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HomeMy WebLinkAbout05 28 2009 Board Meeting S Memo To From Subject Date A Public 2009 at Wilmingt MEMBE Sterling P Warren L William Y Warren B Cynthia D Michael Andre’ M Jerry Bre Tom Eas Debora C Jan Kava Genia Bo Dorian F Guests Mary Sm Wayne P Donnie W Jason AdSteve Smith Director orandum o: Public S m: Steve Sm t: May 28, e: June 4, 2 Safety Com 1:00 PM ton, North C ERS PRESE Powell Lee Younginer Brown Deacon Core Mallette ewer on Cottle anaugh oswell Flowers mith, City of Pearce, NHC Williams, Ci dams, Wirele NE afety Comm mith, Directo 2009 Board 2009 mmunication in the Em Carolina. ENT: Wilmington C Emergency ty of Wilmin ess/MotorolaEW HAN CO23 munications C or d Summary ns Center Po mergency O n PD y Manageme ngton PD a NOVER C OMMUNIC 30 Governm Wilmin Phone Fax: E-mail: st Center Polic olicy Board m perating Ce ME Jon Larr Haro Den Bret nt Cha Mik Al BCOUNTY CATIONS ment Center D ngton, NC 2 : (910) 798-(910) 798-6 tsmith@nhcg cy Board Me meeting was enter, 220 MBERS AB Rorie ry Bergman old Heglar nnis Cooper tt Ham, NHC arles Smith, N ke Cavaluzzi Brunjes, Sen Y PUBLIC S CENTE Dr, Suite 185 28403 -6921 6925 gov.com embers s held on Th Governmen BSENT: C Fire Servic NHSO i, Wireless/M ntinel Securit C SAFETY ER 5hursday, Ma nt Center D ces Motorola ty Y ay 28, Drive, Chairman Powell called the meeting to order at 1:14 p.m. He asked if everyone had a chance to review the minutes from April 23, 2009 and if there were any questions, comments, changes or corrections besides the co-plugs being changed to code plugs. No one had any. Chairman Powell asked if there was a motion to approve the minutes. Warren Lee made a motion and Mike Core seconded. All agreed. Motion passed. OLD BUSINESS: 800 MHz Rebanding Update Chairman Powell asked Warren to update everyone on the rebanding. Warren stated that everything is on schedule, the first round of radios has shipped and they were non-public safety. They are waiting on a code plug question with County Fire but that was answered on May 27. Fire Dispatch Chairman Powell asked if Dorian could update everyone on the Integrated Fire Dispatch. They have discussed a lot of things mainly one of which was naming of units which has been worked out with City Fire where they were named the same for each. The City is going to change some of the resource names; squads will be rescues, auxiliaries will become squads and County Fire is changing Battalion 1 to Battalion 3 so there will not be duplications. Med TAC for EMS will still have access to that for EMS but they will work from whatever channel telecommunicators put them on instead of switching back & forth between 2 channels. The PSC channels are designed for interoperability between multiple agencies and the Med TAC can be assigned to anyone at any time. The telecommunicators are working on a policy manual for those that are in the center. There are a couple of issues to be worked out before this is completed. Chairman Powell stated that there was considerable time and discussion in the process of creating the template and if it would help for someone that knew more about the template to participate in this process to let him know. Dorian said that may be beneficial and if anyone was interested, there was another meeting on Friday at 9:30 in the 116 conference room. School Coverage Chairman Powell asked if Jerry Brewer could update everyone on this issue. He informed everyone that the digitals worked much better in the schools than the analog but that there were still some areas they could not get out. All of the elementary and middle schools were fine. The problem schools were the high schools, being 2 story buildings with rebar. Chairman Powell asked if there was a report available and if Jerry could forward it to Jason. The worst school is Hoggard but that may have more to do with location. Tom Eason stated that they did not have problems with the schools. They are using XTS 5000 radios and NHSO is using XTS 2500s. Chairman Powell asked that any information be forwarded to Lynn or directly to Jason to stay on top of this issue. NEW BUSINESS Chairman Powell introduced Al Brunjes with Sentinel Security. Al asked if everyone had received the article from Police Chief Magazine about the alarm industry. They would like the false alarms reduced and thinks this would help. If the standard procedure could be changed to require two calls before alerting emergency personnel, this would reduce the number of false alarms sent to a 9-1-1 center. If they were to tell their residential customers that it was required they give two numbers to be called before they send an alarm to 9-1-1 this would reduce the false alarms by about 40 percent. He wanted to present this to the Board to add this to the current policy. The two call verification would not be true of commercial or hold up alarms. Al thinks this is something that could be an asset as it would reduce resources if there is a false alarm. If the alarm industry could get local agencies to accept this it would save everyone all around. Chairman Powell asked if there was an additional cost with this new procedure. Al said there is not an additional cost to the customer for this service. Debora Cottle asked how much time has lapsed from the time of the alarm to their call to have someone dispatched to a location. Al stated that the average is usually less than 12 seconds. They make the first call within five seconds. The second call is shortly thereafter. If they get an answering machine, they hang up and call the second caller immediately. A fire alarm has to be dispatched 90 seconds after the alarm goes off. There is not a significant loss of time to require a second call. Chairman Powell asked if there were any questions. Warren asked for additional discussion to go over the information given. Chairman Powell asked for it to be tabled until the next Board meeting and added to the agenda. Chairman Powell thanked Mr. Brunjes for his time and information. OTHER ITEMS AND REPORTS Public Safety Communications Debora stated that monthly stats for the agencies were emailed. If anyone had any questions or they had not received them, please let her know. Emergency Revert Debora said that when a unit in the field hits their emergency button, the telecommunicators are flooded with traffic about it from other units and it takes too long to get the hailing unit’s location or other pertinent information. If the radios could be programmed to have a hot mike for a 10 second delay, the telecommunicators would be able to get the information. This does not lock down the radio; it is just 10 seconds of open mic so that information can be received. If this is something that your agency is interested in, you need to let Jason know. Warren stated that probably 95% of the emergency button activations are accidental. Chairman Powell said someone accidently hitting the button was a part of education and we all need to do a better job of training our personnel. Chairman Powell would like this brought back up at next month’s meeting and have Jason present us with our options. IT Jan had to leave but left word that there was nothing new to report. Chairman Powell stated that Tom Eason is retiring as is Ron Jordan. Tom Eason’s reception is June 30, 2009. There will be an announcement sent. Chairman Powell asked if anyone had anything else. Chairman Powell adjourned the meeting at 1:50 p.m.