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2023-04-26 Minutes NEW HANOVER COUNTY TOURISM DEVELOPMENT AUTHORITY BOARD OF DIRECTORS April 26, 2023 PRESENT: Craig Bloszinsky, Mayor – Town of Kure Beach Kim Hufham, President/CEO – NHC TDA Eric Credle, NHC Chief Financial Officer Zach Brigman, Wilmington Hotel Manager (150+) LeAnn Pierce, Commissioner – New Hanover County Lynn Barbee, Mayor – Carolina Beach Angela Rhodes-NHC restaurants Zeke Partin- Wrightsville Beach Board of Alderman Tom Ullring, Carolina Beach Hotel Hap Fatzinger, NHC Attractions Ross Pitman, NHC Bed & Breakfast EXCUSED: Jim Kitts, NHC Vacation Rentals Natalie English, Wilmington Chamber of Commerce Bill Saffo, Mayor- City of Wilmington STAFF: Kim Little, Administrative Services Manager/Recording Secretary Linda Brothers, Senior Financial Analyst, NHC Connie Nelson, Communications/PR Director John Sneed, VP Sales Chairman Nicole Jones called the meeting of the New Hanover County Tourism Development Authority Board of Directors to order at 5:00pm. The meeting was held at the NHC Government Center. ITEM #1 – EXCUSED – Natalie English, Jim Kitts, Bill Saffo 1 ITEM #2 – AIRPORT INCENTIVE/GUIDELINES DISCUSSION- Kim Hufham Kim Hufham reported that she and several TDA members: Commissioner LeAnn Pierce, Mayor Saffo, Nicole Jones and Eric Credle met with ILM Airport officials and board members as well as NHC County Manager, Chris Coudriet, to discuss future funding requests from the airport to the TDA. The initial ask from the airport was $500,00 for marketing efforts. After presentations and discussions from both groups it was decided that the maximum that could be considered was $125,000 annually. It was also discussed about other partners that could contribute to these efforts to reach their goal of $500,000. It was the consensus of the TDA members present to recommend that $125,000 would be allocated FY22/23 for the new Avelo service to Wilmington, DE and that $125,000 would be requested during the FY23/24 Budget process. Funds would be st requested from 1 3% Fund Balance. Kim Hufham reached out to Chris Cavanaugh from Magellan Strategies to conduct research of 16 destination marketing organization support for air service compared to support requested by the New Hanover Airport Authority. Key Observation: • 16 destination marketing organizations surveyed about their level of financial commitment to air service development and their policies around any incentives provided. • Most DMOs lack guidelines or guardrails around the use of money for air service development and handle on a case-by-case basis. (This is independent of other types of regular grant programs to community partners • Most of the successful relationships between DMO and an airport represent ongoing collaboration, rather than just one-time requests for dollars. • The DMO is usually not the only community partner providing funding support. Summary:  In-kind tactics/Support New Origin markets 9  Direct Contributions/Incentives 4  Designated marketing programs 3  Air Service Task Force (public/private) 3  Grants 2  No support 2  Sponsorships 1 2 From the NHC TDA Budget aspect here is how it breaks down: st • Destination Budget is based on 1 3% collections • Destination Budget indicated by highlighted lines st • Available Fund Balance is from 1 3% collections • Current year revenue shortfall estimate is between 10.3 to 12% under original projections ($450k - $488k) • FY 2023/2024 Budget projections – (down 10.18%) • Impact to budget current and upcoming fiscal year – reduction of approximately $900K nd • 2 3% and Convention Center Marketing revenues and expenses are mandated by legislation on usage. Discussion was held by the Board of Directors on the ROI from these investments and what reporting mechanisms are in place. It was also discussed as to how the new service markets are determined. After further discussion, the Board agreed that the $125,000 for the new Avelo air service would be considered as well as the $125,000 request for FY23/24. The Next Steps will be to establish process and funding guidelines base on Marketing requirements. Establish reporting mechanisms for accountability of monies and ROI. Also, work alongside the ILM Airport to determine how and what CVB marketing efforts can be funded through airport sponsorships. \[The PowerPoint presentation including the study conducted by Magellan strategies of the 16 marketing organizations in how they support their local airports can be found in the NHC TDA Exhibit Book XIII.\] ITEM #3 BA # 2023-05- To appropriate funds for marketing of Wilmington and Beaches in the Wilmington, DE region based on a new air service from ILM by Avelo Airlines. \[Motion made by Lynn Barbee, seconded by Ross Pitman in support of the BA #2023-05. Motion passed 8-1 with Craig Bloszinsky dissented\] ITEM #4- OLD BUSINESS/ NEW BUSINESS The Audit Contract needs to be approved for the upcoming audit for $7,000. \[Motion made by Tom Ullring and seconded by Nicole Jones to contract with Cherry Bekaert for $7,000 and unanimously accepted to approve the contract\] 3 The May board meeting will be the presentation of the FY23/24 budget. As there was no further business the meeting was adjourned at 6:30 p.m. Next NHC TDA May 31, 2023 ______________________________ __________________________ Kim Hufham, President/CEO Tom Ullring, Secretary Minutes located in TDA Board Minutes Book XIIII 4