HomeMy WebLinkAbout1992-04-21 Work Session
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MINUTES OF WORK SESSION, APRIL 21, 1992
PAGE 896
ASSEMBLY
The New Hanover County Board of Commissioners held a Work
Session on Monday, April 21, 1992, at 1:00 P.M. in Room 501 of the
New Hanover County Administration Building, 320 Chestnut Street,
Wilmington, North Carolina.
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Members present were: Commissioners Jonathan Barfield, Sr.;
Fred Retchin; William H. Sutton; Vice-Chairman Robert G. Greer;
Chairman E. L. Mathews, Jr.; Deputy County Manager, Mary Gornto;
County Attorney, Wanda M. Copley, and Clerk to the Board, Lucie F.
Harrell.
Chairman Mathews called the meeting to order.
OVERVIEW OF THE MIS DEPARTMENT
MIS Director, Bill Clontz, commented on the progress made by
the MIS Department within the last two years and presented an
outline of the goals accomplished and future needs:
OVERALL DEPARTMENT STRATEGY:
Meetings were
computer equipment
discovered:
held
and
with
needs.
all department heads analyzing
The following findings were
-Major departments, such as DSS, the Department of Health, and
the Sheriff's Department were not equipped with computers;
therefore, 80-95% of all departments had computer equipment
with only 45% of County personnel having use of this
equipment.
-An immediate update of old systems.
.
-A need to develop comprehensive communications availability
among the departments.
-Development of a plan for replacement of the County's
mainframe within the next two years.
IMPLEMENTATION OF DEPARTMENTAL STRATEGY
-Library: A new system has been installed in the Library and
is now in use. with 30,000 inquiries per day, the system is
proving_to be most beneficial.
-Human Resources: A new system has been installed for the
Human Resources Department to better handle payroll as well as
other needs. Effective July 1, 1992, this system will be
operational.
-Health Department: A new system has been installed and is in
use at the Health Department. The system is working extremely
well. The Health Department and State are very pleased with
the system since reports can be forwarded by tapes and the
number of errors has been greatly reduced.
.
- Sheriff's Department: In addressing the jail population, a
system is being developed to integrate the Sheriff's
Department, the Jail, Magistrate's Office, and Courts allowing
rapid processing of court cases which will reduce the jail
population. The proposal was submitted to the N. C.
Department of Crime Control & Public Safety with a grant award
of 75% for the cost of the system. Bids will be solicited in
July.
-Department of Social services: After trying to purchase a
program for the Department of Social Services (DSS), it was
decided to develop and build a program for New Hanover County.
Approximately a year ago, a firm in Charlotte was willing to
develop a code and build a system. Bids have been solicited
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.MINUTES OF WORK SESSION, APRIL 21, 1992
PAGE 89,7
with proposals received and a funding request submitted to the
federal government for a grant award of $350,000, which is 50%
of the project cost. The remaining funds have already been
budgeted.
PUBLIC ACCESS TO COUNTY DATA:
-Update on Public Access Lawsuit: New Hanover County is being
sued by a businessman in Raleigh, who is represented by the
same law firm that represents the North Carolina Press
Association, the agency funding the lawsuit. The gist of the
case is that information requested by the businessman was not
presented in the format requested, which in their opinion,
violated the public access law. In order for MIS to prepare
the format requested, a computer program would have to be
developed, which in the County's opinion, was over and above
the requirements of the public access law. In response, MIS
suggested that the businessman contact the firm who prepared
the tax base software and request that a program be written.
Once written, MIS would provide the information as requested.
The businessman contacted the firm, who offered to prepare the
program at a cost of $10,000, which in their opinion was too
costly. MIS was immediately accused of discussing this matter
with the software firm, thus the businessman drew the
conclusion that this involvement was the reason for the
$10,000 cost and included the software firm in the lawsuit.
After negotiation between the software firm and businessman,
the software firm has since agreed to prepare the necessary
software for the firm with this program being a part of future
software packages. As of this date, the offer has not been
accepted by the businessman. Hopefully, this offer will be
accepted and the lawsuit will be resolved.
-Support of legislation in the Short Session that will better
clarify the public access laws.
Further discussion was held on the lawsuit with emphasis
placed on the fact that the MIS Department does not need to become
involved with preparing programs for clients desiring various
informational formats.
FUTURE NEEDS:
- Development of a system for inspection employees, including
the Health Department inspections and Department of Social
Services' inspections, whereby employees will have a small
data terminal in their automobiles so that inspections can be
made and reports furnished on site. For example, when an
inspector meets a contractor on the job site and performs the
inspection, he will have the capability of issuing the
certificate of approval to contractor on site. This type of
program is an emerging technology, which will become less
costly, and will be monitored by the MIS Department.
-Legislative Study commiss~on:. MIS Director Clontz is serving
on this committee and lS ln the process of presenting
recommendations for upgrading the State computer systems.
commissioner Retchin asked if tax records can be accessed by
attorneys through modems? MIS Director Clontz stated the County
entered into an agreement with the Board of Realtors for access
through telephone modems, which is working well. Attorneys have
requested the same access and Staff feels this request is
appropriate. Once the lawsuit is resolved, this program will be
developed.
Commissioner Barfield inquired as to whether the new computer
equipment will reduce the number of County personnel, particularly
in the Department of Social services? MIS Director Clontz stated
the new system will not immediately reduce the current personnel;
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MINUTES OF WORK SESSION, APRIL 21, 1992
PAGE 898
however, the computer equipment will control the paperwork, which
in the future will avoid hiring of 85 additional people in the
Department of Social Services.
Discussion was held on the benefits derived from doing
business with IBM. For example, the County Engineer is exploring
the possibility of preparing in-house sewer designs for future
expansions of the sewer system due the cost involved with
contracting out this service. A firm was paid $2 million to
perform design work on the last expansion. After discussion with
IBM, the software was loaned to the County at no cost, and the
Engineering Department is now learning how to use the software.
Director Clontz complimented Ed Burke, the local IBM
representative, for this type of cooperation and the excellent
manner in which he has dealt with the County.
commissioner Retchin commented on the enhanced software
specifically relating to HB 20 and inquired as to whether it would
be practical for New Hanover County to assist other counties with
sharing of this software for a small fee?
Director Clontz stated discussion has been held on sharing
enhanced software with other counties; however, surrounding
counties have less sophisticated systems and cannot utilize the
programs. In Dade County Florida, the MIS Department hired a
salesman who sold approximately $750,000 of software last year;
however, after an analysis of the process, a marginal amount of
actual revenue was generated for Dade County due to additional
responsibilities and staffing. until laws are changed to allow
governments to charge for the real cost, not the incremental cost,
this idea may not be profitable. The MIS Department will continue
to monitor this issue.
In summary, Director Clontz complimented the MIS staff and
employees for an excellent job in updating the County's data
processing system. He also emphasized the importance of investing
time and money into the training of staff so that the County can
continue to be informed on the newest technology.
Chairman Mathews, on behalf of the Board, expressed
appreciation to MIS Director Clontz for an excellent presentation.
ADJOURNMENT
Motion: Commissioner Retchin MOVED, SECONDED by Commissioner
Barfield to adjourn.
Chairman Mathews adjourned the meeting at 2:05 P.M.
Respectfully submitted,
rI?'V~
'-.Y~ F. Harrell
Clerk to the Board
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