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1994-05-16 Work Session on Strategic Planning e e .e ""'IIIl MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 8'2 ASSEMBLY The New Hanover County Board of Commissioners held a Work session on Monday, May 16, 1994, at 1:00 P.M. in the Assembly Room of the New Hanover County Courthouse, 24 North Third street, Wilmington, North Carolina. Members present were:' Commissioners Sandra Barone; William A. Casterr William E. sisson, Jr.; Vice-Chairman E. L. Mathews, Jr.; Chairman Robert G. Greer; County Manager, Allen 0' Neal; County Attorney, Wanda M. Copley; and Clerk to the Board, Lucie F. Harrell. Chairman Greer called the meeting to order and announced the purpose of the meeting is to hear a report from the Strategic Planning Council. He welcomed all members present from the Council and expressed appreciation to them for the time given to prepare a strategic Plan for New Hanover County. PRESENTATION OF STRATEGIC PLAN FOR NEW HANOVER COUNTY Mr. Jonathan Alper, Chairman of the Strategic Planning Council, reported in October 1991, the New'Hanover County Board of Commissioners decided to embark upon the development of a Strategic Plan to guide New Hanover County into the 21st Century. Reductions in federal and state revenues, taxpayer resistance to new taxes, and mandates for new programs have made it imperative for the County to carefully consider how to allocate scarce resources. Such critical issues as downsizing, consolidation, privatization, infrastructure needs, environmental preservation, economic development, education, and social needs, necessitated long-term planning and a framework within which to make budget and service delivery decisions. strategic planning was deemed to be the most effective tool to utilize in addressing these issues. strategic Planning allows the County to evaluate the following issues: (1) how major social and economic trends will affect our community; (2) determine the County's most important issues and goals; and (3) layout specific, feasible steps to reach these goals. Strategic planning has several features which differentiate it from comprehensive planning: (1) It looks outward at trends which are beyond our control, but will shape our destiny. (2) It focuses on a few critical issues and goals, which are deemed most important to our future, rather than attempting to focus on every issue at once. (3) It is realistic in considering available resources, and who controls them. (4) It is action oriented, laying out specific actions required to achieve chosen goals. Hopefully, development of this Strategic Plan will allow New Hanover County to anticipate problems and act in a proactive manner, rather than reacting to problems as they arise. . On February 3, 1992, the New Hanover County Board of Commissioners appointed a 16-member strategic Planning Council with members chosen to represent various segments of the community. They were instructed to identify' the most critical issues facing New Hanover County, look at trends which will shape our destiny, consider available resources, set goals, and define steps necessary to achieve these goals. The New Hanover County strategic Planning council held its first meeting on February 27, 1992. Council members spent the first several months getting to know each other, studying the basic ..... ~- , / I I I l MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 83 organization of New Hanover County government, and studying the strategic planning process. The Council then identified approximately 30 issues which were grouped under four general headings: (1) Social Issues/Public Services (2) Education (3) Land Use and Planning (4) Economic Development o Subcommittees were established to research each group of issues and identify the critical issues. The strategic Planning Council drafted a Mission Stateme~t for New Hanover County government and statements of purpose and critical issues for each subcommittee. These were presented to the New Hanover County Board of Commissioners on December 21, 1992, and the Board approved the Mission Statement on January 4, 1993. The next task to complete wap the environmental scan. A subcommittee was activated to assess strengths, weaknesses, opportunities, and threats, as they affect New Hanover County government. Each of the four or~ginal subcommittees was then asked to draft questions relating to their critical issues for public opinion surveys, which would be used to validate, verify, or challenge current assumptions. These questions were discussed, refined, and eventually approved by the entire Strategic Planning Council on August 16, 1993. The New Hanover County Board of Commissioners approved the printing and distribution of 10,000 citizen opinion surveys, and they were mailed during the first week of September to every seventh registered voter. Responses were tabulated and analyzed by Dr. David Bejou of the UNC-Wilmington School of Business. The. subcommittees all spent a great deal of time compiling information.derived from interviews with department heads,.heads of outside agencies, earlier surveys, and strategic plans and other materials developed by other agencies. This information was presented to the entire Strategic Planning Council by the subcommittees, and several meetings were devoted to discussing these preliminary findings. The subcommittees were also asked to present critical issues to the entire Council for discussion, thus allowing other members an opportunity to express their opinions on all major issues. The meeting schedule was expanded during this period and a significant amount of time was devoted to discussing these critical issues. o , When the citizen opinion surveys had been tabulated and prepared for publication, the Council held a public forum to discuss. them and solicit feedback from the public. Approximately 50 people attended and their comments were recorded and. later analyzed by the subcommittees. The subcommittees were requested to draft reports and submit them to the entire Strategic Planning Council for discussion and ratification. Each report was examined in detail at least twice by the entire Council. Revisions were negotiated and each report was ratified by the entire Strategic Planning council. Background information was assembled by the SWOT Committee and County Staff. The.County Staff prepared, the draft document being presented today. ' o , , ENVIRONMENTAL SCAN REPORT Planning Director, Dexter Hayes, reported New'Hanover County is becoming an' urban county with.,approximately 130,000 residents. The growth rate historically has been approximately 1.6% annually; Iiowever, since 1990 the county's population has grown'at'an average rate 'oC 2.2% "and is currently .predicted by the year' 2000, to be' 134,977. Due to baby boomers flooding the job market in the 1970'S, marrying later, waiting longer to have children, and having smaller families the populatio~' growth is expected to dec11ne by the year 2000, and the State Da~a, ,Center envisions an aging e e e ti ~: '''/~t}.:W~',~i'!:l'(1\~~iW}1!'};:..; jij'I'f';1i~:?r;~~'~ ., -, , ""'IIIl , "~'~~ff$H;'l~ ~: "1\,;,. , MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 84 population producing fewer babies which will result in declining growth rates to the year 2020. The migration rate is difficult to predict. Since 1990, the migration rate has been at least 11% annually, and if people continue to move to this region at tpis rate, the demand for services will greatly increase. The age mix will be different in the future. There will be fewer young adults, more middle-aged people (the baby boomers) and an increase in the number of senior citizens (age 60 and over). It is projected that the average age of a New Hanover County resident will increase in the 1990's and on into the 21st Century. Ttle median age of a resident is expected to increase from 33.8 in 1990 to 41.5 in the year 2020. As the adult population outgrows their child-bearing years, a natural increase in growth will diminish. The average household size in New Hanover County declined from 3.43 persons in 1960 to 2.43 in 1990. This decrease is mainly the result of more single-person households, migrants of retirement age, and the decreasing size of the average family. Income figures for New Hanover County remain strong in comparison to those of the state and united states. However, when comparing poverty rates, New Hanover County has a higher rate than the state and united states. The poverty level varies by person or family, based on factors such as age and family size. In 1989, the percentage of families living at or below the poverty level was 14.0%. The state level was 13.0% and the national level was 12.8%. Progress has been made in the educational attainment levels. In 1970, the percentage of New Hanover County residents over the age of 25 graduating from high school was 45.5% and in 1990, the percentage had jumped to 78.1%, which is above the national average of 76.9%. However, the Employment Security -commission has projected that by the year 2000, the median years of education required for new jobs will be 13.5 years versus 12.8 years for the work force of 1989. Manufacturing has maintained its 20% share of the County's gross annual product; however, over the past 18 years, the proportion of non-manufacturing employment has continued to increase from 70.4% of the County's total industry employment in 1972 to 84.5% in 1990. The bulk of non-manufacturing jobs have been in the trade and service industries and in government employment. According to the 1990 UNC-Charlotte 1-40 Economic Impact Study, the completion of 1-40 is expected to provide a boost to the County's economy, adding about 500 jobs per year and contributing about $6 million per year. Tourism has played a significant role in New Hanover County's economy. In 1988, travel and tourism contributed $252 million to the County's economy, ranking New Hanover County eighth in the state. In 1989, travel and tourism declined to $173 million while New Hanover County remained eighth in total tourism expenditures. More than $1.5 million in revenue was generated in 1993 by the County's 3% Room Occupancy Tax, of which 75% is contributed to beach renourishment and 25% to travel and tourism promotions. Golf courses are emerging as a major attraction for tourism. The North Carolina state Ports Authority operates its largest port facility out of Wilmington. The Port has contributed 2,064 jobs since 1~92 and provided $8.5 million in taxes to the region. This region included New Hanover, Brunswick, Columbus, and 'Pender Counties. ..... MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 85 In 1993, construction activity has been through a boom cycle with new construction estimated to be $180 million dollars. It is difficult to predict if this rate of construction activity will continue. The Airport will continue to expand and according to the 1989 Airport Master Plan study by Talbert, Cox and Associates, the Airport contributes about $20 million dollars annually to the local !,!conomy. o ECONOMIC DEVELOPMENT COMMITTEE REPORT Mr. Frank Conlon, Chairman of the Economic Development Committee, reported there are many opportunities for New Hanover County to promote orderly growth. Slides were presented with the following issues presented: I. PROMOTION OF FISCAL EFFICIENCY GOVERNMENT, INCLUDING ELIMINATION OF CONSOLIDATION OF NEW HANOVER COUNTY DUALITY OF SERVICES AND Recommendation: Conduct a serious and unbiased study of consolidation. Complete this study in time to undertake legislative action at the next Long Session of the. N. C. General Assembly. II. PROMOTION OF TOURISM, INCLUDING A HIGH QUALITY CONVENTION CENTER Recommendation: (1) Increase the Cape Fear Coast Convention and Visitors Bureau's Budget by the following methods: (A) reapportionment of the Room Occupancy Tax Revenues; (B), find additional sources of revenue leaving the apportionment of the Room Occupancy ~ax unchanged; or (3) a combination of A and B. o (2) Construct a full service convention center with integral banquet facilities and integral or immediately adjacent lodging. Private assistance may be gained through franchising or. leasing portions of the operation, but it will remain basically a public function. III. RECRUITMENT AND RETENTION OF HIGH SKILL, HIGH TECH, AND CLEAN INDUSTRIES Reco~endations: (1) Ensure that the resources, capacity and flexibility of Cape Fear Community College are provided in order to maintain a local quality, technical education institution.. (2) The merits of cooperative vocational education at the high school level and in conjunction with Cape Fear Community College should be given greater emphasi~. IV. PROMOTION OF CAPE FEAR COMMUNITY COLLEGE AND ONC-WILMINGTON AS RESOURCES FOR ECONOMIC DEVELOPMENT o Recommendations: (1) UNC-W should be involved in economic development efforts of the County. . .' (2) Cape Fear Community College should expand and~advertise the technical training and resources available and being developed. l ;,;' ,. '~lt' ~.:-:'r&: "" """'I11III ..~ ! v.: .,,>:~ , MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 (3) UNC-W should become a major player within the N. C. University System. Its current role and status in Marine Biology, Marine Sciences, Small Business Centers, and most recently, the Information Highway System comprise the principle avenues of that achievement. PAGE 86 e (4) Cape Fear Community College should acquire more capabilities and become a regional asset, not solely a New Hanover County asset. New Hanover County is the center of many developing industries and businesses in the counties to the north, west, and south. Cape Fear Community College should become the epicenter of technical education in support of those industries and businesses. V. COOPERATION BETWEEN BUSINESS AND GOVERNMENT TO PROMOTE THE FAVORABLE ECONOMIC CLIMATE NECESSARY FOR GROWTH Recommendations: (1) Coordinate with all New Hanover County agencies, and perhaps the agencies of adjoining counties, in a review of permitting and regulatory policies to minimize complexity and bring about uniformity. (2) Encourage all levels of administration, especially the senior and middle levels, to warmly receive applicants and inquiries. Develop a friendly, helpful, welcoming attitude similar to that which is the bedrock of the hospitality industry. e VI. HEALTH SERVICES ~1) New Hanover Regional Medical Center should take the lead ~n establishing coordinated local and regional health services. Through a cooperative effort with all health service providers, develop a coordinated program and resources in New Hanover County and ultimately the region. (2) Whether at New Hanover Regional Medical Center or elsewhere in the immediate vicinity, continue to develop and expand unique health care capabilities, eliminating the necessity for a parent to travel miles away from home for a particular treatment. Commissioner Sisson through non-hospital recommendations? inquired as to whether services provided resources were considered in the Mr. Conlon reported the facilities and health care providers beyond the hospital were discussed at length and considered in the recommendations ." _..-~.- EDUCATION COMMITTEE REPORT Mr. Jonathan Alper reported the following topics should be investigated: e I. FACILITIES REQUIRED TO MEET OUR EDUCATIONAL GOALS Recommendations: (1) In concert with the Board of Education, develop a Comprehensive Facilities Plan for the next 10 years. Determine ~inimum needs and how they will be funded.. (2) Consider re-using plans from existing sch?ols. . This would permit an immediate construction start to take advantage of low interest rates and a competitive construction market. .... ,~ MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 87 (3) Consider the use of pre-engineered buildings, standard plans for elementary schools, and additions to existing facili ties to reduce construction costs. Set up a value engineering program to encourage contractors to recommend cost saving measures which will not affect the quality of the building or its functions. II. TECHNOLOGY REQUIRED TO PROVIDE "STATE OF THE ART" EDUCATION Recommendations: o . (1) Set a goal to provide that all students who graduate from New Hanover County Schools will be computer literate. Provide sufficient computers and instructors to achieve that goal. (2) Ensure that use of the "Information Highway" is expanded. III. VOCATIONAL EDUCATION NECESSARY TO PROVIDE A SKILLED WORKFORCE, CAPABLE OF FILLING FUTURE JOBS Recommendations: (1) Promote vocational training at Cape Fear Community College and the New Hanover County Public Schools. Work with local industry and other users of vocationally trained employees to set up Job Fairs, Apprenticeship Programs, and advertising to attract new students and eradicate the stigma attached to vocational training. IV. SPECIAL PROGRAM NEEDS SUCH AS SPECIAL EDUCATION, AFTER-SCHOOL DAY CARE, PRE-SCHOOL PROGRAMS, AND CULTURAL ENHANCEMENT Recommenda,tions: o (1) It is critical that participation in early childhood educational programs, such as Head Start and Smart Start, be dramatically increased. (2) In concert with the Board of Education, set up a Task Force to determine how we can make early childhood programs available to as many eligible children as possible. (3) Make a strong effort to qualify for the Smart Start Program in its second year. (4) .In concert with the Board of Education, investigate the possibility of providing inexpensive after school day care in County facilities. V. RECRUITMENT AND RETENTION OF QUALITY ADMINISTRATORS AND FACULTY, INCLUDING MORE MINORITY STAFF MEMBERS Recommendations: (1) Consider hiring "Second Career" persons, such as retirees, to fill specialty teaching positions and to increase the percentage of minority educators. o VI. SOLUTIONS TO GROWING SOCIAL NEEDS SUCH AS CRIME, DRUGS, SINGLE PARENTS, ETC. AS THEY AFFECT SCHOOLS Recommendation: (1) Encourage and expand existing task forces consisting of representatives of the School system, Department of 'Social Services, Health Department, Juvenile Courts, Police Department, Sheriff's Department, Housing Authority',. 'Child ^ .Adv9cacy commission, and others who work with children to .. "'investigate'these problems'and recommend solutions. . . e e e ~ ;l:"'~',"Il;!'" ~ ""'IIIl ~t.~ MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 88 VII. INCREASING COMMUNITY INVOLVEMENT IN OUR SCHOOLS Recommendation: (1) Appoint a Volunteer Coordinator to work within the community and with each school administration and parent- teacher organization to set up programs that will attract members of the community to become involved in the schools. VIII. UTILIZING THE TREMENDOUS RESOURCES AVAILABLE AT UNC-W AND CAPE FEAR COMMUNITY COLLEGE TO ENHANCE EDUCATION FOR ALL CITIZENS OF NEW HANOVER COUNTY Recommendation: (1) Encourage continued cooperation between the leadership of Cape Fear Community College, UNC-W, and the New Hanover County Public Schools. LAND USE AND PLANNING COMMITTEE Dr. Donald R. Latham, a member of the Land Use Committee, presented the following critical recommendations: and Planning issues and I. PRESERVATION OF OUR ENVIRONMENT, WHILE ALLOWING FOR GROWTH AND DEVELOPMENT Recommendations: (1) The County should weigh economic and environmental issues, based on preceding information before deviating from existing standards. The object should be to allow for affordable residential development in New Hanover County which has a nominal or minimal impact on the ecosystems. (2) The County should preserve unique natural areas, such as estuaries, creeks and sounds. II. DEVELOPMENT OF ROADS AND HIGHWAYS TO PERMIT ORDERLY GROWTH AND REDUCE CONGESTION Recommendations: (1) The County should continue to pursue the Long-Range Transportation Plan and implement it as soon as possible. Transit access between downtown and the beaches should be improved. (2) County Government should lobby for State and Federal funds to upgrade and augment the current road system. A review of surrounding county/state plans should be included. (3) Traffic monitoring should be researched and updated. Alternate transportation options should be studied as a potential solution to existing chronic traffic bottlenecks. III. WATER QUALITY ISSUES, INCLUDING THE COUNTY SEWER SYSTEM AND STORMWATER RUN-OFF, FOR THE PROTECTION OF OUR RIVERS, STREAMS AND ESTUARIES Recommendations: (1) A complete Stormwater Drainage Plan should be developed to, protect the environment and resources; to alleviate existing problems where possible; and to prevent' 'future contamination. , . . . . . , (2) Extensive use of minimize the impact retention ponds should pe~~xp~~~ed to of our co-existence with our water ..oIIl ~- / MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE. 89 resources while developing needed recreation areas for citizens. Funding for such a proactive position may necessitate the use of property taxes or be subsidized by the Water & Sewer District funds. (3) Every effort should be made to work with communities upstream to help clean and preserve the Cape Fear River. Efforts of organizations such as the Cape Fear River Watch should be supported. o (4) The County Sewer System, which was established to eliminate the problem of failing septic tanks, remains incomplete. A completed County Sewer System would encourage development and growth of residential land while minimizing the impact of development. IV. REVIEW OF ZONING LAWS TO ENSURE THAT GROWTH CAN BE PERMITTED WHERE DESIRABLE AND LIMITED IN ENVIRONMENTALLY SENSITIVE AREAS ~ecommendation: (1) The County should provide for mixed use development in a neighborhood manner. V. CONTINUED DEVELOPMENT OF INFRASTRUCTURE, INCLUDING THE STATE PORT AND NEW HANOVER INTERNATIONAL AIRPORT Recommendations: (1) County government is encourage.to assist where possible in support of increase Port activity. (2) Zoning or development restrictions are recommended to assure continued development of air traffic and passenger saf'ety. The private land between the runways should be acquired with revenues generated by facility users. o Vice-Chairman Mathews expressed concern for not knowing the land between the runways was privately owned and inquired as to where this information was obtained? Mr. Frank Conlon responded that this information was obtained from the Airport Director, Bob Kemp. '{:t. MAINTENANCE OF GOOD AIR QUALITY: There are no recommendations in this category since, the air quality remains "good" - due to favorable ocean breezes. VII. ACQUISITION OF LAND FOR CONSERVATION AND RECREATION . . Recommendation: 01 (1) Land donated for conservation should be encouraged. CHAIRMAN GREER AND COMMISSIONER CASTER EXCUSED FROM THE MEETING Due to 'unavoidable conflicts', Chairman 'Greer and Commissioner Caster ,excused themselves from the Work Session at 2:00 P.M. SOCIAL ISSUES/PUBLIC SERVICES COMMITTEE REPORT Mr. Mark Boyer, Chairman of the social Issues/Public Services Committee presented the following major issues and reco~endations: I. IMPROVEMENT OF PUBLIC SAFETY/REDUCTION OF CRIME o Recommendation: " (1) Consolidate Law Enforcement services (i.e. dispatching and Drug,Task F.orce) and develop, a precinct strategy similar to the Wilmington Neighborhoo'd area base stations;, ,investigate c. ~r ~ ~ .". e e e IH"'l, ~ ;ff" ' ," MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 90 whether any real cost savings will result by polling all agencies under one roof. II. ADEQUATE ACCESS TO HEALTH SERVICES FOR ALL CITIZENS OF NEW HANOVER COUNTY Recommendation: . (1) All health care providers and organizations should be encouraged to collaborate in the efficient delivery of health services. New Hanover County should continue to support funding and development of a Community Health Center, for the purpose of providing preventive health care services to the local citizenry. commissioner sisson commented on the need to break barriers among the health care providers and stressed importance of cooperation among all health care providers. necessary, health care agencies that receive County funding can told if they do not cooperate with all agencies, funding will cut. down the If be be III. IMPROVED SUPPORT SYSTEMS FOR THE FAMILY UNIT, THE CHILDREN, ELDERLY, WORKING PARENTS,' ETC. Recommendation: (1) Seek. support from the private sector. Develop cooperation between agencies to offer parenting classes, affordable child day and health care, and case management in senior services. The homeless family should not be forgotten. IV. PROTECTION OF THE CHARACTER OF OUR NEIGHBORHOODS Recommendation: (1) Work with other governmental bodies, including the City of wilmington and the Wilmington Housing Authority, toward improving the character of all neighborhoods. V. RECREATIONAL OPPORTUNITIES AND CULTURAL ENHANCEMENT Recommendation: (1) Complete the Park Development Plan as it was approved. Promote more community and cultural events. VI. ADDITIONAL ISSUES 1. Affordable Housing ~ Recommendation: New Hanover County needs to make a firm commitment to affordable housing through an establishment of a Minimum Housing Code. Such a requirement would allow renovations to be made to existing homes through Community Development Block Grant money and increase the County's competitiveness for these funds. There should also be a study of the housing needs to determine which areas and segments of the population need help in locating affordable housing. Public housing should be located throughout the County where -transportation can be made available. ' EMERGING ISSUES I. SOLID WASTE DISPOSAL , - Recommendation: . Develop a comprehensive plan for mandatory, County. "managed .trash collection. Customers would pay the County, and all suitable refuse would be disposed of "in the ..... .---. / ~~NYT~S OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE.91 County's incinerator. This would be accomplished by contracting with one contractor, selected vJ.a an open bid process. The successful contractor would be the firm which offered the best service at the lowest possible cost. This must take effect no later than July 1, 1995. II. REGIONALIZATION Recommendation: with leaders of surrounding counties, develop a forum for addressing issues of mutual concern. Build a relationship which will result in cooperative resolution of issues. The meetings could be facilitated by UNC-W. o III. GLOBAL TRANS PARK Recommendation: Unless the County is able to negotiate a significantly lower share of the expenses, reflective of its distance and anticipated benefits from the Global TransPark Project, the County should decline to participate. IV. ANNEXATION/CONSOLIDATION Recommendl!>tion: New Hanover County and the City of Wilmington should develop a new proposal for consolidation, and form a committee to re-draft legislation to finally accomplish the consolidation as soon as possible. Consolidation would effectively cut the cost of government for the 2nd smallest geographical county in North Carolina, and provide a much more efficient form of government. This consolidated government should feature an enlarged governing board and a combination of district and at-large representation. . . Recommendation: Consider enlarging the Board of County Commissioners and instituting a system of district and at- large representation. o V. DISTRICT ELECTIONS The following comments were received: Mr. Frank Conlon stated he is not sure New Hanover County would receive any direct benefit from the Global TransPark but he is concerned about a threat to the Wilmington Port if shipping is involved. The Morehead City Port has a deeper depth, is closer to the Kinston Airport, and has a four-lane highway from Kinston to Morehead City. There is only a two lane highway from Kinston to Wilmington. Also, the Global TransPark is a threat to the New Hanover International Airport. If the Kinston Airport is expanded as being discussed, the Kinston Airport will be more attractive to cargo handlers. Since these threats do exist, perhaps, the Commissioners should negotiate with Global TransPark as to the County's participation in this project. Ms. Linda Pearce reported the problems with social issues are becoming worse in New Hanover County. Teenage pregnancies, elder abuse, child abuse, domestic violence and AIDS are continuing to increase. She stated these needs will not go away and they must be addressed. o commissioner Sisson reported another area of concern is mental health which is never discussed. The demand for these services has doubled over the past two years. Not only are the patients needs not being met, but other agencies such as the Department of Social Services, are not receiving the delivery of these services. This issue must also be addressed. In summary, Mr. Alper expressed appreciation to the following persons for serving on the Strategic Planning council, particularly to the Assistant to the County Manager, Pat Melvin, for her - - - 'I"":~'>l ""'l1lI ,+". ",' -\-' MINUTES OF STRATEGIC PLANNING WORK SESSION MAY 16, 1994 PAGE 92 exceptional assistance and county Planning Director, complete the report: dedication to the project and to the Dexter Hayes, for the time given to Mr. Mr. Mr. Ms. Mr. Mr. Mr. Mr. Dickson Baldridge J. "Buzz" Birzenieks Mark Boyer Janice Cavenaugh Frank S. Conlon John E. Galarde James Gargan Herb McKim , Mr. Ed Neidens Ms. Linda Pearce Mrs. Juanita Ralston Mr. Fred Retchin Mr. Robert S. Rippy Canon Edwin E. smith Mr. Mack Tate Mr. Michael Titterton Also, Mr. Alper expressed appreciation to the following facilitators: Dr. Don Latham, Professor, Cameron School of Business, UNC-W Dr. David Bejou, Professor, Cameron School of Business, UNC-W Mr. Dexter Hayes, Planning Director' for New Hanover County Ms. Patricia A. Melvin, Assistant to the County Manager Mr. Chris O'Keefe, New Hanover County Planning Department Vice-Chairman Mathews, on behalf of the Board, complimented the Strategic Planning Council for the outstanding job performed in preparing a strategic Plan for New Hanover County. The recommendations presented are stimulating and reflect the hours of time given to develop this plan. Each County Commissioner was encouraged to thoroughly read and review the plan. Assistant to the County Manager, Pat Melvin, reported this is a draft document and will be presented in its final corrected form. The Commissioners were requested to consider adopting any or all of the recommendations and decide if the Strategic Planning Council should be reappointed to assist the County in providing strategies for implementing the recommendations. If the Council is not reappointed, members of the County Staff will handle the implementation procedure. ADJOURNMENT Vice-Chairman Mathews adjourned the meeting at 2:55 P.M. ;' Respectfully submitted, ~~~ Clerk to the Board '. ..... ----- / ( G~ l'!~\l 1.' .i).~ " , , " ~. ~, "l}\. P ~. e"I'l'14~r~ . ,< o o o