December 1, 2016 Board Meeting
/
Department Of Emergency Management
and 911 Communications
230 Government Center Drive, Suite 115
Wilmington, North Carolina 28403
Telephone (910) 798-6920
Fax (910) 798-6925
sstill@nhcgov.com
Steven Still
Director
Memorandum
To:
Public Safety Communications Center Policy Board Members
From:
Warren
Lee, Director
Subject:
December 1, 2016 Board Summary
Date:
February 13, 2017
A Public Safety Communications Center Policy Board meeting was held on Thursday December 1,
2016 at 10:00 AM in the Emergency Operation Center, 220 Government Center Drive, Wilmington, North Carolina.
MEMBERS PRESENT: MEMBERS ABSENT:
Frank Blackley
Cynthia Deacon
Warren Lee
Matt Davis
Kevin Piner
Tim Burgess
Jerry Brewer
Chris Graham
Aaron Kasulis
Glen Rogers
Sharon Braxton
Leslie Chaney
Guests
Debora Cottle, NHCEM & 911 Steven
Still, NHCEM & 911
Matt Langley, NHCEM & 911 Karen Benton, NHCEM & 911
Bjorn Thomas, NHCEM & 911 Frank Hackett, NHCEM & 911
Charles Smith, NHCEM & 911 Gia Long, NHC IT
Cindy
Hewitt, NHC IT Derek Blount, WPD IT
Carrie LaBasco, Motorola Jason Adams, Wireless
Mike Cavaluzzi, Wireless Mike Gomes, City of Wilm IT
The meeting was called to order at 10:03 am.
Chairman Blackley asked if everyone had a chance to review the minutes from the December 1, 2016 meeting and if there were any questions,
comments, changes or corrections.
Chairman Blackley asked if there was a motion to approve the minutes. Warren Lee made a motion and Matt Davis seconded. All in favor; none opposed.
Motion passed.
Chairman Blackley wanted to thank Warren Lee for his years of service; this is his last PSCC Board Meeting. Warren wanted to let everyone know there will be a farewell
reception on December 15 from 2pm to 4pm in the EOC and everyone is welcome to come.
Warren also mentioned that Steven Still is moving into the Director position as of January 1,
2017. Warren introduced Steven’s replacement for Emergency Management Manager Frank Hackett. Frank has an extensive background with the Coast Guard and is a Master’s student at UNC
Chapel Hill.
OLD BUSINESS:
Freedom App Policy
Chairman Blackley asked if anyone had an update for the Freedom App. Matt Davis said that County Fire was working on training. Chairman
Blackley asked if Gia Long would stay after the meeting; everyone in City Fire was showing up as Chief Blackley.
Chairman Blackley asked if there were any more items for old business.
No one had any.
NEW BUSINESS
Chairman Blackley asked if anyone had any items for new business.
The following dates are for the 2017 meeting schedule:
February 23, 2017 April
27, 2017
June 22, 2017 August 24, 2017
October 26, 2017 December 7, 2017
Chairman Blackley asked if anyone had any items for new business. No one had any.
OTHER ITEMS AND REPORTS
9-1-1 Center
Chairman Blackley asked if Warren Lee could update everyone on 911. Warren said they are still having intermittent issues with CAD and the phones.
They are staying on top of this and in fact are working on it today.
Warren also informed everyone the next class is starting January 17, 2017.
Warren introduced Bjorn Thomas,
he is one of the telecommunicators in the center viewing the PSCC Board today.
Warren informed everyone the new system infrastructure has been installed for Motorola and has been tested.
The next step will be the actual touch of the consoles to bring them up to date to the latest version. Some of the newer features are not compatible with the old radios; keep that
in mind when you are budgeting for the next year for replacements.
Leslie Chaney asked what is the life of these radios. Warren said that it is software driven and would have to bow
to the Motorola people. Mike Cavaluzzi said that it is dependent upon the model. When they get to the age of some of the radios out there they drift off frequency along with other
issues.
Leslie stated that IT takes a look at the age of the computers and put them on a rolling replacement; does Motorola have a guide similar to that like 6 to 7 years and start
the replacements. Mike said that is a good way to look at it of a 7 year life cycle but that is not set in stone. Keep in mind end of support for the 2500 model is in 2019. Warren
said the parts availability is the biggest issue for older radios.
Jerry Brewer said that the Sheriff’s Office has looked in to the cost of the radios to replace theirs and that is
a large cost. A lot of radios have drifted off frequency and switched banks.
Mike stated there is a piece of diagnostic equipment that can be attached to the tower and each radio
that links through that diagnostic box will register if units are operating improperly. The cost of the diagnostic box is about $30,000 and may assist you with determining replacement.
Debora Cottle stated they had the EPD kickoff and training will start in February and going live in April.
Debora said they have had a quick response in place for fire; as soon as
they key in a fire it automatically goes over to the fire console for dispatch. This quick response will be in place for 30 days to see if there is an improvement in times.
Chairman
Blackley asked if there were any updates for the backup center. Steve said they received the final draft from the engineer. It will probably go out for bid after the first of the year.
Chairman Blackley asked if there was a budget yet. Warren said they just had the kickoff budget meeting last week.
Chairman Blackley asked if Locution was going to be in the budget
for the upcoming year. Leslie stated they were looking at it for the 2017 – 2018 budget. They are going to look at the different options available and that may require a group discussion
of options you are looking for in the service.
Chairman Blackley asked if anyone had any more questions or items for 911. No one had any.
IT
Chairman Blackley asked Leslie to update
everyone on IT. The Town of Carolina Beach is partnering with the Sheriff’s Office; they will be utilizing their RMS system and that is a project IT will assist with in December.
Leslie
said that Optima is still ongoing; prepositioning for EMS.
Leslie said that IT will be looking at the refresh of the systems in IT.
Chairman Blackley asked if there were any questions
for IT. No one had any.
Chairman Blackley asked if there were any other items to be discussed.
Meeting adjourned at 10:30 a.m.