, Inc. County Citizen Survey Dec 2014
I see too many road changes that are not necessary, IE "roundabouts
132
15+ yr
WHIM
50 -64
Yes
— waste of dollars! Put up 4 way stops.
Our education system is atrocious & it is not a money issue. My
granddaughter starte4d school in MA 3 years ago & their education
system is far superior to ours. They make learning interesting & feed
133
15+ yr
Wilm
75+
No
kids healthy food, not junk. Our kids in NC are bored & the teachers
don't make sure they know the basics & foundation before they
move on. Parents should be made to sit in on classes when their kids
misbehave in class. Make parents be responsible for kids education.
138
5 -14 yr
wilm
75+
No
Wasted money on baseball park (city).
Why doesn't education lottery go to education? We just voted on a
144
5-14 yr
wilm
30 -49
Yes
bond to improve schools by raising taxes!
On question 12, 1 think education & proper learning facilities are
crucial to ensuring the growth within the community. If the schools
146
<5 yr
Unlnc
30 -49
Yes
are not where they should be (including good teachers at a fair
salary) businesses will not want to stay or relocate here.
I always tell my kids to go big or go home. Basically if you do
something then strive to be the best. Our schools should be doing
147
15+ yr
Uninc
30 -49
Yes
this. It should be the best in the state. Put politics aside for the sake
of our kids. Also fix Greenville Loop & Oleander intersection. It is a
mess.
148
<5 yr
wilm
50 -64
No
Need more communication of what the county provides.
Don't just raise taxes. Do a lean process. That's what I have to do to
150
15+ yr
wilm
50 -64
No
meet my budget.
Poorly written survey questions. Too many personal questions. Most
152
15+ yr
wilm
65 -74
No
important — drainage issues!
I find prices in New Hanover county overall 3% higher than the five
156
15+ yr
KBeach
50 -64
No
surrounding counties.
I love living in New Hanover county. It's a great place to work &
160
5 -14 yr
CBeach
50 -64
No
retire.
Continue to provide & expand free public access to our ocean, river,
161
5 -14 yr
KBeach
65 -74
No
ICWW and streams.
Yes there is! The question is: Why does New Hanover county seem to
164
15+ yr
wilm
65 -74
No
promote & foster the fatherless family units within our community
through the NHC social services department?
Especially in the current economy, fiscal responsibility by way of
169
15+ yr
WBeach
30 -49
Yes
decreasing spending is most important to me.
The county should have mandatory recycling for all residents by
providing containers as the city does. It is unfair for city taxpayers to
do their share to extend the life of the landfill while county residents
170
15+ yr
wilm
65 -74
No
toss all their garbage. Hauling garbage to Sampson County is not the
answer. There is no "away." County commissioners, show some
courage & charge residents of the unincorporated areas for garbage
services.
171
15+ yr
Unlnc
65 -74
No
Constitutional rights of home owners.
The voters voted to fund the CFCC bond referendum. It should all be
188
15+ yr
wilm
30 -49
No
spent. Shame on you, Woody White.
The county mandated Seitter Acres pay for Cape Fear water & sewer
when only 2 septic tanks failed in our neighborhood. We did not vote
189
5 -14 yr
Unlnc
<30
No
to do this expensive project. If the county mandates something, they
need to help pay for it in a more substantial way. Seniors on a fixed
income have to pay $8k to $12k for it.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
New Hanover - Wilmington city council needs to get rid of all the
192
5 -14 yr
WHIM
75+
No
developers & real estate people on the board.
Wilmington needs neighborhood public transportation & easy access
for non -car owners /drivers (too young to drive, unable to purchase a
193
15+ yr
wilm
<30
Yes
vehicle, too old to drive, unable to drive because of injury). The list
goes on & on!
195
15+ yr
Unlnc
65 -74
No
Everyone should have county available!
Please consider more parks. We need space for our sports teams, I
196
5-14 yr
Unlnc
30 -49
Yes
soccer, football, lacrosse, etc.
New Hanover county, particularly Wilmington, has a significant &
202
15+ yr
wilm
50 -64
No
entrenched underclass. If we could do something about this, it would
help with many of the priorities in #12.
The answers in question #12 are meaningless — vague, leading,
contradictory! Just ask: 1.) education, 2.) crime, 3.) property
204
5 -14 yr
wilm
30 -49
Yes
allurement & social programs, 4.) job growth, 5.) environment
protection and 6.) lower taxes. Ask us which is our priority?
Pay teachers more money, even if you have a school tax for only
208
15+ yr
Unlnc
30 -49
Yes
families with children in school, not retirees, etc.
210
15+ yr
wilm
65 -74
No
I cannot pay more taxes. Fixed income.
County government taxes should be allocated to non - profit
organizations that provide critical care services to citizens of the
211
15+ yr
wilm
65 -74
No
county. Blue Ribbon Commission, Kids Making It, Carousel Center are
examples.
A great need that I see for Wilmington is convenient public
transportation. I have to travel by foot over 2 miles to catch a bus. I
live in the Greenville Loop /Pine Grove /Holly Tree area. We need
213
15+ yr
WHIM
30 -49
Yes
many more bus stops throughout Wilmington, please! If more
convenient, more people might ride the bus instead of so many cars
on our streets & cut down on pollution!
We need better public transportation so everyone doesn't have to
215
15+ yr
wilm
50 -64
Yes
own a car & more convenient access to the transportation.
Police can't seem to enforce traffic laws & government can't get a
219
15+ yr
CBeach
50 -64
No
handle on crime. Downtown at night is unsafe. Gangs come here
because it's easy.
We need to repair our roads. Stop building running trails that only
221
15+ yr
CBeach
65 -74
No
young people use & do not contribute to property taxes that build &
support them.
Stop planting trees under electrical wires! Business buildings, schools
224
5-14 yr
Unlnc
65 -74
No
do this.
Carolina Beach Road from Monkey Junction to Snow's Cut Bridge is
not safe. Make it safer please. It is sometimes impossible to leave my
225
5 -14 yr
Unlnc
65 -74
No
development & access CB Road. People drive 70 mph, have been
rear ended twice in the last 4 years. Regulate scooters.
226
15+ yr
Unlnc
65 -74
No
Politicians need to police themselves & work for the working people!
Crime is a problem. Development off Airline Rd Galleria Shopping
227
15+ yr
wilm
30 -49
Yes
Center— I am against turning into lots of apartments. Area too
congested.
Question #12 is a terrible question that will produce no meaningful
229
15+ yr
wilm
65 -74
No
information. The choices are vague & have a great deal of overlap.
Without #21 being meaningful #22 is also useless.
Provide town hall meetings monthly to provide better
231
15+ yr
WHIM
No
communication for the citizens of the county.
246
15+ yr
Wilm
75+
No
Water rates are much too high.
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Insight Research, Inc. County Citizen Survey Dec 2014
247
15+ yr
wilm
30 -49
Yes
Need to consolidate with Wilmington.
Cut salary of school administrators /CTE department head & increase
teacher pay. Get textbooks in schools. Obey laws passed about
251
15+ yr
Unlnc
50 -64
Yes
neighborhood schools. Stop busing Dawson St /Mar stellar to Myrtle
Grove district.
WAVE transit is an embarrassment. Very large buses carrying 1 to 2
people. Why not use small vans or better yet use voucher system to
252
15+ yr
Unlnc
50 -64
No
reimburse the huge excess or private cab companies to transport
current WAVE customers.
Please have a scheduled checking of main roads like Wrightsville
253
<5 yr
Wilm
65 -74
No
Avenue, etc., for checking & repairing potholes.
This is another waste of taxpayer money. This could be done via
255
15+ yr
Wilm
50 -64
No
computer for lower cost.
Most of the county employees I have dealt with are arrogant &
256
<5 yr
Unlnc
65 -74
No
unfriendly.
Use lottery money for schools only, as it was set up for. In the school
257
15+ yr
Unlnc
65 -74
No
system get rid of half the superintendents & keep the teachers.
260
15+ yr
Unlnc
65 -74
No
Insurance & taxes are driving me out of the county.
Tax breaks for older population. Property tax first on the list, not
264
5 -14 yr
Unlnc
75+
No
being in Wilmington city limits. Prefer the county.
269
15+ yr
KBeach
50 -64
No
You should have a "prefer not to answer" for #41.
We need affordable gated community housing for our senior
270
15+ yr
Wilm
50 -64
No
citizens.
271
15+ yr
Unlnc
65 -74
No
We need to stop Titan from harming our water & air!
Keep traffic out of residential neighborhoods that connect major
272
5 -14 yr
Wilm
65 -74
No
thoroughfares. Enforce speeding citations in residential
neighborhoods.
Make government more simple by combining county & city
273
15+ yr
Wilm
75+
No
governments.
275
<5 yr
Unlnc
75+
No
Please enforce your noise ordinance with motorcycles!
Continue to support regional public transportation. Exercise control
277
15+ yr
Wilm
65 -74
No
over public utility rates increases (too high, too fast).
Disappointed that the county did not provide space for flying model
278
15+ yr
WBeach
75+
No
aircraft (particularly radio control). It's educational & this activity
benefits all age groups, particularly seniors!
280
<5 yr
Wilm
75+
No
More teachers & more teacher's assistants.
Better communication of county business /activity. I only see some
282
5 -14 yr
Unlnc
75+
No
things in newspaper. Water & sewer service is poor & expensive!
New Hanover county must produce a serious economic development
285
<5 yr
Wilm
30 -49
Yes
effort if the county hopes to compete for high quality companies to
relocate & grow here.
Tell Woody to keep pressing on budget items, particularly the school
287
15+ yr
Uninc
65 -74
No
budget issues. Capital expenditures.
288
15+ yr
Wilm
65 -74
No
#28 -30 does not list single house + lot.
291
15+ yr
Wilm
65 -74
No
Supporting environmental & animal rights.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
I strongly disagree with budget spending. Too much is spent on law
enforcement (especially sheriff), fire & social engineering programs.
They do not listen to citizens & abuse citizens through unrealistic
property appraisals. Too much money is spent on school
administrators & not enough on students. Fix the education system
292
<5 yr
KBeach
30 -49
Yes
by grouping students by ability. How do I find out results of this
survey? Why was the specific nutrition questions asked & why were
they asked? Why not carbohydrate intake, Omega 6 intake, wheat,
sugar, fruit drinks, etc? Why not questions on satisfaction of citizens
on each branch /service offered?
We need a recycling drop -off facility in the central part of the city.
294
5 -14 yr
wilm
30 -49
No
The existing ones are located too far away.
I am an advocate for a clean environment & businesses that
296
15+ yr
wilm
50 -64
No
encourage that. Not fracking, Titan Cement, off shore drilling. I am
for film incentives.
Please provide more safety for pedestrians, especially college
299
15+ yr
Unlnc
65 -74
No
students crossing College Rd. Our streets are becoming way to scary.
301
15+ yr
wilm
50 -64
No
Careful planning + conservative ideology = long term success.
The lack of skill of county employees is appalling. I received a couple
of checks & they were unable to tell me what they were for.
302
5 -14 yr
Unlnc
65 -74
No
Obviously the checks had no info on them to allow me to determine
the answer. In private business this would not be tolerated. Need a
new county manager!!!
New Hanover county & Wilmington have done very little to keep
pace with area growth. I understand part of this is due to events in
303
15+ yr
wilm
50 -64
No
Raleigh but our infrastructure has passed it's peak. It is not as
pleasant living in NHC as it was 15 -20 years ago.
County's online presence not very user friendly. Board of Election
307
<5 yr
wilm
50 -64
No
site very confusing, for instance. The app to find political districts
doesn't work well.
My income is steadily falling — no "cost of living" increase - & my
expenses are exorbitant. Many projects you recommend seem
wasteful & unnecessary. Study ways to save & return money to
taxpayers. I learned as a child that I couldn't have everything 1
wanted. I don't need "frills." As an ill senior citizen I need my money
309
15+ yr
WHIM
75+
No
to live on. The county & city seem to look for ways to spend other
peoples' money. Tighten your belt. Use your efforts to save & return
the savings to taxpayers. So many of your proposals seem absolutely
unnecessary & wasteful. Protect sanctity & safety of neighborhoods.
Highways are for through traffic. No "connector" streets.
Need to lower taxes & insurance rates for families on fixed income &
312
15+ yr
Unlnc
75+
No
retired or freeze them at 2000 rates.
Governmental policies are discouraging businesses to locate & grow
323
15+ yr
Unlnc
50 -64
Yes
in community (ie: special use permit). Need to attract more quality
jobs to community.
Please create & publicize opportunities for small businesses to serve
324
<5 yr
Unlnc
30 -49
Yes
New Hanover county.
327
15+ yr
wilm
50 -64
No
Cut your spending!
328
5-14 yr
wilm
65 -74
No
We need more bike paths.
No because the government got it — they know everything. Thank
331
15+ yr
wilm
<30
No
you for your wonderful time.
Clean up Government Center Drive. You can hardly walk down the
332
15+ yr
wilm
65 -74
No
sidewalk & we have dignitaries visiting there (like the governor).
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
Why can't retirement communities be built like Dell Webb
333
15+ yr
wilm
65 -74
No
communities? Everything here is high -rise! We want patio homes,
small yards & small HOA requirements.
339
15+ yr
Wilm
75+
No
Fixed income. Cannot afford more taxes or long term care.
340
15+ yr
WBeach
65 -74
No
911 service not good. Taxes too high.
Signage for zone awful. Went to meeting & it had been postponed.
Sign not changed. If I have to live within a budget so should the
346
15+ yr
Wilm
6
No
government. The cross city trail which is just in front of where I live is
a hazard. The old -boy network still has the power!
Improve Market St, add plaza, put all wires underground, landscape.
348
15+ yr
Wilm
50 -64
No
Also all main streets.
To improve quality of life in New Hanover county please reduce
349
15+ yr
Wilm
50 -64
Yes
regulations, reduce government employees & reduce taxes. Woody
is a good person but he should be kicking asses.
352
<5 yr
Wilm
<30
No
Animal control services could use some improvement.
I used to work at the health department. Commissioners (except for
poor Bryan Berger) are top notch & used to consider us employees.
356
5 -14 yr
Wilm
65 -74
No
Also greatly appreciated Mr Coudriet having an employee meeting
with us & asking for feedback. I gave him suggestions & he was
receptive to them.
Home windstorm is too high. Taxes are too high. NC is unfriendly to
357
15+ yr
Wilm
75+
No
retirees.
Would you like us to reduce your property tax at the expense of
358
5 -14 yr
Wilm
30 -49
Yes
something else? YES!
You didn't ask if there were specific needs in our community. There
360
5 -14 yr
65 -74
No
are & they are a bike path along Middle Sound Loop & fire hydrants
along Middle Sound Loop.
364
5 -14 yr
Wilm
65 -74
No
I am concerned about income disparity & child poverty in our county.
We chose Wilmington because of it's medical facilities & because it's
365
5-14 yr
Wilm
75+
No
a lovely city near the ocean.
367
15+ yr
Unlnc
50 -64
No
Would like pick up of yard waste in county.
There is a need to improve walking & biking in the county. This will
provide alternative modes of transport & improve the quality of life.
368
5 -14 yr
Wilm
30 -49
No
Also need to encourage mixed use developments that have services
to encourage sustainable development.
The first thing executive & professional people look for when
372
15+ yr
Wilm
65 -74
No
relocating is good schools for their children.
Although literacy is an important issue I believe this would be
380
15+ yr
Wilm
50 -64
No
accomplished if we put funds into our schools & family support
systems.
It would be nice to see sales tax increase occasionally & not always
381
15+ yr
Wilm
50 -64
No
property tax. As a retiree our income is stagnant at best.
386
5 -14 yr
Unlnc
50 -64
No
This town & county caters to the wealthy.
County commissioners should be more concerned with protecting
the quality of living of the residents than pleasing contractors when
387
15+ yr
Wilm
50 -64
No
they want to develop land that's near residential areas. It appears
that the county commissioners support those who will financially
support their political interests.
388
15+ yr
Unlnc
50 -64
No
Fix roads. Bring back film jobs.
It would be nice if more real businesses came to NHC. Not retail but
390
15+ yr
Unlnc
50 -64
No
industries.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
Do not increase taxes & provide roadways to accommodate
391
15+ yr
Wilm
75+
No
community growth.
Can the county think about building apartments for the disabled who
392
15+ yr
Wilm
50 -64
No
are on a fixed income?
394
5 -14 yr
Unlnc
65 -74
No
Connect existing sidewalks. More bike paths.
No mention of traffic. No mention of consolidation of city & county
397
15+ yr
Unlnc
75+
No
services.
398
15+ yr
75+
No
Stop spending on consultants, IE: baseball stadium.
401
15+ yr
Wilm
75+
No
Transportation.
I'm extremely upset with the amount of money (tax) spent by county
representatives on personal & family while "working" out of
town /state. There should be specific amounts allotted to spend daily
404
15+ yr
Wilm
50 -64
No
when representing NHC while on business out of town /state or
representing NHC elsewhere. The amount does not include family
ever. That should be out of pocket.
Our taxes are too high. Services are poor for what we pay (poor
value). Local government is very inefficient. Schools are poor quality
405
15+ yr
Wilm
65 -74
No
but throwing more money at them won't fix them. We need to do
everything possible to get parents to do their part & concentrate on
fundamentals. Teach skills, facts & thinking skills.
Please investigate inordinate number of county employees with
handicap parking permits. They use them for preferred parking,
particularly downtown. Also, eliminate the "honor system" time
408
15+ yr
Unlnc
50 -64
No
sheets. It is being widely abused. Use electronic methods. Reinstate
temporary service time for employees, unfair & illegal deprivation of
benefits. Stop abuse of county phones & vehicles for personal use.
It is so hard to keep neighborhood looking good. Hard to get zoning.
Linda Painter & ( ?) Perry (nuisance — sheriff's department) to enforce
409
15+ yr
Unlnc
65 -74
No
laws. Need more control over sheriff's department. We have no
street lights, water or septic. Only paying taxes on land on which
house is located.
I think all the early voting places should have been open starting
10/23/14 rather than just one. It seems like it was trying to make
410
15+ yr
Wilm
50 -64
No
voting more difficult for voters who walk. Only 1 place was open on
Saturday this year.
416
15+ yr
Wilm
75+
No
Put sidewalks in Wendover, Ogden.
417
5 -14 yr
uninc
50 -64
No
I love living here.
The county needs to work on continuous improvement through
interaction & involving employees to improve processes &
418
15+ yr
WHIM
65 -74
No
procedures. This could very easily make department better & save
tax dollars at the same time.
422
15+ yr
Unlnc
75+
No
Why don't we put prayer back in school?
423
15+ yr
Wilm
50 -64
No
Please continue to support the schools!
Traffic is terrible. Roads are not sufficient & yet more & more
425
15+ yr
Wilm
50 -64
No
multifamily buildings are approved.
Questions #1 - #16 are somewhat difficult to answer. For residents of
the city of Wilmington: ambiguous jurisdictional functions,
429
15+ yr
WHIM
75+
No
overlapping responsibilities, etc. Often confusing. The best example
is streets & roads — state, county or city ? ??
I believe New Hanover county has quite a bit of potential. I would be
432
5 -14 yr
Wilm
30 -49
No
willing to pay more taxes to improve the community & overall
quality of life.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
I just voted to improve transportation in Wilmington, a priority in a
433
5-14 yr
wilm
50 -64
No
previous survey. I'd like more cooperation between city & county.
439
15+ yr
wilm
50 -64
No
Interest in the city /county consolidation —yes.
I believe that the economic vitality of the community is directly
linked to careful planning, preservation of natural resources &
446
15+ yr
wilm
65 -74
No
aesthetics. The biggest economic powerhouses in our state,
Raleigh /Durham /Chapel Hill & Charlotte recognize this.
#28 is ridiculous! Where is the typical suburban home for incomes
447
15+ yr
Unlnc
50 -64
No
listed in #41 under $75k. Where is choice to select more county
parks?
452
15+ yr
wilm
50 -64
No
Please consolidate NHC services /governance with Wilmington!
I love living in Wilmington but we have many issues that must be
dealt with as a community. The cost of living is too high. Our rentals
& prices too purchase a home do not allow for working class to live
outside of our low SES, minority areas downtown. We seem to think
453
15+ yr
WHIM
30 -49
No
that because we have the beach we can overcharge our constituents.
This issue is relative to our high crime rates. It is a shame that I do
not feel safe outside, anywhere, at night. We have done a terrible
job handling our crime here & the social issues that perpetuate it.
458
15+ yr
KBeach
75+
No
Do not care for surveys. They are a waste of time. No one listens.
You need to improve the inspections department. They initially "lost"
459
<5 yr
Unlnc
50 -64
No
my plans & took an unacceptable amount of time to approve them
once "found."
Put a parking lot for the city trail at Rogers ville & Eastwood. Get
462
15+ yr
wilm
50 -64
No
killed walking down Rogersville just to get to the trail!
After making an inquiry to the county we never received a response
regarding the property of the business are 51 on Old Wrightsboro
467
15+ yr
Unlnc
75+
No
Rd. No one contacted the residential homeowner next door
regarding the business & the concern of pollutants & water
contaminants.
Traffic is major problem. How about overpasses at very busy
469
15+ yr
Unlnc
75+
No
intersections? Over 20 years traffic has increase x10 in area I live &
travel. I have seen accidents almost daily. Littering is awful too!
Why deny building permits to housing developments due to over
capacity of Market St., then approve WalMart & now another
474
15+ yr
Unlnc
65 -74
No
"upscale" grocery store? This really shows little interest in quality of
life for affected residents.
We love Wilmington & are very happy with it's governance & it's
476
5 -14 yr
wilm
65 -74
No
emphasis on & preservation of our historic past while being modern
& up to date.
479
<5 yr
Unlnc
50 -64
No
How additional housing developments affect school capacities.
480
5 -14 yr
Unlnc
30 -49
Yes
Stop Titan Cement!!
485
5 -14 yr
wilm
30 -49
Yes
More money to schools!
The schools are a disgrace & teacher pay & incentives are an
486
15+ yr
Unlnc
65 -74
No
embarrassment. Roads & bridges need upgrading. Wilmington has
such potential but is a hodgepodge the way it's going.
Do not let contractors build until you have the roads & traffic under
control. Ogden to Porter's Neck is a complete mess & you allowed a
488
15+ yr
wilm
50 -64
No
WalMart to build ?? Use common sense. WalMart is fine, but the
traffic does not warrant this.
492
15+ yr
wilm
75+
No
Taxes are too high.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
Please make the quality education of our youth a top priority. Very
unhappy with the current school board & many of the decisions they
498
15+ yr
unlnc
30 -49
Yes
make. Also unhappy with the WalMart going up in the northern end
of the county. Retail development should not trump the building of
new schools & infrastructure improvements.
Heighten level of accountability on county commissioners /executives
503
5 -14 yr
wilm
50 -64
No
of the county on travel & expense related items.
504
15+ yr
wilm
75+
No
What are you looking for in this poll?
Why are city resident county taxes so darn high? I pay for city police
& county residents law enforcement. I pay for city roads & county
roads. I should not pay for county administration — zero, nothing. 1
should only pay for one administration. Please stop the double
506
15+ yr
WHIM
65 -74
Yes
taxation for city residents. My county taxes pay for county resident
services. Should I pay welfare in the form of county resident
services? NO! County taxes should be adjusted immediately for city
residents.
I would like to see more walking /bike paths, better pedestrian road
crossings, spruce up & add landscaping in median between NJK &
508
5 -14 yr
CBeach
50 -64
No
Carolina Beach Bridge. I would also like to feel safer when visiting
Wilmington. Crime is a problem.
Compared nationally this county seems to have a low wage (wage
509
<5 yr
wilm
30 -49
No
depressed) economy for blue collar workers. I'd like, if possible, to
see the local government address this.
510
15+ yr
wilm
65 -74
No
We need more city /county shared services.
Make it easier for NHC residents to recycle. Save the landfill. Don't
521
15+ yr
unlnc
50 -64
No
allow all these political signs in the landfill either!
Why do we waste money on dual governments & services on the
smallest county in the state when one of each world work perfectly
523
15+ yr
unlnc
65 -74
No
well for all & leave the beaches to run their own governments
functions for they are better at their needs.
Biggest growing problems are crime, infrastructure, & traffic
524
15+ yr
wilm
75+
No
congestion.
The biggest problem future generations will face is population
525
5 -14 yr
KBeach
65 -74
No
growth. No matter what NHC plans America will need a policy on
population growth.
526
15+ yr
wilm
30 -49
Yes
Tell the county manager to get his head out of his ass!
County commissioners do a great job, especially Woody White &
530
15+ yr
wilm
75+
No
Padgett.
531
5 -14 yr
wilm
65 -74
No
Thanks for the survey.
I would like to share the fact that I think the salary range is not in line
with the economy for this area. The concern of management
positions getting large salary increases while the blue collar staff
532
15+ yr
unlnc
50 -64
No
struggle to feed their families should be investigated to find a
solution to a fairer way to even the playing field financially.
Accountability for government workers.
Wish we had a highrise bridge in Wilmington. Need a county
534
15+ yr
unlnc
65 -74
No
recreational program in Wrightsboro or Castle Hayne, or North
Chase area.
Stop throwing money at gang problems. It doesn't help. Stop the
535
15+ yr
wilm
50 -64
No
meeting & talking about it. Get out there & do something.
Board of commissioners only represent real estate & business
538
15+ yr
wilm
50 -64
No
interests.
539
<5 yr
Wilm
1 65 -74
No
More bike paths!
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
Too much crime in Wilmington for such a small town. Don't feel safe
542
<5 yr
CBeach
50 -64
No
there.
In the coming years there will be jobs. Who should get these jobs?
547
15+ yr
wilm
65 -74
No
Americans, legals with green cards or illegals?
Insurance rates (wind & hail) are too high. County should work with
NC state insurance commissioner to keep them down or lower. Very
552
5 -14 yr
wilm
50 -64
No
hard to figure out who to call with wild animal problems. Seems like
health issue, but you call them & they just say no, they don't offer to
send you to correct phone number.
Signs to your office buildings are very poorly placed & puzzling
554
15+ yr
Unlnc
75+
No
/largely unexplained (all over the county)!
556
5 -14 yr
wilm
50 -64
No
When are you going to work for the people?
557
15+ yr
Unlnc
65 -74
No
Room occupancy taxes should not go to convention center!
Housing should not be extended to more than (3) unrelated parties.
563
15+ yr
Wilm
75+
No
The Quad Plan is bad unless sufficient parking is provided. The
county & city will develop new slums if not careful.
564
15+ yr
Wilm
75+
No
The city of Wilmington is building too many apartments.
I wish we had more opportunities to dispose of hazardous waste, eg
paint. I am concerned about the Board of Elections requiring UNCW
568
15+ yr
Unlnc
50 -64
No
on- campus residents being required to know the dorm street
address. College students should be encouraged to vote.
571
5 -14 yr
wilm
50 -64
Yes
Please continue to promote FILM!
My vocation since I moved here in 1985 has been to help facilitate
the growth that the county has experienced since the early 1980's &
572
15+ yr
Wilm
50 -64
Yes
I really feel a connection to the area accordingly, in that I've been
involved in the construction of roads, bridges, the airport, landfill
and more.
The biggest issue for many of us are the lack of good paying jobs in
573
15+ yr
wilm
30 -49
No
New Hanover county. The poor state of our schools is also tragic.
578
15+ yr
Unlnc
75+
No
No cement plant please.
Concerned about excess development near environmentally
sensitive areas, ie S Rohr Flytrap Garden, Halyburton. Traffic &
580
5 -14 yr
WHIM
30 -49
Yes
to
dangers on Market Street between 17 &Colonial. Incentives to
Titan Cement not okay. Gang violence & crime near downtown.
As the county has grown not enough attention has been paid to ease
of getting around, both by private vehicles & mass transportation.
583
15+ yr
Unlnc
75+
No
Roads are not adequate to meet demands of traffic. Need more
bike /foot trails in southern part of county.
Political info is sparse at best. Candidates should respond to issues of
585
15+ yr
wilm
75+
No
current interest in the community & how they would address them.
Regarding #12 & 13. 1 strongly believe in a strong vocational program
for the children of this county. If a child is taught a skill & learns the
587
15+ yr
wilm
50 -64
No
feeling of earning money & being a contributing member of our
society, many of these other issues will solve themselves.
CFPUA merger has not shown lower costs or better services. Stop fire
588
15+ yr
wilm
65 -74
No
merger talks. Will not be productive. Only empire building by fire
officials.
Please stop putting medians where there used to be turn lanes. You
589
15+ yr
Unlnc
30 -49
No
are causing traffic congestion & inconvenience.
591
15+ yr
Unlnc
75+
No
Fix the roads before adding more apartments & businesses.
You made a real mistake when you did not keep & upgrade the trash
593
15+ yr
wilm
65 -74
No
incinerator. You should have figured out the cost of shipping our
trash somewhere else before you destroyed the facility.
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Insight Research, Inc. County Citizen Survey Dec 2014
595
15+ yr
wilm
75+
No
Our roads are terrible & getting worse. They need your attention!
596
<5 yr
wilm
75+
No
Better zoning. Communities are mixed residence & business.
599
15+ yr
wilm
50 -64
No
Need better boating access in the northern part of the county.
600
5 -14 yr
wilm
50 -64
No
Online would be easier for you & me. Wife did not get this.
Don't approve of money spent on bike trails. Don't see much use.
601
15+ yr
wilm
75+
No
Why not put sidewalks in neighborhood so seniors 75+ have a place
to walk?
We need the cross city trail to be included in Shipyard Blvd
connecting with 17th Street. Our schools need more gym space. I'm
604
15+ yr
wilm
30 -49
Yes
voting for the 2014 bond! We need to build a city that is more family
friendly.
I am disappointed in our elected officials. New Hanover county has
many issues & they have not been addressed. I cannot believe our
605
15+ yr
wilm
50 -64
No
county tax dollars went to the legal defense of trying to get Burgaw
out. That money could have been used much more effectively.
Against Titan. New Hanover county has not planned properly.
608
5 -14 yr
Unlnc
75+
No
Example is the new super Walmart being built on north 17th St.
Traffic is awful and getting worse!
Marathons /triathlons should be conducted with less negative impact
609
15+ yr
Unlnc
65 -74
No
on county.
This is a great place to live. City government does a great job. Biggest
614
15+ yr
Wilm
75+
No
problem I see is traffic which is due to a great thing — growth.
CFPUA has not saved me money. Business & developers don't pay
618
15+ yr
Unlnc
65 -74
No
their fair share of impact. Not enough thought into protecting the
natural habitat & visual aspects of NHC.
The air in Wilmington /New Hanover county is often stinky, more so
lately it seems. I've heard this is caused by paper plant in
619
5 -14 yr
wilm
50 -64
No
Riegelwood. True? Can the county do something about it? Our
business- and tourism - friendly reputation won't be sustained with
bad air.
The special use permit is an obstacle to economic development &
620
15+ yr
WHIM
75+
No
jobs which contribute to our tax base.
623
15+ yr
Wilm
75+
No
Merge government (all) with the city.
Teach bible in schools, Pray in schools. Hang Ten Commandments in
624
15+ yr
Wilm
75+
No
every school. Forget everything secular. Teach creation in schools or
remove teaching evolution.
A great place to live with lots of potential. Greater resources are
626
<5 yr
Unlnc
65 -74
No
needed for education starting with pre -k with more emphasis on
trade /vocational training to attract more industry.
Improve customer service at the tax office & building department.
627
15+ yr
wilm
50 -64
Yes
Both departments are not market driven.
A new bridge from Brunswick to Wilmington well below current Cape
Fear bridge so south Brunswick residents & south New Hanover
629
15+ yr
wilm
65 -74
No
residents could connect for jobs & please, LESS noise & stress on
Cape Fear bridges & Wilmington!
634
<5 yr
wilm
65 -74
No
Keep Titan out.
Wish politicians made financially what we do & they could work
637
15+ yr
Unlnc
50 -64
No
together for the good of the community. Please get the 140
connector to Brunswick done!
Wider pathways. A Hugh McRae park. Street sweepers working at
638
<5 yr
wilm
50 -64
Yes
night. A full center turning lane on Gordon Road. Hire more sheriffs.
LED lighting.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
In recent news interviews & questions about receipts the county
manager excused them all as "cost of doing business "! Where, NYC?
Seems arrogant! Also CFPVA is out of control. Why is there no
640
15+ yr
uninc
30 -49
Yes
questions about actual services? Instead of how many times did you
"eat veggies" that were not fried? Really? This survey seems slanted!
It is a shame that taxpayers had to pay for this as well.
643
5 -14 yr
uninc
50 -64
Yes
Would like more electronics recycling days (free).
Our roads are in disrepair. Too many apartment -type housing.
646
15+ yr
wilm
50 -64
No
Department of transportation too slow in their work. We need more
transportation alternatives.
652
15+ yr
wilm
50 -64
No
Do you think a survey is a true way to gain insight? I don't.
None of NHC business what we eat! Is not government business to
654
<5 yr
CBeach
50 -64
No
ask questions about what occurs in our home! I almost threw this in
the trash!
The entry to Wilmington looks terrible. Common areas at overpasses
656
15+ yr
wilm
65 -74
No
& road medians look awful & unkempt. Pitiful & shameful.
I would like to be informed about ways to participate in the
community more often, eg the NHC Arboretum, Cape Fear museums,
658
5 -14 yr
uninc
65 -74
No
NHC Historical Assoc & other worthwhile organizations. To
paraphrase the famous line in Field of Dreams, "If you tell them, they
will come."
Include Castle Hayne in the city. Too rural & should never be
662
15+ yr
uninc
75+
No
incorporated. No leaders, poorly educated.
Stop spending my money on social "programs." No public funding for
sports facilities. Cut regulations. No annexing. Cut government
663
15+ yr
uninc
65 -74
No
employees in half. Lower water /sewer costs. How about taking some
laws off the books?
664
5 -14 yr
wilm
65 -74
No
Good job on this survey. The sheriff's department does a great job.
Would like to see more sidewalks /trails & ways for pedestrians to
671
5 -14 yr
Unlnc
75+
No
cross busy streets.
Please improve traffic & driving conditions. Put bike paths
673
Unlnc
50 -64
Yes
everywhere!
Get rid of Chris Caudriet. Only using New Hanover county for a
675
15+ yr
Unlnc
50 -64
No
stepping stone to another job.
Benefits for charities are usually too costly for many people to
676
5 -14 yr
75+
No
participate.
If the county would publish a list of volunteer opportunities & who to
677
15+ yr
Unlnc
75+
No
contact with phone or email, more residents might volunteer to
help.
680
15+ yr
wilm
50 -64
Yes
Halyburton Park is great! Need more like it.
City council wasted money on researching baseball & buying Inland
686
5-14 yr
wilm
75+
No
Greens. Great job at muni!
689
15+ yr
uninc
65 -74
No
Build bypasses & repair roads.
I belong to environmental support groups that combine purposes
named in #22 (education, advocacy, outdoor recreation), including
Cape Fear River Watch, Sierra Club, Coastal Federation, Coastal Land
Trust, Audubon, Friends of Airlie Gardens, etc. County staff (sheriff,
694
15+ yr
uninc
65 -74
No
environmental services, social services, library, school personnel,
parks, deeds, planning, etc) do a great job. County commissioners do
not. They need to support a responsible system to deal with
recycling & other solid waste, establish an effective materials
recovery facility (combined public /private).
695
15+ yr
Wilm
65 -74
No
The problem of gangs.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
Next survey ask traffic suggestions current /future. Service roads?
Synchronize traffic lights? Please issue public report. Few years ago
lost /unaccounted school computers & the solution to prevent
recurrence. How? County tracks /accounts for equipment in school
696
15+ yr
Unlnc
65 -74
No
system & other county owned equipment. Please issue public report
how to improve accountability, frugal, cost efficient CFPU. Please
public report of this survey. Newspaper & local TV news. NO TAX
INCREASE.
I truly believe that the damage done by the NCGA over the last two
years will affect NHC in a negative way. We need to attract
companies & by turning "back the clock" we will not attract them to
698
<5 yr
Wilm
30 -49
No
our beautiful NHC. Also, losing so much future business from the
movie industry "takes away" one of the most unique & "cool"
characteristics from our identity.
I would like to see more planning to avoid the terrible traffic on
Market Street & other areas, like 17th St Ext. I would like for our
leaders to save money, improve our schools, preserve our beautiful
700
15+ yr
Unlnc
65 -74
No
trees, clean up the downtown area. We have too many bars, tattoo
parlors & seedy characters downtown. Our river front is beautiful but
not the atmosphere.
707
15+ yr
KBeach
6
No
Can we do something about public transportation?
I'm relatively new here & as yet not familiar with NHC & it's
710
<5 yr
Unlnc
65 -74
No
programs.
County -wide recycling program. Bike trails /routes. Get citizens
711
5 -14 yr
Unlnc
50 -64
No
exercising, decrease traffic & pollution.
713
15+ yr
Wilm
65 -74
No
Thank you for all your hard work!
Please insure county staff are more "environmentally conscious"
714
15+ yr
wilm
50 -64
No
when awarding zoning or development rights. There were no
questions about our (failed) economic development program.
I am not sure about your question about services so I did not answer.
715
15+ yr
Wilm
75+
No
I guess I need more specifics.
717
15+ yr
Unlnc
50 -64
No
Connect bike trails. Lack of safe bike trails.
726
5 -14 yr
WBeach
75+
No
Thank you for wanting my input!
Not in favor of bond issues. I think sales tax income is a more
728
15+ yr
Wilm
65 -74
No
uniform way to raise money.
We need to keep the film industry in Wilmington. It has an enormous
729
<5 yr
Unlnc
<30
No
economic impact on our great area.
730
15+ yr
Unlnc
65 -74
No
Better roads.
Upgrade roads that are not in state system but are still open & used
732
5 -14 yr
Unlnc
65 -74
No
by all.
Why does New Hanover county force expensive, unneeded and /or
733
15+ yr
Unlnc
50 -64
No
unnecessary services on it's citizenry in the name of fairness & public
good?
The county should not allow more housing developments until
739
15+ yr
Wilm
75+
No
streets /roads are improved to handle the traffic.
Eastwood Road & side streets entering — not enough stoplights.
741
15+ yr
Wilm
65 -74
No
Medians are dangerous.
New Hanover county can't even put in speed bumps or signs to slow
traffic at Kensington & Wilmington Christian Academy. NC DOT
745
5 -14 yr
Unlnc
50 -64
No
leaves the entrance at MLK a disgrace to one of the most renowned
areas of coastal Carolina! Bev Perdue wasted 200 million in the
pockets of the city of Wilmington.
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Insight Research, Inc. County Citizen Survey Dec 2014
96
Insight Research, Inc. County Citizen Survey Dec 2014
Good survey. Publish the results & then tell us what action will be
750
15+ yr
wilm
65 -74
No
taken when derived from this survey.
Survey is based on volunteerism & expansion. Our desire is for a
752
15+ yr
wilm
75+
No
stable community. We do not feel that government is responsible to
be involved in many of the areas that are questioned.
I would rather see an increase in sales tax as opposed to increase in
754
15+ yr
Unlnc
75+
No
property tax. Let everyone pay their fair share.
755
15+ yr
wilm
50 -64
No
Taxes are ridiculous.
Park the non - income, no revenue producing city buses. They are a
762
15+ yr
Wilm
65 -74
No
major waste of taxpayers money. The operate with less than 10%
riders all day long.
We need to focus on services that help more people (like road repair
763
5 -14 yr
wilm
50 -64
No
& rapid transit) rather than those that benefit the vocal minority
(parks & walkways).
Glad to see a consolidated water & sewer authority. Hope the city &
765
15+ yr
wilm
65 -74
No
county fire departments are next, then maybe police departments?
My main disagreement with this council is the total lack of care for
the environment in wooing businesses. Titan is the prime &
771
15+ yr
wilm
65 -74
No
unforgivable example. Secondly the emphasis by county & city
government on increasing density wherever possible is pleasing only
to real estate interests & not to us, the residents.
Make better use of current tax dollars. Money should be spent in
773
15+ yr
wilm
50 -64
No
county, not just city!
More sidewalks, more bike paths, more free spay & neuter clinics
775
15+ yr
wilm
65 -74
No
(for animals)!
Schools, libraries, parks & other educational & recreational spaces
779
5-14 yr
wilm
30 -49
Yes
are very important to me.
780
15+ yr
Unlnc
50 -64
Yes
Woody is doing a great job!
781
<5 yr
wilm
75+
No
I have been a resident in NC for only 14 months.
We do not need more houses until roads & schools can be
782
5 -14 yr
wilm
65 -74
No
built /improved to accommodate more people.
We need to improve our public schools in NHC, including more
785
5 -14 yr
wilm
30 -49
Yes
language immersion opportunities K -12.
786
5 -14 yr
wilm
30 -49
No
We need more affordable housing in New Hanover county.
Please address congestion & repairs needed in our schools & on our
787
15+ yr
wilm
50 -64
No
streets. We will gladly pay for these necessities. It's hard to support
until our county is able to handle it!
Would like sidewalks built in Pine Valley that were promised 30 years
788
15+ yr
wilm
65 -74
No
ago!
Why is there no minimum standard housing policy for the county? 1
789
15+ yr
Unlnc
65 -74
No
really do not think elected officials really care about anything or
anybody but themselves.
Stop all wasteful spending. Review county employee personnel
790
15+ yr
wilm
50 -64
No
levels, realize that's where there is no more money to spend & cut
back.
796
15+ yr
Unlnc
65 -74
No
County offices need to give better records of their spending.
797
5 -14 yr
50 -64
No
Gay and married.
Please do not ask the property owner to bear the cost of schools &
transportation (bond issues). Consider a small sales tax increase. The
lottery was supposed to take care of buildings for schools & new
800
15+ yr
wilm
65 -74
No
construction. Always borrowing for these is not a good practice. Do
some project each year & not 4 or 5 at the same time requiring large
sums of money.
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
Department of Revenue personnel are atrocious. Rude, lazy,
805
5 -14 yr
Uninc
50 -64
No
incompetent, dishonest, greedy; both in person & by mail. "F" is my
grade for them.
Road construction issues. Need wider paved lanes & better
808
5-14 yr
Wilm
50 -64
No
asphalt /tar. Better & more signs (lanes, street names).
Need for better roads & transportation options besides a personal
809
<5 yr
Unlnc
65 -74
No
car.
Consolidate city /county where economically feasible. Building
810
15+ yr
Uninc
75+
No
restrictions should require less dense structure growth.
New Hanover county is a county trying to behave like a city. STOP!
812
15+ yr
Wilm
50 -64
No
Either consolidate with the city of Wilmington or go back to
providing only basic county services.
Need to improve the entrance for the south (Brunswick County) into
817
5 -14 yr
Wilm
50 -64
Yes
the city. The street scape looks terrible!
821
5 -14 yr
Uninc
75+
No
Development & growth are not intrinsically good for quality of living.
Would love to see another dog park in the area. Increase green
824
5 -14 yr
wilm
65 -74
No
space downtown. Increase crosswalks, especially Holly Tree Rd &
South College.
New Hanover county is not proactive in operating, maintaining or
replacing major infrastructure. They also frequently rezone & change
830
15+ yr
Wilm
50 -64
No
density in areas when pressured by developers & money impacting
communities, traffic & not having adequate infrastructure to support
such as schools, water /sewer, roads & employment opportunities.
Too much trash on roadway. Lack of mowing abandoned homes,
847
5 -14 yr
Unlnc
50 -64
No
trailers, cars & boats unsightly.
N HC doesn't have a lot of good paying jobs but yet you have people
848
15+ yr
Uninc
65 -74
No
that don't want the Titan Co here.
Is it a lack of money that not more streets are being paved? 41st
856
15+ yr
Wilm
75+
No
Street is terrible!
860
5 -14 yr
WBeach
65 -74
No
Need to fix road conditions & traffic issues.
Might be useful to ask if person taking survey worked for NHC in any
863
15+ yr
Uninc
65 -74
No
manner. I am an elected official, so I work part time, for example.
Gangs are a frightening reality in Wilmington. Gang crime & drug
875
15+ yr
KBeach
65 -74
No
crimes keep many citizens on edge. Never without vigilance.
The votes taken by the technical review committee within the
Planning Department on planning & zoning issues by giving equal
876
5 -14 yr
Unlnc
50 -64
No
weight to representatives from non - interested or uninvolved
entities, eh soil conservation & fire department.
What do these questions have to do with good government?
877
15+ yr
Wilm
65 -74
No
Questions #15 & 16 are important.
Many roads need attention & need to be repaved. What is the
878
15+ yr
Wilm
65 -74
No
purpose of the islands near the intersections on Wattmoor? That
roads need to be fixed or repaved.
Cape Fear public utility authority is non - responsive to complaints &
879
5-14 yr
Wilm
50 -64
No
exhibits arrogance in dealing with customers.
881
15+ yr
Wilm
65 -74
No
Traffic!
882
<5 yr
Wilm
30 -49
No
Ban fracking. Label or ban GMO's.
Education should be our highest priority & it should be for all
886
15+ yr
WBeach
65 -74
No
children in the county & it needs the county support.
97
Insight Research, Inc. County Citizen Survey Dec 2014
98
Insight Research, Inc. County Citizen Survey Dec 2014
I think that money doesn't always fix everything, especially the
school systems. A lot starts at home. I also don't like the way we
treat firemen & police authorities. The people that criticize should do
887
15+ yr
wilm
50 -64
No
those jobs just one time & they would look at things differently &
think they need to be paid a lot more for risking their lives every day
to protect us & save lives.
The top priority for New Hanover county should be to work with the
888
15+ yr
wilm
75+
No
city of Wilmington to become consolidated. Many county residents
do not realize that city citizens also pay county taxes.
890
15+ yr
wilm
65 -74
No
We need jobs for the underclass (those who are struggling).
Do away with charter schools. Put that wasted money back where it
895
15+ yr
wilm
belongs, in public education.
The accident rate for NHC is one of the highest in NC. County needs a
903
15+ yr
WBeach
75+
No
program to improve this.
I am very concerned with the land clearing & building of apartment
& single family homes that is currently happening along 17th St &
Masonboro Loop Rd. The roads are so overly congested & I feel like
904
15+ yr
KBeach
30 -49
No
the approval of these projects is going to create population growth
beyond what our county can handle. I am glad I live in Kure Beach. I
wish I never had to leave the island. Commutes are miserable.
I live in Wrightsville Sound /Airlie Rd area & feel city & county
911
5-14 yr
wilm
50 -64
Yes
attention to needs for our area is poor.
912
15+ yr
wilm
65 -74
No
Please provide leadership & common sense.
Too many give away programs. Put people to work. We worked for
917
5 -14 yr
Wilm
75+
No
everything we have. Too much waste in government. Why do we
need all the politicians? Paid for nothing. Too high taxes.
921
<5 yr
Unlnc
65 -74
No
Wish for more job opportunities.
Please stop election signs along our roads, especially ones repeated
922
15+ yr
Unlnc
65 -74
No
over & over again.
Woody White — your article about supporting the school bond
927
5 -14 yr
wilm
65 -74
No
disgusted me. Our schools need help now!
Why is there not a question about community involvement with
930
5 -14 yr
Wilm
75+
No
UNCW & CFCC & their services. Most of my community involvement
is there & their growth is driving our economy.
Please protect our quality of life & vital source of our economy by
931
5 -14 yr
wilm
65 -74
No
encouraging business that is healthy for our environment & does not
pollute.
I am very much opposed to Titan & ashamed that our local
935
15+ yr
wilm
30 -49
Yes
government has not listened to it's citizens on this issue.
Although we need more industry here I do not think Titan is a good
940
15+ yr
Unlnc
65 -74
No
company to have here.
Add bus service to Wrightsville Beach. Parking very limited & $2.00
944
<5 yr
wilm
65 -74
No
per hour = becoming "exclusive" community. Way to increase county
revenue? Higher tax on cigarettes.
County wide trash collection or trash drop off locations through the
947
15+ yr
Unlnc
65 -74
No
county.
Green space, trails, parks, etc. are nice for a thriving economy. More
money should be spent on services, safety & security, infrastructure.
Academics not athletics, encouraging industrial growth which brings
949
15+ yr
wilm
50 -64
No
better paying jobs. Stop the money handouts & entitlement
programs, drug test entitlement recipients, spend tax dollars more
wisely. Eliminate government waste.
98
Insight Research, Inc. County Citizen Survey Dec 2014
99
Insight Research, Inc. County Citizen Survey Dec 2014
We are very much behind in planning for mass transit. Electric trains
950
15+ yr
wilm
75+
No
for lower carbon dioxide output.
953
15+ yr
wilm
65 -74
No
Why bother?
957
5 -14 yr
Unlnc
65 -74
No
Stop rampant building. Roads cannot handle traffic volume.
I identify as a Wilmington resident, not a county resident & would
not have moved here if the city & UNCW were not here. I think the
959
15+ yr
wilm
65 -74
No
city /county should merge & Wilmington should be the local
government.
I would like to know why NH county does not offer to help pay the
cost of water & sewer lines in parts of the county that still are using
wells & septic systems. These people have been paying taxes for
961
15+ yr
Unlnc
65 -74
Yes
years when the county paid the full price (except for the individual
hook -up fees). Just because the county farmed out these services to
the "non- profit" CFPUA does not mean that NH county should not
continue to pay to install the main lines.
Would be great if schools offered night classes or weekends at
964
15+ yr
wilm
50 -64
No
nominal cost, ie crafts, how to do, etc. This is done up north & very
successful.
965
15+ yr
Unlnc
65 -74
No
Do not allow the city to annex any more land.
The government should restrict high density housing development.
Apartment buildings & condos are being built everywhere & the
966
15+ yr
Unlnc
65 -74
No
county does not have the infrastructure to support this high density
development (roads, sewer, water, schools). Also, environmental
laws should be stricter & strictly enforced. No palm - greasing!
The current flood zone that our home is in prevents us from selling
975
5-14 yr
wilm
75+
No
our home. We need help.
984
15+ yr
wilm
65 -74
No
Turn lane at Alderman school.
Bike path in New Hanover county. Public pool in the southern part of
989
5 -14 yr
CBeach
50 -64
No
the county.
Funding computers /technology in the school bond issue is NUTS over
991
5 -14 yr
Unlnc
65 -74
No
20 years, because the technology will be obsolete in 12 months!
There is not an easy way to cross north to south in Wilmington. We
992
15+ yr
50 -64
No
need road from Monkey Junction to 1 -40.
there needs to be a bike lane along Myrtle Grove Rd from
993
15+ yr
Unlnc
65 -74
No
Masonboro Loop to Carolina Beach Rd. Much use & road is very
narrow. Accident waiting to happen! Very dangerous!
Very disappointed in the way tax dollars are used & valued. When
housing values tanked the rate wasn't reduced & remained the same
based on 2007 valuations. The city of Wilmington uses the tax payer
for an ATM machine. They should run the government as we have to
994
15+ yr
wilm
50 -64
No
as an individual. The Wilmington mayor is an example of conflict of
interest with his real estate. The Sheriff (even though we are not
Democrats) is probably the best I have ever seen in all the cities I
have lived in!
Private communities (not gated) need more visibility from the
sheriff's department. Tired of hearing our streets are private — there
995
15+ yr
Unlnc
65 -74
No
is nothing more to be done! We paid for our streets & we pay for all
the taxes (school, sheriff's dept). Revamp the sheriff's dept to include
more protection from all violations regarding safety in communities.
997
15+ yr
Unlnc
65 -74
Yes
Quit wasting money.
We want county commissioners to be open to everything! Trying to
998
15+ yr
wilm
50 -64
No
cut out schools & the community college is a crime! Incumbents
need to get in the middle!
99
Insight Research, Inc. County Citizen Survey Dec 2014
999
15+ yr
Unlnc
65 -74
No
Why don't we make our schools better by teaching them the bible?
High speed rail to Raleigh /Durham is needed including right of ways.
Medical facilities are strongly improving. Response to home break -
ins is very poor because most effort goes into murder & drugs (as it
should). It's not a good county for industrial development in spite of
1000
15+ yr
wilco
75+
No
strong post -high school educational offerings. The future is not on
the beaches. Support rehab of the inner city but locate baseball
away from the river. The high volume of 3 high condos is a bad
strategic plan.
Why are you sending out a survey that costs New Hanover taxpayers
1004
15+ yr
Unlnc
50 -64
No
money only to pay a business in Fender County?
I'm not impressed with Mr Coudriet nor the job he is doing.
Additionally the sheriff's department seems to be top heavy with
1005
15+ yr
Unlnc
50 -64
No
poor money management & accountability. The commissioners
should pay closer attention to the sheriff's budget.
I would like to see slower speed limits in some areas! Eliminate those
scooters or make them get a license & insurance! Make the police
enforce more traffic violations & teach them to use their turn signals
1006
15+ yr
Unlnc
65 -74
No
while driving a police or sheriff car. Do we save money by the police
taking home their patrol cars? Seeing a police car in my
neighborhood does not deter a criminal or vandal.
1008
15+ yr
wilm
75+
No
Get water & sewer in whole county!
1012
5 -14 yr
6
65 -74
Yes
Stop the high homeowner insurance rates!
Need more people answering phones at governments offices so that
1017
15+ yr
Unlnc
65 -74
No
you don't have to listen to recordings over & over again.
1021
5 -14 yr
Uninc
75+
No
Very disappointed in the Brian Berger debacle.
1024
5 -14 yr
Unlnc
65 -74
No
Why did you ask about fruit & vegetables?
Terrible traffic control during Ironman Triathlon for neighborhoods
1025
<5 yr
Uninc
75+
No
trying to access Market St or Military Cutoff! Please find another
route! Why are you using a Pender county research service?
1026
5 -14 yr
Unlnc
65 -74
No
Stop wasting time & get something done. Make a decision.
Consolidation will be supported if jobs are eliminated! If we
1027
15+ yr
Unlnc
65 -74
No
consolidate to improve duplicate jobs should be eliminated!
We need better jobs & better pay in the ILM. I've given up because
pay is so low & I have 2 college degrees. Also environment is my #2
concern here & we are far behind many states & drastic changes
1032
5 -14 yr
Unlnc
30 -49
No
need to be made to go green & preserve /protect our environment,
natural resources & the wildlife within it. We have to leave some
land for wildlife & protect our oceans. Jobs may be #1 but this is still
very important!
County needs to plan & build roads & streets before building new
1034
15+ yr
Unlnc
65 -74
No
commercial entities like WalMart.
Do not consolidate fire & rescue. Should not have done away with
1035
15+ yr
Unlnc
65 -74
No
fire department. Cape Fear public utilities need to answer to the
people of county. They are out of control (total bureaucracy).
Police city & county are too confrontational to citizens, maybe even
1038
5 -14 yr
Unlnc
50 -64
No
to the extent of marshal law.
1046
15+ yr
wilm
30 -49
No
I feel we are being overtaxed & not represented correctly.
1052
5 -14 yr
wilm
75+
No
Too high real estate taxes. You will end up with my house eventually.
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Insight Research, Inc. County Citizen Survey Dec 2014
Totally opposed to government borrowing money! Schools & parks
should be financed "as you go." As county grows, tax percentage
1053
15+ yr
Wilm
65 -74
No
(property tax) should drop & total budget should increase less than
expected revenues, were taxes unchanged. Natural consequence of
economics of scale.
At least 10 years ago my area was promised a park & a library. To
date NHC's answer is that they will extend Castle Hayne park & put in
little wooden library book boxes. There are housing developments &
a lot of tax money being paid in my area but we get nothing for our
1057
15+ yr
Unlnc
50 -64
No
taxes paid, not even trash service. Taxation without representation is
what it feels like living in unincorporated New Hanover county. What
can a library book box 5 miles from my home in Castle Hayne park do
for my community?
Too many contractors flooding the area with housing & commercial
1060
15+ yr
Wilm
75+
No
projects.
Please add veterans groups to your survey for organizations to
1061
15+ yr
Wilm
65 -74
No
donate or support.
1062
<5 yr
Unlnc
50 -64
Yes
Boost our economy. More jobs please, even part time jobs.
Spend the voted for money in Battle Park & we need more boat
1064
5 -14 yr
Unlnc
65 -74
No
ramps.
The roads are beginning to be repaired & redone. They are long
1069
5 -14 yr
Wilm
50 -64
No
overdue. There are many more that need to be attended to.
Two major concerns. Crime downtown keeps citizens away. Highway
1071
5 -14 yr
Wilm
65 -74
No
infrastructure needs immediate attention to mitigate traffic issues.
For traffic issues please get planners out of the office certain hours
1073
5 -14 yr
Unlnc
50 -64
No
so they can be aware of NHC issues!
Have you tried to deal with the inspection & zoning people? It is a
1081
15+ yr
CBeach
50 -64
No
joke! Who wants to deal with people who cannot be truthful?
Put a moratorium on new construction. Too much traffic, too few
1082
15+ yr
Wilm
75+
No
bike paths.
the county needs to distribute tax dollars equally throughout NHC.
1083
15+ yr
CBeach
30 -49
No
The southern end of NHC does not receive it's fair share of tax funds.
Our educational system is very important to the future of NHC. So is
1094
15+ yr
Wilm
65 -74
No
the presence of the film industry.
We need more opportunities for job in NHC. Grants for small
1098
15+ yr
Unlnc
65 -74
No
businesses. Help for UNCW business school. New expansion at
UNCW in engineering & medical field /med school.
Quality of life in a community is often affected by fixed expenses.
1099
5 -14 yr
wilm
50 -64
No
The county has continually ignored the need to rein in utility costs.
Rehab vacant industrial areas for homeless, creating employment &
1101
15+ yr
Wilm
50 -64
No
safe habitat for adults & families.
On #12, a, b & c should not have been included with others!— They
1103
15+ yr
Wilm
65 -74
No
are givens to be addressed!
Why have we not lobbied Raleigh to accept the
ACPO /Medicare /Medicaid expansion for the voting public's benefit?
1107
15+ yr
Wilm
50 -64
No
Why no real minimum wage ordinance? Why is it that after 70+
years we are beginning to improve water & sewage (in spite of the
"combined regional water & sewage" regrouping)?
My wife & I were on vacation during the last election & we
requested absentee ballots. I received mine & voted but my wife
1108
<5 yr
Wilm
65 -74
No
never received hers. I called voters office & they said they were both
sent on the same day. My wife was denied the privilege of voting.
Was this a dirty trick by a biased employee?
/ 101
Insight Research, Inc. County Citizen Survey Dec 2014
102
Insight Research, Inc. County Citizen Survey Dec 2014
Traffic is a problem that effects life quality. Lights are not completely
in line & business is hurt because people avoid areas to stay out of
1110
15+ yr
wilm
50 -64
No
traffic! I moved here in October 1977. Traffic has ruined much of the
quality of life here!
1111
5 -14 yr
wilm
30 -49
Stop Titan. It will simply ruin northern New Hanover county.
Encouragement of retail outlets (Express, 9 -West, Tommy Bahama,
etc.) akin to Charleston would be a boon for downtown as well as no
1112
15+ yr
wilm
50 -64
No
additional fee increases or confusion in paid parking spaces. A
downtown park along the northern waterfront with an amphitheater
similar to Norfolk, though on a smaller scale, would be a plus also.
Frustrated with lack of high quality employers being attracted to one
1113
<5 yr
CBeach
50 -64
Yes
of the most beautiful regions in the county. Do they all have to go to
the triangle?
Bicycle & running paths to link up with the city paths can encourage
1115
15+ yr
Unlnc
50 -64
No
a healthy life style. Catch up with the city!
1116
15+ yr
wilm
<30
No
We want constant government. Low taxes.
1117
<5 yr
wilm
65 -74
No
I live downtown.
We really don't need another Walmart but who's listening?
1124
15+ yr
Unlnc
50 -64
No
Obviously none of the county commissioners live near where they're
being built!
A lot of money is spent on studies with little useful information as
result. Look at clear cutting near Halyburton Park. No plan for
1125
15+ yr
wilm
65 -74
No
environmental factors. They could have done a better job & county
could have required monitoring of trees, water, dirt, etc.
I am concerned that the county is going liberal instead of
1128
15+ yr
Unlnc
75+
No
conservative. Look at Washington. This is a sign to us of what
happens when government goes liberal.
I can see that county government is trying to self - evaluate &
1132
5 -14 yr
wilm
30 -49
Yes
improve, which is good. We have lots of work left to do in this
regard. Keep trying & we will support you.
We do not need a county and city government . It is nothing but a
waste of money to keep someone employed. New Hanover property
1136
15+ yr
wilm
50 -64
No
taxes are way over board. I have a water view lot in Fender County
and plan to build and move there in the next year.
1138
15+ yr
Unlnc
50 -64
No
n/a
I would like to know much more about the adoption and
implementation of the Garner Report; I believe strongly that the
management and execution of the County's (and city's) Economic
Development initiatives should be controlled by a County hired and
controlled staff person; I believe the 2006 CAMA Land Use Plan
should form the foundation for all land use and policy and updated
1140
15+ yr
wilm
50 -64
No
regularly (every 6 years), including zoning; I believe aquifer, surface
and watershed protection is critical and under no circumstances
should any decisions be made by staff and /or elected officials that
could or do harm to our water supply; I believe that all land use plans
and submissions should first and foremost "Do NO Harm" to our
natural resources especially our coastal environment.
1141
5 -14 yr
wilm
50 -64
No
no
102
Insight Research, Inc. County Citizen Survey Dec 2014
103
Insight Research, Inc. County Citizen Survey Dec 2014
Need to consolidate services of city and county. We were annexed
by city years ago and still have not received services promised from
city. Duplication of government is expensive. County does betterjob
1147
15+ yr
wilm
50 -64
No
than city of managing government . City and county taxes are not
fairly assessed. Many county residents pay half amount of taxes of
what we pay because of not being annexed by city yet they enjoy
same amenities and parks we do.
Stop the bike trails & build Sidewalks!HH! It's ridiculous not having
sidewalks but all these silly bike trails. Most people want to walk
1148
<5 yr
Wilco
30 -49
No
their stroller, their dog, & their seniors in neighborhoods not bike all
across the city. Really! Put that question in your survey.
The direction of the comprehensive plan and the Garner Report
1153
5-14 yr
Wilco
30 -49
don't match
1155
15+ yr
Unlnc
30 -49
No
Need a new county manager
The county manager comes across as "arrogant" and not subject to
1156
15+ yr
wilm
65 -74
No
county rules pertaining to spending taxpayer dollars. Recommend he
be replaced.
1167
15+ yr
Unlnc
30 -49
No
mandate contract garbage collectors to provide curbside recycling.
There isn't enough enforcement of littering or pet related laws in
1168
5-14 yr
Wilco
50 -64
No
NHC
1170
15+ yr
wilm
50 -64
Yes
Pedestrian overpasses
The county government needs to reduce taxes and quit spending
wasted tax money on useless services , ie foodstamps , section 8 and
other dependent services for people that are able to work and that
are here illegally . Let them stand on their own two feet, because we
1174
15+ yr
Unlnc
30 -49
Yes
tax payers are sick of supporting lazy moochers. Get rid of the
(CFPUA),the commissioners sold the TAX PAYERS a bad deal when
they merged with the city just so they could raise rates and not have
to answer to the tax payers.We havent forgotten what the county
did. Fix what you broke.
We need to clean up our waterways and creeks. I don't want to fish
or eat shellfish from them anymore. I'm afraid to swim sometimes
1178
15+ yr
Unlnc
30 -49
No
too. They are too polluted now. The air and water and environment
seems to be the last thing on the commissioner's minds, but these
things are the reason that most people live here.
1179
5 -14 yr
Unlnc
30 -49
Yes
We need mandatory county wide recycling
Yes, how soon can the community expect to see an alternative
driving route on Market Street between Porters Neck and Military
1180
<5 yr
wilco
50 -64
Yes
Cutoff? Also, a street sweeper should be used at night in the same
area. Much debris from accidents and trash at many of the sewer
locations.
Stop inventing ways to waste money. If there was a bottomless pit of
money these programs would be great but you continue to create a
1185
15+ yr
Wilco
65 -74
No
dependent an entitlement minded citizen. People need to rely on
themselves instead of government.
103
Insight Research, Inc. County Citizen Survey Dec 2014
104
Insight Research, Inc. County Citizen Survey Dec 2014
I find the two bond issues (education and 4 improvements ) in
competition with one another & it has NOT been made clear. I must
have a budget to live by and I expect my government and elected
officials to do so. All the proposed ideas have merit in various ways
1187
15 +yr
wilm
65 -74
No
but I will not vote for projects that the voters are not assured will be
carried through.Unelected professionals have a great deal of
influence in what the monies are used for in these two bond issues. I
find 4 City use of over $40,000 worth of "informative" signage"
arrogant and a poor use of taxpayers monies.
The NHC government property tax is too high. Large budget cuts
could be made if food, travel and credit card expenses for both
elected and county employees were reduced or eliminated. When I
chair a meeting or ask employees to join me at lunch or after hours
for a meeting we all bring a brown bad lunch or dinner at our own
cost. County employees and elected officials should do the same. I
recently attended a county meeting as a volunteer at lunch where
1189
15 +yr
Unlnc
65 -74
No
the NHC provided food. Only two of the volunteers ate the food
provided but county employees kept coming in to eat. What a
waste. I could go on and on about waste I see and reductions in
expenditures that could be made. Citizens are getting very riled up
about the waste and talk of increased taxes. If a business or film
industry wants to locate in NHC NO SUBSIDIES SHOULD BE OFFERED.
We are a wonderful county and will remain so with less county
government.
I am very concerned about, from my viewpoint, the irresponsible
spending of tax payer monies by the county commissioners. I am
disgusted with their responses when questioned by the media and
their unconcerned and entitled attitude. I cannot in good conscience
vote for any tax increase for schools or any other projects when once
the increase is passed the commissioners can spend it on other
1191
15 +yr
Unlnc
65 -74
No
projects than what it was intended for. I do not have confidence in
their judgment when they spend money so carelessly during a time
when average tax payers are having to tighten their belts and spend
less due to continually rising water /sewer rates, insurance rates,
insurance rates, etc. I cannot remember a time I have been so
disappointed and disheartened in our elected public officials and I
will express my dissatisfaction at the polls next week.
CFPUA is a disgrace to NH Co. but not a surprising creation for a
board of realtors and developers. The board's treatment of Sheila
Schult was reprehensible. She was the only person on the county
staff who was responsive and treated me with respect when I tried
1201
15 +yr
Unlnc
65 -74
No
to bring a legitimate oversight to the board's attention. Apparently
the board didn't want a gatekeeper who actually allowed a citizen to
express an opinion that might stand in the way of their empire
building. But really, what difference does it make since we're all
going to choke on pollution from the concrete plant anyway?
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Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
I would like to know why New Hanover County is not interested in
investing in schools and services and why they are so reluctant to
raise taxes. No one likes higher taxes, but if your schools and projects
are severely underfunded, then people are going to start leaving.
Also, why does it take so long for buildings and businesses to be
1205
5 -14 yr
wilm
50 -64
Yes
built? It seems like many businesses are avoiding setting up in NHC
because it just takes too long to get permits and such. There needs
to be better and faster communication between departments and
agencies because it seems that there are MANY duplication of
services in this county. I was very glad to see that the Fire Services
looked at that and took an initiative to share services.
I think we don't get value for taxes paid in New Hanover County. The
county puts too much emphasis on buildings, technology and frills at
the schools when students have abysmal skills in reading, writing,
math, history and knowledge of our system of government. Rigor in
education can be achieved in simple, clean, safe school buildings
with hard working teachers, students and supportive parents. The
1207
15+ yr
Wilm
65 -74
No
county is wasting money on nonsense. I want value for my tax dollar.
Taxes should not be raised until a better job is done. Trim the
administration and demand performance. I visited the Health
Department and found it to be run in a horribly inefficient manner.
Do the county commissioners ever visit the schools or other places
they spend our money? Private business would go bankrupt if they
were run the way the health department is run.
I've seen a lot of steady growth in 4. 1 hope the schools continue to
improve. I think the Library and its children's programs are
wonderful. I wish crime would go down - downtown continues to be
scary at night and the areas near the Children's Museum and Fit for
1209
5 -14 yr
WHIM
30 -49
Yes
Fun seem to have a lot of shootings. And I feel that 4 has a large
population of generations of people on welfare, which is terribly sad
for the children. I am very proud to be a resident of New Hanover
County and raise my children here.
4 is a great place to be, but I've consistently struggled with the
minimal emphasis put on uplifting historically disenfranchised
communities. Though there are certainly racial disparities at play as I
reflect on these communities, but it's unfortunate that the
leadership of the county and city will not take the historical context
1212
5 -14 yr
Wilm
30 -49
No
into account as they try to meet the achievement goals of the county
as a whole. A cross city trail is great in the "pretty" parts of 4, but
ongoing beautification, revitalization, and educational /economic
programs in under served communities is desperately needed to
bridge the gap between the "haves" and "have nots" within our
community.
1217
<5 yr
wilm
<30
No
I'm a college student at UNCW.
1218
<5 yr
wilm
<30
No
Currently enrolled graduate student.
I think the NHC government is overstaff and employees folks that do
1221
15+ yr
Unlnc
50 -64
No
not know their jobs and /or the laws and regulations they are
charged with enforcing, particularly the planning engineers and staff.
/ 105
Insight Research, Inc. County Citizen Survey Dec 2014
106
Insight Research, Inc. County Citizen Survey Dec 2014
Why not ask REAL questions like: Do you approve of inept, wasteful
and usurpatious government and detached and uncontrolled
"Authorities" entities constantly raising rates on essentials like water
completely without regard for the ability of the large population of
fixed income (or diminishing income) retirees in the city and county?
1222
<5 yr
Wilm
65 -74
No
OR: do you approve of exceedingly costly "transportation" bonds
that do nothing whatsoever to relieve the flow of automotive traffic
into, out of and within the city? OR: Do you feel that your elected
officials often act in collusion with development concerns and big
money family interests that are not in concert with the true best
interests of the citizenry?
Supporting a physically active community through intelligent
1224
5 -14 yr
Unlnc
<30
Yes
development and adequately funding education are the most
important things to me.
Do not give in to the old money and political pressures of a dying
1229
<5 yr
Wilm
<30
No
generation. Plan for the community, not the wealthy minority.
Bike paths, parks, boat & kayak launches specific questions.
Improving recycling programs and landfill use. Clean water specifics.
1230
5 -14 yr
Unlnc
50 -64
No
Cement plant specifics (do people want Titan). School support and
school management specifics.
Abundant clean water and clean air are the keys to our economic
1238
15+ yr
Unlnc
65 -74
No
development and great quality of life.
1239
<5 yr
Wilm
<30
No
UNCW student so results will be skewed
Improved biking trails on River road or 2 road would be great. Too
much traffic too close on River Road. Would never take my family
1241
<5 yr
Uninc
30 -49
Yes
biking there. But a separate path, much like portions of the cross -
city trail would be great and more widely used.
Stop Titan. It is an awful detractor to our otherwise beautiful
1245
5 -14 yr
Unlnc
30 -49
Yes
community. Not the kind of business I think 4 should be attracting.
We should be focusing on tech and clean industries.
Vegetarian, prefer to purchase organic or locally grown foods when
possible. Would like to own a home with land in the next 5 years,
1246
15+ yr
Wilm
50 -64
No
but probably will have to move to Pender County to find that. Don't
feel NHCo is affordable any longer and is getting too conjested.
Yes, you need to solicite our opinion on how to make county
government more efficient. Taxpayers in NHC cannot continue to
pay high taxes to support fat county salaries such as those paid in the
county manager's office. Why do we need a legislative affairs person
making over $105,000 ? ? ?? What NHC needs is a taxpayers
1248
5 -14 yr
Wilm
50 -64
No
association to oversee county budgets and question them. Why
should the county manager and commissioners not be subject to the
same spending rules as the other employee? County manager has
already said a 5 cent tax increase will be proposed, and an additional
4 cent increase if the school bond is approved.... that's a 15%
increase in the tax rates! Taxpayers cannot afford it.
I live in Tulsa OK with property in 4. 1 appreciate the communication
1256
65 -74
No
with the county.
106
Insight Research, Inc. County Citizen Survey Dec 2014
107
Insight Research, Inc. County Citizen Survey Dec 2014
My biggest safety concern are scooters that are allowed on road
where the speed limit is 55 MPH, and these roads don't have
shoulders!!! I saw a person pushing a shopping cart up 2 Road facing
traffic, ON THE SHOULDERLESS ROAD, this morning on my way to
work, and it almost created an accident. Where are the patrol cars.
STOP the scooters. If you get a DWI and lose your license, you can
always get a scooter, so where is the consequence? Make the law
that, if the speed limit is over 45 MPH and there are no shoulders on
the roads, then scooters and bikes are not allowed on them!!! I have
never seen this in any other town but in NC... and we're inundated in
NHC with them! ALSO, stop "copping out" on your responsibility to
1258
5 -14 yr
Unlnc
50 -64
No
maintain the sand on our beaches and dredge our inlets! If the beach
and boating go, then so does the tax payer dollar. Finally, don't allow
annexation unless the annexing entity is willing to take over a major
boon in services. If I had lived in one of the areas in NHC that was
annexed and didn't receive updated roads, etc., I would have had a
major * #)% -FIT! People don't attend the Council meetings because
they know you're not listening to them! Take the major issues and
FIX THEMH! If you're wondering if we need more parks and bike
paths, the answer is NO... not until you fix the more pressing
problems. Also, stop overpaying the cops and firemen until they
really do their jobs... and take away their big screen TVs and perks
that keep them in the station rather than out among the people!
1261
<5 yr
Unlnc
65 -74
No
No, thanks
The prospective school board should have to pass an SAT that we get
1263
15+ yr
Unlnc
65 -74
No
to review..and they should be impeccable in education... not the bad
spellers we have.
I am a proud LGBTQ member and there were no questions in relation
1264
15+ yr
Unlnc
30 -49
No
to sexual indentiy or sexual orientation. For instance it only asks if I
am male or female, not transgender. I am transgender ftm.
I struggled with the question about what is most important to me. I
wish that question had been a Rank style question. I almost clicked
on Reduce Crime /Increase Safety but clicked on Create Jobs instead
because I feel like if we have more job opportunities and better pay,
1267
15+ yr
wilm
50 -64
No
the crime will reduce. With more and better paying jobs we would
keep and attract new residents who are goal- oriented and
community- minded. For the record I do not live in subsidized
housing but have still felt increasingly unsafe over the past 10 years
in the 28401 and 28403 zip codes where I have lived and worked.
NHC needs to find a better way of policing without manipulating or
over stepping the civil rights of its citizens. Yes we have a massive
crime problem, yes it is a huge issue especially in my neighborhood
and yes I want a police presence there but what I don't agree with
1270
<5 yr
WHIM
<30
No
are some of the actions taken with its citizens - remember this is
public information and is publicly noticed. Take the proper steps
towards making a safer community without inhibiting the quality of
life for your residents.
Nbc needs to look at DSS. Its a mess and neismith is ignorant and a
1282
5 -14 yr
Unlnc
50 -64
No
bad representation of NHC. He the morale is aweful as a result of
supervisors are not trained and are abusive to workers.
1288
5 -14 yr
wilm
50 -64
No
No
We should not favor the film industry over any other industry.
1294
15+ yr
wilm
30 -49
Yes
Film =Jobs, but so does, Tourism, Nuclear Energy, etc. even
Titan =Jobs.
107
Insight Research, Inc. County Citizen Survey Dec 2014
1302
<5 yr
wilm
30 -49
No
I'd love to see a repeal of the motorcycle helmet law.
Eliminate recurring property tax on personal cars /trucks. Should be a
1306
5 -14 yr
unlnc
50 -64
No
one time expense at time of purchase only. Incorporate a county
gasoline tax instead to help pay for road repairs.
NHC's relationship with incorporated areas (i.e. 4) needs to be
improved, leading to appropriate consolidation of services. I strongly
1308
15+ yr
wilm
50 -64
No
object to NHC decisions that provide duplicate services to
unincorporated areas that we city residents are taxed by the city for.
Best example: picking up storm debris.
County parks concerns- Le more trash cans along walking paths for
1309
5 -14 yr
wilm
30 -49
No
waste.
We need to pay firefighters, law enforcement officers and teachers
1316
5 -14 yr
wilm
50 -64
No
more money!!!!!!!!!!!!!
1) 1 work downtown and feel unsafe at night. There should be more
1320
5 -14 yr
wilm
30 -49
Yes
of a police presence there. 2) The gardens and libraries are
outstanding. 3) 4 is a beautiful place to live.
I am a student, so all my responses regarding housing, education and
1321
<5 yr
Wilm
<30
No
income relate to myself as well as my family.
1) While I understand that the County Commissioners are Elected
Officials, something should have been done about Brian Berger and
his behavior long before it was. 2) We need a county
manager /director that is as dedicated to doing what is best for the
community, as he is impressing people with his expensive meals and
big words. 3) There obviously no forethought when all of the General
Funds were cut from the DSS budget. This caused more problems
1331
<5 yr
Wilm
30 -49
Yes
than it fixed, because the General Funds are what help people who
are what I like to call "in between ". It impacted clients who apply for
services, Child Protective Services, Child Welfare Services, and Adult
Protective Services. We all know that there is NO funding available
for the elderly, this was the only chance at getting additional help
that most of the elderly population, but nobody could find room in
the budget for it. 4) Merit raises for county employees need to be
brought back.
1336
15+ yr
wilm
65 -74
Tax refunds after bonds are paid for
1339
15+ yr
wilm
30 -49
No
I am a New Hanover County teacher
Think it completely through before you build. Money really is not
1341
15+ yr
50 -64
No
everything.
Market Street, South College Road, and 2 Road can not handle
1343
15+ yr
wilm
50 -64
No
anymore traffic. Stop new multi - family construction permits.
It would be nice if the county government tv channel was digital.
And if it is already, why can't I get a signal. Also, someone needs to
1345
15+ yr
unlnc
50 -64
No
do a better road analysis. To many intersection u turns, cause traffic
accidents.
Would love to know why NHC is asking about money when it had no
1350
15+ yr
wilm
30 -49
Yes
problem giving a school employee a $75K /year job for sleeping with
her boss.
Stop new development when there are so many empty commercial
buildings and vacant lots from past construction. Preserve
1358
15+ yr
Wilm
50 -64
No
woods /natural trees and green space!!!! Just because somebody is
wealthy shouldn't mean that they have carte blanche to build, build,
build. Let's limit development and recycle!
108
Insight Research, Inc. County Citizen Survey Dec 2014
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Insight Research, Inc. County Citizen Survey Dec 2014
I would like to see more safe pedestrian /cycling /alternative
transportation access that connects areas of the county. Similar to
the bike paths and walking paths throughout 4 proper. There is no
1359
<5 yr
Unlnc
<30
No
safe way to get from one location to another in any part of the
county. If there were more options available I think a lot more
people would take advantage of this.
High density housing will overload the road system in this county.
That needs to be controlled since it will lead to grid -lock, which is
already happening in some intersections (e.g. Oleander @ College,
Eastwood @ Military Cutoff /Oleander, New Center @ College, +
more. // Parking fees, especially downtown & 5, need to be limited.
1360
5 -14 yr
Wilm
50 -64
No
You can not continue to increase the fees without affecting the
tourists. Many of my friends will NOT go downtown now, because of
the parking charges. // One last thing, w /regard to taxes, they can
not continue to rise. Smart management has to do more with what
is collected, not continue to raise taxes. Our beautiful way of life
here, in ILM, depends on how these items above are managed.
I am very concerned with our local police department. I have two
teenagers, one in college at CFCC and one in High School. Both of my
kids have been targets of extremely aggressive police officers. My
son was pulled over in a neighborhood for speeding. The police
officer R Knolf Jr. used physical force on my son who never once
talked back to the officer or treated him with disrespect. Another
incident with this officer. I was driving down Oleander drive and 1
saw this officer yelling at an older man who made a mistake on a side
1362
<5 yr
Wilm
30 -49
Yes
street. He was shaking his head in discust and point his finger at this
gentlemen as if he had committed a terrible crime. These are just a
few situations. There are many many more however I have NEVER
lived in a town where police officers are so aggressive and
disrespectful to the tax payers who fund their benefits and payroll. I
think it starts at the top of the police force. We need a police force
that addresses criminals however we also need a police force that
has a little compassion for situations that are non - harming.
NHC is continuing to build apartments after apartments without the
approval of its citizens. The roads are extremely congested and
dangerous yet. Market street is awful yet since I have lived in the
1369
5 -14 yr
Unlnc
50 -64
No
Porters Neck area NHC and the zoning board have approved the
building of apartment complexes one after the other without
concern for the problems with traffic
We need curbside recycling and yard waste removal. There are too
1372
15+ yr
Unlnc
50 -64
No
many trash companies providing the same service on my street.
The need for the county to support non - profit organizations. The
county is getting A LOT in services by non - profits. New Hanover
1375
15+ yr
Wilm
50 -64
No
County needs to support more non - profits. You could have asked
what our opinion is for well -run non - governmental organizations.
why isn't the county enforcing laws with overgrown & unkempt
property that have hoarding things on them that have been called
1376
15+ yr
Wilm
50 -64
Yes
about & not fixed, why aren't you asking about social services & such
that aren't following up on children not registered in schools
1377
15+ yr
wilm
50 -64
No
Traffic gets worse everyday. Stop multi - family building permits.
My main request is more, better, safer bike commuting lanes. This
1378
5 -14 yr
Wilm
30 -49
No
would be an easy town to get around without a car if it were safer to
do so.
/ 109
Insight Research, Inc. County Citizen Survey Dec 2014
/ 110
Insight Research, Inc. County Citizen Survey Dec 2014
The CFPUA billing structure and fees are out of control. -- It would be
nice to live in a community that listens to the voting, taxpaying,
citizens rather than real estate developers and corporate interests --
1387
5 -14 yr
Unlnc
30 -49
Yes
Our natural resources are our greatest asset and should be protected
-- The Cape Fear Region should invest in tech, research, and
renewable energy industries instead of heavy manufacturing.
City councilmen and officials should be more conscientious with their
"business" spending. IE Barfield eating at expensive restraunts at
1388
15 +yr
Unlnc
50 -64
No
conventions because he can. "Cost of doing business" my ass. No
regard for the residents who are forced to bankroll this type of
abuse. Time to change how much is appropriated.
I've lived downtown for 26 years. Thanks to the liberal bar on every
corner philosophy, I will be moving to Brunswick County in the next
1389
15 +yr
Wilm
50 -64
Yes
year. I no longer feel safe nor do I enjoy living in downtown
Wilmington. Nice work!!
/ 110
Insight Research, Inc. County Citizen Survey Dec 2014
17. The County provides many programs and services. What
is the most recent County sponsored program /service you
have heard about?
Your Participation in the Community:
-----------------------------------------
17_ The County provides many programs and services_ What is the most
recent County sponsored program/service you have heard about?
---------------------------------------------------------------------------------------------------------------------------------------------------
❑ Friends /family ❑ Emails ❑ NHCTV
18_ How did you hear about it? ❑ website ❑ Radio ❑ Other TV
❑ B'illboard ❑ Newspaper ❑ Print ads I magazine
19. Did you or do you plan to use I attend the program 1 service in Question 17? ❑ Yes ❑ No
---------------------------------------------------------------------------------------------------------------------------------------------------
20_ If No, why not? (Check ❑ Not interested 1 don't need ❑ Location ❑ Other
all that apply) ❑ Timing 1 schedule not good ❑ Cost
Key to Columns
Q18 -1: Friends/ family
Q18 -2: Website, and so on.
Q20 -1: Not interested / don't need
Q20 -1: Timing / schedule not good, and so on.
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
2
-3
-4
-5
-6
-7
-8
-9
-1
-2
-3
-4
-5
Airlie Gardens
1
1
1
1
1
Airlie Gardens.
1
1
Airlie Gardens.
1
1
Anti -gang (failed).
1
2
1
Arboretum Fall
show.
1
1
Arboretum.
1
1
1
Arboretum.
1
1
1
Art in the
Arboretum.
1
2
1
Beach
renourishment.
1
1
2
1
Better law
enforcement.
1
1
Bike paths.
1
1
1
Bike paths.
1
1
Bike trail /green way?
1
Bike trails (or is that
only Wilmington)?
1
2
1
Bike /walking trails.
1
1
Bond issue.
1
1
2
1
Bond Issues
1
2
1
�� � %/ 111
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
-2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
Bus.
1
1
Cape Fear expo.
1
2
1
Cape Fear Museum
Sky Quest
1
1
Cape Fear Museum's
Science
1
1
Spooktacular.
Cape Fear utility.
1
1
1
1
1
Charity benefit
walks/drives.
1
1
2
1
Child services.
1
1
1
Citizen Patrol
1
2
1
Citizen Survey
1
1
Citizens getting
training with the
1
1
2
sheriff's department.
Combine fire
1
2
services.
Combining fire
1
2
1
resources.
Combining fire
1
1
1
1
resources.
Commissioners
meeting
1
1
Community college
presentations.
1
2
1
Community garden
workshop.
1
1
Community policing.
1
1
Convention center.
1
2
1
County "Theme"
Committees and CAC
1
1
1
1
county commission
meeting
1
1
1
County
comprehensive plan.
1
1
1
1
County extension.
1
1
County fair.
1
1
County fair.
1
1
County fire stations.
1
2
1
County library.
1
1
County master
planning.
1
2
1
-�� � %/ 112
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
-2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
County
neighborhood
1
1
1
association.
County park shelter
rentals.
1
1
Creative writing
week. Relay for life
1
1
1
2
1
(cancer).
Crime.
1
1
Cross City Trail
1
1
1
1
Cross city trail.
1
1
1
Cross city trail.
1
1
cross -city trail
1
2
1
D.A.R.E.
1
2
Did not hear about.
Disc golf.
1
1
Drug busts.
1
1
2
DUI court is positive
& successful.
1
2
1
Early voting.
1
1
Early voting.
1
1
Early voting.
1
1
1
1
Economic
development
services. Wilmington
regional film
commissioner. The
1
1
1
2
1
loss of business
(future) in spite of
"grant" replacement.
Election volunteer
for sheriff's humane
1
1
society.
Election.
1
1
Election.
1
1
Elections.
1
1
Elections.
1
1
1
1
Elections.
1
1
Engineering
department.
1
2
1
Environmental
management &
1
1
hazardous waste
�� � %/ 113
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
-2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
disposal.
Event at park or
college.
1
2
1
Family health info.
Resources at library
1
fair.
Fire Day at
Haliburton.
1
1
Fire day at
Halliburton Park
1
1
1
1
Fire department
consolidation.
1
Fire department
1
2
1
merger.
First book.
1
1
1
Fit for Fun.
1
1
Flag football.
1
1
Flu shot clinic.
1
2
Flu shot clinic.
1
2
Flu shot clinic.
1
2
1
FLU SHOTS
1
2
1
Flu shots & other
immunizations.
1
1
2
1
Food stamps.
1
1
Food Truck Frolic
1
1
Free rabies clinic.
1
1
1
Friends of the library.
1
1
Habitat for
Humanity.
1
1
1
1
Halloween at the
Library
1
1
Halyburton
1
1
1
Halyburton parks
"burn."
1
1
Haunted Library
1
1
Haunted library.
1
1
Have not heard of
any.
Have not heard of
2
1
any.
Have not heard of
the "many
1
2
1
programs" you speak
�� � %/ 114
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
-2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
sbout
Hazardous waste
disposal.
1
1
Health care support.
1
2
1
1
Health Department
Flu Clinic
1
2
1
Health education.
1
1
Healthier food
initiative
1
1
Healy dept. HIV
testin
1
1
Home delivered
meals.
1
2
1
Home delivered
meals.
1
1
Home ownership
1
2
program.
Home show.
1
1
1
Hospice care.
1
Household toxic
waste disposal.
1
1
I do not remember.
I don,t use many
county services. I
think people should
provide their own
services whenever
2
1
possible and not
depend on
government
Improvement in law
enforcement.
1
1
Infrastructure.
1
1
1
1
Kidsville News.
Libraries are one of
the best services in
1
1
county. Well
managed.
Landfill.
1
1
1
Law enforcement.
1
1
1
1
Lectures at N.E.
library.
1
1
Library programs.
1
1
�� � %/ 115
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
Library programs.
1
1
Library service.
1
1
Library service.
1
1
1
Library Services
1
1
Library tutoring.
1
2
1
Li b ra ry.
1
1
likely events held at
Thalian Hall and /or
Town Hall type
discussions related
1
1
1
2
1
1
to community
policing
Literacy council.
1
1
2
1
Loss & lack of
firemen.
1
1
1
1
1
1
1
1
1
Marathon.
1
1
2
1
Mentoring homeless.
1
1
Military cutoff
extension.
1
2
1
Miss Castle Hayne.
1
1
n/a
New Hanover County
Parks & Libraries.
1
1
1
1
1
1
New Hanover County
Project Assist.
1
1
New Hanover County
Schools
1
1
New Hanover county
senior resource
1
1
1
center programs.
New Hanover county
tax appraiser survey.
2
1
New Hanover Soil
Water Conservation
1
New Hanover Special
Olympics
1
1
1
2
1
NHC Blue Ribbon
Commission
1
2
1
NHC CAC
1
1
NHC library.
1
1
1
NHC park.
arrowhead
1
1
NHC public library.
1
1
1
1
1
1
�� � %/ 116
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
-2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
NHC school fair in
August.
1
1
NONE
none
1
2
1
None
2
1
None
2
1
None
none
None
2
1
Not sure.
Nothing.
Open Gate.
1
2
1
Paint recycling
collection.
1
2
1
Parental training.
1
2
1
Parkinson's support
group at senior
1
1
center.
Pa rks.
1
1
Pa rks.
1
1
Plan New Hanover
County
1
2
1
Planning and Zoning
mistakes
1
1
Planning Board
Public Meeting
1
2
1
Planning
commission /planning
1
1
boards.
Planning committee.
1
2
1
Police department
1
1
2
program.
Pop Warner events.
Possibly hazardous
waste disposal.
1
1
1
Potassium pills.
1
1
Probably something
to do with the arts
1
2
1
Programs =
spending. Stop!
1
Programs at parks.
1
1
Public hearing for
permits sought.
1
1
1
2
1
-�� � %/ 117
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
-1
Q18
-2
Q18
3
Q18
-4
Q18
-5
Q18
-6
Q18
-7
Q18
-8
Q18
9
Q19
Q20
-1
Q20
-2
Q20
-3
Q20
-4
Q20
-5
Public library
programs.
1
1
1
Recycle hazardous
liquids, re: paint
thinner.
1
recycling
1
1
Recycling drop offs.
1
1
Recycling.
1
1
Recycling.
1
1
Riverfest.
1
2
1
Road bond.
1
1
2
1
Roads.
1
1
1
1
Schedule TV repeats
of meetings.
1
1
School &
transportation
bonds.
1
2
1
School bond.
1
1
1
1
Schools suck.
1
2
1
Schools.
1
2
1
Schools.
1
1
Senior center
1
1
Senior center
activities.
1
2
1
Senior center.
1
1
Senior center.
1
2
1
Senior center.
1
Senior center.
1
1
Senior center.
1
1
Senior center.
1
1
Senior center.
1
1
Senior citizen
building.
1
1
Senior resource
center
1
2
1
Senior services.
1
2
1
Services for senior
citizens for a friend.
1
2
1
Sewer expansion.
2
Sewers.
1
Sheriff's academy.
1
1
1
1
Sheriffs department.
1
1
-�� � %/ 118
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
-2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
Sheriff's department.
1
2
1
Sheriff's program to
educate citizens.
1
2
1
Sheriff's senior
citizen academy.
1
Silver slipper for
1
1
senior.
Silver slippers.
1
2
1
Smoke alarm
assistance.
1
2
1
social services
1
2
1
Social services.
1
1
Social services.
1
2
1
Soil testing at
extension.
1
2
1
spanish classes
1
2
1
Story time at the
library
1
1
Strategic planning.
1
2
1
Sunday movies @
the Library
1
1
Tai chi classes at
senior center
1
1
tax office, had to
appeal overstated
1
1
tax assessments
Tax preparation for
1
1
seniors.
Teaching CPR.
1
1
The blue recycle
1
2
cans.
The Haunted Library
1
1
1
1
Theme commities &
CAC
1
1
This survey
1
1
This survey
1
1
this survey
1
1
This survey.
1
1
Trails (on land &
aquatic).
1
1
Training for poll
workers.
1
1
Transportation bond.
1
1
1
1
1
1
-�� � %/ 119
Insight Research, Inc. County Citizen Survey Dec 2014
Q17
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q18
Q19
Q20
Q20
Q20
Q20
Q20
-1
-2
3
-4
-5
-6
-7
-8
9
-1
-2
-3
-4
-5
Trash collection.
1
2
1
Tree trimming &
sewer upgrade.
1
2
Tree trimming.
1
2
1
Triathlon.
1
2
1
Unknown
2
1
updating sidewalks
and pedestrian
1
1
safety
VA support.
1
2
1
Veterans health.
1
2
1
Veterans services.
1
1
VITA /Senior citizens
1
1
Voter info.
1
2
1
1
Voter supression.
Voting & making sure
others are registered
1
1
1
1
1
AND vote.
Walking routes.
1
1
Walking trail
proposal.
1
1
Walking trails.
1
1
1
1
1
Walking trails.
1
1
1
1
1
Wasting money on
pet projects.
1
1
1
2
1
Water service
improvements.
1
1
1
WAVE transit.
1
2
1
Way Program
1
1
WPD work with
children.
1
1
1
2
1
1
Wrightsville Beach
park activities.
1
1
Youth gang
prevention.
2
1
120
Insight Research, Inc. County Citizen Survey Dec 2014
SUMMING UP —AN EXECUTIVE SUMMARY
Although this list is not exhaustive, here are some of the items from your recent survey that
we thought were interesting and /or important. Please review the entire report, and read from
your many written comments to gain additional insight.
Items of Note:
➢ About 3800 surveys were delivered by mail. In addition, the survey was offered online.
1132 mail surveys and 259 internet surveys in all were completed, which is a response
rate of about 29.8% for the mail surveys. This is an excellent return rate and more than
enough surveys to achieve the goals of this project.
➢ 11 % of respondents have lived in the County under 5 years; 63% for over 15 years (p. 8).
➢ 33% of respondents do not live in a town or city limit. 60% live in Wilmington. (p. 9)
➢ 51 % of respondents are female and 49% are male.
➢ About 20% of respondents are under age 50; 30% are 50 -64; 51 % are over age 65 (p. 15).
➢ 9% of respondents rent their home while 91% own their home.
➢ 15% of respondents have children at home (under age 16).
➢ 22.5% of respondents are business owners or self - employed.
➢ 66% of respondents have a BA/BS degree or higher (p. 18).
➢ 6% of respondents are black; 92% are white (p. 22).
➢ 10% of respondents have a household income under 30K; 16% were 30 -49K; 25% were
50 -74K; 16% were 75 -99K; 32% were over 100K (p. 23).
➢ 7% or respondents do no cardio exercise per week. 73% do 61 or more minutes per week
(p. 19).
➢ 25% of respondents eat fruit less than 1 time per day. 22% eat 3 or more servings per
day (p. 20).
➢ 13% of respondents eat vegetables less than 1 time per day. 33% eat 3 or more servings
per day (p. 21).
➢ Satisfaction with NHC government is up slightly since 2012 (p. 26).
\ � %/ 121
Insight Research, Inc. County Citizen Survey Dec 2014
- Continued from Previous Page-
➢ 78% of respondents rated New Hanover County's "sense of community" as good or
better. 88% rated the "opportunities to volunteer' as good or better. 77% rated the
"opportunities to participate in community issues" as good or better (p. 29).
➢ When asked to check their single top priority from a list of nine subject areas, the items
checked most often were: (Please see page 30 for the actual wording.)
➢ Strong economy
➢ Reduce crime
➢ Prepare students
➢ Environment
➢ Safety /secu rity
➢ When asked which single item they would take money from in order to invest more in their
top priority, the items checked most often were: (Please see page 31.)
➢ Develop diversity
➢ Environment
➢ Self- sufficiency
➢ When asked if they would be willing to pay additional taxes to go toward their top priority
item in question 12, 58% said "Yes" while 42% said "No ".
➢ Respondents most often hear about County programs and services through:
Newspaper
Friends /family
Other TV
Website
Radio
➢ We found numerous differences in the responses based on demographic characteristics.
Here is one example: Web respondents tended to give lower satisfaction ratings than did
mail respondents. Another example: Wrightsville Beach respondents chose "reduce
crime" as their top priority more than did other respondents. These and other similar
analyses begin on page 42.
We hope this information will help you make good decisions. If you have any questions at
any time, please let me know. We look forward to working with you in the future.
Tollie Mitchell, Program Director
Insight Research, Inc.
\I% 122
Insight Research, Inc. County Citizen Survey Dec 2014
New Hanover County
Citizen Survey
-y Md try k38f1J& AM. fr - MG.
Please help New Hanover County set priorities forthe future. An independent research firm is
conducting this anonymous survey. Your name is not required, but your responses are important.
e, Please return your completed survey in the postage paid envelope by November 5�'.
Your parTicipayion is greatly appreciaied!
Your County: (a G)
Please rate haw much you disagree or agree with each statement. Strmgly Strongly
Disagree Agree
Leave any item BLANK if you have no opinion or it does not apply- 1 2 3 4 5 6 7
..................... ...........................................................
1- New Hanover County has a great quality of life- 0 0 0 0 0 0 0
........................... ....................................................................
2- New Hanover County government provides q uality services- 0 0 0 () 0 0 0
--------------------------------------------------------------
3- New Hanover County government is efficient and effective- 0 0 0 () 0 0 ()
- - - - -- ---------------------------------------------------------
4- New Hanover County government spends my tax dollars wisely- () 0 0 Q 0 0 0
5- N ew Hanover County is a great place to do business. 0 0 0 () 0 0 10
---------------------------------------------------------------------------------------------------------------------------------------------------
6- 1 feel safe and secure in my New Hanover County community- 0 0 0 0 0 0 10
--------------------------------------------------------------------------------- ................................................
7- 1 would recommend New Hanover Co. to my family & friends as a great place to live- 0 0 0 0 0 0 0
8- New Hanover Co- government provides residents with the inforn-kation they need to 0 0 0 0 0 0
get involved in the community-
9- New Hanover Co- government does a good job listening to its residents. () 0 a () 0 0 ()
---------------------------------------------------
10- It is very likely that I YAII still be a resident of New Hanover County in five years. 0 0 0 0 0 0 0
... ...............................................................................................................................................
111. Please rate the following characteristics as they relate to New Hanover County as a whole:
Poor Fak Good Very Good Excellent
. ......... 7 ...................... ................ ........ ❑ ................. ❑ 13 ................. ........
Sense W COMMU 11T 13 ❑
67Wortu;-k- les ir ................. ❑ Ei ................ ........ ❑ Ei ................. ❑ Ei ................. ❑ Ei ........
------------------------------------------------------------------------------------- --------------------------------------------------------
im. Opportunities to participate in El ❑ ❑ ❑ ❑
community issues
..............................................................................................................................................
Your Priorities:
-------------------------------------------------------------------------------------------------------------------------------------------------
12- From the list below, please check your top priority for New Hanover County. (Check only one
❑ a- Increase the safety and security of the community
❑ b- Reduce and prevent crime
❑ G. Reduce health risks and diseases
❑ d- Enhance the self-sufficiency of individuals and
families
❑ e- Improve community literacy and workforce
readiness
❑ f- Prepare all students to be successful in a 21
century world
❑ g- Create and support a vibrant and culturally diverse
community that encourages private investment
❑ h- Promote a strong, diverse economy & high quality
job growth
❑ i. Support a planned environment that builds
community & protects natural resources
...................................................................
13- Assuming no tax increases, which one Rem above would you take money from in order to invest more in
your top priority Write in the letter, a-i
.................................................................................................................................................
14. Would you be willing to pay additional taxes to go towards your top priority item in ❑ Yes ❑ No
question 12 above?
.................................................................................................................................................
� � %/ 123
Insight Research, Inc. County Citizen Survey Dec 2014
mmilgly Strongly
Please rate how much ymu disagree mr agree -with each state noeoL o|oumr,�e Agree
�''������������������������������������������������������_'I''2- -4''�67 ---_
15 New Hanover Coun�shou�oDon more typesofdewe|opment(mpmnkne�s
' o 0 m o C3 m
oko����d�hopa�ing�ta�i�hmu�����be�o�8ydn��[��m*�h��
_..___y� � . . _ _ �_____________________ _o _
__
Ne`wHanover Cmun�ohmu� m
requiroo�e1otnbwinAyroonnewtedton�|uoe
1G o 0 0 m 0 m o
congestion on main nxmdo
Your Partici Participation Community:
—'----'----'----'-------'----'----'----------------------
17- The What is the most
recent County sponsored /mo0vaxmsenmc* you have heard about?
-..----..----..----..__������]�'����___-__-'��.�����_—__-_--'��-�����-___--__'
18. How did you hear about h? 0 xVe»Nm ] Radio 0 Other TV
----------------------------------------------- 0--Bil-lboard---------------------- Z1._N_ews9.aper ---------------- LI-Pnnt ads-/-magazine_'
19. Did you ordoyou plan tmume/mnend the program /memviimoin Question 17? 0 Yea 0 No
20- If No, (Check El Not interested / don't need El Location L1 Other
aU\hmtmpp|y� 0 Timing / schedule not good O Cost
21. Do you belong to, or donate to, any of the following kinds of organizations or groups? (Check all that app4y.)
Type mfGroup
Board Member
���
Member, but
��* ^
No
13-26
Mmmthan 26
Kdembwr
nmt�:dwm
u�on |
times
-_-_-___--___-_-_-___-__--__-_-__----__--_--___---__---.oY.mxy----__
/ Professional association
0
]
Z)
0
0
--------------------------------------------------------''--------
m oc|mnutonm|����
0
]
ZJ
0
0
---------- ---------------------------------------------''--------
� Spwr'wv�uhg�u�
0
0
]
0
0
--------------------------------------------------------''--------
rv. Social organization
E3
Cl
Q
El
Ll
'-------'-------'-------'----'-------------'-'---------'----------''--------
^ I organ ion
0
U
O
0
0
'-------'-------'-------'----'-------------'-'---------'----------'-------
v, Qv�
0
0
O
0
0
'-------'-------'-------'----'-------------'-'---------'----------'-------
,m n
0
0
0
0
0
'-----__'-----__'-----__'--__'--__-��-__----��'-------_��---------��.---_-��_
vim. Other (describe)
22 |m the last 12 months, about how many times, if ever, have you participated in the fol|ov.-ingootivitiem.
Qone within the
Done over 12
�r
�
1me
�d
3-12
13-26
Mmmthan 26
o?et.h-| s
~
times
\1nnom
zhnoa
'-�- (for -- gnoup��--'—''-----------'--'-'-'----------------
your --^'----
0
0
0
O
0
'--- --'------'-----'-'--'-'-'----------------
_-'--�_'__'_---..��---
Ple
-�-���i���1�-_-_ -_-_-_
- P------'n-- club - civic —group - New Hanover
0
[l
0
O
0
____�qMnty ._________________________________'_''___'________________________________
im. Provided
'-------'-------'-------'----'-------'-----'—''----------'-'--'-'-'----------------
El
0
El
0
El
n^ Personally ran, orNcyukm1�voo�a��U|e
� ' '
0
0
0
O
0
cause (this is separate from financial giving)
23. Voting: Which uf the following apply to you? (Choose all \ka apply toyou)
CJ You are currently registered CJ You voted |nLh* off-year election (2O13)
El You voted in the last presidential election year (20112) 0 None of these
24- How else have you chosen to express your views? (Check all that apply)
Type of Expression
Qone within the
Done over 12
Have not
1_2_mov_zh
moxz-h����
o?et.h-| s
----------------------------------------- _past
/. Contacted �ne�oAmdoO�|m|
-s--------
0
-_---U
:I
.—
0
-�/.-��W��W- _ _- _' ��Ll_______-_-_'��___-_---..��—..—
..�-����---_-____��:I___-_---..��—..—
-��- , � -_-_-_
_-'--�_'__'_---..��---
Ple
-�-���i���1�-_-_ -_-_-_
_-'--� ...................
d........
124
_�' � %/ Insight Research, Inc. County Citizen Survey Dec 2014
About You (Your onawer -&iU remain mnonymomo):
—'-----'----'-----'------------'----'---------------`--------
25. Did you previously respond tm the 2012 New Hanover County [3Yes El No 0 Not sure
—'-----'----'-----'------------'—~-^-----`------`--------`--------
26 How Ion gha*e you |i*edinN ewHmnmver CO- ? (Check one) 0 Under 5yrs. Z)5-14)rs- 015 yrs. ~
_j '���h.'i f- 'a?y.������_' ----�'NunmI'-�nomnp-oxa--t e--d ------ ]Cum0nm0eo c--h -------- �-------------------- ii
limits dmvnu live within? NHC ] Kure Beach 0 Wrightsville Beach
28- What type of housing do you currently live intDday? (Check the one that best app4ies)
cxm- Apartmen Elu.House -with courtyard-sized lot E3 e. Carriage home I garage apartment
cxu. Town home L3 d- House with large estate lot E3t Retirement community
-''----------------''--''----''---------------------------------------
29- Do you currenfly rent or own your home? U Rent U0wn
-''-'---''----''----''-------''----------------------------------------
30- What type of housing did you live in1Qyears ago (in20 04)? W rite inth e letter a-f__
—'-----'----'-----'------------'----'----'----'------------
31 What type o[homsingdo you wanttoIiveim10 years from now (in 20Z4)? W rile imthe letter mJ___
32.
Your gender: :1 Female
El Male
...............................................................
33-
-..................................................................................
Your age range: 0 Under 30
0304} 0 50+64
0 05-74 0 75+
—'-----'----'-------------`-
34.
---------`--`-`---`---`--`-`--`--
Do you have children under age 1@living in your home? :3 Yes
L3 No
—'-----'----'-----'-------------`--`-`--`--`--`-`---`--`-`---`-`-`--`--`-`--`
35-
Are you m business owner ur
El Yes L3 No
—'-----'----'-----`------------`-`--`---`--`-`--`--`--`-`-------------------
36
Ymm hRhmseve ]Sn oc�|
OGmmw
0
mf education is_ Z High muhuo|graduate
0 Vocational or2yr. degree
0 Graduate degree
37.Durin0the past month, how many 1ota|minutes of cardio exercise or physical activity for your heart
(ouchoowalkimg.rmnning' aerobics, mr swim nning) did you do?
oo minutes each week U did not exercise mr participate |m any mnmomvefintenvephysical activity)
o460 minutes per week
o m1'14m minutes per week
o :2 1so minutes per week
-'----[----'—'------'----'----' -------'---'-i---------��'--------'---'-------'
am. uurnQone��mmm/�em'nmmmmmnn��Ju/om,nm�mmanynnnmmmmymuemz�un \,.murmm*mm'xn��mnmr
canned fruit)
U <1 time per day L3 1'z times per day Ua4 times per day o 5mr more times per day
'D"u"r'iii-���--������ �;������---��, -';����-'���----'������-�-��, �-'������-----
Q �� .n«m��xam� ynu ve~ mo vm�n�n m nc mv
other groinm.
u <1umoperday E3 1'2timempmrdav E3 s4 times per day cz smr more times per day
0��M�m|n�m or�a��N�� El Asian
40. Which best d000n�enyour race /ethnicity? [J B|u«kmrA�Mco~^�m�U�on El Hispanic
Check one)
O Native Hummi|mnnr Pacific Islander El White
El Under $20/000 El $20-29,999 El S30-49:999 0$50-74.999 El $75-99,999 ]$Y00,000+
Is there anything we haverill asked you that you would like to share?
Tha nk you for your participation!
125
_�' � %/ Insight Research, Inc. County Citizen Survey Dec 2014