HomeMy WebLinkAbout2024-09-05 Special Meeting
NEW HANOVER COUNTY BOARD OF COMMISSIONERS BOOK 36
SEPTEMBER 5, 2024 JOINT SPECIAL MEETING PAGE 327
ASSEMBLY
The New Hanover County Board of Commissioners met for a Joint Special Meeting with the Wilmington City
Council on Thursday, September 5, 2024, at 1:33 p.m. at the New Hanover County Government Center, 230
Government Center Drive, Wilmington, North Carolina.
Members present: Chair Bill Rivenbark; Vice-Chair LeAnn Pierce; Commissioner Jonathan Barfield, Jr.;
Commissioner Dane Scalise; and Commissioner Rob Zapple.
Staff present: County Manager Chris Coudriet; Clerk to the Board Kymberleigh G. Crowell; and County
Attorney K. Jordan Smith.
City of Wilmington Council present (via roll call vote): Mayor Bill Saffo; Councilmembers Salette Andrews;
David Joyner; Charlie Rivenbark; and Luke Waddell. Attending virtually: Councilmember Kevin Spears. Mayor Pro-
Tem Clifford Barnett, Sr. arrived at 1:44 p.m.
City of Wilmington staff present: City Manager Tony Caudle; City Attorney Meredith Everhart; and City
Clerk Penny Spicer-Sidbury.
Chair Rivenbark and Mayor Saffo called their respective Boards to order reporting that the purpose of the
meeting is to discuss the unhoused population.
County Manager Coudriet thanked the elected officials for allowing staff to present this latest information.
The process the teams have developed has worked well, not just for this project but also for the opioid plan and the
mental health and substance use disorder strategy. By involving both content experts and those directly affected,
strong plans and recommendations have been created for the elected bodies to consider.
City Manager Caudle stated that at the last meeting, staff left with direction to develop an inventory of
existing homeless services, identify current provider challenges and opportunities, obtain firsthand knowledge from
individuals experiencing homelessness, and identify opportunities to close gaps in services. The staff has worked
through these tasks, and he agrees that the model process followed was very efficient.
PRESENTATION
Chief Strategy Officer Jennifer Rigby presented the following information:
Unsheltered homelessness strategy:
Resolution:
Engage with individuals experiencing homelessness, service providers, and community
partners to identify supports that will achieve the following outcomes:
Develop an inventory of existing homeless services, current provider challenges, and
potential opportunities
Obtain first-hand knowledge from individuals experiencing homelessness
Identify opportunities to close gaps in services for individuals experiencing homelessness
Opportunities for success:
Grow the capacity of the Continuum of Care and support service providers
Increase the capacity of facilities to meet the needs of the unsheltered population
Supportive regulations, Incentives for developers, property management, and housing
assistance
Housing ecosystem:
Strategy process:
Key partners: Cape Fear Council of Governments – Continuum of Care, New Hanover
Community Endowment, Novant, and Trillium
NEW HANOVER COUNTY BOARD OF COMMISSIONERS BOOK 36
SEPTEMBER 5, 2024 JOINT SPECIAL MEETING PAGE 328
Providers: BRIDGES of Wilmington, Cape Fear HealthNet, Inc., Coastal Disability Advocates,
Coastal Horizons, Domestic Violence Shelter and Services, Inc., Eden Village of Wilmington,
First Fruit Ministries, Getting Home Street Outreach, Good Shepherd Center, Help Hub at the
Harrelson Center, Leading Into New Communities, Inc. (LINC), Living Hope Day Center, N.C.
Harm Reduction Coalition, Rescue Mission of Cape Fear, St. Jude's MCC, The Healing Place of
New Hanover County (THPNC), United Way, Vigilant Hope, WDI/Block by Block, Wilmington
Housing Authority
Strategy Manager Eliza Baldwin continued the presentation as follows:
Definitions per Housing and Urban Development (HUD):
Unsheltered Homeless: An individual or family with a primary nighttime residence that is
a public or private place not designed for or ordinarily used as a regular sleeping
accommodation for human beings, including a car, park, abandoned building, bus or train
station, airport, or camping ground. (Defined at 24 CFR 578.3 of the Homeless Definition
Final Rule)
Coordinated Entry: Process developed to ensure that all people experiencing a housing
crisis have fair and equal access and are quickly identified, assessed for, referred, and
connected to housing and assistance based on their strengths, needs, and acuity
Homeless Management Information System (HMIS): HMIS is a local information
technology system used to collect client-level data and data on the provision of housing
and services to individuals and families at risk of and experiencing homelessness. It is used
to coordinate care, manage operations, and better serve clients. HUD expects every
community to commit to implementing a shared HMIS database.
Rapid Rehousing (RRH): Customizable to the household’s needs, including housing search,
rental assistance, move-in assistance, and housing-focused case management. Usually
time-limited for up to 24 months.
Permanent Supportive Housing (PSH): Permanent supportive housing is an intervention
that combines affordable housing assistance with voluntary support services to address
the needs of chronically homeless people. The services are designed to build independent
living and tenancy skills and connect people with community-based health care,
treatment, and employment services. Tenants have an annual lease and pay no more than
30% of their income for rent and utilities combined, sliding to $0 for those who enter
without income.
What are the gaps based on available units?
What are the gaps based on vulnerability?
Voice of the consumer, lived experience:
NEW HANOVER COUNTY BOARD OF COMMISSIONERS BOOK 36
SEPTEMBER 5, 2024 JOINT SPECIAL MEETING PAGE 329
City of Wilmington Director of Housing and Neighborhood Services Rachel Schuler presented the following
information:
Gaps in service:
Moderate needs: food pantries and meals, street outreach, and mobile showers
Significant needs: case management, overnight shelters, and financial assistance
Critical needs: permanent supportive housing (PSH) units, rapid rehousing, day centers,
coordinated entry/HMIS
Developing a path forward:
Low barrier options for unsheltered population, short term/intake, and triage
Supply and capacity for supportive housing, long-term/sustainable well-being
Low barrier options for unsheltered population:
Supply and capacity for supportive housing:
Ms. Rigby concluded the presentation as follows:
Opportunities for success:
Grow the capacity of the Continuum of Care and support service providers:
Improve Council of Governments data systems and coordinated access (hotline, case
management, etc.)
Enhance adequate capacity for existing service providers
Increase the capacity of facilities to meet the needs of the unsheltered population
Work with partners to increase low-barrier day shelters and spaces that meet the
basic needs of unsheltered individuals (e.g., personal hygiene, safety, etc.).
Create a mental health-focused treatment and day center with supportive housing
options:
Partner with Trillium on evidence-based model for treatment
Identify partners to provide supportive housing
Supportive regulations, incentives for developers, property management, and housing
assistance:
Property management incentives to offset risks associated with high need individuals
Support housing assistance programs
Update land use regulations to increase access to housing units
During the question and answer portion of the meeting, Ms. Schuler responded to questions confirming
that the Point-in-time (PIT) is an annual census of the unsheltered completed one night in January. Ms. Rigby stated
that growing the Continuum of Care’s capacity and general service provider capacity are the two top opportunities
that will help the community. Staff has started the preliminary research to develop early figures and timelines on
growing capacity. The figures will not be released until they are solid confirmed numbers. She noted that
conversations are also occurring with Trillium on the mental health focused treatment and with law enforcement
representatives from the Sheriff’s office and City Police. Ms. Schuler reported on the need for better coordination
of transportation and services, confirming that access to transportation is a critical issue. Ms. Baldwin noted that a
significant challenge is resolving barriers for individuals to obtain government identification to obtain services.
NEW HANOVER COUNTY BOARD OF COMMISSIONERS BOOK 36
SEPTEMBER 5, 2024 JOINT SPECIAL MEETING PAGE 330
General discussion ensued about the report. County Manager Coudriet and Ms. Rigby acknowledged the
need to balance short-term relief with long-term strategic initiatives. They reported that effective strategies are
being implemented, including enhanced services like rapid rehousing and rental assistance, which are helping many
individuals avoid homelessness. While good interventions are in place, it is recognized that some individuals will still
slip through the safety net and end up unsheltered. The objective is to reduce the overall count of unsheltered
individuals as much as possible while continuing strong intervention efforts. As to transportation services, County
Manager Coudriet and Ms. Schuler commented on WAVE services and stated that there are very few places in the
County that WAVE does not go, and there are 1000s of virtual stops and a dedicated route system that serves much
of the concentrated area where the services can be accessed. As to managing low-barrier shelters, particularly
regarding individuals with substance use issues and criminal histories, Ms. Schuler stated that different models could
be applied, such as creating separate facilities for individuals with diverse needs. She also noted that regional
approaches could be beneficial but need more exploration and that expanding shelter and permanent supportive
housing is critical. She pointed out that other counties are also facing similar challenges and that the County needs
immediate solutions to meet the current demand. Ms. Rigby commented on the land use regulations that there are
some opportunities to increase the ability to allow for more group homes, homes with assisted care, etc. While some
barriers are in place, those can be assessed to determine if they can be loosened.
Further discussion ensued about establishing facilities, which will require political will from both elected
bodies. Ms. Schuler commented that the scale of the needed effort has not been reached yet and is the challenge in
terms of growing the capacity. Ms. Rigby added that the key topic heard during the discussions was the need for a
coordinated entry system that works for the community, which supports the need to grow the capacity of the
Continuum of Care.
GENERAL DISCUSSION
Discussion ensued on the next steps to be taken by staff. Both elected bodies agreed on the work done to
date and confirmed that staff is on the right track. As to the need for the cost estimates to move forward, Ms. Rigby
reiterated that the staff are refining the cost estimates to ensure accurate numbers before releasing them to the
public. County Manager Coudriet expressed his support for the need of careful budgeting and reported on staff’s
site visit to a long-term residential facility to help clarify the potential costs for New Hanover County. As to a future
meeting, County Manager Coudriet noted that he cannot advise at this point a tentative date, but 90 days is
achievable with a proposal and associated costs.
ADJOURNMENT
Hearing no further discussion, Chair Rivenbark and Mayor Saffo adjourned the meeting at 3:25 p.m.
Respectfully submitted,
Kymberleigh G. Crowell
Clerk to the Board
Please note that the above minutes are not a verbatim record of the New Hanover County Board of Commissioners meeting. The entire proceedings
are available online at www.nhcgov.com.