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Agenda Packet 01 28 16wave Cape Fear Public Transportation Authority A regularly scheduled meeting of the Cape Fear Public Transportation Authority will be held Thursday, January 28, 2016 at 12:00 pm in the Wave Transit Board Doom at Forden Station, 505 Cando St., Wilmington, NC 28405. An agenda for the meeting is presented below. M E_ nNG AGENDA 1) Call to Order 2) Moment of silence 3) Redge of Allegiance 4) Public Comment Period 10 minutes 5) Consent agenda 05 minutes 1. Approval of amended minutes from the November 19, 2015 meeting (p. 3) 2. Approval of minutes from the December 17, 2015 meeting (p. 10) 3. Continuity of Operations Ran Update (p. 25) 4. Qjstem Security Ran Update (p. 41) 6) Fiscal Year 2014 -2015 Audit Fbport Presentation • Mr. Lou Cannon, Partner, McGladrey 7) Committee Fbports • Panning& Operations Committee, Mr. Andrew Koeppel, Chairman • December 2015 Operating & Statistical reports (p. 65) • Finance& Budget Committee, Mr. William Bryden, Chairman • December 2015 Financial Statement (p. 68) Facilities Committee, Mr. Steve Kelly, Chairman Making Waves Foundation, M r. Bill Bryden Chairman 8) Staff report • RDAP Program Update • Legislative update • CNG Bus Update 9) Contractor report 10) New business 11) Old business 15 minutes 20 minutes 15 minutes 10 minutes F u O . =. 05 minutes 12) Executive Committee Fbport • Pursuant to NCGS§ 143 - 318.11(3) this report may be presented in dosed session 13) Adjournment The next regular meeting of Cape Fear Public Transportation Authority isscheduled for Thursday, February 25, 2016 in the Forden Station Board Room located at 505 Cando Street, Wilmington, NC 28405. CFPTA Agenda Packet 01/28/2016 wave OONSBVTAGBVDA The following itemsare attached for consideration. A brief explanation and recommendation follows 1) Approval of amended minutesfrom the November 19, 2015 meeting (p. 3) 2) Approval of minutes from the December 17, 2015 meeting (p. 10) 3) Continuity of Operations Plan (COOP) update (p. 25) Attached for consideration is F;bvision 002 to the Cape Fear Public Transportation Qjstem Continuity of Operations Ran. The revisionsto the plan are asfollows: • F;bferences most current Federal Emergency Management Agency circulars • F;bmoval of referencesto old operations facilities on Division Drive and Castle Street • Addition of Ops Center and information pertaining to the Ops Center • F;bmoval of eliminated Safety and Training Manager position, and reassignment of dutiesto other positions The changeswill ensure continued conformity to Federal Emergency Management Agency best practices. Adoption of the revised Continuity of Operations Ran is recommended. 4) System Security Plan (SSP) update (p. 41) Attached for consideration is F;bvision 003 to the Cape Fear Public Transportation QJstem Security Ran. The revisionsto the plan are asfollows: • Update organization chart to reflect position changes • F;bmoval of references to old operations fad litieson Division Drive and Castle Street • Addition of Ops Center and information pertaining to the Ops Center • F;bmoval of eliminated Safety and Training Manager position, and reassignment of dutiesto other positions • F;bassignment of some mechanic duties to Director of Panning and Development, and through that position to facilities The changeswill ensure continued compliance with state and federal Qjstem Security program requirements. Adoption of the revised Qjstem Security Ran is recommended. CFPTA Agenda Packet 01/28/2016 MEMBERS PRESENT Mr. Jeff Petroff, Chairman Mr. Kevin O'Grady, Vice - Chairman Mr. Don Betz, Secretary Mr. Jonathan Barfield Mr. Bill Bryden Mr. Fred Gainey Mr. Steven Kelly Mr. Andy Koeppel Mr. Rick Richards Ms. Anne K. Ryan MEMBERS ABSENT Mr. Beck Smith STAFF PRESENT Mr. Albert Eby, Executive Director Ms. Megan Matheny, Director of Planning & Development Mr. Joe Mininni, Director of Finance & Administration Mr. Michael Williams, Director of Operations Ms. Kathy Williams, Board & Customer Service Clerk CONTRACT MANAGEMENT STAFF PRESENT Ms. Noel Fox, Craige and Fox PLLC, Attorney Mr. Curtis Garner, General Manager, First Transit Mr. Bill Harned, Area Vice President, First Transit Ms. Heather Mercer, Assistant General Manager, First Transit GUESTS PRESENT Ms. Deborah Andrews, Citizen Mr. Terrance Dewberry, ATU Raleigh Ms. Sabrina Dionne, disAbility Resource Center Mr. Chris Dodson, NHC Senior Resource Center Ms. Gloria Garton, disAbility Resource Center Mr. Kwame' Johnson, First Transit Operator Ms. Jackie McCullough, First Transit Operator Mr. Gerald Marney, First Transit Operator Ms. Avril Pinder, New Hanover County Ms. Suraiya Rashid, WMPO Ms. Yzone Riley, First Transit Operator Ms. Patricia Robinson, First Transit Operator Ms. Amber Smith, New Hanover County Mr. Ralph Smith, Karz Transportation CFPTA Agenda Packet 01/28/2016 CALL TO ORDER Mr. Petroff called the meeting to order at 12:04 pm The meeting began with a moment of silence followed by reciting the Pledge of Allegiance PUBLIC COMMENT • Mr. Petroff opened the public comment period • Mr. Petroff indicated the public comment period is a time for the public to bring comments to the board • The comment period is not intended to serve as a dialogue between speakers and the Authority • Ms. Andrews stated her son, Brandon Sawyers, works at Walmart in Porters Neck and has used the Elderly and Disabled Transportation Assistance Program ( EDTAP) on daily basis for over ten years • Ms. Andrews stated her son received a letter in the mail from Wave Transit indicating that the EDTAP services were being limited to two rides per month • She stated her son received the letter one week prior to the reduction in service and he was unable to read the letter due to his sight disability • Ms. Andrews said her son used the van service every day and transportation to and from work by means of a taxi is now costing him $52.00 per day • Ms. Andrews asked the board to please find the money to keep the EDTAP program operating • Mr. Dewberry ATU 1328 president and bus operator for Go Raleigh Transit thanked the board for paying attention to the maintenance issues and concerns that were addressed at previous meetings • He said the maintenance issues are getting better and appreciates the purchase of new vehicles • Ms. Riley said she is an operator for the UNCW Shuttle service and thanked the board for the for the new shuttles • Ms. Riley said several routes are not making their last connections to the Brunswick Connector at 5:00 pm causing people to be left downtown • Ms. Riley said that two buses are needed on Route 201 Carolina Beach Rd. because it misses the last Brunswick Connector at 5:00 pm • She also said that Route 104 Northeast is not making its connection at Forden Station and customers are forced to wait an additional hour to make their connection • Ms. Garton stated three of her employees rely on Wave Transit for transportation and for the past two months she has noticed some issues • Ms. Garton requested that the board speak to riders that use the service daily regarding their concerns • She said the limited hours of operation is one barrier to seeking and maintaining employment for her clients • She said perhaps the board can look into extending public transportation service hours beyond 9:00 pm • Ms. Garton stated that she hopes the board will take a look at the EDTAP funding in order to find solutions for those who depend on EDTAP services • Mr. Barfield stated he received notification of the program change when he was contacted by a community member • Mr. Barfield indicated that as an elected official, he receives phone calls from members of the community when issues arise • Mr. Barfield stated he was caught off guard when he was contacted as he received no notification as to these program changes • He stated that communication is an issue and program changes should not be made without proper communication and notification to board members • Mr. Barfield invited County staff to the meeting for further elaboration on EDTAP transportation services and the changes made to these services CFPTA Agenda Packet 01/28/2016 • Mr. Barfield recognized Ms. Pinder from New Hanover County to provide insight on how EDTAP transportation services and grant funding impacts clients from the New Hanover County Senior Resource Center • Ms. Pinder said the Senior Resource Center has a program that provides transportation on a daily basis for seniors and disabled adults in the community • She stated transportation services for these individuals were funded through EDTAP and 5310 program • Ms. Pinder stated in addition to the 270 seniors served, there are roughly 100 individuals on the waiting list for transportation services • Ms. Pinder stated that prior to this year, the Senior Resource Center received $180,000 in 5310 grant funding from NCDOT to fund their transportation needs • She said that due to changes at the federal level, 5310 funding is allocated directly to the Authority • Ms. Pinder said the funding the County received from NCDOT to fund a portion of their transportation needs is gone leaving the Senior Resource Center with a $100,000 deficit • Ms. Pinder said that historically, the County split the EDTAP funding with the Authority at a rate of 60% allocated to the County and 40% allocated to Wave Transit • The funding split was not part of any formal agreement between the Authority and the County • Ms. Pinder stated in an effort to cover the deficit from the reduction in 5310 grant funding, the County split the EDTAP funding with 75% allocated to the County and 25% allocated to Wave Transit • Ms. Pinder stated the County has requested to use Employment (EMPL) funds to cover the remaining deficit in transportation funding experienced by the Senior Resource Center • Mr. Eby provided a brief background on the Rural Operating Assistance Program (ROAP) and how Federal & State money is allocated through these funding programs • He said the ROAP grant, which supports EDTAP and EMPL, is allocated by NCDOT to New Hanover County • Mr. O'Grady stated the issue is evident; however, no one is offering a solution • He asked "where is the funding coming from to support these trips; how are we going to pay for them" • Ms. Pinder stated the County receives the money from the State and gives it to the Authority • She further elaborated that the money flows to the Authority via the County and under the EMPL Program, voucher requests are sent to the Authority by the County • Ms. Pinder stated the revisions to the EMPL Program will only provide transportation to current EDTAP customers who utilize transportation services for work purposes • She stated this revision does not solve the problem for seniors and EDTAP customers utilizing transportation services for purposes unrelated to work as the EMPL Program is strictly for employment related transportation • Ms. Pinder stated the County's request to use EMPL funds to cover the remaining deficit in transportation funding experienced by the Senior Resource Center addresses seniors • Mr. O'Grady stated that "when making decisions about money, someone better figure out what the implications are going to be as these decisions have a direct impact on the public" • Mr. Eby provided further insight regarding the deficit in funding experienced by the Senior Resource Center • He stated the 5310 Program changed when the funds were distributed under new legislation, Moving Ahead for Progress in the 21St Century (MAP -21) • Mr. Eby said that transportation services provided by the county under the former 5310 Program were ineligible under MAP -21 • He said that under the new 5310 Program, the Authority is the designated recipient of the funds • The decision to designate the Authority for the funding was made by the Wilmington Urban Area Metropolitan Planning Organization Transportation Advisory Committee CFPTA Agenda Packet 01/28/2016 • Mr. Eby stated that congressional emphasis of the 5310 Program is mobility management; a portion of the grant funding would go to support a Mobility Manager with the remaining funding used to support transportation services defined in the required and adopted FTA approved Program Management Plan (PMP) • He said that a new requirement for 5310 funding included the Program Management Plan (PMP) • The PMP was drafted by the Authority and over 100 agencies in the area, including NHC, were asked to comment on the draft PMP • The only comments received regarding the draft PMP were from the WMPO • The comments were included as part of the final PMP adopted by the Authority and approved by Federal Transit • Ms. Pinder asked if Wave Transit could allocate $36,000 of funding received under the 5310 Program to the Senior Resource Center to help cover this year's deficit in transportation funding • Mr. Eby stated that the request was not part of the PMP or the FTA approved grant for 5310 funding • He also stated that the Authority has not adopted a policy regarding suballocation of 5310 funding • Additionally, the Authority has not been given details regarding the type of service requested by NHC and are not in a position to determine if it is compliant with FTA 5310 requirements • Mr. O'Grady stated "the decision to switch the ROAP funding is a policy decision and it should not have just been switched" • Mr. O'Grady advised the Authority and the County to "get is solved" • Mr. O'Grady stated that based upon the conversation, the County is going to advance the money to the EMLP Program to restore transportation for those individuals going to work • Mr. O'Grady stated transportation services for individuals using EDTAP for work purposes will be restored through the EMPL Program and the Authority will send the County a "bill" for the transportation services provided • Ms. Pinder stated that eligibility for these individuals will have to go through the County • Mr. Barfield stated individuals cannot be transferred to the EMPL Program without going through the eligibility process • He confirmed that the qualification process is handled by the County • Mr. Barfield stated the need to make sure that all Federal and State monies are used and not returned • Mr. O'Grady stated "just get it done" • He stated roughly half of the current EDTAP customers are utilizing transportation for work purposes • He stated of course these individuals will have to go through the eligibility process; however, once they are qualified transportation services can be reinstated • Mr. O'Grady stated the Authority has no money so we "cannot just switch funding around" • He stated that if the program or program funding goes away then services go away • Mr. Bryden inquired as to whether or not the qualifications in place through Wave Transit would automatically transfer to the County's EMPL Program • Mr. Mininni replied "no" and stated qualifications under the EDTAP and EMPL Program differ; the responsibility for determining qualification and eligibility for the EMPL Program falls under the County • Mr. Petroff concluded the public comment period by stating "this is why Ms. Pinder will get with staff to work this out" • Hearing no further comments, Mr. Petroff closed the public comment period CONSENT AGENDA • Mr. Petroff presented the November 2015 consent agenda for approval • Mr. Koeppel requested to open Item 2 for discussion CFPTA Agenda Packet 01/28/2016 • Mr. Betz made a motion to accept Item 1 of the consent agenda • Mr. Bryden seconded the motion and the motion carried • Mr. Koeppel recognized Item 2, the Wilmington Multimodal Transportation Center, as a significant milestone for the Authority as well as the City of Wilmington • Mr. Koeppel said that Wave Transit customers will have a facility downtown similar to Forden Station to wait for the bus • He thanked everyone who has played a role in the development of the Wilmington Multimodal Center • Mr. Koeppel made a motion to accept Item 2 of the November 2015 consent agenda • Mr. Betz seconded the motion and the motion carried 2016 JOB ACCESS REVERSE COMMUTE PROGRAM PUBLIC HEARING & RESOLUTION • Mr. Petroff opened the FY2016 5316 Job Access Reverse Commute (JARC) Program public hearing • Mr. Petroff recognized Ms. Matheny to provide further detail regarding the 5316 JARC Program • Ms. Matheny stated the program provides funding to support the operation of Route 108 Market St. • She revealed the total annual cost to operate Route108 Market St. is $368,000 • Ms. Matheny stated the 5316 JARC grant would cover $184,000, or 50 %, of the operating cost for the route with a local match requirement of $184,000, or 50 %, for FY2016 • She stated that objective of the JARC Program is to provide transportation services to and from employment centers and employment related activities • Ms. Matheny stated Route 108 Market St. provides service along of Wilmington's major employment corridors while connecting Wave Transit's two main transfer stations, Forden Station and the Downtown Station • Hearing no comments from the public, Mr. Petroff closed the public comment period • Mr. Koeppel made a motion to accept the FY2016 5316 Job Access Reverse Commute (JARC) Program Resolution • Mr. Betz seconded the motion and the motion carried EXECUTIVE COMMITTEE • Mr. Petroff stated the committee did not meet • Mr. Petroff stated that the board is in need of volunteers for an ad hoc committee to oversee the development of the Request for Proposals (RFP) for service management of the fixed route system • Mr. Barfield. Mr. Richards, and Mr. Bryden volunteered to serve on the ad hoc committee PLANNING AND OPERATIONS COMMITTEE • Mr. Petroff recognized Mr. Koeppel to give the committee report • Mr. Koeppel indicated there was a 15% decrease in ridership during October 2015 as compared to October 2014 • Mr. Eby stated that conversations with other transit agencies in North Carolina reveal a negative trend in ridership across the State • The consensus is that a prolonged period of low gas prices is allowing former transit dependent passengers an opportunity to own automobiles • Mr. Koeppel said $50,000 in advertising revenue should be realized by the close of the fiscal year • Mr. Koeppel stated the appropriate permits from City of Wilmington and NCDOT have been secured and staff is moving forward with the next phase of the bus stop amenities project • Mr. Koeppel indicated each bus stop location was assigned a number and the physical numbers will be installed at each location in January 2016 CFPTA Agenda Packet 01/28/2016 FINANCE & BUDGET COMMITTEE • Mr. Petroff recognized Mr. Bryden to give the committee report • Mr. Bryden stated that income from fixed route service is down slightly • He said a portion of the decrease can be attributed to invoice credits provided to UNCW for service hours provided by a vanpool van • Mr. Bryden said income from Paratransit service has increased significantly • Mr. Bryden stated the board must be prepared to make some difficult decisions as how best to fund vehicle replacements in future budget preparations if a long term surface transportation bill is not authorized by Congress • He stated the challenge will be finding a balance between the cost of operating a system and allocating FTA funding to rolling stock replacement FACILITIES COMMITTEE • Mr. Petroff stated the committee did not meet STAFF REPORT • Mr. Petroff recognized Mr. Eby to give the committee report • Mr. Eby gave a brief legislative update and presentation • He said replacing the fleet is a challenge detailing the current age of the fleet • Mr. Eby stated that vehicles at the end of their useful life are safe to operate; however, they are less reliable and more expensive to maintain • Mr. Eby said the Authority receives about $250,000 a year in 5339 Bus and Bus Facilities grant funding which is not enough to purchase a single bus • He said the Authority has been able to purchase shuttles and Paratransit vehicles utilizing 5339 Bus and Bus Facilities grant funding • He said the Authority would need to bank two years of 5339 funds in order to purchase a single heavy duty fixed route bus • Mr. Eby said the STRR Act, recently passed by the US House of Representatives, would provide an opportunity to purchase new vehicles without impacting current service levels • The House bill was sent to a conference committee with the senate for final deliberation • He stated that he was preparing letters to the congressional delegation asking them to support the House version of the bill • Mr. Eby said that the current route structure is designed and funded for the transit dependent and not choice riders • He said the goal is to provide reliable public transportation to as many residents as possible with the amount of funding provided • Mr. Eby requested that should board members have a chance to speak with their Congressmen or elected officials to let them know the funding challenges faced by the Authority • Mr. Petroff asked if Paratransit maintenance has been turned over to First Transit • Mr. Eby said the transition is occurring in stages and First Transit has taken over preventive maintenance of the Paratransit fleet CONTRACT REPORT • Mr. Petroff recognized Mr. Harned to give the contractor report • Mr. Harned said that First Transit has assumed preventive maintenance of Paratransit vehicles • Mr. Harned agreed with the union that things are beginning to look a lot better • Mr. Harned introduced Mr. Curtis Garner as resident Contractor General Manager • He said that over the past five days, 100% of compliant service was provided CFPTA Agenda Packet 01/28/2016 • He said a change in staffing and hours in the maintenance department was implemented and Mr. Garner has provided continued oversight of the operation • Mr. Harned revealed that needed parts are arriving on time and $6,000 in credits for returned parts has been received • Mr. Harned stated all fixed route buses are back from vendors and all major engines repairs have been completed • He said state inspections on all of the buses have been performed and as of October 1, 2015, First Transit has provided 99% of service NEW BUSINESS • Mr. Eby stated that the newest Short Range Transit Plan (SRTP) will kick off early next year • Mr. Eby stated all the requirements to purchase vehicles from Durham have been met and the vehicles should be on site prior to the close of 2015 • Mr. Eby thanked Mr. O'Grady and Wilmington City Council for authorizing $225,880 for two new LTVs and $20,000 for the Durham LTV's • Mr. Eby presented a purchase order in the amount of $225,880 for the purchase of two new LTV's from National Bus Sales • Mr. O'Grady made a motion to approve the purchase order in the amount of $225,880 for the purchase of two new LTV's from National Bus Sales • Mr. Betz seconded the motion and the motion carried • Mr. Barfield said he believes that the image of Wave Transit has been tarnished and some PR work needs to be conducted to change the perception • Mr. Eby said a Public Relations Plan can be included in the SRTP and a heavy emphasis will be placed on soliciting feedback from customers and community members • Mr. Bryden stated the Making Waves Foundation received a $5,000 grant from the Landfall Foundation and recognized Ms. Matheny for writing the grant • Mr. Barfield recognized Ms. Pinder and Ms. Fox for their achievements in the Wilma awards ADJOURN • Mr. Betz made a motion to adjourn the November 2015 board meeting • Mr. Barfield seconded the motion and the motion carried SCHEDULING OF NEXT MEETING • The board meeting is scheduled for December 17, 2015 at 12:00 pm in the Forden Station Conference Room Respectfully Submitted, Albert Eby Executive Director /kw /m m CFPTA Agenda Packet 01/28/2016 MEMBERS PRESENT Mr. Jeff Petroff, Chairman Mr. Kevin O'Grady, Vice Chairman Mr. Don Betz, Secretary Mr. Jonathan Barfield Mr. Bill Bryden Mr. Steven Kelly Mr. Andy Koeppel Mr. Rick Richards Ms. Anne K. Ryan Mr. Beck Smith MEMBERS ABSENT Mr. Fred Gainey STAFF PRESENT Mr. Albert Eby, Executive Director Ms. Megan Matheny, Director of Planning & Development Mr. Joe Mininni, Director of Finance & Administration Mr. Michael Williams, Director of Operations Ms. Mary Crawford, Accounting Clerk Ms. Vanessa Lacer, Mobility Manager Mr. Clifford Rode, Paratransit Manager CONTRACT MANAGEMENT STAFF PRESENT Ms. Noel Fox, Craige and Fox PLLC, Attorney Mr. Curtis Garner, General Manager, First Transit Mr. Bill Harned, Area Vice President, First Transit Ms. Heather Mercer, Assistant General Manager, First Transit GUESTS PRESENT Ms. Deborah Andrews, Citizen Ms. Sabrina Dionne, disAbility Resource Center Mr. Chris Dodson, NHC Senior Resource Center Ms. Jackie McCullough, First Transit Operator Ms. Avril Pinder, New Hanover County Ms. Suraiya Rashid, WMPO Ms. Yzone Riley, First Transit Operator Mr. Brandon R. Sawyer, Citizen Ms. Amber Smith, NHC Senior Resource Center CALL TO ORDER • Mr. Petroff called the meeting to order at 12:02 pm • The board meeting began with a moment of silence followed by reciting the Pledge of Allegiance CFPTA Agenda Packet 01/28/2016 10 NEW EMPLOYEE RECOGNITION • Mr. Petroff recognized Mr. Eby to introduce new Authority employees • Mr. Eby introduced Mobility Manger, Ms. Vanessa Lacer • Ms. Lacer provided a brief biography and update on the items she has been working on since joining the Authority in December 2015 • Mr. Eby introduced new Paratransit Manager, Mr. Clifford Rode • Mr. Rode gave a brief introduction and indicated he is looking forward to serving the Authority in the capacity of Paratransit Manager PUBLIC COMMENT • Mr. Petroff opened the public comment period • Mr. Petroff indicated the public comment period is a time for the public to bring comments to the board • The comment period is not intended to serve as a dialogue between speakers and the Authority • Ms. Andrews stated she did not want to be in front of the board the month as she was under the impression transportation options for her son, Mr. Sawyer, would be offered through the employment program • Ms. Andrews said Ms. Pinder stated that NHC DSS that was handling work related transportation • She stated NHC DSS told her the only transportation options available for her son through the employment program was a 31 day bus pass on the fixed route bus for one month • Ms. Andrews said her son is unable to use the fixed route bus system and this option would not help him get to his place of employment in Porter's Neck which is not served by a fixed route • She stated she spoke with Mr. Barfield and he agreed to look into the situation • Ms. Andrews revealed a month has passed and she has received no feedback or answers regarding her sons transportation • Ms. Andrews said her son, Mr. Sawyer, has been receiving rides from volunteers since rides under the EDTAP program were limited; however, he is in need of a long term solution to his transportation needs • Ms. Andrews said she hopes answers will be provided with the ROAP presentation • Hearing no further comments, Mr. Petroff closed the public comment period CONSENT AGENDA • Mr. Petroff presented the December 2015 consent agenda for approval • Mr. Petroff and Mr. O'Grady requested to pull Item 1, Approval of Minutes from the November 19, 2015 meeting, for discussion • Mr. Betz made a motion to accept Items 2 and 3 of the consent agenda • Mr. Koeppel seconded the motion and the motion carried • Mr. Petroff noted that under Item 1, Mr. Richards volunteered for the Management RFP Ad hoc Committee • Mr. O'Grady stated he is unable to vote for the November minutes as presented because they do not accurately reflect his comments regarding employment transportation addressed at the meeting for those that were limited EDTAP trips, specifically Mr. Sawyer • Mr. O'Grady said there was a lengthy discussion about the item that took place at the meeting • He felt it was very clear that the staff of the Authority and NHC were directed to speak to each other to resolve Mr. Sawyer's transportation issue • He said he did not care who was supposed to make the first call but somebody should have spoken to the other and one month was sufficient time to work out a resolution • Mr. Bryden asked Mr. O'Grady to identify the particular section in the minutes he is referring to • Mr. O'Grady stated the end of the Public Comment Period does not reflect the fact that direction was given CFPTA Agenda Packet 01/28/2016 11 • He said the November minutes reflect the elaboration of the EDTAP and EMPL programs, but it is not indicated that staff from the County and staff from the Authority were specifically instructed to resolve the issue • Mr. O'Grady said he was very surprised when Mr. Barfield came to him and revealed that the issue was not resolved • Mr. O'Grady stated he wants the November minutes to reflect that direction was given to both NHC and Authority staff to resolve to the issue • He said he wants to ensure that minutes from this meeting clearly reflect that this was raised again • He requested that the minutes of the November 17, 2015 meeting be amended and to more accurately reflect the discussion of the item and direction of the board • Consent agenda item one, approval of the minutes from the November 17, 2015 meeting, was not considered • The minutes will be amended as requested and presented for approval at the January 28, 2016 meeting • Mr. O'Grady made a motion directing Authority staff to speak to NHC staff for the purpose of coming to a resolution to address Mr. Sawyer's transportation issue • Mr. O'Grady stated he hopes that Mr. Barfield would also agree to direct County staff in the same direction • Mr. Betz seconded the motion and Mr. Petroff opened the motion for discussion • Mr. Bryden stated that he did not understand the value for the two staffs to talk to each other if there is no funding available to implement any changes that are agreed upon • Mr. Barfield stated the reality is funding is available • He stated direction had been given to County staff • Mr. Barfield stated County staff reached out to Authority staff on a number of occasions and a response was finally provided via email just yesterday • The response he received indicated that this issue will be brought before the board for further discussion during the Authority board meeting • Mr. Barfield agreed with Mr. O'Grady stating the expectations of staff were very clear at the conclusion of the November meeting • Mr. Barfield revealed that when he initially called Mr. Mininni his expectation was that staff would address the concern and instead he was felt as though he was met with a "fluff' answer • Mr. Barfield said his objective is not to point fingers; he just wants to the issue resolved • He said there is too much bureaucracy on too many levels • He said Ms. Andrews "should not be here today "; if resources are available for her son, then she should have been made aware of them by means of a phone call • Mr. Barfield said he is Chairman of the DSS board and knows there is always a way to provide needed services if people just come together to work things out • Mr. Bryden opposed the motion • He said the discussion seems to be centered around a single person and not the EDTAP Program as a whole • Mr. Bryden stated we must focus on the overall program, how well it is funded or not funded and what can be done with respect to services based on the current funding provided • Mr. Bryden provided a recap stating the EDTAP Program is funded by the State, the County receives the funds directly from the State and in turn, the County suballocates a portion of the funding the Authority to support the EDTAP Program • He stated the board cannot authorize a program to operate beyond its budget • The EDTAP Program has an established budget and there seems to be a thought that the Authority will be able to provide services to one individual beyond programmed funding • Mr. Petroff stated staff will be giving a formal presentation on the ROAP Program CFPTA Agenda Packet 01/28/2016 12 • He stated he believes the presentation will answer several questions and provide an opportunity for the board to act on a policy • Mr. Bryden asked if additional funds have been provided to the Authority for this program • Mr. O'Grady said if someone would have made the call, then they could have found out • Mr. O'Grady stated this is why the board needed both staffs to speak to each other • He said this is an embarrassment for both organizations and the gentleman still needs transportation • Mr. O'Grady stated the Authority is the transportation provider and the County has the money so "why didn't it happen ?" • Mr. Bryden restated that he has a problem talking about just one individual when this program is supposed to cover any resident in New Hanover County • Mr. O'Grady said Mr. Sawyer is a resident of New Hanover County, is entitled to some coverage and the money is available • Mr. Bryden responded "is it ?" in relation to available monies • Ms. Pinder said the money in which the conversation is centered around is the EMPL, or employment transportation • Mr. O'Grady stated "the money is available, transportation services are available, so what will it take for both organizations to speak to each other and get it done ?" • Mr. Koeppel reminded the board that there is a motion and a second on the floor • He encouraged the board to listen to the presentation and proceed with any subsequent motion that might be necessary after the program is explained • Mr. Petroff stated the current motion on the floor must be addressed in order to proceed • Mr. O'Grady restated his motion to directing Authority staff to speak to County staff for the purpose of coming to a resolution to address Mr. Sawyer's transportation issue • Mr. Betz restated his second • Mr. Petroff called the question and the motion carried • Mr. O'Grady made a motion for the board to direct Authority staff to make all contact necessary with New Hanover County Administration to get the funding necessary to provide transportation to Mr. Sawyer • Mr. Koeppel suggested the motion be opened for discussion before it is seconded • Ms. Fox weighed in on the motion and stated Mr. Bryden has a valid legal point about directing staff to assist one particular individual • She respectfully requested that the motion be removed from the floor until the legality of the pending motion be researched • Mr. O'Grady stated that the issue falls within the scope of the program • Mr. O'Grady stated he wants Mr. Sawyer to get the transportation he needs • Mr. Smith asked if the motion could be tabled for discussion and consideration after the presentation is completed as it may impact the motion • Mr. Barfield stated the issue is not just about Mr. Sawyer but about all others in the community in the same situation that could benefit from the revised EMPL Program • He said the $50,000 in funding returned to the State last year could have been used to benefit several other individuals if conversations had taken place prior to the close of the year • Mr. Petroff stated Mr. O'Grady clarified his motion and the motion was seconded by Mr. Koeppel • Mr. Koeppel agreed with Mr. Smith's statements and asked Mr. O'Grady if he would be willing to defer any action on his motion • Mr. O'Grady agreed to defer his motion until after the ROAP presentation • Mr. Petroff closed the consent agenda item RURAL OPERATING ASSISTANCE PROGRAM (ROAP) PRESENTATION • Mr. Petroff recognized Mr. Eby to give the ROAP presentation CFPTA Agenda Packet 01/28/2016 13 • Mr. Eby stated staff's understanding of the direction from the board during the November meeting was to continue to limit the number of EDTAP rides under the Rural Operating Assistance Program (ROAP) to two per client, per month due to limited funding within the program • He indicated it was staff's understanding that shifting funds was a policy decision that should be made by the board and after the November board meeting Authority staff worked to generate a presentation to explain the ROAP Program in detail to highlight the challenges that both Wave Transit and the County face in administering the program • Mr. Eby stated that the current ROAP program is a hybrid program between the Authority and the County; under the program, Wave Transit determines eligibility requirements and provides elderly and disabled services under EDTAP • Currently NHC DSS determines eligibility requirements and purchases bus passes from Wave Transit for the EMPL program • He said that Route 207 Castle Hayne which services the Northern part of the County, the VA Clinic and CFCC North Campus, is partially funded by the ROAP Program Rural General Public (RGP) Program and significant decreases to funding under RGP have occurred over the past several years • As an urban county, RGP funding is expected to be eliminated in the very near future • Mr. Eby stated there is no formal agreement as to how the ROAP funds are distributed between the County, Authority and the Senior Resource Center • He said the County is the designated recipient of the ROAP funds administered by the State through a combination of federal and state Elderly and Disabled Transportation Programs • As direct recipient, NHC receives the funding and allocates funding from the program based on their needs • The Authority has no input in the allocation of funding from NHC • Mr. Betz asked Mr. Eby who worked on the presentation • Mr. Eby stated the presentation was prepared by the Authority • The Authority has not formally approached the County until the board can weigh in on a policy • Mr. Betz stated "this is where the failure came in" • Mr. Eby said staff was waiting for direction from the board regarding policy for the ROAP program • Mr. Betz replied "the Authority did not see a consensus from the board 30 days ago" • Mr. Betz stated from his understanding during the November meeting, DSS was going to evaluate Mr. Sawyer's application to fit the employment portion • Mr. Betz asked Mr. Eby if he saw a consensus from the board during the November meeting • Mr. Eby reiterated that from his understanding, the Authority was directed not to make policy decisions without board approval • Mr. Bryden asked "how can you use funding that is just not there" • He said funding allocations are determined and distributed by the County and they tell the Authority how much of the funding we will receive • Mr. O'Grady said a formal agreement outlining the funding allocation is needed • Mr. Eby recognized Mr. Williams to give the ROAP presentation which provides an overview of the current situation and available funding • Mr. Williams gave a description on how the ROAP funds are acquired and distributed • He said that historically the County has kept about 19% of the ROAP funding with the remainder allocated to Wave Transit • The funds are allocated from the state with apportionments for Elderly and Disabled Transportation Assistance Program ( EDTAP), Employment (EMPL) Transportation and Rural General Public (RGP) • A limited amount of the funding can be reallocated by the Authority between the three programs with approval from NCDOT CFPTA Agenda Packet 01/28/2016 14 • Mr. Williams stated that Elderly and Disabled Transportation Assistant Program ( EDTAP) offers Paratransit transportation to eligible recipients based on age and disability with services restricted to areas of the County where other public transportation options are unavailable • He said that eligibility under EDTAP is managed directly by Wave Transit and the projected rides for FY 2016 is 1,550 • Mr. Betz asked how much EDTAP money is available right now • Mr. Williams said there is enough money to provide 1,550 rides for this fiscal year • Mr. Bryden stated there is no money to increase services under this program • Mr. Williams said EMPL funds, which are utilized to support the New Hanover County Gets To Work Program, currently provides 31 -day fixed -route bus passes to eligible clients; however, eligibility is managed by NHC DSS and it is projected this program will provide about 62 fixed - route bus passes in FY16 • The EMPL policy set by NHC DSS restricts funding only for bus passes and is limited to one 30 day period per client • Mr. Williams said that funds from the EMPL allocation can be moved to RGP or EDTAP with concurrence from NCDOT • Mr. Williams said that funding under RGP is used to support Route 207 North which provides vital access to the major dialysis center, the VA Clinic, and also connects Cape Fear Community College's Downtown and North Campuses • He said the route allows access for both fixed route bus and DART services • This program is projected to provide 35,000 fixed route rides and about 4,800 DART rides in FY 2016 • Mr. Williams said the total ROAP allocation from the State has decreased over the past several years • To offset the decrease, less ROAP money was allocated by NHC to the Authority • He stated the revised allocations led to a reduction in revenue which has had a dramatic impact on the services that can be provided under ROAP • He said the Authority budgeted for $240,000 in revenues from ROAP, split between the three programs, but only received $114,000 in ROAP funds allocated by the State and NHC • The NCDOT ROAP allocation is not determined until the NCGA adopts the state budget and FY 2016 ROAP allocations were advertised by NCDOT in October 2016, well into the Authority's fiscal year • Mr. Barfield asked if the funds can be used for single transportation to a particular location • Mr. Williams said yes but the County has leeway as to how the EMPL funds are allocated and they can be shifted to either of the other two programs • Mr. Betz asked if Wave Transit has the $114,000 in ROAP funding and if there is $26,785 left under EDTAP Program within the EDTAP • Mr. Williams said majority of the $26,785 in EDTAP funding has already been spent • Mr. Betz inquired about the EMPL allocation • Mr. Williams stated very little of EMLP funds have been spent to date • Mr. Eby stated it is important to note that EMPL funds are only being allocated by the County for fixed -route bus passes • Mr. Eby said EMPL funds could be used for Paratransit services but not under the current program structure as developed by the NHC DSS • Mr. Williams stated under the EMPL Program, the County determines eligibility and purchases bus passes for clients • Mr. Bryden stressed to the board that Wave Transit budgeted $204,000 for ROAP based on previous allocations; however, NHC only allocated $114,000 for FY16 • He said that the Authority is unable to move the money unless authorized by the County and NCDOT • Mr. Mininni stated the actual cash has been transferred to the Authority by the County CFPTA Agenda Packet 01/28/2016 15 • He said the only way the Authority can use the EMPL funds is if the County authorizes Wave Transit to provide transportation for an individual • Mr. Betz asked "as of today, how much money is left" • Mr. Mininni said at this moment, roughly $48,000 has been distributed to Wave Transit for ROAP programs in which the Authority provides • Mr. Bryden asked if the County has told Wave Transit they can move that money from the EMPL program • Mr. Mininni said that once the funds have been transferred to Wave Transit, Wave Transit can move the funds but not without permission from the County • Mr. Williams said the current discussion is centered around moving EMPL funds to another program and determining who is eligible to ride under the EMPL Program • He said EMPL funds can be moved to either of the other two programs but reiterated the County determines who is eligible to ride under the employment program • Mr. O'Grady asked, "if a person comes to Wave and needs a ride to work, what has to be done to get the money so they can get a ride" • Mr. Williams stated authorization is needed from the County to use the money under the EMPL Program • Mr. O'Grady said that all that had to be done was for someone to pick up the phone and call Ms. Pinder and ask "can we get some money transferred and here is the person coming in to apply" • Mr. O'Grady asked how staff was going to help this individual and every other passenger in this same situation • Mr. Eby said in order to make it through the rest of the fiscal year and remain compliant with the State Management Plan, there has to be enough money to for the entire fiscal year under the ROAP program regardless if they move funding or not • He reiterated that the issue is not about a single individual • He said if the EDTAP program is reopened and Wave provided unlimited rides, there would not be enough of the $114,000 to complete FY 2016, regardless of how the funding was split, to transport everyone who wants Elderly and Disabled Transportation Program assistance outside of the 5307 DART program • Mr. Barfield stated if the resources are available and if we know there is a demand from the community, then why are we going to sit back and give $50,000 back to the State instead of serving the needs of our community • He said he does not want to see one dollar go back to the State that could have been used to help citizens in the community • Mr. Eby stated the resources are not there as majority of the allocated EDTAP funding has already been utilized for services • Mr. Eby said that if the EDTAP program continued to offer unlimited rides for the remainder of the year, there would not be enough funds in the ROAP program to provide all the transportation that is requested • Mr. Petroff stated this issue is more complex than "the money is there and they are just not using it" • Mr. Smith inquired about the limitations for individuals currently on the EDTAP Program • Mr. Eby stated that all individuals currently on the EDTAP Program are limited to two rides per month • Mr. Bryden stated the limitation was implemented due to a lack of funding • Mr. Williams said staff's short term recommendation for the FY16 allocation is based on the current ROAP funding available and the Authority's obligation to operate in a fiscally responsible manner • He said service restrictions implemented under the EDTAP Program will ensure the Authority is operating within the funding available CFPTA Agenda Packet 01/28/2016 16 • Mr. Williams stated the EMPL funds needed to cover projected usage under the New Hanover County Gets to Work Program for the fiscal year is estimated to be $5,000 • He stated it is staff's proposal that $5,000 in funding remain in the EMPL program to cover current transportation needs of the New Hanover County Gets to Work Program and the remaining balance under the EMPL bucket be transferred to the RGP bucket to cover the deficit • Mr. Williams stated RGP funds are used to support the operation of Route 207 and a budget shortfall in this area would adversely impact a significant number of passengers • Mr. Williams stated the remaining deficit, should EMPL funds be transferred to the RGP program, would need to be absorbed by the Authority's operating budget • Mr. Petroff asked if the reduction in EDTAP services for current customers would remain under the proposal presented by staff • Mr. Williams replied yes and stated that the proposal presented by staff is merely a recommendation and that a policy decision would be required by the board • Mr. Barfield said his goal is to provide service to individuals and find a solution for EDTAP customers, such as Mr. Sawyer, who are faced with a reduction in services • He said the last thing he wants to see is $50,000 returned to the State despite an expressed need for services • Mr. Williams stated at the end of the day, there is not enough ROAP funding to fulfill all transportation needs and a deficit in funding for Route 207 under the RGP program could result in a reduction in service • Mr. Williams stated a significantly higher number of individuals would be impacted should from a reduction in services for Route 207 • He said if the decision is made to utilize the remaining EMPL funding for EDTAP services rather than to support the operation of Route 207, the same conversation would occur but with different customers • Mr. Eby stated there is not enough money in the ROAP program and the budget was based upon the funding level was received from the State last fiscal year • Mr. Smith inquired as to the number of individuals, similar to Mr. Sawyer, who are utilizing the service for employment and asked how much their trips would cost • Mr. Eby stated the program prohibits prioritizing individuals for transportation requests • Mr. Petroff asked if staff was covering an operational shortfall for Route 207 • Mr. Eby said that RGP eligibility is determined by the State and that approximately 2% of New Hanover County is considered rural • He said that the area served along Blue Clay Rd. comprises the majority of the rural area in the county • Mr. Eby said the Authority is prohibited from using RGP funds to match federal funds so local funding would be required to match federal funding to support the rural portion of the County serviced by Route 207 • Mr. Eby said the estimate is that the EDTAP cost for the entire year is $26,785 based on the two ride restriction • Mr. Kelly asked if all the EDTAP passengers did not utilize their two rides per month if a surplus would result at the end of the year • Mr. Eby said it is possible but any surplus could be reprogrammed to the RGP shortfall • Mr. Eby said the Authority must ensure that at the end of the year there is enough funding to operate the program • He said that there will not be any allocated ROAP monies returned to the State at the end of the current fiscal year • Mr. Bryden asked how much would have to be added to the program to provide unlimited rides to the 28 active riders under the EDTAP Program CFPTA Agenda Packet 01/28/2016 17 • Mr. Smith suggested a hybrid approach or three proposals that would outline a specific number of rides per month with one being unlimited, one being seven and one being 20 rides per person, per month • Mr. Bryden stated the current funding under EDTAP supports two rides per person, per month for 28 individuals; however, if the ride allotment was increased to 20, then theoretically three people of those 28 could use all of the available resources • Mr. Bryden indicated the board needs to be very clear as to the level of service provided and this should be a board analysis and decision • Mr. Betz asked "why do we not exhaust the funds under the EDTAP Program and have a real basis for denying service rather than one that is made up as a result of transferring funds" • Mr. Eby stated the proposal was made looking by projecting costs over the entire fiscal year • He stated should the Authority continues a policy to service the EDTAP with a portion of the RGP funding, this policy will jeopardize Route 207 which services a significantly higher number of individuals than the EDTAP Program • He stated it also impacts individuals who are eligible for Paratransit DART services in and around Route 207 • Mr. O'Grady said it appears that the Authority is going to have a shortfall in RGP which means that at the end of the year, Wave will have to go back to the County requesting a additional subsidy to support Route 207 • He said taking EMPL funds as suggested and moving them to cover those in need of Paratransit services for employment means there is going to be a bigger shortfall for Route 207 • He concluded with "we will have to go to the local agency that supports that route and ask for more money" • Mr. Bryden asked, "so does that mean that Route 207 stops, does service cease" • Mr. O'Grady replied we will have to ask for more money • Mr. Smith inquired as to what type of vehicle is operated on Route 207 • Mr. Eby explained that both a Gillig bus and a LTV are used depending on capacity demands during CFCC semesters • Mr. Petroff stated that the board is in agreement that the remaining EMPL funds need to be reallocated and put it back in EDTAP to support clients like Mr. Sawyer, but that leaves the question of "what do we do with Route 207" • Mr. Barfield stated he does not know how to answer the question pertaining to Route 207 • Mr. Petroff stated that how the board addresses a funding shortfall for Route 207 is part of answering the initial question • Mr. Betz stated it becomes a decision of the board to transfer funds from the undesignated fund balance to fund Route 207 for the remainder of the year • Mr. Eby stated that the reduction in 5310 funding the County received from the State and the revised split in EDTAP funding between the County and the Authority led to the current shortfall • He stated historically the County took 20% of the ROAP funding; however, this year the County had to take 40 % of the funding in order to cover a shortfall in 5310 funding • Mr. Betz stated the budget is not rigid, it is flexible and when issues arise, and suggested the Authority us its fund balance to address the issue • Mr. Eby referenced the requirement in the Interlocal Agreement and stated if unrestricted fund balance is utilized, the Authority must deliver a plan to the County and the City to pay back that portion of the fund balance in a period of two years • Without additional funds the board will still have to make decisions as how to move forward and possibly reduce service somewhere along one of our programs • Mr. Petroff asked, "so do we just push this down the road ?" • Mr. O'Grady replied that we need to go to the subsidizing agency and ask them to fill the hole • He said the budget was developed expecting to get more money for these programs and to support Route 207 and now it is not available so there is a shortfall CFPTA Agenda Packet 01/28/2016 18 • Mr. Petroff recognized Ms. Pinder to speak to the issue • Ms. Pinder asked if the EMPL funds could be used for Paratransit service for those individuals, such as Mr. Sawyer, in need of transportation to and from work • Mr. Eby replied that this is a question for DSS since under the current EMPL structure, DSS only provides fixed -route bus passes to qualifying individuals • Mr. Eby stated several years ago, DSS utilized Paratransit services for qualifying clients under the EMPL Program and if the County decides they want to expand the program to Paratransit service, he would recommend that the board support the change • Mr. Pinder asked how many EDTAP customers are trying to go to work and how can we fund their transportation under the EMPL Program • She stated the recommendation the county was trying to make was not to move the money from the EMPL program, but rather keep the EMPL funds in the program and open the program to those who are in need of Paratransit services to get to and from work • Mr. Eby stated this recommendation is allowable under the current parameters of the ROAP program; however, he advised that the revised program would only include EDTAP customers utilizing transportation for work purposes while excluding EDTAP customers who are utilizing the service for purposes other than employment • He spoke to Mr. Smith's point that to some degree we are prioritizing transportation; however, this is allowable under the program • Mr. Eby stated "that's (prioritization) is a policy you have to be aware of before a decision is made" • Mr. Petroff stated the deficit regarding Route 207, which services a far greater population and is less expensive than the other two programs, must still be considered • He stated by continuing service on Route 207 the Authority is able to move more people at a lower cost • Mr. Smith inquired as to the operating schedule for this route and indicated Wave needs to try to provide transportation to as many as possible but must make compromises knowing there is a limited amount of funding • Mr. Smith suggested a look at the service hours of the route and perhaps limiting service rather than eliminating it • Mr. Eby indicated this route currently operates on a limited schedule as service is not provided on nights or weekends • Mr. Barfield addressed Mr. Petroff by stating Ms. Pinder is Deputy County Manager over DSS "so I think she has given you an idea of what DSS wants to do which I think has been communicated long ago, if I am not mistaken" • Mr. Eby stated he believes the misunderstanding can be attributed to that fact that assumptions were made as how to move the money and staff was informed that this is clearly a board policy decision • Therefore, staff is requesting direction from the board by adoption of a motion regarding the allocation of ROAP funding • Mr. Barfield stated so that means we would not see the big shift from EMPL to RGP • Mr. Eby stated that that was correct, but reiterated that this is a board decision • He recommended staff may be able to find a way to make RGP work for the rest of the fiscal year if former EDTAP clients could be eligible for the NHC DSS EMPL program via Paratransit • He stated a long term solution to the current approach was critical but could be addressed with the finance and budget committee as they moved into the FY 2017 budget process • Mr. Smith indicated he would like to know the cost for certain solutions as mentioned previously, because it may only cost an additional $5,000 or $10,000 to cover those individuals under the EDTAP Program that could be switched to the revised EMPL Program CFPTA Agenda Packet 01/28/2016 19 • He stated it needs to be determined how much will be left over under the EMPL program that we can transfer to EDTAP or RGP; however, without this data it is difficult to identify how much money will be spent • Mr. Eby stated to solve the immediate problem, the best way forward would be to work with Ms. Pinder to ensure that if there are folks that eligible for transportation services under the revised EMPL Program, to shift them immediately so they can utilize Paratransit service for work and prior to the next meeting develop an estimate of EMPL Program passengers and how much can be moved to the EDTAP Program and RGP • Mr. Barfield stated that communication about the program with passengers could have been better • Mr. Eby agreed and stated "part of the challenges we deal with are folks that may have developmental disabilities and getting to the appropriate person to talk to, whether it is their case worker or guardian to say here is what needs to happen can be a challenge and we need to do a better job of reaching out and communicating" • Mr. Eby stated that the Authority's new Mobility Manager has been identified as the Authority's elderly and disabled transportation point of contact • The designation should prevent future communication issues between Wave Transit and its clients • Mr. Eby stated funding for elderly and disabled transportation will continue to be a challenge but hoped the Authority could move forward with a better understanding of how to get clients the transportation services they need, whether it be through Wave or through other resources • Mr. Petroff stated "so my understanding from your further statement was while your previous recommendation did not fall on a lot of favor on the board, you are coming up with another potential scenario where you keep that money in the EMPL program, work with County to immediately open that up to Paratransit as well as fixed route, and see what kind of impact that is and leave the deficit on the 207 what funds you have left over because you believe it is potentially going to be a smaller pool utilizing that service, and the board would allow you to continue to operate the 207 knowing that we are in a deficit" • Mr. Eby confirmed Mr. Petroff's statement with the disclaimer that funding for Route 207 is not clear if the change to EMPL and EDTAP are made • He stated he understands the boards direction to see that Mr. Sawyer's transportation needs are met • Mr. Eby stated if the problem can be addressed short term through until staff can get a better understanding of the data, long term impacts can be discussed at a future meeting • Mr. Koeppel stated he appreciated the way in which the plan to move forward was summarized in the short term and recommended support for the motion made by Mr. O'Grady for a resolution, perhaps a sixty day resolution, in which Wave and NHC DSS open up the EMPL for Paratransit services and review the data after the sixty day period, then the board can make a decision and have a baseline for moving forward • Mr. O'Grady stated he accepts Mr. Koeppel's statement and would like to add to it by stating this situation reflects that Wave is a hand to mouth organization with no dedicated funding and if funding is not allocated to RGP there will be a deficit for the route • Mr. O'Grady restated his original motion to keep funding in the EMPL program, work with NHC and NHC DSS to immediately allow Paratransit services under the EMPL program, and evaluate the budgetary impact on Route 207 • As part of the motion, staff would report back to the board • He stated the Authority can only provide the service where revenue has been identified and allocated • Mr. Koeppel stated that rather than sixty days, would the board would be willing to go along with an evaluation after thirty days as there may be some meaningful changes that can be addressed in a more timely fashion CFPTA Agenda Packet 01/28/2016 20 • Mr. Petroff stated he will defer to Mr. Eby; however, if the data is available and can be provided at the January meeting then the people who are in need of service will not have to wait a full sixty days for clarification as to their transportation services • Mr. Smith stated his understanding of the conversation is that the Authority could solve this issue immediately by using the EMPL funds to open up for Paratransit services for those in need of transportation for work related purposes • He indicated the problem at hand may be resolved shortly without the need for EDTAP funds • Mr. Bryden asked "so all those under EDTAP utilizing services for employment would be moved under the EMPL Program and that the EMPL Program would be redefined not just to be fixed route but also Paratransit" • Mr. Petroff stated his understanding was that is what the county and staff is recommending • Mr. Kelly asked "would we only move the people out of the EDTAP into the EMPL who are using it for work" • Mr. Smith then indicated that this could possibly increase the number of rides per month for remaining individuals under the EDTAP Program • Mr. Eby stated that as proposed, the EDTAP restriction would remain at two per month and staff has not been made award of issues related to the ride restriction • Ms. Ryan asked for confirmation that there is no priority under the eligibility for these programs for work and doctor's appointments • She asked if there is some kind of priority system being set up now for disabled over non - disabled when you compare these programs to Route 207 • Mr. Eby stated that as proposed and based on Mr. Smith's comments, the EMPL Program would be restricted to employment; however, the EMPL funds are not just restricted to individuals with disabilities but they are available to anyone in the County who meets the criteria as determined by DSS • Mr. O'Grady requested clarification on the motion • Ms. Fox stated the motion of the floor is that EDTAP will remain a service for elderly and disabled with a two ride per person, per month restriction, the EMPL Program requirements will be revised to include both fixed route bus service as well as Paratransit services and the RGP funding will be evaluated after a thirty day time period • Mr. Betz restated his second to the motion and the motion carried • Mr. Eby apologized to those individuals that were adversely impacted by the changes and indicated he will ensure that communication is improved • Mr. Betz stated that anytime a decision is made that impacts service and ridership must be communicated and presented to the board EXECUTIVE COMMITTEE Mr. Petroff stated that the committee did not meet Mr. Petroff asked Mr. Kelly if he was willing to Chair the Facilities Committee as his involvement in the Maintenance and Operations facility and his expertise as an engineer is extremely beneficial and appreciated Mr. Kelly indicated he is pleased to be of service and indicated the first meeting will be held at 11:00 am prior to the January 28, 2016 meeting PLANNING AND OPERATIONS COMMITTEE Mr. Petroff recognized Mr. Koeppel to give the committee report Mr. Koeppel said that there was less than a 1 % decrease in ridership for the month of November 2015 as compared to November 2014 Mr. Petroff made note of the reduction in preventable accidents from 9 to 1 this year and stated First Transit should be commended CFPTA Agenda Packet 01/28/2016 21 • He stated Route 108 continues to show a positive trend since implementation of weekend service in August 2015 • Mr. Koeppel said Wave Transit has received $38,368 in advertising revenue for FY 16 which is a 40% increase in revenue as compared to FY 15 • Mr. Koeppel said that the permits are in place for bus shelters and benches and construction is expected to begin in early 2016 • Mr. Koeppel said that every bus stop has been assigned a unique identifier and staff is working with local emergency personnel for direction as to the print and placement of the numbers on the actual bus stops • He stated the project should conclude early 2016 FINANCE & BUDGET COMMITTEE • Mr. Petroff recognized Mr. Bryden to give the committee report • Mr. Bryden stated the fuel and lubricants line items continue to run well below the budgeted amount while maintenance runs well above • He stated the budget is about $120,000 below budget on fuel and lubricants and about $250,000 above budget on maintenance • He stated the Authority is 42% through the fiscal year and the majority of budgeted line items remain on target • Mr. Petroff commented on the almost $70,000 jump in maintenance expenses as compared to the previous month • He asked if this increase is attributed to maintenance catching up or utilizing outside contractors for larger repair items • Mr. Bryden indicated the 30 day net billing cycle is one contributing factor to the high maintenance figures • Mr. Eby stated there were a significant amount of engine rebuild invoices that came in at one time • He stated staff has informed First Transit that the budget for maintenance for the remainder of FY 16 has been restricted to $35,000 per month • Exceptions to the amount would be considered • The restriction should allow the fiscal year budget to be completed within the budgeted allocations FACILITIES COMMITTEE Mr. Petroff stated the committee did not meet; however, the committee is scheduled to meet in January to discuss the WMMTC STAFF REPORT • Mr. Petroff recognized Mr. Eby to give the committee report • Mr. Eby gave a brief presentation on the FAST Act, a five year transportation bill that was recently passed by Congress • Mr. Eby indicated that bus and bus facility monies will increase throughout the five years of the FAST Act • Mr. Eby noted a significant decrease in bus and bus facility monies since 2012 • Mr. Eby stated that one most important takeaways is the increase in funding for bus and bus facilities at levels comparable to 2012, prior to the decrease in funding • Mr. Eby stated if Wave can demonstrate the need through a competitive grant process for rolling stock the Authority has a good shot at securing the monies to continue replacing fixed -route buses and shuttles CFPTA Agenda Packet 01/28/2016 22 • Mr. Eby said a recommendation to the finance and budget committee for FY 2017 will be to hold the line with current levels of service, with a goal to replace thirteen buses during the five year contract with Gillig • He concluded that the objective is to maintain the current level of service with no reductions in service while identifying competitive revenue options for rolling stock • Mr. O'Grady inquired as to the status of the two LTV's from Durham • Mr. Eby confirmed that the vehicles have been received, performed well in their travels to Wilmington, and are undergoing inspection and should be ready when UNCW classes resume in January • Mr. Eby provided a brief update on the Multimodal Transportation Center per the request of Mr. Bryden and indicated a detailed report will be provided by the Facilities Committee at the January meeting CONTRACTOR REPORT • Mr. Petroff recognized Mr. Harned to give the contractor report • Mr. Harned thanked Contractor Assistant General Manager, Ms. Heather Mercer, for her hard work and long hours while First Transit secured a new Operations Manager • Mr. Harned recognized Contractor General Manager, Mr. Garner, to provide the contractor update • Mr. Garner stated that increased operator overtime is attributed to seven employees that have been out for extended periods of time on FMLA and worker compensation and other operators conducting training for new employees • He stated First Transit has five new hires that are undergoing training which will help to control operator overtime moving forward • He stated First Transit will have a better understanding of operator overtime moving forward and thanked the operators for stepping up • Mr. Garner spoke to the safety record for this year and revealed that safety meetings will be held on a regular basis moving forward • Mr. Garner touched on the training that has been provided to the mechanics and stated 70% of the mechanics have been transit mechanics for fewer than three years and 40% of the mechanics have been transit mechanics for less than six months • He stated First Transit has a very new crew of mechanics and stated they will be provided with the training needed to develop and maintain a strong maintenance program • Mr. Garner stated he is trying to organize a Safety Committee comprised of maintenance staff, dispatchers and bus operators, to coordinate ways to improve overall safety • Mr. Garner stated First Transit has successfully taken over the Paratransit maintenance will no issues • Mr. Petroff inquired about the current staffing level for operators and maintenance • Mr. Garner confirmed that staffing levels for each department are at 100% • He also stated that the service department is now fully staffed with three employees and anticipates cleaner buses moving forward • Mr. Harned provided a recap on the training opportunities and maintenance oversight for the past month which has resulted in savings for the Authority • He indicated that First Transit is overseeing contract negotiations with the union • Mr. Harned stated First Transit is willing to reduce the cost of the management contract if the Authority is willing to extend the current agreement • Mr. Betz commended Mr. Harned for adding the Contractor's Report to the board agenda as updates highlighting progress can be used to their advantage • He stated it is important for the contractor to have a direct dialogue with the board • Mr. Betz touched on safety and stated the reason why the Authority went with First Transit was their emphasis on safety and advised him to think internally about safety meetings CFPTA Agenda Packet 01/28/2016 23 • He recommended that First Transit continue to keep safety at the forefront NEW BUSINESS • Mr. Bryden requested confirmation from staff that Mr. Sawyer will be receiving transportation to and from work under the EMPL Program • Mr. Eby stated that the recommendation was to work with DSS to see how many clients may be eligible for the EMPL Program that have been limited under the EDTAP Program • Mr. Bryden stated the second part of the question is how many of them will move from EDTAP to the revised EMPL Program • Mr. Eby stated staff would to attempt to codify the data and present at the next meeting • Mr. Eby confirmed that even if he has to take Mr. Sawyer to work on Monday, he will see to it that he has transportation ADJOURN • Hearing no further business, Mr. Petroff requested a motion to adjourn • Mr. Betz made a motion to adjourn the December 2015 board meeting • Mr. Richards seconded the motion and the motion carried SCHEDULING OF NEXT MEETING • The board meeting is scheduled for January 28, 2016 at 12:00 pm in the Forden Station conference Room Respectfully Submitted, Albert Eby Executive Director /kw CFPTA Agenda Packet 01/28/2016 24 Continuity of Operations Ran January 28, 2016 Revision 002 CFPTA Agenda Packet 01/28/2016 25 Contents 1.0 Executive SAmmary ............................................................................................. ..............................1 2.0 Introduction ........................................................................................................ ..............................1 2.1 Purpose ........................................................................................................... ..............................1 2.2 Sope and Applicability ................................................................................... ..............................2 3. Policy ................................................................................................................... ..............................2 4. Obj ect ives ........................................................................................................... ............................... 3 5. Essential Functions .............................................................................................. ..............................3 5.1 Alternate Facilities ................................................................................................ ..............................4 6. Concept of Operations ........................................................................................ ..............................4 7. Planning Sm narios ............................................................................................. ............................... 5 8. Planning Assumptions ......................................................................................... ..............................6 9. COOP Execution ................................................................................................. ............................... 6 9.1 COOPActivation Decision Matrix .......................................................................... ..............................7 10. Time- Phased Implementation ............................................................................ ..............................9 10.1 Time Phased Implementation Matrix ............................................................. ..............................9 10.2 Phase I: Activation and F;blocation ................................................................. ............................... 9 10.3 Phase 11: Alternate Operations ....................................................................... .............................10 10.4 Phase III: F;bconstitution ................................................................................ .............................11 11. Operational Hours .............................................................................................. .............................11 12. Orders of SAccession and Delegation of Authority ............................................ .............................12 12.1 Communications ............................................................................................ .............................12 12.2 F;bsponsibilitiesand Procedures .................................................................... .............................12 13 COOP Mai nt enance ................................................................................................... .............................13 13.1 COOPPlan Maintenance Matrix ........................................................................ .............................13 Appendix A— Memorandum of Understanding ............................................................. .............................14 CFPTA Agenda Packet 01/28/2016 26 1.0 °/f{F -pW* 3p# 0 °fir This Continuity of Operations Plan (COOP) for Wave Transit ensures that the public transportation system will continue to execute our essential functions in the event of an emergency. This plan ensures the safety of our employees and staff. By planning, we will be able to have protection implemented for our essential equipment, records and other assets. This ODOPwill also reduce disruptions to our operations and minimize damage and losses. In the event of an emergency, OOOPwiII enable us to achieve an orderly recovery. It is essential to have relocation sites and other operational and managerial requirements in place before an emergency occurs. 2.0 Introduction Wave Transit has operations that must be performed or rapidly and efficiently resumed in an emergency. While the impact of an emergency cannot be predicted, planning for operations under such conditions can mitigate the impact of the emergency on our people, our facilities and our mission. To that end, Wave Transit has prepared a Continuity of Operations Plan (COOP). This COOPestablishes policy and guidance to ensure the execution of the essential functionsfor Wave Transit in the event that an emergency at the agency or in its service area threatens or incapacitates operations and /or requiresthe relocation of selected personnel and functions. OOOPplanning isa good business practice and ispart of thefundamental mission of all agencies as responsible and reliable publicagencies. The changing threat environment and recent emergencies have shifted awarenessto the need for COOpcapabilitiesthat enable agenciesto continuetheir essential functions across a broad spectrum of emergencies. In addition, the potential for terrorist use of weaponsof massdestruction (WMD) hasemphasized the need to provide a capability that ensuresthe continuity of essential management and technical functionswithin the organization. 2.1 Purpose After such events as 9/ 11 and the London subway/ bus bombings, all transit systems have become more aware that none of us is immune to such an attack. The COOpwill establish guidelinesfor Wave Transit to use in the event of a local disaster, such as a severe storm, to larger disasters, such as a terrorist attack. The capability to prepare for, respond to, and recover from emergencies affecting Wave Transit's operations is dependent upon the proficiency and well being of its employees and the clarity of its leadership. To ensure the capability to support employees and contractors, system users, emergency responders, local and regional emergency management agencies, and the public during emergencies, Wave Transit hasadopted this COOP. CFPTA Agenda Packet 01/28/2016 27 This COOP describes how Wave Transit will sustain the capability to perform essential functions during and after ad isrupt ion in operations whether caused by severe weather, other natural or man -made disasters, or malevolent attack. This COOP ensures that Wave Transit: • has the capability to implement the COOP both with and without warning; • is able to perform essential functions no later than 12 hours after activation of the COOP; • is able to maintain essential functions for up to 30 days; • includes regularly scheduled training and exercising of equipment, and procedures used to support the agency during a COOP event; • supports the location of alternate facilities in areaswhere the abilityto initiate, maintain, and terminate continuity operations is maximized; • supports the identification and documentation of temporary operating procedures which enable the performance of essential functions; and • promotes the development, maintenance, and annual review of agency COOP capabilities. This COOP is developed in accordancewith Federal Emergency Management Agency (FBVIA) guidance in the National C:ontinuityFPolicylmplementation F Yan, Continuity Guidance Orcular 1 (CGC 1); Continuity Guidance for Non- Federal Government4 dated Jul 2013; Continuity Guidance Orcular 2 (OGC2), Continuity Guidance for Non - Federal Governments, dated October 2013. 2.2 3£Q*• ° AW r -o-6 (r ¢@14� The COOP is applicable to all Wave Transit employees and contractors. This COOP describes the actionsthat will betaken to activate aviable COOP capability within 12 hours of an emergency event, and to sustain that capability for up to 30 days. The OOOPcan be activated during duty and non -duty hours, both with and without warning. The OOOPcoversall facilities, systems, vehidesand buildings operated or maintained by Wave Transit. The COOP supports the performance of essential functionsfrom alternate locations (due to the primary facility becoming unusable, for long or short periods) and providesfor continuity of management and decision - making at the agency, in the event that senior management or technical personnel are unavailable. The COOP isdistributed to senior managerswithin Wave Transit. Training is provided to Wave Transits personnel with identified responsibilities . The COOP is shared with local emergency response and management agencies, designated emergency coordination officers, the New Hanover County Director of Emergency Management, emergency management planners, and other interested parties. 3. Policy It isthe policy of Wave Transit to respond quickly at all levels in the event of an emergency or threat. These include human, natural, technological, and other emergenciesor threat. In order to continue essential internal operations and to provide support to our customers, emergency CFPTA Agenda Packet 01/28/2016 28 management and response agencies, and other agencies or services that maybe affected by the emergency. 4. Objectives The objectives of this plan areas follows. • maintain command, control and direction during emergencies; • reduce disruptionsto transit operations; • protect essential facilities, equipment and other assets; • assess and minimize damage and losses; • provide organizational and operational stability; • facilitate decision- making during an emergency; • achieve an orderly recovery from emergency operations; • provide for the line of succession to critical management; • provide resources and capabilities to develop plans for restoring or reconstituting regular activities, depending upon the scope, severity, and nature of the incident; and • fulfill the agency's responsibilities in local, regional and state emergency operations plans and agreements with local emergency response and management agencies. Emergencies may occur both with and without warning which result in the: • loss of transportation services; • loss of radio communication; • loss of power; • lossof fuelingand maintenance function; • denial of use of facilities or vehicles. When confronting events that disrupt the normal operationsof Wave Transit, the agency is committed to provide essential functions, which must be continued even under the most challenging emergency circumstances. Wave Transit has identified essential functions as only those most critical activitiesthat ensure the safety and security of system users, employees, contractors, emergency respondersand the public; support the restoration of internal operations; and facilitate emergency response operations. During activation of this OOOP, all other activitieswill be suspended to enable the agency to concentrate on providing the essential functionsand building the internal capabilities necessary to increase and eventually restore operations. Appropriate communications with regular or expected users of services provided by those suspended serviceswill be a priority. All communications and correspondence after a catastrophe will be channeled through the Wave Transit Executive Director or the Public Information Officer. Under no circumstances should a CFPTA Agenda Packet 01/28/2016 29 Wave Transit employee or contractor correspond with outside entitiesduringthe activation and execution of the COOP. Wave Transit has identified the following as essential functions in this COOP. 1. Sacure the safety of personnel, take action to minimize the spread of the damage, notify emergency personnel, and, if possible, take action to preserve its assets. After the situation stabilizes, the Executive Director will notify other agencies (as necessary) with a status report detailing the current situation. 2. The Executive Director will activate all or parts of the OOOPand the employeeswill go into action to recover or ensure critical business functions. 3. Once the critical busi ness f unct ions are in operation, the Executive Director will determine if steps need to be taken to resume non - critical busi ness f unct ions. 4. Non - critical business functionswill be phased in as space becomes available. Many of the decisions depend upon the extent of the loss of the facility. 5. The Executive Director will assess the situation and will determine if an alternate facility is necessary. 0j— ! "* SSE.* o &D c > Operations offices, including fixed route and paratransit dispatch and maintenance facilities are located at 1480 Castle Hayne Fbad, Wilmington, NC28401. Administrative offices and an operations transfer facility are located at 505 Cando Greet, Wilmington, NC28405. If an emergency occurs at either location, operations of the affected office will transfer to the other location. Wave Transit recognizes that normal operations maybe disrupted and that there maybe a need to perform essential functions at alternate facilities. The two main Operational and Administrative Facilities are over 3 miles apart; therefore, the likelihood of both sites being impacted by the same event is unlikely (aside from a weather emergency). In addition, depending on the emergency conditions, Wave Transit will also require access to additional off- property fad litiesthat could support essential functions. In the event both facilitiesare rendered inoperable, facilitiesoutside the affected areawill be secured to continue transit operations. Considerat ions wiII be made for the impact operations will have on the surrounding area. 0_; G . • 1ri �A Escalation from normal operationsto an emergency state will occur for Wave Transit when the order to activate the OOOP is given by the Executive Director or the situation obviously dictates that normal operations are impossible due to significant or catastrophic loss of data, facilities, or personnel. At that time, all employeeswill take action directed by the procedures in this plan. The scope of this plan includes emergencies resulting from medical emergencies, severe storms, bombs and /or explosions, fires, hazardous materials threats, power failures and terrorist attacks that result in a loss or serious potential loss of data, facilities, or personnel. The CFPTA Agenda Packet 01/28/2016 30 Executive Director will activate the plan when loss in any of these areas adversely affects the agency's abiIityto carry out its mission. The OOOP has been developed around a set of scenarios that reflect Wave Transit's assessment regard ingt he types of events that may result in COOP activation. For each type of scenario, activities have been identified to ensure the activation of the OOOPand the continuous capability of Wave Transit to make decisions and take anion. Activation of the OOOPmay involve: • the deliberate and pre - planned movement of selected key personnel and technical personnel to an alternate operating facility; • the implementation of temporarywork procedures; • the delegation of emergency authoritiesto suocessorsof senior management who are unavailable during the emergency. The following four typesof scenarios have been identified by Wave Transit asthe most likely to trigger OOOPactivation: • Planning Scenario 1: Operations and Administrative FaciIities Alone Affected. Under thistype of scenario, the main Operationsand Administrative facilitiesare dosed for normal business activities, but the cause of the disruption has not affected surrounding facilities, utilities, or the transportation network. The most likely causes of such disruption are fire; system /mechanical failure; loss of utilities such as electricity, telephone, water or explosion (regardless of cause) that produces no significant damage to any other facilities or systems used by the agency. This type of event could significantly impact Wave Transit's communications, monitoring, and information technology capabilities. Vehiclesand maintenance facilities, located at or adjacent to the operations and administration facility, may be damaged or destroyed. Sanior management, technical, and supporting personnel working at the facility may be lost, injured, or remain unaccounted. • Planning Scenario 2: Operations and Administrative Facilities and Surroundi ng Area Affected. Under this scenario, the Operations and Administrative Fad lities as well as supporting facilities are dosed for normal business activities as a result of widespread utility failure; massive explosion (whether or not originating in the operations and administrative facility); severe weather; civil disturbance; or credible threats of actions that would preclude access or use of the Operations and Administrative Facility and surrounding areas. Under this scenario there could be uncertainty regarding whether additional events (such as secondary explosions, aftershocks, or cascading utility failures) could occur. Duringthistypeof event, Wave Transit's primary fad Iitiesand the immediate areas surrounding them are inaccessible. CFPTA Agenda Packet 01/28/2016 31 Planning Scenario 3: Supporting FaalitiesAffected. Under this scenario, the Operations and Administration Facilities are unharmed, but one or more support facilities are inoperable. These may include vehicle storage facilities, maintenance facilities, transit stations, or other systems used by the agency. This type of event could bet he result of a natural disaster, workplace violence, cyber attack or other event. Planning Scenario 4: Local/ Regional Area Affected. Under this scenario, the agency's service area would be inaccessible for normal business activities as a result of amajor disaster (hurricane, flooding) or an actual or threatened use of aweapon of mass destruction such as a chemical, biological, radiological, or nuclear agent (whether or not directed at the Operations and/or Adm i ni st rat ive Fad I it i es). Wave Transit's fad I it ies are functional, but cannot be used because of the nature of the emergency. Assumptions used to support Wave Transit's planning for each of these scenarios include the following elements. • Emergencies or threatened emergencies can adversely impact the agency's ability to continue to support essential functionsand provide public transportation services. • When a COOP event is declared, the agencywill implement a predetermined plan using trained and equipped personnel. • Agency and non - agency personnel and resources located outside the area affected by the emergency or threat will be available as necessary to continue essential functions. • The agencywill provide operational capability within 12 hoursof the event and be able to continue essential operationsfor 30 daysor until termination of the event, whichever isearlier. • Recovery for anything less than complete destruction will be achievable by using the COOP. • Normally available staff members may be rendered unavailable by a disaster or its aftermath, or may be otherwise unable to participate in the recovery. • Procedures are sufficiently detailed so someone other than the person primarily responsible for the work can follow them. • Recovery of a critical subset of the agency's functions and application systemswill occur to allow the agency to continue essential functions adequately. • A disaster may require agency users, clients and local agenclesto function with limited automated support and some degradation of service, until full recovery is made. 9. #/ / 0 °/a F-Pwm The Executive Director, with advice from the Director of New Hanover County Emergency Management, has the authority to declare a state of emergency operation and activate the COOP; however, individuals of the Succession list or higher government authorities may do so if the Executive Director is not available. • Known threats and emergencies (with warning): There are some threats to operations that may afford advance warning that will permit the orderly alert, notification, evacuation, and if necessary, the relocation of employees. Stuationsthat might provide CFPTA Agenda Packet 01/28/2016 32 such warning include a hurricane, at ransportat ion accident resulting in at hreat of a release of hazardous material or a threat of a terrorist incident. Unanticipated threatsand emergencies (no warning) During Non -Duty Hours: Incidents may not be preceded by warning, e.g., earthquakes, arson, hazardous material, or terrorist incidents, and may occur while the majority of on -site staff is not present. In these circumstances, while operations from the primary facilities may be impossible, the majority ofr employeeswill still be able to respond to instructions, including the requirement to relocate following proper notification. • Unanticipated threatsand emergencies (no warning) During Duty Hours Incidents may also occur with no warning during normal office hours. In these circumstances, the Executive Director or hisappointed representative would implement execution of the OOOP. In each of these circumstances, the agency has developed an executive decision processthat allowsfor a review of the emergency situation and determination of the best course of action for response and recovery. This process uses a decision matrix for implementing the OOOP. Careful review of this matrix should avoid premature or inappropriate activation of the agency OOOP. The decision matrix is below. Potential disruptions resulting from emergency events are classified in Emergency Levels 1 through 5. Using these emergency levels, the Executive Director, or a duly designated successor will activate or partially activate the OOOP. The decision matrix focuses on the way in which the emergency event may affect the capabilities of the agency to provide its essential functions. To remain flexible to the variety of situationsthat could trigger activation or partial activation of the COOP, this matrix provides guidance, and recommended impacts and decisions may be modified based on the actual events. Level of OOOP Decision Emergency 1 Impact: Disruption of up to 12 hours, with little effect on services or essential functionsor critical systems. Examples Major accident on highway or within the transit system. Decision: No OOOPactivation required. 2 Impact: Disruption of 12 to 72 hours, with minor impact on essential functions. Examples Computer virus, small fire or moderate flooding. Decision: Limited COOP activation, depending on agency requirements. 3 Impact: Disruption to one or two essential functions or to a vital system for CFPTA Agenda Packet 01/28/2016 33 Level of OOOP Decision Emergency no more than three days. Examples Power outage, heightened Homeland Security Advisory System Threat Level. Decision: May require partial OOOPactivation to move certain personnel to an alternate facility or location in the primary facility for lessthan aweek. 4 Impact: Disruption to one or two essential functions or to the entire agency with the potential of lasting for more than three days but less than two weeks. Examples Scow/ ice storm, hurricane, workplace violence, major telecommunications failure or major power outage. Decision: May require partial OOOPactivation: Movement of some personnel to alternate work site or location in the primary facility for more than aweek may be necessary. Personnel not supporting essential functions may be instructed not to report to work, or be reassigned to other activities. 5 Impact: Disruption to the entire agency with a potential for lasting at least two weeks. Examples Explosion, contamination of primary facility, major fire or flooding, earthquake, tsunami. Decision: OOOPactivation required: May require movement of many, if not all, essential personnel to an alternate work site for more than two weeks. Personnel not supporting essential functions may be instructed not to report to work, or be reassigned to other activities. CFPTA Agenda Packet 01/28/2016 34 109 Time- O&2:o§ )* cd60 •AF WM The agency will use at hree-phased approach to the activation, management, and eventual de- escalation of the ODOR 10.1 44 • 092:-§)* -61-0 .,cam °'1KC�3j Phase Time Frame Activity Phase 1 0 -12 Hours * Notify affected local, regional and state agencies. Activation and * Notify agency employees and contractors regarding F;bIocation activation of ODOPand their status. *Assemble documentsiequipment required for essential functionsat alternate facility. *Order needed equipment/ supplies. *Transport documentsand designated communications. *Secure original facility. * Cont inueessential functions at regul ar fad I ity, if available, until alternate facility is ready. Phase 11 12 Hours- * Provide guidance to personnel and information to the Alternate termination public. Facility /Work * Identify replacements for missing personnel Site Operations *Commence full execution of operations supporting essential functionsat the alternate facility. Phase III Termination * Inform all personnel that the emergency no longer exists. F;bconstitution of *Sdpervise return to normal operating facility. Emergency *Conduct a review of COOP executions and effectiveness. A brief description of Wave Transit's approach to each phase of activation is below. • Alert and Notification: The agency hasestablished a call list that will be activated when it is determined that OOOPactivation is imminent. • Initial Actions The agency will identify specific actions to betaken based on the cause of activation. The Executive Director will inform all staff regarding pre - determine optionsthat will be implemented to resume critical busi ness operat ions. • For all emergency situationsthat require building evacuation, the following physical security controlswill be implemented: 1. All employees will shut and lock their office doors prior to exiting the building. 2. Facil ities staff wi 11 secure building exits and any other doors as deemed necessary before they exit the building. CFPTA Agenda Packet 01/28/2016 35 • Activation Procedures Duty Hours The agency has established a call list that will activate for an efficient and complete transition of direction and control from the primary facility to the alternate facility. • Activation Procedures Non -Duty Hours: A cal I list fort he notification of key staff has been established. The senior person on site will activate the call list. This individual not ifiesthe appropriate authorities and the Executive Director of the emergency. The Executive Director then activatesthe OOOP. • Deployment and Departure Procedures ( Time - Phased Operations): Allowances have been made for partial pre - deployment of any essential functions that are critical to operations; determination will be based on the level of threat. Authoritiessuch aspolice, fire departments and emergency medical assistants are to be notified. If necessary, the buildingswill be evacuated and all persons removed to a safe location. 10.3 OCR ?• )) N ' :Sq * / -o. <_° Me • Execution of Essential Functions Wave Transit will perform any essential functions determined to be critical to operat ions f rom the alternate fad Iity or using tem porary work orders or procedures. Wave Transit will operate from another office or off -site location until the affected site is repaired or suitable for use. • Establishment of Communications. Wave Transit will re- establish normal lines of communication within the agency, to external agencies, and to the public. Phone lineswill be available from the other locations. Contracted ITpersonnel will be called in when the COOP is activated to begin restoration or transfer of communications. • Authority Support Staff. The Executive Director will assign responsibilitiesto staff that perform essential functions. These staff memberswill provide critical support functionsfor the employees and as otherwise needed. These critical functions include: • Purchasing supplies, furniture, transportation, office equipment (non -ITand telephone) for the recovery and any temporary sites • Communicating statuswith the Executive Director • Disbursing and tracking recovery funds • Coordinating communications at offsite recovery locations(s) • Managing relocation (moving) logistics Each member of the staff is knowledgeable in the administrative functions of Wave Transit. They share common skills and work to provide the administrative support functions required. Theywill also workwith the ITContractorto establish an operational technology infrastructure at the recovery center. • Amplification of Guidance toAuthority Support Staff- Additional guidance will be provided to all personnel in regards to duration of alternate operations and includes pertinent information on payroll, time and attendance, duty assignments, etc. • Development of Plansand Schedulesfor Reconstitution and Termination - As soon as feasible, preparation of transportation services, communication and other activitiesto transfer operations back to primary facility will begin. Circumstances may dictate that a new primary facility is designated and occupied. Once the estimated time to return to the facility CFPTA Agenda Packet 01/28/2016 36 is determined and the time estimate exceeds the Executive Director's expectations for a reasonable recovery period, a search will begin for available space that can be used for an indefinite period. 10.4 092:- )))Y2•£e • Reconstitution Process. Wave Transit will develop general guidance and policy on ending alternate operations and returning to a non - emergency status at the designated primary facility. The Executive Directorwill designate staff to provide an assessment of the damages and the expected duration of time until the resources are restored. This person or group will also control and direr the facility recovery process. This can include regaining the use of Wave Transit building(s) or a new permanent location. Their key roles and responsibilities are as fol lows: • Damage assessment • Coordinate recovery/ rebuilding of either Wave Transit building or new permanent location • Coordinate recovery/ reinstallation of communications either at Wave Transit buildings or new permanent location • Coordinate the reimplementation of transportation services. Reconstitution Procedures. Wave Transit will establish specif ic actions to ensure atimely and efficient transition of transportation services, communications, direction and control to primary facility. Eery effort should be made to mitigate the loss of critical or vital information. After - Action Review and Remedial Action Plans. The agency wil I develop a task force to assess all phases and elements of the alternate operations and provide specific solutions to correct any areasof concern. The Executive Director alongwith the staff will meet after alternate operations are up and running and make any necessary changes. �i During activation of the COOP, a Wave Transit staff member will call in essential personnel. A tentative work schedule is 7 AM to 6 PM, or daylight hours, until the emergency is under control. Some employees maywork longer hours. The Executive Directorwill determine awork schedule as soon as possible after the activation of the plan. Wave Transit recognizesthat the COOP should be able to be activated under all conditions. • With Warning It is expected that, in many cases, Wave Transit will receive awarning of at least a few hours prior to an event. Thiswill normally enable the full execution of the OOOPwith a complete and orderly alert, notification, and deployment of key personnel to an assembly site or a pre - identified deployment location. Notification will occur through email and telephonic methods, using standard procedures developed by the agency. CFPTA Agenda Packet 01/28/2016 37 Without Warning The ability to execute the ODOPfollowing an event that occurs with little or no warning wiII depend on the severity of the emergency and the number of personnel that survive. Non -Duty Hours. Staff should be able to be alerted and activated to support operationsfor the duration of the emergency. Notification will occur by telephone. Under certain circumstances, in- person notification may be necessary. Duty Hours. If possible, the OOOPwill be activated and available staff memberswill be deployed as directed to support operationsfor the duration of the emergency. Depending on the statusof communications, notification will be made bytelephone, in- person at facilities, and usingthe designated call list In the event that the Executive Director is unavailable during an emergency, Wave Transit has developed a set of procedures to govern both orders of succession and delegations of authority. Authorized successors have been identified as key personal within Wave Transit. 6q& Communications Communications is a critical component of a successful OOOP plan. Communication systems must support connectivity to internal operations, other agencies and the public. To ensure communications during 030P events, Wave Transit has identified primary and alternate modes of communication, and preventive controls in place for each means of communication. Personal comm unications devices, such as cell phones and text i ng devices wi I I be used for transfer of information if normal telephone service is not available; otherwise, the use of "runners" will be utilized if all other methodsof communications are inoperable. The following lists identify major responsibilities of key and designated staff required to implement Wave Transit's O3OPplan. Wave Transit is a small urban transit system; therefore, it will utilize Executive and Management staff to handle all emergency preparedness situations. Each member of management may also have key people on their staff, who they will call upon as needed. The Executive Director is responsible for • Presiding over Wave Transit staff during the emergency • Keeping the public informed • Making all decisions regarding security, safety and the buildings CFPTA Agenda Packet 01/28/2016 38 The Director of Operations is responsible for • Fbstoration of transportation services • Assisting with coordinating the use of off facility centers • Coordinating emergency response between facilities • Fbporting response/ recovery efforts to the Executive Director The Faci I it i es Manager is responsible for • Coord i nat i ng t he use of off facility centers • Coordinating with the Director of Operations • The safety and security of the buildings and grounds of all locations ❑ ❑ #/ / 0 - °�WAEAE• Wave Transit has developed an approach to maintaining aviable COOP capability. This approach ensures the review and update of the COOP and its supporting documents, the orientation of training of both existing and newly hired /appointed personnel. ooyo� #/ / 0 0" ° K- ° @W AffA• - 0 W--g3j Activity Tasks Frequency Plan update and review. * Fbview entire plan for accuracy Annually * Incorporate lessons learned and changes in policy and philosophy * Manage distribution of plan updates Fbview and update * Fbview for currency and new needs Annually supporting Memoranda of * Incorporate changes, if required Understanding/Agreements *Obtain signature renewing agreement or (Appendix A) confirming validity Train new key personal *Provide an orientation and training class Within 30 *Schedule participation in all training and days of hire exercise events CFPTA Agenda Packet 01/28/2016 39 NEW HANOVER COUNTY CONTRACT # 08 -0090 STATE OF NORTH CAROLINA MEMORANDUM OF UNDERSTANDING NEW HANOVER COUNTY WHEREAS, a critical need exists for buses to transport persons out of harms way when either isolated emergencies, hurricanes, or other large scale emergencies present a need to evacuate; WHEREAS, various public entities have buses available that could be utilized to address emergency situations. NOW, THEREFORE the parties hereto agree as follows: 1. Upon notification from the New Hanover County Emergency Management Director (hereinafter Director), the Cape Fear Public Transportation Authority (WAVE) shall make available to New Hanover County designated buses with drivers for emergency evacuations, as set forth in the attached Exhibit "A ". New Hanover County shall reimburse WAVE according to the fee schedule (Exhibit "A'% as agreed upon by all parties. The buses will be expeditiously dispatched to a staging area specified by the Director. 2. This agreement shall be ongoing and remain in full force and effect unless terminated by giving thirty days written notice. This the day of 2008. New Hanover County By: County Manager THIS INSTRUMENT HAS BEEN PRE-AUDITED [N THE MANNER REQUIRED BY THE LOCAL GOVERNMENT AND FISCAL CONTROL ACT. �, Cape Feaz Public Tran sportation W= By: D i3 el 10 W s SE ( ) est 2004 'e,� ATTEST: N' Secretary to the Board das fio ,',"nty'Qtorney l DIAL 5 CFPTA Agenda Packet 01/28/2016 40 Cape Fear Public Transportation Authority System Security Plan Effective January 28, 2016 Revision 003 CFPTA Agenda Packet 01/28/2016 41 t ill ; ;f,1 Section 1: Introduction to System Security ................................................................................. ..............................5 1.1 Purpose of System Security Program Plan and Program ............................................ ............................... 5 1.2 Goal, Objectives, and Tasks of the Program ............................................................... ............................... 5 1.3 Scope of Program ........................................................................................................ ............................... 6 1.4 Security and Law Enforcement .................................................................................... ..............................7 1.5 Management Authority ............................................................................................... ............................... 7 1.6 Government Involvement ........................................................................................... ............................... 7 1.7 Definitions .................................................................................................................... ..............................7 Section2: Transit System Description ....................................................................................... ............................... 9 2.1 Background and History of Transit Agency ............................................................... ............................... 9 2.2 Organizational Structure ............................................................................................. .............................10 2.3 Human Resources ....................................................................................................... .............................11 2.4 Passengers ................................................................................................................... .............................11 2.5 Transit Services /Operations ........................................................................................ .............................11 2.6 Operating Environment ............................................................................................. ............................... 11 2.7 Passenger, Vehicle, and System Safety Program ........................................................ .............................13 2.8 Current Security Conditions ........................................................................................ .............................13 2.9 Existing Security Capabilities and Practices ............................................................... .............................13 Section 3: Management of the System Security Plan ................................................................ .............................14 3.1 Responsibility for System Security Plan ..................................................................... .............................14 3.2 Management of the Program ....................................................................................... .............................14 3.3 Division of Security Responsibilities .......................................................................... .............................14 Section 4: System Security Program Roles and Responsibilities .............................................. .............................18 4.1 Planning ...................................................................................................................... .............................18 4.2 Proactive Measures ..................................................................................................... .............................18 4.3 Training ..................................................................................................................... ............................... 19 4.4 Day -to -Day Activities ................................................................................................. .............................19 Section 5: Threat and Vulnerability Identification, Assessment and Resolution ....................... .............................20 5.1 Threats and Vulnerability Identification ................................................................... ............................... 20 5.2 Threats and Vulnerability Assessment ...................................................................... ............................... 21 5.3 Threats and Vulnerability Resolution ......................................................................... .............................23 Section 6: Implementation Goals and Objectives ...................................................................... .............................23 6.1 Implementation Schedule ............................................................................................ .............................23 6.2 Evaluation ................................................................................................................... .............................24 Section 7: Modification of the System Security Program Plan .................................................. .............................24 7.1 Initiation .................................................................................................................... ............................... 24 7.2 Review Process ......................................................................................................... ............................... 24 7.2 Implement Modifications .......................................................................................... ............................... 24 CFPTA Agenda Packet 01/28/2016 42 This System Security Plan was adopted by: Cape Fear Public Transportation Authority Adopted at a regular meeting on January 28, 2016 By: (seal) Jeffrey B. Petroff, Chairman Attest Don Betz, Secretary CFPTA Agenda Packet 01/28/2016 43 System Security Program Plan Revision History CFPTA Agenda Packet 01/28/2016 44 VIII a. a o . , a 'u' "" a o ® . 06/15/2012 001 No Revisions Required. a. Updated organization chart 06/01/2013 002 b. Added facility under construction c. Added new federal requirements 06/23/2014 002 Updated organization chart. Attached to chart into current document. a. Updated organization chart b. Added new facility, and removed two old facilities 1/28/16 003 c. Removed Safety and Training Manager, reassigned duties d. Moved some mechanic duties to Director of Planning and Development, as head of facilities CFPTA Agenda Packet 01/28/2016 44 Section 1: Introduction to System Security 1.1 Purpose of System Security Program Plan and Program To emphasize the importance of security in all aspects of our organization, the Cape Fear Public Transportation Authority (Wave Transit) has established a set of comprehensive security activities which are documented in this System Security Program Plan. The overall goal of the Security Program is to maximize the level of security afforded to all our passengers, employees, and other individuals who come into contact with our system, vehicles, and facilities. As a result of this program, Wave Transit hopes to achieve not only an improved security record, but to establish security in concert with system safety as our number one priority. In order to be effective, the program documented is oriented toward identifying potential security problems and implementing remedial and /or mitigating solutions before security breaches can occur. In addition, this Program Plan emphasizes post security breach analyses so that appropriate and effective steps can be taken to minimize or prevent security breaches in the future. The purpose of this plan is to help establish and maintain the System Security Program for Wave Transit. It serves as a blueprint for all security activities by: • establishing how security activities are organized; • outlining employee responsibilities with respect to security; • instituting threat and vulnerability identification, assessment and resolution methodologies; and • setting goals and objectives. This plan will be evaluated annually and updated as necessary to record and evaluate past security performance of the system, to identify modifications that are needed and to establish objectives for the upcoming year. Although this plan sets a course for the direction of the Security Program to follow, the plan's existence alone does not guarantee success. A commitment by Wave Transit and all of its employees to incorporate security into every aspect of the system's operations is the only way to ensure improvement. For this reason, Wave Transit's employees are considered to be the most important component of both this Security Plan and the Security Program it supports. 1.2 Goal, Objectives, and Tasks of the Program This Program demonstrates Wave Transit's process for addressing system security and emergency preparedness. System Security — The application of operating, technical, and management techniques and principles to the security aspects of a system throughout its life to reduce threats and vulnerabilities to the most practical level through the most effective use of available resources. Emergency Preparedness — A uniform basis for operating policies and procedures for mobilizing transit agency and other public safety resources to assure rapid, controlled, and predictable responses to various types of transit and community emergencies. A. Goals The goal of the System Security Plan is to provide Wave Transit with a security and emergency preparedness capability that will: 1. Ensure that security and emergency preparedness are addressed during all phases of system operation, including the hiring and training of agency personnel, the procurement and maintenance of agency equipment, the development of agency policies, rules and procedures, and coordination with local public safety and community emergency planning agencies. CFPTA Agenda Packet 01/28/2016 45 2. Promote analysis tools and methodologies to encourage safe system operation through the identification, evaluation and resolution of threats and vulnerabilities, and the on -going assessment of agency capabilities and readiness. 3. Create a culture that supports employee safety and security and safe system operation (during normal and emergency conditions) through motivated compliance with agency rules and procedures and the appropriate use of operation of equipment. B. Objectives and Tasks The Security Program has five objectives with associated tasks: Objective Associated Task Achieve a level of security performance and . Review materials available from FTA and emergency readiness that meets or exceeds NCDOT and other agencies regarding industry operating experience of similarly -sized agencies. standards. • Establish target measures of system security and emergency preparedness performance. • Develop program budget and review process commensurate with program scope. Increase and strengthen community involvement . Establish scheduled and on -going meetings and participation in the safety and security of our with local emergency responders. system. • Regularly review local Emergency Operations Plans. Develop and implement a vulnerability assessment . Establish Vulnerability Assessment Team program, and based on the results of the program, . Initiate Annual Assessment Program, document establish a course of action for improving physical results, and report recommending action items security measures and emergency response for implementation. capabilities. Expand our training program for employees and . Develop training program in coordination with contractors to address security awareness and Wave Transit and local law enforcement. emergency management issues. . Train all operators, supervisors, and facilities manage s. Enhance coordination with state and federal . Coordinate with FTA Regional Office and agencies regarding security and emergency NCDOT regarding notifications and resources preparedness issues, particularly NCDOT and FTA. for security and emergency preparedness training. • Ensure adequate and proper distribution of all information and materials from FTA and NCDOT throughout Wave Transit. 1.3 Scope of Program Wave Transit's Security Plan is applicable to all aspects of our current service, ensuring that our operations, training, coordination with local public safety agencies, and general security and emergency preparedness planning address concerns resulting from heightened threat levels. Key elements of the scope of the Security Plan include: 1. An evaluation of our current capabilities to identify and prevent security incidents that may occur on our property. 2. Development of a Vulnerability Assessment Program to identify our weaknesses and guide planning activities. 3. Improved Physical Security 4. Review and expand, as needed, our training program for security and emergency response. 5. Enhanced emergency planning and procedures development. 6. Improved coordination with the Public Safety Agencies in our service area. CFPTA Agenda Packet 01/28/2016 46 1.4 Security and Law Enforcement Due to the relatively small size of Wave Transit, armed, professional security services are the duty of the Wilmington Police Department (WPD) and the New Hanover County Sheriff's Department. A. Agency Commitment Wave Transit fully commits to employee and passenger safety. The bulk of the security responsibilities are assigned to the front -line operations supervisors. The functions of the supervisors acting in a security role are to maximize passenger and employee security; minimize fare evasion, facility vandalism, and destruction; and generally increase the quality of service provided by Wave Transit. Supervisors work closely with the local law enforcement whenever a situation requires. B. Radio Communications Wave Transit maintains two radio channels, either of which can be used during a security incident by any involved supervisor or operator. In addition, Wave Transit's AVL system has security alerts that may be activated during a security incident. 1.5 Management Authority The authority for implementing the Security Plan resides with the Wave Transit Executive Director and the Board of Directors. The Executive Director has the overall authority to carry out Wave Transit's mission statement. The responsibility and authority for the preparation, implementation and update of the System Security Plan rests with the Director of Operations, as authorized by the Executive Director. 1.6 Government Involvement Wave Transit coordinates with state and federal government agencies to receive funding to support and ensure compliance with regulations and grant requirements. Funding sources include federal, state, local and fares. While there is no dedicated source of funding, it is expected that current funding levels will remain the same. This level of government support allows Wave Transit to maintain its security program based on stable budgeting levels. At the current time, the only funding requirement with a direct impact on security relates to federal funds received under 49 USCS 5336. 49 USCS 5307 (J)(i) requires that the recipient of federal transportation funds under 49 USCS 5336 spend at least one percent of the amount received on mass transportation security projects. 1.7 Definitions Emergency: A situation which is life threatening to passengers, employees, or other interested citizens or which causes damage to any transit vehicle or facility or results in the significant theft of services and reduces the ability of the system to fulfill its mission. Fatality: A transit - caused death that occurs within 30 days of the transit incident. Injury: Any physical damage or harm to a person that requires immediate medical attention and hospitalization. Safety: Freedom from danger. Security: Freedom from intentional danger Security Breach: An unforeseen event or occurrence that endangers life or property and may result in the loss of services or system equipment. Security incident: An unforeseen event or occurrence that does not necessarily result in death, injury, or significant property damage but may result in minor loss of revenue. CFPTA Agenda Packet 01/28/2016 47 Security threat: Any source that may result in a security breach, such as vandal or disgruntled employee; or an activity, such as an assault, intrusion, fire, etc. System: A composite of people (employees, passengers, others), property (facilities and equipment), environment (physical, social, institutional), and procedures (standard operating, emergency operating, and training) which are integrated to perform a specific operational function in a specific environment. System security: The application of operating, technical, and management techniques and principles to the security aspects of a system throughout its life to reduce threats and vulnerabilities to the most practical level through the most effective use of available resources. System security management: An element of management that defines the system security requirements and ensures the planning, implementation, and accomplishments of system security tasks and activities. System security program: The combined tasks and activities of system security management and system security analysis that enhance operational effectiveness by satisfying the security requirements in a timely and cost - effective manner through all phases of a system life cycle. Threat: Any real or potential condition that can cause injury or death to passengers or employees or damage to or loss of transit equipment, property, and /or facilities. Threat analysis: A systematic analysis of a system operation performed to identify threats and make recommendations for their elimination or mitigation during all revenue and non - revenue operation. Threat probability: The probability a threat will occur during the plan's life. Threat probability may be expressed in quantitative or qualitative terms. An example of a threat - probability ranking system is as follows: (a) frequent, (b) probable, (c) occasional, (d) remote, (e) improbable, and (f) impossible. Threat resolution: The analysis and subsequent action taken to reduce the risks associated with an identified threat to the lowest practical level. Threat severity: A qualitative measure of the worst possible consequences of a specific threat: Category 1— Catastrophic: May cause death or loss of a significant component of the transit system, or significant financial loss. Category 2 — Critical: May cause severe injury, severe illness, major transit system damage, or major financial loss. Category 3 — Marginal: May cause minor injury or transit system damage, or financial loss. Category 4 — Negligible: Will not result in injury, system damage, or financial loss. Unsafe condition or act: Any condition or act that endangers life or property. Vulnerability: Characteristics of passengers, employees, vehicles, and /or facilities that increase the probability of a security breach. CFPTA Agenda Packet 01/28/2016 48 Section 2: Transit System Description 2.1 Background and History of Transit Agency Created in 1974, the Wilmington Transit Authority (WTA) was initially implemented to provide public transportation to the citizens of the Wilmington area. In December 2002, the WTA adopted the name Wave, as well as a new logo and color scheme for the Authority. This change reflected a new vision for public transportation in Wilmington. Capitalizing on our coastal environment, the name Wave allowed greater name recognition throughout the area and positively represented public transportation throughout the region. Rapid sprawl and rising traffic congestion throughout the region led the City of Wilmington and New Hanover County to enter into an historic agreement in June 2003. The city and county merged the WTA and New Hanover Transportation Services to form the Wilmington/New Hanover Transportation Agency (WNHTA). This agreement merged the respective organizations for one year, in order to provide oversight of both agencies under one public transportation authority. In July of 2004 the WNHTA, the WTA and NHTS were dissolved and a new transportation authority was created. The merged entity officially became the Cape Fear Public Transportation Authority, but kept the name Wave Transit. CFPTA Agenda Packet 01/28/2016 49 l . v 0 N an Al N N m Q Q a LL U 2.3 Human Resources Wave Transit employs approximately forty -five employees. The paratransit services are directly operated by Wave Transit employees. A third parry contractor is contracted to run the fixed route and maintenance operations. The contractor employs approximately eighty employees. Wave Transit does not have a dedicated security department, but instead manages security with internal roles and responsibilities. Below is a list of the positions and a summary of their security responsibilities: Executive Director: • Responsible for all oversight of system security • Approves reports as required to FTA, NTD, and Board of Directors Director of Operations: • Oversees general compliance with the security program • Reports security breaches to Executive Director • Investigates security risk and reports findings to Executive Director • Submits reports to FTA, NTD and other agencies • Annually reviews and updates, as needed, the System Security Plan • Ensures employees and contractors are aware and in compliance with the security program • Conducts annual security audit Managers (Contract & non - Contract Positions) • Investigates and polices for security risks, reporting findings to the Director of Operations • Completes reports as required to FTA, NTD, and Authority • Ensures that employees are aware and in compliance with the security program • Responsible for security risk assessment 2.4 Passengers Wave Transit service area encompasses the City of Wilmington in New Hanover County and serves a population of over 200,000 in a two hundred square mile area. In fiscal year 2015 Wave Transit transported the following numbers of passengers during regular service: FIXED ROUTE BUS SERVICE PARATRANSIT SERVICE Average Weekday Ridership 5,166 Average Weekday Ridership 218 Average Saturday Ridership 2,136 Average Saturday Ridership 45 Average Sunday Ridership 1,051 Average Sunday Ridership 10 Total Ridership 1,476,773 Total Ridership 58,253 2.5 Transit Services /Operations Wave Transit operates fifteen (15) fixed routes and nine (9) UNCW shuttle routes. The paratransit division uses approximately twenty -four (24) vans to provide non medical transportation and ADA complementary services. Wave currently provides two (2) Van Pools for commuting services and there are plans to expand another three (3) vans next fiscal year. The fixed route and paratransit operating hours are Monday through Saturday 06:00 am to 9:00 pm and Sunday 09:00 am to 6:00 pm. For fixed route a combination of 35 foot low floor buses and 25 foot accessible shuttles are used to provide service. The paratransit service is provided using wheelchair accessible vans and 20 foot accessible light transit vehicles. Wave transit operates out of two facilities. Forden Station is the main transfer station and administration building, and the Ops Center houses the fixed route, paratransit, and maintenance operations. 2.6 Operating Environment A. Operating Conditions CFPTA Agenda Packet 01/28/2016 51 Traffic Environment: The traffic environment in the Wave Transit service area is greatly affected by seasonal travel to the area. Traffic congestion along main roads is significant to cause service delays. Geography of Area: The service area is relatively flat throughout. Being a coastal area, there are a number of bridges over main water areas and wetlands. Weather: The weather during the hurricane season can be unpredicatable and affect service. Wave Transit cooperates and performs hurricane drills with local emergency services. Temperatures in July and August can reach to the high 90's and low 100's causing difficulty with over heating vehicles. The area experiences minimal snow accumalations during the winter. B. Community Crime Rate The City of Wilmington crime rates for the most recent ten years available is shown below. This information is provided from the City of Wilmington's website and is available at htt> 7: / /www.wilminLtonnc.Lyov /-Dolice debartment /office of the chief/crime scats /violent crime totals. This information is included in this plan to coincide with cooperative efforts to reduce crime and police calls on Wave Transit vehicles. Wave Transit has had one violent crime attempt reported outside a vehicle or facility during the last twelve months. M 1,0+00 N 0 n b e S11 r 0 R 600 0 f f e 400 n 5, e 200 2002 20240 2004 , 2005 240005 20002 2005 2009 20,20 21111 20112 Yew CFPTA Agenda Packet 01/28/2016 52 2.7 Passenger, Vehicle, and System Safety Program Wave Transit adopted a System Safety Program Plan (SSPP) in December 2011. The plan is reviewed annually by the Director of Operations. The SSPP and this Security Plan together describe the methodology Wave Transit uses throughout the life cycles of transit activities as they impact the safety and security of the operation. 2.8 Current Security Conditions There are currently no significant security concerns at any of Wave Transit's two facilities. All facilities are equipped with security alarms, a video monitoring system, and have controlled access to the interior of the building. 2.9 Existing Security Capabilities and Practices Wave Transit employs the following proactive security measures: • Pre -trip walkthroughs • Annual checking services • Strict policy for fare evasion • Increased lighting in passenger waiting shelters • Modern radio communication system • No vagrancy /loitering policy on buses or at stops & stations • Employee awareness for security risks The above measures are the primary responsibility of Wave Transit and its Contractor. Secondary responsibility is with the Wilmington Police Department. Wave Transit coordinates training and information with the police department. Below are some specific proactive steps to security awareness: • Training : In addition to a comprehensive safety training program, employees are trained on dealing with security related incidents. The training includes sessions on fare evasion, security awareness, preventive measures in safety and security. • Validating Fareboxes: Electronic validating fareboxes are installed in the entire fleet of fixed -route vehicles. The fareboxes have greatly reduced fare evasion /shortchanges, providing audible signals for fare collection. The paratransit vehicles are equipped with drop box style fareboxes. • Vehicle Video Surveillance: Digital video surveillance units are installed in fixed -route and paratransit vehicles. • Building Video Surveillance: Digital video surveillance units are installed at the main transfer and administration building, as well as the Ops Center. • Building Access Control: The both Wave Transit buildings are equipped with building control access. All security incidents are required to be reported to a supervisor immediately. Failure to do so exposes Wave Transit to potential liability. The report allows Wave Transit to adequately track security breaches. The employee is required to complete an Incident report so a permanent record of the incident is on file. Any security breaches that involve any misdemeanors or felonies are required to be handled by the Director of Operations and Wilmington Police Department. Any arrests or citations will be at the sole discretion of the police and Wave Transit will provide assistance as directed. CFPTA Agenda Packet 01/28/2016 53 Section 3: Management of the System Security Plan 3.1 Responsibility for System Security Plan Wave Transit management recognizes the priority of system security and expects all employees, especially front- line employees, to understand and adopt their security roles and responsibilities, increasing their own personal safety and the safety of the ridership. As directed by the Executive Director, the Director of Operations is responsible for setting and revising the transit system's security policies. 3.2 Management of the Program Under the authority of the Wave Transit's Board of Directors the Executive Director has the overall authority to carry out Wave Transit's mission statement. The responsibilities of the Executive Director include the following specific security activities: • Being ultimately responsible for secure transit system operations • Communicating security as a top priority to all employees • Developing relations with outside organizations that contribute to the program The System Security Plan is intended as a living document requiring annual updating. The responsibility and authority for the preparation, implementation, and update of the System Security Plan will serve as a security management tool to ensure that the goals and objectives are achieved. The Director of Operations is responsible for the administration of the System Security Program including the performance of specific system security tasks as well as monitoring and providing support for system security activities throughout Wave Transit. The following are specific activities related to administering the Security System Program Listening to and taking appropriate action on all security concerns Identifying potential security concerns in any part of the transit system's operation Working to ensure that the Program is carried out on a daily basis 3.3 Division of Security Responsibilities Wave Transit hopes to ensure that, if confronted with a security event or major emergency, personnel will respond effectively, using good judgment, ensuring due diligence, and building on best practices identified in training. This level of proficiency requires the establishment of mechanisms to be used by all personnel to identify security threats and vulnerabilities associated with operations and to develop controls to eliminate or minimize them. All employees, especially those working directly with passengers, are expected to support the Security Plan. A. All Personnel Wave Transit personnel must understand and adopt their specific roles and responsibilities, as identified in the Security Plan, by increasing their own personal safety and the safety of the passengers, during normal operations and in emergency conditions. To ensure the success of the Security Plan, the following functions must be performed: • Immediately reporting all suspicious activity, no matter how insignificant it may seem • Immediately report all security incidents • Using proper judgment when managing disruptive passengers and potentially volatile situations • Participation in all training • Becoming familiar with, and operating within, all security and emergency preparedness procedures for the assigned work activity • Accurately complete Incident Reports on security issues CFPTA Agenda Packet 01/28/2016 54 B. Executive Director Under the authority of the Wave Transit's Board of Directors, the Executive Director has the overall authority to develop and execute the agency's Security Plan. In addition, the Executive Director is responsible for the following specific activities: • Ensuring that sufficient resources and attention are devoted to the Security Plan, including: • Development and enforcement of safety and security regulations; • Development emergency operating procedures to maximize transit system response effectiveness and minimizing system interruptions during emergencies and security incidents; • Provision of proper training and equipment to employees to allow an effective response to security incidents and emergencies • Development of an effective notification and reporting system for security incidents and emergencies • Designating a Manager for the System Security Program and Pland • Communicating security and emergency preparedness as top priorities to all employeesd • Developing relations with outside organizations that contribute to the Security Plan, including local public safety and emergency planning agencies C. Director of Operations To ensure coordinated development and implementation of the Security Plan, the Executive Director has designated the Director of Operations as the Security Program Manager (SPM) for development and implementation of the Security Plan. The SPM has been granted the authority to utilize Wave Transit resources to develop the Security Program and Plan, to monitor its implementation, and to ensure attainment of security goals and objectives. The Director of Operations has the responsibility for overseeing the Security Program on a daily basis. The Director of Operations will be the direct liaison with the agency's operators and dispatchers, regarding the Program. In managing this Program, the SPM will: • Be responsible for successfully administering the Security Plan and establishing, monitoring, and reporting on the system's security and emergency preparedness objectives • Review current agency safety, security and emergency policies, procedures, and plans, and identifying needed improvements • Develop and implement plans for addressing identified improvements • Review new agency purchases to identify security related impacts D. Managers Managers are responsible for communicating the transit agency's security policies to supervisors, employees and contractors. For this reason, managers must have full knowledge of all security rules and policies. Managers must communicate those policies to Wave Transit operations supervisors and personnel in a manner that encourages them to incorporate System Security Plan practices into their everyday work. The specific responsibilities of managers include the following. • Having full knowledge of all standard and emergency operating procedures. • Provide adequate supervisor, dispatcher, mechanic, and operator training and continuing instruction for all employees (and volunteers and contractors) regarding security and emergency preparedness • Develop, publish, and enforce reasonable procedures pertinent to agency activities for security and emergency preparedness • Coordinate with local public safety agencies, local community emergency planning agencies, and local human services agencies to address security and emergency preparedness; including participation in formal meetings and committees CFPTA Agenda Packet 01/28/2016 55 E. Supervisors Supervisors are responsible for communicating the transit agency's security policies to all employees and contractors. For this reason, supervisors must have full knowledge of all security rules and policies. Supervisors must communicate those policies to Wave Transit operations personnel in a manner that encourages them to incorporate System Security Plan practices into their everyday work. The specific responsibilities of supervisors include the following. • Having full knowledge of all standard and emergency operating procedures. • Ensuring that employees make security and emergency preparedness aprimary concern when on the job. • Cooperating fully with the Security Plan regarding any accident investigations as well as listening and acting upon any security concerns raised. • Immediately reporting security concerns to their manager. In addition, when supporting response to an incident, supervisors are expected to: • Provide leadership and direction to employees during security incidents • Handle minor non - threatening rule violations • Defuse minor arguments • Determine when to call for assistance • Respond to fare disputes and service complaints • Respond to security related calls with police officers when required, rendering assistance with crowd control, victim /witness information gathering, and general on -scene assistance • Complete necessary security related reports • Take photographs of damage and injuries • Coordinate with all outside agencies at incident scenes F. Operators In addition to the general responsibilities identified in paragraph A (All Personnel) above, drivers are responsible for exercising maximum care and good judgment in identifying and reporting suspicious activities, in managing security incidents, and in responding to emergencies. Each driver will: • Take charge of a security incident scene until the arrival of supervisory or emergency personnel • Collect fares in accordance with agency policy • Attempt to handle minor non - threatening rule violations • Attempt to defuse minor arguments • Determine when to call for assistance • Maintain control of the vehicle • Report all security incidents to agency dispatch • Complete all necessary security related reports G. Other Personnel Other personnel who support Wave Transit also have responsibilities for the Security Plan. Dispatchers are expected to: • Receive calls for assistance • Dispatch supervisors and emergency response personnel • Coordinate with law enforcement and emergency medical service communications centers • Notify supervisory and management staff of serious incidents • Establish on -scene communication • Complete any required security related reports • Provide direction to on -scene personnel CFPTA Agenda Packet 01/28/2016 56 Mechanics are expected to: • Report vandalism • Report threats and vulnerabilities of vehicle storage facilities • Provide priority response to safety and security critical items such as lighting • Set facility alarm systems when leaving facilities unattended Human Resources personnel are responsible for: • Ensuring all pre - employment screening processes are carried out effectively • Notifying the Executive Director of employee disciplinary action that may result in the affected employee becoming a risk to facilities, systems, passengers, employees or other assets • Educating employees on employee ID policy and procedure Director of Planning and Development is expected to: • Maintain building alarm systems • Address security concerns arising from building and grounds equipment damage or malfunction F. Other Personnel P — Primary Responsibility; S- Support Responsibility CFPTA Agenda Packet 01/28/2016 57 Executive Responsibility Director Directors Managers Conduct internal investigations of alleged theft of S P S property. Conduct criminal background investigations of S S P employment applicants. Conduct investigation of alleged insurance benefit S P S fraud. Conduct investigation of alleged crimes on bus & rail S S P systems, and other properties. Interact with area police jurisdictions within the service area. S P S Monitor video surveillance systems S S P Conduct annual security audit S P S Conduct security assessments of properties. S P S Collect and analyze criminal incident data. S S P Conduct investigation of employee, policy, S S P procedure, or rules violations. Conduct observations of operating employees for S S P compliance with SOPS. Reviews and approves security training modules of S P S all security related training. P — Primary Responsibility; S- Support Responsibility CFPTA Agenda Packet 01/28/2016 57 Section 4: System Security Program Roles and Responsibilities 4.1 Planning During the development and implementation of the System Security Program Plan, the Security Program Manager (SPM) and will be responsible for security planning, including the following: • Assisting in the overall development of the plan • Writing specific portions of the plan • Assisting in presenting the plan to the Board of Directors for review, modification, and approval • Coordinating the establishment of security procedures with other department and division managers • Coordinating the establishment of a security incident reporting system • Coordinating the establishment of a system wide threat and vulnerability assessment program After the establishment of the initial plan most planning activities will become ongoing and will involve the SPM, Directors and Managers. The SPM will be responsible for: • Establishing and attending regularly scheduled security planning meetings • Soliciting ideas from all staff on improved security • Reviewing and updating the System Security Program Plan • Presenting modifications to the plan for review and submission to Executive Director for approval • Assessing agency readiness for response to security threats Directors will be responsible for: • Reviewing new security activities to determine how they impact the areas of responsibility • Developing implementation strategies for security- related activities to be assigned • Planning fiscal requirements of security activities • Sharing their security concerns and ideas for improvement • Considering security aspects in all equipment acquisitions Managers: • Soliciting ideas from all staff on improved security • Determining training needs for security related activities • Determining equipment requirements for all security activities All employees regardless of assignment will be expected to: • Consider the security of transit passengers, vehicles, and facilities in the performance of all of their regular activities • Offer suggestions for the improved security of transit passengers, vehicles, and facilities to their supervisor 4.2 Proactive Measures Proactive security measures are those sub - programs or activities undertaken to prevent breaches in security or to minimize threats of vulnerabilities. Proactive measures have been implemented in the following areas, and are carried out as regular, on -going activities. Fare Evasion: Regularly review fare collections and reports on fare receipts. Supervisor Presence: To minimize transit incidents, and to promote a sense of security among high boarding stops and transfer stations, vehicles are regularly boarded by supervisors. CFPTA Agenda Packet 01/28/2016 58 Incidents Onboard Transit Vehicles: Video surveillance cameras are installed in vehicles. The camera system has a significant deterrent effect. 4.3 Training A. System Wide Training of All Employees All Wave Transit employees, regardless of assignment, receive training by their supervisor on threats against employees, and when to request police assistance. All employees are also provided access to all security plans that provide guidelines for employees to deal with commonly encountered situations, and provide information to allow employees to understand security incidents. B. Operations Department Employees All operators are provided one week classroom instruction, a portion of which deals with security related training. Below is an outline of the security training provided: • General Rules: General employee rules, includes instruction on duty to report any safety or security hazards observed by employees. • Personal Appearance and Conduct: Covers uniforms, grooming, and employee conduct. • Customer Service: Covers expectations of employees when dealing with the public, includes instruction on how and to whom to report security incidents, and types of individuals or situations to be aware of and report. • Traffic Laws: Covers applicable traffic related laws and regulations, drug and alcohol testing, and drug and alcohol use restrictions. • Pre -trip inspection: Provides instruction in thorough inspection of a bus prior to placing the bus in service. • Maintenance and Operations: Provides instruction on bus operating procedures and identifying common mechanical problems; also stresses the importance of graffiti removal, and identification, notification to security personnel, and documentation of gang related graffiti. • Fare Handling: Covers fare collection procedures and provides instruction in dealing with fare disputes, conflict resolution, and notification of security personnel. • Americans with Disabilities Act Requirements: Provides instruction in complying with ADA requirements and providing service to disabled patrons. • Emergency Procedures: Provides instruction in silent alarm procedures, involvement in traffic accidents, and medical emergencies involving passengers. • Safety Procedures: Provides instruction in dealing with traffic safety issues, procedures for drivers to follow if involved in a traffic accident, fire, chemical or biological spill procedures, and procedures for dealing with suspicious objects or suspected explosive devices. • Radio Procedures: Provides instruction on radio procedure for both routine and emergency radio traffic. Includes instruction on reporting crimes, suspicious acts, and potentially hazardous situations. • Report Writing: Provides instruction on report writing, and reporting requirements. 4.4 Day -to -Day Activities A. Director of Operations • Implementation of employee identification badge and access control program • Facility access controls • Observation of facilities with video surveillance cameras. B. Dispatch Offices • Provide direct supervision during system operations • Receive radio calls for assistance from employees • Dispatch supervisory and managerial personnel of serious /significant incidents involving transit personnel, vehicles, property or equipment • Complete any required security- related reports • Provide verbal direction and assistance to on -scene personnel C. Operations Managers CFPTA Agenda Packet 01/28/2016 59 • Provide leadership and direction during security incidents • Handle rule violations • Make decisions regarding the continuation of operations • Coordinate with transportation dispatchers and with outside agencies at incident scenes which disrupt bus service • Incident reporting and emergency response D. Operators • Report all security incidents to dispatch • Manage accidents scenes as to minimize the possibility of any injuries to employees, passengers or citizens, and to minimize the possibility of damage to any equipment or property. • Attempt to handle minor, non - threatening rule violations • Maintain safe control of the vehicles • Complete all necessary security related reports E. Fare Counters • Utilize proper money handling techniques to assure the security of monies collected • Identify security issues relative to revenue collection and processing • Report all security incidents • Complete all security and fare related paperwork Section 5: Threat and Vulnerability Identification, Assessment and Resolution Threats and vulnerabilities to a transit system cover a wide array of events, virtually none of which can be totally eliminated while still operating the system. Since no system can be rendered totally secure, once threats and vulnerabilities are identified, their impact on the total system must be assessed to determine whether to accept the risk of a particular danger, and the extent to which corrective measures can eliminate or reduce its severity. Thus, security is a process of risk management, identifying major threats and considering how vulnerable the system might be to the actions they threaten. Threats are defined as specific activities that will damage the system, its facilities, or it patrons. Threats include any actions which detract from overall security. They range from the extreme of terrorist- initiated bombs or hostage - taking to more common events such as theft of services, pickpocketing, graffiti and vandalism. Those responsible for identifying and assessing threats and vulnerabilities must not only measure the degree of potential danger, but the chances of that particular danger actually occurring. Vulnerability is defined as the susceptibility of the system to a particular type of security hazard. Vulnerabilities can be corrected, but risk analysis must be undertaken to determine which vulnerabilities take the highest priority. For example, because transit systems cover a vast amount of territory that is often unfenced or otherwise unprotected, equipment is vulnerable to terrorist attack. 5.1 Threats and Vulnerability Identification Threat and vulnerability identification includes the following methods: • Adoption of policies and procedures • Assignment of threat and vulnerability identification to personnel • Methodology for data collection Preparedness is a measure of the ability to withstand or respond to threats and vulnerabilities as they may occur. Due to the nature of the security function, few threats can be totally eliminated, thus preparedness to respond to breaches when they occur is a major component of a System Security Plan. Wave Transit uses a three- pronged approach for measuring preparedness. The three areas are designed to mesh closely with the threat and CFPTA Agenda Packet 01/28/2016 60 vulnerability identification process, providing an opportunity to improve identification, outline training needs, and reinforce the importance of security throughout the system. Equipment Preparedness: All security (and safety) equipment will be required to be inspected at regular intervals. This includes inspection on preventive maintenance (PM) checks and defined inspections on equipment that is not physically located on a vehicle. Any equipment found to be non - functional at the time of inspection will be reported to one's supervisor immediately. Repairs to the equipment will receive the highest priority and the vehicle will not be placed into revenue service until all security repairs are complete and the equipment is functioning as designed. Parts for security equipment will receive priority inventory status. Employee Proficiency: Security equipment will be used and maintained only by employees who have received the proper training. Initial training will be done by qualified representatives of the manufacturer of the security device. Ongoing training will be provided by supervisory staff who have been trained by manufacturer representatives. System Effectiveness: The Security Program will be evaluated on an annual basis. This evaluation will include plan updates, training evaluation, security devices and measures and additional initiatives that could be undertaken to increase the effectiveness of the program. 5.2 Threats and Vulnerability Assessment Data collection is an important tool in the System Security Plan. Reliable data will enable Wave Transit to reduce security risks through proper planning. Internal data that is relevant to the plan include: • Incident reports • Passenger complaints • Police reports • Employee records and complaints • Personnel records • Physical plans of all facilities Many external events will raise the vulnerability for Wave transit that will require temporary responses. Such external events include changes in traffic patterns leading to major route restructures, political rallies, events in the service area, and terrorism or political unrest in other areas. The above should include enough information to ensure that any follow -up steps to the incident can be implemented with the information gathered at the time of the incident. Follow -up procedures ensure that the incident is investigated and reviewed by enough personnel to prevent reoccurrence. Data from the above incidents will be reviewed annually during the plan update to make the necessary changes to the plan. The flowchart below outlines the flow of security incidents through Wave Transit. Incident Report Staff review and Action as Required Police Assistance as Needed Preventative Measures Implemented CFPTA Agenda Packet 01/28/2016 61 Since Wave Transit is a public entity, many reports fall under the Open Record Act provisions of both Federal and State ordinances and codes. Conceivably, this System Security Plan could actually be used by a person or group against Wave Transit. For this reason, this document will be distributed on a limited basis to entities which may fall under open record guidelines. Organizations with an interest in the security of Wave Transit which may fall under these guidelines will be made aware that the Plan exists and can review the Plan at Wave Transit. The relevant portions of the Plan will be distributed to all direct employees of the system who will be expected to familiarize themselves with the Plan and Program. Employees of contractors to Wave Transit will be given the Plan or certain excerpts of the plan as deemed appropriate. The following Threat Conditions each represent an increasing risk of terrorist attacks and the preventative measures for each risk category. A. Low Condition (Green) This condition is declared when there is a low risk of terrorist attacks. Wave Transit will respond to a Green threat level by implementing the following protective measures: • Refining and exercising as appropriate preplanned Protective Measures • Ensuring personnel receive proper training on the Homeland Security Advisory System and specific preplanned department or agency Protective Measures • Institutionalizing a process to assure that all facilities and regulated sectors are regularly assessed for vulnerabilities to terrorist attacks, and all reasonable measures are taken to mitigate these vulnerabilities. B. Guarded Condition (Blue) This condition is declared when there is a general risk of terrorist attacks. In addition to the Protective Measures taken in the previous Threat Condition, Wave Transit will respond to a Blue threat level by implementing the following protective measures: • Checking communications with designated emergency response or command locations • Reviewing and updating emergency response procedures • Providing the public with any information that would strengthen its ability to act appropriately C. Elevated Condition (Yellow) An Elevated Condition is declared when there is a significant risk of terrorist attacks. In addition to the Protective Measures taken in the previous Threat Conditions, Wave Transit will respond to a Yellow threat level by implementing the following protective measures: • Increasing surveillance of critical locations • Coordinating emergency plans as appropriate with nearby jurisdictions • Assessing whether the precise characteristics of the threat require the further refinement of preplanned Protective Measures • Implementing, as appropriate, contingency and emergency response plans D. High Condition (Orange) A High Condition is declared when there is a high risk of terrorist attacks. In addition to the Protective Measures taken in the previous Threat Conditions, Wave Transit will respond to an Orange threat level by implementing the following protective measures: • Coordinating necessary security efforts with Federal, State, and local law enforcement agencies • Taking additional precautions at public events and possibly considering alternative venues or even cancellation • Preparing to execute contingency procedures, such as moving to an alternate site or dispersing their workforce • Restricting threatened facility access to essential personnel only CFPTA Agenda Packet 01/28/2016 62 E. Severe Condition (Red) A Severe Condition reflects a severe risk of terrorist attacks. Under most circumstances, the Protective Measures for a Severe Condition are not intended to be sustained for substantial periods of time. Response to the threat level will be in accordance with DHS and DOT guidelines. In addition to the Protective Measures in the previous Threat Conditions, Wave Transit will respond to a Red threat level by implementing the following protective measures: • Increasing or redirecting personnel to address critical emergency needs • Assigning emergency response personnel and pre - positioning and mobilizing specially trained teams or resources • Monitoring, redirecting, or constraining transportation systems • Closing public and government facilities 5.3 Threats and Vulnerability Resolution Security threats and vulnerabilities are addressed to minimize crime exposure on the system. Threat and vulnerability resolution includes: • Mechanisms for activating certain types of emergency response including those authorized to respond, what levels of response are possible, and the duration the emergency response is capable of being maintained • Methods to be employed to investigate security breaches including circumstances that led to the breach • In depth research of threats and vulnerabilities to determine if the risk(s) can be managed and to provide criteria for long -term improvements in identified security risk areas Security issues are typically resolved through the following process. • An awareness program is developed and implemented to alert employees and patrons of a potential security risk on the system • New procedures are developed or existing procedures are revised to minimize the interim impact of the potential hazard • If physical enhancements are essential to mitigate the risk, the facility or system component may be redesigned, modified, or replaced to improve system security This process provides a temporary /short term solution for the potential risk until permanent, remediation measures can be implemented. An important aspect of the resolution process is a subsequent follow -up assessment to validate the effectiveness of the corrective action(s), and possible alternative/ supplemental measures, if necessary. Section 6: Implementation Goals and Objectives 6.1 Implementation Schedule Implementation and evaluation of the Plan are critical to its success. If the Plan is incomplete, flawed, or not supported, the security- planning efforts may be futile. Having completed the Program Plan, Wave Transit will ensure that the Program is effective in eliminating, mitigating, and handling security threats and breaches. The goal of the Plan is to reduce the risk from intentional threats to the employees or passengers of Wave Transit. To achieve this goal, the System Security Plan will be reviewed annually and any updates and changes will be approved by the Board of Directors. DATE TASK Annually in May Conduct Internal Threat and Vulnerability Assessment Annually No Later than June Review and update when necessary based on Threat and Vulnerability Assessment Annually in July Communicate and distribute changes to the plan to employees CFPTA Agenda Packet 01/28/2016 63 6.2 Evaluation The Plan will be audited both internally and externally. Internal audits will be accomplished through the following methods: • Management review • Success of the Plan • Staff comments • Employee comments External audits will be conducted during regularly scheduled State and Federal system and triennial reviews. Section 7: Modification of the System Security Program Plan 7.1 Initiation Beginning in April of each year, the Director of Operations will initiate a review of the System Security Plan. Input for the revisions shall be gathered and procedures for updating the plan and responsible personnel shall be identified. 7.2 Review Process The below steps and frequencies will be used to review the System Security Plan. • Review Incident Reports — Monthly • Review customer and employee complaints concerning security — Quarterly • Solicit employee input for updates or procedures regarding the plan — Annually • Conduct management review — Annually 7.2 Implement Modifications Based on results of the review process, the plan will be updated as required. The Board of Directors will approve the System Security Plan prior to dissemination. Once approved, all employees will receive a revised copy of the relevant portions for their position and supervisors will conduct training on the updates. CFPTA Agenda Packet 01/28/2016 64 Total Passengers 180,000 160,000 140,000 120,000 100,000 a 80,000 60,000 40,000 20,000 0 ,VCR, Monthly Passenger %mmary December 2015 2015/2016 98,499 117,851 152,252 146,292 134,044 107,621 Change 4.35% -8.20% -7.44% - 13.13% 0.09% -4.13% CFPTA Agenda Packet 01/28/2016 65 Seahawk Shuttle Paratransit 70,000 120,000 7,000 60,000 100,000 6,000 50,000 80,000 40,000 4,000 a 30,000 60,000 20,000 3,000 a 40,000 10,000 2,000 20,000 0 1,000 Jul Aug Sep Oct Nov Dec ■2014/2015 453 22,163 58,235 53,204 41,974 15,037 ■2014/2015 ®2015/2016 421 23,981 55,395 47,154 43,229 12,352 Change -7.06% 8.20% -4.88% - 11.37% 2.99% - 17.86% Oct Change 4.42% CFPTA Agenda Packet 01/28/2016 65 Fixed Route Paratransit 120,000 7,000 100,000 6,000 80,000 4,000 60,000 3,000 a 40,000 2,000 20,000 1,000 Dec Jul Aug Sep Oct Nov ■2014/2015 88,831 101,346 101,217 109,968 87,566 92,740 ®2015/2016 92,754 89,163 91,837 93,414 86,068 90,441 Oct Change 4.42% 02% 27% 05% 71% -2.48% 5,222 4,384 4,481 CFPTA Agenda Packet 01/28/2016 65 Paratransit 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 Jul Aug Sep Oct Nov Dec ■2014/2015 5,106 4,869 5,044 5,222 4,384 4,481 02015/2016 5,324 4,707 5,020 5,724 4,747 4,828 Change 4.27% -3.33% -0.48% 9.61% 8.28% 7.74% CFPTA Agenda Packet 01/28/2016 65 Passengers by Route December 2015 Fixed Route No. Name Passengers Transfers 101 Princess Place 15,390 2,205 103 Oleander East 6,594 1,124 104 Northeast 5,032 821 105 Medical Center 7,117 872 106 Shipyard Blvd 5,957 814 107 College Road 2,262 236 108 Market Street 6,683 889 201 Carolina Beach Road 10,104 1,181 202 Oleander West 6,915 676 203 Trolley 3,642 204 Brunswick Connector 2,469 316 205 Longleaf Park 7,243 680 207 North 3,046 381 209 Independence 7,148 674 301 Pleasure Island 839 TOTAL 90,441 10,869 UNCW 701 Blue 1,029 712 Teal 1,108 702 Green 1,309 703 Red 1,373 704 Yellow 1,919 711 Yellow Express 1,694 705 Loop 531 707 Red Express 2,839 709 Loop Express 550 UNCW Total 12,352 Para - Transit Services ADA Passengers 1,781 Non -ADA Passengers 3,047 Para - Transit Total 4,828 TOTAL PASSENGERS 107,621 CFPTA Agenda Packet 01/28/2016 66 Total Bus Passenger Trips 86,799 89,016 - 2.49% 520,008 553,614 -6.07% Total Trolley Passenger Trips 3,642 3,724 - 2.20% 23,669 28,054 - 15.63% Total UNOV Passenger Trips 12,352 15,037 - 17.86% 182,532 191,066 -4.47% Taal %xed Fbute Passenger Trips 102,793, 167,777 - 4.62 ° / 726209 772,734 - 6;62'x/' Average Weekday Passenger Trips 4,076 4,328 - 5.82% Average Saturday Passenger Trips 2,196 2,107 4.21 % Average SAnday Passenger Trips 1,084 1,084 0.00% Operating Statistics- Fixed Route Total Fbvenue Miles 99,003 98,311 0.70% 615,046 617,654 -0.42% Total Fbvenue Hours 6,858 6,799 0.87% 43,652 43,665 -0.03% Accidents Non Preventable 1 2 - 50.00% 9 13 - 30.77% Accidents Preventable 0 1 - 100.00% 1 10 - 90.00% Passenger Trips/ Fbvenue M ile 1.04 1.10 - 5.29% 1.18 1.25 -5.62% Passenger Trips/ Fbvenue Hour 14.99 15.85 - 5.44% 16.64 17.70 -5.99% Operator Overtime 2.45% 0.03% 8066.67% Farebox Fbvenue and Pass Sales $ 75,355 $ 84,160 - 10.46% $485,044 $504,746 -3.90% Average Fare per Bus Passenger $ 0.83 $ 0.91 - 8.19% $0.891 $0.87 2.81% PARATR I+ISIT MONTHLY Rscal Year to Date Ridership Statistics Current This M oath Last Year %Change Current Prier %Change Total ADA Passenger Trips 1,781 1,347 32.22% 10,540 8,385 25.70% Total Non ADA Passenger Trips 3,047 3,134 - 2.78% 21,361 20,721 3.09% Total Paratrans t Passenger Trips 4,628 4,481 7.74°/ 31,9 01 29,106 9.60% Average Weekday Passenger Trips 204 194 5.26% Average Saturday Passenger Trips 57 41 39.634 Average SAnday Passenger Trips 26 10 162.500/ Operating Statistics - Paratransit Total Fbvenue Miles 36,494 30,711 18.83% 263,704 214,996 22.66% Total Fbvenue Hours 2,476 1,614 53.41% 17,310 11,213 54.37% Accidents Non Preventable 1 2 - 50.00% 4 2 100.00% Accidents Preventable 1 0 100.00% 5 4 25.00% Passenger Trips/ Fbvenue M ile 0.13 0.15 - 9.33% 0.12 0.14 - 10.64% Passenger Trips/ Fbvenue Hour 1.95 2.78 - 29.77% 1.84 2.60 - 29.00% Operator Overtime 3.33% 1.28% 160.16% WavePbol Passengers 307 262 17.18% 2,500 1,818 37.51% Fbvenue Miles 3,069 5,896 - 47.95% 23,609 38,101 - 38.04% Fbvenue Hours 59 104 - 43.38% 529 688 -23.11% Special Services Greyhound Ticket Fbvenue $780 $5,896 - 86.77% $15,540 $17,902 - 13.19% Amtrak Passengers 292 265 10.19% 1,724 1,328 29.82% Horizon Fbvenue $1,287 $1,098 17.21 % $4,657 $5,796 - 19.65% CFPTA Agenda Packet 01/28/2016 67 Date: 7/l/2015-12/31/2015 Budget Soenario : 2016 (2) (Board Adopted Original) /i r Operating revenues Farebox revenues 622,690 634,000 (11,310) 49% 1,268,000 Passes 88,743 110,000 (21,257) 40% 220,000 Contracted services Fixed Route 177,676 210,000 (32,324) 42% 420,000 Para - Transit 346.827 331.000 15,827 52% 662.000 Total: Operating revenues 1,235,936 1,285,000 (49,064) 48% 2,570,000 Nonoperating revenues Subsidies Federal grants 1,852,604 1,773,579 79,026 52% 3,547,157 State grants 15,437 377,475 (362,038) 2% 754,950 Subsidy from primary government City of Wilmington 1,285,000 642,500 642,500 100% 1,285,000 New Hanover County 275,000 137,500 137,500 100% 275,000 Subsidy from other governments 101,250 50,188 51,063 101% 100,375 Local Government Pledged to Capital - (7,500) 7,500 0% (15,000) Other Income 70,746 55,500 15,246 64% 111,000 Total: Subsidies 3,600,037 3,029,241 570,796 59% 6,058,482 Total: Revenues and Subsidies 4.835.973 4.314.241 521.732 56% 8.628.482 Operating expenses Salaries and wages Fixed Route 1,607,594 1,634,102 26,508 49% 3,268,204 Para - Transit 303,853 327,633 23,780 46% 655,266 Taxes and benefits Taxes 139,968 151,839 11,871 46% 303,677 Benefits 473,874 520,539 46,665 46% 1,041,078 Fuels and lubricants 308,771 473,700 164,929 33% 947,400 Maintenance 522,415 269,312 (253,103) 97% 538,624 Tires 56,577 67,750 11,173 42% 135,500 Communications & Utilities 70,976 79,700 8,724 45% 159,400 Professional services 219,604 211,410 (8,194) 52% 422,820 Other services 87,101 50,563 (36,538) 86% 101,126 Insurance Liability & Property 238,067 173,250 (64,817) 69% 346,500 Auto 186,104 144,000 (42,104) 65% 288,000 Worker Comp 114,156 105,500 (8,656) 54% 211,000 Office supplies and expenses 18,840 21,100 2,260 45% 42,200 Marketing 4,238 24,850 20,612 9% 49,700 Other expenses 72,644 58,994 (13,651) 62% 117,987 Total: Operating expenses 4.424.782 4.314.241 (110.541) 51% 8.628.482 Net Results 411,191 Fund Balance Contributions City of Wilmington 157,822 157,822 157,822 New Hanover County - 157,822 (157,822) 157,822 Total: Fund Balance Contributed 157,822 315,644 157,822 315,644 CFPTA Agenda Packet 01/28/2016 68 WVO Cape Fear Public Transportation Authority �0, Box l2630° Wilmington, NC28405~(9l0) 343-0l06~Vq0543-83l7 fox °wmvetramU.com December 17, 2015 Mark D.Ahrendsem Director -Transportation Department City mfDurham 101 City Hall Plaza Durham, NC 27701 Dear Mark: <]m behalf uf the Cape Fear Pub|ic Transportation 4uthority | would like to thank you and the City nf Durham for aU|oming Wave Transit Ln purchase two surplus vehicles. The vehicles will he beneficial toour ability to provide transit service in Southeastern North Carolina. We are especially appreciative mf the efforts of Pierre ()sei-(]vvusu. We realize that our request conflicted with efforts by the City 0o sell the vehicles at auction and Pierre was instrumental in assisting us with our efforts to acquire these important assets. He is an excellent ambassador for the City ofDurham. Please pass along our appreciation tu your City Manager, Mayor, Council and M�r.Qsei-Ovvusu. If there is ever possibility for the Authority to reciprocate, please do not hesitate to contact our Executive Director. Thank you and the City of Durham again for your willingness to assist Wave Transit in our efforts to provide public transportation in the region. Re rds, Chairman nu Albert Eby, Executive Director, Cape Fear Public Transportation Authority Cape Fear Public Transportation Authority Members CFPTA Agenda Packet 01 /28/2016 69 Cape Fear Public Transportation Authority (A Component Unit of the City of Wilmington) Financial and Compliance Reports Year Ended June 30, 2015 Contents Financial Section Independent Auditor's Report 1 — 3 Management's Discussion and Analysis (Unaudited) 4-8 Basic Financial Statements Statement of Net Position 9 Statement of Revenue, Expenses and Changes in Net Position 10 Statement of Cash Flows 11 Notes to Basic Financial Statements 12-24 Required Supplemental Financial Data: 25 Schedule of Proportionate Share of Net Pension Asset for Local Government Employees' Retirement System 26 Schedule of Contributions to Local Government Employees' Retirement System 27 Supplementary Financial Information: Schedule of Revenue and Expenditures, Budget and Actual, Non -GAAP, Modified Accrual Basis, Operating Fund 28-29 Schedule of Revenue and Expenditures, Budget and Actual, Non -GAAP, Modified Accrual Basis, Capital Project Fund 30 Internal Control and Compliance Section Independent Auditor's Report on: Internal Control Over Financial Reporting and on Compliance and Other Matters Based on an Audit of Financial Statements Performed in Accordance with Government Auditing Standards Compliance for Each Major Federal Program and on Internal Control Over Compliance in Accordance With OMB Circular A -133 and the State Single Audit Implementation Act Compliance for the Major State Program and on Internal Control Over Compliance in Accordance With Applicable Sections of OMB Circular A -133 and the State Single Audit Implementation Act Schedule of Findings and Questioned Costs Corrective Action Plan Summary Schedule of Prior Audit Findings Schedule of Expenditures of Federal and State Awards Notes to the Schedule of Expenditures of Federal and State Awards 31-32 33-34 35-36 37-38 39 40 41 42 FINANCIAL SECTION • Report of Independent Certified Public Accountants • Management's Discussion and Analysis • Basic Financial Statements • Notes to Basic Financial Statements • Supplementary Financial Information (This Page Was Intentionally Left Blank) Independent Auditor's Report To the Honorable Chairman and Members of the Board of Directors Cape Fear Public Transportation Authority Wilmington, North Carolina it, 1Z 'il !� 11111b'0 ' RSM US LL Report on the Financial Statements We have audited the accompanying financial statements of Cape Fear Public Transportation Authority and its related Foundation (the Authority), a component unit of the City of Wilmington, North Carolina, as of and for the year ended June 30, 2015, and the related notes to the financial statements, which collectively comprise the Authority's basic financial statements as listed in the table of contents. Management's Responsibility for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with accounting principles generally accepted in the United States of America; this includes the design, implementation, and maintenance of internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error. Auditor's Responsibility Our responsibility is to express opinions on these financial statements based on our audit. We conducted our audit in accordance with auditing standards generally accepted in the United States of America and the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of the United States. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor's judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity's preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity's internal control. Accordingly, we express no such opinion. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of significant accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinions. .ti,,li POWER 0F B1PING Ui'DERS gl'00D AUIadI.� ..i.AX I O)Na IDA''ING 1 i;��l rcu nsrvi. Opinions In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of Cape Fear Public Transportation Authority and its related Foundation as of June 30, 2015, and the changes in their financial position and their cash flows for the year then ended in accordance with accounting principles generally accepted in the United States of America. Emphasis of Matter As discussed in Note 12 to the financial statements, in the year ending June 30, 2015, the Authority adopted new accounting guidance Governmental Accounting Standards Board Statement Number 68, Accounting and Financial Reporting for Pensions — An amendment of GASB Statement No. 27, and Governmental Accounting Standards Board Statement Number 71, Pensions Transition for Contributions made Subsequent to the Measurement Date — an amendment of GASB No. 68. Our opinion is not modified with respect to this matter. Other Matters Required Supplementary Information Accounting principles generally accepted in the United States of America require that the Management's Discussion and Analysis, on pages 4 — 8, and the Local Government Employees' Retirement System's Schedules of the Proportionate Share of the Net Pension Asset and Contributions, on pages 26 and 27, respectively, be presented to supplement the basic financial statements. Such information, although not a part of the basic financial statements, is required by the Governmental Accounting Standards Board who considers it to be an essential part of financial reporting for placing the basic financial statements in an appropriate operational, economic, or historical context. We have applied certain limited procedures to the required supplementary information in accordance with auditing standards generally accepted in the United States of America, which consisted of inquiries of management about the methods of preparing the information and comparing the information for consistency with management's responses to our inquiries, the basic financial statements, and other knowledge we obtained during our audit of the basic financial statements. We do not express an opinion or provide any assurance on the information because the limited procedures do not provide us with sufficient evidence to express an opinion or provide any assurance. Other Information Our audit was conducted for the purpose of forming an opinion on the financial statements that collectively comprise the Authority's basic financial statements. The accompanying schedules in the supplementary financial information in the financial section, and the schedule of expenditures of federal and state awards as required by U. S. Office of Management and Budget Circular A -133, Audits of States, Local Governments, and Non - Profit Organizations and the State Single Audit Implementation Act, in the internal control and compliance section, are presented for purposes of additional analysis and are not a required part of the basic financial statements. Such information is the responsibility of management and was derived from and relates directly to the underlying accounting and other records used to prepare the basic financial statements. Such information has been subjected to the auditing procedures applied in the audit of the basic financial statements and certain additional procedures, including comparing and reconciling such information directly to the underlying accounting and other records used to prepare the basic financial statements or to the basic financial statements themselves, and other additional procedures in accordance with auditing standards generally accepted in the United States of America. In our opinion, the information is fairly stated, in all material respects, in relation to the basic financial statements as a whole. 2 Other Reporting Required by Government Auditing Standards In accordance with Government Auditing Standards, we have also issued our report dated December 11, 2015, on our consideration of the Authority's internal control over financial reporting and on our tests of its compliance with certain provisions of laws, regulations, contracts, and grant agreements and other matters. The purpose of that report is to describe the scope of our testing of internal control over financial reporting and compliance and the results of that testing, and not to provide an opinion on internal control over financial reporting or on compliance. That report is an integral part of an audit performed in accordance with Government Auditing Standards in considering the Authority's internal control over financial reporting and compliance. Wilmington, North Carolina December 11, 2015 RSM US LLP, an Iowa limited liability partnership, is doing business as McGladrey LLP in the state of North Carolina and is a CPA firm registered with the North Carolina State Board of Certified Public Accountants under the name McGladrey LLP. Rules permitting the use of RSM US LLP have been published in the North Carolina Register and are pending final approval. 3 MANAGEMENT'S DISCUSSION AND ANALYSIS (This Page Was Intentionally Left Blank) Cape Fear Public Transportation Authority Management's Discussion and Analysis (Unaudited) June 30, 2015 As management of Cape Fear Public Transportation Authority and its related Foundation (the Authority), we offer readers of the Authority's financial statements this narrative overview and analysis of the financial activities of the Authority for the fiscal year ended June 30, 2015. Authority Profile Rapid sprawl and rising traffic congestion throughout the region led the City of Wilmington and New Hanover County to enter into an historic agreement in June 2003. By joint resolution, the City of Wilmington and New Hanover County merged the Wilmington Transit Authority and New Hanover Transportation Services to form the Cape Fear Public Transportation Authority. Fixed routes are served by a modern transfer facility, Forden Station, which is centrally located within the service area. A new maintenance and operations facility in the shadow of downtown Wilmington was completed and opened during the fiscal year. A downtown multimodal transportation center is also in development. The Authority is overseen by an eleven member volunteer Board of Directors appointed by the Wilmington City Council and New Hanover County Board of Commissioners. Elected officials from the City of Wilmington and New Hanover County serve on the Board. The Board is governed by an Executive Committee comprised of a Chairman, Vice Chairman and Secretary elected by Authority members. The Authority has broadened its scope of services significantly during its eleven years to include: service to Brunswick County; service to Pleasure Island; a vanpool program; the nonprofit Making Waves Foundation; brokered elderly and disabled transportation; a vanpool program; and other initiatives. During the fiscal year, the planning boundary of the Wilmington Urban Area Metropolitan Planning Organization (WMPO) was declared a Transportation Management Area (TMA) by the Census Bureau. This designation was the result of the area exceeding 200,000 in population. The change resulted in the Authority becoming a Direct Recipient of federal funding. Although the designation led to a slight increase in funding, FTA requirements changed dramatically. These changes require the Authority to comply with more stringent FTA reporting and compliance requirements. Financial Highlights • The assets and deferred outflows of the Authority exceeded its liabilities and deferred inflows at the close of the fiscal year by $21,229,192 (net position). • The Authority's total net position increased by $6,863,657 during the fiscal year, excluding the impact of the restatement of net position discussed in Note 12. • The Authority had an operating loss of $6,610,519 • Capital asset additions, including construction in process, totaled $7,092,289 during the fiscal year. • The Authority had no long -term debt outstanding as of June 30, 2015. • During the fiscal year, the City of Wilmington and New Hanover County established a fund balance requirement that will allow the Authority the ability to meet its financial obligations in a more efficient and economical manner. Overview of the Financial Statements This discussion and analysis are intended to serve as an introduction to Cape Fear Public Transportation Authority's basic financial statements. The financial statements of the Authority consist of three components. They are as follows: • Management's Discussion and Analysis • Basic Financial Statements • Notes to the Basic Financial Statements Cape Fear Public Transportation Authority Management's Discussion and Analysis (Unaudited) June 30, 2015 The Basic Financial Statements are prepared using the accrual basis of accounting. They consist of three statements, as required for entities engaged only in business -type activities. The first statement is the statement of net position whereby net position is determined by the difference between assets plus any deferred outflows less liabilities and any deferred inflows. Assets and liabilities are classified between current and long -term. This statement provides a summary of the Authority's investment in assets and obligations to creditors. Liquidity and financial flexibility can be evaluated using the information contained in this statement. The next statement is the statement of revenue, expenses and changes in net position. This statement is used in evaluating whether the Authority has recovered all of its costs through revenues. Its information is used in determining creditworthiness. The final required statement is the statement of cash flows. This statement reports cash inflows and outflows in the following categories: operating, investing, capital and related financing and noncapital financing activities. Based on this data, the user can determine the sources of cash, the uses of cash, and the change in cash. The notes to the basic financial statements provide more detailed information and should be read in conjunction with the statements. After the notes, supplementary financial information is provided to show additional details about the Authority's budgetary information. Financial Analysis Net position may serve over time as one useful indicator of a government's fiscal health. Net investment in capital assets (net of related liabilities) totaled $21,058,289 which comprises vehicles, equipment, buildings, other improvements, construction in progress, and land. This is the main concentration of the Authority's net position as of June 30, 2015. The Authority also has net position restricted for the purchase of buses in addition to unrestricted net position, which has no restrictions on its use. Cape Fear Public Transportation Authority Condensed Statement of Net Position Figure 1 Current assets Restricted net pension asset Capital assets, net Total assets Deferred Outflows of Resources (Note 7) Current liabilities Deferred Inflows of Resources (Note 7) Net position: Invested in capital assets Restricted Unrestricted (deficit) Total net position June 30, 2015 2014 $ 2,264,907 $ 2,602,378 86,102 - 21,284,901 14,986,609 23,635,910 17,588,987 63,435 - 2,260,996 3,105,971 209,157 - 21,058,289 14,735,971 55,642 - 115,261 (252,955) $ 21,229,192 $ 14,483,016 Cape Fear Public Transportation Authority Management's Discussion and Analysis (Unaudited) June 30, 2015 A comparison of the statement of net position to the prior year shows an increase in net position by $6,746,176 resulting primarily from (1) receiving federal funding and state matches for the construction of the new operations and maintenance facility, and (2) implementation of GASB Statements 68 and 71 which reduced net position based on recognition of the Authority's estimated net present value of the liability for pension benefits as of July 1, 2014, by $117,481. Total assets increased by $6,046,923 and liabilities decreased by $844,975 from the prior year. The statement of revenue, expenses and changes in net position for the current year shows that total operating expenses exceeded operating revenue and non - operating revenue (expense) by $456,210. The Authority earned $2,563,080 in transportation service fares and fees. Capital contributions, consisting of federal, State and local grants, totaled $7,319,867 for the year ended June 30, 2015. Operating grants and contributions totaled $6,154,309. During Authority fiscal year 2014 -2015, the Authority completed several legacy projects. These projects include completion of the approximate $13,500,000 operations center, delivery of two compressed natural gas buses and other rolling stock. These investments, undertaken without incurring debt, will serve the community for decades and underscores the Authority's commitment to the community. The projects also aggressively leveraged state and federal funding keeping the local tax burden to a minimum. Planning for these investments, including revenue acquisition, was the effort of years of labor undertaken by the Authority. These investments will reduce maintenance, fuel and utility costs for years to come. The efforts will be realized through reduced operating costs which will reduce taxpayer subsidies well into the future. Condensed Statement of Revenue, Expenses and Change in Net Position Figure 2 Operating revenue Operating expenses Operating loss Nonoperating revenue Loss before capital contributions Capital contributions Increase (decrease) in net position Net Position, Previously Reported Restatement Net Position, Restated Net Position, Ending Year Ended June 30, 2015 2014 $ 2,563,080 $ 2,522,353 9,173,599 8,916,736 (6,610,519) (6,394,383) 6,154,309 5,571,859 (456,210) (822,524) 7,319,867 4,820,681 6,863,657 3,998,157 14, 483, 016 10, 484, 859 (117,481) - 14, 365, 535 10, 484, 859 $ 21,229,192 $ 14,483,016 Cape Fear Public Transportation Authority Management's Discussion and Analysis (Unaudited) June 30, 2015 For the year ended June 30, 2015, the increase in net position is primarily due to receiving federal funding and state matches for the construction of the new operations and maintenance facility. The Authority had an operating loss of $6,610,519 from its operations, nonoperating revenue of $6,154,309 and capital contributions of $7,319,867. Capital contributions were primarily related to the construction of a new operations and maintenance facility. The Authority received an operating subsidy of $1,443,470 from its primary government, City of Wilmington, North Carolina. The remainder of the Authority's operating and capital grants were received from the Federal Transit Administration, North Carolina Department of Transportation and New Hanover County. The Authority's operating revenue increased by $40,727 from the prior year primarily due to a 33% increase in fares effective for a portion of the year ended June 30, 2014, starting in February, 2014, and all of the year ended June 30, 2015. The Authority's operating expenses increased by $256,863 over the prior year primarily due to increases maintenance and repair costs, and labor which were offset to an extent by decreases in insurance and fuel. Capital Assets. The undepreciated cost of the Authority's capital assets consisted of the following as of June 30, 2015. Capital Assets Land Buildings and improvements Buses Other vehicles Furniture, fixtures, machinery and equipment Construction in progress Total June 30, 2015 2014 $ 2,717,404 $ 2,717,404 16,429,846 5,428,224 9,712,981 8,692,512 2,011,507 1,753,476 2,012,298 1,541,266 875 5,804,076 $ 32,884,911 $ 25,936,958 The Authority had capital asset additions to building and improvements during the year ended June 30, 2015, of $5,198,421, the majority of which related to the construction of the new operations and maintenance facility. See Note 4 in the notes to basic financial statements for additional information. Long -Term Debt. The Authority had no outstanding debt as of June 30, 2015. Planning The Authority's financial planning is led by its Department of Finance & Administration with oversight provided by the Finance and Budget Committee. The committee is comprised of members of the board of directors and the Authority's professional finance staff. A five (5) year capital budget was developed during the fiscal year by the Finance Department which outlines the Authority's short range needs and local matching fund expectations. Service planning efforts are led by the Authority's Planning & Development Department with oversight provided by Planning and Operations Committee. The committee is comprised of members of the board of directors and the Authority's professional planning staff. Long range transit planning is the responsibility of the Wilmington Urban Area Metropolitan Planning Organization (WMPO) with input from the Authority. The WMPO is currently finishing work on a long range transportation plan for the region which includes a public transportation component. The long range plan will serve as the blueprint for the Authority's next short range transportation plan which be undertaken in 2016. Cape Fear Public Transportation Authority Management's Discussion and Analysis (Unaudited) June 30, 2015 Economic Factors The Authority serves customers primarily in New Hanover County but also from Brunswick and Pender Counties. New Hanover County currently has an estimated population of 216,298 people. Of that amount, 113,657 reside in the City of Wilmington, which is the Authority's primary government. The June 2015 unemployment rate in the City was 5.5 %, which was slightly lower than the State of North Carolina unemployment rate of 5.8 %, and slightly higher than the federal unemployment rate of 5.3 %. The Authority is impacted by a number of different economic factors and takes these in consideration when approving budgets. Potential budget reductions at the State level, as well as potential reductions in federal transit funding, are being closely monitored as well as any adverse trends in fuel costs. However, the Board and management are prepared to respond to any reductions in revenue or increased costs accordingly, to maintain the service levels enjoyed by the Authority's customers. All of these factors were included in preparing the Authority's budget for the 2016 fiscal year. During the fiscal year, surface transportation funding was authorized under the Moving Ahead for Progress in the 21st Century Act (MAP -21). MAP -21 allocates funding from the federal motor vehicle fuel tax to highway and transit programs, as well as other surface transportation infrastructure projects. Since passage of MAP -21 in 2012, funding requirements have exceeded revenues from the motor vehicle fuel tax requiring congress to allocate non - traditional revenues to bridge the deficit. These deficits have led to federal transit assistance that has proven unable to keep up with the needs of systems like Wave Transit. Without a long term and sustainable transportation bill, federal assistance over the past several years has been consistently flat during a period of increasing prices. The cost of transit buses alone have risen over 64% since the Authority's last major fleet replacement in 2003. Under MAP -21, dedicated bus capital funds were reduced from over 20% of dedicated transit capital funding, to 9.5% of the funds. MAP -21 eliminated the $984 million competitive Bus and Bus Facilities program, moving $422 million to a Formula Bus program ( §5339) which created a net loss of $562 million, or 57% to dedicated bus capital funding. An important component of MAP -21 was elimination of the discretionary bus capital program ( §5309). The program was replaced with a formula bus capital program ( §5339). While considered a noble effort to ensure equity and eliminate earmarks, funding for the §5339 program has proven inadequate. The Authority's annual §5339 allocation is not enough to purchase a single bus. Fleet replacement using exclusively §5339 funding is impossible under the current formula allocation. The Authority's partnership with Federal Transit is a significant economic generator in the region. Supporting local businesses, creating jobs and providing public transportation to thousands of employees keep the local economic engine in motion. The absence of long term federal transportation legislation threatens Wave Transit's ability to provide these important services. Requests for Information This report is designed to provide an overview of the Authority's finances for those with an interest in this area. Questions concerning any of the information found in this report or requests for additional information should be directed to the Executive Director, Cape Fear Public Transportation Authority, Forden Station, 505 Cando Street, Wilmington, NC, 28405 Albert Eby, Executive Director Cape Fear Public Transportation Authority Wilmington, North Carolina N. BASIC FINANCIAL STATEMENTS (This Page Was Intentionally Left Blank) Cape Fear Public Transportation Authority Statement of Net Position June 30, 2016 Authority Foundation Total Assets Current Assets Cash and cash equivalents (Note 2) $ 351,979 $ 5,370 $ 357,349 Accounts receivable (Note 8) 11,504 - 11,504 Due from other governments (Note 3 and 8) 1,677,502 - 1,677,502 Inventory of material and supplies 194,087 - 194,087 Prepaid expenses 24,465 - 24,465 Total current assets 2,259,537 5,370 2,264,907 Noncurrent Assets Restricted net pension asset (Note 6) Capital assets (Note 4) Land Building and improvements Buses Other vehicles Furniture, fixtures, machinery and equipment Construction in progress Less accumulated depreciation Total capital assets Total assets Deferred Outflows of Resources (Note 6 and 7) Liabilities Current Liabilities Accounts payable Trade Capital Due to primary governments (Note 5) Due to other governments Compensated absences payable Accrued expenses Total current liabilities Deferred Inflows of Resources (Note 6 and 7) Commitments and Contingencies (Notes 9, 10 and 11) Net Position Net investment in capital assets Restricted for buses Unrestricted Total net position See Notes to Basic Financial Statements. 9 86,102 - 86,102 2,717,404 - 2,717,404 16,429,846 - 16,429,846 9,712,981 - 9,712,981 2,011,507 - 2,011,507 2,012,298 - 2,012,298 875 - 875 32,884,911 - 32,884,911 (11,600,010) - (11,600,010) 21,284,901 - 21,284,901 23,630,540 5,370 23,635,910 63,435 - 63,435 1,210,131 - 1,210,131 226,612 - 226,612 552,021 - 552,021 58,070 - 58,070 177,623 - 177,623 36,539 - 36,539 2,260,996 - 2,260,996 209,157 - 209,157 21,058,289 - 21,058,289 55,642 - 55,642 109,891 5,370 115,261 $ 21,223,822 $ 5,370 $ 21,229,192 Cape Fear Public Transportation Authority Statement of Revenue, Expenses and Changes in Net Position Year Ended June 30, 2015 Operating Revenue Charges for services (Note 8) Operating Expenses Labor Fringe benefits Fuel and lubricants Purchased services (Note 11) Repairs and maintenance Insurance Advertising Tires and tubes Utilities Materials and supplies Office supplies Other operating expenses Depreciation Total operating expenses Operating loss Nonoperating Revenue Federal grants State grants Operating subsidy City of Wilmington, primary government Operating subsidy from New Hanover County Miscellaneous income Gain on disposition of capital assets Total nonoperating revenue Profit (loss) before capital contributions Capital Contributions Federal grants State grants Capital contribution City of Wilmington, primary government Other governments Total capital contributions Increase in net position Net Position, Previously Reported Restatement (Note 12) Net Position, Restated Net Position, Ending See Notes to Basic Financial Statements. 10 Authoritv Foundation Total $ 2,563,080 $ - $ 2,563,080 3,834,650 - 3,834,650 1,181,954 - 1,181,954 867,230 - 867,230 566,558 - 566,558 635,992 - 635,992 683,878 - 683,878 58,932 - 58,932 98,758 - 98,758 111,299 - 111,299 44,040 - 44,040 9,377 - 9,377 283,221 3,744 286,965 793,966 - 793,966 9,169, 855 3,744 9,173, 599 (6,606,775) (3,744) (6,610,519) 3,375,700 - 3,375,700 743,461 - 743,461 1,443,470 - 1,443,470 432,822 - 432,822 110,615 9,114 119,729 39,127 - 39,127 6,145,195 9,114 6,154, 309 (461,580) 5,370 (456,210) 6,313,415 - 6,313,415 719,010 - 719,010 180,115 - 180,115 107,327 - 107,327 7.319.867 - 7.319.867 6,858,287 5,370 6,863,657 14,483,016 - 14,483,016 (117,481) - (117,481) 14,365,535 - 14,365,535 $ 21,223,822 $ 5,370 $ 21,229,192 Cape Fear Public Transportation Authority Statement of Cash Flows Year Ended June 30, 2015 Authority Foundation Total Cash Flows From Operating Activities Cash received from customers and users $ 3,194,689 $ - $ 3,194,689 Cash payments to suppliers for goods and services (4,296,606) (3,744) (4,300,350) Cash payments to or on behalf of employees (5,048,331) - (5,048,331) Net cash used in operating activities (6,150,248) (3,744) (6,153,992) Cash Flows From Noncapital Financing Activities Operating grants Operating subsidy from primary government Operating subsidies from other governments Advance from primary government Repayment of advance from primary government Miscellaneous Net cash provided by noncapital financing activities Cash Flows From Capital and Related Financing Activities Proceeds from sale of capital assets Acquisition of capital assets Capital contributions Net cash provided by capital and related financing activities Net increase in cash and cash equivalents Cash and Cash Equivalents Beginning Ending Reconciliation of Operating Loss to Net Cash Used in Operating Activities Operating loss Adjustments to reconcile operating loss to net cash used in operating activities: Depreciation Pension expense Changes in assets and liabilities: Accounts receivable Inventory Prepaids Accounts payable — trade Compensated absences payable (Increase)decrease in deferred outflows of resources for pensions Accrued expenses Net cash used in operating activities See Notes to Basic Financial Statements. 11 4,177,231 - 4,177,231 1,443,470 - 1,443,470 432,822 - 432,822 952,021 - 952,021 (1,012,300) - (1,012,300) 110,615 9,114 119,729 6,103,859 9,114 6,112,973 39,127 - 39,127 (7,116,315) - (7,116,315) 7,319,867 - 7,319,867 242,679 - 242,679 196,290 5,370 201,660 155,689 - 155,689 $ 351,979 $ 5,370 $ 357,349 $ (6,606,775) $ (3,744) $ (6,610,519) 793,966 - 793,966 5,574 - 5,574 631,609 - 631,609 (68,013) - (68,013) (24,465) - (24,465) (832,424) - (832,424) 26,134 - 26,134 (63,435) - (63,435) (12,419) - (12,419) $ (6,150,248) $ (3,744) $ (6,153,992) (This Page Was Intentionally Left Blank) NOTES TO BASIC FINANCIAL STATEMENTS (This Page Was Intentionally Left Blank) Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 1. Summary of Significant Accounting Policies The accounting policies of Cape Fear Public Transportation Authority conform to generally accepted accounting principles (GAAP) as applicable to governments. The Governmental Accounting Standards Board (GASB) is the accepted standard setting body for establishing governmental accounting and financial reporting principles. The following is a summary of the more significant accounting policies. Reporting Entity: Cape Fear Public Transportation Authority (the Authority), operating as Wave Transit, is a public authority created in 2004 by a concurrent resolution of New Hanover County (County) and the City of Wilmington (City). The interlocal agreement adopted by the County and City provides for the operation of transportation facilities and transportation services throughout the City of Wilmington and up to 30 miles outside its corporate limits and effectively merged the transportation facilities and services previously provided by the County and City. The interlocal agreement was amended on March 2, 2015 at which time the term of the agreement was changed to be effective for 20 years, with one 10 year renewal term after the initial term upon approval of the County and the City. Additionally, the agreement requires the Authority to maintain a minimal fund balance of eight percent, of the operating budget by the fiscal year ending June 30, 2016. If the Authority uses money from the fund balance such that the fund balance falls below eight percent, the Authority is to submit a plan to the City and County to replenish the fund balance within 24 months. The Authority is governed by an eleven- member board. The Authority Board consist of five members appointed by the County, five members appointed by the City, and one member appointed jointly by the County and City from a human service agency served by the public transportation services. Each proposed annual budget shall be submitted to the County and City for approval by the County Commissioners and City Council. The County and City shall provide annual funding to the Authority as their budgets permit. Any debt necessary for the maintenance, improvement or expansion of the Authority shall be incurred by the County or City for the benefit of the Authority. The Authority shall establish and revise, from time -to -time, a schedule of rates, fees and charges for the use of the services of the Authority. An interlocal agreement between the City and the Authority, effective July 1, 2005, provides that the City will (a) make available to the Authority on July 1 of each fiscal year the annual appropriation approved in the adopted City budget, and (b) allow the Authority access to additional necessary operating funds that exceed the City's annual operating assistance where the Authority has not received awarded federal and /or State operating funds. The agreement may be terminated by the mutual written consent of the parties or upon the lack of an award or termination of federal and /or State funding to the Authority. For financial reporting purposes, in conformity with GASB Codification Section 2100, the Authority is a component unit of the City and is included as such in the City's comprehensive annual financial report. A blended component unit is a separate legal entity whose operations are so intertwined with Cape Fear Public Transportation Authority that it is, in substance, the same as the Authority. Making Waves Foundation (the Foundation), a North Carolina nonprofit corporation, is a blended component unit of the Authority as the Authority elects all of the board members of Making Waves Foundation's board of directors. Making Waves Foundation provides transportation fare subsidies to nonprofit agencies who provide assistance to members of the community in need and individuals who otherwise would not have access to transportation. The balances and transactions of Making Waves Foundation are blended with those of the Authority in the accompanying financial statements. The activity of the blended component unit in not considered to be materially significant as compared to the activity of CFPTA. Making Waves Foundation does not issue separate financial statements. 12 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 1. Summary of Significant Accounting Policies (Continued) Basis of Presentation: All activities of the Authority are accounted for within a single business -type activity and within a single proprietary (enterprise) fund accompanied by a blended component unit. Enterprise funds may be used to report any activity for which a fee is charged to external users for goods or services. Activities are required to be reported as enterprise funds if any one of the following criteria is met. a. The activity is financed with debt that is secured solely by a pledge of the net revenues from fees and charges of the activity. Debt that is secured by a pledge of net revenues from fees and charges and the full faith and credit of a related primary government or component unit — even if that government is not expected to make any payments —is not payable solely from fees and charges of the activity. (Some debt may be secured, in part, by a portion of its own proceeds but should be considered as payable "solely" from the revenues of the activity.) b. Laws or regulations require that the activities' costs of providing services, including capital costs (such as depreciation or debt service), be recovered with fees and charges, rather than with taxes or similar revenues. c. The pricing policies of the activity establish fees and charges designed to recover its costs, including capital costs (such as depreciation or debt service). Measurement Focus and Basis of Accounting: In accordance with North Carolina General Statutes, the Authority budgets and maintains its accounts during the year using the modified accrual basis of accounting, and thereafter prepares external financial statements in accordance with GAAP as applied to governmental entities. The accounting and financial reporting treatment applied to a fund is determined by its measurement focus. Enterprise funds are accounted for on the economic resources measurement focus and on the accrual basis of accounting. Under the accrual basis of accounting, revenue is recorded when earned and expenses are recorded at the time liabilities are incurred, regardless of when the related cash flows take place. Nonexchange transactions, in which the Authority gives (or receives) value without directly receiving (or giving) equal value in exchange, include grants and donations. Revenue from grants and donations is recognized in the fiscal year in which all eligibility requirements have been satisfied. Enterprise funds distinguish operating revenues and expenses from nonoperating items. Operating revenues and expenses generally result from providing services and producing and delivering goods in connection with an enterprise fund's principal ongoing operations. The principal operating revenues of the Authority are charges for transportation services. The principal operating expenses for the Authority now include depreciation of capital assets, salaries and fringe benefits, maintenance and repairs and other operating expense. All revenues and expenses not meeting this definition are reported as nonoperating revenues and expenses. Under the terms of grant and loan agreements, the Authority funds certain operating and capital expenditures by a combination of specific cost - reimbursement grants, categorical formula grants, and operating revenues. Thus, when operating and capital expenditures are incurred, there are both restricted and unrestricted net position available to finance these expenditures. It is the Authority's policy to first apply cost - reimbursement grant resources to fund these expenditures, followed by categorical formula grants and then by operating revenues. 13 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 1. Summary of Significant Accounting Policies (Continued) Budgets: Budgets are adopted utilizing the modified accrual basis of accounting as required by State statute. An annual budget ordinance is adopted for the operating fund (subfund). All annual appropriations lapse at fiscal year end. A project budget ordinance is adopted for the capital project fund (subfund). Project appropriations lapse at the completion of the project. Expenditures may not legally exceed appropriations at the fund level for the operating fund and at the fund level for the capital project fund. Any appropriations which increase the total amount of appropriations for a fund must be approved by the Board of Directors and the City Council and County Commissioners. The budget may be amended as necessary by the governing board. A budget calendar is included in the North Carolina General Statutes which prescribes the last day on which certain steps of the budget procedure are to be performed. The following schedule lists the tasks to be performed and the date by which each is required to be completed. April 30 Each department head will transmit to the budget officer the budget requests as estimates for their department for the budget year. June 1 The budget and the budget message shall be submitted to the governing board. The public hearing on the budget should be scheduled at this time. July 1 The budget ordinance shall be adopted by the governing board. Cash and Cash Equivalents: The Authority considers all highly - liquid investments (including restricted assets) with a maturity of three months or less when purchased to be cash equivalents. Deposits and Investments: All deposits of the Authority are made in board - designated official depositories and are collateralized as required by State statute [G.S. 159 -31]. Official depositories may be established with any bank or savings and loan association whose principal office is located in North Carolina. Also, the Authority may establish time deposit accounts such as NOW and SuperNOW accounts, money market accounts and certificates of deposits. State statute [G.S. 159- 30(c)] authorizes the Authority to invest in obligations of the United States or obligations fully guaranteed both as to principal and interest by the United States; obligations of the State of North Carolina; bonds and notes of any North Carolina local government or public authority; obligations of certain non - guaranteed federal agencies; certain high quality issues of commercial paper and bankers' acceptances; and the North Carolina Capital Management Trust ( NCCMT). The securities of the NCCMT cash portfolio, a SEC - registered (2a -7) money market mutual fund, are valued at fair value, which is the NCCMT's share price. Accounts Receivable: Accounts receivable include grant receivables for which eligibility requirements have been satisfied. Management evaluates receivables by identification of troubled accounts and applying historical experience. Management has determined that all receivables are collectible and no allowance for doubtful accounts is required. 14 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 1. Summary of Significant Accounting Policies (Continued) Inventory of Material and Supplies: Materials (principally maintenance parts) and supplies' inventories are valued at the lower of cost (first -in, first -out) or market. Capital Assets, Including Construction in Progress: Capital assets are defined by the government as assets with an initial, individual cost of more than $5,000 and estimated useful life in excess of two years. All purchased capital assets are valued at original cost at the time of acquisition, with cost including any net construction period interest. Donated capital assets are valued at their estimated or appraised fair market value on the date received. The cost of normal maintenance and repairs which do not add to the value of the asset or materially extend assets' lives are not capitalized. The Authority's capital assets include a transfer facility, garage and maintenance facilities, buses, other vehicles, certain equipment, land and construction in progress. Depreciation is charged to operations using a straight -line method based on the following estimated useful lives: Asset Class Building and improvements Buses Other vehicles Furniture, fixtures, machinery and equipment Estimated Useful Lives 40 years 10 -12 years 5 — 7 years 5 -10 years The Authority may consider capital assets impaired if both (a) the decline in service utility of the capital asset is large in magnitude and (b) the event or change in circumstances is outside the normal life cycle of the capital asset. Impaired assets will be appropriately reduced in value or discarded if idle. The Authority owns no significant assets that would be considered impaired. Deferred outflows /inflows of resources: In addition to assets, the statement of net position will sometimes report a separate section for deferred outlfows of resources. This separate financial statement element, Deferred Outflows of Resources, represents a consumption of net position that applies to a future period and so will not be recognized as an expense or expenditures until then. The Authority has one item that met this criterion, contributions made to the pension plan in the 2015 fiscal year. In addition to liabilities, the statement of net position will sometimes report a separate section for deferred inflows of resources. This separate financial statement element, Deferred Inflows of Resources, represents an acquisition of net position that applies to a future period and so will not be recognized as revenue until then. The Authority has one item that met the criterion for this category — deferrals of pension expense that result from the implementation of GASB 68. Compensated Absences: As more fully described in Note 11, the Authority contracts with a management company to provide management services, including the furnishing of certain employees to operate and maintain the equipment. As of June 30, 2015, the Authority recorded a liability of $177,623 for unused vacation benefits for employees of the management company and the Authority. The Authority's vacation policy provides for the accumulation of up to 30 days earned vacation leave for all employees, with such leave been fully vested when earned. 15 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 1. Summary of Significant Accounting Policies (Continued) The Authority has adopted a last -in first -out method of accumulating compensation time. The portion of accumulated leave time which is expected to be liquidated after the next fiscal year -end is not considered to be material and, therefore, no provision for noncurrent compensated absences has been made in the financial statements. The Authority's sick leave policy allows for an accumulation of up to a maximum of 120 days for employees of the management company and indefinitely for Authority employees. Sick leave does not vest. The Authority has no obligation for accumulated sick leave until it is actually taken; therefore, no accrual for sick leave has been made. The management company provides other benefits to its employees that are reimbursed by agreement. Net Position: Net position consists of the following: Net investment in capital assets — This component of net position reflects amounts expended for capital assets, net of related debt, if any. Restricted for buses — This component of net position consists of a portion of fund balance that is restricted by revenue source for purchase of buses. Unrestricted net position — This component of net position consists of net positions that do not meet the definition of restricted or invested in capital assets. Pensions: For purposes of measuring the net pension asset, deferred outflows of resources and deferred inflows of resources related to pensions, and pension expense, information about the fiduciary net position of the Local Government Employees' Retirement System (LGERS) and additions to /deductions from LGERS' fiduciary net position have been determined on the same basis as they are reported by LGERS. For this purpose, plan member contributions are recognized in the period in which the contributions are due. The Authority's employer contributions are recognized when due and the Authority has a legal requirement to provide the contributions. Benefits and refunds are recognized when due and payable in accordance with the terms of LGERS. Investments are reported at fair value. Use of Estimates: The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, and disclosures of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. The primary accounting estimates used by the Authority's management having financial significance is the estimation of lives of the capital assets and valuation of receivables for collectability. 16 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 2. Cash and Cash Equivalents At June 30, 2015, cash and cash equivalents is comprised of the following: Deposits: All the deposits of North Carolina local governments are either insured or collateralized by using one of two methods. Under the Dedicated Method, all deposits that exceed the federal depository insurance coverage level are collateralized with securities held by the Authority's agents in the Authority's name. Under the Pooling Method, which is a statewide collateral pool, all uninsured deposits are collateralized with securities held by the State Treasurer's agent in the name of the State Treasurer. Since the State Treasurer is acting in a fiduciary capacity for the Authority, these deposits are considered to be held by the Authority's agents in their name. The amount of the pledged collateral is based on an approved averaging method for non - interest bearing deposits and the actual current balance for interest - bearing deposits. Depositories using the Pooling Method report to the State Treasurer the adequacy of their pooled collateral covering uninsured deposits. The State Treasurer does not confirm this information with the Authority or the escrow agents. Because of the inability to measure the exact amounts of collateral pledged for the Authority under the Pooling Method, the potential exists for under - collateralization, and this risk may increase in periods of high cash flows. However, the State Treasurer of North Carolina enforces strict standards of financial stability for each depository that collateralizes public deposits under the Pooling Method. The Authority has no formal policy regarding the custodial credit risk for deposits, but relies on the State Treasurer to enforce standards of minimum capitalization for all pooling method financial institutions and to monitor them for compliance. The Authority complies with the provisions of G.S. 159 -31 when designating official depositories and verifying that deposits are properly secured. At June 30, 2015, the Authority's deposits had a carrying amount of $349,784 and a bank balance of $472,329 of which, $250,000 was fully covered by federal depository insurance. At June 30, 2015, the Foundation's deposits had a carrying amount and bank balance of $5,370 of which, $5,370 was fully covered by federal depository insurance. Cash on Hand: The Authority's cash on hand at June 30, 2015, consisted of various petty cash funds totaling $1,352. Investments: At June 30, 2015, the Authority's investments consisted of $843 in North Carolina Capital Management Trust's Cash Portfolio, which carried a credit rating of AAAm by Standard and Poor's. The Authority's had no policy for management interest rate or credit risk. Note 3. Due From Other Governments The amount due from other governments as of June 30, 2015, consists of the following: State operating grant revenues $ 824,775 Federal operating grant revenues 356,852 Local government sales and use taxes 285,170 Other local government receivables 210,705 $ 1,677,502 17 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 4. Capital Assets Capital asset activity for the year ended June 30, 2015, was as follows: Capital assets not being depreciated: Land Construction in progress Capital assets being depreciated: Buildings and improvements Buses Other vehicles Furniture, fixtures, machinery and equipment Total capital assets being depreciated Less accumulated depreciation for: Buildings and improvements Buses Other vehicles Furniture, fixtures, machinery and equipment Total accumulated depreciation Total capital assets being depreciated, net Capital assets, net Balance Balance June 30. 2014 Additions Deletions June 30. 2015 $ 2,717,404 $ - $ - $ 2,717,404 5,804,076 - (5,803,201) 875 8,521,480 - (5,803,201) 2,718,279 5,428,224 11,001,622 - 16,429,846 8,692,512 1,020,469 - 9,712,981 1,753,476 402,367 (144,336) 2,011,507 1,541,266 471,032 - 2,012,298 17,415,478 12,895,490 (144,336) 30,166,632 (1,023,627) (172,368) - (1,195,995) (7,390,638) (292,101) - (7,682,739) (1,417,577) (167,505) 144,305 (1,440,777) (1,118,507) (161,992) - (1,280,499) (10,950,349) (793,966) 144,305 (11,600,010) 6,465,129 $ 14,986,609 Note 5. Due to Primary Governments 18,566,622 $ 21,284,901 The Authority has an agreement with the City whereby the City, subject to the availability of funds, may in its sole discretion allow the Authority access to additional necessary operating funds in an amount not to exceed $400,000, less any additional operating funds provided by the County in excess of the County's annual appropriation for public transportation, as an advance on funds to be received by the Authority on federal and State funds for public transportation. The advance shall be repaid to the primary government the earlier of June 30 of each year or 120 days following the advance. In the event the Authority does not repay the advance, the primary government will withhold the outstanding balance from its annual appropriation. As of June 30, 2015, the Authority had non - interest bearing advances outstanding totaling $400,000 to the City. Additionally, the Authority had a payable outstanding to the City totaling $152,021 for fuel the Authority had purchased through the City's fuel contract. 18 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 6. Retirement Plans North Carolina Local Government Employees' Retirement System Plan Description. The Authority is a participating employer in the statewide Local Governmental Employees' Retirement System (LGERS), a cost - sharing, multiple - employer, defined benefit pension plan administered by the State of North Carolina. LGERS membership is comprised of general employees and local law enforcement officers (LEOs) of participating local governmental entities. Article 3 of G.S. Chapter 128 assigns the authority to establish and amend benefit provisions to the North Carolina General Assembly. Management of the plan is vested in the LGERS Board of Trustees, which consists of 13 members — nine appointed by the Governor, one appointed by the State Senate, one appointed by the State House of Representatives, and the State Treasurer and State Superintendent, who serve as ex- officio members. The Local Governmental Employees' Retirement System is included in the Comprehensive Annual Financial Report (CAFR) for the State of North Carolina. The State's CAFR includes financial statements and required supplementary information for LGERS. That report may be obtained by writing to the Office of the State Controller, 1410 Mail Service Center, Raleigh, North Carolina 27699 -1410, by calling (919) 981 -5454, or at www.osc.nc.gov. Benefits Provided. LGERS provides retirement and survivor benefits. Retirement benefits are determined as 1.85% of the member's average final compensation times the member's years of creditable service. A member's average final compensation is calculated as the average of a member's four highest consecutive years of compensation. Plan members are eligible to retire with full retirement benefits at age 65 with five years of creditable service, at age 60 with 25 years of creditable service, or at any age with 30 years of creditable service. Plan members are eligible to retire with partial retirement benefits at age 50 with 20 years of creditable service or at age 60 with five years of creditable service (age 55 for firefighters). Survivor benefits are available to eligible beneficiaries of members who die while in active service or within 180 days of their last day of service and who have either completed 20 years of creditable service regardless of age (15 years of creditable service for firefighters and rescue squad members who are killed in the line of duty) or have completed five years of service and have reached age 60. Eligible beneficiaries may elect to receive a monthly Survivor's Alternate Benefit for life or a return of the member's contributions. The plan does not provide for automatic post- retirement benefit increases. Increases are contingent upon actuarial gains of the plan. Contributions. Contribution provisions are established by General Statute 128 -30 and may be amended only by the North Carolina General Assembly. The Authority's employees are required to contribute 6% of their compensation. Employer contributions are actuarially determined and set annually by the LGERS Board of Trustees. The Authority's contractually required contribution rate for the year ended June 30, 2015, was 7.07% of compensation, actuarially determined as an amount that, when combined with employee contributions, is expected to finance the costs of benefits earned by employees during the year. Contributions to the pension plan from the Authority were $63,435 for the year ended June 30, 2015. Refund of Contributions. Authority employees who have terminated service as a contributing member of LGERS, may file an application for a refund of their contributions. By state law, refunds to members with at least five years of service include 4% interest. State law requires a 60 day waiting period after service termination before the refund may be paid. The acceptance of a refund payment cancels the individual's right to employer contributions or any other benefit provided by LGERS. 19 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 6. Retirement Plans (Continued) Pension Liabilities, Pension Expense, and Deferred Outflows of Resources and Deferred Inflows of Resources Related to Pensions At June 30, 2015, the Authority reported an asset of $86,102 for its proportionate share of the net pension asset. The net pension asset was measured as of June 30, 2014. The total pension liability used to calculate the net pension asset was determined by an actuarial valuation as of December 31, 2013. The total pension liability was then rolled forward to the measurement date of June 30, 2014 utilizing update procedures incorporating the actuarial assumptions. The Authority's proportion of the net pension asset was based on a projection of the Authority's long -term share of future payroll covered by the pension plan, relative to the projected future payroll covered by the pension plan of all participating LGERS employers, actuarially determined. At June 30, 2014, the Authority's proportion was 0.015 %, which was an increase of 0.001% from its proportion measured as of June 30, 2013. For the year ended June 30, 2015, the Authority recognized pension expense of $5,574. At June 30, 2015, the Authority reported deferred outflows of resources and deferred inflows of resources related to pensions from the following sources: Deferred Outflows Deferred Inflows of of Resources Resources Net difference between projected and actual earnings $ - $ 209,157 on pension plan investments Contributions subsequent to the measurement date 63,435 - $ 63,435 $ 209,157 $63,435 reported as deferred outflows of resources related to pensions resulting from Authority's contributions subsequent to the measurement date will be recognized as an increase of the net pension asset in the year ended June 30, 2016. Other amounts reported as deferred inflows of resources related to pensions will be recognized in pension expense as follows: Year ended June 30: 2016 2017 2018 2019 $ (52,295) (52,295) (52,295) (52,272) $ (209,157) Actuarial Assumptions — The total pension liability in the December 31, 2013 actuarial valuation was determined using the following actuarial assumptions, applied to all periods included in the measurement: Inflation 3.0 percent Salary increases 4.25 to 8.55 percent, including inflation and productivity factor Investment rate of return 7.25 percent, net of pension plan investment expense, including inflation The plan currently uses mortality tables that vary by age, gender, employee group (i.e. general, law enforcement officer) and health status (i.e. disabled and healthy). The current mortality rates are based on published tables and based on studies that cover significant portions of the U.S. population. The healthy mortality rates also contain a provision to reflect future mortality improvements. all Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 6. Retirement Plans (Continued) The actuarial assumptions used in the December 31, 2013 valuation were based on the results of an actuarial experience study for the period January 1, 2005 through December 31, 2009. Future ad hoc COLA amounts are not considered to be substantively automatic and are therefore not included in the measurement. The projected long -term investment returns and inflation assumptions are developed through review of current and historical capital markets data, sell -side investment research, consultant whitepapers, and historical performance of investment strategies. Fixed income return projections reflect current yields across the U.S. Treasury yield curve and market expectations of forward yields projected and interpolated for multiple tenors and over multiple year horizons. Global public equity return projections are established through analysis of the equity risk premium and the fixed income return projections. Other asset categories and strategies' return projections reflect the foregoing and historical data analysis. These projections are combined to produce the long -term expected rate of return by weighting the expected future real rates of return by the target asset allocation percentage and by adding expected inflation. The target allocation and best estimates of arithmetic real rates of return for each major asset class as of June 30, 2014 are summarized in the following table: Long -Term Expected Asset Class Target Allocation Real Rate of Return Fixed Income 36.0% 2.5% Global Equity Real Estate Alternatives Credit Inflation Protection 40.5% 6.1% 8.0% 5.7% 6.5% 10.5% 4.5% 6.8% 4.5% 3.7% 100% The information above is based on 30 year expectations developed with the consulting actuary for the 2013 asset liability and investment policy study for the North Carolina Retirement Systems, including LGERS. The long -term nominal rates of return underlying the real rates of return are arithmetic annualized figures. The real rates of return are calculated from nominal rates by multiplicatively subtracting a long -term inflation assumption of 3.19 %. All rates of return and inflation are annualized. A new asset allocation policy was finalized during the fiscal year ended June 30, 2014 to be effective July 1, 2014. The new asset allocation policy utilizes different asset classes, changes in the structure of certain asset classes, and adopts new benchmarks. Using the asset class categories in the preceding table, the new long -term expected arithmetic real rates of return are: Fixed Income 2.2 %, Global Equity 5.8 %, Real Estate 5.2 %, Alternatives 9.8 %, Credit 6.8% and Inflation Protection 3.4 %. Discount rate — The discount rate used to measure the total pension liability was 7.25 %. The projection of cash flows used to determine the discount rate assumed that contributions from plan members will be made at the current contribution rate and that contributions from employers will be made at statutorily required rates, actuarially determined. Based on these assumptions, the pension plan's fiduciary net position was projected to be available to make all projected future benefit payments of the current plan members. Therefore, the long -term expected rate of return on pension plan investments was applied to all periods of projected benefit payments to determine the total pension liability. 21 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 6. Retirement Plans (Continued) Sensitivity of the Authority's proportionate share of the net pension asset to changes in the discount rate — The following presents the Authority's proportionate share of the net pension asset calculated using the discount rate of 7.25 percent, as well as what the Authority's proportionate share of the net pension asset or net pension liability would be if it were calculated using a discount rate that is one percentage point lower (6.25 percent) or one percentage point higher (8.25 percent) than the current rate: 1 % Discount 1 % Decrease Rate Increase (6.25 %) (7.25 %) (8.25 %) Authority's proportionate share of the net pension liability (asset) $ 292,271 $ (86,102) $ (404,681) Pension plan fiduciary net position — Detailed information about the pension plan's fiduciary net position is available in the separately issued Comprehensive Annual Financial Report (CAFR) for the State of North Carolina. Note 7. Deferred Outflows and Inflows of Resources Deferred outflows of resources at June 30, 2015 is comprised of the following: Contributions to pension plan in current fiscal year $ 63,435 Deferred inflows of resources at June 30, 2015 is comprised of the following: Pension deferrals $ 209,157 Note 8. Major Customers The Authority's operating revenue consists of farebox and contract revenues. Transactions with various governmental agencies accounted for the following revenues and related accounts receivable at June 30, 2015: Customer Revenues Percentage of Operating Revenues Accounts Receivable University of North Carolina at Wilmington $ 776,925 30.3% $ 11,459 New Hanover County Department of Social Services 595,831 23.2% 68,058 Department of Aging 31,012 1.2% 6,953 Other Agencies 7,325 0.3% - $ 1,411,093 $ 86,470 22 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 9. Contingencies The Authority receives significant operating and capital grants from the federal and State governments Under the terms of federal and State grants, monitoring and periodic audits are required and certain costs may be questioned as not being appropriate expenditures under the terms of the grants. Such audits could lead to reimbursements to the grantor agencies. The Authority's management believes disallowances arising from such audits, if any, will not be significant. No provisions for the refund of grant monies have been made in the accompanying financial statements. Also, under the terms of federal and State assistance programs, capital assets acquired partially or entirely with federal or State funds have asset disposition restrictions which provide for the disposition of assets or proceeds from the approved sales in accordance with federal or State regulations. At June 30, 2015, the Authority was a party to various legal disputes and litigation. In the opinion of the Authority's management, the ultimate effect of these matters will not have a material adverse effect on the Authority's financial position. Note 10. Risk Management The Authority is exposed to various risks of loss related to torts; theft of, damage to, and destruction of assets; errors and omissions; injuries to employees; and natural disasters. The Authority obtains workers' compensation coverage up the statutory limits through Hartford Underwriters Ins Co, up to $2 million in commercial general liability, $1 million in automobile liability, and up to $4 million in umbrella liability through Selective Ins. Co. of S. C. The Authority does not currently maintain flood insurance as none of its structural property is located in a flood plain. In accordance with G.S. 159 -29, the Authority's employees that have access to $100 or more at any given time of the Authority's funds are performance bonded through a commercial surety bond. The Director of Finance is bonded for $250,000. The remaining employees that have access to funds are bonded under a blanket bond for $250,000. Note 11. Management Agreement The Authority retains a transit management company to provide management and operational services for the transportation system. For the year ended June 30, 2015, those services were provided under a contract with First Transit, Inc. (FTI), who shall employ, furnish and supervise certain personnel necessary for the management and operation of the public transportation system. In addition, the agreement provides for assistance with certain other managerial functions required for the day -to -day operations of the Authority. For the year ended June 30, 2015, the Authority incurred management fees totaling $359,594 which is included in purchased services. The contract is through June 30, 2016, and provides for minimum payments of $383,320 for the year ended June 30, 2016. Note 12. Change in Accounting Principles /Restatement The Authority implemented Governmental Accounting Standards Board (GASB) statement 68, Accounting and Financial Reporting for Pensions (an amendment of GASB Statement No. 27) and 71, Pension Transition for Contributions Made Subsequent to the Measurement Date — an amendment of GASB No. 68 in the fiscal year ending June 30, 2015. The implementation of the statement required the Authority to record beginning net pension liability and the effects on net position of contributions made by the Authority during the measurement period (fiscal year ending June 30, 2014). As a result, beginning net position decreased by $117,481 effective July 1, 2014. 23 Cape Fear Public Transportation Authority Notes to Basic Financial Statements Note 13. Pronouncements Issued but Not Yet Effective The GASB has issued several pronouncements prior to June 30, 2015, that have effective dates that may impact future financial presentations. Management has not currently determined what, if any, impact implementation of the following statements may have on the financial statements of the Authority, GASB Statement Number 72, Fair Value Measurement and Application, will be effective for the Authority beginning with its year ending June 30, 2016. GASB Statement Number 73, Accounting and Financial Reporting for Pensions and Related Assets That Are Not within the Scope of GASB Statement 68, and Amendments to Certain Provisions of GASB Statements 67 and 68, will be effective for the Authority beginning with its year ending June 30, 2016. GASB Statement Number 74, Financial Reporting for Postemployment Benefit Plans Other Than Pension Plans, will be effective for the Authority beginning with its year ending June 30, 2017. GASB Statement Number 75, Accounting and Financial Reporting for Postemployment Benefits Other Than Pensions, will be effective for the Authority beginning with its year ending June 30, 2018 GASB Statement Number 76, The Hierarchy of Generally Accepted Accounting Principles for State and Local Governments, will be effective for the Authority beginning with its year ending June 30, 2016. Vill Required Supplementary Financial Data This section contains additional information required by generally accepted accounting principles. • Schedule of Proportionate Share of Net Pension Asset for Local Government Employees' Retirement System • Schedule of Contributions to Local Government Employees' Retirement System 25 Cape Fear Public Transportation Authority's Proportionate Share of Net Pension Liability (Asset) Required Supplementary Information Last Two Fiscal Years* Local Government Employees' Retirement System 2015 2014 Cape Fear's proportion of net pension liability (asset) ( %) 0.014600% 0.014300% Cape Fear's proportion of the net pension liability (asset) $ (86,102) $ 172,370 Cape Fear's covered - employee payroll 780,693 804,735 Cape Fear's proportionate share of the net pension liability (asset) as a percentage of its covered - employee payroll - 11.03% 21.42% Plan fiduciary net position as a percentage of the total pension liability ** 102.64% 94.35% * The amounts presented for each fiscal year were determined as of the prior fiscal year ending June 30. ** This will be the same percentage for all participant employers in the LGERS plan. We Cape Fear Public Transportation Authority Contributions Required Supplementary Information Last Two Fiscal Years* Local Government Employees' Retirement System Contractually required contribution Contributions in relation to the contractually required contribution Contribution deficiency (excess) Cape Fear's covered - employee payroll Contributions as a percentage of covered employee payroll 27 2015 2014 63,435 $ 54,889 $ 63,435 $ 54,889 909,339 6.98% 780,693 7.03% SUPPLEMENTARY FINANCIAL INFORMATION (This Page Was Intentionally Left Blank) Cape Fear Public Transportation Authority (Page 1 of 2) Operating Subfund Schedule of Revenue and Expenditures, Budget and Actual, Non -GAAP, Modified Accrual Basis For the Year Ended June 30, 2015 Operating expenditures Labor 3,860,784 Fringe benefits Variance, Fuel and lubricants 867,230 Purchased services Positive Repairs and maintenance Budget Actual (Negative) Operating revenues 58,932 Tires and tubes 98,758 Farebox revenues $ 1,072,000 $ 1,889,135 $ 817,135 Government contracted services 820,000 673,945 (146,055) Total operating revenues 1,892,000 2,563,080 671,080 Operating expenditures Labor 3,860,784 Fringe benefits 1,181,954 Fuel and lubricants 867,230 Purchased services 566,558 Repairs and maintenance 635,992 Insurance 683,878 Advertising 58,932 Tires and tubes 98,758 Taxicabs and leases - Utilities 111,299 Materials and supplies 44,040 Office supplies 9,377 Other operating expenses 283,221 Total operating expenditures 8,472,006 8,402,023 69,983 Excess of operating expenditures over operating revenues (6,580,006) (5,838,943) 741,063 (Continued) 28 Cape Fear Public Transportation Authority (Page 2 of 2) Operating Subfund Schedule of Revenue and Expenditures, Budget and Actual, Non -GAAP, Modified Accrual Basis (Continued) For the Year Ended June 30, 2015 Reconciliation: modified accrual basis with full accrual: Intergovernmental revenue from Capital Project Fund Depreciation Gain on disposal of capital assets Compensated absences (change) Increase in net position 29 7,319,867 (793,966) 39,127 26,134 $ 6,858,287 Variance, Positive Budget Actual (Negative) Nonoperating revenues Federal grants $ 3,180,194 $ 3,375,700 $ 195,506 State grants 1,030,150 743,461 (286,689) Operating subsidy from primary government 1,514,700 1,443,470 (71,230) Operating subsidies from other governments 764,875 432,822 (332,053) Other income 90,087 110,615 20,528 Total nonoperating revenues 6,580,006 6,106,068 (473,938) Excessrevenues over expenditures $ - 267,125 $ 267,125 Reconciliation: modified accrual basis with full accrual: Intergovernmental revenue from Capital Project Fund Depreciation Gain on disposal of capital assets Compensated absences (change) Increase in net position 29 7,319,867 (793,966) 39,127 26,134 $ 6,858,287 Cape Fear Public Transportation Authority Capital Project Subfund Schedule of Revenue and Expenditures, Budget and Actual, Non -GAAP, Modified Accrual Basis From Inception and for the Fiscal Year Ended June 30, 2015 Revenue Restricted intergovernmental: Federal grants State grants Primary government Other governments Total revenue Expenditures Section 5307 Capital Section 5309 Capital Section 5311 Capital Section 5317 Capital Section 5316 Capital Section 5339 Capital Advanced Technology Program American Recovery & Reinvestment Act Total expenditures Excess of expenditures over revenues Total Project Estimates Actual Prior Current Total Years Year To Date $ 13,427,933 $ 4,673,728 $ 6,313,415 $ 10,987,143 1,363,942 547,938 719,010 1,266,948 771,699 7,389 180,115 187,504 1,257,133 - 107,327 107,327 16,820,707 5,229,055 7,319,867 12,548,922 6,954,056 427,033 3,857,918 4,284,951 7,500,000 4,854,741 1,753,945 6,608,686 480,376 46,004 5,735 51,739 576,424 - 455,916 455,916 460,020 - 455,916 455,916 645,001 - 376,791 376,791 15,750 - - - 189,080 - 186,068 186,068 16,820,707 5,327,778 7,092,289 12,420,067 $ - $ (98,723) $ 227,578 $ 128,855 30 (This Page Was Intentionally Left Blank) INTERNAL CONTROL AND COMPLIANCE SECTION (This Page Was Intentionally Left Blank) J Independent Auditor's Report on IRSIM US LLIP Internal Control Over Financial Reporting and on Compliance and Other Matters Based on an Audit of Financial Statements Performed in Accordance With Government Auditing Standards To the Honorable Chairman and Members of the Board of Directors Cape Fear Public Transportation Authority Wilmington, North Carolina We have audited, in accordance with the auditing standards generally accepted in the United States of America and the standards applicable to financial audits contained in Government Auditing Standards issued by the Comptroller General of the United States, the financial statements of Cape Fear Public Transportation Authority and its related Foundation (the Authority) as of and for the year ended June 30, 2015, and the related notes to the basic financial statements, which collectively comprise the Authority's basic financial statements, and have issued our report thereon dated December 11, 2015. Internal Control Over Financial Reporting In planning and performing our audit of the financial statements, we considered the Authority's internal control over financial reporting (internal control) to determine the audit procedures that are appropriate in the circumstances for the purpose of expressing our opinion on the financial statements, but not for the purpose of expressing an opinion on the effectiveness of the Authority's internal control. Accordingly, we do not express an opinion on the effectiveness of the Authority's internal control. A deficiency in internal control exists when the design or operation of a control does not allow management or employees, in the normal course of performing their assigned functions, to prevent, or detect and correct, misstatements on a timely basis. A material weakness is a deficiency, or a combination of deficiencies, in internal control, such that there is a reasonable possibility that a material misstatement of the entity's financial statements will not be prevented, or detected and corrected on a timely basis. A significant deficiency is a deficiency, or a combination of deficiencies, in internal control that is less severe than a material weakness, yet important enough to merit attention by those charged with governance. Our consideration of internal control was for the limited purpose described in the first paragraph of this section and was not designed to identify all deficiencies in internal control that might be material weaknesses or significant deficiencies. Given these limitations, during our audit we did not identify any deficiencies in internal control that we consider to be material weaknesses. However, material weaknesses may exist that have not been identified. 1" RE ~ IP L W Ilf ~ R MI -m &DI N G L IE T) D A� .) DI T I TA X I � f.)�ISLJI...:�FIP14(T 31 f,f• I7 , in ii. /o (,'-)1 (i $;GYP f :f, ,��. .,� r- :di d ;r: }; f 7'sd .irry [ �i d WOO) if" Compliance and Other Matters As part of obtaining reasonable assurance about whether the Authority's financial statements are free from material misstatement, we performed tests of its compliance with certain provisions of laws, regulations, contracts, and grant agreements, noncompliance with which could have a direct and material effect on the determination of financial statement amounts. However, providing an opinion on compliance with those provisions was not an objective of our audit, and accordingly, we do not express such an opinion. The results of our tests disclosed no instances of noncompliance or other matters that are required to be reported under Government Auditing Standards. Purpose of This Report The purpose of this report is solely to describe the scope of our testing of internal control and compliance and the results of that testing, and not to provide an opinion on the effectiveness of the entity's internal control or on compliance. This report is an integral part of an audit performed in accordance with Government Auditing Standards in considering the entity's internal control and compliance. Accordingly, this communication is not suitable for any other purpose. Wilmington, North Carolina December 11, 2015 RSM US LLP, an Iowa limited liability partnership, is doing business as McGladrey LLP in the state of North Carolina and is a CPA firm registered with the North Carolina State Board of Certified Public Accountants under the name McGladrey LLP. Rules permitting the use of RSM US LLP have been published in the North Carolina Register and are pending final approval. 32 Independent Auditor's Report on Compliance for Each Major Federal Program RS US LIP and on Internal Control Over Compliance in Accordance With OMB Circular A -133 and the State Single Audit Implementation Act To the Honorable Chairman and Members of the Board of Directors Cape Fear Public Transportation Authority Wilmington, North Carolina Report on Compliance for Each Major Federal Program We have audited Cape Fear Public Transportation Authority's compliance with the types of compliance requirements described in the OMB Circular A-133 Compliance Supplement and the Audit Manual for Governmental Auditors in North Carolina, issued by the Local Government Commission, that could have a direct and material effect on each of Cape Fear Public Transportation Authority's major federal programs for the year ended June 30, 2015. Cape Fear Public Transportation Authority's major federal programs are identified in the summary of auditor's results section of the accompanying schedule of findings and questioned costs. Management's Responsibility Management is responsible for compliance with the requirements of laws, regulations, contracts, and grants applicable to its federal programs. Auditor's Responsibility Our responsibility is to express an opinion on compliance for each of Cape Fear Public Transportation Authority's major federal programs based on our audit of the types of compliance requirements referred to above. We conducted our audit of compliance in accordance with auditing standards generally accepted in the United States of America; the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of the United States; OMB Circular A -133 Audits of States, Local Governments, and Non - profit Organizations and the State Single Audit Implementation Act. Those standards, OMB Circular A -133, and the State Single Audit Implementation Act require that we plan and perform the audit to obtain reasonable assurance about whether noncompliance with the types of compliance requirements referred to above that could have a direct and material effect on a major federal program occurred. An audit includes examining, on a test basis, evidence about Cape Fear Public Transportation Authority's compliance with those requirements and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion on compliance for each major federal program. However, our audit does not provide a legal determination of Cape Fear Public Transportation Authority's compliance. Opinion on Each Major Federal Program In our opinion, Cape Fear Public Transportation Authority complied, in all material respects, with the types of compliance requirements referred to above that could have a direct and material effect on each of its major federal programs for the year ended June 30, 2015. THE IPC ii t OF BEING ILMD ;I:IF ST"00D l.ADI f I 1AX I COLSUL"I "NG 33 V'"11 II` p - t� , i I . I , I ,1 Y ii, M I s ,ra(1r I , I I v, v, h ..... falnI i Y „ ..... I r ,rv' iS I Report on Internal Control Over Compliance Management of Cape Fear Public Transportation Authority is responsible for establishing and maintaining effective internal control over compliance with the types of compliance requirements referred to above. In planning and performing our audit of compliance, we considered Cape Fear Public Transportation Authority's internal control over compliance with the types of requirements that could have a direct and material effect on each major federal program to determine the auditing procedures that are appropriate in the circumstances for the purpose of expressing an opinion on compliance for each major federal program and to test and report on internal control over compliance in accordance with OMB Circular A- 133, but not for the purpose of expressing an opinion on the effectiveness of internal control over compliance. Accordingly, we do not express an opinion on the effectiveness of Cape Fear Public Transportation Authority's internal control over compliance. A deficiency in internal control over compliance exists when the design or operation of a control over compliance does not allow management or employees, in the normal course of performing their assigned functions, to prevent, or detect and correct, noncompliance with a type of compliance requirement of a federal program on a timely basis. A material weakness in internal control over compliance is a deficiency, or combination of deficiencies, in internal control over compliance, such that there is a reasonable possibility that material noncompliance with a type of compliance requirement of a federal program will not be prevented, or detected and corrected, on a timely basis. A significant deficiency in internal control over compliance is a deficiency, or a combination of deficiencies, in internal control over compliance with a type of compliance requirement of a federal program that is less severe than a material weakness in internal control over compliance, yet important enough to merit attention by those charged with governance. Our consideration of internal control over compliance was for the limited purpose described in the first paragraph of this section and was not designed to identify all deficiencies in internal control over compliance that might be material weaknesses or significant deficiencies. We did not identify any deficiencies in internal control over compliance that we consider to be material weaknesses. However, material weaknesses may exist that have not been identified. The purpose of this report on internal control over compliance is solely to describe the scope of our testing of internal control over compliance and the results of that testing based on the requirements of OMB Circular A -133. Accordingly, this report is not suitable for any other purpose. Wilmington, North Carolina December 11, 2015 RSM US LLP, an Iowa limited liability partnership, is doing business as McGladrey LLP in the state of North Carolina and is a CPA firm registered with the North Carolina State Board of Certified Public Accountants under the name McGladrey LLP. Rules permitting the use of RSM US LLP have been published in the North Carolina Register and are pending final approval. 34 MEN Independent Auditor's Report on Compliance for the Major State Program and on Internal Control Over Compliance in Accordance With IRSM US LILP Applicable Sections of OMB Circular A -133 and the State Single Audit Implementation Act To the Honorable Chairman and Members of the Board of Directors Cape Fear Public Transportation Authority Wilmington, North Carolina Report on Compliance for the Major State Program We have audited Cape Fear Public Transportation Authority's (the Authority) compliance with the types of compliance requirements described in the Audit Manual for Governmental Auditors in North Carolina, issued by the Local Government Commission that could have a direct and material effect on Cape Fear Public Transportation Authority's major State program for the year ended June 30, 2015. Cape Fear Public Transportation Authority's major State program is identified in the summary of auditor's results section of the accompanying schedule of findings and questioned costs. Management's Responsibility Management is responsible for compliance with the requirements of laws, regulations, contracts, and grants applicable to its State programs. Auditor's Responsibility Our responsibility is to express an opinion on compliance for Cape Fear Public Transportation Authority's major State program based on our audit of the types of compliance requirements referred to above. We conducted our audit of compliance in accordance with auditing standards generally accepted in the United States of America; the standards applicable to financial audits contained in Government Auditing Standards, issued by the Comptroller General of the United States; applicable sections of OMB Circular A -133, Audits of Local Governments, and Non - Profit Organizations, as described in the Audit Manual for Government Auditors in North Carolina, and the State Single Audit Implementation Act. Those standards, applicable sections of OMB Circular A -133, and the State Single Audit Implementation Act require that we plan and perform the audit to obtain reasonable assurance about whether noncompliance with the types of compliance requirements referred to above that could have a direct and material effect on a major State program occurred. An audit includes examining, on a test basis, evidence about Cape Fear Public Transportation Authority's compliance with those requirements and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion on compliance for the major State program. However, our audit does not provide a legal determination of Cape Fear Public Transportation Authority's compliance. Opinion on the Major State Program In our opinion, Cape Fear Public Transportation Authority complied, in all material respects, with the types of compliance requirements referred to above that could have a direct and material effect on its major State program for the year ended June 30, 2015. 1" RE IPL W IL R MI -m &DI N G U III 1 :114 s.ri �) &3 A �.) D I T I TA X I� f.) �I S LJ I...:�F I �� T 35 Report on Internal Control Over Compliance Management of Cape Fear Public Transportation Authority is responsible for establishing and maintaining effective internal control over compliance with the types of compliance requirements referred to above. In planning and performing our audit of compliance, we considered Cape Fear Public Transportation Authority's internal control over compliance with the types of requirements that could have a direct and material effect on the major State program to determine the auditing procedures that are appropriate in the circumstances for the purpose of expressing an opinion on compliance for the major State program and to test and report on internal control over compliance in accordance with applicable sections of OMB Circular A -133, but not for the purpose of expressing an opinion on the effectiveness of internal control over compliance. Accordingly, we do not express an opinion on the effectiveness of Cape Fear Public Transportation Authority's internal control over compliance. A deficiency in internal control over compliance exists when the design or operation of a control over compliance does not allow management or employees, in the normal course of performing their assigned functions, to prevent, or detect and correct, noncompliance with a type of compliance requirement of a State program on a timely basis. A material weakness in internal control over compliance is a deficiency, or combination of deficiencies, in internal control over compliance, such that there is a reasonable possibility that material noncompliance with a type of compliance requirement of a state program will not be prevented, or detected and corrected, on a timely basis. A significant deficiency in internal control over compliance is a deficiency, or a combination of deficiencies, in internal control over compliance with a type of compliance requirement of a federal program that is less severe than a material weakness in internal control over compliance, yet important enough to merit attention by those charged with governance. Our consideration of internal control over compliance was for the limited purpose described in the first paragraph of this section and was not designed to identify all deficiencies in internal control over compliance that might be material weaknesses or significant deficiencies. We did not identify any deficiencies in internal control over compliance that we consider to be material weaknesses. However, material weaknesses may exist that have not been identified. The purpose of this report on internal control over compliance is solely to describe the scope of our testing of internal control over compliance and the results of that testing based on the requirements of applicable sections of OMB Circular A -133 and the State Single Audit Implementation Act. Accordingly, this report is not suitable for any other purpose. Wilmington, North Carolina December 11, 2015 RSM US LLP, an Iowa limited liability partnership, is doing business as McGladrey LLP in the state of North Carolina and is a CPA firm registered with the North Carolina State Board of Certified Public Accountants under the name McGladrey LLP. Rules permitting the use of RSM US LLP have been published in the North Carolina Register and are pending final approval. Cape Fear Public Transportation Authority Schedule of Findings and Questioned Costs For the Fiscal Year Ended June 30, 2015 Section 1. Summary of Independent Auditor's Results Financial Statements Type of auditor's report issued: Unmodified Internal control over financial reporting: • Material weakness(es) identified? • Significant deficiency(ies) identified? Noncompliance material to financial statements noted? Federal Awards Internal control over major federal programs: • Material weakness(es) identified? • Significant deficiency(ies) identified? Type of auditor's report issued on compliance for major federal program: Any audit findings disclosed that are required to be reported in accordance with Section 510(a) of Circular A -133? Identification of major federal programs: Yes ✓ No Yes ✓ None Reported Yes ✓ No Yes ✓ No Yes ✓ None Reported 7,u•. -. Yes ✓ No CFDA Program Name 20.500/20.507/20.526 Federal Transit Cluster 20.516/20.521 Transit Services Programs Cluster Dollar threshold used to distinguish between Type A and Type B Programs $300,000 Auditee qualified as low -risk auditee? ✓ Yes (Continued) 37 �� Cape Fear Public Transportation Authority Schedule of Findings and Questioned Costs (Continued) For the Fiscal Year Ended June 30, 2015 Section I. Summary of Independent Auditor's Results (Continued) State Awards Internal control over major state program: • Material weakness(es) identified? • Significant deficiency(ies) identified? Type of auditor's report issued on compliance for major state program: Any audit findings disclosed that are required to be reported in accordance with State Single Audit Implementation Act. Identification of major State program: Program Name State portion of Federal Transit Cluster Section II. Financial Statement Findings None reported Yes Yes Unmodified Yes ✓ No Section III. Federal Award Findings and Questioned Costs None reported Section IV. State Award Findings and Questioned Costs None reported 38 CFDA N/A ✓ No ✓ None Reported Cape Fear Public Transportation Authority Corrective Action Plan For the Fiscal Year Ended June 30, 2015 Section II. Financial Statement Findings No corrective action plan is necessary Section III. Federal Award Findings and Questioned Costs No corrective action plan is necessary Section IV. State Award Findings and Questioned Costs No corrective action plan is necessary 39 Cape Fear Public Transportation Authority Summary Schedule of Prior Audit Findings For the Year Ended June 30, 2015 None reported in prior year. ►e Cape Fear Public Transportation Authority Schedule of Expenditures of Federal and State Awards Year Ended June 30, 2015 Total U. S. Department of Transportation State Grants (all direct) Department of Transportation State Maintenance Assistance Program Technology Program Apprentice /Intern Program Pass Through New Hanover County Rural Operating Assistance Program Total Department of Transportation Total Federal and State Expenditures 9,686,658 743,101 4,382,656 DOT -09 13 -SM -090 - 564,864 - DOT -10 13 -AT -116 - 12,442 1,383 DOT -11 15- DG -052A - 16,296 1,815 DOT -22 04 -MA -002 - 130,214 11,396 - 723,816 14,594 9,686,658 1,466,917 4,397,250 See Notes to Schedule of Expenditures of Federal and State Awards 41 Federal Grantor /Pass Through CFDA Grantor's Expenditures Grantor /Program Title Number Number Federal State Local Federal Assistance U. S. Department of Transportation Pass - Through Federal Transit Administration: Federal Transit Cluster Formula Grants (Capital) 20.507 NC -90 -0502 100,000 10,863 14,137 Formula Grants (Operating) 20.507 NC -90 -4537 329,868 - 655,476 Formula Grants (Operating) 20.507 NC -90 -4563 1,029,728 - 1,971,271 Formula Grants (Capital) 20.507 NC -90 -0563 1,141,853 - 285,463 Formula Grants (Capital) 20.507 NC -95 -X062 60,000 10,000 10,000 Formula Grants (Operating) 20.507 NC -95 -X067 40,167 - 43,497 Formula Grants (Operating) 20.507 Undetermined 130,102 - 64,940 Formula Grants (Capital) 20.507 NC -90 -X545 27,662 - 4,255 Formula Grants (Capital) 20.526 NC -34 -0002 432,008 4,993 47,420 Capital Investment Grants 20.500 NC -04 -0043 1,663,432 194,883 194,883 Capital Investment Grants 20.507 NC -04 -0525 3,262,511 448,156 422,286 Total Urbanized Area Formula Planning Cluster 8,217,331 668,895 3,713,628 Pass - Through State North Carolina Department of Transportation Transit Services Programs Cluster Urbanized Areas (Operating) 20.516 14 -JA -0520 178,897 - 225,203 Urbanized Areas (Capital) 20.521 15- NF -052C 364,733 45,589 45,594 Urbanized Areas (Operating) 20.521 15 -NF -0520 188,613 - 255,865 732,243 45,589 526,662 Formula Grants for other than Urbanized Areas (Capital) 20.509 14- CT -052C 1,844 230 230 Urbanized Areas (Capital) 20.509 14- JA -052C 364,732 - 91,184 Urbanized Areas (Capital) 20.509 15- AR -052C 148,854 18,606 18,608 Urbanized Areas (Operating) 20.509 15 -CT -0520 153,901 9,617 28,085 Urbanized Areas (Capital) 20.509 15- CT -052C 1,312 164 4,259 670,643 28,617 142,366 Pass - Through City of Wilmington, North Carolina Department of Transportation Highway Planning and Construction Cluster: Transportation Planning 20.205 66,441 - - Total U. S. Department of Transportation State Grants (all direct) Department of Transportation State Maintenance Assistance Program Technology Program Apprentice /Intern Program Pass Through New Hanover County Rural Operating Assistance Program Total Department of Transportation Total Federal and State Expenditures 9,686,658 743,101 4,382,656 DOT -09 13 -SM -090 - 564,864 - DOT -10 13 -AT -116 - 12,442 1,383 DOT -11 15- DG -052A - 16,296 1,815 DOT -22 04 -MA -002 - 130,214 11,396 - 723,816 14,594 9,686,658 1,466,917 4,397,250 See Notes to Schedule of Expenditures of Federal and State Awards 41 Cape Fear Public Transportation Authority Note to the Schedule of Expenditures of Federal and State Awards For the Year Ended June 30, 2015 Note 1. Basis of Presentation The accompanying schedule of expenditures of federal and State awards includes the federal and State grant activity of Cape Fear Public Transportation Authority and is presented on the modified accrual basis of accounting. The information in this schedule is presented in accordance with the requirements of OMB Circular A -133, Audits of State, Local Governments, and Non - Profit Organizations and the State Single Audit Implementation Act. Therefore, some amounts presented in this schedule may differ from amounts presented in, or used in the preparation of, the basic financial statements. M Cape Fear Public Transportation Authority Report to the Board of Directors December 11, 2015 THE POWER OF BUNG t KDERS I 00D AU[')� F I TAX � C0I'4S(JMNG RSM December 11, 2015 �1 "f)() "Ic lth .Thhd S h�Ic, al \Mh'nhn(,'10an I�...8,11f(..' 1 73C) T 1 91O rf ,, 9671 Board of Directors F� d -1 91O 762 e +2C)6 Cape Fear Public Transportation Authority P.O. Box 12630 WNW .IS11)i IS .co 1) Wilmington, North Carolina 28405 We are pleased to present this report related to our audit of the basic financial statements of Cape Fear Public Transportation Authority (the Authority) for the year ended June 30, 2015. This report summarizes certain matters required by professional standards to be communicated to you in your oversight responsibility for Cape Fear Public Transportation Authority's financial reporting process. This report is intended solely for the information and use of the Board of Directors and management and is not intended to be, and should not be, used by anyone other than these specified parties. It will be our pleasure to respond to any questions you have about this report. We appreciate the opportunity to continue to be of service to Cape Fear Public Transportation Authority. RSM US LLP, an Iowa limited liability partnership, is doing business as McGladrey LLP in the state of North Carolina and is a CPA firm registered with the North Carolina State Board of Certified Public Accountants under the name McGladrey LLP. Rules permitting the use of RSM US LLP have been published in the North Carolina Register and are pending final approval. THE IPOWER OF BEING II 'MF ST'00D 1ADI'f j 1"A', I )I:O SUL1 M Contents Required Communications 1 -2 Summary of Significant Accounting Estimates Summary of Uncorrected Misstatements 4 Exhibit A— Letter Communicating Control Deficiency in Internal Control Over Financial Reporting Exhibit B— Significant Written Communications Between Management and Our Firm Required Communications Generally accepted auditing standards (AU -C 260, The Auditor's Communication With Those Charged With Governance) require the auditor to promote effective two -way communication between the auditor and those charged with governance. Consistent with this requirement, the following summarizes our responsibilities regarding the financial statement audit as well as observations arising from our audit that are significant and relevant to your responsibility to oversee the financial reporting process. Area Comments Our Responsibilities With Our responsibilities under auditing standards generally accepted in Regard to the Financial the United States of America; Government Auditing Standards issued Statement Audit by the Comptroller General of the United States; the provisions of the Single Audit Act; OMB Circular A -133; OMB's Compliance Supplement and the State Single Audit Implementation Act have been described to you in our arrangement letter dated June 19, 2015. Our audit of the financial statements does not relieve management or those charged with governance of their responsibilities, which are also described in that letter. Overview of the Planned We have issued a separate communication regarding the planned Scope and Timing of the scope and timing of our audit and have discussed with you our Financial Statement Audit identification of and planned audit response to significant risks of material misstatement. Accounting Policies and Preferability of Accounting Policies and Practices Practices Under generally accepted accounting principles, in certain circumstances, management may select among alternative accounting practices. In our view, in such circumstances, management has selected the preferable accounting practice. Adoption of, or Change in, Accounting Policies Management has the ultimate responsibility for the appropriateness of the accounting policies used by the Authority. The Authority adopted two new accounting standards during the year. The Authority adopted GASB Statement No. 68, Accounting and Financial Reporting for Pensions -An Amendment of GASB 27 and GASB No. 71, Pension Transition for Contributions Made Subsequent to the Measurement Date — an amendment of GASB No. 68. The statements improve accounting and financial reporting by state and local governments for pensions. We have added an emphasis paragraph to our report to point to the Authority's disclosure of this. Significant or Unusual Transactions We did not identify any significant or unusual transactions or significant accounting policies in controversial or emerging areas for which there is a lack of authoritative guidance or consensus. Management's Judgments and Accounting Estimates Summary information about the process used by management in formulating particularly sensitive accounting estimates and about our conclusions regarding the reasonableness of those estimates is in the attached Summary of Significant Accounting Estimates. Audit Adjustments There were no audit adjustments made to the original trial balance presented to us to begin our audit. Page 1 Area Comments Uncorrected Misstatements An uncorrected misstatement is summarized in the attached Summary of Uncorrected Misstatements. Disagreements With We encountered no disagreements with management over the Management application of significant accounting principles, the basis for management's judgments on any significant matters, the scope of the audit, or significant disclosures to be included in the financial statements Consultations With Other We are not aware of any consultations management had with other Accountants accountants about accounting or auditing matters. Significant Issues No significant issues arising from the audit were discussed with or the Discussed With subject of correspondence with management. Management Significant Difficulties We did not encounter any significant difficulties in dealing with Encountered in Performing management during the audit. the Audit Letter Communicating We have separately communicated the control deficiency in internal Control Deficiency in control over financial reporting identified during our audit of the Internal Control Over financial statements and this communication is attached as Exhibit A. Financial Reporting Significant Written Copies of significant written communications between our firm and the Communications Between management of the Authority, including the representation letter Management and Our Firm provided to us by management, are attached as Exhibit B. Page 2 Cape Fear Public Transportation Authority Summary of Significant Accounting Estimates Year Ended June 30, 2015 Accounting estimates are an integral part of the preparation of financial statements and are based upon management's current judgment. The process used by management encompasses their knowledge and experience about past and current events and certain assumptions about future events. You may wish to monitor throughout the year the process used to determine and record these accounting estimates. The following describes the significant accounting estimates reflected in the Company's June 30, 2015, financial statements. Estimate Accounting Policy Management's Estimation Process Basis for Our Conclusions on Reasonableness of Estimate Depreciation of capital Capital assets, including Depreciation by straight- Estimation process is assets property and equipment, line method over the consistent with software, are recorded estimated useful life of accounting policy and in at cost less the asset. Useful lives accordance with accumulated are estimated by accounting principles depreciation. management. generally accepted in the United States of America. Page 3 Cape Fear Public Transportation Authority Summary of Uncorrected Misstatements Year Ended June 30, 2015 During the course of our audit, we accumulated an uncorrected misstatement that was determined by management to be immaterial, both individually and in the aggregate, to the opinion unit of the basic financial statements and the related financial statement disclosures. Following is a summary of this difference. Debit (Credit) DESCRIPTION ASSETS LIABILITIES EQUITY REVENUE EXPENSES CARRYOVER IMPACT FROM PREVIOUS YEARS: Misstatements which reversed during the year CURRENT YEAR MISSTATEMENTS: None Total Cumulative Misstatement Errors $ - $ - $ 512 $ 8,379 $ (8,891) (512) $ 8,379 $ (8,891) Page 4 Exhibit A— Letter Communicating Control Deficiency in Internal Control Over Financial Reporting IIIIIIIIIIIIIII� �I�III�� To Management and the Board of Directors Cape Fear Public Transportation Authority Wilmington, North Carolina if f „�! o In planning and performing our audit of the basic financial statements of Cape Fear Public Transportation (the Authority) as of and for the year ended June 30, 2015, in accordance with auditing standards generally accepted in the United States of America, we considered the Authority's internal control over financial reporting (internal control) as a basis of designing audit procedures that are appropriate in the circumstances for the purpose of expressing our opinions on the financial statements, but not for the purpose of expressing an opinion on the effectiveness of the Authority's internal control. Accordingly, we do not express an opinion on the effectiveness of the Authority's internal control. A deficiency exists when the design or operation of a control does not allow management or employees, in the normal course of performing their assigned functions, to prevent, or detect and correct misstatements on a timely basis. A deficiency in design exists when (a) a control necessary to meet the control objective is missing, or (b) when an existing control is not properly designed so that even if the control operates as designed, the control objective would not be met. A deficiency in operation exists when a properly designed control does not operate as designed or when the person performing the control does not possess the necessary authority or qualifications to perform the control effectively. A material weakness is a deficiency, or a combination of deficiencies, in internal control such that there is a reasonable possibility that a material misstatement of the financial statements will not be prevented, or detected and corrected on a timely basis. A significant deficiency is a deficiency, or a combination of deficiencies, in internal control that is less severe than a material weakness, yet important enough to merit attention by those charged with governance. Following is a description of an identified control deficiency that we determined did not constitute a significant deficiency or material weakness: Maintenance of organizational documents The Authority was created by a concurrent resolution of New Hanover County (County) and the City of Wilmington (City). The County and City entered into an interlocal agreement that provides for operation of the Authority. During March 2015, the interlocal agreement was amended by the County and the City. The Authority had a draft version of the amendment to the interlocal agreement, but never obtained the final executed version. It is not unusual for agreements to go through multiple versions. By not having the final executed version, there is a risk the Authority would not be aware of certain requirements. We recommend that the Authority maintain final executed versions of all organizational documents. THE �POWER OF BEING LJNDERST'00D V� "1AI�, r -,l II , ffil, �, I:,Y�7 MI ,, -1: ,t I, I I ri v, h,.:, f n:1f`i11 l, i Y '.y., •:;�, �� ,, j.Si :CU`i Y . "f )f "!� „ .....I P ,,M I Cape Fear Public Transportation Authority Page 2 This communication is intended solely for the information and use of management, the board of directors, and others within the Authority and is not intended to be and should not be used by anyone other than these specified parties. We appreciate serving Cape Fear Public Transportation Authority and would be happy to assist you in addressing and implementing of the suggestion in this letter. Wilmington, N✓oo`rth Carolina December 11, 2015 RSM US LLP, an Iowa limited liability partnership, is doing business as McGladrey LLP in the state of North Carolina and is a CPA firm registered with the North Carolina State Board of Certified Public Accountants under the name McGladrey LLP. Rules permitting the use of RSM US LLP have been published in the North Carolina Register and are pending final approval. Exhibit B— Significant Written Communications Between Management and Our Firm Public IPVe �, Cape , „e i�„/ Transportation P.O. Box 12630 - Wilmington, NC 28405 - (910) 343-0106 - J910) 343-8317 fax - wavefransit.com Authority Hr J December 11, 2015 McGladrey LLP 300 North Third St, 5th Floor Wilmington, NC 28401 This representation letter is provided in connection with your audit of the basic financial statements of Cape Fear Public Transportation Authority (the "Authority ") as of and for the year ended June 30, 2015 for the purpose of expressing an opinion on whether the financial statements are presented fairly, in all material respects in accordance with accounting principles generally accepted in the United States (U.S. GAAP). We confirm, to the best of our knowledge and belief, as of December 11, 2015: Financial Statements 1. We have fulfilled our responsibilities, as set out in the terms of the audit arrangement letter dated June 19, 2015, for the preparation and fair presentation of the financial statements referred to above in accordance with U.S. GAAP. 2. We acknowledge our responsibility for the design, implementation, and maintenance of internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error. 3. We acknowledge our responsibility for the design, implementation, and maintenance of internal control to prevent and detect fraud. 4. Significant assumptions used by us in making accounting estimates, including those measured at fair value, are reasonable and reflect our judgment based on our knowledge and experience about past and current events and our assumptions about conditions we expect to exist and courses of action we expect to take. 5. Related -party transactions, including those with the City of Wilmington and New Hanover County, other organizations for which the nature and significance of their relationship with the Authority are such that exclusion would cause the reporting entity's financial statements to be misleading or incomplete, and interfund transactions, including interfund accounts and advances receivable and payable, sale and purchase transactions, interfund transfers, long -term loans, leasing arrangements, and guarantees, have been recorded in accordance with the economic substance of the transaction and appropriately accounted for and disclosed in accordance with the requirements of U.S. GAAP. 6. All events subsequent to the date of the financial statements and for which U.S. GAAP requires adjustment or disclosure have been adjusted or disclosed. 7. There is no known actual or possible litigation or claims for which disclosure is required in accordance with U.S. GAAP. McGladrey LLP December 11, 2015 Page 2 8. There are no unasserted claims or assessments that our lawyer has advised us are probable of assertion and must be disclosed in accordance with U.S. GAAP. 9. We have no direct or indirect, legal or moral obligation for any debt of any organization, public or private. 10. We have complied with all aspects of contractual agreements that would have a material effect on the financial statements in the event of noncompliance. 11. Net position (net investment in capital assets, restricted, and unrestricted) is properly classified. 12. We currently do not maintain flood insurance and we are not required to maintain it as none of our structural property is located in a flood plain. 13. We have recorded all adjustments needed to implement GASB Statement No. 68 and 71. As of and for the Year Ended June 30, 2015 We believe that the effects of the uncorrected misstatements aggregated by you and summarized below are immaterial to the basic financial statements as a whole. For purpose of this representation, we consider items to be material regardless of their size, if they involved the misstatement or omission of accounting information that, in light of surrounding circumstances, makes it probably that the judgement of a reasonable person relying on the information would be changed or influenced by the omission or misstatement. Debit Credit) DESCRIPTION ASSETS LIABILITIES EQUITY REVENUE EXPENSES CARRYOVER IMPACT FROM PREVIOUS YEARS: Misstatements which reversed during the year CURRENT YEAR MISSTATEMENTS: None Total Cumulative Misstatement Errors Information Provided 14. We have provided you with: - $ - $ 512 $ 8,379 $ (8,891) (512) $ 8,379 $ a. Access to all information, of which we are aware that is relevant to the preparation and fair presentation of the financial statements such as records, documentation, and other matters; b. Additional information that you have requested from us for the purpose of the audit; c. Unrestricted access to persons within the entity from whom you determined it necessary to obtain audit evidence. d. Minutes of the meetings of the governing board and committees, or summaries of actions of recent meetings for which minutes have not yet been prepared. 15. All transactions have been recorded in the accounting records and are reflected in the financial statements. 16. We have disclosed to you the results of our assessment of risk that the financial statements may be materially misstated as a result of fraud. McGladrey LL December 11, 2015 Pace 3 17. We have no knowledge of allegations of fraud or suspected fraud, affecting the entity's financial statements involving: a. Management. b. Employees who have significant roles in the internal control. c. Others where the fraud could have a material effect on the financial statements. 18. We have no knowledge of any allegations of fraud or suspected fraud affecting the entity's financial statements received in communications from employees, former employees, analysts, regulators, short sellers, or others. 19. We have no knowledge of noncompliance or suspected noncompliance with laws and regulations whose effects were considered when preparing financial statements. 20. We are not aware of any pending or threatened litigation and claims whose effects should be considered when preparing the financial statements. 21. We have disclosed to you the identity of the entity's related parties and all the related -party relationships and transactions of which we are aware. 22. We have obtained an executed copy of Amendment No. 9 Amendment to Interlocal Agreement Between New Hanover County and the City of Wilmington to Create a Public Transportation Authority and to Jointly Fund and Support the Authority. 23. We have informed you there are no significant deficiencies or material weaknesses in the design or operation of internal controls that could adversely affect the Authority's ability to record, process, summarize and report financial data. 24. We are aware of no communications from regulatory agencies concerning noncompliance with, or deficiencies in, financial reporting practices. Supplementary Information 25. With respect to supplementary information presented 'in relation to the financial statements as a whole: a. We acknowledge our responsibility for the presentation of such information. b. We believe such information, including its form and content, is fairly presented in accordance with accounting principles generally accepted in the United States of America. c. The methods of measurement or presentation have not changed from those used in the prior period. d. There are no significant assumptions related to the supplementary information. e. When supplementary information is not presented with the audited financial statements, we will make the audited financial statements readily available to the intended users of the supplementary information no later than the date of issuance of the supplementary information and the auditor's report thereon. 26. With respect to management's discussion and analysis and the LGERS schedules presented as required the Governmental Accounting Standards Board to supplement the basic financial statements: a. We acknowledge our responsibility for the presentation of such required supplementary information. McGladrey LLP December 11, 2015 Page 4 b. We believe such required supplementary information is measured and presented in accordance with guidelines prescribed by accounting principles generally accepted in the United States of America c. The methods of measurement or presentation have not changed from those used in the prior period. Compliance Considerations In connection with your audit, conducted in accordance with Government Auditing Standards, we confirm: 1. We are responsible for compliance with laws, regulations, and provisions of contracts and grant agreements and the amended Interlocal agreement between the City of Wilmington and New Hanover County is applicable to the Authority. 2. We are not aware of any instances that have occurred or are likely to have occurred, of fraud and noncompliance with provisions of laws and regulations that have a material effect on the financial statements or other financial data significant to the audit objectives, and any other instances that warrant the attention of those charged with governance. 3. We are not aware of any instances that have occurred or are likely to have occurred, of noncompliance with provisions of contracts and grant agreements that have a material effect on the determination of financial statement amounts or other financial data significant o the audit objectives. 4. We are not aware of any instances that have occurred or are likely to have occurred, of abuse that could be quantitatively or qualitatively material to the financial statements or other financial data significant to the audit objectives. 5. We are not aware of any violations (or possible violations) of laws, regulations, and provisions of contracts and grant agreements whose effects should be considered for disclosure in the auditor's report on noncompliance. 6. We have a process to track the status of audit findings and recommendations. 7. There have been no previous audits, attestation engagements, or other studies related to the objectives of the audit being undertaken. 8. We have determined there are no reported findings, conclusions, and recommendations or corrective actions for which we need to respond. 9. Acknowledge our responsibilities as it relates to non -audit services performed by the auditor, including a statement that it assumes all management responsibilities; that it oversees the services by designating an individual, preferable within senior management, who possess suitable skill, knowledge, or experience; that it evaluates the adequacy and results of the services performed; and that it accepts responsibility for the results of services. 10. Joseph Mininni, Finance Officer, who both has sufficient skills, knowledge, and experience; has supervised, reviewed, and approved, and we take full responsibility for the financial statements and related notes and acknowledge the auditor's role in the preparation of this information. McGladrey LLP December 11, 2015 Page 5 In connection with your audit of federal and State awards conducted in accordance with OMB Circular A- 133, Audits of States, Local Governments, and Non - Profit Organizations and the State Single Audit Implementation Act, we confirm: 11. We are responsible for complying, and we have complied, with the requirements of OMB Circular A- 133 and the State Single Audit Implementation Act. 12. We are responsible for understanding and complying with the requirements of laws, regulations, and the provisions of contracts and grant agreements related to each of our federal and State programs and have complied, in all material respects, with those requirements. 13. We are responsible for establishing and maintaining, and we have established and maintained, effective internal control over compliance for federal and State programs that provides reasonable assurance that we are managing federal and State awards in compliance with laws, regulations, and the provisions of contracts or grant agreements that could have a material effect on our federal and State programs. 14. We have prepared the schedule of expenditures of federal and State awards(SEFSA) in accordance with Circular A -133 and North Carolina's State Single Audit Implementation Act and have included expenditures made during the period being audited for all awards provided by federal or State agencies in the form of grants, federal or State cost- reimbursement contracts, loans, loan guarantees, property (including donated surplus property), cooperative agreements, interest subsidies, insurance, food commodities, direct appropriations, and other assistance. 15. We have identified and disclosed to you the requirements of laws, regulations, and the provisions of contracts and grant agreements that are considered to have a direct and material effect on each major federal and State program. 16. We have made available all contracts and grant agreements (including amendments, if any) and any other correspondence relevant to federal programs and related activities that have taken place with federal agencies or pass - through entities. 17. We have identified and disclosed to you that there are no amounts questioned and no known noncompliance with the direct and material compliance requirements of federal and State awards, including those resulting from other audits or program reviews. 18. We believe that we have complied with the direct and material compliance requirements. 19. We have made available all documentation related to compliance with the direct and material compliance requirements, including information related to federal and State program financial reports and claims for advances and reimbursements. 20. We have provided you our interpretations of any compliance requirements that are subject to varying Interpretations. 21. there have been no communications from grantors or pass - through entities concerning possible noncompliance with the direct and material compliance requirements, including communications received from the end of the period covered by the compliance audit to the date of your report. 22. We have disclosed to you the findings received and related corrective actions taken for previous audits, attestation engagements, and internal or external monitoring that directly relate to the objectives of the compliance audit, including findings received and corrective actions taken from the end of the period covered by the compliance audit to the date of your report. 23. We are responsible for taking corrective action on audit findings of the compliance audit. McGladrey LLP December 11, 2015 Page 6 24. There have been no prior audit findings by federal and/or State awarding agencies or pass- through entities. 25. There have been no subsequent events that provide additional evidence with respect to conditions that existed at the end of the reporting period that affect noncompliance during the reporting period. 26. There has been no known noncompliance with direct and material compliance requirements occurring subsequent to the period covered by your report. 27. There have been no changes in internal control over compliance or other factors that might significantly affect internal control, including any corrective action taken by us with regard to significant deficiencies in internal control over compliance (including material weaknesses in internal control over compliance), have occurred subsequent to the date as of which compliance is audited. 28. Federal and State program financial reports and claims for advances and reimbursements are supported by the books and records from which the basic financial statements have been prepared. 29. The copies of federal and State program financial reports provided to you are true copies of the reports submitted, or electronically transmitted, to the federal agency or pass - through entity, as applicable. 30. There are no subrecipients. 31. We have charged costs to federal awards in accordance with applicable cost principles. 32. We are responsible for, and have accurately prepared, the summary schedule of prior audit findings to include all findings required to be included by Circular A -133 and the State Single Audit Implementation Act. 33. We will accurately complete appropriate sections of the data collection form. We further acknowledge our responsibility for the complete, accurate, and timely filing of the data collection form with the Federal Audit Clearinghouse. 34. There are no service organizations. 35. During the course of your audit, you may have accumulated records containing data that should be reflected in our books and records. All such data have been so reflected. Accordingly, copies of such records in your possession are no longer needed by us. Cape Fear Public Transportation Authority U, ... .......................... Albert Eby ' Executive Director ............��������,�� J seph 1M2er i a_ nci�l