Jan 31 2019 Board Meeting
/
Department Of Emergency Management
and 911 Communications
230 Government Center Drive, Suite 115
Wilmington, North Carolina 28403
Telephone (910) 798-6920
Fax (910) 798-6925
sstill@nhcgov.com
Steven Still
Director
Memorandum
To:
Public Safety Communications Center Policy Board Members
From:
Steven
Still, Director
Subject:
January 31, 2019
Date:
February 11, 2019
A Public Safety Communications Center Policy Board meeting was held on Thursday January 31, 2018 at 10:00
AM in 116 Conference Room, 230 Government Center Drive, Wilmington, North Carolina.
MEMBERS PRESENT: MEMBERS ABSENT:
Glen Rogers Tim Burgess
Steven Still Frank Blackley
Jerry
Brewer Cynthia Deacon
Mitch Cunningham
Joe Miljenovic
Tim Corbett
Cindy Hewett
Jason Bishop
Guests
Debora Cottle, NHC EM & 911 Matt Langley, NHC EM & 911
Chris Hewett,
NHC EM & 911 Gia Long, NHC IT
Tomashia Robinson, NHC IT Chris Graham, WFD
David Oyler, WPD Steven Howell, EMS
Mike Gomes, City of Wilm IT
The meeting was called to
order at 10:02 am.
Acting Chairman Rogers asked if everyone had a chance to review the minutes from the December 6, 2018 meeting any questions, comments, changes or corrections. No
one had any.
Acting Chair Rogers asked if there was a motion to approve the minutes; Joe Miljenovic made a motion and Jason Bishop seconded. All in favor; none opposed. Motion passed.
OLD BUSINESS:
Firehouse
and Central Square
Acting Chair Rogers asked about Firehouse. Chris Hewett stated he and Chris Graham would be meeting there would be a meeting on February 1, 2019 to troubleshoot some
issues. It is working in Freedom but not in MCT.
Mitch Cunningham stated that on the city side Freedom was a pilot program; Jennifer Price said this was beyond the pilot phase. Chris
Graham said it was not in the pilot stage for City Fire. If WPD participates, there is a two factor authentication required for use; MDM, mobile device management, is required due to
CJIS policies. Mike Gomes said that CIT is working on it and they are holding off on Freedom right now for WPD.
Mitch asked if there was a timeline for rolling it out for WPD; Mike
said not as of now.
Cindy Hewett stated the meeting had some great information though Central Square was unprepared for the questions about the open cases for New Hanover County.
Acting
Chair Rogers asked about Station Alerting going down about two weeks ago; Steven stated that it was an unplanned outage.
Acting Chair Rogers asked if there was any other old business;
no one had any.
NEW BUSINESS
Acting Chair Rogers asked if Steven could update everyone the communications issues on the south side and the results of the repaired or replaced equipment.
Steven stated that a new antenna and coax have been installed on the tower. Please keep in mind to complete the Google form that was emailed if there are any further issues.
Steven
said that Motorola will do a strength test if requested. No date has been set right now. Jerry Brewer informed everyone that NCSHP had a system analyzer; he would ask to see if David
Wicker with SHP would be able to come and assist to do a signal strength on Viper if that would help.
Steven also said that Motorola would work with South Carolina as their Palmetto
System has a higher signal strength which interferes with south side reception.
Steven also stated one of the issues during the storm was keeping the generators fueled. The tanks have enough fuel when full for 24-hour runtime; they may be able to replace them with
72-hour tanks.
Acting Chair Rogers asked about the move to Federal Point. Steven said moving to the backup center was being planned for the week of February 11, 2019. After the 911
Center is relocated, an electrical engineer will be in to assess both the EOC and the 911 Center. None of our agencies should see an impact.
Right now it is unknown whether the EOC
and 911 Center need to be rebuilt or relocated.
Acting Chair Rogers asked how long the 911 Center would be at Federal Point. Steven stated that a best case scenario would be about
1-1/2 years.
Acting Chair Rogers asked if activated during this hurricane season, where would the EOC be located. Steven said they would utilize whichever area would be best, it
could be our HR training rooms or the same area in Building Safety that was used during Florence.
Acting Chair Rogers asked if there were any items for new business; no one had any.
OTHER
ITEMS AND REPORTS
9-1-1 Center
Acting Chair Rogers asked if Steven had any other items to add as updates on 911. Steven informed the PSCC Board that a new position has been created;
they will now have an assistant director for Emergency Management. The offer has been made but not accepted.
Acting Chair Rogers asked if there were any questions for Steven.
No one had any.
IT
Acting Chair Rogers asked for an update for IT. Cindy Hewett mentioned that she wasn’t present when the notes from the previous meeting were approved; the HIPAA
process that was implemented was incorrectly spelled Hippa.
The IT department has been busy updating Energov; this is used by various departments and has been a work in process for
the last 18 months. They will go live on Monday, February 4, 2019.
Tomashia Robinson stated they were training users for the RSA multifactor authentication.
Cindy said the building
safety that has been implemented is moving forward. The fire stations are almost complete and next would be the libraries.
Cindy stated that Informacast has been delayed until summer.
Gia Long said that Optima has not gone forward; there is a new team involved and the company is revamping Optima.
Acting
Chair Rogers asked if there were any questions for IT. No one had any.
Acting Chair Rogers asked if there were any other questions or comments. No one had any.
Meeting adjourned
at 11:23 a.m.