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Your Rights and What the Act
Prohibits
Examples of Housing
Discrimination
Contact Information for
Filing a Complaint
If you feel that you have been discrimi-
nated against while obtaining housing
or looking for a mortgage or homeown-
ers insurance, you can contact the fol-
lowing agencies to file a complaint:
U.S. Department of Housing
and Urban Development (HUD)
Atlanta Regional Office
Telephone (404) 331-5140
Toll Free 1-800-440-8091
TTY (404) 730-2654
Or you can file online at www.hud.gov/
offices/fheo/online-complaint.cfm
North Carolina Department of Administra-
tion, Human Relations Commission
(NCHRC)
Telephone/TDD (919) 807-4420
Toll Free 1-866-324-7474
Website www.doa.state.nc.us/hrc
HUD or NCHRC will investigate to deter-
mine whether unlawful discrimination
has occurred.
It is your right to file a civil suit at your
own expense at any time based on a
violation of the fair housing laws with-
out filing a complaint with HUD or
NCHRC. Please call NCHRC for more
information about the fair housing com-
plaint and resolution process.
What To Do if You
Suspect Housing
Discrimination
Disability Access Design Standards can
be found at
Fair Housing Accessibility FIRST
V/TTY 1-888-341-7781
Website www.FairHousingFIRST.org
New Hanover County Planning & Inspections
Department | Community Development
The Fair Housing Act
New Hanover County Planning & Inspections
Department | Community Development
230 Government Center Drive
Wilmington, NC 28403
(910) 798-7165
www.nhcgov.com/planningandinspections
Fair Housing Fair Housing --
It’s Not anIt’s Not an
OptionOption
It’s the LawIt’s the Law
Partner Agencies
City of Wilmington
Wilmington Housing Authority
Brunswick Housing Opportunities
Pender County Housing Department
Cape Fear Regional CDC
Catholic Charities
AMEZ Housing
Cape Fear Habitat for Humanity
Cape Fear Land Trust
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Everyone has a right to equal
housing opportunities. Tenants
and prospective home buyers of
any race, color, religion, na-
tional origin or gender, including
people with disabilities and
families with children, are pro-
tected against housing discrimi-
nation by The Fair Housing Act, a federal law
enforced by the U.S. Department of Housing and
Urban Development (HUD).
People with disabilities have additional pro-
tections. HUD's definition of being disabled (or
handicapped) includes people with physical,
mental or developmental disabilities, HIV/AIDS
related illnesses or who are recovering from al-
cohol or substance abuse.
People with disabilities have
the right to make improve-
ments to rented homes at
their own expense if the work
is necessary for them to live
there. They also have the right
to ask landlords to agree to reasonable exemp-
tions from tenants' rules. For instance, a no-pets
policy should be waived for a visually impaired
tenant with a guide dog.
The law also protects families with children
under 18, covers pregnant women, people ar-
ranging for an adoption and anyone who has
permanent or occasional custody of children
under 18, such as foster parents or grandpar-
ents. Housing designated for the use of seniors
over 55 is exempt from this requirement under
the Housing for Older Persons Act (HOPA).
Examples of Housing Discrimination
Refusing to sell to, rent to, or otherwise deal
with an interested tenant or buyer.
Applying different sale, rental or occupancy
terms for different people.
The refusal by real estate professionals or com-
panies to serve minority customers, steering
customers to certain neighborhoods, or making
claims about the racial makeup of an area.
Lying about the availability of housing. This
includes telling people of color, families or a
disabled person that an apartment is already
taken, when it is not.
“Blockbusting” or frightening people into rent-
ing or selling their property by manipulating
their prejudices. For example, telling people
that a minority group is moving into the area.
Discrimination in financing housing by a bank
or other business. This includes charging cred-
itworthy minority customers higher interest
rates than white customers.
Harassing tenants and homeowners into aban-
doning their leases or leaving their homes. This
includes racial and sexual harassment, such as
slurs and threats of violence and sexual ad-
vances and innuendoes.
Local zoning laws that have an unfair effect on
minorities and are discriminatory in nature. For
example, laws that restrict the size or number
of occupants in a home, or disallow accessory
dwelling units. These regulations have been
used to target Latino and Asian households
who may live with several generations under
the same roof.
Refusing to permit reasonable accommoda-
tions for assistive aides, assistive animals,
parking, or physical modifications to existing
properties or refusing to provide wheelchair
accessible housing in new multifamily con-
struction.
Prohibited Mortgage and Insurance practices
can be more difficult to recognize. They in-
clude:
Refusal to make a
mortgage loan and/or
provide information re-
garding loans
Imposition of different
terms or conditions on a
loan, such as different
interest rates, points, or
fees
Discrimination in appraising property
Refusal to provide homeowners insurance
coverage for a dwelling because of the race,
color, religion, gender, disability, familial
status, or national origin of the owner and/
or occupants
Discrimination in the terms or conditions of
homeowners insurance coverage because
of the race, color, religion, gender, disability,
familial status, or national origin of the
owner and/or occupants
Refusal to provide homeowners insurance,
or imposing less favorable terms or condi-
tions of coverage because of the race, color,
religion, gender, disability, familial status or
national origin of the residents of the
neighborhood in which a dwelling is located
Fair Housing Act Prohibitions and Examples of Discrimination
If you believe you were treated unfairly
in obtaining housing, you have the
right to file a complaint with HUD.