TAY Resume (1) (1)Takeema A. Young, MPA
/910-523-2312 /youngtakeema@gmail.com
I am a dedicated professional with 20+ years of experience providing social service delivery for nonprofit programs. Serving in leadership, program management, project management, data
research, workforce development, training and consulting, performance outcomes, supervision, behavioral health management, crisis intervention and, resiliency. I work effectively with
teams; collaboratively with individuals of diverse backgrounds, as well as independently. My strongest quality is building trusting relationships with individuals that I work with and
serve.
Experience
Program Manager- Healthy Opportunities Pilot
East Carolina Community Development Inc.- Wilmington, NC 6/2022 to Present
Developed the program structure and policies for the Healthy Opportunities Pilot funded through the Department of Health and Human Services.
Serve as the program manager/senior case manager for the Healthy Opportunities Pilot Program.
Measure and report program outcomes and quality of care to stakeholders including HOP network leads, funders, and ECCDI’s board of directors.
Utilize Power Point to create presentations that define HOP services, capacity reporting and service outcomes.
Oversee all marketing projects to conduct community outreach and strategies to promote Healthy Opportunities Pilot, focus on awareness and enrollment.
Supervise staff working in the sector and ensure required processes are managed and maintained.
Provide instructions to staff and perform administrative approvals and responsibilities pertaining to the services provided.
Facilitate member care by assessing patient needs, evaluating treatment options, creating treatment plans, coordinating care, and gauging progress.
Provide one-to-one case management and/or educational services to prepare an enrollee for stable, long-term housing.
Enhance independent living skills through ongoing monitoring and updating of housing support plan.
National Treatment Model Trainer & Consultant
The Bair Foundation- National Office (Remote) 1/2019 to 2/2022
Oversaw all projects relating to the implementation of the new treatment model.
Responsible for creating, improving and developing strategies to reduce placement disruptions and increase placement stability.
Provided support to state and local directors and staff.
Conducted data research to create presentations and training that enhanced professional developments for staff, and provided an understanding of how abuse and neglect can negatively
impact a child’s development.
Used Root Cause Analysis strategies to address conflict between foster children and foster families.
Facilitated quarterly treatment models training to newly hired staff.
Used quality assurance measures to assess performance outcomes i.e.: progress notes, resiliency measures, and case conceptualization presentations.
Provided quarterly reports to executive directors regarding performance outcomes and measurements.
Provided consultation and developed action plans for poorly performing treatment offices.
Served as a member of the agency’s Risk Committee to evaluate red flag cases.
Traveled to offices to conduct evaluations and assessments.
Treatment Coordinator Supervisor
The Bair Foundation- Wilmington, NC 6/2014 to 1/2019
Supervised a staff of six treatment coordinators.
Exercised independent judgement in deciding the most effective services needed to benefit a child.
Ensured that abuse and neglect concerns are appropriately reported, and immediate actions are taken to ensure client’s safety.
Ensured client safety through regular supervision of staff, documentation review, and direct observation of service provision.
Oversaw resolution of incidents, this would include the development and monitoring of safety plans and completing documentation that mitigates high risk behaviors.
Supervised the care, planning, and progress of clients along with ensuring the client service plan meets regulatory and the agency’s model of care requirements.
Provided on-call support, which includes responding to crisis situations after hours.
Assured the implementation of all applicable state regulations, contract requirements, COA requirements and agency’s policies and procedures for the office.
Ensured that documentation clearly delineates service provisions and supports the client’s current level of care/medical necessity.
Facilitated trainings related to case conceptualization, child resiliency measures, crisis management and de-escalation.
Assistant Program Director
PSCH- Queens, NY 8/2012 to 5/2014
Assisted program manager in the daily operation of a MICA CR/SRO Facility.
Provided mental health services to mentally ill or dually diagnosed residents.
Supervised residential staff and case managers.
Facilitated connections to psychological and physical health care.
Screened candidates for residential placement and employment.
Conducted case record reviews to ensure accuracy of resident’s progress.
Interfaced and maintained written communication with external service providers.
Acted as a liaison between community service providers and residents.
Supervised medication management; recorded consumer’s self-administration of medication.
Assisted residents in planning and coordinating recreational/social activities.
Assisted with discharge planning to less restricted housing opportunities.
Handled 24-hour crisis calls and emergencies
Education
Doctrine of Strategic Leadership/ Liberty University (Current)
Master of Public Administration/ Metropolitan College of New York – Achieved 2010
Bachelor of Arts, Human Services/ Metropolitan College of New York- Achieved 2008
Certifications
Trust Base Relational Practitioner (TBRI)
Together Facing the Challenge Trainer
Certified Personal and Professional Resiliency Life Coach
Technical Skills
Microsoft Office Suite & Google Docs