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06 28 2007 Board Meeting NEW HANOVER COUNTY PUBLIC SAFETY COMMUNICATIONS CENTER 230 Government Center Dr, Suite 185 Wilmington, NC 28403 Phone: (910) 798-6920 Fax: (910) 798-6925 E-mail: llancaster@nhcgov.com Steve Smith Director Memorandum To: Public Safety Communications Center Policy Board Members From: Brenda Hewlett, Acting Director Subject: June 28, 2007 Board Summary Date: July 6, 2007 A Public Safety Communications Center Policy Board meeting was held on Thursday, June 28, 2007 in the Emergency Operating Center, 220 Government Center Drive, Wilmington, North Carolina. MEMBERS PRESENT: MEMBERS ABSENT: Chairman Sterling Powell Robert Matheson, Excused Andre’ Mallette Larry Bergman, Excused Brenda Hewlett Brian Roberts, Excused Sharon Kane Steve Smith, Excused Billy Younginer Cliff Robinson Warren Lee Leslie Stanfield Duane Ward Jan Kavanaugh Michael Core James Conway Tom Eason GUESTS: Debora Cottle, NHC Public Safety Marty Adams, NHC Sheriff’s Dept. Chairman Powell called the meeting to order at 10:08 a.m. Chairman Powell introduced Tom Eason taking over for Michael Clemmons for the City of Wilmington Police Dept. and that Sharon Kane was standing in for Tom Bergman. Please officially welcome UNCW, Wrightsville Beach and Emergency Management as voting members. The Bylaw amendments were approved the first part of June, 2007 by the County Commissioners. Chairman Powell asked if the were any questions, comments or changes regarding the May 24, 2007 minutes. No one had any comments. Chairman Powell asked if there was a motion to approve. Warren Lee motioned to approve and Michael Core seconded. Motion passed. OLD BUSINESS: 800 MHz System Chairman Powell asked if Warren Lee could update everyone on the situation with the system on Monday, June 25, 2007. Warren stated that there was an 11am exercise for the new generator and transfer switch at Flemington. It went through the it’s regular cycle and when the generator shut off and the automatic transfer switch switch was to turn power back to the commercial power, there was a failure in the circuit and did not tell the system to go to commercial power. It ran on UPS for approximately 2 hours and when the UPS ran out, there was a down time of approximately 10 minutes. The generator was brought back up and running properly though Warren is waiting on one part. Warren receives a pager notification with this new system and the new monitoring when the system goes on battery back up or there is a failure. The digital was not lost only the analog. The monitoring of the new system (and pager notification) will begin when we take over the new system on July 1, 2007. Capt Ward wanted to know if on Monday that a majority of Emergency Services were without communications and Warren informed him that was true for anyone on the north end of the county. Chairman Powell stressed the importance that it was necessary to have a back up communication plan in place. Warren informed everyone that Robert Llora with Motorola was doing a final inventory on the system and we will officially be handed the system on July 1, 2007. Everything is functioning and the work is complete. Leslie asked if everyone had the south side on the radios and was told that yes they do. Capt Ward was concerned about not being able to hit the south side with the portables but they can access it with the cars. The safety issue he is concerned about is the officers and the citizens calling for help and protection that they need. Leslie stated that electronic equipment is susceptible to some failure. But each agency must have a plan for outages. Warren informed everyone that on Monday July 9, 2007 at 5:30pm that the new system will be officially dedicated at the County Commissioners meeting. If you are available and would like to attend you are welcome. Motorola and everyone involved with the installation and planning will attend. NEW BUSINESS: Public Safety Communications Center: Brenda Hewlett distributed the monthly agency reports to Committee members and gave an update on the happenings in the Center. 􀁸 The Center has been very lucky and was approved for four new positions. The four positions will help with all the other agencies are adding people to handle the growing number of calls and the Center needs people to answer the additional calls. 􀁸 Pam Graham, the Telecommunicator of the Year, attended the National NENA Conference in Charlotte. 􀁸 The NENA Conference was very informative. In the future, OnStar is going to be able to tell what position the vehicle is in, if there is an airbag deployment, how many people are in the vehicle and even if there is a helicopter needed. General Chairman Powell wanted to know if anyone had used the Corning or GE backup and Warren informed him yes and that they were working. Everyone should have functionality with the radios with the National Mutual Aid channels even when the radios don’t hit the tower in the north side and the back up plans are very important. Leslie informed everyone that it was in the PC budget for more MDTs for replacing more and possibly more for the Sheriff’s office. IT is pushing to get as many of those out as they possibly can. They are on a different network and that is a good fallback for communication. Warren stated that the new Verizon network is fast. His card was recently upgraded and it made a big difference. Leslie reminded everyone that if they had not gotten the latest revision firmware, they needed to make an appointment and come by to get them upgraded. They are faster and more reliable than the last revision. There have been device specific issues. A laptop needed upgraded. The Gateway laptops needed firmware upgrades. Please work with IT that they know of problems to get them fixed. IT was also funded for the AVL server for the 9-1-1 center for this year. Jan has this on her project list. This only works with an OSSI MDT. Jan has some ballpark figures to get car or vehicle updated. Jan stated that about a month ago IT updated the Orthos, the aerial photography on the PCs. They are higher resolution then they have been and they are working with the MCT software and if anyone is interested this can be added to your MDT. It is being included with the new ones going out now. Chairman Powell wanted to know if a copy was available on CDs and Leslie said that it would be possible, that it would probably be on a couple of CDs. Chairman Powell wanted to remind everyone that next month is the election for officers. It requires a quorum for officers. Reminder: primaries are designated in writing and delegates are acceptable by email to vote in absence of primaries. Chairman Powell adjourned the meeting at 10:27a.m.