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October 25, 2012 Board Meeting DEPARTMENT OF EMERGENCY MANAGEMENT AND 911 COMMUNICATIONS 230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115230 Government Center Drive, Suite 115 Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403Wilmington, North Carolina 28403 Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798Telephone (910) 798-6920 Fax (910) 798Fax (910) 798Fax (910) 798Fax (910) 798-6925 wlee@nhcgov.comwlee@nhcgov.comwlee@nhcgov.comwlee@nhcgov.comwlee@nhcgov.comwlee@nhcgov.comwlee@nhcgov.comwlee@nhcgov.comwlee@n hcgov.comwlee@nhcgov.com Warren LeeWarren LeeWarren LeeWarren LeeWarren LeeWarren LeeWarren Lee DirectorDirectorDirectorDirector Memorandum To:To: Public Safety Public Safety Public Safety Public Safety Public Safety Public Safety Public Safety Public Safety Public Safety Communications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board MembersCommunications Center Policy Board Members From:From:From:From: Warren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, DirectorWarren Lee, Director Subject:Subject:Subject:Subject:Subject:Subje ct: October 25October 25October 25, 2012 Board SummaryBoard SummaryBoard SummaryBoard SummaryBoard SummaryBoard SummaryBoard SummaryBoard Summary Date:Date:Date: November 7November 7November 7, 2012 A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, A Public Safety Communications Center Policy Board meeting was held on Thursday, OctoberOctoberOctober 25, 2012 at 10:00 AM in the at 10:00 AM in the at 10:00 AM in the at 10:00 AM in the at 10:00 AM in the at 10:00 AM in the Emergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency OperationEmergency Operation Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Center, 220 Government Center Drive, Wilmington, North Carolina. Wilmington, North Carolina. Wilmington, North Carolina. Wilmington, North Carolina. Wilmington, North Carolina. Wilmington, North Carolina. Wilmington, North Carolina. Wilmington, North Carolina. Wilmington, North Carolina. MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT:MEMBERS PRESENT: MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT:MEMBERS ABSENT: Frank BlackleyFrank BlackleyFrank BlackleyFrank BlackleyFrank BlackleyFrank BlackleyFrank BlackleyFrank Blackley Jerry BrewerJerry BrewerJerry BrewerJerry BrewerJerry BrewerJerry BrewerJerry BrewerJerry BrewerJerry Brewer Warren LeeWarren LeeWarren LeeWarren LeeWarren LeeWarren LeeWarren LeeWarren Lee Cynthia DixonCynthia DixonCynthia DixonCynthia DixonCynthia DixonCynthia Dixon Mike CoreMike CoreMike CoreMike CoreMike Core Harold HeglarHarold HeglarHarold HeglarHarold HeglarHarold HeglarHarold Heglar Matt DavisMatt Davis Warren BrownWarren BrownWarren BrownWarren BrownWarren Brown Darrell Darrell Darrell Darrell Darrell LanierLanierLanier Tim BurgessTim BurgessTim BurgessTim BurgessTim BurgessTim Burgess Sharon BraxtonSharon BraxtonSharon BraxtonSharon BraxtonSharon BraxtonSharon BraxtonSharon Braxton Anthony MarcucilliAnthony MarcucilliAnthony MarcucilliAnthony MarcucilliAnthony MarcucilliAnthony MarcucilliAnthony Marcucilli Matt HollandMatt HollandMatt Holland Leslie ChaneyLeslie ChaneyLeslie ChaneyLeslie ChaneyLeslie ChaneyLeslie ChaneyLeslie ChaneyLeslie ChaneyLeslie Chaney Guests Mike ArkinsonMike ArkinsonMike ArkinsonMike ArkinsonMike ArkinsonMike Arkinson, NHC IT, NHC IT, NHC IT, NHC IT, NHC IT Jennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire ServicesJennifer Smith NHC Fire Services Debora CottleDebora CottleDebora CottleDebora CottleDebora Cottle, Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & , Emergency Management & 911911 Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chris Graham, City of Wilmington Chairman Chairman Chairman Chairman BlackleyBlackleyBlackleyBlackleyBlackley callcallcalled the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:ed the meeting to order at 10:07 a.m. a.m. Chairman Blackley asked if everyone had a chance to review the minutes from August 23, 2012 meeting and if there were any questions, comments, changes or corrections. There were none. Chairman Blackley asked if there was a motion to approve. Darrell Lanier made a motion and Mike Core seconded. All in favor; none opposed. Motion passed. OLD BUSINESS: AVLAVL Chairman Chairman Chairman Chairman BlackleyBlackleyBlackleyBlackley asked asked asked asked Mike ArkinsonMike ArkinsonMike ArkinsonMike ArkinsonMike ArkinsonMike Arkinson if he could if he could if he could if he could if he could if he could update everyone on update everyone on update everyone on update everyone on update everyone on update everyone on update everyone on update everyone on update everyone on update everyone on AVLAVLAVL. Mike stated that . Mike stated that . Mike stated that . Mike stated that . Mike stated that . Mike stated that . Mike stated that . Mike stated that . Mike stated that there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated there are still issues but it is better, appears to be up and running. Chairman Blackley stated that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side.that Chris Graham was working on it their side. Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will Debora Cottle said that she did a demo for Wilmington Police Department and will show them show them the results in a class on October 29th.the results in a class on October 29th.the results in a class on October 29th.the results in a class on October 29th.the results in a class on October 29th.the results in a class on October 29th.the results in a class on October 29th.the results in a class on October 29th. Rebanding Chairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked WChairman Blackley asked Warrenarrenarrenarren LeeLeeLee for for news on news on news on news on news on rebanding. banding. banding. banding. banding. Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to Warren said that he is starting to receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. receive the invoices for reimbursements from Sprint/Nextel. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Warren is anticipating sometime in November for the second touch on radios. Chairman Blackley stated Chiefs Stophel and Casteen will be having a meeting with Jason Adams on Monday to discuss the fire template. Matt Davis asked if every responder would have all the Public Safety channels and will they be identified as Public Safety. Warren said they would; the channels are there some are keyed as Med TAC 1 & 2; they will be changed to PS 1 & 2. Chairman Blackley acknowledged Chris Graham arriving and asked if he had anything to add for AVL. Chris stated that there is a file he has to find out if it is pushing out correctly. It is not indicating that on the CAD resource monitor. Sharon Braxton stated there is an AVL.DVF file that gets copied to every device and most are not appearing as if they loaded properly. It looks as if the police department is working correctly but not for the fire stations. Mike Arkinson asked if units were seeing the GPS on MCT’s; Sharon and Chris said that some were. Mike stated not all of them would but the ones with the correct viewers group would because they have permission. Chris stated that law had an on duty and off duty that showed up when they log in and out; Sharon asked if fire had it. Mike stated that is something that had been discussed a while back and that was because the units actually log in whereas the stations log in for fire. The log in and out for them would have to be done at the console level. Chris stated that some fire people can see everything moving on the maps; Mike said that was in the user rights for the security group. Jennifer Smith said that some people were able to view even though they were not in the supervisor’s role; Sharon said that has been changed. If it is still an issue; that may be because there has not been an update run on the unit. Chairman Blackley asked if there was any more old business. No one added anything. NEW BUSINESS Chairman Blackley met with Warren to discuss what they as users and Board members could do to increase staffing in the administration of 911. Every time Chairman Blackley has come to Debora she has been wrapped up in several projects at the same time. Warren stated that he would check with other comparable centers to see what kind of admin staffing they had and their roles. Leslie Chaney stated there are business analysts for departments; they understand the software but IT does the network work. Analysts would do the things like updating mapping and unit recommend and would understand the global implications of changes. Warren stated he would see about setting up a meeting with Tim Burgess, Chairman Blackley and himself so that they can discuss the need for additional staff. Chairman Blackley will send Warren available dates. Matt Davis stated there is a need for this position; to have superior public safety it makes us proactive rather than reactive. Chairman Blackley asked if there was any other new business; no one had any. OTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTSOTHER ITEMS AND REPORTS IT Chairman Blackley asked Leslie Chaney if there was anything new in IT. Leslie stated she was in Raleigh on Monday about the new CJIS policy. The feds audited Charlotte Mecklinburg Police, Jacksonville and Greenville. Jacksonville is the only one who passed with no issues. Charlotte/Mecklinburg failed on a couple of things and Greenville failed because they were not logging in on their network. The Feds will be back in May; SBI believes New Hanover County is the right size to be audited. We have to update out security policies and MDT’s; full disk encryption, advanced authentication and a logging piece. Every time someone logs in that information is to be kept for 365 days. Some parts of the new CJIS policy don’t take effect until September but we are trying to be fully compliant by May. 9-1-1 Center Chairman Blackley asked Warren if he could update everyone on the 911 Center. Warren let everyone know that there were 13 new hires in training; 3 immediately went to the floor that had previous experience. There were to have been 12 in the class but one backed out the day before class started and the second backed out right before class started. The class is now on their second week of training. Warren also stated the issues with the volume levels has been fixed. There is a new program the State implemented. The State installed ECATS, to monitor the call volume and the answer time for 911 calls; compliance with national standards, 90% of 911 calls must be answered within 10 seconds, we are at 97.7%. Warren is working on the numbers and preliminary plans for the improvement project to implement a backup 911 Center and EOC. The Register of Deeds office downtown will be moved out in 2014 and we will be able to start renovations after that in the facility. Change Management Chairman Blackley asked asked Mike Arkinson to update everyone with the Change Management Team. Mike said he had a conference call with OSSI to upgrade our suite of software. All of it is on hold; with the new CJIS requirements, updates would immediately subject us to an audit. Mike included their notes from the last meeting. Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else.Chairman Blackley asked if there was any other business. No one had anything else. Chairman Blackley adjourned at 10:55 a.m.