2022-07-11 RM ExhibitsNORTH CAROLINA STATE DEPARTMENT OF TRANSPORTATION
REQUEST FOR ADDITION TO STATE MAINTAINED
SECONDARY ROAD SYSTEM
North Carolina
County of New Hanover
Road(s) Description: Roger Haynes Drive in New Hanover County (Division File No:
1298-N)
WHEREAS, a petition has been filed with the Board of County Commissioners of
the County of New Hanover requesting that the above described road(s), the location of
which has been indicated on a map, be added to the Secondary Road System; and
WHEREAS, the Board of County Commissioners is of the opinion that the above
described road(s) should be added to the Secondary Road System, if the road(s) meets
minimum standards and criteria established by the Division of Highways of the
Department of Transportation for the addition of roads to the System.
NOW, THEREFORE, be it resolved by the Board of Commissioners of the County
of New Hanover that the Division of Highways is hereby requested to review the above
described road(s), and to take over the road(s) for maintenance if they meet established
standards and criteria.
i4471�1[i7y
The foregoing resolution was duly adopted by the Board of Commissioners of the
County of New Hanover at a meeting on the 11 th day of Jam, 2022.
and and official seal this the 1 lth day of Jam, 2022.
Kff}
"(OP.AA�
KynWerleigh G. Cr ell, Clerk to the Board
New Hanover County Board of Commissioners
Form SR-2
Please Note: Forward directly to the District Engineer, Division of Highways.
Resolution
WHEREAS, the
"Agency")
0 Kelef-11 WC11111111TAN N J, 14 0 1 IF-11 0 N**91 Ito] Ire]
New Hanover County Sheriffs Office
(The Applicant Agency)
has completed an application contract for traffic safety funding; and that
Commissioners
(herein called the
New Hanover County
(The Governing Body of the Agency)
(herein called the "Governing Body") has thoroughly considered the problem
identified and has reviewed the project as described in the contract;
THEREFORE, NOW BE IT RESOLVED BY THE New Hanover County IN OPEN
(Governing Body)
MEETING ASSEMBLED IN THE CITY OF Wilmington , NORTH CAROLINA,
2022 'AS FOLLOWS:
1. That the project referenced above is in the best interest of the Governing Body and the general public; and
2. That New Hanover County Sheriffs Office is authorized to file, on behalf of the Governing
(Name and Title of Representative)
Body, an application contract in the form prescribed by the Governor's Highway Safety Program for federal
funding in the amount of $ $ 102,183.00 to be made to the Governing Body to assist in defraying
(Federal Dollar Request)
the cost of the project described in the contract application; and
3. That the Governing Body has formally appropriated the cash contribution of $ 0.00 as
(Local Cash Appropriation)
required by the project contract; and
4. That the Project Director designated in the application contract shall furnish or make arrangement for other
appropriate persons to furnish such information, data, documents and reports as required by the contract, if
approved, or as may be required by the Governors Highway Safety Program; and
5. That certified copies of this resolution be included as part of the contract referenced above; and
6. That this resolution shall take effect immediately upon its adoption.
lllilillk I � I 111 12 ki I X l�, MZ11 AZT:4-93 am, � � � - - - 0 6
ATTESTED BY ah I "F1 EJM,&gAJK%- %•-0
V
(Clerk)
DATE
Rev. 7111
Exhibit
Book-KU_11 Page_aL,-�S
NEW HANOVER COUNTY BOARD OF COMMISSIONERS
WHEREAS, the Wilmington Housing Authority has endured significant storm -related mold intrusion in
more than 100 housing units; and
WHEREAS, more than 100 individuals have been displaced because of mold infestation caused by or
exacerbated by Hurricane Florence; and
WHEREAS, the Wilmington Housing Authority is further encumbered by a financial crisis due to mold
remediation and tenant relocation expenses, rendering it unable to adequately address mold remediation
and repair homes with its own resources; and
WHEREAS, New Hanover County and the City of Wilmington have provided a total of $3.3 million in loans
to assist the Wilmington Housing Authority in addressing mold issues; and
WHEREAS, the Wilmington Housing Authority has identified an opportunity to apply for a grant from the
Public Housing Restoration Fund, which is administered by the North Carolina Office of Recovery and
Resilience; and
WHEREAS, the Wilmington Housing Authority will apply for as much as $3 million from the grant program,
providing the gap financing necessary to complete the work and get residents back into their homes.
NOW, THEREFORE, BE IT RESOLVED, that the New Hanover County Board of Commissioners supports the
Wilmington Housing Authority's application for grant funding from the Public Housing Restoration Fund.
ADOPTED, this the 1 Ith day of July, 2022.
NEW HANOVER COUNTY
0.
ur Olson-Bosem, Chair
MA
Exhibit
Book Page
New Hanover County Monthly Collection Report for May 2022
Current Year 2021-2022
Real Estate
Personal Property
Motor Vehicles
Combined
Scroll/Billed
$
185,111,406.66
$
13,255,595.51
$
11,344,218.23
$
209,711,220.40
Abatements
$
(2,214,907.70)
$
(189,776.31)
$
(2,404,684.01)
Adjustments
$
55,792.43
$
10,217.89
$
66,010.32
Total Taxes Charged
$
182,952,291.39
$
13,076,037.09
$
11,344,218.23
$
207,372,546.71
Collections to Date
$
184,443,556.13
$
12,808,005.13
$
11,344,218.23
$
208,595,779.49
*Refunds
$
2,238,420.53
$
72,234.51
$
2,310,655.04
Write-off
$
88.60
$
1,303.22
$
1,391.82
Outstanding Balance
$
747,067.19
$
338,963.25
$
-
$
1,088,814.08
Collection Percentage
99.59
97.41
100.00
99.47
YTD Interest Collected
$
250,807.64
$
18,042.26
$
105,503.73
$
374,353.63
Total 2021-2022 Collections YTD
Prior Years 2011-2020
206,659,478.08
Real Estate
Personal Property
Motor Vehicles
Combined
Scroll
$
1,559,827.99
$
4,930,703.69
$
324,971.15
$
6,815,502.83
Abatements
$
(2,014.80)
$
(158,570.65)
$
-
$
(160,585.45)
Adjustments
$
(2,315.87)
$
898.53
$
-
$
(1,417.34)
Totall.evy
$
1,555,497.32
$
4,773,031.57
$
324,971.15
$
6,653,500.04
Collections to Date
$
590,585.50
$
150,441.62
$
4,026.00
$
745,053.12
*Refunds
$
29,383.26
$
13,517.99
$
1,426.16
$
44,327.41
Write-off
$
39,041.59
$
249,735.20
$
79,591.51
$
368,368.30
jOutstanding Balance
$
955,253.49
$
4,386,372.74
$
242,779.80
$
6,321,142.63
YTD Interest Collected
$
123,462.65
$
30,186.76
$
3,852.40
$
157,501.1
Total Prior Year Collections YTD
858,227.52
Grand Total II Collections YTD $ 207,517,705.60 1
* Detailed information for Refunds can be found in the Tax Office
1141611LIL
Ort
� ,„p�v or''.II„� lam•
Clr) 0 the Board
Date
Exhibit
i +�i
New Hanover County Debt Service Monthly Collection Report for May 2022
Current Year 2021-2022
Real Estate
Personal Property
Motor Vehicles
Combined
$
19,184,939.73
$
1,377,480.17
$
1,261,812.84
$
21,824,232.74
Scroll/Billed
Abatements
$
(229,518.62)
$
(20,266.82)
$
$
(249,785.44)
Adjustments
$
5,787.65
$
1,058.81
$
-
$
6,846.46
Total Taxes Charged
$
18,961,208.76
$
1,358,272.16
$
1,261,812.84
$
21,581,293.76
Collections to Date
$
18,910,616.13
$
1,322,699.18
$
1,261,812.84
$
21,495,128.15
*Refunds
$
27,826.14
$
298.97
$
28,125.11
Write-off
$
22.63
$
140.74
$
163.37
Outstanding Balance
$
78,396.14
$
35,731.21
$
-
$
86,328.98
Collection Percentage
99.59
97.37
100.00
99.60
YTD Interest Collected
$
26,484.67
$
2,154.32
$
12,614.63
$
41,253.62
Total 2021-2022 Collections YTD $ 21,508,256.66
Prior Years 2011-2020
Real Estate
Personal Property
Motor Vehicles
Combined
Scroll
$
163,392.17
$
366,992.88
$ -
$
530,385.05
Abatements
$
(27.18)
$
(15,604.51)
$
(15,631.69)
Adjustments
$
(302.89)
$
117.59
$
(185.30)
Totall.evy
$
163,062.10
$
351,505.96
$ -
$
514,568.06
Collections to Date
$
65,464.98
$
16,957.57
$ -
$
82,422.55
*Refunds
$
130.93
$
687.69
$ -
$
818.62
Write-off
$
4.87
$
3.14
$ -
$
8.01
Outstanding Balance
$
97,723.18
$
335,232.94
$ -
$
432,972.14
YTD Interest Collected
$
10,079.03
$
2,791.38
$ -
$
12,870.41
Total Prior Year Collections YTD
94,474.34
Grand Total All Collections YTD $ 21,602,731.00
* Detailed information for Refunds can be found in the Tax Office
NEW HANOVER COUNTY
CI k t the Board
070)
Date
Exhibit
Book]j�lk Page_,'�
111111 11'' 11:11ri''rullivoll I
P" M.. TFIMMI
Scroll/Billed
$
11,544,648.70
$
986,968.01
$
903,866.71
$
13,435,483.42
Abatements
$
(75,212.12)
$
(14,085.00)
$
(89,297.12)
Adjustments;
$
6,542.43
$
517.00
$
7,059.43
'Total Taxes Charged
$
11,475,979.01
$
973,400.01
$
903,866.71
$
13,353,245.73
Collections to Date
$
11,445,895.51
951,812.37
$
903,866.71
$
13,301,574.59
*RefundIII
s
$
17,638.57
$
181.68
$
17,820.25
Write-off
$
22.28
$
136.34
$
158.62
ran. IMIM.
Scroll
$
95,635.54
$
259,708.63
$
375,019.88
Abatements
$
(279.86)
$
(1,212.35)
$
(1,492.21)
Adjustments
$
Totall.evy
$
95,355.68
$
M�,49628
$
II
19,675.71
$
373,527.67
,Collections to Date
$
31,851.03
$
16,859.31
$
137.15
48,847.49
*Refunds
$
31.61
$
509.56
$
$
541.17
Write-off
$
1,288.38
$
14,598.92
$
4,657.39
$
20,544.69
Outstanding Balance
III WE Vag -a §
I-IM01.11#11
YTD Interest CollectedE
iE
MMEZM
.0
WA
6IF&I'MIEN
lGrand Total All Collections YTD $ 13,367,315.07
• C3
leroo the Board 6
Date T
Exhibit
Book % P Sox
AGENDA: July 11, 2022
NEW HANOVER COUNTY BOARD OF COMMISSIONERS
AN ORDINANCE AMENDING THE FISCAL YEAR 2023 BUDGET
BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the
following Budget Amendment(s) be made to the annual budget ordinance for the fiscal year ending June 30, 2023.
Section 1: Details of Budget Amendment
Strategic Focus Area: Superior Public Health & Safety
Strategic Objective(s): Sustain the community capacity to prepare for and respond to public safety demands
Fund: General
Department: Juvenile Services
Ex enditure:
I Decrease
Increase
Total
BA 23-001 Pass -Through Grant Expenditures
$ 81,10811$
81,108
Total
1 $ -
1 $ 81IL0-811$',
81108
Revenue:
Decrease
Increase
I Total
-
BA 23-001 NC Dept of Public Safety Grant
$ 81,108
$ 81,108
Total
$ -
$ 81,
Is 81,108
Prior to
Total if Actions
Actions Toda Taken
Departmental Budget $ 81,1088
Section 2: Explanation
BA 23-001 increases expenditures and revenues for a pass -through grant awarded to Coastal Horizons by the NC
Department of Public Safety. The program title is Alternatives to Commitment: Family Preservation Program.
There is no county match required for this funding.
Section 3: Documentation of Adoption
This ordinance shall be effective upon its adoption.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North
Carolina, that the Ordinance for Budget Amendment(s) 23-001 amending the annual budget ordinance for the fiscal
year ending June 30, 2023, is adopted.
Adopted, this 11th day of July, 2022.
(SEAL)
r son -Bowman, Chair
ACST:&4-
K erleigh G. Cro 1, Clerk to the Board
Exhibit
AGENDA: July 11, 2022 oo d g e 36b
NEW HANOVER COUNTY BOARD OF COMMISSIONERS
AN ORDINANCE AMENDING THE FISCAL YEAR 2023 BUDGET
BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the
following Budget Amendment(s) be made to the annual budget ordinance for the fiscal year ending June 30, 2023.
Section 1: Details of Budget Amendment
Strategic Focus Area: Superior Public Health & Safety
Strategic Objective(s): Sustain the community capacity to prepare for and respond to public safety demands
Fund: Fire
Department: Fire Rescue
Ex enditure.
Decrease
Increase
Total
BA 23-002 Fire Rescue
1 $ 60,000
$ 60,000
Total
$
1 $ 60,000
I $ 60 000
Revenue:
Decrease
I Increase
Total
BA 23-002 US Homeland Security Grant
1 $ 60,0001
_
$ 60,000
Total
$ -
$ 60,000
$ 60000
Prior to Total if Actions
Actions Today,Taken
Fire Rescue Budget $ 192968,792 20,0282792
Section 2: Explanation
BA 23-002 increases expenditures and revenues for a US Department of Homeland Security grant awarded to Fire
Rescue from the NC Department of Public Safety. The grant funding must be used for Homeland Security Training
and Exercises related to the Urban Search and Rescue Program (USAR). These grant funds must not be used to
supplant or replace local or state funds or other resources that would otherwise have been available for homeland
security activities. There is no county match required.
Section 3: Documentation of Adoption
This ordinance shall be effective upon its adoption.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North
Carolina, that the Ordinance for Budget Amendment(s) 23-002 amending the annual budget ordinance for the fiscal
year ending June 30, 2023, is adopted.
Adopted, this 11th day of July, 2022.
(SEAL)
on -Baseman, Chai
ATTEST:
r
Kyi#rleigh G. CroweI401erk to the Board
Exhibit
AGENDA: July 11, 2022 Flo � i l Page m - ,
NEW HANOVER COUNTY BOARD OF COMMISSIONERS
AN ORDINANCE AMENDING THE FISCAL YEAR 2023 BUDGET
BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the
following Budget Amendment(s) be made to the annual budget ordinance for the fiscal year ending June 30, 2023.
Section 1: Details of Budget Amendment
Strategic Focus Area: Effective County Management
Strategic Objective(s): Continuous focus on the customer experience
Deliver quality service at the right time
Fund: Automation Enhancement and Preservation Fund (AEPF)
Department: Register of Deeds
Ex enditure:
Decrease
Increase
Total_
BA 23-003 Register of Deeds
1 $ 2,00011$
— 2,000
Total
$ -
$ 2,000
$ 2000
Revenue:
Decrease
Increase
Total
BA 23-003 NC OSBM Grant
$ 2,000
$ 2,000
Total
$ -
$ 2,000
$ 2,000
Prior to
Actions Toda
AEPF Fund Budget $ 181z000
Total if Actions
Taken
�$ 189,000
Section 2: Explanation
BA 23-003 increases expenditures and revenues for a grant awarded by the NC Office of State Budget and
Management (OSBM) to the Register of Deeds. The grant must be used for the preservation of historic records and
files, such as but limited to, document restoration, reparation, deacidification, and placement in protective archival
binders. The grant requires a match of $2,000, which is available in the Automation Enhancement and Preservation
Fund.
Section 3: Documentation of Adoption
This ordinance shall be effective upon its adoption.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North
Carolina, that the Ordinance for Budget Amendment(s) 23-003 amending the annual budget ordinance for the fiscal
year ending June 30, 2023, is adopted.
Adopted, this 1 lth day of July, 2022.
(SEAL)
rone"I"
I
jl I /
Exhibit
AGENDA: July 11, 2022 BookA-111 Page
NEW HANOVER COUNTY BOARD OF COMMISSIONERS
AN ORDINANCE AMENDING THE FISCAL YEAR 2023 BUDGET
0 1 F*q to TKNUIXT11♦1TJ 12111 1 i
Section 1: Details of Budget Amendment
Strategic Focus Area: Superior Public Health & Safety
Strategic 04jective(s): Sustain the community capacity to prepare for and respond to public safety demands
Fund: General Fund
Department: Recovery and Resilience
ElgEndlitguire:
Increase
Increase
Total
BA 23-004 Recovery and Resilience
$ a,153,436
$ 1,53,436
Total
$
I $ 1,1-53—,4-3-6-11
$ 11153,436
Revenue:
Decrease
Increase
Total
BA 23-004 FEMA Hazard Mitilgation
$ 1,011,236
$ 1,011,236
BA 23-004 FEMA Hazard Mitigation
$ 142,200
$ 142,200
Total
$
$ 1,153,436
$ 1,153,436
Prior to Total if Actions
ActionsTodav Taken
Recovery & Resilience Budget [_I80 OOOJ $ 1,233436
Section 2: Explanation
1111p;]II i i ; lig Ili IqAA"k19k:T!4l
mitigation grants, passed through the NC Division of Emergency Management. On June 21, 2021, New Hanover
County completed the State Centric Election Form to participate in the State Centric Model. Participating in the
yml ?ILQf
county received from FEMA, The county will be the local homeowners' interface to provide support and
coordination of the projects. The awards are 1) $1,011,236 to acquire and demolish four (4) private residential
A�Oares m4 retvan them-t-9 green4pce ;;i 2) S 142,20* to elevzte *l (1) resi4ekitial structure locatei
boundaries of the special flood hazard area. There is no county match required.
Section 3: Documentation of Adoption
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............
year ending, June 30, 2023, is adopted.
(SEAL)
-.7UTVf-sA--BoseinA,�Aair
f
ATTEST:
d�wl�,�
A
EKWT,eigh G. Croiirk-to the Board
Exhibit .
AGENDA: July 11, 2022 B 0 o k _Klj-� L P a g e
NEW HANOVER COUNTY BOARD OF COMMISSIONERS
AN ORDINANCE AMENDING THE FISCAL YEAR 2023 BUDGET
Section 1: Details of Budget Amendment
Strategic Focus Area: Effective County Management
Strategic Okiective(s): Continuous focus on the customer experience
Fund: General Fund
Department: Senior Resource Center
Expenditure.
M0 -
Revenue:
Decrease
Increase
Total
BA 23-005 HCCBG Grant
$ 114,681
$ 1.14,681
BA 23-005 Family Caregiver Saport Grant
$ 3,500
$ 3,500
BA 23-005 A Grant
$ 754,566
$ 754,566
BA 23-005 VOCAL Grant
$ 10,800
$ 10,800
Total
$
$ =,I
5 8g,7477
Prior to Total if Actions
Actions Today Taken
Departmental Budget 1 $ - 1 883,5471
Section 2: Explanation
BA 23-005 increases revenues and expenses for two recurring grants and accepts two new grant awards for the
Senior Resource Center.
The first grant is a recurring Home and Community Care Block Grant (IICCBG). Funds will be increased by
$114,681 for the FY22-23 adopted budget. The increase will be used to support case management services, nutrition
services, senior center recreation, in -home aide services and adult care services. This grant requires a 10% match
that will be made with existing Senior Resource Center program expenses. The new HCCBG grant amount will be
$1,307,632.
Governments from the NC Division of Aging and Adult Services. This grant sustains the effort of families and other
informal caregivers of older adults by providing supportive services. The total grant award is $46,000, which is
$3,500 more than anticipated in the FY22-23 adopted budget. There is no county match required.
The third grant is supplemental funding from the American Rescue Plan Act of 2021 (ARPA) in the amount of
$754,566, that was made available to the Division of Aging and Adult Services to carry out activities under the Older
Americans Act (OAA) for the COVID-1 9 pandemic response and recovery. These ARPA funds do not require a
match and will be used through June 30, 2024. ARPA is designed to expand and support the continuation of services
to older americans to reduce the negative impacts of COVID-19. Funding will be used to support outreach efforts
through a Community Engagement Coordinator, expand accessible wellness programs to offsite locations, nutrition
services, transportation services, family caregiver support, in -home support services and evidenced -based health
promotion services. The Community Engagement Coordinator is a new position, which was included in the FY23
adopted budget, that was approved contingent upon the grant award.
The final grant is for $10,800 from the Volunteer Older Adult Action League (VOCAL) and Catherine Kennedy
Foundation to support a new volunteer driver pilot program called ROADS (Reliable Older Adult Driving Services).
Senior Resource Center ROADS volunteers will help support transportation needs beyond the traditional curb -to -
curb services for seniors who no longer drive or have reliable means of transportation. Funding will be used for
volunteer mileage reimbursements, transportation software and program supplies.
Section 3: Documentation of Adoption
This ordinance shall be effective upon its adoption.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North
Carolina, that the Ordinance for Budget Amendment(s) 23-005 amending the annual budget ordinance for the fiscal
year ending June 30, 2023, is adopted.
Adopted, this 1 Ith day of July, 2022.
(SEAL)
ATTES' ":
Kyml. e leigh G. Crowell, Clod& to the Board
Exhibit
.,.� � �-e.
AGENDA: July 11, 2022 u alp W
NEW HANOVER COUNTY BOARD OF COMMISSIONERS
AN ORDINANCE AMENDING THE FISCAL YEAR 2023 BUDGET
BE IT ORDAINED by the Board of County Commissioners of New Hanover County, North Carolina, that the following
Budget Amendment(s) be made to the annual budget ordinance for the fiscal year ending June 30, 2023.
Section l: Details of Budget Amendment
Strategic Focus Area: Superior Public Health & Safety
Strategic Objective(s): Sustain the community capacity to prepare for and respond to public safety demands
Fund: NCPRO Emergency Rental Assistance Program Grant Project Fund
Department: Social Services
Ex enditure:
I Decrease
I Increase
Total
BA 23-006 NC ERAP 2 (NCPRO-ERA2)
is 6,762,930
$ 6,762,930
Total
, ,0,762,930
Revenue:
Decrease Increase
Total
BA 23-006 NC ERAP 2 (NCPRO-ERA2)
I $ 6,762,930
$ 6,762,930
Total
6, ,
Prior to Actions Total if Actions
Todav Taken
NCPRO ERAP Grant Project Budget $ $ 60 365 15,370,295
Section 2: Explanation
BA 23-006 has received additional funds for the Emergency Rental Assistance Program (ERAP) received from the US
Treasury, as a subrecipient of the NC Pandemic Recovery Office (NCPRO). Emergency Rental Assistance Funds were first
received in fiscal year 2021. These funds are to aid eligible households in New Hanover County that are adversely affected by
the COVID-19 pandemic, thereby placing them at risk of eviction from permanent rental housing. Up to five percent of
awarded funds ($338,146.49) are available for administrative costs. The amount available to New Hanover County is
$6,762,929.80, payable in four installments, and the funds generally expire on September 30, 2025. The first award allotment
is $2,151,841.30 and is expected 10 business days after execution of the agreement. There is no county match required.
An "eligible household" is defined as a renter household in which at least one or more individuals meets the following criteria:
qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a
financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a
household income at or below 80 percent of the area median.
Rental assistance provided to an eligible household should not be duplicative of any other federally -funded rental assistance
provided to such household. Eligible households that include an individual who has been unemployed for 90 days prior to
application for assistance and households with income at or below 50 percent of the area median are to be prioritized for
assistance.
Section 3: Documentation of Adoption
This ordinance shall be effective upon its adoption.
NOW, THEREFORE, BE IT RESOLVED by the Board of County Commissioners of New Hanover County, North Carolina,
that the Ordinance for Budget Amendment(s) 23-006 amending the annual budget ordinance for the fiscal year ending June 30,
2023, is adopted.
Adopted, this I 1 th day of July, 2022.
Y'/
r on-Boseman, Chair
ATT .
1
.
y rleigh G. Cro , Clerk to the Board
Exhibit ,
NEW HANOVER COUNTY BOARD OF COMMISSIONERS Book A�ILPage -�3r--(P
behalf of her people, has been spreading awareness regarding the history and legacy of the Gullah/Geechee
Nation in North Carolina and has headed numerous endeavors that have led to global recognition; and
WHEREAS, the Gullah/Geechees have an extensive history in New Hanover County that includes both the
enslavement and self-determination of the Gullah/Geechee people; and
WHEREAS, Alex Manley and David Walker were native sons of New Hanover County who stood for that self-
determination through their publications; and
WHEREAS, Queen Quet has led libation ceremonies and presented on the rich Gullah/Geechee culture
Wilmington and Seabreeze, NC multiple times; and
IFI
,ITAVAOX57 1=11 FIT o T MT. Isslit lers acKnoM e na nees 571
Gullah/Geechee Nation from Jacksonville, NC to Jacksonville, FL throughout the Sea Islands and Lowcountry a
-11ve WM7�Z
county 60ard ot-L76—mmissioners that the week OtJUly
30 through August 6, 2022 will be recognized as "Gullah/Geechee Nation Appreciation Week" in New Hanover
County. Citizens are encouraged to join in celebrating the theme "Disya Who WEBE: Celebrating the
Gullah/Geechee Living Legacy."
Mism
N EA VER COUNT
u Ison Boseman!Ehair
Ok
ATTEST:
Ky berleigh G. CrAJI, Clerk to the Board
Exhib
B ok � LI 1 I pa
9a —j
• J)t Is q �
f
nUFll. r4i
New Hanover County
Emergency Operations Plan
June 2022
Statement of Agreement
The New Hanover County Emergency Operations Plan (EOP or "The Plan") is a multi -discipline, all -
hazards plan that establishes a comprehensive framework for the management of major emergencies
and disasters with the county. The plan is implemented when it becomes necessary to mobilize the
resources of the identified departments and agencies to save lives and protect property and
infrastructure. Organizations with assigned responsibilities should be familiar with the entire plan;
however, added emphasis must be given by those organizations to the sections for which they have
primary or support responsibility. Governmental agencies and departments are responsible for
establishing their own standard operating procedures and guidelines in order to conduct the operational
tasks assigned to them in this plan.
By signing this letter of agreement, the county departments/agencies and municipalities agree to conduct
operations in accordance with the National Incident Management System (NIMS) and maintain supporting
plans, procedures, and checklists to accomplish assigned responsibilities. Signatories also agree to
participate in training and exercises as deemed appropriate by department/agency or municipal
leadership.
Signatories to the Plan
The following agree to support the overall concept of operations of the New Hanover County Emergency
Operations Plan and to carry out the functional responsibilities as assigned in the Plan.
Agency/Department/Municipality
Title
Name
New Hanover County Board of
Commissioners
Chairperson
Julia Olson-Boseman
New Hanover County
County Manager
Chris Coudriet
NHC Emergency Management
Director
Steven Still
New Hanover County, County Manager
New 'anover County Emergency Management, Director
2
New Hanover County
Emergency Operations Plan
June 2022
Promulgation
TO: COUNTY GOVERNMENT
MUNICIPAL GOVERNMENT
RESIDENTS OF NEW HANOVER COUNTY
By virtue of the powers and authority vested in me as the Chairperson, New
Hanover County Board of Commissioners, I hereby promulgate and issue the
revised New Hanover County Emergency Operations Plan, dated July 11, 2022,
as a regulation and guidance to provide for the protection of the residents of
New Hanover County. The revised New Hanover County Emergency Operations
Plan, hereafter, will be referred to as "The Plan."
The Plan outlines the coordinated actions to be taken by County and Municipal officials and volunteer
organizations to protect lives and property in natural or manmade disasters. It identifies manpower and
other resources available to prevent, minimize, and recover from injury, loss of life, and destruction of
property, which tragically characterize disasters. The Board of County Commissioners adopted NIMS in
November 2005 and endorses the use of the Incident Command System (ICS) at all levels of response,
as promulgated in The Plan.
The Plan is an effective tool for emergency response and recovery planning and will be implemented
when directed by the Chairman of the County Board of Commissioners. The Emergency Management
Director is responsible for the maintenance and update of the plan, as required by ordinance, in
coordination and agreement with appropriate participating agencies and units of government.
Adoption of The Plan rescinds previous versions of the New Hanover County Emergency Operations
Plan.
Sin70,son-Boseman,
JulChairperson
New Hanover County Board of Commissioners
New Hanover County
Emergency Operations Plan
June 2022
Approval and Implementation
The New Hanover County Emergency Operations Plan (NHC EOP) was developed by NHC Emergency
Management alongside partner departments, agencies, and included municipalities to ensure a
coordinated and effective response to any significant hazard that may threaten the county. At least
annually, New Hanover County Emergency Management will review and update the plan in order to
incorporate new information or policies, lessons learned from exercises or real events, changes to
partnerships in the county, and any other information requiring an update. The plan taken to the County
Manager for review. Significant changes will be taken to the Board of Commissioners as needed.
Through the use of a functional format reflective of the National Response Framework, the NHC EOP
builds upon the National Incident Management System (NIMS) which provides a consistent template for
managing incidents. NIMS fosters a prompt, efficient, and coordinated response by all of the diverse
elements of the emergency response community. NIMS requires a system -wide integration of skills,
people, and resources, and recognizes that plans developed for one type of emergency are extremely
useful for other emergency situations. From a budgetary perspective, using NIMS ensures the best
possible use of limited funds and resources from many sources.
The Basic Plan serves as the conceptual and policy framework for any response effort. The next section
contains functional annexes which detail certain individual response elements by functional area. Also
contained in the NHC EOP are hazard- and incident -specific annexes each of which detail the response
to a certain hazard. These annexes help define the county's planned response alongside the roles of
each agency prior to an event, serving to reduce confusion and conflict during emergencies, and
significantly decreasing the vulnerability of people and property.
This plan does not attempt to define how each agency or supporting agency should perform its tasks. The
manner in which tasks are to be performed are contained in each agency's standard operating
procedures/guidelines/checklists. This plan is designed to provide a framework for how all partners will
work together to mitigate, respond, and recovery from any incident facing New Hanover County.
Companion documents referenced throughout this EOP should be consulted when implementing portions
of the plan. This document contains some of the referenced materials including emergency management
authorizing ordinances, mutual aid agreements, memorandums of understanding and sample resolutions
that can be used for implementing the plan. Other documents are located at the Emergency Operations
Center (EOC).
This plan meets the requirements of planning guidance promulgated by the Federal Emergency
Management Agency (FEMA), CPG 101 v2, and the legal responsibilities identified in North Carolina
General Statutes, Chapter 166-A. It provides all the necessary elements to ensure that local government
can fulfill its legal responsibilities for emergency preparedness.
This plan supersedes all previous versions.
4
New Hanover County
Emergency Operations Plan
June 2022 '
Record of Changes
Summary of Change: D. .-. ..-
I
i
5
New Hanover County
Emergency Operations Plan
June 2022
Table of Contents
Statement of Agreement..
Signatories to the Plan.............................................................................................
Promulgation...............................................................................................................
Approval and Implementation......................................................................................
Recordof Changes......................................................................................................
Introduction..................................................................................................................
Purpose....................................................................................................................
Scope.......................................................................................................................
SituationOverview...................................................................................................
Threat and Hazard Identification and Risk Assessment (THIRA) Summary .......
MunicipalityOverview..........................................................................................
MitigationOverview..............................................................................................
Planning Assumptions.............................................................................................
Planning and Community Lifelines..........................................................................
Concept of Operations.................................................................................................
Plan Activation/Authority..........................................................................................
Incident Command/ Emergency Operations Center Interface .............................
Declarationof Emergency.......................................................................................
Critical Infrastructure/Key Resources (Cl/KR).........................................................
Resources................................................................................................................
Emergency Public Information.................................................................................
Continuity of Operations..........................................................................................
Whole Community Approach...................................................................................
Organization and Assignment of Responsibilities.......................................................
Organization.............................................................................................................
Assignment of Responsibilities................................................................................
Direction, Control, and Coordination...........................................................................
Emergency Operations Center (EOC) Operations ..................................................
MunicipalCoordination............................................................................................
Information Collection, Analysis, and Dissemination..................................................
InformationSecurity.................................................................................................
Communications and Coordination.............................................................................
Administration, Finance, and Logistics........................................................................
Administration..........................................................................................................
Training and Exercise Program............................................................................
Documentation.....................................................................................................
After -Action Reports.............................................................................................
..........................2
..........................2
..........................3
..........................4
..........................5
..........................8
..........................8
..........................8
..........................8
........................14
........................14
........................15
........................15
........................16
........................19
........................19
........................19
........................19
........................20
........................20
........................21
........................21
........................22
........................23
........................23
........................28
........................42
........................42
.......................45
........................46
........................47
........................49
........................50
.......................50
........................50
........................50
.......................50
New Hanover County
Emergency Operations Plan
June 2022
Finance.................................................................................
Legal...................................................................................
Logistics.................................................................................
Plan Development and Maintenance ........................................
Authorities and Reference.........................................................
Terms and Acronyms................................................................
Terms.....................................................................................
Acronyms...............................................................................
Appendix A- Local State of Emergency- Sample Resolution ....
Appendix B- Access and Functional Needs Toolkit ..................
Functional Annexes...................................................................
IncidentAnnexes.......................................................................
..................................................................51
..................................................................51
..................................................................51
..................................................................53
..................................................................54
..................................................................55
..................................................................55
..................................................................59
..................................................................62
.................................................................63
.................................................................64
.................................................................65
0
■
,Niv.1,r/p
New Hanover County
Emergency Operations Plan
June 2022 '
Introduction
Purpose
The New Hanover County Emergency Operations Plan (NHC EOP) predetermines actions to be taken by
government agencies and designated private organizations (in addition to their day-to-day
responsibilities) within New Hanover County (NHC) during times of disaster or emergency. Activation of
this plan will reduce the vulnerability of people and property to disasters or threats of disaster and will
enhance collective resource management to support preparedness, response, recovery, and mitigation
efforts.
This plan provides for a coordinated effort to minimize the impact of natural or man-made disasters on
residents and visitors as defined in North Carolina General Statute Chapter 166A (North Carolina
Emergency Management Act) and New Hanover County Code of Ordinances Chapter 17 (Civil
Emergencies). NHC EOP provides the mechanism for coordinating the delivery of assistance and
resources to the residents, visitors, and businesses of New Hanover County during a major disaster or
emergency showing the commitment between the county, municipal partners, non-profit organizations,
private sector partners, citizens, and visitors in times of crisis.
The NHC EOP in its entirety it made up of multiple pieces. This document serves as the base plan of the
NHC EOP. This base plan contains response structures which are relatively static and are germane to
any response, whether it is a hurricane, terrorist event, or a planned event. These elements serve to
guide the overall response in a broad sense. To supplement this response the NHC EOP also contains
functional annexes. These annexes detail specific functional areas, such as Transportation or
Communications, to identify and coordinate planning, response, recovery, training, and exercise efforts.
To supplement even further are hazard- and incident- specific annexes which detail the response to a
specific threat, such as a hurricane. These three volumes form the comprehensive NHC EOP.
Scope
This plan is intended for implementation in anticipation of, or in response to, a significant event likely to
result in a need for countywide, state, or federal resources and assistance. The disaster or emergency
may be caused by a natural catastrophe (such as a hurricane or tornado); fire, flood, or explosion,
regardless of cause; bio-terrorism event; or any other occasion or instance for which the Chairman of the
County Board of Commissioners determines that assistance is needed to supplement county efforts and
capabilities.
This plan should be used by elected and appointed officials of county and municipal governments, chief
executives and policy officials of non-profit organizations, emergency response personnel, and other
governmental departments and agencies to identify, organize and manage resources, and to coordinate
emergency response and disaster relief assistance.
Situation Overview
• By order of the Chairman, New Hanover County Board of Commissioners, NHC utilizes the
National Incident Management System (NIMS).
• State of North Carolina General Statute 166A-2 requires County/City governments to organize
and plan for the protection of life and property from the impact of hazardous events within its
borders.
• Geography
o New Hanover County is located in the southeastern section of the state of North Carolina.
It is bound on the east side by the Atlantic Ocean and on the south by the confluence of
the Cape Fear River, the Atlantic Ocean, and Brunswick County. Pender County borders
9
New Hanover County
Emergency Operations Plan
June 2022
it to the north, and the western border is the Cape Fear River with Pender and Brunswick
counties to the north and west.
o There are four incorporated municipalities within the county. These municipalities are
organized as indicated:
Municipality
Town of Carolina Beach
Town of Kure Beach
City of Wilmington
Town of Wrightsville Beach
Form of Government
Mayor/ Manager/ Council
Mayor/ Council
Mayor/ Manager/ Council
Mayor/ Manager/ Council
Infrastructure
o Many facilities within the County become vital to emergency response and recovery
efforts. Different categories of these "critical' facilities, such as medical facilities, electrical
substations, and sewer lift stations, have been identified and are recorded by address
and geographic latitude and longitude. This information is maintained in the local
WebEOC asset.
o Transportation
■ The major traffic arteries in the county are as follows: U.S. 421, U.S. 74/76,
Interstate 40, Interstate 140, U.S. Highway 17, U.S. Highway 117, NC Highway
132 and NC Highway 133.
■ CSX Rail operates rail systems within the county that include service to the Port
of Wilmington.
■ Several bridges throughout the county are crucial for timely evacuations to occur.
This coordination is done by local law enforcement and impacted municipalities,
State Highway Patrol, and NC Department of Transportation (NC DOT). NC DOT
and local law enforcement agencies maintain the major highway detour atlas,
which is used if emergency detours are needed.
■ Wilmington International Airport is located in NHC. The runways are in excess of
7,000 feet in length. There is a large general aviation population that uses the
airport. There is a small private unmanned runway in the southern portion of the
county that can be used by private plane assets.
■ Port of Wilmington operates berths and storage areas for containers and general
cargo to include container, bulk, breakbulk, and ro-ro operations. The Port
consists of a 42-foot-deep navigational channel, nine berths, 6,768 feet of wharf
frontage, four post-Panamax container cranes, and three neo-Panamax
container cranes.'
■ Cape Fear and Northeast Cape Fear Rivers.
o Power and Telephony Service
■ The entire county relies upon Duke Energy Progress for electric service.
Spectrum and AT&T provide landline phone services, and Verizon, AT&T, and
Spectrum provide the majority of cellular phone service for the locality.
o Fuel
■ Natural Gas services are provided by Piedmont Natural Gas. There are
numerous fuel (gasolineldiesel/propane) service providers in the county.
o Detention/Correctional Centers
■ There are three primary detention/correctional facilities in the county.
a) The N.C. Department of Correction operates the New Hanover
Correctional Center, a minimum/medium security prison, on Division
Drive in the northwest quadrant of the county that houses 402 adult male
1 http://ncports com/port-facilities/port-of-wilmington/?gclid=EAlalQobChMluMy-
irnn9wlVGBTUAR3GZw1 EEAAYASAAEgKaJvD BwE
0
New Hanover County
Emergency Operations Plan
June 2022
inmates (https://www.ncdps.gov/adult-corrections/prisons/prison-
facilities/new-hanover-correctional-center) .
b) The NC Department of Corrections operates the New Hanover Regional
Juvenile Detention Center in the northern part of the county on Juvenile
Center Rd in Castle Hayne that houses 18 male inmates (no web link
available).
c) The NHC Sheriff's Office operates the NHC Detention Facility in the
northern part of the county on Juvenile Center Rd in Castle Hayne that
houses on average 569 adult inmates
(https://www. ngwhanoversheriff.com/about-us/divisions/detention-
division/) .
o Fire Services
• New Hanover Fire/Rescue manages eight fire stations located around NHC.
There are no independent volunteer fire stations within the county boundaries.
Each municipality also maintains its own fire service assets, which are outlined in
the Firefighting Annex to this plan and the individual municipality EOPs. These
entities all work together via automatic and mutual aid with each other and with
surrounding jurisdictions to provide fire suppression, hazardous materials, water
rescue, dive rescue, urban technical search & rescue, and fire community risk
reduction services.(https://firerescue.nhcgov.com/)
o Emergency Medical Services are provided by Novant Health New Hanover Regional
Medical Center (NHNHRMC). This includes basic and advanced life support resources,
community paramedicine assets, and general large event EMS provisions. NHNHRMC
EMS shares space with several NHC Fire/Rescue stations.
o Hospital Services
• Novant Health operates several comprehensive care sites in the County. There
are two campuses within the jurisdiction and one express care/urgent care center
that provide specific emergency department care
(https://www.nhrmc.org/locations). Facilities are as follows:
a) Novant Health New Hanover Regional Medical Center (2131 S 171h
St) (Level II trauma center).
b) Novant Health New Hanover Orthopedic Hospital (5301 Wrightsville
Ave) Ortho and emergency department on site.
c) Novant Health Emergency Department — Scotts Hill (151 Scotts Hill
Dr) Standalone ED services
d) Novant Health Betty H. Cameron Women's & Children's Hospital (2131 S
17th St) NICU, PICU, pediatric surgery.
e) Novant Health New Hanover Behavioral Health Hospital (2131 S 17th St).
f) Novant Health New Hanover Rehabilitation Hospital (2131 S 17th St) 60
bed inpatient capacity.
g) Novant Health Express Care (510 Carolina Bay Dr).
o Water and Sewer Services
■ Cape Fear Public Utility Authority (CFPUA) provides water and sewer services to
the northern unincorporated portions of the county and to the City of Wilmington
(https://www.cfpua.org/).
■ There are numerous privately owned well water sites throughout private property
in the county.
• Private service providers such as Aqua America
(https://www.aguaamerica.com/our-states/north-carolina.aspx) provide water
services to the southern unincorporated portion of the county. The beach towns
maintain their own water and sewer services:
10
New Hanover County
Emergency Operations Plan
June 2022
a) Carolina Beach - https://www.carolinabeach.org/services/water-and-
sewer-services
b) Kure Beach - https://www.townofkurebeach.org/water-sewer
c) Wrightsville Beach -
https://www.townofwrightsvillebeach.com/173/Water-Sewer
NHC Health and Human Services maintains information on these services,
locations, and operators.
o Parks, Museums, and Recreational Sites
■ New Hanover Parks and Gardens oversees more than 2800 acres of green
space across 25 sites including sporting areas, boat ramps, fishing areas,
walking trails, swimming pool, and other non -park properties. A list of these sites
and amenities is online at https://parks.nhcgov.com/park-information/locations/ .
• North Carolina State Parks manages two state parks within the county
boundaries with a variety of boat ramps, marinas, walking/hiking trails,
classroom, auditorium, and other amenities. (https://www.ncparks.gov/find-a-
ark)
a) Carolina Beach State Park —1010 State Park Rd; Carolina Beach, NC
28428.
b) Fort Fisher State Recreation Area — 1000 Loggerhead Rd; Kure Beach,
NC 28449.
• NHC manages the Cape Fear Museum of History and Science which focuses on
the history, science, and cultures of the Lower Cape Fear Region. (814 Market
St; Wilmington, NC 28401) https://www.capefearmuseum.com/
■ The privately owned Cameron Art Museum provides a cultural gathering place
that enriches the lives of museum visitors and the community through high -
quality exhibitions, lifelong learning in the arts, dynamic public programs, and
stewardship and interpretation of the collection.
(https://cameronartmuseum.org/index.PhD?c=visit&s=index)
• North Carolina Aquariums maintain an 84,000 square foot facility south of Kure
Beach. The site has numerous exotic animals that are close to the Cape Fear
Shoals region including sharks, rays, schooling fish, sea turtles, otters, and
alligators. The site showcases a 235,000-gallon salt water aquarium. (900
Loggerhead Rd; Kure Beach, NC 28449) https://www.ncaguariums.com/fort-
fisher
• Battleship USS NC Memorial is a restored World War II battleship and a National
Historic Landmark that honors the 11,000 North Carolinians of all branches of
service who gave their lives in World War ll.
■ Seymour Johnson Air Force Base, Army National Guard, and MOTSU maintain
space at the Fort Fisher Air Force Recreation Area for DoD eligible groups. (118
Riverfront Rd; Kure Beach, NC 28449) https://www.sofss.com/fort-fisher-of-rec-
area
o Colleges and Universities
• Several private, public, not -for -profit, and for -profit colleges and universities
operate within the jurisdiction. The largest two are University of North Carolina at
Wilmington(UNCW) (https://uncw.edu/) with a main campus off College Rd and
the off -campus Center for Marine Science on Masonboro Loop Rd and Cape
Fear Community College (https://cfcc.edu/) with two campuses — one downtown
and one in Castle Hayne.
o Federal Sites
■ Several federal entities operate in and near NHC which can affect the general
response and preparedness posture. These include:
11
New Hanover County
Emergency Operations Plan
June 2022
a. United States Coast Guard operates two stations in the locality
Sector NC (721 Medical Center Dr).
https://www.atianticarea.useg.mil/Our-Organization/District-
5/District-Units/Sector-North-Carolina/ and USGS Wrightsville
Beach (912 Water St) . Additionally, USCG operates the
LORAN Station in Carolina Beach.
(www.atlanticarea. uscq. mil/Our-Organization/District-5/District-
Units/Sector-North-Carolina/Other-USCG-Units-in-NC/)
b. United States District Court, Eastern District of North Carolina
(1003 S. 17th Street; Wilmington, NC 28401).
https://www.nced.uscourts.gov/courtlocations/default.aspx?lo
i. The Alton Lennon Federal Building located at 2 Princess
St. is not staffed but is identifiable as a federal building.
c. United States Postal Service operates eight post office locations
within the locality (Main Office, Azalea, Dogwood, Magnolia,
Myrtle Grove, Carolina Beach, Kure Beach, and Wrightsville
Beach).
d. United States Army Corps of Engineers operates the Wilmington
District office within the locality (69 Darlington Ave, Wilmington,
NC 28403) https://www.saw.usace.army.mil/
o Large Private Sector Entities
■ Duke Energy Sutton Steam Plant - https://www.duke-energV.com/our-
company/about-us/power-plants/sutton-plant
• GE Hitachi Global Nuclear Fuels and Aircraft Facility-
https:/Inuclear.gepower.com/company-info/about-qe-hitachi
• Colonial Oil -
https://colonialoilindustries com/?y source=1 MzUOMiEzOTUtNzE1LWxvY2FOa
W9uLndlYnNpdGU%3D
o Other chemical and manufacturing plants can be found via membership
in the NHC/Pender Local Emergency Planning Committee (LEPC).
■ Independence Mall- https://www.shol)independencemall.com/en.htmI and
Longleaf Shopping Center- https://www.mallsinamerica.com/north-carolina/long-
leaf-shopping-center
■ Although located in Brunswick County, the facilities below necessitate close
interjurisdictional coordination and collaboration:
o Military Ocean Terminal Sunny Point (MOTSU) -
https://www,sddc.army.mil/596th/Pages/MOTSU.aspx
o Duke Energy Progress Brunswick Nuclear Power Station-
https://www duke-energy.com/safety-and-preparedness/nuclear-
safety/brunswick
o Large number of recreational boaters
o Major tourist destination
o Popular beach destination
Demographics:
o The NHC 2020 census population was 225,702; the 2010 census was 202,667. This
number increases during the summer tourist season.2
o According to the FEMA Resilience Analysis and Planning Too13 and US Census data,
the demographics for planning purposes in NHC are as follows:
2 https:// ww census govlguickfacts/fact/table/newhanovercountynorthcarolinaZPST045221
3 https://fema maps arcgis com/apps/webappviewer/index.htmRid=90cOc996a5e242a79345cdbc5f758fc6
12
New Hanover County
Emergency Operations Plan
June 2022
■ Percent Age over 65: 17.22%
■ Percent of population with a Disability: 12.47%
■ Percent Unemployment: 5.00%
■ Percent Lacking Health Insurance: 9.90%
■ Percent Household (HH) with Limited English Proficiency: 1.14%
■ Median HH Income: $54,891
■ Percent of Mobile Homes: 3.73%
■ Percent of Owner -Occupied Housing: 50.01 %
• Percent of Single Parent HH: 24.77%
■ Vacant Rental Rate: 5.40%
■ Percent of HH without a Vehicle: 6.49%
■ Percent of Religious Adherents: 47.30%
■ Hotels/Motels per 5,000: 1.71
■ Hospitals per 10,000: 0.09
• Population Change as a Standard Deviation: 1.52
• NHC is a popular tourist destination with economic impacts of $658.78 million in 2019, NHC ranks
8th in visitor spending among North Carolina's 100 counties, second only to Dare among coastal
counties. 3
• The National Flood Insurance Program (NFIP) Administrator for the county is the NHC Planning
and Inspections Department, Zoning Division. Maps indicating low lying flood areas are also
located in the Zoning Division and are available on the internet and in county libraries.
• NHC receives weather warnings from the National Weather Service Office in Wilmington.
• NHC government has mutual aid (or similar) agreements with participating
jurisdictions/organizations. Written agreements are necessary for FEMA or State reimbursement.
• NHC departments and agencies, and municipal departments and agencies, will use their own
resources and equipment during emergencies, and will have operational control over the
management of those resources when required to respond to a disaster.
• Resource management, including mission assignment, deployment, and demobilization will be
coordinated from the NHC Emergency Operations Center (EOC) during emergency/disaster
situations.
• Several NHC departments, agencies, and municipalities maintain separate emergency response
plans that are used during disasters/emergencies.
• A portion of the county lies within the ten -mile emergency planning zone (EPZ) of the Brunswick
Nuclear Power Plant. Response Guidelines are outlined in the New Hanover County/Brunswick
Nuclear Power Plant Plan & Standard Operating Guidelines.
• The NHC Local Emergency Planning Committee (LEPC) maintains a database of companies
located in the county that manufacture or store hazardous materials on -site.
• The National Response Framework (NRF) establishes the basis for fulfilling the federal
government's role in providing response and recovery assistance to a state and its affected local
governments impacted by a significant disaster of any kind, resulting in a required federal
response.
3 https://www.wilmingtonandbeaches.com/articles/post/2019-visitor-impact-for-new-hanover-county/
13
New Hanover County
Emergency Operations Plan 01*_
June 2022
Threat and Hazard Identification and Risk Assessment (THIRA) Summary
NHC is exposed to many hazards, all of which have the potential to disrupt the community, cause
damage, and create casualties. The NHC THIRA was developed using a scenario -based qualitative
methodology, to identify strengths and gaps in planning and resources. This project also supports
regional planning efforts, regional public health initiatives, and other preparedness and response efforts.
The THIRA process provides for an analysis of the threats/risks to NHC, the capabilities within NHC to
respond to an event, and the gaps between current capabilities and desired outcomes. The THIRA also
provides data -driven standardization to support long-term strategic planning within the public safety
sector.
The following is a list of the top 10 hazards facing NHC as developed through the THIRA process.
1. Hurricane/Tropical Storms/Tropical Weather
2. Flood
3. Thunderstorm (includes lightning and hail)
4. Tornado
5. Wind Event
6. Evacuation
7. Winter Weather/Storm (includes ice and snow)
8. Pandemic
9. Hazardous Materials Incident (no mass casualty)
10. Drought
The following objectives were used to guide the THIRA process:
• Objective 1: Following Comprehensive Preparedness Guide 201, Third Edition (CPG 201-3),
conduct a THIRA to assess threats and local capability to prepare, respond, and recover from the
effects of these threats.
• Objective 2: Provide additional information to support the concurrent Hazard Mitigation Plan
(HMP) project with relevant dataset and resources.
Municipality Overview
City of Wilmington
Wilmington is a port city and the county seat of NHC in coastal southeastern North Carolina, United
States. With a population of 115,451 at the time of the 2020 United States Census, it is the eighth most
populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a
metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina. The
city was founded in the 1730s. City residents live between the river and the ocean, with nearby beach
communities just outside Wilmington: Wrightsville Beach, Carolina Beach and Kure Beach, all within half-
hour drives from downtown Wilmington. Wilmington operates an EOC co -located with the NHC EOC.
Form of Government
• Mayor, Manager, Council
Town of Cotolino Beoch
The Town of Carolina Beach is located in the southeast section of the State of North Carolina. It
is located in NHC which is bounded on the West by Brunswick County and the
Cape Fear River, to the East by the Atlantic Ocean, and to the North by Pender County. The
current population of Carolina Beach as provided by the State Office of Demographics is 6,324 as of
2020. During the summer peak tourist season, this number can triple according to some
estimates. The total square mileage of Carolina Beach is 2.5 miles. Carolina Beach operates an EOC
located at their Town Hall.
14
New Hanover County
Emergency Operations Plan
June 2022
Form of Government
• Mayor, Manager, Council
• Town Manager serves as the Emergency Management Coordinator (EMC). If for any reason the
Town Manager is unable to perform the duties of Emergency Management Coordinator, the
Assistant Town Manager shall serve as the Emergency Management Coordinator.
Town of Kure Beach
Kure Beach is located between the Atlantic Ocean and the Cape Fear River, near the southeastern tip of
NHC. The Town's incorporated limits begin on the south side of Alabama Avenue (the north side of this
road is in Carolina Beach) to the entrance of the Fort Fisher State Historic Site. The town is less than 1
square mile in area, stretching along about 3.5 miles of coastline with a maximum width of less than 0.5
miles, in most places only a few hundred yards wide. Kure Beach does not operate an EOC. Incident
Command coordinates directly with the NHC EOC.
Form of Government
• Mayor, Town Council
Town of Wrightsville Beach
Wrightsville Beach is a town in NHC, North Carolina. Wrightsville Beach is just east of Wilmington and is
part of the Wilmington Metropolitan Statistical Area. The population was 2,541 at the 2020 census. The
town consists of a 4-mile-long beach island, an interior island called Harbor Island, and pockets of
commercial property on the mainland. Wrightsville Beach operates an EOC located at the Public Safety
Building.
Form of Government
Mayor, Town Manager, Board of Aldermen
Mitigation Overview
NHC is a participant in the Southeastern North Carolina Regional Hazard Mitigation Plan
(https://em.nhcgov.com/hazard-mitigation/) . This plan documents the region's sustained efforts to
incorporate hazard mitigation principles and practices into routine government activities and functions. At
its core, the plan recommends specific actions to minimize hazard vulnerability and protect residents from
losses to those hazards that pose the greatest risk. These mitigation actions go beyond simply
recommending structural solutions to reduce existing vulnerability, such as elevation, retrofitting and
acquisition projects. Local policies on community growth and development, incentives for natural resource
protection, and public awareness and outreach activities are examples of other actions considered to
reduce the Southeastern NC Region's vulnerability more holistically to identified hazards. The plan
remains a living document, with implementation and evaluation procedures established to help achieve
meaningful objectives and successful outcomes over time.
See Functional Annex: Recovery and Mitigation for additional information.
Planning Assumptions
The NHC THIRA lists a full range of hazards faced by NHC. Any one of these risks could
necessitate a plan activation and response of varying degrees.
• It is necessary for the county and the municipalities to plan for and to carry out disaster response
and short-term recovery operations utilizing local resources; however, it is likely that outside
assistance would be available in most major disaster situations affecting the county.
15
New Hanover County
Emergency Operations Plan
June 2022
• Due to the threat of disruption of local government functions, all levels of government must
develop standard operating procedures or guidelines (encompassing staffing, lines of succession,
and mode of operations) to ensure continuity of government.
• Officials of the county are aware of the possible occurrence of an emergency or major disaster
and their responsibilities in the execution of this plan and will respond as needed.
• Continuity of government will be maintained through the development of guidelines, checklists,
mutual aid agreements, and capabilities to track financial costs of response and recovery
operations.
• Prior planning and training of personnel is a prerequisite to effective emergency operations and
must be considered an integral part of disaster preparations. Relevant training will be directed by
the County Manager.
• Coordination with surrounding jurisdictions is essential when events occur that impact beyond
jurisdictional borders.
• Departments, agencies, and organizations assigned either primary or supporting responsibilities
in this document must develop implementation documents to support this plan. These
departments are required to be NIMS compliant, and staff shall complete all appropriate Incident
Command System (ICS) training.
Planning and Community Lifelines
The Federal Emergency Management Agency (FEMA) developed a Community Lifelines construct to
increase effectiveness in disaster operations and better position the Agency to respond to catastrophic
incidents. Lifelines are simply critical services within the community that must be stabilized to protect life
and property. When lifelines are stabilized, other aspects of society are able to function as intended. A
stable lifeline allows for continuous operation of critical government and business functions and is
essential for human health and safety and economic security. 4
For the purposes of the NHC EOP, lifelines will be incorporated into all phases of emergency
management to reframe the way that incidents are viewed during a response. Lifelines are designed to
create solutions which address the root cause of disruptions to critical functions such as energy, food and
water, and communications. This root cause analysis and response will guide how NHC prioritizes
resources as well as how decisions are made at all levels of the response. The seven lifelines are shown
below.
o%/: (W)
F a H abrw s
(�, ComMria6oiK TnntpoAotlon MrMhk
Source: FEMA Community Lifelines Implementation Toolkit, version 2.0
Each lifeline has a number of components and subcomponents to help define key incident stabilization
factors which help planners and responders determine the condition of each lifeline. These components
help to target the response towards those functions which are critical to stabilizing the lifeline.
° https://www.fema.gov/emergency-managers/practitioners/lifelines-toolkit
16
New Hanover County
Emergency Operations Plan
June 2022
Subcomponents are flexible and may be developed under each component as needed. The components
under each lifeline are as follows:
Community Lifeline Components & O O * & ^ T
L Safety and Security
• Law Enforcement/Security
• Fire Service
• Search and Rescue
• Government Service
• Community Safety
2. Food, Water, Shelter
• Food
• Water
• Shelter
• Agriculture
3. Health and Medical
• Medical Care
• Public Health
• Patient Movement
• Medical Supply Chain
• Fatality Management
4. Energy 7. Hazardous Material
• Power Grid
• Facilities
• Fuel
• HAZMAT. Pollutants, Contaminants
5. Communications
• Infrastructure
• Responder Communications
ASSLSSMENT
• Alerts. Warnings. and Messages
Status "What?'
• Finance
• 911 and Dispatch
impact 'So What?'
6. Transportation
• Highway/Roadway/Motor Vehicle
• Mass Transit
• Railway
• Aviation
• Maritime
Actions 'Now What?'
Umlting Factors 'What's the Gap?'
ETA to Qleeh 'Whsn?'
Source: FEMA Community Lifelines Implementation Toolkit, version 2.0
In NHC, implementation of the Community Lifelines construct has already begun through the Continuity of
Operations (COOP) process undertaken by the county in conjunction with this update of the NHC EOP.
The incident stabilization factors found in the COOP plan will be critical to stabilizing lifelines in an
incident where activation of any one agency's COOP plan is necessary.
NHC will begin to implement lifeline information sharing and data collection according to the following the
diagram. Lifelines will continue to be integrated pre -event into planning documents. As incidents occur,
responders will assess the community lifelines to determine status, impact, actions, limiting factors, and
ETA to Green (Estimated Time of Arrival at Green or normal) as indicated above. Much of this work will
take place in conjunction with the functional annexes through the operation of the NHC EOC.
Incident Response
Assess pie EstabiYn
EaE
♦& ICAM • Establish a response a additional »
TUN kr KWt ect W"ft wo uaand
prisrities around lines rssoums
oorndsron around otetreRto ragrinamaras
eM+en unstable a000anp eh I
atatus.ana lifelmww Nneiderd
adjust oomoonen4 prioribnww
stabillzuion reppnd
Unknown t"�"if0r t
eschlltalins
Red: Unstable • Reassess
Stabilizing • IireNrns
...................................
Green: Stable oon is n
Blue: Administrative •sndwws
Source: FEMA Community Lifelines Implementation Toolkit, version 2.0
17
New Hanover County
Emergency Operations Plan
June 2022
The table below details the assessment criteria which may be used to help determine the current
condition of the lifeline as detailed in the chart above and details the way ahead through future planning
with the aim of returning the lifeline to green.
Lifeline Assessment Criteria
Status What has happened?
Impact What does this mean?
Actions Now, what needs done_ ?
Limiting Factors What is the gap?
Estimated Time to Return to Green When?
Source: FFMA Community Lifelines Toolkrt
18
New Hanover County
Emergency Operations Plan
June 2022
Concept of Operations
Plan Activation/Authority
In significant emergencies or disasters, the Director of Emergency Management and the County
Manager, or designees, will carry out the direction and control of emergency activities under the authority
of the County Commissioners. Fundamentally the New Hanover Emergency Operations Plan (EOP) is
operational each day through planning, training, exercise, and the day-to-day operations of NHC
Emergency Management. For practical purposes, the EOP will be considered active when any level of the
Emergency Operations Center (EOC) is activated.
Initial notification of plan activation is completed through multiple means. When appropriate, NHC EM will
work with County Manager staff, Human Resources, and NHC Communications and Outreach
Department to activate the EOC. As an event escalates, the NHC Joint Information Center (JIC) will be
opened to develop crisis messaging and share information with the media and other stakeholders.
Internal county staff are notified through the New Hanover Human Resources as outlined in the Standard
Operations Procedures for Emergency Response Employee Reporting.
Incident Command/ Emergency Operations Center Interface
The relationship between Incident Command (IC)/Unified Command (UC) and an open EOC varies
dependent upon the nature of the emergency. In smaller incidents requiring a limited response, the EOC
will coordinate with IC/UC through central dispatch. For larger events or events with prior warning
(hurricanes), IC/UC function is co -located in the EOC. A Joint Command Center (JCC) may be
established between law enforcement, fire, and other relevant stakeholders in the EOC to facilitate
response operations as well. Any established forward operating centers or on -scene responders
coordinate resource requests from the JCC to the EOC Logistics Section or through WebEOC for
management.
Declaration of Emergency
In the event of an emergency in NHC requiring a formal declaration of emergency, the Chief Elected
Official (Chairman of the Board of County Commissioners) or the designee of the jurisdiction (as defined
in NCGS 14-288.1) may declare a State of Emergency to exist within the county, or any part thereof, and
begin implementing emergency procedures (as defined in County Ordinance Section 17-71.b).This
individual is also able to declare the termination of any declared emergency. Each municipality maintains
the ability to manage their own Emergency Declaration processes as outlined in their local Emergency
Operations Plan.
The process for declaring an emergency is as follows:
• NHC EM Director (or designee) will meet with the County Administration to discuss the situation
or potential situation in the event of an extended notice incident.
• Once a determination is made that a declaration is necessary, the County Clerk's Office is
charged to draft the document using the template created.
• The declaration will be signed by all appropriate parties and implemented immediately.
• The declaration is uploaded into WebEOC and sent to North Carolina Emergency Management.
A template resolution can be found as Appendix A to this Base Plan.
When a local municipal government function declares a local state of emergency, the State of
Emergency must be sent to NHC EM for upload into NC SPARTA as soon as possible.
Municipalities may declare their own emergencies as outlined in their local EOP. They may also elect to
fall under the County's Declaration of Emergency. NHC EM will notify North Carolina Emergency
19
New Hanover County
Emergency Operations Plan
June 2022
Management as soon as possible by posting the provided paperwork from the municipality and/or the
County to NCSPARTA.
Critical Infrastructure/Key Resources (Cl/KR)
Information on specific critical facilities and key resources is maintained by NHC Emergency Management
and is accessible from the NHC EOC. All information on Cl/KR must be maintained according to
applicable handling regulations for the type of information available. Continued operation of the following
facilities and systems is essential to support an immediate response following a disaster or emergency,
and for long term recovery operations:
o Electrical distribution systems
o Water distribution systems
o Health and medical facilities
o Transportation resources and facilities
o Communications networks
o Public buildings and schools
o Emergency services facilities
o Landfill and debris sites
o Public/private supply centers
o Sewer systems
These facilities will be considered high priority for response and recovery operations.
Resources
A variety of resources may be needed when the county or included municipalities are responding to an
emergency situation. At the point where local resources are depleted, unavailable, or insufficient for the
response, resources will be allocated according to the following flow chart.
*Local resources
*Regional resources
*Mutual Aid
*Existing Agreements
*Requested through New
Hanover County
Emergency Management
through NCSPARTA.
*North Carolina
Emergency Management
will coordinate resources
through FEMA Region 4.
Local responders will request resources through normal channels locally including through mutual aid
agreements, existing pre -negotiated contracts, and other available regional resources. Requests for state
or federal resources must be made through NHC EM. The Director will forward the requests to through
20
New Hanover County
Emergency Operations Plan
June 2022
NC SPARTA to the NC Division of Emergency Management Eastern Branch Office, which coordinates
such requests with the State EOC in Raleigh. If needed the state will coordinate with FEMA Region 4.
Under the provisions of the Robert T. Stafford Disaster Relief and Emergency Assistance Act, a Federal
Coordinating Officer (FCO) will be appointed as the President's representative to coordinate overall
delivery of federal assistance. Federal departments and agencies have been assigned missions to
provide assistance directly to the State, under the overall direction of the FCO. If a disaster has impacted
other parts of North Carolina or other states in the Southeast, NHC EM will be the lead coordinating
agency to assemble county assets, when requested.
The Emergency Management Director or designee will coordinate and control any County resources
necessary for the response. Mayors/leadership of the municipalities or their designees will maintain
control of their own resources in coordination with the NHC EOC. Resources must be deployed, tracked,
and demobilized according to local policies.
Additional information on resources can be found in Functional Annex: Logistics and Resource
Management.
Emergency Public Information
NHC utilizes Public Information Officers (PIOs) through the New Hanover Joint Information Center (JIC)
for the collection and dissemination of crisis messaging and public information. The JIC is staffed by
county, municipal, and private sector PIOs worked as a team to disseminate emergency public
information through any and all available print, broadcast and social media outlets. Within the JIC there is
an Emergency Public Information Center (EPIC) which receives and manages information from the public.
It is staffed by personnel identified by NHC Human Resources personnel as outlined in the Standard
Operations Procedures for Emergency Response Employee Reporting.
Additional information may be found in Functional Annex: Public Information, Alert, and Warning.
Continuity of Operations
A major disaster, public health incident, or emergency could result in the loss of key officials, partial or
complete destruction of established seats of government and facilities, and the destruction of public and
private records essential to the continued operations of government and industry in New Hanover County.
During these events, essential government services must be continued. In order to prepare for these
situations, the NHC Continuity of Operations (COOP) Plan has been developed to ensure the
preservation of county government and its services. The NHC COOP Plan is designed to coordinate
individual Department/Organization COOPs into a more efficient and effective overall plan, which will help
facilitate improved coordination between individual Departments/Organizations during response
operations and make the transition to short-term recovery operations, if appropriate.
The NHC COOP Plan coordinates county departmental/organizational COOP planning to ensure Mission
Essential Functions of the county government and its Departments/Organizations are sustained in the
event of a major disaster, public health incident, or other emergency. The purpose and intent of this plan
is to prepare NHC and its Departments/Organizations to prepare for, respond to, and recover from, any
incident or event that has the potential to cause significant disruption to the essential government
services that the citizens of NHC rely upon. Specifically, this plan is designed to:
• Ensure that the county is prepared to mitigate the impacts of, respond to and recover from
emergencies.
• Ensure that the county is prepared to provide critical services in an environment of diminished
capabilities due to internal or external threats.
• Protect essential facilities, equipment, records, and other assets before, during, and after an
incident.
21
Y.Mr'
New Hanover County -
Emergency Operations Plan
June 2022
• Achieve a timely and orderly recovery from an emergency and facilitate the resumption of full
services following an incident.
• Ensure that county personnel are aware of and trained in Continuity of Operations
Lines of succession are also included in the COOP plans. For the county, the line of succession moves
from the County Board of Commissioners to the Chairperson of the Board to the Vice -Chairperson of the
Board in accordance with current policies.
These plans can be found in Functional Annex: Continuity.
Whole Community Approach
NHC has adopted the "whole community" approach to emergency management policies and practices.
This approach promotes developing strong community participation in emergency management planning,
response, recovery, and mitigation activities. Inclusive planning builds a pathway to understanding and
meeting the actual needs of the whole community. The toolkit highlights risk communication and partner
integration considerations to ensure that the access and functional needs (AFN) of individuals are
addressed.
The Americans with Disabilities Act Title II requires all state and local governments to ensure their
communications for people with disabilities are effective. "Effective communication" must be as clear and
understandable to people who have disabilities as it is for people who do not. This is particularly important
for people who have disabilities that may affect the way they communicate. The ADA Amendments Act
(ADAAA) of 2008 broadens the definition of what it means to have a disability and makes it easier for
people with access and functional needs to seek protection under the law. The ADAAA also mandates
that individuals with access and functional needs be included in all disaster plans developed for a
community under Title II.
In order to further operationalize the concept of AFN, the CMIST Framework was developed and is
utilized in NHC. CMIST is an acronym for:
• Communication
• Maintaining health
• Independence
• Safety, support, self-determination
• Transportation
The functions -based approach provides a flexible framework for emergency planning and response,
emphasizing a person's access or functional needs during an emergency, rather than a perceived
vulnerability based on a diagnostic category or population characteristic. For example, being an older
adult does not necessarily make someone vulnerable. Rather, an older individual may be at greater risk
during a public health emergency because of an access -based need such as wheelchair accessible
transportation services during an evacuation or a functional limitation that may impact hearing, seeing, or
understanding emergency risk information. 5
Each Functional Annex to this EOP references the need for inclusive response operations based on the
needs of each specific function. NHC utilizes inclusive communication methods coordinated through
Functional Annex: Public Information, Alert, and Warning. Shelter operations are in compliance with the
ADA and those with AFN are referred through the IC3 system (Individual Care and Coordination Center)
to ensure needs are met for vulnerable populations. Sheltering and IC3 plans are found in Functional
Annex: Mass Care.
5 https://www.cdc.gov/cpr/readiness/00 docs/CDC Access and Functional Needs Toolkit March2021.pdf
22
New Hanover County
FI.M1,
=
Emergency Operations Plan
June 2022
y
Organization and Assignment of Responsibilities
Organization
The NHC EOP is modeled after the National Response Framework (NRF) in coordination with the North
Carolina EOP. The Basic Plan presents the policies and concept
of operations that guide how the New
Hanover County government plans to coordinate its disaster
response effort. It also includes planning
assumptions, response, and recovery actions, and assigned
responsibilities.
Organizations with assigned responsibilities should be familiar
with the entire NHC EOP; however, added
emphasis must be given by those organizations to the sections for which they have a specific role.
Governmental agencies and departments are responsible for
establishing their own standard operating
procedures and guidelines to conduct the operational tasks assigned to them in this plan. This EOP
seeks to coordinate standard and emergency SOPs and SOGs
to effectively and efficiently use resources
and assets to stabilize and recover from any array of emergencies.
The EOP is supported specifically by 17 functional annexes.
The following chart lists each annex and
those agencies responsible for executing the annex.
Functional Primary • .ency(ies)
Annexes
Supporting Agencies
Transportation . New Hanover County •
Wilmington International Airport
Schools Transportation .
North Carolina Department of Transportation
Department .
New Hanover County Vehicle Management
• Cape Fear Public .
Municipal Fire Departments
Transportation .
Local Law Enforcement
Authorit [lave Transit
Communications
. New Hanover County
•
Various Governmental Agencies
Information Technology
.
Amateur Radio Emergency Services
Department (Internal)
NHC Emergency
Management (External)
• New Hanover County 911
Communications Center
Public Works and
. Cape Fear Public Utility
0
Municipal Public Works Departments
Engineering
Authority
0
Municipal Engineering Departments
• New Hanover County
.
US Army Corps of Engineers
Engineering Department
.
Municipal Parks Departments
• New Hanover County
.
North Carolina Department of Transportation
Environmental Management
.
NHC Health Department, Vector Control
Department
.
North Carolina Division of Forestry
New Hanover County Parks
Private Utility Contractors
and Gardens
Firefighting
. New Hanover County Fire
•
Carolina Beach Fire Department
Rescue
0
Kure Beach Fire Department
•
Wrightsville Beach Fire Department
City of Wilmington Fire Department
•
US Coast Guard, Sector NC
Novant Health New Hanover Regional
Medical Center Emergency Medical Services
and Vitalink
New Hanover County Emergency
Management
� 23
1 .1i
New Hanover County = `=
Emergency Operations Plan t
June 2022
Functional Primary Agency(ies) Supporting Agencies
Annexes
Pender County Fire Marshal's Office
Wilmington International Airport Fire and
Rescue
• Brunswick County Fire Marshal's Office
• North Carolina Division of Forest Resources
• NC State Fire Marshal's Office
Direction,
. New Hanover County
• All Primary and Supporting Agencies
Control, and
Emergency Management
. New Hanover Disaster Coalition
Coordination
. All County Departments
• City of Wilmington
• Town of Carolina Beach
• Town of Kure Beach
• Town of Wrightsville Beach
Mass Care
New Hanover County Health
• New Hanover County Schools
& Human Services
. New Hanover County Emergency
Management
New Hanover County Sheriff's Office
• Municipal Police Departments
American Red Cross, Cape Fear Chapter
Trillium Health Resources
• Amateur Radio
• United Way of the Cape Fear Area (UWCFA)
• Salvation Army
• Cape Fear Convention and Visitor Bureau
• New Hanover County Engineering
Department
• New Hanover Disaster Coalition
• Cape Fear Food Council
• Faith -based Partners
Logistics and
. New Hanover County
• New Hanover County Finance Department
Resource
Emergency Management
. County/Municipal Attorneys
Management
. New Hanover County Fire
. Federal Emergency Management Agency
Rescue
(FEMA)
• North Carolina Division of Emergency
Management
Public Health and
. New Hanover County Health
. New Hanover County Emergency
Medical Services
& Human Services
Management
• Novant Health New Hanover
. New Hanover County Fire and Rescue
Regional Medical Center
. Municipal Fire Departments
New Hanover County Sheriffs Office
• Trillium Health Resources
• North Carolina Department of Health and
Human Services
North Carolina Office of Emergency Medical
Services
Mutual Aid Agencies
Search and
0 New Hanover County
0 Municipal Law Enforcement
Rescue
Emergency Management
. Municipal Fire Departments
New Hanover County
. Local and Regional Search and Rescue
Sheriffs Office (Land/Water)
Teams
24
New Hanover County =
Emergency Operations Plan
June 2022
SupportingFunctional Primary Agency(ies)
Annexes
• New Hanover County Fire • US Coast Guard, Sector North Carolina
Rescue (Urban SAR/Water) . North Carolina Department of Wildlife
• North Carolina Marine Fisheries
• North Carolina Forestry
• Civil Air Patrol
North Carolina State Highway Patrol
New Hanover County/Municipal Planning
and Inspections Departments
New Hanover County/Municipal Engineering
Departments
• North Carolina Emergency Management
• New Hanover County Health & Human
Services- Vector Control
Hazardous . New Hanover County Fire • New Hanover County Emergency
Materials Rescue Management
• City of Wilmington Fire • New Hanover County Sheriffs Office
Department . New Hanover County Health & Human
Town of Carolina Beach Fire Services -Environmental Health
• Town of Kure Beach Fire • Municipal Law Enforcement
• Town of Wrightsville Beach • US Coast Guard, Sector NC
Fire • US Environmental Protection Agency
North Carolina Department of Health &
Human Services- Environmental Health and
Radiation Protection
North Carolina Emergency Management
• Novant Health New Hanover Regional
Medical Center
North Carolina State Bureau of Investigation -
Bomb Squad
• Federal Bureau of Investigation- Weapons of
Mass Destruction Coordinator
North Carolina National Guard
o 42"d Civil Support Team
North Carolina State Highway Patrol
NC Regional Response Teams
• North Carolina Department of Environmental
Quality
Agricultural, . New Hanover County Health • New Hanover County Emergency
Historical, and and Human Services Management
Natural . New Hanover County • New Hanover County Department of Social
Resources Sheriffs Office- Animal Services
Services Unit & New Hanover County Libraries
New Hanover County . New Hanover County Soil and Water
Cooperative Extension Conservation District
Cape Fear Museum . New Hanover County Department of
Engineering- Stormwater Management
New Hanover County Planning and Land
Use
• New Hanover County North Carolina County
Extension and Arboretum
25
H
New Hanover County
Emergency Operations Plan
June 2022
Functional Primary •.ency(ies) Supporting Agencies
Annexes
• State Animal Response Team
• North Carolina Zoo
North Carolina Department of Environmental
Quality
• State Dept of Agriculture
• State Library of North Carolina
• United States Army Corps of Engineers
Energy
New Hanover County
• New Hanover County Emergency
Facilities Management
Management
New Hanover County Communications and
Outreach
• New Hanover County Finance Department
• City of Wilmington
• Town of Wrightsville Beach
• Town of Carolina Beach
• Town of Kure Beach
• North Carolina Department of Environmental
Quality- Division of Energy, Mineral, and
Land Use
Public Safety and
• New Hanover County
• State Highway Patrol
Security
Sheriff's Office
. North Carolina National Guard
• New Hanover County 911
• North Carolina Department of Transportation
Communications Center
• US Coast Guard
• Municipal Police
. University of North Carolina Wilmington
Departments
Police Department
• Novant Health New Hanover Regional
Medical Center Special Police
• North Carolina State Ports Police
• Marine Patrol and Wildlife Enforcement
• Carolina Beach State Parks Ranger
• Fort Fisher State Parks Ranger
• Amateur Radio Emergency Services
• National Weather Service
• State Bureau of Investigation
• Federal Bureau of Investigations
• North Carolina Alcohol Law Enforcement
• Department of Public Safety Adult
Correction/Community Corrections
• US Customs and Border Patrol
Recovery
• New Hanover County
• New Hanover County Inspections
and Mitigation
Emergency
Department
Management
0 New Hanover County Engineering
• New Hanover County
Department
Planning
• New Hanover County Health & Human
• New Hanover County Office
Services
of Strategy
• City of Wilmington
• Town of Carolina Beach
• Town of Kure Beach
• Town of Wrightsville Beach
• Cape Fear Public Utility Authority
26
UUnTf .H�
°=
New Hanover County =
Emergency Operations Plan
June 2022
Functional Primary •.ency(ies) Supporting Agencies
Annexes
New Hanover County Information
Technology
• New Hanover County Tax Department
New Hanover County Finance Department
New Hanover County Senior Resource
Center
New Hanover County Veteran Services
New Hanover Disaster Coalition
Public
. New Hanover County
• New Hanover County 911 Communications
Information, Alert,
Communications and
Center
and Warning
Outreach
. New Hanover County Public Schools
• New Hanover County
. City of Wilmington
Emergency Management
. Town of Carolina Beach
• Town of Kure Beach
Town of Wrightsville Beach
• New Hanover Disaster Coalition
American Red Cross
• Cape Fear Public Utility Authority
• Novant Health New Hanover Regional
Medical Center
Duke Energy
• United Way of the Cape Fear Area
• University of North Carolina Wilmington
• Cape Fear Area Public Transit Authority -
Wave Transit
• Wilmington and Beaches Convention &
Visitor's Bureau
• Wilmington International Airport
North Carolina Emergency Management
• North Carolina State Highway Patrol
North Carolina Department of Transportation
• National Weather Service — Wilmington Field
Office
• Federal Emergency Management Agency
• U.S. Nuclear Regulatory Commission
Continuity
. New Hanover County
• New Hanover County Board of Elections
County Manager's Office
. New Hanover County Building Safety
• New Hanover County
o Permitting Department
Emergency Management
o Inspections Department
• Cape Fear Museum
New Hanover County Communications and
Outreach
New Hanover County Community Justice
Services
• New Hanover County Commissioners and
Office of the Clerk
New Hanover County Cooperative Extension
New Hanover County Diversity and Equity
New Hanover County Engineering
• New Hanover County Facilities Management
j' 27
New Hanover County = '`
Emergency Operations Plan
June 2022
SupportingFunctional Primary Agency(ies)
Annexes
New Hanover County Finance/Budget
• New Hanover County Fire Rescue
• Board of Commissioners
• New Hanover County Health and Human
Services
• New Hanover County Human Resources
• New Hanover County Information
Technology
• New Hanover County Legal and Risk
Management
• New Hanover County Library
• New Hanover County Parks and Gardens
• New Hanover County Planning and Land
Use
• New Hanover County 911 Communications
Center
• New Hanover County Register of Deeds
• New Hanover County Senior Resource
Center
• New Hanover County Sheriff's Office
• New Hanover County Soil and Water
Conservation
• New Hanover County Strategy Office
• New Hanover County Tax Department
• New Hanover County Veteran's Services
Financial . New Hanover County 0 New Hanover County Departments
Management Finance Department • New Hanover County Emergency
Management
Assignment of Responsibilities
This section tasks responders in New Hanover County, municipalities, quasi -government agencies, and
other stakeholders, with specific emergency functions which are in addition to their day-to-day
responsibilities. Each agency listed is responsible for the development and maintenance of internal
standard operating procedures, guidelines, checklists, and/or memorandums of understanding in order to
accomplish these responsibilities.
Chairperson, County Board of Commissioners
• Declare a State of Emergency for New Hanover County when appropriate.
• Serve as a member of the NHC Control Group.
• Liaison to the general public, local, state, and federal partners to provide information on
command and direction of event/incident response, recovery, and mitigation efforts.
County Manager
28
New Hanover County
Emergency Operations Plan
June 2022
• Collaborates with internal and external stakeholders to include local, regional, state, federal, and
private sector stakeholders to ensure the county can sustain the community capacity to prepare
for, respond to, and recover from the wide variety of threats and hazards common to NHC.
• Implements and oversees the execution of the County Emergency Operations Plan in
consultation with the County Board of Commissioners and other relevant internal and external
stakeholders.
Director, WIC Emergency Management
• Develop, maintain, and update the Emergency Operations Plan, standard operating procedures,
guidelines, memorandums of understanding, implementing documents and resource manuals
used during emergency operations.
• Perform assigned duties according to State General Statutes and local ordinances.
• Develop plans in accordance with Federal and State guidelines.
• Coordinate emergency operations within the jurisdiction. Provide support services to
municipalities.
• Ensure adequate space, facilities, and equipment for an Emergency Operations Center (EOC).
• Maintain current notification and recall lists of operational personnel.
• Provide for the training of emergency personnel within the Emergency Management
Organization.
• Maintain and update a current list of resources in the county.
• Receive and coordinate requests for resources from municipalities and direct resources to areas
of greatest need.
• Coordinate with private industry for use of privately owned resources.
• Forward requests for additional resources to the Eastern Branch Office, NC Division of
Emergency Management, for situations in which county resources are unable to meet response
or recovery requirements.
• Alert and activate county emergency services when informed of an impending emergency.
• Serve as a member of the Local Emergency Planning Committee (LEPC) as defined by SARA
Title III planning requirements.
• Coordinate emergency response activities with neighboring jurisdictions.
• Serve as the principal advisor to the executive control groups during emergency operations.
• Identify and arrange for suitable shelters for identified hazards. Maintain operational readiness of
the EOC, EPIC, IC3 and Pet Co -Location Shelter, when activated.
• Maintain liaison with utility company representatives for back-up water, power and telephone
communications, if required.
• Maintain administrative records as needed.
• Ensure that required documentation is maintained during an emergency period.
• Function as an alternate PIO, when needed.
• Ensure adequate warnings are disseminated throughout the emergency organization and the
county.
• Disseminate public information and conduct education programs relating to disaster recovery
procedures, pre -disaster.
• Assist with securing Disaster Recovery Center facilities and equipment.
• Assist with notification of applicants that may be eligible for Public Assistance Programs, as
needed.
• Assist the LEPC in planning for hazardous material events.
• Ensure that the public is educated through public awareness programs concerning the various
hazards in the area, and the need to be self-sufficient for a period of three days. Coordinate with
PIO.
• Support the LEPC in maintaining liaison with facility emergency coordinators to ensure availability
of current information concerning hazardous materials and the correct response to any incident.
29
New Hanover County
Emergency Operations Plan
June 2022
• Forward emergency response cards identifying residents requiring assistance and living within
the 10-mile EPZ of the Brunswick Nuclear Power Plant to the NHC Senior Resource Center,
Special Needs Registry.
• Maintain Radiological Response Equipment for the county.
• Coordinate response with law enforcement regarding explosive ordinances and terrorist events.
• Review written plans submitted annually by various agencies and departments.
• Ensure operational mobile command post.
• Participate as a voting member of the Public Safety Communications Committee.
• Maintain portable generators and lighting for emergency operations.
• Serve as the lead agency for Domestic Terrorism Planning and funding.
• Ensure that communication procedures are established for the use of logs, messages, forms, and
message control.
• Oversee operations for the CRDP Warehouse to include:
o Provide initial storehouse for disaster response supplies.
o Provide temporary offices for the receipt, inventory, dispatch, return and demobilization of
personnel, supplies and equipment.
o Ensure "mission quality" (tracking, responsibility, and completion) supply and personnel
dispatch.
• Receive, track, recover and return to pre -disaster conditions (as possible) the following:
o Equipment received from other jurisdictions.
o Emergency Management owned portable generators
o Shelter supplies, including Pet Co -Location Shelter
o Emergency Management support vehicles
o Spare radio equipment
• Inventory and determine needs for bottled water, ice, tarps, and MRE's.
• Manage routed equipment requested by the NHC Emergency Operations Center (EOC) or the
Emergency Management Director.
• Respond to various requests by the EOC for courier services and transportation missions.
• Initiate, track and maintain signature receipts for issued equipment.
• Oversee Individual Care Coordination Center (IC3) operations to include:
• Activate the Individual Care Coordination Center (IC3) for emergency situations when requested.
• Maintain an active public and private partnership between health care agencies, oxygen
providers, and long-term care facilities.
• Review and update the Special Needs Plan annually or as needed.
• Develop and implement disaster preparedness planning and awareness to those with special
needs.
• Work in partnership with the NHC Senior Resource Center on issues pertaining to the Special
Needs Registry.
NHC Chief Communications Officer
• Maintain current inventories of public information resources on hazards/disasters affecting
county.
• Prepare procedures, memorandums of understanding, standard operating guidelines, and mutual
aid agreements to coordinate resources during disasters.
• Coordinate, with the Emergency Management Director's approval, the release of all media
advisories and news releases for county departments during emergency situations.
• Provide for citizen information and issuance of emergency instructions.
• Establish, manage, and update incident website (EmergencyNHC.com) and incident social media
accounts.
• Coordinate with intergovernmental affairs the exchange of information with state and local
community leaders, to keep them informed before, during, and after the incident.
30
New Hanover County
Emergency Operations Plan
June 2022
• Coordinate with community affairs to facilitate information sharing and outreach with community
partners and organizations before, during, and after the incident.
• Offer emergency information for non-English speaking and hearing -impaired groups. Ensure that
EPIC staff know how to use the 711 Relay service and Language Line.
• Assist in activation of the Emergency Alert System (EAS) and cable interrupt systems, when
appropriate and with the Emergency Management Director or designee's concurrence.
• Ensure that the Emergency Public Information Center (EPIC) is fully staffed, in coordination with
NHC Human Resources.
• Provide annual training for EPIC staff.
• Inform citizens and visitors of evacuation orders, recommended protective actions, flooded areas,
impediments to movement and other hazards.
• At the beginning of hurricane season, review and revise hurricane checklist items.
• Establish an EPIC and coordinate activities between agencies and municipalities.
• Provide staff personnel to the Brunswick Nuclear Power Plant JIC, when conditions dictate.
• Participate in drills.
• Monitor print and electronic media outlets for accuracy of information and secure correction of
misleading information.
• Conduct staff and public education efforts throughout the year.
• Coordinate the access of media representatives to public officials.
• Handle media inquiries.
• Maintain an activity and phone log for EPIC activities.
• Provide feedback to EOC staff personnel on citizens' complaints and concerns.
• Coordinate with 911 center to determine citizens' observations, complaints, concerns, etc.
• Provide a schedule for media briefings.
• Maintain up-to-date phone, fax, and email contact lists for release of information to local media
contacts.
• Develop 24-hour shift plan for the EOC and the EPIC (including Spanish interpreters for the
EPIC) and update this plan semi-annually.
Director, 911 Communications
• Coordinating operations with all department heads operating within the EOC.
• Develop, maintain, and update standard operating guideline for communications center
operations during emergencies.
• Coordinate inquiries with JIC/PIOs when appropriate.
• Secure and provide additional/alternation communications according to the PACE (primary,
alternative, contingency, and emergency) plan.
• Coordinate emergency response activities with the NC 911 Board and other 911 centers serving
a backup or needing a backup.
• Assign telecommunicators to the Joint Communications Center (JCC) and Joint Information
Center (JIC) when appropriate.
• Provide for the training of emergency personnel serving in an emergency to include working in
the JIC and JCC.
• Ensure that required documentation is maintained during an emergency period.
NHC Sheriff
• Develop and maintain SOGs to direct and control law enforcement operations during
emergencies/disasters.
• Provide direction and control for law enforcement, traffic control, evacuations, and re-entry.
• Identify law enforcement assistance needs and develop necessary mutual aid agreements to
support those needs.
31
New Hanover County
Emergency Operations Plan
June 2022
1 •Nri
• Provide security for the EOC, staging areas, shelters, vital facilities, and essential equipment
locations.
• Assist in dissemination of emergency public information and warnings to the public, including
hearing impaired persons.
• Control ingress and egress into damaged, evacuated, and secured areas and facilities.
• Relocate and house prisoners when necessary.
• Coordinate the need for additional law enforcement support with State Highway Patrol and
adjacent jurisdictions.
• Develop procedures to ensure that law enforcement personnel can respond at the awareness
level for Hazardous Material Incidents.
• Coordinate the release of all public information/instructions with the county public information
officer.
• Coordinate actions with municipal police departments to ensure continuity of operations.
• Coordinate animal control service and facilities. Prepare for and staff Pet Co -Location Shelter in
cooperation with Emergency Management.
• Serve as the lead agency for animal control issues.
• Coordinate the efforts of other animal welfare groups and volunteers during times of disasters.
• Identify county property that could be used to house large animals forced from their regular
quarters.
• Coordinate emergency vaccination for rabies, if required.
• Coordinate efforts to re -unite lost pets and owners and outside volunteer agencies.
• Advise EOC staff on animal protection issues.
• Operate the NHC Animal Control facility for extended hours, when necessary.
Director, Health & Human Services
• Develop, maintain and revise SOGs for Social Services operations during emergency/disaster
periods.
• Coordinate emergency shelter openings with NHC Emergency Management, NHC Health
Department, NHC School System, and American Red Cross.
• Provide shelter managers, supplies and other support personnel during sheltering periods, if
required.
• Coordinate transition of emergency shelter operations with American Red Cross.
• Provide liaison, if necessary, to the Cape Fear Area United Way, American Red Cross, and/or
Salvation Army for the receipt, management and distribution of solicited and unsolicited donated
goods following a disaster.
• Ensure that adult care homes develop evacuation or in -place care plans and coordinate with
social services and emergency services departments.
• Ensure that foster homes develop evacuation or in -place care plans for all youth in the legal
custody of social services; provide that plan to NC DHHS
• Provide support to the Individual Care Coordination Center (IC3) during an emergency.
• Actively support the Special Needs Task Force.
• Develop, maintain and revise SOGs for emergency public health operations during emergencies.
• Coordinate health care for emergency shelters and mass care facilities with NHC Department of
Social Services, American Red Cross and/or Salvation Army (when shelters are opened).
• Provide nurses to staff emergency shelters and ensure they have been trained to operate the
portable oxygen tanks.
• Coordinate with water supply authorities to expedite emergency public water supplies.
• Provide health inspections and immunizations to evaluate, detect, prevent, or control
communicable disease.
• Coordinate environmental public health activities for waste disposal, refuse, food safety, water,
sanitation, restaurants, and vector/vermin control in the county.
• Provide inspection of mass care facilities, to assure proper sanitation practices.
32
New Hanover County
Emergency Operations Plan
June 2022
• Coordinate with the proper authorities to establish a temporary morgue, or if necessary, expand
morgue services.
• Coordinate with area mental health center to ensure that crisis counselors are available in
disaster assistance centers, shelter area, crisis line activities and for support staff, if needed.
• Coordinate the distribution of exposure limiting drugs, medicines, vaccines, or other preventative
measures, when required.
• Assist American Red Cross with inquiries and inform families on status of individuals injured or
missing.
• Provide water testing services.
Director, Diversity and Equity
Participate in policy and plan development and review to support inclusion of community partners
when possible.
Provide staffing resources to the EOC upon request to support information sharing and
communications through the Joint Information Center.
Support the transition to the Recovery phase by offering subject matter expertise to support
diversity and equity in distribution of resources and planning after an emergency.
Director, NHC Engineering Department
• Develop and maintain resource lists with source, location and availability of equipment, fuel, and
operational personnel to support response/recovery operations.
• Identify manpower and equipment limitations and provide for resources to cover these shortfalls.
• Develop, maintain and update SOGs for public works functions during emergency periods.
• Terminate non -essential services and re -deploy personnel and equipment resources to areas of
greatest need.
• Develop procedures, guidelines, or memorandums of understanding with municipalities to utilize
excess resources to support recovery operations in the county.
• Coordinate and share information with NC DOT.
Director, NHC Environmental Management
• Coordinate support personnel within Environmental Management to assist the EOC.
• Maintain and activate the NHC Debris Management Plan and other emergency debris
management contracts upon request.
• Assist with emergency debris clearance, when requested.
• Coordinate cleanup of debris with other county partners following a disaster, if required.
• Coordinate and obtain authorization for debris management sites and other assets with NC DEQ
and other state/federal partners.
• Collaborate with county Finance to support reimbursement requests for CAT A (debris
management) project worksheets.
• Coordinate needs for citizen debris management efforts.
• Participate in training and exercise opportunities to support the NHC Debris Management Plan.
• Coordinate and share information with NC DOT
Cape Fear Public Utility Authority (CFPUA), local municipal members of NCWoterWARN, and parties to the NHC
Disaster Agreement
• Coordinate and conduct repair and restoration of water distribution and wastewater collection
systems to customers.
33
New Hanover County
Emergency Operations Plan
June 2022
• Develop and maintain resource lists with source, location and availability of equipment, fuel and
operational personnel to support response/recovery operations of utility owned water,
wastewater, and utility services.
• Identify manpower and equipment limitations and provide for resources to cover these shortfalls.
• Maintain emergency power, water, and sanitation services at utility -owned critical facilities during
periods of emergencies.
• Terminate non -essential services and re -deploy personnel and equipment resources to areas of
greatest need.
• Develop procedures, guidelines, or memorandums of understanding with NHC EM and the
NCWaterWARN Mutual Aid Agreement to utilize excess resources to support recovery operations
in the county. Coordinate activities with NHC Emergency Management.
• If able, coordinate response to requests for emergency repairs of privately operated utility
systems (water/wastewater) as requested by the NHC Emergency Management and 911
Communications Department or as necessary by the NCWaterWARN Mutual Aid Agreement.
• Provide technical guidance or contact point for equipment supplies.
Director, NHC Tax Deportment
• Develop, maintain, and revise Standard Operating Guidelines for county tax operation and record
protection during disaster/emergency situations.
• Provide property tax information assistance for county residents and Damage Assessment
Teams.
• Assist the executive group in prioritizing repairs and restoration of affected facilities during the
recovery period.
• Assist in parcel identification for recovery and reconstruction.
• Revise property tax records to reflect damages to privately owned property as directed.
• Provide clerical and support staff, if needed.
• Provide GIS information and support, as needed.
Superintendent, NHC Schools
• Develop, maintain, and revise SOGs for the safety and protection of students, facility, and other
personnel during emergency situations.
• Coordinate evacuation and transportation operations for students during emergencies.
• Provide support personnel, equipment, and facilities as necessary (schools, bus drivers, cafeteria
personnel, and other equipment, etc.).
• Provide support personnel to the EOC during activation, if requested.
• Provide school facilities for temporary shelters, as needed. Develop memorandum of
understanding for use of facilities.
• Assist with transportation of county residents in a disaster or emergency situation, including those
without transportation, elderly, handicapped and other special needs citizens, when requested by
the NHC EOC.
• Maintain school transportation resources and provide for the refueling of these resources when
necessary.
• During recovery period, conduct damage assessment on school properties and report to the NHC
Emergency Management Director.
• Provide assistance with standby generator connections and refueling, if needed.
Director, Wove Transit
• Provide physical or virtual staff representative and available transportation assets to the
Emergency Operations Center and the Individual Care Coordination Center (IC3) during an
emergency.
34
New Hanover County
Emergency Operations Plan
June 2022
• Collaborate transportation operations with New Hanover County Schools and any large
transportation provider through the EOC.
• Provide current vehicle and personnel list to Emergency Management office, as requested.
• Coordinate on status of refueling Wave Transit vehicles.
• Periodic review of memorandum of understanding with NHC for use of facilities, vehicles, and
personnel.
Novont Health New Hanover Regional Medical Center (NHNHRMC)
• Develop, maintain and revise SOGs for rescue/mass casualty activities during
emergency/disaster situations.
• Maintain mass casualty response support forces and supplies.
• Plan for the coordination of ambulance/rescue activities throughout the county during
emergencies/disasters.
• Identify equipment, manpower limitations, and develop mutual aid agreements for the
procurement of needed resources during emergency/disaster events.
• Coordinate with area hospitals (outside the county) concerning the receipt of mass causalities
during emergency/disaster situations.
• Coordinate with appropriate health care agencies and IC3 to determine their needs for
transporting patients.
• Review procedures for recovery, identification, registration and disposition of deceased. Assist
with notification of next of kin, when requested.
• Coordinate, when appropriate, with funeral homes, pathologists, ARC liaison, dentists, and other
health care professionals.
• Coordinate with Fire Services for the extrication and rescue of victims during land and water
based emergency operations.
• Establish liaison with medical facilities and coordinate with receiving facilities; maintain field
communications with other response groups.
• Maintain a casualty tracking system.
• Support community drills and exercises whenever possible.
Medical Examiner -North Carolina Department of Health and Human Services
• Respond to notifications of fatalities and establish an adequate temporary morgue.
• Supervise the location and transportation of the remains of the deceased.
• Certify the cause of death and issue death certificates.
• Notify next -of -kin in coordination with other authorities. Release remains and personal effects.
• Coordinate with PIO on issue of media advisories.
• Develop SOP and memorandum of understanding for the coordination of mass casualty events.
• Assist the Medical Examiner's Office of NC with multiple fatality identification.
Chief Financial Officer, NHC Finance Department
• Develop, maintain, and review standard operating procedures for county emergency financial
record keeping during disasters.
• Provide county fiscal impact and budget information to stakeholders in support of opportunities to
seek reimbursement for impacts.
• Develop and maintain financial accounting procedures for the emergency expenditure, recording,
and reporting of funds and expenses to support emergency response and recovery activities.
• Provide data for and coordinate related expenditure procedures for inclusion in reimbursement
project worksheet requests following to seek reimbursement from appropriate responsible parties,
state, and/or federal partners.
• Maintain cash for emergency purchases and a manual purchase order system.
35
New Hanover County
Emergency Operations Plan
June 2022
• Assist agencies with financial accountability records during the response and recovery period.
Chief, NHC Fire/Rescue Services
• Develop, maintain, and review SOGs for firefighting and rescue activities during
disasters/emergencies.
• Coordinate firefighting and rescue operations throughout the county.
• Conduct search and rescue operations during emergency/disaster situations as needed.
• Coordinate response to Hazardous Material Emergencies
• Coordinate firefighting actions with N.C. Forestry for wild -land fire activities.
• Provide for the relocation of firefighting equipment, as needed.
• Request additional firefighting resources from state, when appropriate, through the NHCEOC.
• Provide staffing for Joint Command Center (JCC) when needed.
• Provide initial staff for Central Receiving and Distribution /Emergency Logistics Center (ELC).
• Identification of staging areas for firefighting resources coming into county, when appropriate.
• Conduct fire and life safety inspections for emergency operations.
• Support community drills and exercises whenever possible.
• Support the evacuation of special needs facilities and handicapped/disabled special needs
individuals.
• Assist with dissemination of warning instructions.
Director, NHC Plonning and Land Use Deportment
• Provide staffing to the EOC upon request.
• Maintain floodplain resources, information, assets, and data to support response, recovery, and
mitigation efforts.
• Assist in the development and maintenance of the Southeast North Carolina Regional Hazard
Mitigation Plan.
• Develop, maintain, and revise land use plans as appropriate.
• Coordinate and train city, town and county damage assessment teams conducting field surveys
and assure teams are properly trained and equipped.
• Collect data and prepare damage assessment reports and summaries to be submitted to NHC
Emergency Management.
• Approve occupancy of damaged and or temporarily repaired structures.
• Assist state and/or federal teams with assessments if dispatched to county.
• Prepare procedures/memorandum of understanding and mutual aid agreements to fulfill
responsibilities outlined in this section.
• During recovery, request additional inspectors to assist in identification of habitable structures.
• Set up temporary inspections office to facilitate damage repairs onsite.
• Develop and annually update 24-hour shift plan.
• Provide citizens information regarding rebuilding and repairs.
• Assist NHC Emergency Management in maintenance of NHC's Multi -Jurisdictional Hazard
Mitigation Plan.
• Revise county land use plans following disaster.
Dnector, Building Safety, Inspections
• Provide staff to the EOC upon request.
• Coordinate and train city, town, and county damage assessment teams conducting field surveys
and assure teams are properly trained and equipped.
• Collect data and prepare damage assessment reports and summaries to be submitted to the
Emergency Management Department.
36
New Hanover County
Emergency Operations Plan
June 2022
• Approve occupancy of damaged and or temporarily repaired structures.
• Assist state and/or federal teams with assessments if dispatched to county.
• During recovery, request additional inspectors to assist in identification of habitable structures.
• Set up temporary inspections office to facilitate damage repairs onsite.
Director, NHC Building Safety, Permitting
• Provide staffing to the EOC when requested.
• Develop and maintain processes to support post -event permitting.
• Assist with recovery processes to streamline permitting and rebuilding.
• Review, revise, and adapt permitting processes as appropriate.
Director, NHC Senior Resource Center
• Maintain and provide Special Needs Registry to Emergency Management and the Individual Care
Coordination Center (IC3) before, during and after a disaster.
• Provide support to the IC3 during an emergency.
• Actively support the Special Needs Task Force.
• Coordinate the efforts of volunteers recruited to assist in the management and distribution of
donated goods for the elderly.
• Advise officials on the needs of the elderly following disasters.
• Assist in designating feeding sites, if necessary.
• Coordinate efforts for home delivered meals immediately pre- and post -event.
• Make buildings, transportation assets, and facilities available as requested.
Director, NHC Parks and Gardens
• Coordinate support personnel within the Department of Parks to assist the EOC.
• Assist with logistical support to other departments/agencies.
• Assist with emergency debris clearance, when requested.
• Coordinate cleanup of debris from county parks following a disaster, if required.
• Provide logistical support for supplies and deliveries for the EOC.
NHC Chief Information Officer
• Coordinate data processing systems, including Computer Aided Dispatch (CAD) and Geographic
Information Systems (GIS) for the county during disasters/emergencies.
• Provide personal computers, telecommunications support staff, and staff around the clock to the
EOC and EPIC.
• Develop procedures for replacement of county owned office equipment/supplies damaged during
disasters.
• Set up the EPIC, EOC, and sheltering information technology equipment.
• Provide real time support for Internet and telephone resources to temporary field offices.
• Manage inventory of loaned cellular phones and other equipment as requested by the EOC.
NHC Chief Human Resources Officer
• Ensures staffing for functions at the EOC and EPIC positions, as requested.
• Coordinate procedures for payroll accountability for disaster operations.
• Develop procedures for the hiring and placement of temporary workers following a disaster.
• Identify and assign county staff to work at the EOC, EPIC, JIC, Emergency Shelters, including
Pet Co -Location Shelter.
37
New Hanover County
Emergency Operations Plan
June 2022
Director, NHC Cooperative Extension
• Provide support to the EOC, when requested.
• Work in conjunction with Health and Human Services and the county PIO to educate citizens on
proper food handling procedures and how to decontaminate drinking water following a disaster.
• Make departmental facilities and staff available when needed.
• Coordinate activation of Cape Fear Food Council members and emergency food access plan.
County Attorney
• Assist with the emergency legal matters and contracts pertaining to evacuations, recovery, and
purchase of goods and services.
• Participate in after action review of department operations.
• Maintain a file of sample disaster contracts and review annually.
Chief Strategy Officer, Office of Strategy
• Provide data for strategic decision making, especially transitioning toward Recovery.
• Provide staffing for EOC as requested.
• Facilitate incident -based county policy development to coordinating information between
Control/Policy Group, Planning Section, and other EOC stakeholders.
• Serve in an advisory role to the Planning Section, Operation Section, JCC, and other
stakeholders in the activation of established plans.
• Collaborate in the development of post -event After Action Reports.
Director, NHC Public Library
• Provide administrative personnel in support of recovery effort.
• Provide conference rooms or parking space at branch facilities as needed to stage
personnel/equipment.
• Assist with the dissemination of recovery brochures/flyers/public information news releases.
• Develop a facility recovery plan to protect departmental assets and resources.
Director, Facilities Management
• Provide housekeeping and maintenance support for activation of the EOC and the EPIC.
• Provide staff to assist as directed in set up and breakdown of shelter and Pet Co -Location
Shelters.
• Obtain equipment and personnel for emergency measures as required to support the EOC and
the EPIC.
• Secure county facilities in preparation for pre-emergency/post-emergency events.
• Compile report on damages to county owned property and deliver to Emergency Management.
• Coordinate the repair/replacement of county owned critical facilities following a disaster.
• Provide trucks and courier personnel to the EOC.
• Provide appropriate maintenance support for county vehicles.
• Provide fuel service arrangements for all county public safety agencies.
• Provide maintenance service and distribution of back-up generators.
• Provide emergency replacement or repairs of county owned motor vehicles during and following
disaster/emergency.
• Have backup vehicle and equipment repair services including on -site tire inventory and on -site
tire repair.
• Provide spare vehicles for EOC use.
38
New Hanover County
Emergency Operations Plan
June 2022
• Maintain basic repair capability during power outages.
• Plan for energy emergencies, including fuel shortages.
Director, Cape Fear Museum
• Provide support to the EOC, when requested.
• Work in conjunction local, regional, and state partners to ensure that important collections and
resources are secured, stored, or moved to minimize damages.
• Make departmental facilities and staff available when needed.
Clerk of Superior Court
• Notify judicial officials, when requested by the EOC and NHC Sheriff's Office.
• Coordinate court closures and re -openings.
• Secure and provide protection for on -site and off -site records.
• Make available staff and facility resources as needed.
NHC Register of Deeds
• Provide staff and support for damage assessment activities, if required.
• Provide protection of vital records in Register of Deeds office and coordinate with Kofile for
continuity of operations and access to needed resources to support recovery efforts.
Director, NHC Risk Management
• Provide subject matter expertise on OSHA and other requirements to reduce workplace hazards
in the process of responding to and recovering from incidents.
• Provide resources and guidance to the EOC upon request.
• Assist with the emergency review of contracts pertaining to evacuations, recovery, and purchase
of goods and services.
• Participate in plan development and review to reduce overall risk and liability to the county when
possible.
• Coordinate workman comp/injury and personal property damage claims.
Mayors, Town Managers, Municipal Emergency Managers (City & Towns)
• Ensure 24-hour availability to the EOC.
• Ensure coordinated policy and public information dissemination in conjunction with the County
and EOC director.
• Utilize municipal personnel, facilities, and equipment resources to support the New Hanover
County Emergency Operations Plan, not to conflict with municipal requirements.
• Assess the needs of the municipality and request resources through the Emergency Management
Director via its EOC representative.
• Enforce provisions of local ordinances relating to disasters/emergencies as well as NC General
Statutes.
• Declare a State of Emergency for the municipality in coordination with the county and other
municipalities and ensure enforcement.
• Ensure protection of life and property within the municipality.
• Conduct damage assessment surveys utilizing municipal officials within municipal limits. Provide
for training of damage assessment teams on a regular basis.
• Coordinate development of internal, interdepartmental, and interagency Standard Operating
Procedures and memorandums of understanding.
39
New Hanover County
Emergency Operations Plan
June 2022
• Ensure that drills and emergency exercises are conducted periodically to test the Emergency
Operations Plan.
• Coordinate policy making functions necessary to ensure public health and safety within the
municipal borders.
• Make available municipal resources, as appropriate, in response to resource requests from other
agencies.
• Implement emergency policies, procedures, and ordinances as appropriate for the governing
body.
Chairperson or Designee, Local Emergency Planning Committee (LEPQ - over by NHC Emergency Management
• Carry out the responsibilities for local emergency planning pursuant to SARA Title III and adhere
to the policies of the NC Emergency Response Commission.
• Ensure that LEPC partners have points of contact and at the minimum virtual representation to
the EOC to serve as a conduit of information to major businesses and industries, as needed.
• Assess and make recommendations as to the current level of prevention, preparedness and
response capabilities of existing programs and procedures.
• Ensure the development of plans to protect the public by maintaining the Hazardous Materials
Annex, consistent with guidance contained in the NC Plan for Multi -Hazards prototype.
• Develop and ensure that procedures for notification are in place and effective in the event of a
hazardous materials accident.
• Ensure that facility emergency coordinators provide information to the LEPC in a timely manner.
Amateur Radio Operators - overseen by NHC Emergency Management
• Transmit/receive emergency traffic received via alternative radio communications equipment as
necessary during disasters.
• Disassemble and relocate communication radio equipment to alternate locations, if necessary.
• Maintain message log for assigned communication/radio all traffic.
• Support post disaster emergency communications requirements, if needed.
• Provide weather and spotter information to Emergency Management.
• Provide appropriately trained and licensed operators in all and support equipment use in locations
as directed by Emergency Management such as public shelters, when requested.
Director, Mental Health- Trillium Health Resources
• Provide support to the Individual Care Coordination Center (IC3) during an emergency.
• Actively support the Special Needs Task Force.
• Develop SOGs, memorandums of understanding and mutual aid agreements to provide
emergency mental health counseling for public and emergency responders.
• Develop procedures to provide crisis counseling assistance to public shelter residents and
emergency responders.
New Hanover Disaster Coalition
• Coordinate receipt and distribution of donated goods and services with relevant stakeholders and
partners via Share Cape Fear.
• Manage spontaneous volunteers via Share Cape Fear.
• Manage the 211 Information and Referral Service via United Way.
• Coordinate disaster survivor case management with voluntary, non -profits, and other case
management organizations.
40
1 .Hr
New Hanover County = `=
Emergency Operations Plan
June 2022
Disaster Program Specialist, Cope Fear Chapter, American Red Cross
• Coordinate activities with the Emergency Management Director, Social Services Director, and
Health Director in providing shelter/mass care services.
• Provide support personnel as requested for shelter/mass care operations.
• Survey shelters to make sure they are compliant with Americans with Disabilities Act (ADA).
• Assume control of shelters from New Hanover County Department of Social Services as soon as
appropriate (typically within 72 hours) after an event.
• Provide training for shelter staff in support of shelter operations.
• Cooperate/coordinate with Salvation Army and other agencies in the delivery of mass feeding
services.
• Provide a representative to the EOC upon request.
Salvation Army
• Support logistics and feeding, upon request.
• Provide clothing and related assistance to disaster victims.
• Provide a representative to the EOC upon request.
Chief Executive Officer, United Way of the Cape Fear Area
Coordinate activities with the Emergency Management Director and other partner agencies to
support connecting volunteers and donations through Share Cape Fear
(www.sharecapefear.org).
Serve as the primary fiscal donation management partner for non -profits NHC might receive cash
donations in coordination with the New Hanover County Disaster Coalition as outlined in the
County's Donations Management Plan.
House the NHC Disaster Coalition to support coordination with non-profit, faith -based, and other
community partners focused on long-term recovery efforts.
41
N I1 •AIq
New Hanover County
Emergency Operations Plan
June 2022 '
Direction, Control, and Coordination
This section outlines the overall direction and control procedures for emergency operations and identifies
personnel and resources that are utilized in the coordinated response activities. Additional details are
found in the Functional Annex: Direction, Control, and Coordination.
The overall direction and control of county emergency activities is vested with the Chairman of the County
Commissioners. The Emergency Management Director carries out the function of disaster coordination at
the direction of the County Commissioners. When relevant, Incident Command/Unified Command will
establish on -site management. Emergency Management may support Incident Command/Unified
Command via the Joint Coordination Center (JCC) in the EOC. The supporting agencies and their
respective responsibilities are this plan under Organization and Assignment of Responsibilities and
throughout the Annexes of this plan.
Municipalities within the county may exercise independent direction and control of their own emergency
resources. Additional resources may be requested and sent to the municipality. Requests for state and or
federal assistance will be directed to the NHC EOC through established communication pathways and will
be sent to NCEM as appropriate via NCSPARTA. If the EOC is not operational, the requests will be
forwarded to the Emergency Management Director or designee.
Hazards existing within or near NHC have the potential to cause disasters of great magnitude; therefore,
to conduct effective emergency operations, the direction and control function will operate from the NHC
EOC.
Emergency Operations Center (EOC) Operations
The NHC Emergency Operations Center (EOC) will be staffed and operated as the situation dictates.
When activated, operations are supported by representatives from municipal government, state
government (if provided), private sector, and volunteer organizations, who provide information, data,
resources, and recommendations regarding actions needed to cope with problem situations.
When a disaster affects a relatively small portion of the county (i.e., one of the municipalities), the
Emergency Management Department will respond to the municipal EOC if requested, to provide
assistance and request state and local resources for the affected area. At no time will NHC EM assume
direction and control of municipal resources, unless requested by the municipal officials and approved by
the County Commissioners.
In general, the immediate actions necessary for any incident are as follows:
• Gain Situational Awareness
• Determine Response Status
• Review Status of Default Protective Actions (Schools, workforce, and transportation)
• Consider additional protective actions
• Evaluate public information needs
• Determine next steps
Additional information can be found in the New Hanover County First Hour Checklist for Emergency
Management located in Functional Annex: Direction, Control, and Coordination.
The EOC may be activated if one or more of the following situations occur:
• Imminent threat to public safety/health.
• Extensive multi-agency/jurisdictional response and coordination are required to resolve or recover
from the emergency.
42
New Hanover County
Emergency Operations Plan
June 2022 11 .nr,9
• Local resources are inadequate/depleted and significant mutual aid, state, and or federal
resources are needed to resolve the emergency.
• Local emergency ordinances are implemented to control an emergency situation.
• Other situations as deemed appropriate by the county.
The EOC may be activated at varying levels of response dependent upon the nature of the incident and
the response requirements. The following chart provides a high-level overview of the potential triggers
and response for all three levels of EOC activation- monitoring, partial, and full.
• • -
PARTIAL
Potential Situational
Potential Situational
Potential Situational Usage:
Usage:
Usage:
•
Need is demonstrated
• Use in the early stages
for significant partner
of advanced notice
Events where
collaboration in an open
events - hurricanes,
assistance is needed
EOC.
VIP visits, planned
for collaboration with a
•
There is a need for
events, winter weather,
single municipality or
sharing and/or
etc.
for a small local event
prioritizing resources.
• Small local events
such as localized
flooding, planned
•
Local authorities have
where current and
events, etc.
issued evacuation
future needs are
• Can be used for
orders.
unknown.
extended events such
•
The response is across
• Agency -specific
as disease or potential
many disciplines.
assistance is needed
disease monitoring.
•
Multi -jurisdiction
beyond the normal
Hazard -specific
response.
day-to-day channels
events where a small
•
State and/or Federal
on a limited scale.
group of responders is
assets responding.
• Often monitoring
needed such as a
•
Major response effort
status leads to partial
hazardous materials
such as a hurricane,
or full activations once
release or an agency-
mass casualty incident,
the situation develops
specific cyber threat.
major flood, or terrorist
further.
attack.
•
Monitoring and partial
• Monitoring stage
stage activities.
activities.
•
Prioritization, tracking,
• Assessment and
and demobilization of
• Multi -system
allocation of resources.
resources.
monitoring, weather,
Physical response
•
Coordinated information
media, WebEOC, etc.
directed through ICS.
sharing.
• Proactive information
Collaboration and
•
Tactical response
• • sharing.
coordination with local
including
• Situational
elected officials and
operational izing future
assessments and
state responders.
planning initiatives.
updates.
. Limited ICS structure
a
Full ICS structure and
and reporting.
reporting.
• Partial EOP activation.
Full EOP activation.
43
iiNll, ri
New Hanover County
Emergency Operations Plan
June 2022
See Functional Annex: Direction, Control, and Coordination for additional detailed information on EOC
operations.
44
New Hanover County '=
Emergency Operations Plan
June 2022
Municipal Coordination
Each municipality will manage incidents at the local level according to their local EOPs. Coordination with
the NHC EOC will be done when the response requires assistance beyond the local municipality in
accordance with plans and procedures set forth in local EOPs as well as this EOP. The following graphic
details the flow of information regarding requests for information and resources from the municipalities to
NHC.
Off -Scene Coordination
Requests and
Information
Cky/Town
On -Scene
Management
Support and
Coordination
45
a.NrY.,Fr
New Hanover County
Emergency Operations Plan =`
June 2022
Information Collection, Analysis, and Dissemination
NHC Emergency Management coordinates situational awareness and information sharing through
multiple means Depending on the nature of the emergency, particularly those of a law enforcement
nexus, an Information/Intelligence (1/1) Section may be established to support the collection of data and
information and synthesizing it into useable intelligence for planning and decision making. Depending on
the incident, the 1/1 Section may be located within the Planning Support Section, the Joint Coordination
Center in the Operations Support Section, or reporting directly to the EOC Manager. This is the entity
responsible for intelligence at the county level. Law enforcement is the primary agency responsible for
determining need -to -know levels. The 1/1 Section will coordinate intelligence products as well as
determine with whom those products should be shared and through what means. NHC will always adhere
to classifications of documents according to local, state, and federal laws. Classified documents are only
shared according to applicable handling instructions and within the confines of the law. See the New
Hanover County Data Classification, Protection & Retention Policy for additional details.
Below is the overall standard for information sharing as developed for use by the Cybersecurity and
Infrastructure Agency (CISA). NHC Information Technology is the main point of contact for NHC
cybersecurity needs and policy. The Traffic Light Protocol (TLP) is a comprehensive set of rules to
ensure the right information is shared with the right receiver. These protocols define with whom, how,
when, and to what extent intelligence information will be shared. This system may be used in conjunction
with the data classification levels (protected, confidential, and public) listed in the NHC Data
Classification, Protection & Retention Policy. The chart below details the TLP color and corresponding
actions.
46
New Hanover County
Emergency Operations Plan
June 2022
_
Sources may use TLP:RED when Information cannot Recipients may not share TLP:RED Information with
be effectively acted upon by additional parties, and any parties outside of the specific exchange, meeting,
could lead to impacts on a party's privacy, reputation, or conversation in which it was originally disclosed. In
Not for disclosire. or operations if misused. the context of a meeting, for example, TLP:RED
restricted to participants information is limited to those present at the meeting.
only. In most circumstances, TLP:RED should be exchanged
verbally or in person.
Sources may use TLP•AMBER when Information
Recipients may only share TLP:AMBER information
requires support to be effectively acted upon, yet
with members of their own organization, and with
carries risks to privacy, reputation, or oaerations if
clients or customers who need to know the
Limited disclosure,
shared outside of the organizations involved.
information to protect themselves or prevent further
restricted to partfc+pa its'
harm. Sources are at liberty tD specify addkWnW
organizations.
inWided horitt of the sharhW these must be adhered
to.
-
Sources may use TLP:GREEN when mfcrmatron Is
Recipients may share TLP:GREEN information with
useful for the awareness of all participating
peers and partner organizations within their sector or
organizations as well as with peers within the broader
community, but not via publicly accessible channels.
Limited disclosure,
community or sector.
Information in this category can be circulated widely
restricted to the
within a particular community. TLP:GREEN
community,
information may not be released outside of the
community.
®
Sources may use TLP WH ITE when information carries
Subject to standard copyright rules, TLP:WHITE
minimal or no foreseeable risk of misuse, in
information may be distributed without restriction.
®
accordance with applicable rules and procedures for
Disclosure is not limited.
public release.
Source: CISA E
Situation Reports and appropriate intelligence and information products are posted in the local WebEOC
and NCEM NCSPARTA for viewing by local, regional, and state partners. Information may also be
disseminated verbally, through emails, or utilizing other information sharing platforms.
Critical information needs are largely conveyed and gathered through the use of the situation report
process with EOC unit leaders, branch directors, and section chiefs. SitReps are developed by the NHC
EOC Planning Support Section led by the Situation Unit Leader. Situational awareness, resource needs,
status report, on -scene conditions, weather, intelligence, and roadblocks to success are key information
needs to mount a coordinated response. Community lifelines may also be assessed through the use of
this situation report, detailing the operational status of the lifeline according to the color -coded system.
Intelligence and information will be coordinated with municipalities and other agencies as needed.
Information Security
NHC has developed the NHC Incident Response Procedures & Communication Plan to govern the
actions required for reporting and responding to security incidents (including breaches) involving NHC's
information assets. These procedures are provided to ensure effective and consistent handling of such
events to limit any potential impact to the confidentiality, integrity, and availability (CIA) of NHC's
information assets. NHC has also implemented an Incident Response Team (IRT) concept to respond to,
report, escalate, and treat breaches and reported security incidents.
6 https://www.cisa.gov/tIp
47
New Hanover County
Emergency Operations Plan
June 2022
The goal of incident response is to handle situations in a way that limits damage and reduces recovery
time and costs. To that end, these procedures define what constitutes an incident and provide a step-by-
step process for handling incidents. These procedures are designed to protect information assets from
unauthorized access, prevent data from being compromised or disclosed and help manage and protect its
information assets.
Being able to separate security incidents from emergency -type incidents is a key concept to incident
response. Damage to systems due to a power outage, for example, is not an incident within the scope of
this procedure and should be separated from true security incidents (i.e., a hacking attempt) and handled
using business continuity or disaster recovery procedures.
incidents.
All information related to electronic or physical security incidents will be treated as Protected or
Confidential Information. These data types are always sensitive. Confidentiality is intended to protect
NHC against reputational damage and control the release of information to media, customers, and
patrons in accordance with existing laws and regulations.
48
<c„uil .Nn
New Hanover County
Emergency Operations Plan
June 2022
Communications and Coordination
Communication is one of the most essential elements in incident response. Coordinated communication
is key during incident response to minimize delays during incident handling and effectively communicate
relevant information to all affected and involved parties. Communications needs are incident -driven and
determined based on the specific needs of the response. For planned events, the planning team will
establish common templates and utilize those as needed.
Additional detail on communications may be found in Functional Annex: Communications and Functional
Annex: Public Information and Warning.
49
1 •�I
New Hanover County
Emergency Operations Plan
June 2022
Administration, Finance, and Logistics
Administration
Training and Exercise Program
NHC stakeholders meet annually to draft and update the NHC Multi -Year Training and Exercise Plan. The
goal of this plan is to coordinate the training and exercise needs of the community in order to provide the
best training possible while exercising plans and processes in the most effective and efficient way. NHC
EM coordinates this program and is responsible for maintaining the plan and process. Each jurisdiction
and department maintain their own training and exercise program to meet the needs of their specific
disciplines. As signatories to this plan, each municipality and department has agreed to work
collaboratively to have well trained responders and exercise plans and procedures according to the
schedules set forth in each plan. Annual hurricane exercises and other tabletop, functional, and full-scale
exercises are detailed in and coordinated through this program.
Documentation
A systematic process for documenting disaster response and recovery is key for NHC departments and
municipalities. This documentation allows NHC to comply with public records laws, create historical
records, recover costs, address insurance and other legal requirements, develop mitigation strategies,
and discover lessons -learned for future responses. The Documentation Unit Leader under the Planning
Support Section in the EOC is responsible for coordinating the specific documentation needs of the
response. Documents are uploaded into WebEOC and are kept within that system as an ongoing record.
Each responding agency is responsible for following internal SOPs and adhering to all applicable state
and local laws detailing documentation procedures during and after emergencies. The Documentation
Unit Leader will compile incident documentation to ensure coordinated incident operations and historical
records are kept post -event. Incident command logs, communications plans, resource requests and any
other formal documentation must be kept in order to ensure the proper documentation is available for the
incident.
Damage Assessments and cost recovery documents must be completed throughout the incident and
forwarded to NHC Emergency Management for purposes of assessing whether assistance is needed, or
reimbursement dollars are available. FEMA designates record retention periods following the closure of
the reimbursement event. Public Assistance documents are kept by the NHC Finance Department and
Individual Assistance is kept by NHC Emergency Management. For non-FEMA related incidents,
electronic versions are kept following the state archive rules and regulations. Additional details regarding
cost documentation and recovery man be found in Functional Annex: Recovery and Mitigation.
After -Action Reports
Formal after -action reporting for real events as well as exercises involving this plan are facilitated through
NHC Emergency Management to create a formal written critique of emergency operations, response, and
recovery efforts. Following established FEMA Homeland Security Exercise Evaluation Program (HSEEP)
process, hotwashes and debriefs should be conducted and documented across the response. Agencies
will be charged with responsibilities and tasks identified through improvement plans designed to enhance
capabilities, ensure plan modifications are made, direct equipment purchases and other response
enhancements. Improvement plan progress will be tracked in the same manner as exercises are tracked
through the NHC Emergency Management.
Any documentation available for the incident (incident command logs, mitigation strategies, IAPs) will be
used to ensure future responses and plans are enhanced with lessons learned and best practices through
50
New Hanover County
Emergency Operations Plan
June 2022
formal after -action reporting. The process of formally evaluating a response may also lead to an
assessment of current capabilities and gaps, identification of needed improvements, and identification of
future mitigation strategies.
Finance
Disaster expenditures should follow all local, state, and federal laws and policies. Contracting and
emergency spending should be coordinated with fiscal agents to ensure compliance with applicable
authorities.
See Functional Annex: Financial Management for additional information.
Costs incurred responding to disasters (equipment, personnel, emergency repairs, contracted services)
must be documented according to the current State and federal guidance for recovering funds as a result
of a disaster. Municipal funds will be recouped whenever possible according to FEMA Public Assistance
Policy through NC Emergency Management. Individual NHC residents will be assisted according to the
guidelines set forth in the FEMA Individual Assistance (IA) Program. The initial coordination of these
efforts will occur from the EOC and Emergency Management. Accurate records must be maintained in
order to create historical records, recover costs, address insurance needs, address gaps in current
capabilities, and develop mitigation strategies.
See Functional Annex: Recovery and Mitigation for details on recovery, individual and public assistance,
and cost documentation procedures as well as forms necessary for completion.
Legal
Legal issues are handled through existing legal authorities already in place in NHC and local
municipalities. In an open EOC, the Finance and Administration Section has legal representation
available for answering any questions and ensuring compliance with local, state, and federal laws. All
legal documents of either a public or private nature recorded by designated officials must be protected
and preserved in accordance with existing law, statutes, and ordinances.
Logistics
Logistical needs during a disaster will be met through varied means. These may include mutual aid
agreements, private resources, requests for state assistance, Emergency Management Assistance
Compact (EMAC) and Intrastate Mutual Aid Compact (IMAC). Coordination of incident logistics is done
through Logistics Section in the EOC. This Section, in conjunction with Incident Command, will prioritize
and coordinate resource allocation and distribution during incidents.
Four primary tasks will be accomplished through the Logistics Section of the NHC EOC in regard to
resource management:
• describing, inventorying, requesting, and tracking resources
• activating resource management systems prior to and during an incident
• dispatching resources prior to and during an incident
• demobilizing or recalling resources during or after incidents
All requests for resources will be verified and validated through the NHC EOC. When available,
reimbursement programs will be accessed. Proper protocol and documentation must be kept when
seeking reimbursement.
51
New Hanover County
Emergency Operations Plan
June 2022
Annually, the county and each municipality are asked to upload available resources into the NHC
WebEOC system. This information is then forwarded to NC Emergency Management. Pre -event surveys
are also conducted by NHC Emergency Management to determine resource availability.
See Functional Annex: Logistics and Resource Management for additional information.
52
New Hanover County
Emergency Operations Plan
June 2022
Plan Development and Maintenance
The NHC EOP was developed using generally accepted emergency management principles and
practices. Incorporated are planning elements derived from Federal Emergency Management Agency
(FEMA) documents as well as plans developed by NC Emergency Management.
This Basic EOP is written and managed in accordance with all state and local regulations. This plan was
drafted using planning guidance created by FEMA through Comprehensive Preparedness Guide (CPG)
101 v3 and the legal responsibilities identified in North Carolina General Statutes, Chapter 166-A. It
provides all the necessary elements to ensure that local government can fulfill its legal responsibilities for
emergency preparedness.
This plan is reviewed annually by NHC Emergency Management and updated accordingly. Revisions go
to the Board of Commissioners at the direction of the County Manager as needed and will formally be
promulgated on a 4-year update cycle. This plan is also reviewed following a real -event and updated as
necessary. This EOP is a dynamic document that periodically needs and receives revision. The Director
of NHC EM is responsible for ensuring that the necessary changes to the EOP are conducted, published
and distributed. Plan review and update is done by a multi -disciplinary committee. Each organization
tasked with emergency responsibilities in this EOP is responsible for agreeing to their stated role and
submitting updates of its portion of the plan based upon deficiencies identified by emergency drills,
exercises and changes in government structure and emergency organizations. All changes shall be
submitted to NHC EM. Revisions of the plan will be made available to those listed at the beginning of the
plan in the Record of Distribution and catalogued in the Record of Changes.
53
New Hanover County = `=
Emergency Operations Plan
June 2022
Authorities and Reference
Selected references that form the legal basis for actions outlined in this plan are on file with New Hanover
County Emergency Management. These references include the following:
• Federal
o Robert T. Stafford Disaster Relief and Emergency Assistance Act, Public Law 93-288, as
amended by Public Law 100-77.
o Emergency Planning and Community Right to Know Act (SARA Title III).
o OSHA 1910.120.
o Civil Defense Act of 1950, as amended.
o Oil Pollution Act of 1990 (OPA 90).
o Comprehensive Environmental Compensation and Recovery Act (CERCLA).
o FEMA National Response Framework.
o FEMA's Comprehensive Preparedness Guide 101, Version 3.
o FEMA's Comprehensive Preparedness Guide 201, 3rd Edition.
• State
o NCGS 166A Emergency Management Act.
o NC Oil Pollution and Hazardous Substances Control Act of 1978.
o NC Governor's Executive Order 73.
o North Carolina Emergency Operations Plan and accompanying documents.
• Local
o New Hanover County Emergency Management Ordinance.
o Sample Proclamation for State of Emergency.
o Sample Termination of State of Emergency.
o Local Emergency Planning Committee (LEPC) By-laws.
o Mutual Aid Agreements with Partner Agencies.
54
New Hanover County 4s
Emergency Operations Plan
June 2022
Terms and Acronyms
Terms
Access and Functional Needs
Persons who may have additional needs before, during and after an incident in functional areas, including
but not limited to: maintaining independence, communication, transportation, supervision, and medical
care. Individuals in need of additional response assistance may include those who have disabilities; live in
institutionalized settings; are seniors; are children; are from diverse cultures; have limited English
proficiency or are non-English speaking; or are transportation disadvantaged.
Code of Federal Regulations (CFR)
The Code of Federal Regulations (CFR) is the codification of the general and permanent rules and
regulations published in the Federal Register by the executive departments and agencies of the federal
government.
Critical Infrastructure
1) Systems and assets, whether physical or virtual, so vital that the incapacity or destruction of such may
have a debilitating impact on the security, economy, public health or safety, environment, or any
combination of these matters, across any local, State, Tribal and Federal jurisdiction.
2) Critical infrastructure includes any system or asset that, if disabled or disrupted in any significant way,
would result in catastrophic loss of life or catastrophic economic loss. Some examples of critical
infrastructure include:
• Public water systems serving large population centers.
• Primary data storage and processing facilities, stock exchanges or major banking
centers.
• Chemical facilities located in close proximity to large population centers.
• Major power generation facilities exceeding 2,000 MW and supporting the regional
electric grid.
• Hydroelectric facilities and dams producing power in excess of 2,000 MW that could
cause catastrophic loss of life if breached.
• Nuclear power plants.
• Major underground gas, water, phone and electrical supplies affecting a large population.
Critical Facility
For some activities and facilities, even a slight chance of flooding is too great a threat. Typical critical
facilities include hospitals, fire stations, police stations, storage of critical records, and similar facilities.
These facilities should be given special consideration when formulating regulatory alternatives and
floodplain management plans. A critical facility should not be located in a floodplain if at all possible. If a
critical facility must be located in a floodplain it should be provided a higher level of protection so that it
can continue to function and provide services after the flood. Communities should develop emergency
plans to continue to provide these services during the flood.
Continuity
The ability to provide uninterrupted services and support, while maintaining organizational viability,
before, during, and after an incident that disrupts typical operations.
55
OUHii .tir
New Hanover County
Emergency Operations Plan
June 2022
Continuity of Government (COG)
A coordinated effort within the executive, legislative, or judicial branches to ensure that essential functions
continue to be performed before, during, and after an emergency or threat. Continuity of government is
intended to preserve the statutory and constitutional authority of elected officials at all levels of
government across the United States.
Continuity of Operations (COOP)
An effort within individual organizations to ensure that essential functions continue to be performed during
the disruption of typical operations.
EMAC
Emergency Management Assistance Compact, an interstate mutual aid agreement which all 50 States,
the District of Columbia, Puerto Rico, Guam, the Commonwealth of the Northern Mariana Islands, and the
U.S. Virgin Islands have passed. The Compact contains 13 articles establishing a mutual aid system with,
among other elements, provisions for jurisdictions to share their resources with one another during
emergencies, give and receive reimbursement for shared resources, and give and receive liability
protection for their officers and employees rendering aid in another jurisdiction. EMAC is similar to IMAC,
except that IMAC is focused on mutual aid within a state or territory, and EMAC is focused on mutual aid
between states and territories.
Hazard Mitigation
The Hazard Mitigation (HM) cadre manages risk reduction activities from all -natural hazards to include
public education, private sector partnership, technical assistance to local and State governments, grants
management, insurance coordination, and community planning. They work with partners to create safer
communities by reducing the loss of life and property, assist individuals in need of recovery support, and
lessen the financial impact of disasters.
Homeland Security Exercise and Evaluation Program (HSEEP)
A program that provides a set of guiding principles for exercise programs, as well as a common approach
to exercise program management, design, development, conduct, evaluation, and improvement planning.
Incident Command System
A component of the National Incident Management System (NIMS). The combination of facilities,
equipment, personnel, procedures and communications operating within a common organizational
structure, designed to aid in domestic incident management activities. It is used for a broad spectrum of
emergencies, from small to complex incidents, both natural and manmade, including acts of catastrophic
terrorism. ICS is used by all levels of government —federal, state, local and tribal as well as by many
private -sector and nongovernmental organizations.
Individual Assistance
The Individual Assistance (IA) cadre ensures that individuals and families affected by disasters have
access to the full range of FEMA programs and information in a timely manner and provide the highest
level of service to applicants.
Logistics
The logistics (LOG) cadre coordinates and monitors all aspects of resource planning, movement,
ordering, tracking, and property management of Initial Response Resources, teams, and accountable
56
New Hanover County
Emergency Operations Plan
June 2022
property during the life of an incident. They are responsible for the operational readiness in support of
FEMA's incident workforce.
Major Disaster
1) Any natural catastrophe (including any hurricane, tornado, storm, high water, wind -driven water, tidal
wave, tsunami, earthquake, volcanic eruption, landslide, mudslide, snowstorm, or drought), or, regardless
of cause, any fire, flood, or explosion, in any part of the United States, which in the determination of the
President causes damage of sufficient severity and magnitude to warrant major disaster assistance under
this Act to supplement the efforts and available resources of States, local governments, and disaster relief
organizations in alleviating the damage, loss, hardship, or suffering caused thereby. 44 CFR 206.111;
2) As defined by the Stafford Act, any natural catastrophe (including any hurricane, tornado, storm, high
water, wind -driven water, tidal wave, tsunami, earthquake, volcanic eruption, landslide, mudslide,
snowstorm, or drought) or, regardless of cause, any fire, flood or explosion, in any part of the United
States, which in the determination of the President causes damage of sufficient severity and magnitude to
warrant major disaster assistance under this act to supplement the efforts and available resources of
local, State governments and disaster relief organizations in alleviating the damage, loss, hardship or
suffering caused thereby.
Mutual -Aid Agreement
A prearranged agreement where assisting fire departments are dispatched only when the first -arriving
unit on a scene calls for assistance.
Memorandum of Agreement/Memorandum of Understanding (MOA/MOU)
Written agreements between organizations that require specific goods or services to be furnished or tasks
to be accomplished by one organization in support of the other.
National Incident Management System (NIMS)
A system mandated by HSPD-5 providing a consistent nationwide approach for state, local, territorial and
tribal governments. This system allows the private -sector and nongovernmental organizations to work
effectively and efficiently together to prepare for, respond to and recover from domestic incidents
regardless of cause, size or complexity. To provide for interoperability and compatibility among state,
local, territorial and tribal capabilities, NIMS includes a core set of concepts, principles and terminology.
HSPD-5 identifies these components as the Incident Command System; multi -agency coordination
systems; training; identification and management of resources (including systems for classifying types of
resources); qualification and certification and the collection, tracking and reporting of incident information
and incident resources.
Preliminary Damage Assessment (PDA)
A joint assessment used to determine the magnitude and impact of an event's damage. A FEMA/State
team will usually visit local applicants and view their damage first-hand to assess the scope of damage
and estimate repair costs. The State uses the results of the PDA to determine if the situation is beyond
the combined capabilities of the State and local resources and to verify the need for supplemental
Federal assistance. The PDA also identifies any unmet needs that may require immediate attention.
Public Assistance
The Public Assistance (PA) Grant Program provides assistance to State, Local, Tribal and Territorial
governments, and certain types of Private Non -Profit (PNP) organizations so that communities can
quickly respond to and recover from major disasters or emergencies declared by the President.
57
New Hanover County
Emergency Operations Plan
June 2022
A
The PA cadre aids with debris removal, emergency protective measures, and the repair, replacement, or
restoration of disaster -damaged, publicly owned facilities and some private non-profit facilities. The PA
Program also encourages protection of these damaged facilities from future events by providing for
hazard mitigation measures during the recovery process.
Points of Distribution (POD)
Centralized locations in an impacted area where survivors pick up life -sustaining relief supplies following
a disaster or emergency.
Shelter
A place of refuge that provides life -sustaining services in a congregate facility for individuals who have
been displaced by an emergency or a disaster.
Whole Community
The whole community is an inclusive approach to emergency preparedness and management through
the inclusion of individuals and families, including those with access and functional needs; businesses;
faith -based and community organizations; non-profit groups; schools and academia; media outlets; and
all levels of government, including state, local, tribal, territorial and federal partners.
58
New Hanover County
Emergency Operations Plan
June 2022
Acronyms
ADA
Americans with Disabilities Act
ADAA
Americans with Disabilities Act Amendments
AFN
Access and Functional Needs
APIO
Assistant Public Information Officer
ARC
American Red Cross
ARES
Amateur Radio Emergency Services
ASU
Animal Services Unit
BNP
Brunswick Nuclear Plant
CDC
Centers for Disease Control
CFPUA
Cape Fear Public Utility Authority
CIA
Confidentiality, Integrity, and Availability
CISA
Cybersecurity & Infrastructure Security Agency
CISM
Critical Incident Stress Management
COOP
Continuity of Operations
CPG
Comprehensive Preparedness Guide
DOT
Department of Transportation
EAS
Emergency Alert System
EM
Emergency Management
EMAC
Emergency Management Assistance Compact
EMS
Emergency Medical Services
EOC
Emergency Operations Center
EOP
Emergency Operations Plan
EPCRA
Emergency Planning and Community Right to Know Act
EPIC
Emergency Public Information Center
EPZ
Emergency Planning Zone
ERG
Emergency Response Guidebook
ESF
Emergency Support Function
FCO
Federal Coordinating Officer
FEMA
Federal Emergency Management Agency
GIS
Geographic Information Systems
HH
Household
IA
Individual Assistance
IC
Incident Command
ICS
Incident Command System
IC3
Individual Care Coordination Center
59
New Hanover County
Emergency Operations Plan
June 2022
IMAC
Intrastate Mutual Aid Compact
IPAWS
Integrated Public Alert and Warning System
IRT
Incident Response Team
JIC
Joint Information Center
JIS
Joint Information System
LEPC
Local Emergency Planning Commission
NAWAS
National Warning System
NC
North Carolina
NC OEMS
North Carolina Office of Emergency Medical Services
NFPA
National Fire Protection Administration
NHC
New Hanover County
NHC EM
New Hanover County Emergency Management
NHC EOC
New Hanover County Emergency Operations Center
NHC EOP
New Hanover County Emergency Operations Plan
NHCFR
New Hanover County Fire Rescue
NHNHRMC
Novant Health New Hanover Regional Medical Center
NIMS
National Incident Management System
NOAA
National Oceanic and Atmospheric Administration
NRF
National Response Framework
NWS
National Weather Service
OSC
On -Scene Coordinator
PA
Public Assistance
PETS
Pets Evacuation and Transportation Standards Act
PIO
Public Information Officer
PSAP
Public Safety Answering Point
RRT
Regional Response Team
SAR
Search and Rescue
SARA
Superfund Amendments and Reauthorization Act
SERC
State Emergency Response Commission
SMAT
State Medical Assistance Team
SMORT
State Mortuary Operations Team
SNS
Strategic National Stockpile
SOG
Standard Operating Guidelines
SOP
Standard Operating Procedures
THIRA
Threat and Hazard Identification and Risk Assessment
TLP
Traffic Light Protocol
TTY
Teletypewriter
New Hanover County
Emergency Operations Plan
June 2022 0
USCG
United States Coast Guard
USAR
Urban Search and Rescue
UWCFA
United Way of the Cape Fear Area
WEA
Wireless Emergency Alerts
61
New Hanover County
Emergency Operations Plan
June 2022
Appendix A- Local State of Em
ency- Sample Resolution
No fts" ►u feat{• am" a t+w"Unw ►s+
1'f�tfYMia?!Or fti
plan a aassoawc�
Wa.a 1 ►s ...ri 1 t, 6rw r� ati. t ta. ti t •.! t1 y.w i r ♦-'past + t.a.'� � : 1 � . a•a! ►..1 ♦.: 1 7S sal �Y. a t. t a t �,.
t..w•/ y.••tw tfya•. MAI* A1at.:1. air+..f3f fo 1M .ar•..a. {+.art.. t'as1 a1 tro,a.uw•a t♦
tata.waw{ liar' a Ilia V t.•..aw.• P a-a.n1 ♦ fra t+. aaraM t,s•.♦ t•+!a lnla ;t !. •.a..f. t. tro
-f•aar Gslr
Wt..! !•►air♦ f'a• Sa•a =Ha. -a. t.ab aa..wf to •.rrat.s., tra.V w t+.. 0.aJa60 •t a Mom• o :.w/wr • a.
firaw •e�twA t ara'a
W aar ♦ ! ♦ rw Aw a.... L. s I l A +a f At t, a a a4.a a" i !w •f a a ara a t• .war,. {». AWN 000611 a P�►*-* a•s%pia•
.of•uw•1•►at.as.QwW+•ataawa/l...r\rwN..!aw!a+as.r!aa'a 1aawLfaalt!o+•waai.=r
•f ••.aa-taaswwa..awf•r.wa aIaf.aa W+oistawr
W.1a • aaf•.wtlgf. y a++.r.r+rl.a wa+r+n
140%"• 4&0.00t.40It.rAdt 0►+..p.►•+i•.Jw+0.0-49•r 6.o,.'a.•.W.",.i;.wt I%J61t
••! p..a•fa.a • ..4aawwr ft Hw+sfo f.f. %** •taa.a.
t •.a 1. t...a At•.ta W.to ►a..ryd4-A aria♦ 1•.a r. i':i astlw
a. a .•. a► it AaaO is . ♦ s to .ar a•r a •sa,aa1
�M?Mia � i�f�f► � N M�ir.� f�I.Mt
♦ b......ra art • 1 ta♦ r avf f a i+.• .r-" a,aa.a..r ayRa. • • a. aw .• w , w a..a. d am A, N • a P.t..* w
s..ar ♦.! 1. '1 • aa' • low • . to .#aa ar r t. a. 9 a a *.w / ta aa.. f ti . W. 1 sa W a1 b • %••a %W o.a. t W'W**y
• a •Ir • ! r.►. r t/raf rat A."" * • ►1 ar fi •.t a +t a d 4r rrr _ t • > f .
j—.at
Wars Ia• Mrtr► irartyfto+o ar apew.sal a• swoom y
!t►. J+i i•.a aa► ,.aas afs aray a•'iaa r ••va.►. a1 ♦.&& ar.w*^ .\..tr as Wa. 61
i swtswt •. Loa tar..•{ l•r•r .A\ f`S.a a..ra.arr fr..! tar..I•Aa..a . r.a•saw.:a a•is+1 t.. • p•w..
+t♦/�..l M.w
Wares la•1#.w.�w�wrMaa••a/s�.aw ArMa•tw��aaaa.wrw.ary
"a• Wav ar (.wtw.$ tw two to .a •.a.w%o" ! sry 1ha at barer a• .a+ar Iw. •. a t
8aas tal.r wti a.•ta•r<I%.o..y•.a •{a•a.aa f.t.♦•t.tr+►a
Waara fa.rdaaea+t64-1 #-w.■..tya.a-* ta...raal Nt0& %.00 as.a•.toart.a.•
.. 0"q !<t.'Wif art].tlt ..so p.•oa t d.a
W a. a r,rar f►da.\•+. ar awwwt as ar•a.raat
a• 3. wa+.a: .aa.a41 aytasa! .r...f-a/ f♦ is ..al••. aoiJa.a +.
••3. AA'a..0Av.1"'a-,*,g ^a a.tr♦ttaPa... +►.ba ba 0164.04.1, &#tor&•w•1.4l.... r
t►-t.M wwk d at wo••"wi**J. wt..• •1♦ t+.•aw
64 % • • •*.4 ta.+. a I .40 av .i+1 to A ar.i otio-.. • •' d ♦ % -i.
N $a%ta.a waa I. a#a. . kAft {iota. t!! to ./•..•.! rr *-a.1 �►. `.,..fat. o. •.}+o+w sal a•. sa•1
*a . a.$& / ota, as / • l rw . Is a .ia t►) r, "a►.l tw tam
Waa K ♦. t. w Ka as a a w..rt go. o o dlo, 6.e ___ _ *1 a.• t,; •
tt' %
tlwa.a.
f.w t: I C� r I t< s agar a r .►.
WWI ta..a.
<t*\ f f*at tar.7
62
New Hanover County �n'=
Emergency Operations Plan
June 2022 '
Appendix B- Access and Functional Needs Toolkit
See separate file system.
W
New Hanover County :`� �`=
Emergency Operations Plan
June 2022 '
Functional Annexes
See separate file system for all included Functional Annexes:
Transportation
Communications
Public Works and Engineering
Firefighting
Direction, Control, and Coordination
Mass Care
Logistics and Resource Management
Public Health and Medical Services
Search and Rescue
Hazardous Materials
Agricultural, Historical, and Natural Resources
Energy
Public Safety and Security
Recovery and Mitigation
Public Information, Alert, and Warning
Continuity
Financial Management
64
New Hanover County
Emergency Operations Plan s
June 2022 '
Incident Annexes
See separate file system for included incident annexes:
Hurricane
Tsunami
Radiological
Severe Weather
Flooding
Extreme Heat
Winter Weather
Hostile Intruder
Earthquake
Hazardous Materials
Aviation Mishaps/Accidents
Resource Shortage
Pandemic Response
Water Contamination
Terrorism
Land Search & Rescue
Urban/Technical Search & Rescue
Water Search & Rescue
W