CFC_Team_Resumes
KIMBERLY PACHECO
(919)880-5078 • Iamkimpacheco@gmail.com
PROFESSIONAL SUMMARY
Experienced Office Management and Administration Professional experienced optimizing productivity,
efficiency and service quality across various environments. Highly dependable, ethical and reliable support
specialist and leader that blends advanced organizational, technical and business acumen. Works effectively
with cross-functional teams in ensuring operational and service excellence. Strong leader and problem-solver
dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses
independent decision-making skills and sound judgment to positively impact company success.
SKILLS & ATTRIBUTES
● Customer Service
● Policy Development
● Budget Controls
● Business Operations
● Business Leadership
● Staff Management
WORK EXPERIENCE
The Primeritus Family of Companies Wilmington, NC
Remarketing Manager Aug 2018 – Present
● Built relationships with customers and community to establish long-term business growth.
● Achieved sales goals and service targets by cultivating and securing new customer relationships.
● Resolved problems with high-profile customers to maintain relationships and increase return
customer base.
● Exceeded sales quotas and increased profitability through effective sales strategy and business
planning.
● Recruited, interviewed and hired employees and implemented mentoring program to promote
positive feedback and engagement.
Cars Wilmington, NC
Team Lead/ Specialist Oct 2018 – Aug 2019
● Trained new team members by relaying information on company procedures and safety
requirements.
● Coached team members in techniques necessary to complete job tasks.
● Worked different stations to provide optimal coverage and meet production goals.
● Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging
skills.
● Managed schedules, accepted time off requests and found coverage for short shifts.
Adequate One Bail Bonds Wilmington, NC
Office Manager Jun 2013 – Jun 2018
● Maintained computer and physical filing systems.
● Updated reports, managed accounts, and generated reports for company database.
● Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
● Managed office operations while scheduling appointments for department managers.
● Controlled finances to lower costs and keep business operating within budget.
Victoria Conservatory of Music Wilmington, NC
Adjunct Vocal Instructor Jun 2005 – Jun 2018
● Scheduled shows and performances in accordance with school calendar.
● Gathered display materials and distributed programs for shows and performances.
● Sponsored student fine arts clubs, attending club meetings and events.
● Generated singing exercises to develop voice.
● Trained and prepared voice, using various melodies and ranges such as soprano, tenor, alto and bass.
KIMBERLY PACHECO
(919)880-5078 • Iamkimpacheco@gmail.com
EDUCATION
Wake Tech Community College, Raleigh, NC – General Studies
Meaghan (Lewis) Dennison
215 Kenwood Ave. Wilmington, NC 28405 | (919) 607-2417 | meaghandennison@gmail.com
SUMMARY
Social impact professional building relationships to drive engagement, facilitate collaboration, and support
strategic vision.
EXPERIENCE
Cape Fear Collective Wilmington, NC
CEO February 2022 – Present
• Lead organization of 13+ full-time employees with a total operating budget of approximately $1.7 million
plus $17 million of social impact investments deployed to affordable housing.
• Manage and develop volunteer leadership, including 10-person Board of Directors and growing
Management Committee overseeing the impact investments.
• Lead all business development efforts across three diverse revenue streams: philanthropic,
management fees resulting from impact investments, and service contracts for data deliverables and/or
consulting.
• Develop and maintain strategic partnerships for the organization to furthering the mission often resulting
in paid service contracts.
• Partnered with Chief Data Officer on statewide launch and adoption of health equity dashboard and
Community Data Platform.
Director of Programs April 2020 – January2022
● Lead Cape Fear Collective’s subcontract with Community Care of Lower Cape Fear on the
implementation of the Healthy Opportunities Pilot in Southeastern, NC for non-medical interventions to
improve health and lower health care costs for the region’s highest need Medicaid Beneficiaries.
● Manage operating budget of approximately a half million for the Healthy Opportunities Pilot subcontract.
● Lead a team of four full-time staff in the program management and data collection related to the Healthy
Opportunities Pilot in the six-county Cape Fear region, including New Hanover, Bladen, Brunswick,
Columbus, Onslow and Pender Counties.
● Design, launch and oversee programs of the Collective Ventures, a social impact investment platform,
including initiatives in affordable housing to drive a more inclusive regional economy.
● Manage and administer internal programs related to education and talent, including Talent Pipeline
Management, District C Cape Fear, and Cape Fear Talent.
● Build and maintain strategic partnerships for the organization, including New Hanover County Schools,
city and county governments, and nonprofits.
● Project management and publication of the 2021 Inclusive Economy report measuring economic
mobility in the Cape Fear region.
● Founding team member of the organization.
Greater Wilmington Chamber of Commerce
Director of Leadership Development
Wilmington, NC
July 2018 - April 2020
● Led the 2019-2020 class of Leadership Wilmington, a 10-month professional development program for
early to mid-career professionals in the region to learn, explore, and better understand the regional
economy, government, and business and nonprofit communities.
● Manage and administer internal policy committee of Wilmington Chamber members, the Education &
Talent Committee drives business-led approach to education and workforce development
● Project manager for the Cape Fear Talent regional skills analysis in partnership with Cape Fear
Collective and RTI International.
● Contracted to support initiatives of the Cape Fear Collective as a shared employee.
Duke Energy Raleigh, NC
Workforce Development Director August 2017 – July 2018
● Project manager for the Carolinas Energy Workforce Consortium
● Supported development of NC Community College pre-apprenticeship program in line work and
assisted in scaling of the program from three to ten campuses with the Duke Energy Foundation
North Carolina Chamber Raleigh, NC
Government Affairs Manager March 2016 – July 2017
● Advocate on behalf of the NC Chamber’s 35,000 members in the legislative, regulatory and political
arenas to proactively drive annual legislative agenda specified to education and talent development
policies.
Member Engagement Manager April 2015 – March 2016
● Serve as in person interface with newest members, prospective members, and key volunteers of the NC
Chamber, including Board Members across the state.
Marketing & Membership Specialist Aug. 2012 – April 2015
● Assist business development staff in planning and organizing events, communicate event
details/benefits with sponsors
North Carolina FreeEnterprise Foundation
Administration & Development Manager.
Raleigh, NC
Aug. 2011 – Aug. 2012
U.S House of Representatives, Rep. Walter B. Jones, Jr. Washington, DC
Intern Summer 2009
Edmisten, Webb & Moore Law Firm Raleigh, NC
Summer Intern for Rufus Edmisten, Former NC Attorney General & NC Secretary of State 2007-2010
EDUCATION
Appalachian State University, 2023 Anticipated Graduation Online
MBA Candidate
Meredith College, 2019 Raleigh, NC
Foundational accounting and financing courses in preparation for MBA
Institute of Political Leadership, 2014 Fellow Greensboro, NC
IOPL develops the political skills of North Carolinians with potential to be the state's future political leaders
Appalachian State University, 2007-2011 Boone, NC
magna cum laude
B.S., Political Science with a concentration in American Politics
● Dept. of Government & Justice honors thesis using data analytics to evaluate political theory and
operations
● Chi Omega Fraternity, Pi Kappa Chapter Vice President (2009) and Recruitment Chair (2010)
COMMUNITY LEADERSHIP
New Hanover County Commission for Women, Appointed Member; YWCA Lower Cape Fear, Board of
Directors, Member; District C, Certified Coach; Talent Pipeline Management, Practitioner
Cara Stretch
cstretch@capefearcollective.org
1908 Fernwood Way Wilmington,NC 28409
443-226-9096
Cape Fear Collective (CFC),Wilmington,NC May 2022-Present
Chief Operating Officer
●Oversee day-to-day operations
●Support human management through oversight of onboarding new talent,retaining talent,and
managing team member benefits
●Coordinate quarterly team building activities
●Develop annual,multi-year,and project/grant budgets
●Develop and manage annual budget for organization with contracted CFO
●Oversee monthly reconciliation of 501c3 financials and annual audits
●Ensure tax compliance
●Ensure organizational compliance
●Supervise contracted partnerships
●Develop scopes of work and manage deliverables for vendors and external partners
●Handle all contracts,including grant agreements,business and vendor contracts,subcontracts,
and federal agreements
●Program identification,implementation,and management
●Office management -manage email accounts and other online tools for staff and organization
●Support board development and coordination of meetings
●Work with leadership on strategy and long-term planning for the organizatio
Feast Down East,Wilmington,NC April 2019-May 2022
Executive Director
●Supervised full-time staff and part-time staff as well as coordinated internships and volunteers
●Facilitated staff meetings and one-on-one meetings with staff
●Mentored and coached management staff on time management,leadership skills,creating and
managing budgets and strategic planning for departments
●Implemented human resource materials such as the employee handbook,annual work plans,
employee reviews,etc.
●Evaluated revenue streams for long-term sustainability and alignment with mission
●Strengthened financial management practices to ensure accuracy and transparency
●Identified potential sources of funding,especially those that diversify the organization’s revenue
portfolio (including private donors,fundraising events,new grant opportunities),and crafted a
resource development plan
●Generated grant requests and implemented a grants management policy
●Worked with Board of Directors to review and revise governance policies and procedures to
ensure best practices and effectiveness
●In partnership with the Board Governance Committee implemented strategies to attract and
retain new board members and ensure that committees are meeting regularly to support the
mission of the organization
●Conducted strategic planning with staff and board and implemented new mission,vision,values
and goal statements
●Worked closely with Board of Director committee chairs to create annual plans
●Served on statewide and local committees,building relationships with community and
government partners as well as funders and businesses in the region
St.Ambrose Housing Aid Center,Baltimore,MD May 2013-October 2018
Director-Housing Counseling
●Planned,organized,coordinated and supervised the daily activities of the department
●Supervised four full-time counselors,two administrative staff and mentored high school student
intern
●Facilitated and communicated human resource issues and changes as well as represented staff
needs during management and board meetings
●Worked with Executive Director and Resource Development Director on an annual basis to
create budget and developed a strategy for attracting new funding
●Assessed department outputs and outcomes monthly and annually through board reports and an
annual plan
●Facilitated weekly meetings with counseling staff to review pipeline reports and to coach staff on
professional development
●Oversaw the department’s client management system to maintain data integrity,accuracy,
security and performance efficiency
●Oversaw all grant reporting and compliance for the department
●Assisted in development,implementation and management of community presentations
●Developed,monitored and maintained advertising effort for department
●Served as key spokesperson for the department with non-profit partners,local and national
government agencies and the media
●Provided testimony for proposed consumer rights and housing legislation during the Maryland
Legislative Session
●Managed the merger of foreclosure prevention counseling with homeownership counseling to
create an integrated housing counseling program
Department of Labor,Licensing and Regulation November 2010-May 2013
Division of Financial Regulation,Baltimore,MD
Director of Foreclosure Administration
●Provided oversight of the State’s Notice of Intent to Foreclose (NOI)database project
●Created and maintained outreach material
●Directed the agency’s efforts related to foreclosure mediation and related topics including the
federal loan modification programs
●Prepared and maintained materials for staff training about foreclosure laws and trends
●Responded to escalated consumer inquiries
●Represented the agency at foreclosure related events,interagency task forces and other forums;
giving presentations and providing outreach materials
●Actively worked with legislatures and non-profits to ensure that the foreclosure process in
Maryland protects consumers while also working with the mortgage companies to implement
practical measures
●Worked with staff attorneys to draft legislation,foreclosure regulations and forms
●Worked with Maryland’s Department of Housing and Community Development and local
housing counseling support agencies to coordinate training for housing counselors
●Represented the agency on the Monitoring Committee of the National Mortgage Servicing
Settlement
BMore Well,Baltimore,MD November 2009-April 2016
Holistic Health Coach/Owner
●Met with clients to help support and prevent health issues
●Prepared detailed recommendations including supplementation,dietary and lifestyle changes as
well as meal plans and recipes
●Marketed services on social media,through neighborhood listservs
●Developed meal plans and recipes to help clients implement dietary changes
●Monitored clients with monthly check-ins to ensure compliance and to help motivate behavior
changes
●Researched deficiencies caused by pharmaceuticals in an effort to recommend appropriate
supplementation to improve health status
●Participated in continuing education regarding gut health,fertility,herbal support and
supplementation of nutrients
●Created and implemented a corporate wellness program with employer.Met with participants on
a weekly basis and discussed a variety of health topics.Prepared food tastings,conducted
cooking demonstrations and motivated movement during workday.
St.Ambrose Housing Aid Center,Baltimore,MD June 14,2010-November 2010
Managing Counselor-Foreclosure Prevention Division
●Promoted from counselor to senior counselor
●Oversaw two full-time counselors,administrative assistant,intake coordinator and volunteer
●Facilitated one-on-one meetings with staff members as well as weekly staff meetings
●Collaborated with Information Manager and Software Developer to create internal database that
supports our daily business
●Completed funding requirements as required by grant agreements
Foreclosure Prevention Housing Counselor December 2007-June 14,2010
●Provide counseling to low and moderate income families at risk of or in the process of losing
their homes due to foreclosure
●Contact lenders to negotiate sustainable solutions based on affordability and programs available
●Helped create best practices and workflow for expanding department
●Participated in outreach and speaking engagements at events,conferences and workshops
sponsored by elected officials and community associations
Watermark,Annapolis,MD March 2007-November 2007
Charter Sales
●Outside sales and account management of private charters to both businesses and individuals in
DC,Baltimore and Howard County
●Cultivated new client relationships through cold calling,prospecting and networking
●Assisted in the planning process of major events
●Attended trade shows,networking events and chamber functions
WMC Mortgage Corporation,Dallas,TX December 2004-March 2007
Underwriter
●Prepared detailed credit analysis of consumer loan applications preceding loan approval
●Performed critical reviews of appraisals,employment history,credit and financial statements
●Evaluated borrowers’credit needs and ability to repay
●Performed fraud monitoring and review
●Approved loan applications based on investor guidelines
●Designed and executed quarterly trainings showcasing products per industry trends
United Equity,LLC,Towson,MD July 2003-December 2004
Corporate Educator (May 2004-December 2004)
●Promoted from Senior Loan Processor to Corporate Educator
●Evaluated files from the sales team and conducted daily education programs and training
outlining ethics,compliance and accountability
Senior Processor (July 2003-May 2004)
●Reviewed mortgage files for completeness and accuracy
●Explained financing options and loan terms available to consumers
●Maintained a working knowledge of Investor guidelines
●Balanced multi-faceted tasks in an effort to efficiently close loans
MBNA America,Hunt Valley,MD February 2002-July 2003
Credit Analyst (March 2003-July 2003)
●Promoted from Account Manager to Credit Analyst
●Evaluated credit and income in an effort to acquire more customers
Account Manager (February 2002-March 2003)
●Managed a portfolio of 150 delinquent accounts totaling $1.5 million
●Selected to participate in a variety of development programs designed to increase senior
management skills
EDUCATION
Maryland University of Integrative Health,Laurel,MD
Master of Science in Nutrition and Integrative Health,Spring 2015
Institute of Integrative Health,New York,NY
Certificate in Health Coaching,2009
West Chester University,West Chester,PA
Bachelor of Arts,English and minor in French Spring 2001
Morgan Cooper
Morganbcooper1@gmail.com – 516.524.8093
Professional
Experiences
Healthy Opportunities Pilot (HOP) Program Manager, Food and
Transportation
Cape Fear Collective, Wilmington, NC
September 2021 – present
I support over 30 organizations in the Cape Fear HOP Network by
providing subject matter expertise, fostering collaboration, and building
service provision guidelines.
HOP is a transformative test of using healthcare reimbursement to
address the social determinants of health for high-need Medicaid
enrollees.
Program Coordinator, Handy Helpers
Orange County Department on Aging (OCDOA), Chapel Hill, NC
August 2019 – August 2021
Through a partnership between OCDOA and UNC Partnerships in Aging
Program, I coordinated referrals for service and managed relationships
between clients, volunteers, partner organizations, and other OCDOA
programs.
Graduate Student Research Assistant, Department of Health Behavior
University of North Carolina, Chapel Hill, NC
January 2021 – May 2021
I provided literature review and writing support to the Field Training
Manuscript Development project, aiming to publish the core
components of the Health Behavior Capstone, a community-engaged
scholarship experience.
Academic
Projects
Chatham Habitat for Humanity Capstone 2020-2021 Evaluation
Presentation
In fulfillment of Department of Health Behavior Capstone (HBEH 746 &
992) at UNC-CH for Chatham Habitat for Humanity (CHFH)
August 2020 – May 2021
I participated in a year-long service-learning partnership with 4 peers
and CHFH to demonstrate social, financial, socioeconomic, and health
impacts of affordable housing and to inform CHFH strategic planning.
2 Morgan Cooper
Morganbcooper1@gmail.com – 516.524.8093
Partners in Home Preservation Report
In fulfillment of Gillings MPH Practicum and Department of City &
Regional Planning Master’s Project at UNC-CH
May 2020 – January 2021
On behalf of the Orange County Home Preservation Coalition and
Chatham County Home Repair Collaborative for a Southeast Energy
Efficiency Alliance grant, I identified core components to their successful
cross-sectoral partnerships based on analysis of homeowner surveys,
administrative data, and stakeholder focus groups.
My colleague and I presented findings to Town of Carrboro Town
Council (April 14, 2021).
Education Master of Public Health | Health Behavior
Master of City & Regional Planning| Economic Development
University of North Carolina, Chapel Hill, NC
August 2021
Bachelor of Science | Nutritional Sciences
Pennsylvania State University, University Park, PA
May 2015
Credentials Registered Dietitian, Commission on Dietetic Registration
Leadership Office of the Provost Engaged Scholarship Award for Engaged
Partnership, UNC Carolina Center for Public Service, 2021
Internal Planning Coordinator, 42nd Minority Health Conference, 2020-
2021
Nomination Committee Chair, California Academy of Nutrition and
Dietetics, Bay Area District, 2017-2018
Additional Skills
and
Qualifications
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), STATA,
Airtable, Dedoose, & Qualtrics
Familiar with ESRI ArcMap, Adobe InDesign, & Tableau