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July 11, 2019 Board Meeting /  Department Of Emergency Management and 911 Communications 230 Government Center Drive, Suite 115 Wilmington, North Carolina 28403 Telephone (910) 798-6920 Fax (910) 798-6925 hlindsey@nhcgov.com  Hope Lindsey Director    Memorandum To: Public Safety Communications Center Policy Board Members  From: Hope Lindsey, Director  Subject: July 11, 2019  Date: July 12, 2019   A Public Safety Communications Center Policy Board meeting was held on Thursday July 11, 2019 at 9:30 am in 116 Conference Room, 230 Government Center Drive, Wilmington, North Carolina. MEMBERS PRESENT: MEMBERS ABSENT: Glen Rogers Tim Burgess Jerry Brewer Frank Blackley Jennifer Price Rodney Dawson Scott Goodyear Hope Lindsey Michael Pinson Michael Bowden Guests Debora Cottle, NHC 911 Chris Hewett, NHC 911 Gia Long, NHC IT Tomashia Robinson, NHC IT Mike Gomes, WFD The meeting was called to order at 9:31 am. Chairman Blackley introduced Hope Lindsey as the new 911 Director. Hope stated that she was looking forward to working with everyone. She informed the Board that she had 17 years working in Public Safety and started her career as a telecommunicator. She has also worked in QA (Quality Assurance), as a supervisor and director before becoming 911 Director for Southern Idaho Regional Communications Center. Chairman Blackley asked if anyone had any questions for Hope; there were none except a general welcome from the Board. Chairman Blackley asked if everyone had a chance to review the summary from February 28, 2019. Chairman Blackley asked if there was a motion to approve the minutes; Scott Goodyear made a motion and Jerry Brewer seconded. All in favor; none opposed. Motion passed. OLD BUSINESS: Freedom and Central Square Chairman Blackley asked if the next meeting or discussion taking place could involve the users in the various agencies so that everyone could discuss issues with Central Square. Jennifer Price stated that would be possible. Several people were in the meeting in January with Central Square where they met the new contact Mike Fines. IT had requested a road map of where they were going with Central Square and its capability. Central Square did not have one at that time as it was being worked out. Central Square is planning a visit to show the users where they are going when it is completed. Chairman Blackley asked that IT send an invite to the users so that anyone that has questions can be involved. Chairman Blackley asked if anyone had any questions about Central Square; there were none. NEW BUSINESS Elections Chairman Blackley stated that it was time to vote for Chairman and Vice Chair. Chairman Blackley asked if there were any nominations for Chair; Glen Rogers stated he would like to nominate Chairman Blackley. Chairman Blackley respectfully declined. He is retiring sometime after January and asked that someone else be nominated. Chairman Blackley asked if there were any nominations for Chairman. Chairman Blackley nominated Glen Rogers as Chair. Chairman Blackley asked if there were any nominations for Vice Chair. Glen Rogers nominated Jerry Brewer as Vice Chair. Chairman Blackley asked if there were any more nominations for Chair or Vice Chair. No one else was nominated. Chairman Blackley closed nominations. By acclimation Glen Rogers will be Chair and Jerry Brewer will be Vice Chair. Chairman Blackley closed voting OTHER ITEMS AND REPORTS 9-1-1 Center Chairman Blackley asked Debora Cottle to update the Board on the 911 Center. Debora stated that staff moved back to the primary center on June 14, 2019 and it is up and running. There is one cabinet to be moved back to 911 from IT to finalize completion of the return to the primary center. There is a group of nine new hires; they will hit the floor after training July 25. Debora stated they were looking to repair or replace the consoles at the backup site. Jennifer Price asked if there was anything IT needed to do to assist for console replacement. Debora stated their input is welcome when the planning meeting is set up. Chairman Blackley asked what were the plans for the future and Debora informed everyone that it has not been decided as of yet. IT Chairman Blackley asked it Jennifer Price could update the Board on IT. Jennifer stated that IT had a couple of projects. One of the projects is to assist with reconfiguring the EOC that is slated for August. Gia Long will lead this project. Jennifer also said there was a project to transition the crime lab from Wilmington Police Department to the Sheriff’s Office. Tomashia Robinson will lead this project which is also slated for August. The redundancy work is still in progress for the RMS server. There should be no down time during business hours. Jennifer informed the Board that New Hanover County is moving to a web version of tele-staffing; this is a hosted system. Gia is also leading this project. Chairman Blackley asked if there were any questions for IT. Scott Goodyear said their network system was down for about 20 hours due to the work being done at the Health Department. The fiber there links to the hospital. Scott wanted to be sure this would be kept in mind for the future since the Health Department will be moving. Jennifer stated that now that IT was aware it will definitely be addressed. Chairman Blackley asked if there were any more items for IT; no one had any. Chairman Blackley asked if there were any other issues; Hope stated she would be reaching out to the agencies to get to know all of our agencies. Hope asked if there were any other tower issues as stated in one of the previous Board Meeting Summaries. There are still some issues. The Google Form for reporting these issues will be emailed back out to agencies so they can keep letting everyone know of problem areas. Chairman Blackley asked if there were any more items; no one had any. Meeting adjourned at 9:59 am.